# The Top 20 CRM Software

Check out this list of the top CRM Software products based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+CRM+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+CRM+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+CRM+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+CRM+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

Filters

The next elements are filters and will change the displayed results once they are selected.
All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

The Top 20 CRM Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.&title=Highest+Rated+CRM+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+CRM+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+CRM+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+CRM+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Ftab%3Dhighest_rated%0aCompare+the+best+business+software+and+services+based+on+user+ratings+and+social+data.+Reviews+for+CRM%2C+ERP%2C+CAD%2C+PDM%2C+HR%2C+and+Marketing+software.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ

[Collapse AllExpand All](#)

G2 Satisfaction Score
Information

Compare

[Expand/Collapse Agentforce Sales (formerly Salesforce Sales Cloud)](#)

#1

[![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg)](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

[Agentforce Sales (formerly Salesforce Sales Cloud)](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews "Agentforce Sales (formerly Salesforce Sales Cloud)")

99

[Expand/Collapse Agentforce Sales (formerly Salesforce Sales Cloud)](#)

Overall Satisfaction Score

99

Top Industries of Reviewers:

Computer Software

36%

Information Technology and Services

32%

Financial Services

18%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 8.9

8.9

Ease of Setup

Average: 9.2

8.4

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 8.8

8.6

[Expand/Collapse HubSpot Sales Hub](#)

#2

[![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg)](/products/hubspot-sales-hub/reviews)

[HubSpot Sales Hub](/products/hubspot-sales-hub/reviews "HubSpot Sales Hub")

99

[Expand/Collapse HubSpot Sales Hub](#)

Overall Satisfaction Score

99

Top Industries of Reviewers:

Computer Software

38%

Information Technology and Services

28%

Marketing and Advertising

24%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

8.6

Ease of Setup

Average: 9.2

8.5

Quality of Support

Average: 9.3

8.6

Ease of Admin

Average: 8.8

8.6

[Expand/Collapse Pipedrive](#)

#3

[![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg)](/products/pipedrive/reviews)

[Pipedrive](/products/pipedrive/reviews "Pipedrive")

99

[Expand/Collapse Pipedrive](#)

Overall Satisfaction Score

99

Top Industries of Reviewers:

Computer Software

31%

Information Technology and Services

29%

Marketing and Advertising

28%

Financial Services

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 8.9

8.9

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

8.7

Ease of Admin

Average: 8.8

8.9

[Expand/Collapse Close](#)

#4

[![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg)](/products/close/reviews)

[Close](/products/close/reviews "Close")

96

[Expand/Collapse Close](#)

Overall Satisfaction Score

96

Top Industries of Reviewers:

Marketing and Advertising

38%

Computer Software

23%

Real Estate

21%

Financial Services

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.9

9.5

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.4

Ease of Admin

Average: 8.8

9.1

[Expand/Collapse CRMOne](#)

#5

[![CRMOne](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d1468ac83883156804fee560dfbc033/crmone.jpg)](/products/crmone/reviews)

[CRMOne](/products/crmone/reviews "CRMOne")

95

[Expand/Collapse CRMOne](#)

Overall Satisfaction Score

95

Top Industries of Reviewers:

Marketing and Advertising

35%

Financial Services

23%

Computer Software

21%

Computer & Network Security

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 8.9

0.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.3

9.7

Ease of Admin

Average: 8.8

0.0

[Expand/Collapse EngageBay](#)

#6

[![EngageBay](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg)](/products/engagebay/reviews)

[EngageBay](/products/engagebay/reviews "EngageBay")

89

[Expand/Collapse EngageBay](#)

Overall Satisfaction Score

89

Top Industries of Reviewers:

Information Technology and Services

45%

Staffing and Recruiting

25%

Marketing and Advertising

17%

Education Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.2

[Expand/Collapse ActiveCampaign](#)

#7

[![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg)](/products/activecampaign/reviews)

[ActiveCampaign](/products/activecampaign/reviews "ActiveCampaign")

89

[Expand/Collapse ActiveCampaign](#)

Overall Satisfaction Score

89

Top Industries of Reviewers:

Marketing and Advertising

43%

Health, Wellness and Fitness

24%

Professional Training & Coaching

21%

Computer Software

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.2

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 8.9

8.4

Ease of Setup

Average: 9.2

8.0

Quality of Support

Average: 9.3

8.2

Ease of Admin

Average: 8.8

8.2

[Expand/Collapse Bigin by Zoho CRM](#)

#8

[![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg)](/products/bigin-by-zoho-crm/reviews)

[Bigin by Zoho CRM](/products/bigin-by-zoho-crm/reviews "Bigin by Zoho CRM")

86

[Expand/Collapse Bigin by Zoho CRM](#)

Overall Satisfaction Score

86

Top Industries of Reviewers:

Information Technology and Services

34%

Marketing and Advertising

33%

Computer Software

17%

Consulting

16%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

8.7

Ease of Setup

Average: 9.2

8.9

Quality of Support

Average: 9.3

8.8

Ease of Admin

Average: 8.8

8.9

[Expand/Collapse Capsule CRM](#)

#9

[![Capsule CRM](https://images.g2crowd.com/uploads/product/hd_favicon/fa2c7fe04036e31d16639ba367905491/capsule-crm.svg)](/products/capsule-crm/reviews)

[Capsule CRM](/products/capsule-crm/reviews "Capsule CRM")

84

[Expand/Collapse Capsule CRM](#)

Overall Satisfaction Score

84

Top Industries of Reviewers:

Consulting

31%

Marketing and Advertising

26%

Information Technology and Services

26%

Computer Software

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 8.9

9.7

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.6

Ease of Admin

Average: 8.8

9.5

[Expand/Collapse Ricochet360](#)

#10

[![Ricochet360](https://images.g2crowd.com/uploads/product/hd_favicon/14fe14bf8da259e927ba37de83bd1f74/speed-to-contact-llc-ricochet360.svg)](/products/speed-to-contact-llc-ricochet360/reviews)

[Ricochet360](/products/speed-to-contact-llc-ricochet360/reviews "Ricochet360")

83

[Expand/Collapse Ricochet360](#)

Overall Satisfaction Score

83

Top Industries of Reviewers:

Insurance

40%

Telecommunications

30%

Automotive

20%

Business Supplies and Equipment

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

10.0

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

10.0

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

10.0

[Expand/Collapse Less Annoying CRM](#)

#11

[![Less Annoying CRM](https://images.g2crowd.com/uploads/product/hd_favicon/b3f6393b63f82e5e208b792cee45992d/less-annoying-crm.svg)](/products/less-annoying-crm/reviews)

[Less Annoying CRM](/products/less-annoying-crm/reviews "Less Annoying CRM")

82

[Expand/Collapse Less Annoying CRM](#)

Overall Satisfaction Score

82

Top Industries of Reviewers:

Insurance

32%

Financial Services

29%

Marketing and Advertising

20%

Professional Training & Coaching

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.9

9.9

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

9.7

[Expand/Collapse HappSales](#)

#12

[![HappSales](https://images.g2crowd.com/uploads/product/hd_favicon/939001ab317ec7027adf297a7fecc1fc/happsales.svg)](/products/happsales/reviews)

[HappSales](/products/happsales/reviews "HappSales")

82

[Expand/Collapse HappSales](#)

Overall Satisfaction Score

82

Top Industries of Reviewers:

Information Technology and Services

47%

Biotechnology

27%

Accounting

13%

Business Supplies and Equipment

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

9.9

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

10.0

[Expand/Collapse RSoft CRM](#)

#13

[![RSoft CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1bab8f1743c98f34d418b4039428c8a2/rsoft-crm.png)](/products/rsoft-crm/reviews)

[RSoft CRM](/products/rsoft-crm/reviews "RSoft CRM")

81

[Expand/Collapse RSoft CRM](#)

Overall Satisfaction Score

81

Top Industries of Reviewers:

Real Estate

70%

Design

10%

Market Research

10%

Construction

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

9.6

Quality of Support

Average: 9.3

9.8

Ease of Admin

Average: 8.8

9.8

[Expand/Collapse Ohanafy](#)

#14

[![Ohanafy](https://images.g2crowd.com/uploads/product/hd_favicon/e0c0c6dc3c3f49df2a8308cdcd63eb22/ohanafy.svg)](/products/ohanafy/reviews)

