# Top Free Email Management Software

## How Many Email Management Software Products Does G2 Track?

**Total Products under this Category:** 146

### Category Stats (Aug 2026)

- **Average Rating:** 4.36/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** TrekMail (+2.78%) - Among all products in this category, TrekMail recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Email Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,500+ Authentic Reviews
- 146+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Email Management Software
 ![G2 Grid® for Email Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/email-management/grids.png?focus%5B%5D=663&focus%5B%5D=84997&focus%5B%5D=20351&focus%5B%5D=10739&focus%5B%5D=67720&focus%5B%5D=15945&focus%5B%5D=15605&focus%5B%5D=1720)

Highlighted products: Microsoft 365, Superhuman Mail, Missive, Front, Microsoft Exchange, Hiver in Gmail, SaneBox, and Thunderbird.

Underlying data: [Grid® JSON](https://www.g2.com/categories/email-management/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=superhuman-mail&focus%5B%5D=missive&focus%5B%5D=front&focus%5B%5D=microsoft-microsoft-exchange&focus%5B%5D=hiver-in-gmail&focus%5B%5D=sanebox&focus%5B%5D=thunderbird)

**Sponsored**

### Letterhead

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### [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,539

#### How Do G2 Users Rate Microsoft 365?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.9/10 (Category avg: 8.3/10)
- **Email Automation:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Microsoft 365?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Owner, Software Engineer
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Microsoft 365?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device.
- Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications.
- Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects.
- Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps.
- Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps.

##### Cons

- Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some.
- Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience.
- Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools.
- Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality.
- Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans.

#### What Are Recent G2 Reviews of Microsoft 365?

**["Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot"](https://www.g2.com/survey_responses/microsoft-365-review-13193350)**

**Rating:** 5.0/5.0 stars

_— Rene "Rocky" E._

[Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13193350)

**["Can’t Imagine My Workday Without It"](https://www.g2.com/survey_responses/microsoft-365-review-11355040)**

**Rating:** 4.0/5.0 stars

_— Chintan P._

[Read full review](https://www.g2.com/survey_responses/microsoft-365-review-11355040)

#### What Are G2 Users Discussing About Microsoft 365?

- [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote
- [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote
- [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment
- [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments

### [Front](https://www.g2.com/products/front/reviews)

Front is a modern customer experience (CX) platform designed to help businesses prioritize customer interactions. This solution provides a unified workspace for managing all customer conversations, including individual inboxes and internal collaboration tools. By offering a single pane-of-glass view of customer interactions, Front enhances agent productivity by minimizing the need for app switching, ensuring that responses are not only fast but also accurate and personalized. The platform is particularly beneficial for customer-first organizations that require a streamlined approach to communication. Front is tailored for businesses of all sizes, from startups to established enterprises, enabling them to manage customer inquiries efficiently. Specific use cases include handling customer support tickets, managing sales inquiries, and facilitating team collaboration on customer-related tasks. This versatility makes Front an essential tool for any organization looking to improve its customer engagement strategies. One of the key features of Front is its advanced AI capabilities. Unlike traditional customer service AI solutions that often adopt a mistakes-first approach, Front AI is designed to start intelligently and continuously improve over time. It learns from every customer interaction in real time, allowing businesses to scale their operations safely from day one. This proactive learning capability ensures that agents have access to relevant insights and suggestions, enhancing their ability to provide exceptional service. Additionally, Front stands out due to its user-friendly interface and ease of configuration. Businesses can customize the platform to fit their unique workflows without the need for extensive IT resources or third-party consultants. This level of control over the customer experience empowers organizations to adapt quickly to changing customer needs and preferences, ultimately fostering stronger relationships with their clients. With over 9,000 businesses, including notable names like ClickUp, Uber Freight, and Reed & Mackay, trusting Front for their customer engagement needs, the platform demonstrates its effectiveness in delivering efficiency and actionable insights. Front is committed to providing industry-leading customer service to all users, regardless of team size, ensuring that every organization can maintain a customer-first approach in their operations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,450

#### How Do G2 Users Rate Front?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.3/10 (Category avg: 8.3/10)
- **Email Automation:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Front?

- **Seller:** [Front App](https://www.g2.com/sellers/front-app)
- **Company Website:** frontapp.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, CA
- **Twitter:** @FrontHQ  
9,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22f1f04cd1949da588671c6cc7c9501403aa23164e76c00ed5f9c00b12329500&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffronthq%2F&secure%5Burl_type%5D=linkedin_company_website)  
560 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Account Manager
- **Top Industries:** Logistics and Supply Chain, Computer Software
- **Company Size:** 48% Small, 42% Medium

#### What Do G2 Reviewers Say About Front?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Front, enjoying straightforward navigation and efficient team collaboration.
- Users value the **team collaboration** aspect of Front, enhancing communication and workflow across the organization.
- Users appreciate Front's **clean interface and powerful features** , enhancing team collaboration and streamlining customer communication effectively.
- Users value the **seamless communication** in Front, appreciating its integration with tools and efficient email management.
- Users find Front's **smart commenting and organizational features** incredibly helpful for streamlined communication and efficiency.

##### Cons

- Users express concern over **missing features** like advanced analytics and effective email organization, complicating daily tasks.
- Users report **email management issues** due to tagging problems, ineffective search functions, and lack of AI features for efficiency.
- Users find **email management cumbersome** , struggling with searching, navigating threads, and forwarding specific messages effectively.
- Users face **email management issues** with Front, including difficulties in organization and inconsistent performance.
- Users find the **limited features** of Front disappointing, especially given its high pricing for small to medium businesses.

