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Best Customer Education Software for Medium-Sized Businesses - Page 2

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Medium-Sized Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Customer Education Available
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    G2 Score
ClearCompany
(490)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

    Users
    • HR Generalist
    • Talent Acquisition Specialist
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 22% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClearCompany is a user-friendly applicant tracking system that aids in the organization of applicants and the completion of the interview process.
    • Reviewers like the system's simplicity, intuitive navigation, and the ability to post jobs on multiple sites, as well as the excellent customer support and the integration with HRIS and ADP.
    • Reviewers noted issues with the system that occasionally hinder progress with applicants, the tedious process of updating onboarding packets, and the lack of adequate GDPR compliance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Helpful
    41
    Customer Support
    36
    Intuitive
    32
    Simple
    28
    Cons
    Limited Features
    18
    Missing Features
    17
    Candidate Management
    13
    Limited Customization
    12
    Recruitment Issues
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearCompany features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.3
    7.5
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearCompany
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    326 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

Users
  • HR Generalist
  • Talent Acquisition Specialist
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 22% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClearCompany is a user-friendly applicant tracking system that aids in the organization of applicants and the completion of the interview process.
  • Reviewers like the system's simplicity, intuitive navigation, and the ability to post jobs on multiple sites, as well as the excellent customer support and the integration with HRIS and ADP.
  • Reviewers noted issues with the system that occasionally hinder progress with applicants, the tedious process of updating onboarding packets, and the lack of adequate GDPR compliance.
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Helpful
41
Customer Support
36
Intuitive
32
Simple
28
Cons
Limited Features
18
Missing Features
17
Candidate Management
13
Limited Customization
12
Recruitment Issues
12
View All Pros and Cons
ClearCompany features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.3
7.5
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
ClearCompany
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,953 Twitter followers
LinkedIn® Page
www.linkedin.com
326 employees on LinkedIn®
ReadyTech
(223)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    15
    Fast Response
    12
    Setup Ease
    11
    Reliability
    10
    Cons
    Technical Issues
    7
    Connectivity Issues
    6
    Slow Performance
    5
    System Instability
    5
    Audio Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.1
    Visualization
    Average: 8.3
    7.9
    Multiple Content Types
    Average: 8.7
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadyTech Corporation
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    136 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 34% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
15
Fast Response
12
Setup Ease
11
Reliability
10
Cons
Technical Issues
7
Connectivity Issues
6
Slow Performance
5
System Instability
5
Audio Issues
4
View All Pros and Cons
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.1
Visualization
Average: 8.3
7.9
Multiple Content Types
Average: 8.7
8.0
Content Storage and Management
Average: 8.5
Seller Details
Seller
ReadyTech Corporation
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
136 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®

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Trainn
(65)4.7 out of 5
Save to My Lists
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Trainn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Video Creation
    18
    Easy Creation
    15
    Team Collaboration
    11
    Content Creation
    10
    Cons
    AI Limitations
    6
    Recording Issues
    5
    Voice Quality
    5
    Limited Features
    4
    Bug Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Trainn features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.1
    Visualization
    Average: 8.3
    8.1
    Multiple Content Types
    Average: 8.7
    8.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guider Labs
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @TrainnHQ
    128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trainn is an all-in-one customer education platform designed for B2B SaaS companies looking to scale their customer onboarding, training, and support efforts. Trainn solves a critical challenge for

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 42% Small-Business
Trainn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Video Creation
18
Easy Creation
15
Team Collaboration
11
Content Creation
10
Cons
AI Limitations
6
Recording Issues
5
Voice Quality
5
Limited Features
4
Bug Issues
3
View All Pros and Cons
Trainn features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.1
Visualization
Average: 8.3
8.1
Multiple Content Types
Average: 8.7
8.6
Content Storage and Management
Average: 8.5
Seller Details
Seller
Guider Labs
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@TrainnHQ
128 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
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Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
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Sort by
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  • Mid-Market
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
18 Listings in Customer Education Available
  • Sort By:
    G2 Score