# Best E-Commerce Tools - Page 2

## How Many E-Commerce Tools Products Does G2 Track?

**Total Products under this Category:** 1,113

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** FastMoss (+19.99%) - Among all products in this category, FastMoss recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank E-Commerce Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,700+ Authentic Reviews
- 1,113+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for E-Commerce Tools 
 ![G2 Grid® for E-Commerce Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/e-commerce-tools/grids.png?focus%5B%5D=148778&focus%5B%5D=159197&focus%5B%5D=1255430&focus%5B%5D=73078&focus%5B%5D=170153&focus%5B%5D=1328690&focus%5B%5D=120851&focus%5B%5D=73864)

Highlighted products: Google Pay for Business, Chargeflow, Commerce Components by Shopify, Elfsight, Minty Business, wetracked.io, Flodesk, and LoyaltyLion.

Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-tools/grids.json?focus%5B%5D=google-pay-for-business&focus%5B%5D=chargeflow-inc-chargeflow&focus%5B%5D=commerce-components-by-shopify&focus%5B%5D=elfsight&focus%5B%5D=minty-business&focus%5B%5D=wetracked-io&focus%5B%5D=flodesk&focus%5B%5D=loyaltylion)

**Sponsored**

### Bambuser

Trusted by the world's leading and largest retailers, Bambuser is the #1 platform for live video shopping and shoppable video. Bring real-time selling to your store and engage customers like never before. Explore the platform. Bambuser is a type of video commerce solution designed to help brands enhance their e-commerce strategies through innovative streaming services. This platform focuses on Social Commerce, Shoppable Video, and Digital Clienteling, enabling businesses to engage with their customers in real-time. By creating immersive shopping experiences, Bambuser blends the convenience of online shopping with the personal touch of in-store interactions, allowing brands to foster deeper connections with their audience. Targeted primarily at retailers and brands seeking to modernize their online presence, Bambuser serves a diverse range of industries, including fashion, beauty, and lifestyle products. The platform's capabilities extend to over 240 countries, making it a versatile option for businesses looking to expand their reach and boost customer engagement. By leveraging live streaming technology, Bambuser facilitates interactive shopping experiences that encourage immediate purchasing decisions, ultimately driving sales and enhancing customer loyalty. Key features of Bambuser include an intuitive interface for live streaming, customizable shoppable video options, and comprehensive analytics tools. Brands can easily set up live shopping events, showcasing their products in real-time while allowing viewers to engage through comments and questions. This interactive element not only fosters a sense of community among customers but also provides brands with valuable insights into consumer preferences and behaviors. The shoppable video feature allows brands to create content that directly links to product pages, streamlining the purchasing process and reducing friction for customers. Additionally, Bambuser's Digital Clienteling solution empowers brands to offer personalized shopping experiences by connecting customers with sales associates through live video. This service enhances the customer journey by providing tailored recommendations and support, akin to the assistance one would expect in a physical store. The combination of these features positions Bambuser as a leader in the virtual commerce space, equipping brands with the necessary tools to thrive in an increasingly digital marketplace. Bambuser distinguishes itself in its category by offering a comprehensive suite of solutions that not only enhance the shopping experience but also deliver measurable results for brands. By integrating live streaming with e-commerce, Bambuser enables businesses to adapt to evolving consumer behaviors and preferences, ensuring they remain competitive in a rapidly changing retail landscape. This innovative approach to video commerce represents a significant advancement in how brands can engage with their customers and drive sales in the digital age.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=361&secure%5Bchosen_at%5D=2026-08-02T17%3A09%3A42Z&secure%5Bdisplayable_resource_id%5D=361&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=361&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=55837&secure%5Bresource_id%5D=361&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fe-commerce-tools%3Famp%2525253Bpage%3D68%26page%3D2&secure%5Btoken%5D=e214d72952f306eafd687832e7b174ff1594efed661698a189dd551f291e2fa7&secure%5Burl%5D=https%3A%2F%2Fbambuser.com%2Fsocial-commerce%3Futm_medium%3Dcpc%26utm_source%3Dg2.com%26utm_campaign%3Dg2_clicks%26utm_content%3Dtopics%26utm_term%3De-commerce_tools&secure%5Burl_type%5D=custom_url)

### [Handshake](https://www.g2.com/products/handshake/reviews)

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly.

**Average Rating:** 4.2/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Handshake?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Setup:** 7.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Handshake?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®
- **Ownership:** NYSE:SHOP

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Wholesale
- **Company Size:** 60% Small, 26% Medium

#### What Do G2 Reviewers Say About Handshake?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Handshake to be **super easy to use** , with a straightforward layout and quick job search capabilities.
- Users love the **intuitive navigation** of Handshake, making job searches simple and relevant for college students.
- Users appreciate the **user-friendly interface** of Handshake, which simplifies finding relevant jobs and internships.

##### Cons

- Users find **communication issues** with Handshake, citing random job recommendations and limited tool integration visibility.
- Users experience **poor support** with Handshake, feeling that job recommendations often miss the mark and integrations are minimal.

