# Top Free Customer Journey Mapping Tools - Page 3 ## How Many Customer Journey Mapping Tools Products Does G2 Track? **Total Products under this Category:** 102 ### Category Stats (Jul 2026) - **Average Rating:** 4.53/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Pushwoosh (+0.3%) - Among all products in this category, Pushwoosh recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Customer Journey Mapping Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 45,200+ Authentic Reviews - 102+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ SiteRecording by 500apps ](https://www.g2.com/products/siterecording-by-500apps/reviews) By [500apps](https://www.g2.com/sellers/500apps) [ 5/5(2) ](https://www.g2.com/products/siterecording-by-500apps/reviews) Product Description SiteRecording by 500apps is an advanced website recording software that goes beyond numbers to analyze website productivity. It collects behaviour information when a visitor interacts with the site. T [ Vani ](https://www.g2.com/products/vani/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.6/5(5) ](https://www.g2.com/products/vani/reviews) Product Description Vani is a visual collaboration platform where teams create, meet, and work together. It's where teammates brainstorm for ideas, come up with plans, and work on mockups over a shared infinite canvas. Pros and Cons [ Helpful (1) ](https://www.g2.com/products/vani/reviews?qs=pros-and-cons)[ Complexity (1) ](https://www.g2.com/products/vani/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ObserviX AI ](https://www.g2.com/products/observix-ai/reviews) By [ObserviX](https://www.g2.com/sellers/observix) [ 5/5(1) ](https://www.g2.com/products/observix-ai/reviews) Product Description ObserviX is the AI-powered marketing attribution platform that shows you exactly which channels drive revenue, not just clicks. We solve the biggest problem in marketing: knowing which marketing dolla Pros and Cons [ Analytics (1) ](https://www.g2.com/products/observix-ai/reviews?qs=pros-and-cons)[ Dashboard Issues (1) ](https://www.g2.com/products/observix-ai/reviews?qs=pros-and-cons) [ Dynosend ](https://www.g2.com/products/dynosend/reviews) By [Rolocost Interactive](https://www.g2.com/sellers/rolocost-interactive) [ 4.5/5(1) ](https://www.g2.com/products/dynosend/reviews) Product Description Dynosend is a customer engagement platform for marketers and SaaS companies, it allows you to create marketing automation journeys, send data-driven omnichannel messages and more to engage your custom Pros and Cons [ Automation Features (1) ](https://www.g2.com/products/dynosend/reviews?qs=pros-and-cons) [ Journey Maps by UserBit ](https://www.g2.com/products/journey-maps-by-userbit/reviews) By [UserBit](https://www.g2.com/sellers/userbit) [ 0/5(0) ](https://www.g2.com/products/journey-maps-by-userbit/reviews) Product Description Journey Maps by UserBit is an online journey map maker designed to help teams visualize, analyze, and communicate user experiences clearly and effectively. It enables teams to turn research data into [ Matilda Workspace ](https://www.g2.com/products/matilda-workspace/reviews) By [Matilda Workspace](https://www.g2.com/sellers/matilda-workspace) [ 4.7/5(15) ](https://www.g2.com/products/matilda-workspace/reviews) What do users say? Users consistently praise the AI integration and customizable tables in Matilda Workspace, highlighting how these features enhance project management and team collaboration. The intuitive design and a Pros and Cons [ Team Collaboration (8) ](https://www.g2.com/products/matilda-workspace/reviews?qs=pros-and-cons)[ Missing Features (3) ](https://www.g2.com/products/matilda-workspace/reviews?qs=pros-and-cons) [ ShiftX ](https://www.g2.com/products/shiftx/reviews) By [ShiftX](https://www.g2.com/sellers/shiftx) [ 0/5(0) ](https://www.g2.com/products/shiftx/reviews) Product Description Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any train [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) - [‹ Prev‹ Prev](/categories/customer-journey-mapping/free?order=g2_score&page=2#product-list) - [1](/categories/customer-journey-mapping/free?order=g2_score#product-list) - [2](/categories/customer-journey-mapping/free?order=g2_score&page=2#product-list) - 3 - Next ›Next › Spotlight Categories [Pricing Software](https://www.g2.com/categories/pricing) [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management) [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) Similar Categories - [A/B Testing](/categories/a-b-testing-tools) - [Heatmap Tools](/categories/heatmap-tools) - [Landing Page Builders](/categories/landing-page-builders) - [Other Conversion Rate Optimization](/categories/other-conversion-rate-optimization) - [Product Analytics](/categories/product-analytics) - [Session Replay](/categories/session-replay) [Browse Customer Journey Mapping Themes](/categories/customer-journey-mapping/themes)