# Best CRM Software - Page 49

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,093

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,000+ Authentic Reviews
- 1,093+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=1934&focus%5B%5D=3296)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, ActiveCampaign, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close)

**Sponsored**

### Otter PR

Otter PR is a public relations firm that specializes in strategic media placements, reputation management, and enhancing executive visibility. Designed to assist businesses and individuals in effectively communicating their narratives, Otter PR employs a proprietary method known as OTR™ (Outreach, Trends, Relationships) to achieve consistent media results. This approach enables clients to navigate various challenges, from product launches to crisis management, ensuring their stories receive the attention they deserve. Targeting a diverse audience, Otter PR caters to both established brands and emerging entities across various industries. Its clientele includes prominent names such as Hilton, Anheuser-Busch, and Alibaba, as well as notable public figures like Mike Mandell and members of Congress. This broad spectrum of experience allows Otter PR to adapt its strategies to meet the unique needs of different sectors, whether in the corporate world, entertainment, or politics. The firm is particularly beneficial for organizations looking to scale their influence or enhance their public image in competitive markets. Key features of Otter PR include its strategic media placement capabilities, which leverage industry connections to secure valuable coverage in top-tier publications. The firm’s reputation management services help clients maintain a positive public image, addressing any potential issues before they escalate. Additionally, Otter PR focuses on executive visibility, ensuring that leaders are positioned as thought leaders within their fields. This multifaceted approach not only enhances brand recognition but also fosters trust and credibility among target audiences. The proprietary OTR™ method stands out as a differentiator in the public relations landscape. By emphasizing outreach to key media contacts, staying ahead of industry trends, and building strong relationships, Otter PR effectively amplifies its clients' messages. This method allows for tailored strategies that resonate with specific audiences, ultimately leading to greater engagement and impact. With a proven track record of success, Otter PR is well-equipped to help clients navigate the complexities of public relations in today’s fast-paced media environment.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-05T08%3A24%3A42Z&secure%5Bdisplayable_resource_id%5D=786&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1173150&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1173150&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Fpage%3D49%26trk%3Dorganization-update_share-update_update-text&secure%5Btoken%5D=d98f2b241c0265db0e6d7ada02a305141ad87e0be9577c52db9c845087699479&secure%5Burl%5D=https%3A%2F%2Fotterpublicrelations.com%2F&secure%5Burl_type%5D=book_demo)

### [SalesTown CRM](https://www.g2.com/products/ayka-tech-and-systems-pvt-ltd-salestown-crm/reviews)

What Is SalesTown CRM? SalesTown CRM is comprehensive CRM software designed for both small and medium-scale businesses that need a clear roadmap to identify the best sales opportunities. The software helps businesses track and convert prospects into leads and contacts. Apart from that, it also keeps track of daily activities, creates detailed analytics, manages goals and teams, automates workflows, and more. It sends smart alerts with push notification features and captures all leads in a centralized place. In short, SalesTown CRM is one of the best-centralized solutions for all your leads, sales, customers, and support-related issues. It increases the conversion ratio through regular follow-ups and tracking of leads. This platform enables you to manage the entire sales process with ease. Why Choose SalesTown CRM? 1. All-In-One Sales Management Platform: Allows you to manage every facet of your organization from a single platform so you can reduce administrative costs. 2.Unlimited Users & Customizable Pipeline: You can expand your sales team with a customizable pipeline. 3.Centralized Lead Capturing System: Enables you to capture leads quickly from different platforms/sources using a centralized system. 4.Increase Efficiency and Results: With automated reminders, never miss any important follow-up or appointment in life. 5.Goal Setting & Tracker: The goal-setting system helps in establishing goals for team members and tracking progress. 6.Quick filters: Helps make data-driven decisions with smart filters that allow you to analyze the data as per need. 7.Real-Time Insights and Dashboard: Get real-time insights into your sales performance to know if you are on track.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate SalesTown CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SalesTown CRM?

- **Seller:** [Ayka Tech and Systems](https://www.g2.com/sellers/ayka-tech-and-systems)
- **Year Founded:** 2019
- **HQ Location:** N/A
- **Twitter:** @AykaTechSystems  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eea3aa218de05fbc1c6d8d9e7da74e82ad76638b5eddaea74f3d7805fdd66efd&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fayka-tech-and-systems&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of SalesTown CRM?

**["A great platform to analyze your sales team to optimize your business efficiently"](https://www.g2.com/survey_responses/salestown-crm-review-8784690)**

**Rating:** 4.5/5.0 stars

_— sameer k._

[Read full review](https://www.g2.com/survey_responses/salestown-crm-review-8784690)

### [Samdock](https://www.g2.com/products/samdock/reviews)

Samdock is a modern, easy-to-use CRM system for small and medium-sized sales teams. Our solution actively supports the entire process, from prospect acquisition to closing and beyond. With Samdock, customer management, marketing, and sales are digitized and automated in such an intelligent way that companies can work much more efficiently and successfully.

**Average Rating:** 1.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Samdock?

- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.9/10)
- **Workflow Capability:** 3.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 0.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 3.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Samdock?

- **Seller:** [Alexander Woelke](https://www.g2.com/sellers/alexander-woelke)
- **Year Founded:** 2024
- **HQ Location:** Bielefeld, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=271ad536b158672db882e5f57d250b09c1a8d7064cc80c02860957cf925b0961&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsamdock%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Second CRM](https://www.g2.com/products/second-crm/reviews)

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations. Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Second CRM?

- **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Second CRM?