#### What Are Recent G2 Reviews of Front?

**["Streamlines Team Communication & Internal Collaboration"](https://www.g2.com/survey_responses/front-review-13221809)**

**Rating:** 5.0/5.0 stars

_— Rosette C._

[Read full review](https://www.g2.com/survey_responses/front-review-13221809)

**["A Powerful Solution for Team Collaboration and Customer Communication"](https://www.g2.com/survey_responses/front-review-13019442)**

**Rating:** 5.0/5.0 stars

_— Victoire P._

[Read full review](https://www.g2.com/survey_responses/front-review-13019442)

#### What Are G2 Users Discussing About Front?

- [What are some advanced integrations and use cases of Front in managing customer communications in e-commerce?](https://www.g2.com/discussions/what-are-some-advanced-integrations-and-use-cases-of-front-in-managing-customer-communications-in-e-commerce)
- [What is Front used for?](https://www.g2.com/discussions/what-is-front-used-for) - 2 comments

### [Missive](https://www.g2.com/products/missive/reviews)

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email—eliminating chaos and ensuring everyone is aligned. Our powerful tool simplifies collaboration and boosts productivity, breaking down silos between your business's internal and external communications. We help your team work together effortlessly. Used by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies. -- Key features • Teams Inbox: Centralize all your communication channels into shared inboxes for efficient management across your different teams. • Internal Team Chat: Facilitate real-time collaboration and discussions within your team, directly alongside your external communications. • Automated Workflows: Create customizable rules to automate repetitive tasks and use AI to get even more efficiency. Popular use cases include auto-categorization of emails, auto-follow-up emails, automatic forwarding of receipts, and out-of-office auto-responses. • Canned responses: Save time with pre-written replies to customer inquiries, sales pitches, or to include that PDF you always need to attach when signing up a new client • Integrations: Enhance your workflow with integrations to popular tools like OpenAI, ClickUp, Asana, GitHub, HubSpot, Zapier, and many more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 850

#### How Do G2 Users Rate Missive?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Attachment Search:** 7.8/10 (Category avg: 8.3/10)
- **Email Automation:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Missive?

- **Seller:** [Missive](https://www.g2.com/sellers/missive)
- **Company Website:** missiveapp.com
- **Year Founded:** 2015
- **HQ Location:** Quebec, QC
- **Twitter:** @missiveapp  
2,667 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9e26fbdc5872947384e1a0c1d6b81c04a6469b737ec8658d96bdfdce6d03e75&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmissive-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Accounting, Marketing and Advertising
- **Company Size:** 87% Small, 12% Medium

#### What Do G2 Reviewers Say About Missive?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **seamless team collaboration** in Missive, enhancing communication and streamlining workflow with shared inbox features.
- Users value the **enhanced communication** features of Missive, promoting collaboration and efficiency within teams.
- Users find Missive's **ease of use** enhances collaboration and simplifies inbox management, boosting overall productivity.
- Users love the **seamless integration and collaborative features** of Missive, enhancing teamwork and productivity in email management.
- Users value the **collaborative features** of Missive, enhancing teamwork and improving email organization effortlessly.

##### Cons

- Users find **missing features** such as offline support, labeling improvements, and enhanced search functionality to be limitations.
- Users find the **learning curve challenging** at first, requiring effort to understand and utilize all features effectively.
- Users find the **search functionality lacking** for locating older messages, despite some recent improvements noted.
- Users find the **search functionality lacking** , making it difficult to locate previous messages and labels efficiently.
- Users find the **steep learning curve** challenging, often needing assistance to navigate Missive's powerful features.

#### What Are Recent G2 Reviews of Missive?

**["Awesome Team Spaces, Easy Email Rules, and Helpful Pipedrive & Shopify Connections"](https://www.g2.com/survey_responses/missive-review-13179778)**

**Rating:** 4.0/5.0 stars

_— April Rose P._

[Read full review](https://www.g2.com/survey_responses/missive-review-13179778)

**["Managing Patient Follow Ups and Clinic Communication Became More Organized"](https://www.g2.com/survey_responses/missive-review-12858905)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/missive-review-12858905)

#### What Are G2 Users Discussing About Missive?

- [What does Missive do?](https://www.g2.com/discussions/what-does-missive-do) - 1 comment
- [Is Front app good?](https://www.g2.com/discussions/is-front-app-good) - 1 comment
- [What is Missive app?](https://www.g2.com/discussions/what-is-missive-app) - 1 comment
- [How do you use missive?](https://www.g2.com/discussions/how-do-you-use-missive) - 1 comment

### [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews)

Hiver in Gmail transforms Gmail into a powerful AI-native help desk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - AI across the support lifecycle: Every conversation is automatically tagged and triaged as it arrives. Agents get drafted responses based on your help docs and CRM data, and every reply is checked for tone, completeness, and accuracy before it goes out. - AI knowledge management: Instead of waiting for someone to audit your knowledge base, Hiver does it continuously. It flags outdated content, spots gaps, and auto-generates articles your team can review and publish. - Cross-team collaboration and escalation: Loop in teammates with internal notes, initiate Slack messages, link Jira issues, create ClickUp tasks, and log cases in Salesforce, all without leaving the conversation. Every handoff keeps the full context intact. - Analytics and reporting: Track response times, SLA compliance, and individual agent performance without leaving Gmail. Filter by customer tier, client, domain, or any custom field your team uses. - Workflow automation with a visual builder: Build automations that go beyond fixed rules. AI reads the context of each conversation, assigns it to the right agent, and extracts key details like order IDs or invoice numbers. Those details can then trigger downstream actions or update records in connected tools like Salesforce or Jira, without anyone doing it manually. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,251

#### How Do G2 Users Rate Hiver in Gmail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.1/10 (Category avg: 8.3/10)
- **Email Automation:** 8.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Hiver in Gmail?

- **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908)
- **Company Website:** hiverhq.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @hiverhq  
5,617 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=373d998300137e058ae7c1f5b5a9753e917625b6bea523bc09ccbf084049ff85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1241281%2F&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 66% Small, 27% Medium

#### What Do G2 Reviewers Say About Hiver in Gmail?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Hiver, making team communication and task assignments efficient and streamlined.
- Users value the **effective team collaboration** features of Hiver, enhancing communication and organization within their remote teams.
- Users value the **efficient email management** of Hiver, enhancing communication and task assignment for remote teams.
- Users find Hiver enhances **communication** , facilitating seamless collaboration and improving productivity in team workflows.
- Users praise Hiver for its **sophisticated collaboration features** , enhancing team productivity and streamlining communication effectively.

