# Best Endpoint Detection & Response (EDR) Software for Medium-Sized Businesses - Page 3

## How Many Endpoint Detection & Response (EDR) Software Products Does G2 Track?

**Total Products under this Category:** 125

### Category Stats (Aug 2026)

- **Average Rating:** 4.43/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Datto Endpoint Detection and Response (EDR) (+1.37%) - Among all products in this category, Datto Endpoint Detection and Response (EDR) recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Endpoint Detection & Response (EDR) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,600+ Authentic Reviews
- 125+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Endpoint Detection & Response (EDR) Software
 ![G2 Grid® for Endpoint Detection & Response (EDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/endpoint-detection-response-edr/grids.png?focus%5B%5D=818&focus%5B%5D=68606&focus%5B%5D=14988&focus%5B%5D=126474&focus%5B%5D=14972&focus%5B%5D=38011&focus%5B%5D=1436&focus%5B%5D=87326)

Highlighted products: Sophos Endpoint, CrowdStrike Falcon Endpoint Protection Platform, ESET PROTECT, Acronis Cyber Protect Cloud, Check Point Endpoint Security, Arctic Wolf, ThreatDown, and Iru.

Underlying data: [Grid® JSON](https://www.g2.com/categories/endpoint-detection-response-edr/grids.json?focus%5B%5D=sophos-endpoint&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=eset-protect&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=check-point-endpoint-security&focus%5B%5D=arctic-wolf&focus%5B%5D=threatdown&focus%5B%5D=iru&segment=mid-market)

**Sponsored**

### NetWatch OPS

Netwatch OPS, Secure OPS, and AI Ops are three flagship products from netwatch.ai, designed to provide a unified and intelligent platform for managing and securing your entire IT environment. Each product serves a specific purpose, collectively enhancing the efficiency and security of IT operations. Netwatch OPS is a comprehensive monitoring solution that focuses on server, network, and application performance. It delivers real-time insights into hardware performance, network traffic, and application load, consolidating data across your infrastructure. This level of visibility ensures that systems operate at peak efficiency, allowing IT teams to identify and address issues before they escalate into significant problems. The tool is particularly beneficial for organizations that rely on complex IT infrastructures, enabling them to maintain optimal performance and minimize downtime. Secure OPS builds upon the foundational monitoring capabilities of Netwatch OPS by integrating advanced security features. This product continuously analyzes the IT environment for vulnerabilities, threats, and anomalies, providing proactive security insights. By identifying potential breaches before they occur, Secure OPS helps organizations safeguard their sensitive data and maintain compliance with industry regulations. This is especially crucial for businesses operating in sectors where data security is paramount, such as finance and healthcare. AI Ops leverages artificial intelligence and machine learning to automate the detection, analysis, and response to complex cybersecurity incidents. By synthesizing data from multiple sources, AI Ops prioritizes alerts based on severity and predicts potential issues, enabling rapid and effective responses. This automation not only reduces the burden on IT teams but also enhances the overall security posture of the organization. AI Ops is particularly useful for organizations facing a high volume of alerts, as it helps streamline incident management and ensures that critical threats are addressed promptly. The platform also features multi-channel alerting, delivering notifications via email, SMS, or integrations with collaboration tools like Slack and Microsoft Teams. Alerts are categorized by severity—Critical, Warning, or Information—allowing teams to prioritize their responses effectively. Additionally, incident escalation policies are embedded within the system, automating escalation procedures to ensure that critical issues receive prompt attention from the appropriate stakeholders. Together, Netwatch OPS, Secure OPS, and AI Ops form a comprehensive ecosystem that not only monitors and manages IT systems but also enhances security through intelligent automation and real-time analytics. This integrated approach positions netwatch.ai as a leader in innovative cybersecurity and IT operations management, providing organizations with the tools they need to navigate the complexities of modern IT environments.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1159&secure%5Bchosen_at%5D=2026-08-04T09%3A12%3A34Z&secure%5Bdisplayable_resource_id%5D=1159&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1159&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1424823&secure%5Bresource_id%5D=1159&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fendpoint-detection-response-edr%2Fmid-market%3Fpage%3D3&secure%5Btoken%5D=aa065c9a8687c80dcedaac6e9912791f18146f70f4339098639f317f1f195f3e&secure%5Burl%5D=https%3A%2F%2Fnetwatch.ai%2Fcontact&secure%5Burl_type%5D=book_demo)

