# Meilleur Logiciel de défense des intérêts des clients ## How Many Logiciel de défense des intérêts des clients Products Does G2 Track? **Total Products under this Category:** 168 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Antavo AI Loyalty Cloud (+1.13%) - Among all products in this category, Antavo AI Loyalty Cloud recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Logiciel de défense des intérêts des clients Products? **Pourquoi vous pouvez faire confiance aux classements de logiciels de G2:** - 30 Analystes et experts en données - 13,400+ Avis authentiques - 168+ Produits - Classements impartiaux Les classements de logiciels de G2 sont basés sur des avis d'utilisateurs vérifiés, une modération rigoureuse et une méthodologie de recherche cohérente maintenue par une équipe d'analystes et d'experts en données. Chaque produit est mesuré selon les mêmes critères transparents, sans placement payant ni influence du vendeur. Bien que les avis reflètent des expériences utilisateur réelles, qui peuvent être subjectives, ils offrent un aperçu précieux de la performance des logiciels entre les mains de professionnels. Ensemble, ces contributions alimentent le G2 Score, une manière standardisée de comparer les outils dans chaque catégorie. ## G2 Grid® for Logiciel de défense des intérêts des clients ![G2 Grid® for Logiciel de défense des intérêts des clients plotting products by satisfaction and market presence](https://www.g2.com/fr/categories/customer-advocacy/grids.png?focus%5B%5D=19432&focus%5B%5D=73864&focus%5B%5D=58412&focus%5B%5D=4555&focus%5B%5D=4746&focus%5B%5D=35385&focus%5B%5D=19444&focus%5B%5D=4506) Highlighted products: BirdeyeetLoyaltyLionetOkendoetNiceJobetSmile.ioetBuyapowaetSynupetYotpo. Underlying data: [Grid® JSON](https://www.g2.com/fr/categories/customer-advocacy/grids.json?focus%5B%5D=birdeye&focus%5B%5D=loyaltylion&focus%5B%5D=okendo&focus%5B%5D=nicejob&focus%5B%5D=smile-io&focus%5B%5D=buyapowa&focus%5B%5D=synup&focus%5B%5D=yotpo) **Sponsored** ### Referral Factory Referral Factory est un logiciel de marketing de recommandation pour les entreprises de taille moyenne, les équipes d'entreprise et les entreprises multi-sites qui ont besoin de lancer, gérer et développer des programmes de recommandation client. Les équipes marketing et de croissance peuvent gérer des programmes de recommandation entièrement personnalisés sans dépendre de ressources de développement continues, tandis que les équipes techniques peuvent connecter les données de recommandation aux systèmes existants via des intégrations, des API et des webhooks. Referral Factory aide les entreprises à promouvoir des programmes de recommandation à travers des canaux en ligne et hors ligne, à suivre les recommandations et les conversions du début à la fin, à automatiser les communications et les récompenses, et à offrir aux clients un portail de marque pour consulter leur activité. La plateforme prend en charge les flux de travail de recommandation dans des secteurs tels que les services financiers, l'assurance, le SaaS et les services à domicile multi-sites. Avec Referral Factory, les équipes peuvent : 👉 Construire des pages de recommandation, des formulaires et des portails clients de marque 👉 Créer des liens de recommandation pour les clients existants ou permettre aux clients de s'inscrire eux-mêmes 👉 Promouvoir des programmes en utilisant des widgets, des pop-ups, des barres collantes, des codes QR, des pages de destination et des campagnes par e-mail 👉 Intégrer des expériences de recommandation dans des sites web, des applications et des portails connectés 👉 Collecter des prospects recommandés via des formulaires personnalisés 👉 Automatiser les e-mails lorsque les clients rejoignent, recommandent, convertissent ou se qualifient pour des récompenses 👉 Suivre qui a recommandé qui, quelles recommandations ont été converties et quelles récompenses sont dues 👉 Mesurer la performance et le ROI grâce à des rapports en temps réel et des analyses avancées 👉 Intégrer avec plus de 8 000 applications, y compris HubSpot, Salesforce, Stripe, Intercom, Zapier, Make et n8n 👉 Connecter les données de recommandation à des systèmes personnalisés en utilisant des API et des webhooks 👉 Automatiser plus de 200 options de récompense, y compris des cartes cadeaux, des crédits Stripe, des paiements PayPal et des récompenses personnalisées Referral Factory répond aux exigences de sécurité, d'intégration et de gouvernance des entreprises établies. La plateforme est conforme au RGPD, certifiée SOC 2 et ISO 27001, et offre des options SSO, des intégrations avancées et des options d'hébergement de données flexibles pour les grandes organisations. Referral Factory fournit un support 24/7, avec une intégration dédiée et un support de compte disponible pour les clients Pro et Enterprise. [Visiter le site web](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1435&secure%5Bchosen_at%5D=2026-08-11T21%3A03%3A10Z&secure%5Bdisplayable_resource_id%5D=1435&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1435&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=142296&secure%5Bresource_id%5D=1435&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Ffr%2Fcategories%2Fcustomer-advocacy&secure%5Btoken%5D=8a7089ae505cf22fd527d866af0177cb85a99706fd51577ab8ae5d2994a5b1c6&secure%5Burl%5D=https%3A%2F%2Freferral-factory.com&secure%5Burl_type%5D=custom_url) ### [Birdeye](https://www.g2.com/it/products/birdeye/reviews) Birdeye costruisce agenti AI per marchi con più sedi — fidato dai più grandi marchi aziendali a livello globale, tra cui Sutter Health, Aspen Dental, Sun Auto e Caesars Entertainment. Ti forniamo colleghi AI in ogni sede — per il marketing, le operazioni e l'esperienza del cliente — che svolgono i lavori di cui la tua azienda ha bisogno impiegando più agenti che lavorano insieme per ottenere visibilità AI, convertire la domanda e offrire un'esperienza cliente coerente. Colleghi AI → Fanno i Lavori Jay (marketing), Robin (operazioni) e Myna (esperienza del cliente) gestiscono il lavoro in tutte le tue sedi — dalla visibilità di ricerca AI, recensioni, elenchi e social, alla reception e prenotazione appuntamenti, a sondaggi, ticketing e approfondimenti. Non stai acquistando funzionalità. Stai aggiungendo personale AI a ogni sede. Così il lavoro viene svolto in ogni sede — senza sovraccaricare il tuo team. Agenti → Fanno il Lavoro Ogni collega impiega più agenti che lavorano insieme per completare un lavoro. Il modo in cui questi agenti lavorano è ciò che ci rende diversi. La maggior parte del software ti dice cosa sta succedendo; i nostri agenti decidono cosa fare — e lo fanno, con la tua approvazione. Consolidano ogni segnale in ogni sede, che si trovi in Birdeye o in una delle tue oltre 3.000 integrazioni; ragionano con la voce del tuo marchio e il contesto del settore; e agiscono — insieme — per guidare il risultato. Così una recensione, una campagna, una chiamata persa diventa un risultato finito, non un compito che giace in una dashboard. Pronto per le Imprese → Costruito per la Scala SSO, audit logging, HIPAA, SOC 2 e GDPR. Accesso basato sui ruoli, approvazioni a livelli e reportistica a livello di sede danno ai team aziendali e locali il controllo di cui hanno bisogno. Così rimani in controllo mentre l'AI gestisce l'esecuzione in centinaia di sedi. Con team negli Stati Uniti, Regno Unito, Australia e India, Birdeye sta ridefinendo come le imprese vincono localmente su larga scala. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,071 #### How Do G2 Users Rate Birdeye? - **Facilità d'uso:** 9.3/10 (Category avg: 8.9/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.3/10) - **Facilità di amministrazione:** 9.3/10 (Category avg: 9.0/10) - **Facilità di configurazione:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Birdeye? - **Venditore:** [Birdeye](https://www.g2.com/it/sellers/birdeye) - **Sito web dell'azienda:** www.birdeye.com - **Anno di Fondazione:** 2012 - **Sede centrale:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Ospedali e assistenza sanitaria, Immobiliare - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Birdeye incredibilmente **facile da usare** , apprezzando la configurazione intuitiva e la navigazione senza problemi per gestire le recensioni. - Gli utenti apprezzano la **facilità d'uso** di Birdeye, trovando la navigazione e la gestione delle recensioni semplici ed efficienti. - Gli utenti apprezzano le **funzionalità di gestione delle recensioni user-friendly** di Birdeye, migliorando la comunicazione e la reputazione senza sforzo. - Gli utenti elogiano il **eccellente supporto clienti** di Birdeye, garantendo un'integrazione fluida e un grande successo nell'implementazione. - Gli utenti apprezzano la **facilità d'uso e la comodità** di Birdeye, soprattutto per la gestione delle recensioni e la comunicazione con i pazienti. ##### Cons - Gli utenti notano le **funzionalità mancanti** in Birdeye, desiderando l'integrazione con TikTok e altri miglioramenti. - Gli utenti notano che **l'interfaccia utente lenta di Birdeye e i miglioramenti dell'IA necessari** influenzano l'efficienza e l'esperienza del servizio clienti. - Gli utenti trovano **confuso gestire le recensioni** in modo efficace a causa di problemi di integrazione e usabilità del cruscotto. - Gli utenti notano una **curva di apprendimento** con l'interfaccia di Birdeye che può sfidare coloro che sono meno familiari con la tecnologia. - Gli utenti trovano che le **funzionalità limitate** di Birdeye manchino degli strumenti e delle integrazioni complete necessarie per un'esperienza migliore. #### What Are Recent G2 Reviews of Birdeye? **["Salvavita per la gestione della reputazione!"](https://www.g2.com/it/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/it/survey_responses/birdeye-review-8930451) **["Siamo tornati a Birdeye per una ragione"](https://www.g2.com/it/survey_responses/birdeye-review-13192521)** **Rating:** 5.0/5.0 stars _— Terry Lind S._ [Read full review](https://www.g2.com/it/survey_responses/birdeye-review-13192521) #### What Are G2 Users Discussing About Birdeye? - [Cosa rende Birdeye uno strumento preferito per le aziende che cercano di migliorare la loro reputazione online e la gestione del feedback dei clienti?](https://www.g2.com/it/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [A cosa serve Birdeye?](https://www.g2.com/it/discussions/what-is-birdeye-used-for) - 1 comment - [Le recensioni di BirdEye sono false?](https://www.g2.com/it/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/it/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/it/discussions/what-does-birdeye-cost) - 1 comment ### [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) LoyaltyLion is a customer loyalty platform specifically designed to assist ecommerce brands in creating and managing rewards programs. The platform is tailored for direct-to-consumer brands, particularly those in the apparel, beauty, health and wellness, and consumer goods sectors, operating on platforms such as Shopify, Shopify Plus, and Shopify POS. By leveraging LoyaltyLion, brands can enhance customer engagement through VIP tiers and referral programs, ultimately increasing repeat purchase rates, reducing reliance on discounts, and boosting customer lifetime value. The platform allows customers to earn points through a variety of activities, including purchases, product reviews, referrals, social media interactions, and even personalized actions. These points can be redeemed for various rewards, such as vouchers, gift cards, free products, shipping options and custom rewards. Unlike traditional loyalty programs that often rely on pop-up widgets, LoyaltyLion provides a seamless and fully embedded experience within the online store. Customers can view their points balance directly on product pages and redeem rewards at checkout, creating a more integrated shopping experience. Key features of LoyaltyLion include customizable points and earning rules, which can be configured out-of-the-box or through custom API-triggered actions. The platform supports multi-level VIP tiers, each offering exclusive perks such as automatic free shipping, percentage discounts, and early access to sales or product launches. Additionally, the referral system includes shareable links with built-in fraud protection, enabling brands to manage their loyalty programs securely and effectively. LoyaltyLion also provides valuable insights through its customer lifetime value (CLV) analytics and segmentation tools. Real-time dashboards track loyalty-attributed revenue and repeat purchase rates, while automated customer segments help brands target their marketing efforts more effectively. The platform supports multichannel loyalty, allowing customers to earn and redeem points both online and in physical store locations through Shopify POS integration. Furthermore, LoyaltyLion integrates with over 50 tools, including email marketing platforms, helpdesk solutions, and workflow automation tools, enabling brands to create comprehensive loyalty strategies. With advanced AI functionality, LoyaltyLion enhances the effectiveness of loyalty campaigns by offering recommendations on promotion timing, reward combinations, and campaign segmentation. The AI features also facilitate quicker translations of loyalty programs into over 130 languages, ensuring that brands can maintain their unique tone of voice across diverse markets. Recognized as the leading product for mid-market brands in the Loyalty Management Software category on G2 from 2024 to 2026, LoyaltyLion has established itself as a trusted partner for over 12 years, collaborating with more than 10,000 ecommerce brands to drive customer loyalty and engagement. **Average Rating:** 4.6/5.0 **Total Reviews:** 610 #### How Do G2 Users Rate LoyaltyLion? - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.0/10) - **Ease of Setup:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind LoyaltyLion? - **Seller:** [LoyaltyLion](https://www.g2.com/sellers/loyaltylion) - **Company Website:** loyaltylion.com - **Year Founded:** 2012 - **HQ Location:** London, GB - **Twitter:** @LoyaltyLionHQ 1,736 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cc170b9fb476ea080abd14f58091bbbad50d67134b4ecd0790d48cdba62f652&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floyaltylion%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Ecommerce Manager - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 70% Small, 24% Medium #### What Do G2 Reviewers Say About LoyaltyLion? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **exceptional customer support** from LoyaltyLion, highlighting helpful account managers and seamless integrations. - Users commend the **ease of setup** and exceptional support of LoyaltyLion, ensuring a seamless rewards experience. - Users find it easy to launch loyalty programs with **quick setup and customizable options** that enhance brand engagement. - Users commend the **easy setup** of LoyaltyLion, appreciating quick resolutions and great communication throughout the process. - Users highlight the **easy integrations** of LoyaltyLion with existing tech stacks, enhancing overall user experience and functionality. ##### Cons - Users find **limited customization** challenging, making it difficult to adapt the program to their needs efficiently. - Users feel a **lack of customization** options in LoyaltyLion, limiting their ability to tailor rewards and layouts effectively. - Users express concerns about **poor support** , citing delays and limited availability for urgent queries and assistance. - Users find **limited functionality** in LoyaltyLion, with design constraints and unexposed features complicating their experience. - Users find **integration issues** with LoyaltyLion frustrating, especially pertaining to outdated APIs and limited customization options. #### What Are Recent G2 Reviews of LoyaltyLion? **["GREAT LOYALTY PROGRAM. VERY GOOD TEAM"](https://www.g2.com/survey_responses/loyaltylion-review-11489891)** **Rating:** 5.0/5.0 stars _— Maria G._ [Read full review](https://www.g2.com/survey_responses/loyaltylion-review-11489891) **["Great Loyalty Experience for our business needs."](https://www.g2.com/survey_responses/loyaltylion-review-11663985)** **Rating:** 4.5/5.0 stars _— Anna S._ [Read full review](https://www.g2.com/survey_responses/loyaltylion-review-11663985) #### What Are G2 Users Discussing About LoyaltyLion? - [Who started the loyalty program?](https://www.g2.com/discussions/who-started-the-loyalty-program) - [What is Lootly io?](https://www.g2.com/discussions/what-is-lootly-io) - [How do lions use loyalty?](https://www.g2.com/discussions/how-do-lions-use-loyalty) - [What do LoyaltyLion do?](https://www.g2.com/discussions/what-do-loyaltylion-do) ### [Okendo](https://www.g2.com/products/okendo/reviews) Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 18,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. **Average Rating:** 4.7/5.0 **Total Reviews:** 422 #### How Do G2 Users Rate Okendo? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.1/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Okendo? - **Seller:** [Okendo](https://www.g2.com/sellers/okendo) - **Company Website:** www.okendo.io - **Year Founded:** 2016 - **HQ Location:** Sydney, Australia - **Twitter:** @GetOkendo 1,257 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe722792788a486749c330ab9d57dda3eb5ff6239fd4cfe01d2bceef096112d4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13228018&secure%5Burl_type%5D=linkedin_company_website) 154 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small, 21% Medium #### What Do G2 Reviewers Say About Okendo? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** with Okendo, enjoying its intuitive setup and seamless Shopify integration. - Users praise Okendo for its **exceptional customer support** , noting quick responses and helpful resources throughout their experience. - Users value Okendo's **seamless Shopify integration** and exceptional customer support, enhancing their e-commerce experience and success. - Users praise Okendo for its **seamless integration with Shopify** , enhancing flexibility and user experience with powerful features. - Users find the **easy setup** of Okendo straightforward and efficient, enhancing their overall experience and usability. ##### Cons - Users find **customization options limited** , wishing for more flexibility in design and review placement within Okendo. - Users are frustrated by **missing features** in Okendo, such as automated promotions and seamless multi-store management. - Users feel the pricing is **expensive** , wishing for a more affordable option despite acknowledging its competitiveness. - Users feel the **lack of customization** in Okendo limits branding and user experience enhancements. - Users find Okendo's **usage difficult** , struggling with interface navigation and the lack of automation for certain features. #### What Are Recent G2 Reviews of Okendo? **["Okendo’s Unmatched Reporting Dashboard and Effortless Drag-and-Drop Setup"](https://www.g2.com/survey_responses/okendo-review-13201651)** **Rating:** 5.0/5.0 stars _— Sydney M._ [Read full review](https://www.g2.com/survey_responses/okendo-review-13201651) **["Okendo’s Seamless Integrations Boosted Our Loyalty, Reviews, and Referrals"](https://www.g2.com/survey_responses/okendo-review-13213993)** **Rating:** 5.0/5.0 stars _— Morgan O._ [Read full review](https://www.g2.com/survey_responses/okendo-review-13213993) #### What Are G2 Users Discussing About Okendo? - [What is Okendo used for?](https://www.g2.com/discussions/what-is-okendo-used-for) - 1 comment ### [Smile.io](https://www.g2.com/products/smile-io/reviews) Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards. As the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale. Key capabilities include: - Embedded loyalty experiences across product pages, checkout, and customer accounts to drive visibility and redemption. - Flexible program design with points, VIP tiers, referrals, promotional multipliers, and fully branded loyalty pages. - Advanced analytics and performance insights including repeat purchase rate, customer lifetime value, and benchmarking against top-performing brands. - Enterprise-ready integrations with Klaviyo, Gorgias, Judge.me, and 30+ ecommerce tools to activate loyalty across every channel. - Smile Plus for high-volume brands, offering expanded customization, loyalty landing page builders, and enhanced reporting for complex program strategies. Trusted by leading Shopify brands like Polaroid, Liquid Death, Monos, and Hush Puppies, Smile helps mid-market and enterprise merchants increase repeat revenue, strengthen customer relationships, and reduce reliance on paid acquisition. **Average Rating:** 4.6/5.0 **Total Reviews:** 453 #### How Do G2 Users Rate Smile.io? - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.2/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Smile.io? - **Seller:** [Smile.io](https://www.g2.com/sellers/smile-io) - **Company Website:** smile.io - **Year Founded:** 2012 - **HQ Location:** Kitchener, Canada - **Twitter:** @smilerewards 4,510 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c46f1b63dd1106daba9dff788f0461f8b9c13da3503a915277f77b96e9b521ac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmile.io%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Smile.io? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Smile.io, appreciating its simple setup and intuitive dashboard for rewards management. - Users praise the **responsive and professional customer support** of Smile.io, enhancing their overall experience and satisfaction. - Users value the **easy setup and management** of Smile.io's rewards program, enhancing customer loyalty smoothly. - Users find the **easy setup** of Smile.io quick and user-friendly, facilitating seamless integration and management. - Users love the **easy setup and management** of Smile.io's rewards system, enhancing customer loyalty effortlessly. ##### Cons - Users find Smile.io to be **expensive** , with high pricing tiers and limited flexibility for small businesses. - Users find **limited customization** options frustrating, impacting flexibility with bonus campaigns and account activation processes. - Users find the **limited rewards system** frustrating, wishing for more tiers to enhance customer engagement without dependency. - Users express a need for **more reward tiers** to enhance the system and avoid entitlement issues among customers. - Users find the **limited functionality** of Smile.io restricts their experience and feels costly for the available features. #### What Are Recent G2 Reviews of Smile.io? **["Amazing Loyalty Program for Shopify: Referrals, VIP Tiers, and Fast Performance"](https://www.g2.com/survey_responses/smile-io-review-13084504)** **Rating:** 4.0/5.0 stars _— prajwal r._ [Read full review](https://www.g2.com/survey_responses/smile-io-review-13084504) **["Easy, Affordable Loyalty Program with Seamless Shopify Integration"](https://www.g2.com/survey_responses/smile-io-review-12920419)** **Rating:** 5.0/5.0 stars _— Julia M._ [Read full review](https://www.g2.com/survey_responses/smile-io-review-12920419) #### What Are G2 Users Discussing About Smile.io? - [What are Smile rewards?](https://www.g2.com/discussions/what-are-smile-rewards) - 1 comment - [Is smile IO for free?](https://www.g2.com/discussions/is-smile-io-for-free) - 1 comment - [What is JS smile io?](https://www.g2.com/discussions/what-is-js-smile-io) - 1 comment - [How does smile app work?](https://www.g2.com/discussions/how-does-smile-app-work) - 1 comment ### [NiceJob](https://www.g2.com/products/nicejob/reviews) NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ← **Average Rating:** 4.8/5.0 **Total Reviews:** 412 #### How Do G2 Users Rate NiceJob? - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.5/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind NiceJob? - **Seller:** [Paystone](https://www.g2.com/sellers/paystone) - **Company Website:** www.paystone.com - **Year Founded:** 2002 - **HQ Location:** Montréal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=411db50b478cc005e03ed63bfd65fb7c576d5ef9cb2a45f209ed803629f14ef3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpaystone%2F&secure%5Burl_type%5D=linkedin_company_website) 175 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Construction, Consumer Services - **Company Size:** 92% Small, 5% Medium #### What Do G2 Reviewers Say About NiceJob? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of NiceJob, appreciating its seamless integration and automated processes that save time. - Users love how NiceJob effectively automates review requests, leading to a **remarkable increase in 5-star reviews**. - Users love how NiceJob's **automated review management** boosts their review count effortlessly, enhancing their small business success. - Users praise NiceJob for its **easy setup** , facilitating a hassle-free start to enhancing their business operations. - Users appreciate the **streamlined review process** of NiceJob, enhancing efficiency and allowing focus on other essential tasks. ##### Cons - Users express frustration over the **missing features** of NiceJob, wishing for enhanced functionalities and incentives. - Users find NiceJob a bit **expensive** , especially for solo operations, but still consider it worth the investment. - Users find NiceJob **limiting in its focus on reviews** , desiring a more versatile tool for comprehensive customer engagement. - Users experience significant **communication delays** with NiceJob, making support and onboarding frustratingly complicated. - Users find **client upload difficulties** frustrating, as relying on CSVs complicates the process of adding clients individually. #### What Are Recent G2 Reviews of NiceJob? **["Easy to Use and Effective for Collecting Client Reviews"](https://www.g2.com/survey_responses/nicejob-review-13135999)** **Rating:** 4.5/5.0 stars _— Aaron