##### Cons

- Users face **email issues** with Hiver in Gmail, including glitches, difficulty in searching, and limited formatting options.
- Users feel **missing features** hinder Hiver's potential, wishing for more integrations and enhanced email management tools.
- Users find the **limited features** of Hiver in Gmail restricting, particularly for mobile functionality and analytics.
- Users experience **slow loading** with Hiver in Gmail, which can hinder quick actions during busy workflows.
- Users experience **bug issues** with Hiver, including disconnections and slow performance, complicating the user experience.

#### What Are Recent G2 Reviews of Hiver in Gmail?

**["Effortless Email Management, Enhanced Customer Experience"](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)**

**Rating:** 5.0/5.0 stars

_— Ronak S._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)

**["A must-have for shared inboxes!"](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)**

**Rating:** 5.0/5.0 stars

_— Sławomir P._

[Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-3142952)

### [SaneBox](https://www.g2.com/products/sanebox/reviews)

SaneBox is an email management tool that helps the average worker save at least 2.5 hours per week so they can spend more time outside their inbox. Founded in 2011, SaneBox offers individuals and enterprise clients alike a full suite of email organizational tools to take back control of their inbox.

**Average Rating:** 4.8/5.0

**Total Reviews:** 238

#### How Do G2 Users Rate SaneBox?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.8/10 (Category avg: 8.3/10)
- **Email Automation:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind SaneBox?

- **Seller:** [SaneBox](https://www.g2.com/sellers/sanebox)
- **Year Founded:** 2010
- **HQ Location:** Boston, MA
- **Twitter:** @sanebox  
9,146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34f6bc9aac60f2966b971ea88ef2f95ec342a09989d872fc2c7205f3b58925ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2548570%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 80% Small, 10% Medium

#### What Do G2 Reviewers Say About SaneBox?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise SaneBox for its **ease of use** , simplifying email management and enhancing productivity effortlessly.
- Users love the **effective inbox management** of SaneBox, enabling effortless organization and reduced email clutter.
- Users love the **clear email categorization** of SaneBox, making inbox management effortless and efficient.
- Users value SaneBox for its **efficiency** in managing emails, streamlining workflows, and reducing inbox clutter effortlessly.
- Users love the **easy setup** of SaneBox, enhancing their email management experience right from the start.

##### Cons

- Users find SaneBox **expensive** when managing multiple accounts, feeling the price doesn't match the current feature set.
- Users desire **more options and customizations** in SaneBox, feeling the current features are limited for the price.
- Users feel that SaneBox needs **inadequate AI features** , limiting customization and often missing important emails despite its subscription cost.
- Users find it necessitates **significant training** and verification, which detracts from the overall convenience of SaneBox.
- Users find the **learning curve frustrating** as the AI requires substantial training to effectively filter spam.

#### What Are Recent G2 Reviews of SaneBox?

**["SaneBox Transformed My Email Management"](https://www.g2.com/survey_responses/sanebox-review-13139234)**

**Rating:** 5.0/5.0 stars

_— Michael H._

[Read full review](https://www.g2.com/survey_responses/sanebox-review-13139234)

**["The Best Tool I've Used for Email Organization"](https://www.g2.com/survey_responses/sanebox-review-13187378)**

**Rating:** 5.0/5.0 stars

_— Juscelino A._

[Read full review](https://www.g2.com/survey_responses/sanebox-review-13187378)

#### What Are G2 Users Discussing About SaneBox?

- [What is SaneBox used for?](https://www.g2.com/discussions/what-is-sanebox-used-for) - 1 comment

### [Hive](https://www.g2.com/products/hive-hive-hive/reviews)

Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 651

#### How Do G2 Users Rate Hive?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Attachment Search:** 10.0/10 (Category avg: 8.3/10)
- **Email Automation:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Hive?

- **Seller:** [Hive](https://www.g2.com/sellers/hive-a8fc1992-3c13-4b7c-bff1-ccef60fc94b6)
- **Company Website:** hive.com
- **Year Founded:** 2016
- **HQ Location:** New York, New York
- **Twitter:** @hive  
3,353 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1fbfa2a158ecd1b39f6b26606066daf846900ed8d63b52cfb0815bd6fe8febc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6473048%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Graphic Designer
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 63% Small, 29% Medium

#### What Do G2 Reviewers Say About Hive?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **versatility and organization** of Hive, effectively managing multiple projects with robust tracking and reporting features.
- Users appreciate the **ease of use** of Hive, benefiting from its simple interface and efficient project management features.
- Users value the **effective team collaboration** features of Hive, enhancing interaction through comments, file sharing, and chats.
- Users appreciate the **solid functionality** of Hive, benefiting from easy project management, reporting, and collaborative features.
- Users value the **effective organization** capabilities of Hive, streamlining projects and enhancing collaboration effortlessly.

##### Cons

- Users find **missing features** in Hive, such as lack of calendar view and automatic note saving, disappointing.
- Users face a **steep learning curve** with Hive, requiring adaptation to its unique logic for smoother navigation.
- Users find Hive's **limited features** restrictive, wanting enhancements like improved search and automation for better usability.
- Users find Hive's interface **not intuitive** , leading to confusion with features and project management tasks.
- Users find Hive's **complexity** overwhelming, especially with large projects and cumbersome permission management, affecting overall usability.

#### What Are Recent G2 Reviews of Hive?

**["Keeps My Healthcare Content and Projects Organized in One Workspace"](https://www.g2.com/survey_responses/hive-review-12848273)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/hive-review-12848273)

**["The most organized and smarted way to work from home"](https://www.g2.com/survey_responses/hive-review-6629504)**

**Rating:** 5.0/5.0 stars

_— Leonardo N._

[Read full review](https://www.g2.com/survey_responses/hive-review-6629504)

### [Neo](https://www.g2.com/products/neo-email/reviews)

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.

**Average Rating:** 4.6/5.0

**Total Reviews:** 142

#### How Do G2 Users Rate Neo?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.9/10)
- **Attachment Search:** 9.1/10 (Category avg: 8.3/10)
- **Email Automation:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Neo?

