# The Top 7 Enterprise AI Chatbots Software Check out this list of the top Enterprise AI Chatbots Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) 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All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsAsiaNorth America The Top 7 Enterprise AI Chatbots Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Enterprise+AI+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-ai-chatbots%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsAsiaNorth America [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Claude](#) #1 [![Claude](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg)](/products/claude-2025-12-11/reviews) [Claude](/products/claude-2025-12-11/reviews "Claude") 94 [Expand/Collapse Claude](#) Overall Satisfaction Score 94 Top Industries of Reviewers: Computer Software 44% Information Technology and Services 35% Financial Services 12% Marketing and Advertising 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.1 9.5 Ease of Doing Business With Average: 7.7 0.0 Ease of Setup Average: 9.1 9.5 Quality of Support Average: 9.0 8.9 Ease of Admin Average: 7.4 0.0 [Expand/Collapse Moveworks](#) #2 [![Moveworks](https://images.g2crowd.com/uploads/product/hd_favicon/5d79e4f64a490e0f3475830408412336/moveworks.svg)](/products/moveworks/reviews) [Moveworks](/products/moveworks/reviews "Moveworks") 69 [Expand/Collapse Moveworks](#) Overall Satisfaction Score 69 Top Industries of Reviewers: Information Technology and Services 51% Computer Software 23% Hospital & Health Care 14% Financial Services 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.2 Meets Requirements Average: 9.1 8.7 Ease of Doing Business With Average: 7.7 8.9 Ease of Setup Average: 9.1 8.0 Quality of Support Average: 9.0 8.9 Ease of Admin Average: 7.4 7.6 [Expand/Collapse IBM watsonx.ai](#) #3 [![IBM watsonx.ai](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-watsonx-ai.jpg)](/products/ibm-watsonx-ai/reviews) [IBM watsonx.ai](/products/ibm-watsonx-ai/reviews "IBM watsonx.ai") 60 [Expand/Collapse IBM watsonx.ai](#) Overall Satisfaction Score 60 Top Industries of Reviewers: Information Technology and Services 36% Computer Software 28% Consulting 21% Financial Services 15% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.1 8.8 Ease of Doing Business With Average: 7.7 8.8 Ease of Setup Average: 9.1 8.4 Quality of Support Average: 9.0 8.8 Ease of Admin Average: 7.4 8.8 [Expand/Collapse ChatGPT](#) #4 [![ChatGPT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg)](/products/chatgpt/reviews) [ChatGPT](/products/chatgpt/reviews "ChatGPT") 41 [Expand/Collapse ChatGPT](#) Overall Satisfaction Score 41 Top Industries of Reviewers: Computer Software 44% Information Technology and Services 41% Education Management 7% Hospitality 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.1 9.2 Ease of Doing Business With Average: 7.7 8.3 Ease of Setup Average: 9.1 9.8 Quality of Support Average: 9.0 8.5 Ease of Admin Average: 7.4 9.2 [Expand/Collapse Glean](#) #5 [![Glean](https://images.g2crowd.com/uploads/product/hd_favicon/61fc2dd1b8055dd0dad4fac4cca7ad6e/glean-technologies-glean.svg)](/products/glean-technologies-glean/reviews) [Glean](/products/glean-technologies-glean/reviews "Glean") 31 [Expand/Collapse Glean](#) Overall Satisfaction Score 31 Top Industries of Reviewers: Computer Software 59% Information Technology and Services 32% Financial Services 6% Computer & Network Security 3% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.1 9.6 Ease of Doing Business With Average: 7.7 9.1 Ease of Setup Average: 9.1 9.8 Quality of Support Average: 9.0 9.8 Ease of Admin Average: 7.4 8.2 [Expand/Collapse Microsoft 365 Copilot](#) #6 [![Microsoft 365 Copilot](https://images.g2crowd.com/uploads/product/hd_favicon/9b7a745b5767b3df56d6149ddeebf67a/microsoft-microsoft-365-copilot.svg)](/products/microsoft-microsoft-365-copilot/reviews) [Microsoft 365 Copilot](/products/microsoft-microsoft-365-copilot/reviews "Microsoft 365 Copilot") 22 [Expand/Collapse Microsoft 365 Copilot](#) Overall Satisfaction Score 22 Top Industries of Reviewers: Information Technology and Services 73% Computer & Network Security 9% Food & Beverages 9% Banking 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.1 8.9 Ease of Doing Business With Average: 7.7 9.4 Ease of Setup Average: 9.1 9.6 Quality of Support Average: 9.0 8.7 Ease of Admin Average: 7.4 9.5 [Expand/Collapse ServiceNow IT Operations Management](#) #7 [![ServiceNow IT Operations Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-operations-management.svg)](/products/servicenow-it-operations-management/reviews) [ServiceNow IT Operations Management](/products/servicenow-it-operations-management/reviews "ServiceNow IT Operations Management") 21 [Expand/Collapse ServiceNow IT Operations Management](#) Overall Satisfaction Score 21 Top Industries of Reviewers: Information Technology and Services 38% Transportation/Trucking/Railroad 25% Insurance 25% Financial Services 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.1 9.2 Ease of Doing Business With Average: 7.7 9.2 Ease of Setup Average: 9.1 8.8 Quality of Support Average: 9.0 9.5 Ease of Admin Average: 7.4 8.7