S._ [Read full review](https://www.g2.com/survey_responses/nicejob-review-13135999) **["Scalable Review Generation for Productized Agency Client Delivery"](https://www.g2.com/survey_responses/nicejob-review-12706891)** **Rating:** 5.0/5.0 stars _— Jake H._ [Read full review](https://www.g2.com/survey_responses/nicejob-review-12706891) #### What Are G2 Users Discussing About NiceJob? - [What is NiceJob used for?](https://www.g2.com/discussions/what-is-nicejob-used-for) ### [Synup](https://www.g2.com/products/synup/reviews) Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. **Average Rating:** 4.5/5.0 **Total Reviews:** 309 #### How Do G2 Users Rate Synup? - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.0/10) - **Ease of Setup:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Synup? - **Seller:** [Synup](https://www.g2.com/sellers/synup) - **Company Website:** www.synup.com - **Year Founded:** 2014 - **HQ Location:** New York, New York - **Twitter:** @synup 3,073 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f6760f3ad516df2005b76746744336ca7e851192bf51bb5bd953c38a4f31b02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9322483%2F&secure%5Burl_type%5D=linkedin_company_website) 68 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 76% Small, 19% Medium #### What Do G2 Reviewers Say About Synup? _AI-generated summary from verified user reviews_ ##### Pros - Users find Synup to be an **easy-to-use platform** that streamlines review management and enhances online presence effortlessly. - Users appreciate the **helpfulness** of Synup in managing reviews and enhancing online visibility for their businesses. - Users value Synup for its **efficient review management** that enhances online presence and saves valuable time. - Users praise Synup's **responsive customer support** , highlighting their effectiveness and helpfulness in managing online listings and reviews. - Users appreciate the **centralized management** of Synup, benefiting from responsive support and effective multi-location tools. ##### Cons - Users face a **steep learning curve** when starting with Synup, despite helpful tutorials and support from the team. - Users note **feature limitations** in Synup, including unclear pricing and insufficient customization for specific needs. - Users face a **difficult learning curve** with Synup, as the interface can be confusing at first. - Users find that **improvement is needed** in scheduling and update processes within Synup, impacting overall user experience. - Users experience a **lack of features** in Synup, especially regarding social media tools and targeting options. #### What Are Recent G2 Reviews of Synup? **["Outstanding Experience from Start to Finish"](https://www.g2.com/survey_responses/synup-review-11970736)** **Rating:** 5.0/5.0 stars _— Tony S._ [Read full review](https://www.g2.com/survey_responses/synup-review-11970736) **["Effortless Automation and Outstanding Support"](https://www.g2.com/survey_responses/synup-review-11995460)** **Rating:** 5.0/5.0 stars _— Lauren H._ [Read full review](https://www.g2.com/survey_responses/synup-review-11995460) #### What Are G2 Users Discussing About Synup? - [What is Synup used for?](https://www.g2.com/discussions/what-is-synup-used-for) ### [Buyapowa](https://www.g2.com/it/products/buyapowa/reviews) Buyapowa è una piattaforma di referral e ricompensa per le imprese, progettata per mercati regolamentati e ad alta considerazione. Da oltre un decennio, aiutiamo i marchi aziendali a ripensare il loro modo di crescere. Progettiamo e gestiamo programmi di acquisizione e fidelizzazione dei clienti basati su ricompense per settori come telecomunicazioni, energia, assicurazioni, servizi finanziari e giochi — settori in cui i requisiti di conformità, le regole di idoneità, i periodi di riflessione e il rischio finanziario modellano ogni percorso del cliente. La maggior parte della tecnologia di marketing è stata costruita per il retail: clic veloci, funnel semplici e cicli decisionali brevi. Le industrie regolamentate non operano in questo modo. La fiducia non è opzionale — è strutturale. Buyapowa combina design comportamentale, strategia di incentivi e un'infrastruttura di ricompensa robusta per aiutare i marchi ad attivare un'advocacy strutturata. La nostra piattaforma supporta programmi di referral per clienti, referral per dipendenti, crescita di partner e affiliati, meccaniche di influencer, programmi per intermediari e broker, referral per generazione di lead, offerte di benvenuto e campagne di pagamento delle ricompense. La piattaforma è flessibile per design. I clienti possono implementare una singola soluzione o integrare più tipi di programmi tra acquisizione e fidelizzazione, tutto alimentato da un'unica infrastruttura di advocacy. La logica di convalida integrata, i controlli antifrode, l'approvvigionamento delle ricompense e l'adempimento automatizzato aiutano a garantire che i programmi operino in modo responsabile, misurabile e in linea con i requisiti normativi. Buyapowa aiuta i marchi a formalizzare ciò che già accade informalmente: i clienti che raccomandano le aziende in cui credono. Il risultato è una crescita misurabile, costi di acquisizione più bassi, tassi di conversione migliorati e una fidelizzazione più forte — guidata dalla fiducia, non solo dal traffico. **Average Rating:** 4.5/5.0 **Total Reviews:** 56 #### How Do G2 Users Rate Buyapowa? - **Facilità d'uso:** 9.1/10 (Category avg: 8.9/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.3/10) - **Facilità di amministrazione:** 8.6/10 (Category avg: 9.0/10) - **Facilità di configurazione:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Buyapowa? - **Venditore:** [Buyapowa](https://www.g2.com/it/sellers/buyapowa) - **Anno di Fondazione:** 2011 - **Sede centrale:** London, London - **Twitter:** @buyapowa 2,725 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=70d751a88965949f190f29c91fe7401e82e5375d4a7063fde1c5eae24d2a17e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbuyapowa%2F&secure%5Burl_type%5D=linkedin_company_website) 58 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager - **Top Industries:** Telecomunicazioni, Petrolio ed energia - **Company Size:** 44% Medium, 42% Large #### What Do G2 Reviewers Say About Buyapowa? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano il **supporto clienti reattivo** di Buyapowa, evidenziando costantemente la rapida risoluzione dei problemi e il servizio attento. - Gli utenti apprezzano la **facilità d'uso** di Buyapowa, trovandolo semplice ma potente per massimizzare il coinvolgimento dei clienti. - Gli utenti apprezzano i **rappresentanti di supporto** e l'interfaccia user-friendly di Buyapowa, migliorando la loro esperienza complessiva. - Gli utenti apprezzano la **gestione efficiente** offerta da Buyapowa, evidenziata dal supporto reattivo e dalla facile integrazione delle campagne. - Gli utenti apprezzano i **programmi di referral facili da usare** di Buyapowa, apprezzando la visibilità e il supporto durante tutto il processo di configurazione. ##### Cons - Gli utenti esprimono insoddisfazione per le **opzioni di personalizzazione limitate** , desiderando maggiore flessibilità nei modelli e nelle esportazioni dei report. - Gli utenti cercano una maggiore **flessibilità nei report** in Buyapowa per una migliore personalizzazione e gestione di dashboard e modelli. - Gli utenti sperimentano **analisi inaccurate** che complicano il monitoraggio delle prestazioni e rendono difficili da interpretare le intuizioni. - Gli utenti trovano che i **problemi di integrazione** con gli strumenti BI limitano il monitoraggio delle prestazioni e complicano i loro sforzi di collaborazione. - Gli utenti sperimentano una **mancanza di informazioni** con Buyapowa a causa dell'assenza di prezzi pubblici e opzioni demo. #### What Are Recent G2 Reviews of Buyapowa? **["Sistema di Team Collaborativo e Ricompense che Alleggerisce il Nostro Carico di Lavoro"](https://www.g2.com/it/survey_responses/buyapowa-review-13116428)** **Rating:** 4.0/5.0 stars _— Liam K._ [Read full review](https://www.g2.com/it/survey_responses/buyapowa-review-13116428) **["Raccomandazioni semplici e intuitive con supporto utile"](https://www.g2.com/it/survey_responses/buyapowa-review-13077245)** **Rating:** 4.5/5.0 stars _— Olivia S._ [Read full review](https://www.g2.com/it/survey_responses/buyapowa-review-13077245) ### [Yotpo](https://www.g2.com/products/yotpo/reviews) Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more **Average Rating:** 4.3/5.0 **Total Reviews:** 255 #### How Do G2 Users Rate Yotpo? - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10) - **Ease of Admin:** 8.2/10 (Category avg: 9.0/10) - **Ease of Setup:** 8.