- **Seller:** [Neo](https://www.g2.com/sellers/neo-7ea572cd-246e-423f-9719-43c5925a82ba)
- **HQ Location:** Boston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=655782de74619294f5afc9a99cd230aa7f31b3536addac103c6deac3385c7a13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneo-email%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 89% Small, 4% Medium

#### What Do G2 Reviewers Say About Neo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Neo, praising its quick setup and straightforward functionality for scheduling and communication.
- Users love the **easy setup** of Neo, making it perfect for new businesses and startups.
- Users find the **setup ease** of Neo remarkable, making it perfect for new businesses and startups.
- Users love Neo for its **affordable pricing** , valuing its effectiveness and user-friendly features that enhance productivity.
- Users love Neo for its **affordable price** , making it a great choice for efficiency and functionality.

##### Cons

- Users feel NEO has **limited features** in the basic plan, wishing for more included tools and flexibility.
- Users face a **difficult setup** process with Neo, often requiring extensive support to resolve installation issues.
- Users find the pricing for Neo to be **too expensive** after the trial, limiting access to necessary features.
- Users find the **missing features** in Neo limit functionality and flexibility, particularly in the basic plan.
- Users find **pricing issues** with NEO, desiring more features in the basic plan without additional costs.

#### What Are Recent G2 Reviews of Neo?

**["Fast Answers and Efficient Support"](https://www.g2.com/survey_responses/neo-review-13064109)**

**Rating:** 5.0/5.0 stars

_— Flo M._

[Read full review](https://www.g2.com/survey_responses/neo-review-13064109)

**["Neo Delivers Efficiency, Reliability, and Results"](https://www.g2.com/survey_responses/neo-review-11598917)**

**Rating:** 5.0/5.0 stars

_— Uyi A._

[Read full review](https://www.g2.com/survey_responses/neo-review-11598917)

### [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)

Boomerang for Gmail is a powerful browser extension that delivers one click calendar scheduling plus powerful email management tools. Why should you use Boomerang? - #1 free meeting scheduling and email management tool for Gmail - Trusted by millions of users all over the world - Security audit by Google - Google Premier Partner - SOC 2 Type 2 certified - Featured in The New York Times, Lifehacker, The Next Web, and more - Used by organizations like Lyft, Netflix, Twitter, and more The ultimate calendar scheduling app and email productivity tool for Gmail™. You can schedule meetings right from your inbox, schedule emails to be sent later, track responses, set up recurring emails, and use AI to write better emails. ▣ The best way to schedule meetings ▣ Schedule meetings via a clickable, always up to date, patented Magic Live Calendar sent in your email invite. 🗓 Bookable Schedule: Set up a schedule of available times, use it again and again. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Suggest Times: Schedule one-off meetings in a single email - no more back and forth. Supports multiple-calendars, Zoom and Google Meet integration, dual time zones, and more. 🗓 Share Free/Busy: A lightweight way to share your availability without giving up your privacy, even across domains! The person you’re simply clicks on a time slot and confirms. You both automatically have events placed on your calendar complete with details like phone number, Google Meet, or Zoom meeting link. Plus you’ll both receive reminder emails before the meeting. ▣ Tame your inbox ▣ ✓ Track responses ✓ Track emails with read receipts ✓ Schedule emails to automatically send when you want ✓ Set up recurring emails ✓ Pause your inbox ✓ “Snooze” incoming emails. Boomerang helps keep your Inbox clean, without losing track of important messages. And it’s the only email reminder service that can alert you if you do not get a reply to a message. Boomerang also includes Respondable, an AI-powered assistant that predicts the likelihood that the message will receive a response, right in your compose window.

**Average Rating:** 4.6/5.0

**Total Reviews:** 416

#### How Do G2 Users Rate Boomerang for Gmail?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.7/10 (Category avg: 8.3/10)
- **Email Automation:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Boomerang for Gmail?

- **Seller:** [Baydin](https://www.g2.com/sellers/baydin-d2da2244-230b-46e0-bfd2-fdf624734ea0)
- **Year Founded:** 2010
- **HQ Location:** Mountain View, California, United States
- **Twitter:** @boomerang  
5,320 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc5053031b76b5d0fb3a07e1df1e8539d4f026bb6cecdfece93bf2eaebe70d00&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1124420%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 61% Small, 28% Medium

#### What Do G2 Reviewers Say About Boomerang for Gmail?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **easy scheduling** features of Boomerang for Gmail, making appointment management quick and efficient.
- Users value the **reminder functionality** of Boomerang for Gmail, which enhances productivity and ensures timely follow-ups.
- Users love the **email scheduling efficiency** of Boomerang, enhancing productivity with timely reminders and follow-ups.
- Users value the **time-saving features** of Boomerang for Gmail, streamline their email management and enhance productivity.
- Users love the **automated reminders** of Boomerang, ensuring timely follow-ups and never missing important tasks.

##### Cons

- Users often find the interface **cluttered and confusing** , leading to frustration during email management tasks.
- Users find the **time-consuming nature** of scheduling emails frustrating, affecting overall productivity and efficiency.
- Users often face **calendar synchronization issues** that can hinder effective email scheduling and management with Boomerang.
- Users find the **confusing interface** hampers usability, especially with syncing issues and a cluttered layout.
- Users often face **slow inbox performance** and frustrating syncing issues, creating challenges with scheduled emails and features.

#### What Are Recent G2 Reviews of Boomerang for Gmail?

**["Simplifies Email Management with Top-Notch Features"](https://www.g2.com/survey_responses/boomerang-for-gmail-review-12627525)**

**Rating:** 5.0/5.0 stars

_— Jose O._

[Read full review](https://www.g2.com/survey_responses/boomerang-for-gmail-review-12627525)

**["Streamline Email Management with Ease"](https://www.g2.com/survey_responses/boomerang-for-gmail-review-12779229)**

**Rating:** 4.0/5.0 stars

_— Vivek K._

[Read full review](https://www.g2.com/survey_responses/boomerang-for-gmail-review-12779229)

#### What Are G2 Users Discussing About Boomerang for Gmail?

- [What is Boomerang for Gmail used for?](https://www.g2.com/discussions/what-is-boomerang-for-gmail-used-for) - 1 comment