### [Carbon Black Cloud](https://www.g2.com/products/carbon-black-cloud/reviews)

The Carbon Black Cloud security platform helps you strengthen and unify security tools to see more and stop more. Carbon Black unifies visibility across your endpoints, networks, and containers to enable you to stop threats targeting your organization with speed and confidence. Carbon Black protects against the full spectrum of modern cyber-attacks, including emerging threats and ransomware. Top SOC teams, IR firms and MSSPs have adopted Carbon Black as a core component of their prevention, detection, and response capability stack. Carbon Black is available via MSSP or directly.

**Average Rating:** 4.1/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Carbon Black Cloud?

- **Ease of Admin:** 8.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Carbon Black Cloud?

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom  
63,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=093adce8015fea9ef126312884b465dc8e3c20e17dcb12fbb77a7bd82577e7a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbroadcom%2F&secure%5Burl_type%5D=linkedin_company_website)  
55,094 employees on LinkedIn®
- **Ownership:** NASDAQ: CA

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 56% Medium, 33% Large

#### What Do G2 Reviewers Say About Carbon Black Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Carbon Black Cloud, praising its intuitive interface and user-friendly features.
- Users appreciate the **easy installation and robust protection** offered by Carbon Black Cloud for their digital infrastructure.
- Users value the **robust security features** of Carbon Black Cloud, ensuring comprehensive protection for their digital infrastructure.
- Users value the **advanced Antivirus protection** of Carbon Black Cloud, ensuring 24/7 security against various threats.
- Users appreciate the **advanced AI-powered security features** of Carbon Black Cloud, ensuring robust protection and usability.

##### Cons

- Users face **agent removal issues** with VMware Carbon Black Cloud, hindering tasks like proctored exams due to software interference.
- Users find significant **compatibility issues** with Carbon Black Cloud, particularly struggling with Microsoft operating systems.
- Users find the **complex implementation** of global blocks challenging, requiring individual policy updates for effectiveness.
- Users report **complex installation** processes with VMware Carbon Black Cloud, leading to interruptions and the need for reinstallation.
- Users struggle with **configuration issues** in Carbon Black Cloud, finding global changes cumbersome and policy updates tedious.

#### What Are Recent G2 Reviews of Carbon Black Cloud?

**["Powerful Tool for Endpoint and Detection Response"](https://www.g2.com/survey_responses/carbon-black-cloud-review-8274401)**

**Rating:** 4.5/5.0 stars

_— Mithun C._

[Read full review](https://www.g2.com/survey_responses/carbon-black-cloud-review-8274401)

**["The product is good at stopping malicious software/behavior."](https://www.g2.com/survey_responses/carbon-black-cloud-review-10240572)**

**Rating:** 4.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/carbon-black-cloud-review-10240572)

#### What Are G2 Users Discussing About Carbon Black Cloud?

- [What is VMware Carbon Black Cloud used for?](https://www.g2.com/discussions/what-is-vmware-carbon-black-cloud-used-for)
- [What are the benefits of VMware carbon black to organizations?](https://www.g2.com/discussions/vmware-carbon-black-cloud-what-are-the-benefits-of-vmware-carbon-black-to-organizations)
- [What does carbon black software do?](https://www.g2.com/discussions/vmware-carbon-black-cloud-what-does-carbon-black-software-do)
- [What is VMware carbon black cloud endpoint?](https://www.g2.com/discussions/what-is-vmware-carbon-black-cloud-endpoint)
- [Which of the following are features of VMware carbon black cloud?](https://www.g2.com/discussions/which-of-the-following-are-features-of-vmware-carbon-black-cloud)

### [VIPRE Endpoint Security Cloud](https://www.g2.com/products/vipre-endpoint-security-cloud/reviews)

VIPRE Endpoint Security Cloud is a next-generation antivirus (NGAV) platform, a.k.a. Endpoint Protection Platform (EPP), that detects and blocks malicious activity on your Microsoft Windows and Apple MacOS desktops, laptops, and servers. Consistently ranked at the top of independent testing agencies' lists, VIPRE combines excellent detection with low false positives, minimal system impact, and an easy to use mobile-ready administrative console. Packed with other goodies such as integrated vulnerability and patch management, web access control, and DNS protection, VIPRE will keep you safe against even the most sophisticated threats.