#### What Are Recent G2 Reviews of Handshake?

**["handshake whole"](https://www.g2.com/survey_responses/handshake-review-6605141)**

**Rating:** 5.0/5.0 stars

_— k e._

[Read full review](https://www.g2.com/survey_responses/handshake-review-6605141)

**["Useful and Efficient"](https://www.g2.com/survey_responses/handshake-review-7558224)**

**Rating:** 4.0/5.0 stars

_— Amanda F._

[Read full review](https://www.g2.com/survey_responses/handshake-review-7558224)

#### What Are G2 Users Discussing About Handshake?

- [How does handshake make money?](https://www.g2.com/discussions/how-does-handshake-make-money)
- [What is handshake premium?](https://www.g2.com/discussions/what-is-handshake-premium)
- [What is a handshake profile?](https://www.g2.com/discussions/handshake-what-is-a-handshake-profile)
- [What is a handshake profile?](https://www.g2.com/discussions/what-is-a-handshake-profile)
- [What is Handshake Software?](https://www.g2.com/discussions/what-is-handshake-software)

### [CWILL](https://www.g2.com/products/cwill/reviews)

CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. We help merchants reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers with purpose-built tools for every touchpoint after the sale. Our integrated suite includes order tracking, returns & exchanges, shipping protection, customer reviews, loyalty & referrals, AI customer support, email marketing, and SEO, helping brands create seamless post-purchase experiences, strengthen customer relationships, and drive long-term growth. Trusted by 30,000+ Shopify & DTC brands, CWILL combines powerful products, seamless integrations, and dedicated customer support to help merchants scale with confidence. CWILL is headquartered in North Carolina, USA.

**Average Rating:** 4.9/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate CWILL?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CWILL?

- **Seller:** [CWILL](https://www.g2.com/sellers/cwill)
- **Year Founded:** 2014
- **HQ Location:** 201 Commonwealth Ct Cary, NC 27511 United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3f0e919d9faebb599677dbec61f335e6770983e333125ea7cf506bcc65f68b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchannelwill%2F&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 93% Small

#### What Do G2 Reviewers Say About CWILL?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **prompt and friendly customer support** of CWILL, making their experience seamless and enjoyable.
- Users love the **ease of use** of CWILL, finding it simple to implement and integrate with their stores.
- Users appreciate the **easy setup** of CWILL, enabling seamless integration with Shopify stores and quick implementation.
- Users praise the **quick response** time, effectively resolving issues and enhancing their overall experience with CWILL.
- Users enjoy the **easy integrations** of CWILL with Shopify, praising straightforward implementation and effective customer support.

##### Cons

- Users appreciate the **responsive support** of CWILL, but some feel it could be overly fast-paced at times.
- Users find the plans of CWILL to be **expensive** , though some believe the quality justifies the price.
- Users often recommend **other apps in the dashboard** due to CWILL's limited functionality and usability concerns.
- Users desire more **customization options** for fonts and sizing to enhance their experience with CWILL.
- Users experience **notification overload** as order volume increases, making it difficult to manage effectively without clearer guidance.

#### What Are Recent G2 Reviews of CWILL?

**["Effortless Integration and Outstanding Support with Willdesk App"](https://www.g2.com/survey_responses/cwill-review-11940128)**

**Rating:** 5.0/5.0 stars

_— Mae Y._

[Read full review](https://www.g2.com/survey_responses/cwill-review-11940128)

**["Exceeded Expectations: Easy Integration and Outstanding Support"](https://www.g2.com/survey_responses/cwill-review-11968649)**

**Rating:** 5.0/5.0 stars

_— Ria Cinna A._

[Read full review](https://www.g2.com/survey_responses/cwill-review-11968649)

### [Redo Returns & Exchanges](https://www.g2.com/products/redo-returns-exchanges/reviews)

Redo was created to enhance the post-purchase operations of ecommerce businesses. We provide everything you should be doing (returns, exchanges, order protection, order tracking, customer support), and connect all of them into a single platform. Our returns solution is free for merchants while still allowing merchants to provide a premiere post-purchase experience for their customers. We build out product hand-in-hand with our merchants to make sure our product remains built for merchants, by merchants, and addresses the main pain points they're working hard to resolve every day.

**Average Rating:** 4.8/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Redo Returns & Exchanges?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Redo Returns & Exchanges?

- **Seller:** [Redo](https://www.g2.com/sellers/redo)
- **HQ Location:** Draper, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b51d6ff09f87923c97f57cf73872a567f19fdcb403ef8769060e1cd7554f65f2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fre-do-co&secure%5Burl_type%5D=linkedin_company_website)  
315 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Redo Returns & Exchanges?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Redo Returns & Exchanges, making the return process quick and stress-free.
- Users appreciate the **top-notch customer support** of Redo Returns & Exchanges, making the return process easy and stress-free.
- Users appreciate the **efficient returns and exchanges management** , enjoying a seamless and user-friendly experience with excellent support.
- Users love the **customer experience** Redo Returns & Exchanges offers, making returns fast, easy, and stress-free.
- Users appreciate the **user-friendly interface** of Redo Returns & Exchanges, making customer support fast and stress-free.

##### Cons

- Users find the **expensive costs** associated with Redo Returns & Exchanges can hinder conversion rates significantly.
- Users express frustration over **return issues** , citing manual handling and additional costs affecting overall customer experience.
- Users find the **Redo Portal's confusing interface** overwhelming, making it difficult to navigate the returns process.
- Users face **difficult learning processes** due to frequent platform updates, but find them manageable overall.
- Users find the **difficult setup** of Redo Returns & Exchanges confusing, requiring frequent support for updates and assistance.