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Yotpo? - **Seller:** [Yotpo](https://www.g2.com/sellers/yotpo) - **Company Website:** www.yotpo.com - **Year Founded:** 2011 - **HQ Location:** New York - **Twitter:** @Yotpo 19,212 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0865aa04a3573504190332ea0ad52fee688bb0ba1ba14f4af3c0bfbec08d77d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1515446%2F&secure%5Burl_type%5D=linkedin_company_website) 784 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Founder - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 73% Small, 23% Medium #### What Do G2 Reviewers Say About Yotpo? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Yotpo, benefiting from simple integration and streamlined customer communication. - Users praise Yotpo's **exceptional customer support** , noting their team's commitment to enhancing marketing and service outcomes. - Users value Yotpo's **exceptional service and support** , considering them a vital partner for marketing success. - Users value the **seamless integration** of loyalty, reviews, and SMS, enhancing their customer engagement effectively. - Users value Yotpo for its **seamless integration of review management** , enhancing customer feedback and loyalty rewards. ##### Cons - Users find Yotpo to be **expensive** for the chaotic service and features it offers, leading to frustration. - Users are frustrated by Yotpo's **missing features** , which lead to frustrating experiences and hinder overall strategy. - Users express frustration with Yotpo's **limited features** , citing outdated software and confusing user interfaces that hinder performance. - Users express frustration with Yotpo’s **limited functionality** , citing issues with features, reporting, and overall usability. - Users express frustration with **feature limitations** in Yotpo, citing chaos in discount features and complicated support. #### What Are Recent G2 Reviews of Yotpo? **["Yopto is an essential tool for sales websites."](https://www.g2.com/survey_responses/yotpo-review-12394874)** **Rating:** 5.0/5.0 stars _— Francisco B._ [Read full review](https://www.g2.com/survey_responses/yotpo-review-12394874) **["Effortless Setup and Customer Engagement with Yotpo"](https://www.g2.com/survey_responses/yotpo-review-12262971)** **Rating:** 5.0/5.0 stars _— Brittaney F._ [Read full review](https://www.g2.com/survey_responses/yotpo-review-12262971) #### What Are G2 Users Discussing About Yotpo? - [What is Yotpo used for?](https://www.g2.com/discussions/what-is-yotpo-used-for) - 1 comment - [Where is Yotpo based?](https://www.g2.com/discussions/where-is-yotpo-based) - [How much does Yotpo cost?](https://www.g2.com/discussions/how-much-does-yotpo-cost) - [How do you use Yotpo?](https://www.g2.com/discussions/how-do-you-use-yotpo) - [What is Yotpo?](https://www.g2.com/discussions/what-is-yotpo) ### [Talkable](https://www.g2.com/products/talkable/reviews) Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral marketing and loyalty marketing needs, brands are able to create seamless user experiences designed to increase brand engagement and build brand affinity. For both referral and loyalty solutions, Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud prevention intelligence. Talkable is more than just a technology solution, we’re also your partner. As such, every client has a dedicated team of experts who will strategize, envision, create, deploy, optimize all of your campaigns. The customer success team will act as an extension of your marketing team designing referral and loyalty programs that exceed your expectations. Talkable is best suited for brands with $4M+ in annual revenue. Our enterprise clients on average see a 52X ROI from their referral programs. Talkable’s Marketing Solutions are used to: -Identify, target, and reward your most valuable customers through in-depth data analysis. -Acquire and retain your highest-value clients at a low cost -Drive more sales and increase revenue Talkable was founded in 2009 and pioneered the ability to digitally track the virality of word-of-mouth marketing which ultimately sparked the creation of Referral Marketing. Today, Talkable develops and implements long-term growth strategies targeting new customer acquisition, increased retention, higher LTV, all at a significantly lower CPA than other marketing channels. Talkable is trusted by 250 brands such as L’Occitane, FitJoy, American Eagle, and TOMS– bringing over $1 billion in referral sales for its customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 #### How Do G2 Users Rate Talkable? - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Ease of Admin:** 8.9/10 (Category avg: 9.0/10) - **Ease of Setup:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Talkable? - **Seller:** [Talkable](https://www.g2.com/sellers/talkable) - **Company Website:** www.talkable.com - **Year Founded:** 2010 - **HQ Location:** San Francisco, CA - **Twitter:** @talkable 3,001 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb3afab5ca026be5c096a81f2ecf39fdeacc3bc244b1c4751a4c9335a7707b68&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3850860%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 64% Medium, 27% Small #### What Do G2 Reviewers Say About Talkable? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customer support** from Talkable's team, highlighting their partnership and assistance throughout the process. - Users commend the **ease of use** of Talkable, highlighting its user-friendly dashboard and attentive support team. - Users appreciate the **user-friendly interface and exceptional customer support** of Talkable, enhancing their referral marketing efforts. - Users highly value the **exceptional support and partnership** from Talkable, enhancing their referral program experience. - Users appreciate the **supportive and responsive team** at Talkable, enhancing collaboration and campaign effectiveness. ##### Cons - Users express frustration over **communication delays** from Talkable's marketing team, affecting project follow-through and responsiveness. - Users express frustration with **poor customer support** , especially regarding account management and lack of communication on initiatives. - Users express frustration with **poor management** and communication from Talkable, impacting project follow-through and strategic alignment. - Users express frustration over **poor account management** and lack of communication from marketing leadership, impacting their experience. - Users express frustration with **email issues** , citing lack of follow-ups and updates on important projects from the Talkable team. #### What Are Recent G2 Reviews of Talkable? **["Hands-Off Success with Talkable"](https://www.g2.com/survey_responses/talkable-review-12194798)** **Rating:** 4.0/5.0 stars _— Jacqueline S._ [Read full review](https://www.g2.com/survey_responses/talkable-review-12194798) **["Seamless Website Integration and a Flexible, Idea-Driven Team"](https://www.g2.com/survey_responses/talkable-review-12791082)** **Rating:** 4.5/5.0 stars _— Simar B._ [Read full review](https://www.g2.com/survey_responses/talkable-review-12791082) #### What Are G2 Users Discussing About Talkable? - [What does Talkable do?](https://www.g2.com/discussions/what-does-talkable-do) - [What is www Talkable com?](https://www.g2.com/discussions/what-is-www-talkable-com) - [Who uses Talkable?](https://www.g2.com/discussions/who-uses-talkable) - [What is Talkable used for?](https://www.g2.com/discussions/what-is-talkable-used-for) ### [FirstPromoter](https://www.g2.com/products/firstpromoter/reviews) Run affiliate, referral, and influencer programs from one platform. Each program type has its own commission logic, white-labeled partner portal, and tracking setup. Your partners see exactly what they earned and why, which keeps high performers in your program. Connects natively to Stripe, Chargebee, Paddle, and other recurring billing platforms. 15 minutes to launch. Join thousands of companies already tracking $30M+ in partner revenue every month with FirstPromoter. Plans start at $49/month with a 14-day free trial. **Average Rating:** 4.6/5.0 **Total Reviews:** 35 #### How Do G2 Users Rate FirstPromoter? - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.3/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind FirstPromoter? - **Seller:** [Firstpromoter](https://www.g2.com/sellers/firstpromoter) - **Company Website:** firstpromoter.com - **Year Founded:** 2016 - **HQ Location:** Sibiu, Sibiu - **Twitter:** @FirstPromoter 227 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2d96cac271d89d9af7dcd93edf1fe8f156f371af9b46b97a6c49bac5ba4bbe3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffirst-promoter%2F&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 80% Small, 17% Medium #### What Do G2 Reviewers Say About FirstPromoter? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customer support** from FirstPromoter, highlighting Prince's dedication and timely assistance throughout their issues. - Users appreciate the **ease of use** of FirstPromoter, enjoying its intuitive interface and efficient affiliate management. - Users value the **seamless integrations** FirstPromoter offers, enhancing efficiency and support for managing subscriptions and commissions. - Users value the **automation features** of FirstPromoter, enhancing efficiency in managing subscriptions and commission payouts. - Users commend FirstPromoter for its **exceptional customer support** , significantly enhancing their affiliate marketing experience. ##### Cons - Users often face **integration issues** with FirstPromoter, necessitating expert help for a smoother setup experience. - Users find the **learning curve steep** , often needing expert help for complex setups and integrations with FirstPromoter. - Users are disappointed by the **limited customization** options for rewards views on promoters' pages. - Users find **poor customer support** hinders effective testing of tracking codes, complicating their overall experience. - Users find the **setup difficulty** of FirstPromoter challenging, often needing external assistance for complex integrations. #### What Are Recent G2 Reviews of FirstPromoter? **["Phenomenal Support and Seamless Setup"](https://www.g2.com/survey_responses/firstpromoter-review-13037961)** **Rating:** 5.0/5.0 stars _— Mick W._ [Read full review](https://www.g2.com/survey_responses/firstpromoter-review-13037961) **["Flexible platform with exceptional support"](https://www.g2.com/survey_responses/firstpromoter-review-13099612)** **Rating:** 5.0/5.0 stars _— Vitaly N._ [Read full review](https://www.g2.com/survey_responses/firstpromoter-review-13099612) #### What Are G2 Users Discussing About FirstPromoter? - [What does Firstpromoter do?](https://www.g2.com/discussions/what-does-firstpromoter-do) - [What is iDevAffiliate com?](https://www.g2.com/discussions/what-is-idevaffiliate-com) - [What is First Promoter?](https://www.g2.com/discussions/what-is-first-promoter) ### [Peerbound](https://www.g2.com/products/peerbound/reviews) Peerbound is the AI platform that helps you find and unify customer proof at scale by monitoring your customer data, create compelling stories and reviews in minutes, and deliver relevant proof to enable sales and accelerate revenue. **Average Rating:** 5.0/5.0 **Total Reviews:** 29 #### How Do G2 Users Rate Peerbound? - **Ease of Use:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.8/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind Peerbound? - **Seller:** [Peerbound](https://www.g2.com/sellers/peerbound) - **Year Founded:** 2023 - **HQ Location:** New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53b89b2679279d6dd5b5ae35b773f1f28a48ded702cce02d4e20116784279aa3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpeerbound-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 48% Medium, 45% Large #### What Do G2 Reviewers Say About Peerbound? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **significant time savings** with Peerbound, transforming lengthy tasks into quick, efficient processes. - Users highly value the **responsive customer support** of Peerbound, appreciating quick updates and a true partnership feel. - Users love the **ease of use** of Peerbound, appreciating its intuitive setup and time-saving automation features. - Users highlight the **time-saving features** of Peerbound, drastically improving workflow efficiency in advocacy efforts. - Users love the **efficiency and automation** of Peerbound, drastically improving advocacy efforts and content creation speed. ##### Cons - Users find **limited integration options** challenging, particularly for complex account structures and additional review site connectivity. - Users feel the need for improved **automation and additional features** to enhance workflow efficiency in Peerbound. - Users face **integration issues** with account matching and complex data structures, requiring extra effort for data alignment. - Users find the **limited automation** in Peerbound inefficient, as manual steps slow down important workflows. - Users note a **limited feature set** impacting customer quote approvals and multi-transcript handling, though improvements are anticipated. #### What Are Recent G2 Reviews of Peerbound? **["Revolutionized Our Advocacy Workflow with Lightning-Fast Content Creation"](https://www.g2.com/survey_responses/peerbound-review-12116111)** **Rating:** 5.0/5.0 stars _— Melanie P._ [Read full review](https://www.g2.com/survey_responses/peerbound-review-12116111) **["Game Changer for Customer Advocacy Teams"](https://www.g2.com/survey_responses/peerbound-review-11965920)** **Rating:** 5.0/5.0 stars _— Michelle R._ [Read full review](https://www.g2.com/survey_responses/peerbound-review-11965920) ### [UserEvidence](https://www.g2.com/products/userevidence-userevidence/reviews) UserEvidence is a customer voice platform that automates social proof for GTM teams, generating verified case studies, testimonials, and stats in minutes. Using surveys and third-party reviews, UserEvidence continually captures feedback throughout the customer journey and creates a customer story library that proves the value of your product. Game-changing B2B companies like Pendo, Workato, Gong, Jasper.ai, and Ramp rely on UserEvidence to create authentic customer stories at scale. **Average Rating:** 4.8/5.0 **Total Reviews:** 63 #### How Do G2 Users Rate UserEvidence? - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.5/10 (Category avg: 9.0/10) - **Ease of Setup:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind UserEvidence? - **Seller:** [UserEvidence](https://www.g2.com/sellers/userevidence-3ce4e742-3887-4ec1-888c-25667a0a9306) - **Company Website:** userevidence.com - **Year Founded:** 2020 - **HQ Location:** Jackson Hole, Wyoming - **Twitter:** @GetUserEvidence 63 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f21d749c6dcb87f9e33682d7becc324e4396049a7ca34ad666de1cd5201fbc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuserevidence%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Medium, 21% Large #### What Are Recent G2 Reviews of UserEvidence? **["UserEvidence Streamlines Customer Proof with Beautiful, Brand-Compliant Assets"](https://www.g2.com/survey_responses/userevidence-review-13060654)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/userevidence-review-13060654) **["UserEvidence Turns Customer Feedback into Reusable Sales Assets—Fast"](https://www.g2.com/survey_responses/userevidence-review-13134833)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/userevidence-review-13134833) ### [ReferenceEdge](https://www.g2.com/it/products/referenceedge/reviews) ReferenceEdge è una soluzione di gestione dell'advocacy dei clienti completamente nativa di Salesforce, progettata per aiutare i team B2B a scalare e ottimizzare i loro programmi di advocacy. Centralizza i dati degli avvocati dei clienti e le risorse di advocacy, inclusi case study, video, loghi, testimonianze e contatti di riferimento, all'interno di Salesforce. ReferenceEdge automatizza il processo di gestione delle referenze dei clienti, rendendo facile la ricerca di avvocati, la gestione delle richieste di referenze e il coordinamento delle chiamate, riducendo al contempo il lavoro manuale e i tempi di risposta. La piattaforma aiuta anche i team a reclutare nuovi avvocati, mantenere aggiornate le informazioni, misurare le prestazioni del programma e prevenire l'eccessivo utilizzo degli avvocati. Disponibile su Salesforce AppExchange, ReferenceEdge si integra perfettamente con i flussi di lavoro esistenti di Salesforce. Esplora la nostra scheda su AppExchange per saperne di più e leggere le recensioni dei clienti. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate ReferenceEdge? - **Facilità d'uso:** 8.7/10 (Category avg: 8.9/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.9/10 (Category avg: 9.3/10) - **Facilità di amministrazione:** 8.7/10 (Category avg: 9.0/10) - **Facilità di configurazione:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind ReferenceEdge? - **Venditore:** [Point of Reference](https://www.g2.com/it/sellers/point-of-reference) - **Anno di Fondazione:** 2003 - **Sede centrale:** Denver, CO - **Twitter:** @PtofRef 33 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82a910b09db98325be60e4c78d95f5ba7998f7c0bf3616a77b62a9e1b4e855af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F154636&secure%5Burl_type%5D=linkedin_company_website) 22 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 77% Large, 19% Medium #### What Do G2 Reviewers Say About ReferenceEdge? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano il **supporto clienti eccezionale** di ReferenceEdge, sottolineando i membri del team competenti e reattivi. - Gli utenti trovano l' **facilità d'uso** di ReferenceEdge eccezionale, semplificando i flussi di lavoro direttamente all'interno di Salesforce per vari team. - Gli utenti apprezzano il **supporto eccezionale** di ReferenceEdge, migliorando la loro capacità di gestire i riferimenti in modo efficace ed efficiente. - Gli utenti apprezzano l' **efficienza del tracciamento** di ReferenceEdge, che consente di ottenere informazioni in tempo reale sull'impatto dei contenuti sulle vendite. - Gli utenti apprezzano il **eccellente supporto clienti** di ReferenceEdge, evidenziando in particolare la disponibilità e la conoscenza del loro CSM, Alison. ##### Cons - Gli utenti trovano l' **interfaccia utente scadente** di ReferenceEdge non intuitiva e obsoleta, influenzando la navigazione e l'usabilità. - Gli utenti trovano il **processo di implementazione travolgente** , con sfide nell'automazione e nell'accuratezza dei dati che influenzano l'esperienza complessiva. - Gli utenti segnalano **frequenti bug del software** che richiedono soluzioni alternative, influenzando l'esperienza complessiva dell'utente e l'efficienza del flusso di lavoro. - Gli utenti avvertono di una **confusione dei clienti** a causa della complessità non necessaria derivante dall'attivazione degli attributi di opportunità senza una strategia chiara. - Gli utenti affrontano **problemi di filtraggio** in ReferenceEdge, complicando il tracciamento dei dati e l'intero processo di implementazione. #### What Are Recent G2 Reviews of ReferenceEdge? **["Rivoluzionato la nostra gestione delle referenze con un supporto stellare"](https://www.g2.com/it/survey_responses/referenceedge-review-9576810)** **Rating:** 5.0/5.0 stars _— Utente verificato in Tecnologia dell'informazione e servizi_ [Read full review](https://www.g2.com/it/survey_responses/referenceedge-review-9576810) **["Ottimo strumento per un programma di advocacy e riferimento"](https://www.g2.com/it/survey_responses/referenceedge-review-11077134)** **Rating:** 5.0/5.0 stars _— Alyse C._ [Read full review](https://www.g2.com/it/survey_responses/referenceedge-review-11077134) ### [ReferralCandy](https://www.g2.com/products/referralcandy/reviews) ReferralCandy is the most popular referral software for e-commerce stores. With ReferralCandy, you can automate your referral program, track results, and reduce fraud. You can connect ReferralCandy instantly to popular e-commerce platforms (Shopify, WooCommerce, BigCommerce, Magento). A custom API and advanced integrations are also available. You can also integrate ReferralCandy with other marketing tools such as AdRoll, Klaviyo, Mailchimp, Google Analytics, ReCharge, Fomo, and many others. Grow your sales through word-of-mouth marketing today. **Average Rating:** 4.5/5.0 **Total Reviews:** 110 #### How Do G2 Users Rate ReferralCandy? - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Ease of Admin:** 8.2/10 (Category avg: 9.0/10) - **Ease of Setup:** 7.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind ReferralCandy? - **Seller:** [ReferralCandy](https://www.g2.com/sellers/referralcandy) - **HQ Location:** Central Region, Singapore - **Twitter:** @ReferralCandy 2,628 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=48e235d4b30c5a608695074686370e919a8c2ac58b793a56750cbec060bd34aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F966431%2F&secure%5Burl_type%5D=linkedin_company_website) 38 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Consumer Goods - **Company Size:** 87% Small, 12% Medium #### What Do G2 Reviewers Say About ReferralCandy? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **exceptional customer support** of ReferralCandy, highlighting quick responses and helpful assistance when needed. - Users appreciate the **easy setup** of ReferralCandy, finding it intuitive and seamless for managing referral programs. - Users commend the **automation capabilities** of ReferralCandy, streamlining management and enhancing efficiency in referral tracking. - Users appreciate the **excellent customer support** from ReferralCandy, which enhances their overall experience and confidence. - Users appreciate the **tracking efficiency** of ReferralCandy, as it streamlines referral management and minimizes errors effectively. ##### Cons - Users experience **connection issues** with ReferralCandy, requiring occasional Shopify reloads for functionality to resume. - Users seek greater **customization options** in ReferralCandy to enhance branding and user experience effectively. - Users find the **limited rewards system** frustrating as it prohibits point collection on repeat purchases. - Users find the **setup process difficult** , but once completed, the product works smoothly with assistance. - Users experience **slow performance** with ReferralCandy, often needing to reload Shopify for dropdown buttons to respond. #### What Are Recent G2 Reviews of ReferralCandy? **["Effortless Referral Management with Great Support"](https://www.g2.com/survey_responses/referralcandy-review-12214536)** **Rating:** 5.0/5.0 stars _— Felipe M._ [Read full review](https://www.g2.com/survey_responses/referralcandy-review-12214536) **["ReferralCandy customer service as it should be"](https://www.g2.com/survey_responses/referralcandy-review-11154424)** **Rating:** 5.0/5.0 stars _— Colin M._ [Read full review](https://www.g2.com/survey_responses/referralcandy-review-11154424) #### What Are G2 Users Discussing About ReferralCandy? - [What do you recommend to those considering ReferralCandy for referral marketing?](https://www.g2.com/discussions/what-do-you-recommend-to-those-considering-referralcandy-for-referral-marketing) - [What is the best referral program?](https://www.g2.com/discussions/what-is-the-best-referral-program) - [What does ReferralCandy do?](https://www.g2.com/discussions/what-does-referralcandy-do) - [How do you use ReferralCandy?](https://www.g2.com/discussions/how-do-you-use-referralcandy) - [Is ReferralCandy good?](https://www.g2.com/discussions/is-referralcandy-good) - 2 comments ### [Deeto](https://www.g2.com/products/deeto/reviews) Deeto is the AI-native platform that helps companies continuously capture and activate authentic customer voice, turning everyday input into intelligence and action that drives real business impact. Deeto keeps customer voice fresh and connected, then surfaces the right insight at the right moment to build trust, align teams, and accelerate growth. Headquartered in New York City, Deeto powers fast-growing companies like Atlassian, Dropbox, Bloomreach, and 6Sense with activating customer voices around the world. **Average Rating:** 4.8/5.0 **Total Reviews:** 21 #### How Do G2 Users Rate Deeto? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Ease of Admin:** 9.2/10 (Category avg: 9.0/10) - **Ease of Setup:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Deeto? - **Seller:** [Deeto](https://www.g2.com/sellers/deeto) - **Company Website:** www.deeto.com - **Year Founded:** 2022 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1bf6862b7a2ba5c32f3d16496e5654314e87e16c2ef9e2fdfa0165c590420679&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeetoai&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 48% Medium, 33% Small #### What Do G2 Reviewers Say About Deeto? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Deeto, which simplifies customer story management and advocacy efforts seamlessly. - Users appreciate the **streamlined review management** process in Deeto, enhancing content creation and advocacy efforts effortlessly. - Users appreciate the **content creation capabilities** of Deeto, effectively generating authentic and engaging materials with ease. - Users love Deeto for its **Q&A feature and video recording options** , enhancing reference and advocacy programs effectively. - Users appreciate the **excellent customer support** from Deeto, enjoying prompt responses to inquiries and assistance. ##### Cons - Users face **adoption difficulties** due to unintuitive features and a steep learning curve for new users. - Users feel the **AI-generated stories lack authenticity** and are not suitable for customer-facing purposes. - Users find the **call features cumbersome** , with a non-intuitive interface complicating usability and accessibility. - Users find the **complex interface** of Deeto challenging, making it difficult to locate features and navigate effectively. - Users feel the **AI-generated stories lack authenticity** , preferring genuine customer quotes and interactions instead. #### What Are Recent G2 Reviews of Deeto? **["Drastically Streamlined Reference Capturing with Deeto"](https://www.g2.com/survey_responses/deeto-review-12993582)** **Rating:** 4.5/5.0 stars _— Michelle S._ [Read full review](https://www.g2.com/survey_responses/deeto-review-12993582) **["User-Friendly Deeto + Seamless Salesforce Integration for Reference Calls"](https://www.g2.com/survey_responses/deeto-review-12678485)** **Rating:** 5.0/5.0 stars _— Karilla D._ [Read full review](https://www.g2.com/survey_responses/deeto-review-12678485) - ‹ Prev‹ Prev - 1 - [2](/fr/categories/customer-advocacy?order=g2_score&page=2#product-list) - [3](/fr/categories/customer-advocacy?order=g2_score&page=3#product-list) - [4](/fr/categories/customer-advocacy?order=g2_score&page=4#product-list) - [5](/fr/categories/customer-advocacy?order=g2_score&page=5#product-list) - … - [11](/fr/categories/customer-advocacy?order=g2_score&page=11#product-list) - [12](/fr/categories/customer-advocacy?order=g2_score&page=12#product-list) - [Next ›Next ›](/fr/categories/customer-advocacy?order=g2_score&page=2#product-list) Catégories phares [Logiciel de collaboration de contenu en nuage](https://www.g2.com/fr/categories/cloud-content-collaboration) [Outils d'analyse marketing](https://www.g2.com/fr/categories/marketing-analytics) [Logiciel de suivi des appels sortants](https://www.g2.com/fr/categories/outbound-call-tracking) [Logiciel de renseignement sur les menaces](https://www.g2.com/fr/categories/threat-intelligence) [Logiciel d'échange de données informatisé (EDI)](https://www.g2.com/fr/categories/electronic-data-interchange-edi) Catégories similaires - [Promotion des employés](/fr/categories/employee-advocacy) [Browse Plaidoyer pour les clients Themes](/fr/categories/customer-advocacy/themes) ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A Recherché et rédigé par [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh) Updated June 24, 2026 Le logiciel de défense des clients, parfois appelé logiciel de marketing de défense ou de marketing de recommandation, est utilisé par les entreprises pour permettre à leurs clients de promouvoir leur message, leur contenu ou leurs produits par le bouche-à-oreille. Ces outils sont utilisés pour aider les équipes de marketing, de vente et de succès des entreprises à recueillir des recommandations et des témoignages qui peuvent être utilisés avec des prospects. Les défenseurs des clients sont désireux de partager des preuves anecdotiques de leurs expériences avec les produits et services, et les programmes de logiciels de défense des clients aident à faciliter ce processus de partage. De plus, le logiciel peut être utilisé pour motiver les entreprises à s'engager dans le test de produits, à fournir des retours d'expérience et à partager des nouvelles. Les produits de cette catégorie sont utilisés par des entreprises dans une large gamme d'industries. Le logiciel peut être utilisé pour aider à acquérir de nouveaux clients, développer l'identité de la marque et engager des utilisateurs fidèles. Ces objectifs sont atteints de plusieurs manières. Certains programmes de logiciels de défense de marque utilisent des codes de suivi pour créer des programmes de recommandation de clients qui peuvent être surveillés depuis un tableau de bord. D'autres proposent des plateformes qui simplifient le processus pour les utilisateurs de partager le contenu et les récits marketing d'une entreprise, dans certains cas en les récompensant pour chaque partage. Le logiciel de défense de marque a tendance à se concentrer soit sur la défense des clients, soit sur [la défense des employés](https://www.g2.com/fr/categories/employee-advocacy), bien qu'il existe un certain nombre de produits qui fournissent des plateformes pour engager à la fois les employés et les clients. Pour être inclus dans la catégorie Défense des Clients, un produit doit : - Fournir des fonctionnalités pour créer et gérer des programmes de recommandation afin de trouver et d'attirer les meilleurs défenseurs pour chaque marque - Offrir des outils d'engagement et de communication pour établir un dialogue personnalisé continu avec les défenseurs - Avoir la capacité d'aider les marketeurs à partager des informations, du contenu et des documents avec les défenseurs, qui peuvent être différents à chaque étape de l'engagement - Surveiller les interactions avec les défenseurs et leurs activités pour comprendre comment ils peuvent aider les marketeurs et ce dont ils ont besoin pour s'améliorer Meilleurs outils en un coup d'œil | Product | Idéal pour | User Review | | --- | --- | --- | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Image de l'avatar du produit")](https://www.g2.com/fr/products/birdeye/reviews)[Birdeye](https://www.g2.com/fr/products/birdeye/reviews)[4.7/5(4,203)](https://www.g2.com/fr/products/birdeye/reviews) | Génération automatique d'avis avec plaidoyer multi-sites | "Nous sommes revenus à Birdeye pour une raison" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_65a093b5c31b918028ba6b966e97fb10/okendo.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/okendo/reviews)[Okendo](https://www.g2.com/fr/products/okendo/reviews)[4.7/5(423)](https://www.g2.com/fr/products/okendo/reviews) | Avis natifs Shopify, fidélité et parrainages | "Les intégrations transparentes d'Okendo ont boosté notre fidélité, nos avis et nos recommandations." | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ac65273e87a1d48abe30c5057dfacea/smile-io.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/smile-io/reviews)[Smile.io](https://www.g2.com/fr/products/smile-io/reviews)[4.6/5(454)](https://www.g2.com/fr/products/smile-io/reviews) | Promotion de la fidélité et du parrainage natifs sur Shopify | "Programme de fidélité facile et abordable avec intégration transparente à Shopify" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89aa3fa248b2fd5c38210c0e51730eac/nicejob.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/nicejob/reviews)[NiceJob](https://www.g2.com/fr/products/nicejob/reviews)[4.8/5(419)](https://www.g2.com/fr/products/nicejob/reviews) | Capture automatisée des évaluations post-emploi avec déclencheurs CRM | "Génération d'avis évolutive pour la livraison client d'une agence productisée" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4a0edcb9e0f8ab1ead03907a8c7b07/synup.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/synup/reviews)[Synup](https://www.g2.com/fr/products/synup/reviews)[4.5/5(315)](https://www.g2.com/fr/products/synup/reviews) | Review-to-reputation advocacy with unified local presence | "Automatisation sans effort et support exceptionnel" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24e706c77f8579adda834a42cbd600db/buyapowa.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/buyapowa/reviews)[Buyapowa](https://www.g2.com/fr/products/buyapowa/reviews)[4.5/5(57)](https://www.g2.com/fr/products/buyapowa/reviews) | Automated referral validation and advocate reward fulfillment | "Équipe utile et système de récompense qui allège notre charge de travail" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b04d863662684f874f87be341b22a633/yotpo.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/yotpo/reviews)[Yotpo](https://www.g2.com/fr/products/yotpo/reviews)[4.3/5(265)](https://www.g2.com/fr/products/yotpo/reviews) | Avis natifs Shopify, fidélité et promotion UGC | "Configuration sans effort et engagement client avec Yotpo" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_230ba380231c1d1423cc16d206dde4f9/talkable.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/talkable/reviews)[Talkable](https://www.g2.com/fr/products/talkable/reviews)[4.5/5(59)](https://www.g2.com/fr/products/talkable/reviews) | Managed referral advocacy with fraud-controlled acquisition | "Succès sans effort avec Talkable" | | [![Image de l'avatar du produit](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd757fd4c8b3f5c560b81d1491674fb8/firstpromoter.png "Image de l'avatar du produit")](https://www.g2.com/fr/products/firstpromoter/reviews)[FirstPromoter](https://www.g2.com/fr/products/firstpromoter/reviews)[4.6/5(35)](https://www.g2.com/fr/products/firstpromoter/reviews) | Suivi des parrainages d'affiliation avec paiements de commissions automatisés | "Soutien phénoménal et configuration sans faille" | * * * Show More