**Average Rating:** 4.3/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate VIPRE Endpoint Security Cloud?

- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind VIPRE Endpoint Security Cloud?

- **Seller:** [VIPRE Security](https://www.g2.com/sellers/vipre-security)
- **Year Founded:** 1994
- **HQ Location:** Clearwater, FL
- **Twitter:** @VIPRESecurity  
8,293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53e2a68445313f9c2a4873b7be54a0c91ed9e1a6b4d9b42761561274f7e66251&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11052300%2F&secure%5Burl_type%5D=linkedin_company_website)  
233 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 48% Small, 43% Medium

#### What Do G2 Reviewers Say About VIPRE Endpoint Security Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of VIPRE Endpoint Security Cloud, finding its management console very efficient.
- Users value the **alert notifications** from VIPRE Endpoint Security Cloud, enhancing their awareness and response to potential threats.
- Users find Vipre Endpoint Security Cloud to be **easy to install** and efficient, providing reliable protection without hassle.
- Users appreciate the **central management console** of VIPRE Endpoint Security Cloud, simplifying network management significantly.
- Users value the **centralized management console** of VIPRE Endpoint Security Cloud for simplifying network management effectively.

##### Cons

- Users note that **backup issues** persist, particularly regarding the restoration of removed email links.
- Users note a **lack of important features** , particularly regarding link restoration in emails that need enhancements.
- Users note that the **link restoration feature** in VIPRE Endpoint Security Cloud requires improvement for better usability.

#### What Are Recent G2 Reviews of VIPRE Endpoint Security Cloud?

**["Love the Ease of Use"](https://www.g2.com/survey_responses/vipre-endpoint-security-cloud-review-5257779)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/vipre-endpoint-security-cloud-review-5257779)

**["Great AV software for business environments"](https://www.g2.com/survey_responses/vipre-endpoint-security-cloud-review-9096169)**

**Rating:** 4.0/5.0 stars

_— Brian B._

[Read full review](https://www.g2.com/survey_responses/vipre-endpoint-security-cloud-review-9096169)

#### What Are G2 Users Discussing About VIPRE Endpoint Security Cloud?

- [How good is Vipre Antivirus?](https://www.g2.com/discussions/how-good-is-vipre-antivirus)
- [What is endpoint security used for?](https://www.g2.com/discussions/what-is-endpoint-security-used-for)
- [How do I upgrade Vipre endpoint security?](https://www.g2.com/discussions/how-do-i-upgrade-vipre-endpoint-security)
- [What is Vipre endpoint security?](https://www.g2.com/discussions/what-is-vipre-endpoint-security)

### [Intezer](https://www.g2.com/products/intezer-intezer/reviews)

Intezer automates the entire alert triage process, like an extension of your team handling Tier 1 SOC tasks for every alert at machine-speed. Intezer monitors incoming incidents from endpoint, reported phishing pipelines, or SIEM tools, then autonomously collects evidence, investigates, makes triage decisions, and escalates only the serious threats to your team for human intervention. Power your SOC with artificial intelligence that makes sure every alert is deeply analyzed (including every single artifact like files, URLs, endpoint memory, etc.), detecting malicious code in memory and other evasive threats. Fast set up and integrations with your SOC team's workflows (EDR, SOAR, SIEM, etc.) means Intezer's AI can immediately start filtering out false positives, giving you detailed analysis about every threat, and speeding up your incident response time. With Intezer: • Reduce Tier 1 escalation, sending only 4% of alerts on average to your team for immediate action. • Identify up to 97% of false positive alerts without taking any time from your analysts. • Reduce average triage time to 5 minutes or less, while giving your analysts deep context about every alert to prioritize critical treats and respond faster.