#### What Are Recent G2 Reviews of Redo Returns & Exchanges?

**["Transformed Returns, Improved Margins, Outstanding Support"](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)**

**Rating:** 5.0/5.0 stars

_— Isaac T._

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13048464)

**["Effortless Returns, Seamless Integration"](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)**

**Rating:** 5.0/5.0 stars

_— Katherine L._

[Read full review](https://www.g2.com/survey_responses/redo-returns-exchanges-review-13034435)

### [Consio](https://www.g2.com/products/consio/reviews)

Consio is a Shopify-native AI phone platform for ecommerce teams. For support teams, Consio’s AI Voice Agent answers inbound calls 24/7 with full Shopify context, resolves order status questions, returns, FAQs, product inquiries, and after-hours requests, sends SMS updates with tracking or product links, and uses AI IVR to qualify and route high-value calls to the right human agent. For sales teams, Consio’s Ecom Power Dialer helps brands run outbound phone campaigns for abandoned cart recovery, checkout follow-up, VIP customers, repeat buyers, churn-risk customers, and high-intent Shopify or Klaviyo segments. Teams can automate voicemail drops, follow up by SMS, and measure exactly which calls, voicemails, SMS messages, agents, and campaigns drive Shopify revenue. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform. Consio works with Shopify, Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, Edesk and other ecommerce support tools.

**Average Rating:** 5.0/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Consio?

- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Setup:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Consio?

- **Seller:** [Consio](https://www.g2.com/sellers/consio)
- **Year Founded:** 2024
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e7ab08fd66ed018f40abf66d869f31a8a6c484c9a2571b3508b4887d822492e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconsioai%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 23% Medium

#### What Are Recent G2 Reviews of Consio?

**["Phone calls are now a revenue channel, not just a support cost"](https://www.g2.com/survey_responses/consio-review-13104764)**

**Rating:** 5.0/5.0 stars

_— Carlos M._

[Read full review](https://www.g2.com/survey_responses/consio-review-13104764)

**["Consio Makes Abandoned-Cart Follow-Ups Feel Personal and Effortless"](https://www.g2.com/survey_responses/consio-review-13164798)**

**Rating:** 5.0/5.0 stars

_— Tri P._

[Read full review](https://www.g2.com/survey_responses/consio-review-13164798)

### [GOVX ID](https://www.g2.com/products/govx-id/reviews)

Thousands of leading brands use GOVX ID to instantly and securely verify customer eligibility for exclusive discounts on their retail or ticketing websites while protecting themselves from fraudulent use by ineligible customers. Verification is fast, comprehensive, and required just once. With GOVX ID, your customers do not need to re-verify, leading to the best possible conversion rates with high value repeat buyers. GOVX ID integrates easily and seamlessly into any website. It is mobile friendly and fully responsive across all devices and secured using OAuth 2.0 protocol and JWT authentication to protect customer data. The verification experience is fully customizable with your branding and messaging, allowing you to limit verification to the specific groups you wish to target. And if you are a Shopify merchant, verification is even simpler. Thanks to the GOVX Shopify app, the number one military discount app on Shopify, it literally takes just a few clicks to start saying thank you to the service community! GOVX ID is just one of three ways to partner with GOVX. Leading consumer brands, professional sports teams, entertainers, travel partners, and more leverage the GOVX closed-channel ecommerce marketplace every day to reach a highly deserving and engaged audience of more than 7.5M members. With multiple integration options, getting started is easy. Many brands also use GOVX Marketing Services solutions to amplify their products or services within the highly engaged GOVX member community while reinforcing their support for those who serve. Contact the GOVX team today to explore the best partnership options for your business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate GOVX ID?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GOVX ID?

- **Seller:** [GOVX](https://www.g2.com/sellers/govx)
- **Year Founded:** 2011
- **HQ Location:** San Diego, CA
- **Twitter:** @ShopGovX  
6,039 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e81f7a317ba2379f1ce07717f6cce8fa11a1c2c1c19bd3d9dffef5499043fccb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgovx-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
113 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 55% Small, 42% Medium

#### What Are Recent G2 Reviews of GOVX ID?

**["Easy Military ID Verification with Fast, Helpful Support"](https://www.g2.com/survey_responses/govx-id-review-12745633)**

**Rating:** 4.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/govx-id-review-12745633)

**["GovX Simplifies Our Support for Active Military, Veterans and First Responders"](https://www.g2.com/survey_responses/govx-id-review-9038997)**

**Rating:** 5.0/5.0 stars

_— Todd A._

[Read full review](https://www.g2.com/survey_responses/govx-id-review-9038997)

### [Klickly](https://www.g2.com/products/klickly/reviews)

Klickly is a commission-based advertising platform that helps online retailers drive sales and traffic to their stores. It uses artificial intelligence (AI) and consumer data to optimize campaigns and conversions

**Average Rating:** 4.6/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Klickly?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Klickly?

- **Seller:** [Klickly](https://www.g2.com/sellers/klickly)
- **Year Founded:** 2018
- **HQ Location:** Santa Monica, US
- **Twitter:** @KlicklyTeam  
473 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d5796dccdeb831cf2b6c86c20ca42b6d9270e076b2151feb72a099e6d3aa2e61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fklickly%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Klickly?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Klickly, praising its quick setup and user-friendly platform functionality.
- Users find Klickly's **easy setup** impressive, enabling quick implementation and efficient scaling without tedious processes.
- Users appreciate the **responsive issue resolution** of Klickly, enhancing user experience and satisfaction with the platform.
- Users praise Klickly for its **performance-based sales growth** , converting visitors effectively with minimal risk and excellent support.
- Users value the **transparent reporting** of Klickly, enabling swift adjustments and improved campaign performance.

