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The Top 20 Easiest To Use Customer Identity and Access Management (CIAM) Software

See the top Customer Identity and Access Management (CIAM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Okta

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

Mid Market

53%

Enterprise

40%

PropelAuth

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.8

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

93%

Mid Market

Descope

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

85%

Mid Market

15%

Salesforce Platform

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.5

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

20%

Mid Market

45%

Enterprise

35%

Auth0

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.4

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

48%

Mid Market

30%

Enterprise

22%

Kinde

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.1

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

98%

Mid Market

Memberstack

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.4

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

95%

Mid Market

PortalGuard

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.0

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

Mid Market

57%

Enterprise

40%

FusionAuth

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.5

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

48%

Mid Market

45%

Enterprise

#10

Frontegg

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.0

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

55%

Mid Market

33%

Enterprise

12%

#11

OneLogin

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.6

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

11%

Mid Market

49%

Enterprise

40%

#12

Microsoft Entra External ID

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.0

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

41%

Mid Market

37%

Enterprise

22%

#13

Stytch

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.1

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

83%

Mid Market

17%

#14

SecureAuth: Workforce IAM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.3

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

31%

Mid Market

45%

Enterprise

24%

#15

Ping Identity

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.4

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

Mid Market

25%

Enterprise

67%

#16

RingCaptcha

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.1

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

66%

Mid Market

23%

Enterprise

11%

#17

miniOrange Identity & Access Management

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.7

9.1

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

43%

Mid Market

22%

Enterprise

35%

#18

CyberArk Workforce Identity

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.5

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

Mid Market

47%

Enterprise

47%

#19

Ory

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.7

7.5

Ease of Use

Average: 9.0

7.9

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

53%

Mid Market

41%

Enterprise

#20

SAP Customer Identity and Access Management

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.7

8.1

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

20%

Mid Market

33%

Enterprise

47%