### [Spark for Teams](https://www.g2.com/products/spark-for-teams/reviews)

Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently. The primary goal of Spark for Teams is to enhance team productivity and streamline communication by offering several key features: 1. \*\*Shared Inboxes\*\*: Teams can collaborate on emails from shared addresses like support@ or info@, ensuring that all team members can access and respond to messages. 2. \*\*Shared Emails\*\*: Stop forwarding or screenshooting your emails to post them into Slack or Microsoft Teams — with Shared Emails you could paste a link and your team will have access to all the email conversations without noisy "adding to cc" emails. 3. \*\*Email Delegation\*\*: Assign emails to team members directly within the app, allowing for clear responsibility and follow-up on tasks. 4. \*\*Team Comments\*\*: Team members can discuss emails internally without forwarding or copying emails back and forth, making internal communication more efficient. 5. \*\*Shared Drafts +AI\*\*: Collaborate on email drafts in real-time, allowing multiple team members to contribute to the creation of important messages. 6. \*\*Templates +AI\*\*: Create and share email templates within the team to ensure consistent communication and save time on repetitive responses. 7. \*\*+AI Meeting Notes\*\* can transcribe and summarize your meeting to capture every point. Fully focus during every discussion and never miss a detail. No bots joining your call, works with any meeting tool. Access all your meeting notes anytime in Spark Mail App. 8. \*\*Centralized Email Management\*\*: Manage multiple email accounts from a single interface, which is particularly useful for teams handling multiple projects or client accounts. 9. \*\*Smart Inbox +AI\*\*: Prioritize important emails and filter out distractions with intelligent sorting and categorization of incoming messages. 10. \*\*Integrations\*\*: Connect Spark with other productivity tools like Trello, Asana, and more to streamline workflows and ensure that email communications integrate smoothly with other team activities. Spark for Teams aims to reduce the chaos often associated with team email management by providing a suite of tools that enhance collaboration, improve communication efficiency, and streamline workflows.

**Average Rating:** 4.4/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Spark for Teams?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Attachment Search:** 6.7/10 (Category avg: 8.3/10)
- **Email Automation:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Spark for Teams?

- **Seller:** [Spark Mail](https://www.g2.com/sellers/spark-mail)
- **Year Founded:** 2007
- **HQ Location:** Odessa, Ukraine
- **Twitter:** @Readdle  
25,721 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03d20a9a56fb490d3b267da846bdbd1b0890de28cf480de450f3a708e630443d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F629551%2F&secure%5Burl_type%5D=linkedin_company_website)  
336 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About Spark for Teams?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Spark for Teams for its **easy email management** , enhancing teamwork and streamlining communication effectively.
- Users value the **seamless collaboration** features of Spark, enhancing productivity and managing emails efficiently within teams.
- Users love the **ease of use** of Spark for Teams, enjoying its straightforward interface and seamless navigation.
- Users value the **effective collaboration features** of Spark for Teams, enhancing team communication and email management.
- Users value the **effective communication tools** in Spark for Teams, enhancing collaboration and streamlining email workflows.

##### Cons

- Users report **frequent bugs and syncing delays** that disrupt functionality and complicate team management.
- Users express concern over **missing features** like the three-column layout, impacting usability across devices.
- Users often encounter **software bugs** that lead to syncing delays and crashes, disrupting overall productivity.
- Users experience **infrequent updates** , leading to unexpected changes and added burdens on managers to adapt and explain.
- Users find the **poor interface design** of Spark for Teams affects performance and creates a less polished experience.

#### What Are Recent G2 Reviews of Spark for Teams?

**["All My Email Accounts in One Place—Automatic Grouping with No Setup"](https://www.g2.com/survey_responses/spark-for-teams-review-12598112)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/spark-for-teams-review-12598112)

**["Clean UX and Spark AI Make Team Email Access Easy"](https://www.g2.com/survey_responses/spark-for-teams-review-12722914)**

**Rating:** 4.5/5.0 stars

_— Velit T._

[Read full review](https://www.g2.com/survey_responses/spark-for-teams-review-12722914)

### [Help Scout](https://www.g2.com/products/help-scout/reviews)

Help Scout is the go-to support platform for growing businesses. It's quick to set up, easy to use, and allows teams to manage all support interactions—whether through email, live chat, social media, or self-service—in one unified platform. With advanced tools for collaboration and organization, teams using Help Scout are able to assist 52% more customers. Those who take advantage of our AI features see an additional 36% boost in productivity. Plus, you can build help centers and embed support options directly on your website or app, giving customers instant answers and reducing support volume by 30%. It's no wonder Help Scout is a favorite among support professionals and customers. You can get started in just 15 minutes and become a power user within a day. Teams using Help Scout achieve 25% higher CSAT scores than the industry average and consistently surpass their metrics, helping more customers while delivering exceptional service.

**Average Rating:** 4.4/5.0

**Total Reviews:** 419

#### How Do G2 Users Rate Help Scout?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Attachment Search:** 9.2/10 (Category avg: 8.3/10)
- **Email Automation:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Help Scout?

- **Seller:** [Help Scout](https://www.g2.com/sellers/help-scout)
- **Company Website:** www.helpscout.com
- **Year Founded:** 2011
- **HQ Location:** Boston, MA
- **Twitter:** @helpscout  
11,601 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73743eedbaa9fb84461526de8a8e367ccbdc000e89a8f75ae3ebc9983543351a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1447019%2F&secure%5Burl_type%5D=linkedin_company_website)  
291 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Help Scout?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Help Scout, finding navigation intuitive and support integration seamless.
- Users value the **responsive technical support** and continual updates, enhancing their experience with helpful new features.
- Users value the **helpful support** from Help Scout, appreciating constant updates and responsive feature requests.
- Users value the **responsive customer support** from Help Scout, enhancing their overall service experience over the years.
- Users love the **knowledge base accessibility** of Help Scout, enabling customers to find solutions independently.

##### Cons

- Users find Help Scout's **limited features** frustrating, especially for advanced reporting and customization needs.
- Users find Help Scout's **limited features** restrictive, especially regarding analytics, customization, and chat availability.
- Users desire **more advanced features** in Help Scout, such as enhanced collaboration and better search functionalities.
- Users find the **limited customization** options of Help Scout restrictive, impacting their ability to tailor the experience.
- Users find the **limited functionality** of Help Scout restrictive, desiring more advanced features and better content management options.