##### Cons

- Users desire improved **dashboard visibility** for performance metrics, suggesting enhanced usability and insight within the interface.
- Users are concerned about the **high commission rates** of Klickly, which reduce profitability and affect margins significantly.
- Users express the need for more **integration options** with Shopify to enhance their Klickly experience.
- Users desire **more granular visibility** into performance metrics within the Klickly dashboard for better insights.
- Users desire more **customization options** for ads in Klickly to better showcase their unique brand identity.

#### What Are Recent G2 Reviews of Klickly?

**["Simple, Effective, and Results-Driven"](https://www.g2.com/survey_responses/klickly-review-11978972)**

**Rating:** 5.0/5.0 stars

_— Mora d._

[Read full review](https://www.g2.com/survey_responses/klickly-review-11978972)

**["Effortless Ad Management with High ROAS but Needs More Scale"](https://www.g2.com/survey_responses/klickly-review-12556622)**

**Rating:** 4.5/5.0 stars

_— Aman A._

[Read full review](https://www.g2.com/survey_responses/klickly-review-12556622)

#### What Are G2 Users Discussing About Klickly?

- [What is Klickly used for?](https://www.g2.com/discussions/what-is-klickly-used-for)

### [Noibu](https://www.g2.com/products/noibu-noibu/reviews)

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.

**Average Rating:** 4.6/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate Noibu?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Noibu?

- **Seller:** [Noibu](https://www.g2.com/sellers/noibu)
- **Year Founded:** 2017
- **HQ Location:** Ottawa, Ontario
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d45c7047a5dca8a1942b2a647cb7fdff143a8f1b7ded25b44e41d968f11b7feb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnoibu%2F&secure%5Burl_type%5D=linkedin_company_website)  
107 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 57% Medium, 32% Small

#### What Do G2 Reviewers Say About Noibu?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional support team** at Noibu, highlighting their promptness and dedication to client success.
- Users value the **responsive customer support** from Noibu, enhancing their experience and effective tool utilization.
- Users find the **Dashboard Usability** of Noibu easy to navigate, effectively prioritizing customer-facing issues for better decision-making.
- Users appreciate the **ease of learning** with Noibu, thanks to the dedicated support team that enhances their experience.
- Users find Noibu's **ease of use** invaluable for gaining insights and addressing customer-facing issues effectively.

##### Cons

- Users feel a strong desire for **expanded capabilities** in Noibu, indicating its limitations in meeting their needs.
- Users feel the **limited analytics** of Noibu hinder their ability to fully leverage the tool's potential.
- Users feel frustrated by Noibu's **limited functionality** , expressing a desire for more capabilities to enhance their experience.

#### What Are Recent G2 Reviews of Noibu?

**["Efficient Issue Tracking with Easy UI"](https://www.g2.com/survey_responses/noibu-review-12996183)**

**Rating:** 4.0/5.0 stars

_— Nicholas S._

[Read full review](https://www.g2.com/survey_responses/noibu-review-12996183)

**["Powerful RUM and Session Replay That Turns Errors Into Actionable Issues"](https://www.g2.com/survey_responses/noibu-review-13105116)**

**Rating:** 5.0/5.0 stars

_— Eleni G._

[Read full review](https://www.g2.com/survey_responses/noibu-review-13105116)

### [Route](https://www.g2.com/products/route-2023-05-09/reviews)

Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.

**Average Rating:** 4.5/5.0

**Total Reviews:** 110

#### How Do G2 Users Rate Route?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Route?

- **Seller:** [Route](https://www.g2.com/sellers/route-61af7380-59fa-434e-bfd5-d03f5747f3dc)
- **Year Founded:** 2019
- **HQ Location:** Lehi, Utah
- **Twitter:** @route  
2,529 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3144907252abe58472ea96478841c2cb4cf62d8cee753c7855624941345bf070&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Froute-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
255 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 85% Small, 12% Medium

#### What Do G2 Reviewers Say About Route?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordable pricing** of Route, making it easy for businesses to enhance package delivery confidence.
- Users appreciate the **excellent customer support** from Route, boosting confidence in their delivery experience.
- Users value the **easy integrations** of Route, especially its seamless compatibility with Shopify for enhanced customer confidence.
- Users value the **time-saving benefits** of Route, significantly reducing headaches and costs in their operations.

##### Cons

- Users face **poor support** from Route, highlighted by a frustrating AI chatbot and abrupt service termination.
- Users report **communication issues** with Route, especially regarding abrupt partnership termination and lack of notice affecting customer trust.
- Users often face **email issues** with Route, particularly when unexpected changes disrupt customer communication and trust.
- Users find **integration issues** with Route challenging, as it isn't a built-in Shopify feature.
- Users express frustration over **sudden plan cancellations** by Route, leading to disruption and loss of customer trust.

