Salesmsg
Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.
Average Rating: 4.7/5.0
Total Reviews: 432
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Price: ~~$49~~ → $39 per month
How Do G2 Users Rate Salesmsg?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
- Personalization: 9.2/10 (Category avg: 8.7/10)
- Communications Strategy Development: 8.7/10 (Category avg: 8.7/10)
- Inbound Identification: 9.0/10 (Category avg: 8.5/10)
Who Is the Company Behind Salesmsg?
- Seller: Salesmsg
- Company Website:
- Year Founded: 2017
- HQ Location: Delray Beach, FL
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Twitter: @salesmsg
148 Twitter followers -
LinkedIn® Page: www.linkedin.com
47 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, Sales
- Top Industries: Health, Wellness and Fitness, Real Estate
- Company Size: 68% Small, 27% Medium
What Do G2 Reviewers Say About Salesmsg?
AI-generated summary from verified user reviews
Pros
- Users find Salesmsg to be highly user-friendly and intuitive, making communication seamless and convenient.
- Users find easy communication with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
- Users value the easy integration with HubSpot, enhancing their workflow for sending personalized SMS to customers.
- Users love the seamless integration with HubSpot, enhancing communication and lead management effectively.
- Users appreciate the responsive customer support of Salesmsg, noting their availability and genuine investment in user success.
Cons
- Users wish for missing features like dark mode and large image support to enhance their Salesmsg experience.
- Users face messaging issues with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
- Users report sending issues with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
- Users experience SMS delivery issues, leading to delays in message visibility and unexpected call notifications.
- Users report slow loading in the mobile app, making it hard to efficiently send messages and attachments.
What Are Recent G2 Reviews of Salesmsg?
"Intuitive UI and Seamless HubSpot Integration That Boosts Efficiency"
Rating: 5.0/5.0 stars
— Josh U.
Rating: 5.0/5.0 stars
— ALLIE T.