#### What Are Recent G2 Reviews of Help Scout?

**["Seamless, Human-Like Support Emails with Strong Behind-the-Scenes Collaboration"](https://www.g2.com/survey_responses/help-scout-review-12844841)**

**Rating:** 4.0/5.0 stars

_— Afzal M._

[Read full review](https://www.g2.com/survey_responses/help-scout-review-12844841)

**["Customer Context at a Glance with Human, Efficient Workflows"](https://www.g2.com/survey_responses/help-scout-review-12639419)**

**Rating:** 4.0/5.0 stars

_— Noxy P._

[Read full review](https://www.g2.com/survey_responses/help-scout-review-12639419)

#### What Are G2 Users Discussing About Help Scout?

- [What is Help Scout used for?](https://www.g2.com/discussions/what-is-help-scout-used-for)
- [Is Helpscout a CRM?](https://www.g2.com/discussions/is-helpscout-a-crm) - 1 comment
- [What should I look for in a ticketing system?](https://www.g2.com/discussions/what-should-i-look-for-in-a-ticketing-system) - 2 comments
- [What is customer support software?](https://www.g2.com/discussions/what-is-customer-support-software) - 1 comment
- [What is help scout?](https://www.g2.com/discussions/what-is-help-scout) - 1 comment

### [Canary Mail](https://www.g2.com/products/canary-mail/reviews)

Canary Mail helps users manage Gmail, Outlook, iCloud, Exchange, and IMAP accounts in one unified inbox across macOS, Windows, iPhone, iPad, and Android. It combines optional AI for writing, summaries, search, and triage with productivity tools like read receipts, Send Later, Snooze, templates, and Inbox Zero. For users who need stronger privacy and security, Canary Mail also includes PGP, SecureSend, tracker blocking, and security controls, without requiring users to switch email providers. Love Canary? Leave a review and help us improve.

**Average Rating:** 4.5/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Canary Mail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Attachment Search:** 9.0/10 (Category avg: 8.3/10)
- **Email Automation:** 9.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Canary Mail?

- **Seller:** [Canary Mail](https://www.g2.com/sellers/canary-mail)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, US
- **Twitter:** @CanaryMailApp  
7,664 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72729545ee0a696be2d5485a4bc7bf9addd6a6241762721ce4574c5e4b00ae5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcanary-mail%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Consulting
- **Company Size:** 85% Small, 9% Medium

#### What Do G2 Reviewers Say About Canary Mail?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Canary Mail, finding it simple to set up and navigate.
- Users admire the **genius AI integration** of Canary Mail, making email management effortless and efficient.
- Users love the **advanced features** of Canary Mail, including encryption, notifications, and Autopilot, enhancing their email experience.
- Users love the **intuitive design** of Canary Mail, seamlessly blending essential features with AI enhancements without overwhelm.
- Users love the **intuitive and aesthetically pleasing user interface** of Canary Mail, making email management effortless and enjoyable.

##### Cons

- Users experience **email issues** with Canary Mail, like inconsistent swiping, unread notifications, and formatting problems.
- Users feel the **AI summarization feature needs significant improvement** , providing only basic retellings of emails currently.
- Users experience **inconsistent email management** with issues like smooth swiping, attachment handling, and email status discrepancies.
- Users find the **poor interface design** of Canary Mail limiting, seeking a more minimalist and customizable experience.
- Users find the **outdated interface** of Canary Mail can hinder smooth functionality and overall user experience.

#### What Are Recent G2 Reviews of Canary Mail?

**["All my favorite options in one email program"](https://www.g2.com/survey_responses/canary-mail-review-10717662)**

**Rating:** 5.0/5.0 stars

_— Verified User in Civic & Social Organization_

[Read full review](https://www.g2.com/survey_responses/canary-mail-review-10717662)

**["Simple, Clean, and the Best Email Hub for All My Accounts"](https://www.g2.com/survey_responses/canary-mail-review-12747441)**

**Rating:** 5.0/5.0 stars

_— Mingo B._

[Read full review](https://www.g2.com/survey_responses/canary-mail-review-12747441)

#### What Are G2 Users Discussing About Canary Mail?

- [Is Canary mail open source?](https://www.g2.com/discussions/is-canary-mail-open-source)
- [How does Canary mail encryption work?](https://www.g2.com/discussions/how-does-canary-mail-encryption-work)
- [Does Canary mail have a calendar?](https://www.g2.com/discussions/does-canary-mail-have-a-calendar)
- [What is Canary email?](https://www.g2.com/discussions/what-is-canary-email)

### [Spike](https://www.g2.com/products/spike/reviews)

Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.

**Average Rating:** 4.6/5.0

**Total Reviews:** 250

#### How Do G2 Users Rate Spike?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Attachment Search:** 9.2/10 (Category avg: 8.3/10)
- **Email Automation:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Spike?

- **Seller:** [Spike](https://www.g2.com/sellers/spike)
- **Year Founded:** 2014
- **HQ Location:** Herzliya, IL
- **Twitter:** @SpikeNowHQ  
3,036 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5468243a1a8ea41c9a6f4fd80733e16ead52cf0d3b133ce294e5a1b3e5651140&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3240452%2F&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 72% Small, 15% Medium

#### What Do G2 Reviewers Say About Spike?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Spike, simplifying email management and enhancing productivity with its intuitive interface.
- Users appreciate Spike for its **easy email management** , making it simple to read and organize all messages.
- Users value the **intuitive chat-style interface** of Spike, which simplifies email management and enhances communication.
- Users value the **transformative email experience** Spike provides, making communication intuitive and reducing inbox anxiety.
- Users love Spike's **intuitive chat-style interface** that reduces inbox anxiety and consolidates communication seamlessly.

##### Cons

- Users report **missing features** in Spike, including limited message history and lack of integration options for advanced workflows.
- Users highlight **limited features** in Spike, such as restricted message history and inadequate support for Japanese searches.
- Users face **integration issues** with Spike, limiting connectivity with external email providers and task management systems.
- Users find the **pricing to be high** , particularly due to limitations in the free tier and offline access issues.
- Users express concerns about **limited customization** options in Spike, particularly regarding notifications and offline functionality.