#### What Are Recent G2 Reviews of Route?

**["Route is great and efficient!"](https://www.g2.com/survey_responses/route-review-8512214)**

**Rating:** 5.0/5.0 stars

_— Maeghan P._

[Read full review](https://www.g2.com/survey_responses/route-review-8512214)

**["Nothing but wonderful experiences using Route"](https://www.g2.com/survey_responses/route-review-9968518)**

**Rating:** 5.0/5.0 stars

_— Ruben C._

[Read full review](https://www.g2.com/survey_responses/route-review-9968518)

#### What Are G2 Users Discussing About Route?

- [What is Route Protection & Tracking used for?](https://www.g2.com/discussions/what-is-route-protection-tracking-used-for)
- [Who owns route shipping?](https://www.g2.com/discussions/who-owns-route-shipping) - 1 comment
- [Is Route shipping insurance necessary?](https://www.g2.com/discussions/is-route-shipping-insurance-necessary) - 1 comment
- [What does route app do?](https://www.g2.com/discussions/what-does-route-app-do)
- [What does route package protection do?](https://www.g2.com/discussions/what-does-route-package-protection-do) - 2 comments

### [Memberful](https://www.g2.com/products/memberful/reviews)

Monetize your passion with membership. Best-in-class membership software for independent publishers, educators, podcasters, creators, and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Memberful?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Memberful?

- **Seller:** [Memberful](https://www.g2.com/sellers/memberful)
- **HQ Location:** San Francisco, CA
- **Twitter:** @memberful  
1,844 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a039724d9d35a40496613ff4159a1bd2072c4bfce524b7354add2343c3cef96&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F69917444&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Online Media
- **Company Size:** 88% Small

#### What Do G2 Reviewers Say About Memberful?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** of Memberful, highlighting responsiveness and personalized service from the support team.
- Users appreciate the **ease of use** of Memberful, citing its seamless integration and intuitive setup process.
- Users appreciate the **easy integrations** that seamlessly connect Memberful with their websites and services.
- Users find the **easy setup** of Memberful to be straightforward, enabling quick subscription collection and management.
- Users value the **exceptional customer support** from Memberful, appreciating responsive and knowledgeable assistance throughout their experience.

##### Cons

- Users note that Memberful's pricing is **quite high** , which may impact the decision to start a subscription-based business.
- Users desire additional **integration options** for Memberful to enhance their overall usability and experience.
- Users express concern over **limited functionality** , feeling Memberful is trailing behind competitors in essential features.
- Users find Memberful lacking in **essential features** , expressing concern over its shift towards hosting content instead of core membership tools.
- Users find **navigation issues** with notifications problematic, making it difficult to manage their alerts effectively.

#### What Are Recent G2 Reviews of Memberful?

**["Top Tier Customer Service Geared Towards Business Owners!"](https://www.g2.com/survey_responses/memberful-review-10321545)**

**Rating:** 5.0/5.0 stars

_— Jessica Z._

[Read full review](https://www.g2.com/survey_responses/memberful-review-10321545)

**["Great all-in-one platform to kickstart your subscription-based business"](https://www.g2.com/survey_responses/memberful-review-10270666)**

**Rating:** 4.5/5.0 stars

_— Jean-Maxime C._

[Read full review](https://www.g2.com/survey_responses/memberful-review-10270666)

### [Patchworks](https://www.g2.com/products/patchworks/reviews)

Patchworks is an integration platform as a service (iPaaS) for B2C and B2B e-commerce businesses with the vision of helping retailers of all sizes integrate a best of breed technology stack as quickly and as easily as possible. Born in the cloud, Patchworks provides a powerful, user-friendly platform to connect systems via our low-code/no-code interface through a combination of pre-built connectors and process flows, which can be made available via our Patchworks ‘Blueprints’. Patchworks connects key eCommerce systems, storefronts, marketplaces, ERPs, CRMs, and fulfilment solutions, allowing retailers to simplify technology stack integration and do away with point to point vendor specific apps. Patchworks automates the flow of data across organisations, allowing them to scale without the overwhelming operations, streamline their operations, resources and reduce costs. With Patchworks, users can enjoy smoother operations, quicker time-to-market, and significant cost savings, all while ensuring a robust and scalable, ISO27001 certified, infrastructure that grows with their business. Hundreds of retailers, brands and partners are using the Patchworks platform, customers include the likes of: Castore, Belstaff, Bluebella, Gymshark, Westwing, In The Style, Maniere De Voir, Emma Bridgewater, Huel, The Couture Club, AYBL, Arne, Patta, Lounge Underwear, Mint Velvet, Mr Marvis and many more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate Patchworks?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Patchworks?

- **Seller:** [Patchworks](https://www.g2.com/sellers/patchworks)
- **Company Website:** www.patchworks.co.uk
- **Year Founded:** 2014
- **HQ Location:** United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0d96c16108b7b6c6bdd9be507a1ad9a9da587b84586f599608d64cc58da3cb0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpatchworks%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Information Technology and Services
- **Company Size:** 53% Small, 42% Medium

#### What Do G2 Reviewers Say About Patchworks?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Patchworks to be of **great ease of use** , enabling seamless integration without needing advanced technical skills.
- Users praise the **reliable and responsive customer support** from Patchworks, ensuring smooth operations and assistance.
- Users praise Patchworks for its **quick and effective issue resolution** , ensuring smooth operations and seamless integrations.
- Users commend the **easy integrations** offered by Patchworks, enabling quick setup and seamless app connectivity without coding skills.
- Users love the **efficiency** of Patchworks, enabling seamless integration and smooth handling of large datasets effortlessly.