**Average Rating:** 4.5/5.0

**Total Reviews:** 187

#### How Do G2 Users Rate Intezer?

- **Ease of Admin:** 8.8/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Intezer?

- **Seller:** [Intezer](https://www.g2.com/sellers/intezer)
- **Year Founded:** 2015
- **HQ Location:** New York
- **Twitter:** @IntezerLabs  
10,170 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bb3f434ddd03b2eadc1dca940a470eceb4074073fc162fe6fda3c58b709625e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10656303%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 54% Small, 23% Medium

#### What Do G2 Reviewers Say About Intezer?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **strong security features** of Intezer, ensuring timely detection and blocking of malware.
- Users value Intezer for its **effective malware detection and security features** that enhance overall system protection.
- Users value the **ease of malware detection and blocking** with Intezer, enhancing overall cybersecurity effectiveness.
- Users value the **high detection accuracy** of Intezer, ensuring timely malware detection and enhanced system security.
- Users appreciate the **ease of use** of Intezer, making malware detection and security integration straightforward and efficient.

##### Cons

- Users find the **lack of access control** to file visibility a downside, though it facilitates peer review benefits.
- Users express frustration with the **complex interface** of Intezer, finding it difficult to navigate and use effectively.
- Users find the **lack of control over file visibility** a downside, despite potential benefits for peer review.
- Users find the **difficult navigation** in Intezer frustrating due to a poorly designed UI and small text size.
- Users find the **expensive pricing** of Intezer limiting, particularly due to the capping of the free tier.

#### What Are Recent G2 Reviews of Intezer?

**["CTI coordinator"](https://www.g2.com/survey_responses/intezer-review-5353729)**

**Rating:** 4.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/intezer-review-5353729)

**["Effortless Malware Detection and Robust Endpoint Security With Intezer"](https://www.g2.com/survey_responses/intezer-review-12060113)**

**Rating:** 4.5/5.0 stars

_— Franck P._

[Read full review](https://www.g2.com/survey_responses/intezer-review-12060113)

#### What Are G2 Users Discussing About Intezer?

- [What is genetic malware analysis?](https://www.g2.com/discussions/what-is-genetic-malware-analysis) - 1 comment
- [Is Intezer good?](https://www.g2.com/discussions/is-intezer-good) - 1 comment
- [What does Intezer do?](https://www.g2.com/discussions/what-does-intezer-do) - 1 comment
- [What is Intezer analyze?](https://www.g2.com/discussions/what-is-intezer-analyze) - 2 comments

### [IBM QRadar EDR](https://www.g2.com/products/ibm-qradar-edr/reviews)

IBM Security QRadar EDR (formerly ReaQta) combines automation and dashboards to minimize analyst workloads, detect anomalous endpoint behavior and remediate threats in near real time. IBM Security QRadar EDR is available on AWS Marketplace. With visibility across endpoints, it combines expected features, like MITRE ATT&CK mapping and attack visualizations, with dual-engine AI and automation. For teams that need extended support, managed detection and response (MDR) services offers 24/7 monitoring and response to help keep users protected. IBM Security QRadar EDR (formerly ReaQta) can be deployed as SaaS, on-premises and in air-gapped environments. For more information, visit https://www.ibm.com/products/qradar-edr

**Average Rating:** 4.2/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate IBM QRadar EDR?

- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind IBM QRadar EDR?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security
- **Company Size:** 45% Small, 40% Medium

#### What Do G2 Reviewers Say About IBM QRadar EDR?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **advanced threat detection** capabilities of IBM QRadar EDR for ensuring robust security against various threats.
- Users appreciate the **ease of use** of IBM QRadar EDR, noting its simple installation and intuitive interface.
- Users value the **advanced threat detection and endpoint protection** provided by IBM QRadar EDR, enhancing overall security.
- Users praise IBM QRadar EDR for its **excellent detection efficiency** , effectively identifying and responding to advanced threats.
- Users appreciate the **robust threat protection** of IBM QRadar EDR, enhanced by continuous updates and AI efficiency.