#### What Are Recent G2 Reviews of Spike?

**["All-in-One Email Productivity Tool"](https://www.g2.com/survey_responses/spike-review-12264685)**

**Rating:** 5.0/5.0 stars

_— Sorabuddin M._

[Read full review](https://www.g2.com/survey_responses/spike-review-12264685)

**["Transformative Chat-Based Email Efficiency"](https://www.g2.com/survey_responses/spike-review-12664813)**

**Rating:** 4.0/5.0 stars

_— Virat K._

[Read full review](https://www.g2.com/survey_responses/spike-review-12664813)

#### What Are G2 Users Discussing About Spike?

- [What is Spike used for?](https://www.g2.com/discussions/what-is-spike-used-for) - 1 comment
- [What is Spike analysis?](https://www.g2.com/discussions/what-is-spike-analysis)
- [Why is a spike called a spike in agile?](https://www.g2.com/discussions/why-is-a-spike-called-a-spike-in-agile) - 1 comment
- [What is a spike task?](https://www.g2.com/discussions/what-is-a-spike-task) - 2 comments
- [What is a spike in Devops?](https://www.g2.com/discussions/what-is-a-spike-in-devops) - 2 comments, 1 upvote

### [Mailbutler](https://www.g2.com/products/mailbutler/reviews)

This is Mailbutler, the email plugin which makes your inbox smarter. Mailbutler gives you a multitude of useful, productivity-boosting features which you can access right in your inbox. It improves on the native features of your Apple Mail, Gmail or Outlook email client by offering smart functionality. It offers an artificial intelligence-powered email assistant that can write messages for you, Cloud Delivery so your scheduled email can be sent even if your computer is offline, advanced email tracking which doesn't require approval from your recipient, and a powerful Contacts feature which can help you improve your customer relationships, among many other smart, inbox-enhancing features. These include: • Smart Assistant: An AI-powered email assistant that writes, summarizes and improves messages, finds tasks and contacts, and responds for you. • Smart Send Later: Smart scheduling functionality to help you optimize your email delivery times. • Recipient Optimized Scheduling: Suggests the best time for you to send an email to maximize your chances of it being opened. • Email Tracking: Find out when, where, and how often your email or link was opened. For those using iCloud or IMAP email addresses, see exactly who has opened your email when you send a message to multiple recipients. Also send tracked emails from your mobile phone. • Snooze: Snooze less important emails temporarily and they’ll reappear at a time of your choosing. • Contacts: Get essential insights into your contacts to maintain peak customer communication. • Signatures: Beautiful and professional email signatures with extensive creative control. • Templates: Craft message templates to increase productivity and efficiency. • Tasks: Always remember to take action. Attach tasks to your contacts and emails and keep your to-dos organized. • Notes: Never forget anything again. Add notes to your contacts and emails so you never forget any important information. • Collaborators: Be consistent. Share contacts, notes, tasks, signatures, templates and more with your team members. === Why Mailbutler? === • We’re constantly upgrading and revamping features based on customer feedback • Mailbutler integrates directly and easily into your email client • Cross-platform functionality means if other members of your team are using other email clients, Mailbutler still works perfectly • All your messages are secure and never accessed or read by Mailbutler • Every user gets a 14-day free trial with no credit card required • Our dedicated customer support team responds to all queries within 24 hours === Testimonials === “Without a doubt, I recommend Mailbutler. It’s revolutionized my inbox.” Hollie Barac, Accountability and Productivity Partner “Mailbutler’s support feels personal and it’s what sets them apart from so many other companies.” Craig Bowman, President of Common Ground Consulting “With Email Tracking I can focus my energy on serving clients instead of chasing emails.” Charlene Brown, Owner of Bklyn Custom Designs === Got questions? === Contact us anytime at support@mailbutler.io Head to our Support Center for detailed help on using Mailbutler === Connect with us! === Facebook: https://www.facebook.com/mailbutler/ Twitter: https://twitter.com/mailbutler LinkedIn: https://www.linkedin.com/company/mailbutler-gmbh/

**Average Rating:** 4.4/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate Mailbutler?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Attachment Search:** 7.7/10 (Category avg: 8.3/10)
- **Email Automation:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Mailbutler?

- **Seller:** [Mailbutler GmbH](https://www.g2.com/sellers/mailbutler-gmbh)
- **Year Founded:** 2015
- **HQ Location:** Berlin
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1368fd046ef84664dc8596a4839086077aba070f4a054877aeb8404acf962a29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmailbutler-gmbh%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Marketing and Advertising
- **Company Size:** 81% Small, 9% Medium

#### What Do G2 Reviewers Say About Mailbutler?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mailbutler's Smart Plan to be **affordable** while providing a comprehensive set of professional tools for email tasks.
- Users praise the **AI Integration** in Mailbutler for enhancing professionalism and streamlining email tasks effectively.
- Users appreciate the **excellent customer satisfaction** provided by Mailbutler, enhancing their email experience with effective tools.
- Users admire Mailbutler's **responsive customer support** , which enhances their overall email productivity and experience.
- Users find **Mailbutler's ease of use** outstanding, appreciating the efficient tools that enhance email professionalism.

#### What Are Recent G2 Reviews of Mailbutler?

**["Mailbutler Is a Must Have Extension for Your Email Client!"](https://www.g2.com/survey_responses/mailbutler-review-10923182)**

**Rating:** 5.0/5.0 stars

_— Jack V._

[Read full review](https://www.g2.com/survey_responses/mailbutler-review-10923182)

**["Detailed e-mail tracking with loads of other features"](https://www.g2.com/survey_responses/mailbutler-review-9679498)**

**Rating:** 5.0/5.0 stars

_— Klaudia ._

[Read full review](https://www.g2.com/survey_responses/mailbutler-review-9679498)

#### What Are G2 Users Discussing About Mailbutler?

- [What is Mailbutler used for?](https://www.g2.com/discussions/what-is-mailbutler-used-for)

### [Fastmail](https://www.g2.com/products/fastmail/reviews)

Fastmail is the email provider of choice for people who want better privacy and know great technology. Rock-solid and reliable, Fastmail is thoughtfully designed, easy-to-use, and trusted by customers around the world. For over 25 years, the email experts at Fastmail have been helping people reclaim control of their personal information and increase their productivity through excellent products that don’t compromise their privacy. Fastmail's moving email forward with new internet standards and open-source innovations. Visit us at fastmail.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Fastmail?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.0/10 (Category avg: 8.9/10)
- **Attachment Search:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Fastmail?