##### Cons

- Users find the **complexity of navigation and customization** in Patchworks challenging, especially for those new to integration systems.
- Users find the **limited customization** options challenging, often needing developer support for complex flow adjustments.
- Users note the **missing features** in Patchworks, like improved logging and UI handling for configurations, hinder usability.
- Users find Patchworks **not user-friendly** due to its complexity and the need for technical knowledge during setup.
- Users often face **setup difficulties** , requiring technical help for configurations and experiencing unexpected issues during deployment.

#### What Are Recent G2 Reviews of Patchworks?

**["Refreshing Visibility and Easy Drag-and-Drop Integrations"](https://www.g2.com/survey_responses/patchworks-review-12965581)**

**Rating:** 5.0/5.0 stars

_— Verified User in Luxury Goods & Jewelry_

[Read full review](https://www.g2.com/survey_responses/patchworks-review-12965581)

**["Easy-to-Use Automation for everyone in the Organization"](https://www.g2.com/survey_responses/patchworks-review-12870580)**

**Rating:** 4.0/5.0 stars

_— Verified User in Apparel & Fashion_

[Read full review](https://www.g2.com/survey_responses/patchworks-review-12870580)

### [SoldLive](https://www.g2.com/products/soldlive/reviews)

SoldLive lets your Shopify store sell instantly and effortlessly to anyone who wants to buy from your Facebook live stream sale. Invoices (draft orders) are created and sent to anyone who comments. Cart hold times, waitlists, and overlays are completely integrated with your Shopify store. No more forcing your shoppers to register, and no more syncing between a 3rd party and Shopify. SoldLive is built directly on top of Shopify and works seamlessly with your Facebook page or group

**Average Rating:** 4.9/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate SoldLive?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SoldLive?

- **Seller:** [SoldLive](https://www.g2.com/sellers/soldlive)
- **Year Founded:** 2006
- **HQ Location:** Ottawa, CA
- **Twitter:** @SoldLIVE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=244653dfeeff59e768ea62701e41a3ad99ae6aac72e3293599a19fadf055527f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoldlive%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®
- **Ownership:** NYSE: SHOP

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 88% Small

#### What Are Recent G2 Reviews of SoldLive?

**["Powerful tool for live sales on any platform"](https://www.g2.com/survey_responses/soldlive-review-7946968)**

**Rating:** 5.0/5.0 stars

_— Taryn C._

[Read full review](https://www.g2.com/survey_responses/soldlive-review-7946968)

**["Poweful Shopify App"](https://www.g2.com/survey_responses/soldlive-review-7494159)**

**Rating:** 5.0/5.0 stars

_— Adil B._

[Read full review](https://www.g2.com/survey_responses/soldlive-review-7494159)

#### What Are G2 Users Discussing About SoldLive?

- [What is SoldLive used for?](https://www.g2.com/discussions/what-is-soldlive-used-for)

### [Zaapi](https://www.g2.com/products/zaapi/reviews)

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Website, Facebook, Instagram, LINE, TikTok, Shopee, and Lazada, Zaapi eliminates fragmented communication and provides a single, intelligent "source of truth" for every customer relationship. As the intelligent engine behind modern engagement, Zaapi provides the infrastructure to deliver a seamless, unified experience in a world where customers expect instant responses across a dozen platforms. By combining deep e-commerce integrations with cutting-edge AI, Zaapi transforms your communication channels from simple inboxes into high-performance revenue drivers. The AI Agent: 80%+ Automation & Serious ROI The Zaapi AI Agent isn't just a chatbot—it’s a digital extension of your team that understands context and brand voice. - Full Automation: Many users achieve 80% or higher full automation of all incoming inquiries, allowing human agents to focus on high-value tasks. - Instant Accuracy: Drastically improve response rates and agent efficiency by deploying an AI trained on your specific business data and knowledge base. - Measurable Growth: By resolving queries 24/7 without delays, the AI Agent drives significant ROI through increased customer satisfaction and higher conversion rates. Versatile Flow Builder: Automate Anything Zaapi’s powerful, no-code Flow Builder allows you to design and deploy sophisticated customer journeys in minutes. With a deep Shopify integration, you can create seamless automations including: - Welcome Flows: Engage new prospects the moment they connect on any channel. Cart Recovery: Automatically trigger personalized recovery messages via WhatsApp or Email to reclaim lost sales. - Order Updates: Proactively send automated notifications for order status and shipping directly to the customer’s preferred app. - Custom Logic: A truly versatile canvas that enables you to automate almost any workflow, from lead qualification to complex multi-step support paths. Deep Analytics & Performance Tracking Zaapi provides the data-driven insights necessary to master your CX strategy. Our detailed analytics suite allows you to: - Analyze Conversations: Gain visibility into every interaction to identify trends, pain points, and customer sentiment. - Monitor Agent Performance: Track individual and team efficiency, response times, and resolution success. - Optimize AI Efficiency: Constantly refine your AI Agent’s performance by reviewing its interactions and success rates across all channels. Why Zaapi? Zaapi empowers businesses to move beyond "replying to messages" and toward "mastering the customer experience." By combining native e-commerce data with a powerful AI engine, Zaapi ensures that every conversation—no matter the channel—contributes to a seamless customer experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Zaapi?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zaapi?