##### Cons

- Users find IBM QRadar EDR to be **expensive** , which can be a barrier for mid-range and small businesses.
- Users find the **difficult learning curve** for IBM QRadar EDR hampers effective usage and adds to overall complexity.
- Users highlight the **resource-intensive nature** of IBM QRadar EDR, impacting costs and workflow during implementation.
- Users report **many false positives** in IBM QRadar EDR, complicating the investigation process and affecting efficiency.
- Users note a **high resource usage** in IBM QRadar EDR, making it challenging without sufficient hardware specifications.

#### What Are Recent G2 Reviews of IBM QRadar EDR?

**["One of the best Security tool for Blue team with a capability of intercepting the bad guys."](https://www.g2.com/survey_responses/ibm-qradar-edr-review-8011831)**

**Rating:** 5.0/5.0 stars

_— Mark Julius M._

[Read full review](https://www.g2.com/survey_responses/ibm-qradar-edr-review-8011831)

**["One of the best EDR"](https://www.g2.com/survey_responses/ibm-qradar-edr-review-9506318)**

**Rating:** 4.5/5.0 stars

_— sibil b._

[Read full review](https://www.g2.com/survey_responses/ibm-qradar-edr-review-9506318)

### [Xcitium](https://www.g2.com/products/xcitium/reviews)

Endpoint security management is all about adequately securing such endpoints and thereby securing a network by blocking access attempts and such risky activities at endpoints.

**Average Rating:** 4.2/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Xcitium?

- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Xcitium?

- **Seller:** [Xcitium](https://www.g2.com/sellers/xcitium)
- **Year Founded:** 2018
- **HQ Location:** Clifton, NJ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0cb4ba0dd67eebc596eef33c9fe6eba89a9b37cf2846608c3eac9faf2752755&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163167%2F&secure%5Burl_type%5D=linkedin_company_website)  
683 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 41% Medium, 33% Small

#### What Do G2 Reviewers Say About Xcitium?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordability** of Xcitium, valuing its all-in-one platform offered at a great price.
- Users appreciate the **affordable pricing** of Xcitium, enjoying a comprehensive all-in-one platform without breaking the bank.
- Users commend the **efficient customer support** provided during deployment, quickly resolving issues and enhancing the experience.
- Users find the **easy implementation** of Xcitium impressive, facilitating quick and efficient deployment in their networks.
- Users appreciate the **all-in-one platform** of Xcitium, enjoying the convenience of comprehensive tools at one price.

##### Cons

- Users report **billing issues** with Xcitium, stating pricing is often complicated and inconsistent with communications.
- Users report **communication issues** with Xcitium, finding discrepancies between quoted prices and actual billing.
- Users experience **complexity** with Xcitium, requiring specialized training and causing issues for non-technical users and low-end devices.
- Users find the **pricing complicated and unclear** , as billed amounts often differ from initial communications.
- Users find **insufficient training** necessary to effectively utilize Xcitium, creating challenges for non-technical team members.

#### What Are Recent G2 Reviews of Xcitium?

**["Effective Next Gen AEP - Antivirus Software"](https://www.g2.com/survey_responses/xcitium-review-3492648)**

**Rating:** 5.0/5.0 stars

_— Nemi G._

[Read full review](https://www.g2.com/survey_responses/xcitium-review-3492648)

**["Review on Comodo Security Manager"](https://www.g2.com/survey_responses/xcitium-review-1756830)**

**Rating:** 4.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/xcitium-review-1756830)

#### What Are G2 Users Discussing About Xcitium?

- [What is Dragon AEP used for?](https://www.g2.com/discussions/what-is-dragon-aep-used-for)
- [What is Dragon EDR used for?](https://www.g2.com/discussions/what-is-dragon-edr-used-for)

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 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
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Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

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Products classified in the overall Endpoint Detection & Response (EDR) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Endpoint Detection & Response (EDR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Endpoint Detection & Response (EDR) category.

In addition to qualifying for inclusion in the Endpoint Detection & Response (EDR) Software category, to qualify for inclusion in the Medium-Sized Business Endpoint Detection & Response (EDR) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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