2026 Best Software Awards are here!See the list

Best E-Commerce Tools with Customer Support Capabilities

Below are the top-rated E-Commerce Tools with Customer Support capabilities, as verified by G2’s Research team. Real users have identified Customer Support as an important function of E-Commerce Tools . Compare different products that offer this feature so you can decide which is best for your business needs.
Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
3 Listings in E-Commerce Tools Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ideal solution for e-merchants driven by customer experience success. Shipup turns eCommerce deliveries into marketing offering a seamless and personalized post-purchase experience. Boost your NPS an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shipup features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Ease of Admin
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shipup
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @goshipup
    233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ideal solution for e-merchants driven by customer experience success. Shipup turns eCommerce deliveries into marketing offering a seamless and personalized post-purchase experience. Boost your NPS an

Users
No information available
Industries
No information available
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
Shipup features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.8
Ease of Admin
Average: 8.8
9.2
Ease of Use
Average: 8.8
9.1
Ease of Setup
Average: 8.7
Seller Details
Seller
Shipup
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@goshipup
233 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Entry Level Price:Starting at €9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Replyco is a multi channel customer service platform that turns eCommerce messages into happy customers. Built exclusively for online retailers

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • replyco features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    replyco
    HQ Location
    London, GB
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Replyco is a multi channel customer service platform that turns eCommerce messages into happy customers. Built exclusively for online retailers

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
replyco features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
replyco
HQ Location
London, GB
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Subivi provides a great solution for eBay sellers - a fast, simple and easy to use eBay CRM.

    We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Subivi eCommerce CRM features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Subivi
    Year Founded
    2016
    HQ Location
    Haifa, IL
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Subivi provides a great solution for eBay sellers - a fast, simple and easy to use eBay CRM.

We don't have enough data from reviews to share who uses this product. Leave a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Subivi eCommerce CRM features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Subivi
Year Founded
2016
HQ Location
Haifa, IL
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®