- **Seller:** [Zaapi](https://www.g2.com/sellers/zaapi)
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 63% Small, 24% Medium

#### What Do G2 Reviewers Say About Zaapi?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Zaapi to have a **user-friendly design** , making daily customer support effortless and efficient.
- Users appreciate the **easy setup and intuitive interface** of Zaapi, enhancing daily customer support efficiency across multiple channels.
- Users praise Zaapi for its **efficiency** , making chat management and response automation seamless and time-saving.
- Users appreciate the **seamless integrations** of Zaapi, enhancing efficiency by unifying various communication channels in one platform.
- Users praise Zaapi for its **easy setup** , enabling efficient management of multiple chat channels with minimal effort.

##### Cons

- Users note that **required improvements** include better reporting options, faster performance, and enhanced customer data management.
- Users experience **usage limitations** with Zaapi, particularly concerning file size restrictions for images and videos.
- Users feel the pricing is **a bit high** and could be clearer, with unexpected additional charges for credits.
- Users note the **limited features** of Zaapi, missing important tools for conversion and advanced workflows.
- Users note several **missing features** , particularly in conversion and advanced workflows, affecting the overall functionality.

#### What Are Recent G2 Reviews of Zaapi?

**["All-in-One Chat Solution That Empowers Teamwork"](https://www.g2.com/survey_responses/zaapi-review-12918159)**

**Rating:** 5.0/5.0 stars

_— Natavadee S._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-12918159)

**["Reliable Omnichannel Platform with Excellent Support"](https://www.g2.com/survey_responses/zaapi-review-13058934)**

**Rating:** 5.0/5.0 stars

_— derrick t._

[Read full review](https://www.g2.com/survey_responses/zaapi-review-13058934)

### [Magento 2 Mobile App Builder](https://www.g2.com/products/webkul-magento-2-mobile-app-builder/reviews)

Create fully native Android and iOS applications for your Magento 2 e-commerce store. These apps can be published on Google Play Store and Apple App Store with the real-time synchronization of products, categories, customers, orders, etc between webshop and mobile app. From the mobile app, a customer can browse products, place order, view order details, create new account, write reviews, move items to wishlist, and do much more.

**Average Rating:** 4.2/5.0

**Total Reviews:** 36

#### How Do G2 Users Rate Magento 2 Mobile App Builder?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 7.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Ease of Setup:** 7.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Magento 2 Mobile App Builder?

- **Seller:** [WebKul](https://www.g2.com/sellers/webkul)
- **Year Founded:** 2010
- **HQ Location:** Noida
- **Twitter:** @webkul  
1,788 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e344bc7632ba9c7cec1511fa7829e09c24fa5291ebcfaeecbfaae6a55796efe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwebkul%2F&secure%5Burl_type%5D=linkedin_company_website)  
556 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 53% Small, 44% Medium

#### What Are Recent G2 Reviews of Magento 2 Mobile App Builder?

**["Magento 2 - the Revolution"](https://www.g2.com/survey_responses/magento-2-mobile-app-builder-review-7875401)**

**Rating:** 5.0/5.0 stars

_— Uchiha S._

[Read full review](https://www.g2.com/survey_responses/magento-2-mobile-app-builder-review-7875401)

**["Great software to build the mobile app"](https://www.g2.com/survey_responses/magento-2-mobile-app-builder-review-6919389)**

**Rating:** 4.0/5.0 stars

_— Rachit J._

[Read full review](https://www.g2.com/survey_responses/magento-2-mobile-app-builder-review-6919389)

### [Richpanel](https://www.g2.com/products/richpanel/reviews)

Richpanel is the AI-native helpdesk for ecommerce and DTC brands. You hire an AI support team and the helpdesk your humans work in, on one platform and one bill. The AI resolves the repeat work end to end. Your people stay in control of the exceptions. Most CX software bolted AI onto a 2010s ticketing system. Richpanel rebuilt the helpdesk around the AI. The AI CX team you hire: • Customer AI resolves routine conversations autonomously: refunds, order tracking (WISMO), cancellations, subscription changes, returns and policy questions. 70 to 80% autonomous resolution at maturity. • Copilot AI researches, drafts replies and executes actions for your human agents, around 5x throughput. • QA AI reviews 100% of closed conversations, finds gaps and feeds fixes back into policy. • CX Manager AI reads your business, writes the SOPs, configures the agents and improves the system per brand. The AI that builds the AI. Why teams switch to Richpanel: • A real Gorgias, Zendesk, Intercom and Freshdesk alternative. AI that resolves, not just deflects. • No double-meter pricing. Pick your model (Claude, GPT or Gemini) and tokens. About $0.25 per conversation. • 50% AI resolution guaranteed in 30 days, or your money back. • Live on your store fast, with one-click Gorgias and Zendesk import. • HIPAA-audited, SOC 2 Type II (zero exceptions) and GDPR-audited. Trusted by 2,000+ brands including Ridge, Jones Road and Pela. Compare Richpanel and learn more: richpanel.com/compare/gorgias richpanel.com/compare/zendesk richpanel.com/learn/best-ai-agents-customer-support richpanel.com/security

**Average Rating:** 4.7/5.0

**Total Reviews:** 92

#### How Do G2 Users Rate Richpanel?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Richpanel?

- **Seller:** [Richpanel](https://www.g2.com/sellers/richpanel)
- **Year Founded:** 2019
- **HQ Location:** San Jose, California
- **Twitter:** @Richpanel  
363 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1dc4c0eef9708c493004c3327a750da26755781f7874a0a28ac957fcb4e8975&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13686962%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Service Manager
- **Top Industries:** Retail, Health, Wellness and Fitness
- **Company Size:** 82% Small, 17% Medium

#### What Do G2 Reviewers Say About Richpanel?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly value the **exceptional customer support** from Richpanel, appreciating quick responses and effective assistance.
- Users find Richpanel's **ease of use** invaluable, enhancing their customer service experience with a user-friendly interface.
- Users value the **helpful support** from Richpanel, enhancing their customer service and problem-solving capabilities.
- Users are impressed by the **quick response** from Richpanel’s support team, ensuring timely assistance and resolution of issues.
- Users appreciate the **efficiency through automation** in Richpanel, significantly improving organization and response times for support teams.