[Ohanafy](/products/ohanafy/reviews "Ohanafy")

81

[Expand/Collapse Ohanafy](#)

Overall Satisfaction Score

81

Top Industries of Reviewers:

Food & Beverages

83%

Hospitality

8%

Wholesale

6%

Restaurants

4%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.9

9.9

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

10.0

Ease of Admin

Average: 8.8

9.8

[Expand/Collapse Zoho CRM](#)

#15

[![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg)](/products/zoho-crm/reviews)

[Zoho CRM](/products/zoho-crm/reviews "Zoho CRM")

80

[Expand/Collapse Zoho CRM](#)

Overall Satisfaction Score

80

Top Industries of Reviewers:

Information Technology and Services

42%

Computer Software

25%

Marketing and Advertising

24%

Real Estate

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.9

8.7

Ease of Setup

Average: 9.2

8.7

Quality of Support

Average: 9.3

8.4

Ease of Admin

Average: 8.8

8.6

[Expand/Collapse Salestarget.ai](#)

#16

[![Salestarget.ai](https://images.g2crowd.com/uploads/product/hd_favicon/bde78a64316a4aaf68d61c5c5e63e839/salestarget-ai.svg)](/products/salestarget-ai/reviews)

[Salestarget.ai](/products/salestarget-ai/reviews "Salestarget.ai")

80

[Expand/Collapse Salestarget.ai](#)

Overall Satisfaction Score

80

Top Industries of Reviewers:

Information Technology and Services

73%

Marketing and Advertising

18%

Media Production

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

9.4

Quality of Support

Average: 9.3

9.9

Ease of Admin

Average: 8.8

9.8

[Expand/Collapse Instantly](#)

#17

[![Instantly](https://images.g2crowd.com/uploads/product/hd_favicon/7a665f91b163a7a6a5ebea30fa821f91/instantly.svg)](/products/instantly/reviews)

[Instantly](/products/instantly/reviews "Instantly")

79

[Expand/Collapse Instantly](#)

Overall Satisfaction Score

79

Top Industries of Reviewers:

Marketing and Advertising

65%

Computer Software

15%

Information Technology and Services

11%

Consulting

9%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.3

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.5

[Expand/Collapse Goals.com](#)

#18

[![Goals.com](https://images.g2crowd.com/uploads/product/hd_favicon/1c7ff879cf2758d7f2d6267cbff51ae2/goals-com.svg)](/products/goals-com/reviews)

[Goals.com](/products/goals-com/reviews "Goals.com")

79

[Expand/Collapse Goals.com](#)

Overall Satisfaction Score

79

Top Industries of Reviewers:

Construction

36%

Consumer Services

36%

Leisure, Travel & Tourism

14%

Marketing and Advertising

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 8.9

10.0

Ease of Setup

Average: 9.2

9.2

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

9.6

[Expand/Collapse Mekari Qontak](#)

#19

[![Mekari Qontak](https://images.g2crowd.com/uploads/product/hd_favicon/195c3527f94212eb669b15ffccfe22af/mekari-qontak.svg)](/products/mekari-qontak/reviews)

[Mekari Qontak](/products/mekari-qontak/reviews "Mekari Qontak")

79

[Expand/Collapse Mekari Qontak](#)

Overall Satisfaction Score

79

Top Industries of Reviewers:

Information Technology and Services

65%

Financial Services

12%

Automotive

12%

Retail

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 8.9

9.6

Ease of Setup

Average: 9.2

9.7

Quality of Support

Average: 9.3

9.5

Ease of Admin

Average: 8.8

10.0

[Expand/Collapse monday CRM](#)

#20

[![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png)](/products/monday-crm/reviews)

[monday CRM](/products/monday-crm/reviews "monday CRM")

78

[Expand/Collapse monday CRM](#)

Overall Satisfaction Score

78

Top Industries of Reviewers:

Marketing and Advertising

43%

Information Technology and Services

27%

Construction

16%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.3

8.7

Ease of Doing Business With

Average: 8.9

8.9

Ease of Setup

Average: 9.2

8.8

Quality of Support

Average: 9.3

8.4

Ease of Admin

Average: 8.8

8.9