- **Seller:** [FastMail](https://www.g2.com/sellers/fastmail)
- **Year Founded:** 1999
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c920d1227fa8667ec413e9c0f858786bc2553832198b054e90e277e4054a848&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffastmail%2F&secure%5Burl_type%5D=linkedin_company_website)  
310 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 72% Small, 28% Medium

#### What Are Recent G2 Reviews of Fastmail?

**["Fastmail: A Detailed Review"](https://www.g2.com/survey_responses/fastmail-review-7607703)**

**Rating:** 5.0/5.0 stars

_— Deepak K._

[Read full review](https://www.g2.com/survey_responses/fastmail-review-7607703)

**["Fast, Ad-Free Email with Masked Addresses That Keep Your Inbox Clean"](https://www.g2.com/survey_responses/fastmail-review-12586588)**

**Rating:** 4.5/5.0 stars

_— Yordanos Z._

[Read full review](https://www.g2.com/survey_responses/fastmail-review-12586588)

#### What Are G2 Users Discussing About Fastmail?

- [Is Fastmail encrypted at rest?](https://www.g2.com/discussions/fastmail-is-fastmail-encrypted-at-rest)
- [Is Fastmail encrypted at rest?](https://www.g2.com/discussions/is-fastmail-encrypted-at-rest)
- [What is Fastmail service?](https://www.g2.com/discussions/fastmail-what-is-fastmail-service)
- [What is Fastmail service?](https://www.g2.com/discussions/what-is-fastmail-service)
- [What is better than Fastmail?](https://www.g2.com/discussions/fastmail-what-is-better-than-fastmail)

### [Drag](https://www.g2.com/products/drag/reviews)

Drag is the AI-powered inbox platform built for teams. Used by 200,000+ users since 2017. Drag turns Gmail into a shared workspace where teams collaborate on email, support tickets, sales pipelines, and operational workflows - without leaving the inbox. The platform includes shared inboxes, AI agents that resolve tickets end-to-end, AI Intelligence grounded in your team's knowledge, live chat, kanban boards, automations, internal notes, and assignments. Teams use Drag for: • Customer support: Shared inboxes for support@, info@, and help@ addresses. Assign emails, leave internal notes, track SLAs, automate triage. • Sales pipelines: Convert inbound emails into deal pipelines. Track conversations, assign reps, monitor close rates. • Operations: Manage finance@, hr@, ops@ and other shared addresses. Route requests, automate handoffs, keep a single source of truth. • AI-first workflows: Drag Agents resolve tickets autonomously using your help center, past tickets, and team knowledge. Connect agents via MCP to Claude, ChatGPT, Cursor and other tools. Drag is available as a webapp, Chrome extension, desktop app, MCP server, and API. Backed by Techstars (Class of 2019) and other investors. Featured by Google on the Chrome Store. Shared inboxes — Multiple team members manage email together inside Gmail AI Agents — Resolve tickets end-to-end using your knowledge base and history AI Intelligence — Grounded responses from your team's docs, tickets, and chat Live chat — Customer chat that lands in the same inbox as email Kanban boards — Visual pipelines for tickets, deals, and tasks Automations — Trigger-based workflows for routing, replies, and escalations Internal notes — Private team discussions inside each email thread Assignments — Owner tracking and accountability per email/thread Email templates — Shared, AI-enhanced response libraries Reporting — Team performance, response times, and volume metrics MCP server — Connect Drag to Claude, ChatGPT, and other AI tools REST API — Build custom integrations and automations Chrome extension — Native Gmail integration, zero context switching Webapp & desktop — Use Drag outside Gmail when needed Google integration — SSO, Calendar, Workspace native

**Average Rating:** 4.5/5.0

**Total Reviews:** 254

#### How Do G2 Users Rate Drag?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Attachment Search:** 8.5/10 (Category avg: 8.3/10)
- **Email Automation:** 7.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Drag?

- **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com)
- **Year Founded:** 2018
- **HQ Location:** London
- **Twitter:** @lovedragapp  
913 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdaa5d510f0ccb9efd6dd5b03664e3ff5d5e487fc422903f00a947b289a4fe02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11211399%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism
- **Company Size:** 85% Small, 11% Medium

#### What Do G2 Reviewers Say About Drag?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time collaboration** features of Drag, significantly enhancing team productivity and communication.
- Users love the **organization features** of Drag, enhancing workflow efficiency and simplifying email management for better collaboration.
- Users highlight the **effective team collaboration** in Drag, facilitating real-time sharing and enhanced productivity in shared inbox management.
- Users appreciate the **ease of use** of Drag, enjoying its intuitive interface and efficient collaboration features.
- Users appreciate the **seamless email management** of Drag, which enhances organization and boosts team collaboration effortlessly.

##### Cons

- Users desire **more customization options** for Drag, hoping for enhanced flexibility in personalizing their experience.
- Users find the **difficult setup** process challenging, particularly with advanced functions and the learning curve involved.
- Users desire greater **customization options** in Drag to better tailor the product to their specific needs.
- Users find the **learning curve steep** , especially those new to Kanban boards, making initial setup challenging.
- Users find the **steep learning curve** challenging, especially when starting with advanced features and the interface.

#### What Are Recent G2 Reviews of Drag?

**["Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration"](https://www.g2.com/survey_responses/drag-review-12282374)**

**Rating:** 5.0/5.0 stars

_— Marwin W._

[Read full review](https://www.g2.com/survey_responses/drag-review-12282374)

**["Drag Boosts Team Productivity Despite Initial Learning Curve"](https://www.g2.com/survey_responses/drag-review-11837542)**

**Rating:** 5.0/5.0 stars

_— Julio F._

[Read full review](https://www.g2.com/survey_responses/drag-review-11837542)

#### What Are G2 Users Discussing About Drag?

- [What is Drag used for?](https://www.g2.com/discussions/what-is-drag-used-for)

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