The Top 17 Easiest To Use Digital Experience Monitoring (DEM) Software

See the top Digital Experience Monitoring (DEM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Glassbox

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

10.0

Ease of Use

Average: 8.8

9.9

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

Mid Market

18%

Enterprise

77%

Datadog

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

20%

Mid Market

46%

Enterprise

34%

Catchpoint

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

12%

Mid Market

23%

Enterprise

65%

Rakuten SixthSense Observability

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.7

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

15%

Mid Market

37%

Enterprise

48%

Dynatrace

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

69%

IBM Instana

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.2

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

20%

Mid Market

41%

Enterprise

39%

ManageEngine Applications Manager

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

12%

Mid Market

44%

Enterprise

44%

New Relic

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

27%

Mid Market

43%

Enterprise

29%

SolarWinds Observability

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

37%

Enterprise

45%

#10

Martello Vantage DX

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 8.8

8.2

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Mid Market

70%

Enterprise

30%

#11

Raygun

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

55%

Mid Market

36%

Enterprise

#12

Germain UX

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.9

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

81%

Mid Market

15%

Enterprise

#13

ThousandEyes

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

Mid Market

12%

Enterprise

79%

#14

Contentsquare

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

18%

Mid Market

32%

Enterprise

50%

#15

Noibu

7.5

Overall Usability Score

7.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.9

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

30%

Mid Market

58%

Enterprise

12%

#16

Hotjar

7.5

Overall Usability Score

7.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.4

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

52%

Mid Market

39%

Enterprise

#17

VWO Insights - Web

7.4

Overall Usability Score

7.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.8

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

33%

Mid Market

53%

Enterprise

13%