##### Cons

- Users face **integration issues** with Richpanel, wishing for better compatibility with more software options.
- Users find **chat limitations** in Richpanel hinder organization and effectiveness, affecting overall user experience.
- Users feel a **lack of features** in Richpanel, particularly concerning documentation and API integration options.
- Users find Richpanel **not user-friendly** , struggling with organization, complicated setups, and lacking in automation features.
- Users find the **setup difficulties** challenging due to limited documentation and complicated features, requiring time to adapt.

#### What Are Recent G2 Reviews of Richpanel?

**["Enhanced Customer Support with AI-Powered Efficiency"](https://www.g2.com/survey_responses/richpanel-review-12416965)**

**Rating:** 4.5/5.0 stars

_— Sarah K._

[Read full review](https://www.g2.com/survey_responses/richpanel-review-12416965)

**["Fantastic experience, great automations, money saving"](https://www.g2.com/survey_responses/richpanel-review-11145263)**

**Rating:** 5.0/5.0 stars

_— Matthew S._

[Read full review](https://www.g2.com/survey_responses/richpanel-review-11145263)

#### What Are G2 Users Discussing About Richpanel?

- [What do you like most about Richpanel for customer support, and what needs improvement?](https://www.g2.com/discussions/what-do-you-like-most-about-richpanel-for-customer-support-and-what-needs-improvement)
- [What is Richpanel used for?](https://www.g2.com/discussions/what-is-richpanel-used-for)

### [Storbie](https://www.g2.com/products/storbie/reviews)

Join hundreds of community pharmacies using Storbie to grow their online presence and boost customer engagement. Storbie is the ecommerce platform built for independent retailers, especially pharmacies and veterinary practices, offering an easy, no-code solution to create a professional online store. With integrated POS connections, supplier networks, and smart marketing tools, Storbie helps you streamline operations, drive sales, and deliver a world-class digital storefront. Be different, together—start your journey with Storbie today.

**Average Rating:** 4.9/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Storbie?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Storbie?

- **Seller:** [Storbie](https://www.g2.com/sellers/storbie)
- **Year Founded:** 2007
- **HQ Location:** Wellington, New Zealand
- **Twitter:** @storbiecommerce  
299 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90873992a8016b032c568544f439d32b88521c5c41714876f8e4d0238b1ab67a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2100972%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 88% Small, 8% Large

#### What Are Recent G2 Reviews of Storbie?

**["Easy to sell and buy good quality products"](https://www.g2.com/survey_responses/storbie-review-4272969)**

**Rating:** 5.0/5.0 stars

_— Baiden H._

[Read full review](https://www.g2.com/survey_responses/storbie-review-4272969)

**["Web site store solution for small business and art & crafters."](https://www.g2.com/survey_responses/storbie-review-2304057)**

**Rating:** 5.0/5.0 stars

_— Verified User in Arts and Crafts_

[Read full review](https://www.g2.com/survey_responses/storbie-review-2304057)

#### What Are G2 Users Discussing About Storbie?

- [What is Storbie used for?](https://www.g2.com/discussions/what-is-storbie-used-for)

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Similar Categories

- [Catalog Management](/categories/catalog-management)
- [E-Commerce Platforms](/categories/e-commerce-platforms)
- [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection)
- [E-Merchandising](/categories/e-merchandising)
- [Multichannel Retail](/categories/multichannel-retail)

- [Review Management](/categories/review-management-software)
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- [Drop Shipping](/categories/drop-shipping)
- [E-Commerce Analytics](/categories/e-commerce-analytics)
- [E-Commerce Personalization](/categories/e-commerce-personalization)
- [E-Commerce Search](/categories/e-commerce-search)
- [Live Commerce](/categories/live-commerce)

[Browse E-Commerce Tools Themes](/categories/e-commerce-tools/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

E-Commerce tools provide additional functionalities to enhance e-commerce business websites. These functionalities are varied and can include areas such as ERP system integration, accounting automation, customer data collection, and abandoned shopping cart recovery. E-commerce businesses who already have an e-commerce platform or who only want to focus on a specific area of their e-commerce strategy, like customer service, turn to e-commerce tools to make business processes more efficient and productive. E-commerce tools can be used to improve marketing tactics, increase customer conversion, keep up with growing demand and company size, and leverage recurring or loyal customers. E-commerce tools are deployed to smooth and enhance operation, communication, and conversion strategies in existing e-commerce websites.

To qualify for inclusion in the E-Commerce Tools category, a product must:

- Integrate with an e-commerce platform.
- Enhance and/or upgrade existing e-commerce functionalities.

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