Endpoint Management Software Resources

Webroot solutions operate on a highly distributed datacenter infrastructure architecture that uses Amazon Web Services globally to operate the Webroot Threat Intelligence Platform. These secure datacenters have highly restrictive access controls and are accredited under security standards such as SAS70 II and ISO27001. In the management console, you’ll find you machine and group user information, administrator details, and system log files. Information such as installed software and infection data remains on the endpoint, not in the cloud. Webroot administrators must have specific permissions to access any data. All communications between our datacenters and the agent are bi-directionally encrypted.

Webroot solutions have specific checks and balances to avoid false positives, so such detections occur very rarely. Should a file or process be blocked mistakenly, the administrator may immediately recategorize the file using the management console Override whitelisting function.

Yes. Webroot solutions have no known conflicts with other antivirus solutions.