What is endpoint detection and response (EDR) software?

EDR software is used to help companies identify and remediate threats related to network-connected endpoints. EDR solutions inform security professionals of vulnerable or infected endpoints and guide them through the remediation process. After incidents have been resolved, EDR tools help teams investigate issues and the vulnerable components that allow an endpoint to become compromised. Continuous monitoring is one of the core capabilities of endpoint detection technologies. These monitoring features provide complete and continuous visibility across a company’s network-connected endpoints. Individuals can monitor behaviors, vulnerabilities, and activity for abnormalities. When abnormalities are identified, the detection portion of EDR technology transitions to the response portion. Endpoint response begins with alerting and containment. Security professionals are alerted of threats present to their systems and isolate potentially compromised endpoints from further network access; this helps prevent one infected endpoint from becoming hundreds. Once systems are properly organized to contain malware and threat actors, security teams can work to remove malware and prevent future access from actors to endpoint devices. EDR platforms store threat data related to security incidents, improving a team's ability to defend against threats in the future by helping them identify root causes and threat actors. Additionally, zero-day exploits may be identified, and other vulnerabilities may be remediated as a result. This will help prevent third-party privilege escalation, malware injection, and unapproved endpoint control from occurring in the future. Some EDR products provide machine learning capabilities to analyze events, improve threat hunting, and reduce false positives by automating protection and remediation processes.

Key benefits of EDR software

Monitor endpoints and detect issues or security incidents Remediate present threats to endpoints Investigate incidents to identify causes Contain threats and restrict access to other endpoints or networks

Why use endpoint detection and response solutions?

Endpoints are some of the most vulnerable components of a business' network structure. One vulnerable endpoint could cause a company’s entire network, databases, and sensitive information to become exposed or stolen. EDR systems will help secure individual endpoints, detect issues as they arise, and contain threats that make their way beyond traditional security structures. Endpoint protection is even more relevant considering the growing popularity of bring-your-own-device (BYOD) policies. When employees are in complete control over downloads, applications, and updates, security must be a priority. Every day professionals are not the most security-savvy individuals and may unintentionally compromise their devices or put business information at risk. Zero-day threats—While traditional prevention tools such as antivirus software or firewall technology are helpful as the first line of defense, zero-day threats are bound to occur. The nature of these threats means they have yet to be discovered and, therefore, cannot be defended against. EDR solutions will help identify new threats as they arise and remediate them before damage occurs. Visibility and control—Continuous monitoring and endpoint visibility help defend against traditional malware and sophisticated threats. Monitoring can help identify known threats as they arise and detect minute details that indicate the presence of advanced threats. Hackers are always developing new ways to enter networks undetected through fileless malware or malicious code injection. Monitoring capabilities will improve a team’s ability to detect anomalies caused by outside actors and threats. Analysis and deterrence — EDR software improves a security organization’s ability to review the data associated with security events, data breaches, and network attacks. The data collected from these events can be reviewed back to the initial onset and used to identify the vulnerability or exploit used. Once identified, security teams and software developers can work collectively to resolve flaws and prevent similar attacks from occurring in the future.

Page 4 | Best Endpoint Detection & Response (EDR) Software Solutions: User Reviews from January 2026

Cybereason Defense Platform

Cybereason automatically detects malicious activity and presents it in an intuitive way. It deploys easily with minimal organizational impact and provides end-to-end context of an attack campaign. Most organizations deploy Cybereason and start detecting attacks within 24 to 48 hours.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Cybereason Defense Platform?

Ease of Admin: 9.3/10 (Category avg: 8.8/10)
Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
Quality of Support: 7.9/10 (Category avg: 8.7/10)
Ease of Use: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Cybereason Defense Platform?

Seller: Cybereason
Year Founded: 2012
HQ Location: La Jolla, San Diego, US
LinkedIn® Page: www.linkedin.com
448 employees on LinkedIn®

Who Uses This Product?

Company Size: 61% Large, 22% Small

What Do G2 Reviewers Say About Cybereason Defense Platform?

AI-generated summary from verified user reviews

Pros

Users value the advanced security features of Cybereason Defense Platform, leading to swift and effective threat detection.
Users find Cybereason Defense Platform to be easy to set up and use, streamlining security management effortlessly.
Users appreciate the advanced security options of Cybereason, allowing seamless detection of malicious activities across all endpoints.
Users value the seamless automated threat detection in the Cybereason Defense Platform, enhancing security across all endpoints.
Users commend the advanced AI capabilities of Cybereason, which effectively identifies and mitigates threats across endpoints.

Cons

Users suggest enhancing the user interface and custom detection features to improve overall satisfaction with the platform.
Users report lack of clarity in after sales support, making business interactions challenging and frustrating.
Users note the limited customization options affect their satisfaction and usability of the Cybereason Defense Platform.
Users feel the need for enhanced features in the user interface and custom detection rules of Cybereason Defense Platform.
Users find poor customer support from Cybereason Defense Platform makes business interactions challenging and frustrating.

What Are Recent G2 Reviews of Cybereason Defense Platform?

"Uncomplicated defense"

Rating: 4.0/5.0 stars

— Andre S.

Best Endpoint Detection & Response (EDR) Software Solutions - Page 4

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Category Stats (Oct 2026)

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G2 Grid® for Endpoint Detection & Response (EDR) Software

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