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To stop receiving ALL emails from a sender, you merely click the Unsubscribe link and that removes you from all lists for which your email is subscribed. Be careful! The Unsubscribe button severs all contact with the sender. Sometimes, a sender will send an email for which you don’t have interest. If that is the case, email the sender and let them know. It may be possible to delete your email from one mailing list so that it keeps you on the lists of those you desire to receive.

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Yes, Tidio is a safe platform to use for live chat and customer communication. It is designed with security in mind and follows industry-standard security measures to protect users' data and privacy. All communication between Tidio's servers and the user's browser is encrypted using HTTPS/TLS protocol, which ensures that all data transmitted over the internet is secure and protected from unauthorized access. Tidio also stores data in a secure data center with strict access controls, firewalls, and other security measures to prevent data breaches and unauthorized access. Additionally, Tidio complies with the General Data Protection Regulation (GDPR) standards to protect users' privacy and personal data. Overall, Tidio is a safe and secure platform that prioritizes the protection and privacy of its users' data.

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Tidio has completed a SOC 2® Type II examination and aligns with major privacy regulations and frameworks, including GDPR, CCPA, and the EU AI Pact. Customer data is encrypted both in transit using TLS 1.2+ and at rest with AES-256 encryption. Tidio is hosted on AWS in ISO-certified EU data centers, with AWS providing physical security, redundancy, DDoS protection, and continuous monitoring. Tidio also conducts annual independent penetration tests, supports two-factor authentication, and provides security documentation such as its SOC 2® report, pentest letter, and HECVAT-Lite upon request through the Tidio Trust Center.