- **Seller:** [Soft Solvers Solutions](https://www.g2.com/sellers/soft-solvers-solutions)
- **Year Founded:** 2010
- **HQ Location:** Cyberjaya, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8081262f5b7a44149319253aa23ab969cf9c543588be88e6cb89c989b520486&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoft-solvers-solutions&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Second CRM SALES](https://www.g2.com/products/second-crm-sales/reviews)

Soft Solvers Solutions is an award-winning SaaS and technology company based in Malaysia that helps businesses grow sales and revenue.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Second CRM SALES?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Second CRM SALES?

- **Seller:** [Soft Solvers Solutions](https://www.g2.com/sellers/soft-solvers-solutions)
- **Year Founded:** 2010
- **HQ Location:** Cyberjaya, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8081262f5b7a44149319253aa23ab969cf9c543588be88e6cb89c989b520486&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoft-solvers-solutions&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Second CRM SALES?

**["Second CRM is free to use and it's very nominal charges"](https://www.g2.com/survey_responses/second-crm-sales-review-8488291)**

**Rating:** 5.0/5.0 stars

_— Shoaib a._

[Read full review](https://www.g2.com/survey_responses/second-crm-sales-review-8488291)

### [SellingLane CRM](https://www.g2.com/products/sellinglane-crm/reviews)

Selling Lane is a comprehensive CRM system that can help businesses of all sizes track leads, manage customer relationships, and close more deals. It also includes features for invoicing, customizable business website, QR Code Business Card, task management, and route planning.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate SellingLane CRM?

- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SellingLane CRM?

- **Seller:** [SellingLane](https://www.g2.com/sellers/sellinglane)
- **Year Founded:** 2018
- **HQ Location:** Buffalo, US
- **Twitter:** @selinglane  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38ee52298675d1f60903daed86a10bd7c15a41233ae603269236c90bdf2846dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsellinglane%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About SellingLane CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of SellingLane CRM, making data access and management effortless.
- Users commend the **excellent filtering features** of SellingLane CRM, making data retrieval convenient and efficient.
- Users commend the **user-friendly filters** of SellingLane CRM, simplifying client data retrieval and enhancing sales efficiency.

##### Cons

- Users find the **calling feature misaligned** , impacting usability and requesting improvements to the UI/UX for better experience.

#### What Are Recent G2 Reviews of SellingLane CRM?

**["SellingLane a CRM with 365 sales features and filters"](https://www.g2.com/survey_responses/sellinglane-crm-review-10395417)**

**Rating:** 4.5/5.0 stars

_— Nihad A._

[Read full review](https://www.g2.com/survey_responses/sellinglane-crm-review-10395417)

### [Sellsation CRM](https://www.g2.com/products/sellsation-crm/reviews)

SELLSATION is the perfect CRM for small and medium sized organizations. It entails all standard CRM features that one might expect from a state of the art CRM software but with clever automated workflows, process designs, security and rights management and most importantly built in marketing automation for direct communication with customers and leads. Purchasing and implementing a CRM system can be a nerve racking process not just for the organization but specially for the decision maker. SELLSATION’s number one corporate value is “People first” and this does not just apply to our own employees but also the customers we work with. We understand the magnitude of the purchasing decision and we believe in partnerships not client relationships. We understand that the best way to grow our business is through happy clients. When you engage with our company you will be working with senior professionals who held previous roles such as varies C-level positions and Head of Sales and Marketing. We can see the decision-making process through your eyes and will help make your buying journey as relevant and easy as possible. To back up this claim, SELLSATION can show a 97% client retention rate since inception which far exceeds the industry average.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Sellsation CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sellsation CRM?

- **Seller:** [Sellsation](https://www.g2.com/sellers/sellsation)
- **Year Founded:** 2016
- **HQ Location:** Linz, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f70cc1d238c7d0ef3e4dd555e1aa0edaa564d2df077521b44ca18e1b54e14589&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsellsation-usa%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Sellsation CRM?

**["Sellsation"](https://www.g2.com/survey_responses/sellsation-crm-review-8191229)**

**Rating:** 4.0/5.0 stars

_— John Mark G._

[Read full review](https://www.g2.com/survey_responses/sellsation-crm-review-8191229)

### [Selltis](https://www.g2.com/products/selltis/reviews)

Selltis develops and provides on-demand customer relationship management (CRM) software for industrial distributors, representatives, and manufacturers. Selltis CRM is a team-selling software solution for industrial sales organizations and their channel partners, providing sales cycle management, including lead tracking, dashboards, to-do lists, customizable alerts, and account profiling.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Selltis?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Selltis?

- **Seller:** [High 5 Software](https://www.g2.com/sellers/high-5-software)
- **HQ Location:** Houston, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=273df12b32835aafd70f8d48a1e0f85fa2dc1bba60e0ae80e7d0e4d4b3f2e5aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fselltis-llc%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Selltis?

**["Outstanding Sales Platform"](https://www.g2.com/survey_responses/selltis-review-6879632)**

**Rating:** 5.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/selltis-review-6879632)

### [Semsto](https://www.g2.com/products/semsto/reviews)

Semsto is an integrated business management platform designed to help organizations manage their employees, customers, projects, finances, operations, and internal processes from one centralized system. It brings together ERP, CRM, HRMS, payroll, attendance, recruitment, task management, finance, reporting, and workforce tracking capabilities, reducing dependency on spreadsheets, disconnected software, manual registers, and scattered communication. The platform is suitable for growing businesses that want better visibility across departments and a structured way to manage daily operations. Semsto can be configured according to the organization’s departments, roles, approval workflows, reporting requirements, and operational processes. Semsto’s HRMS module helps businesses maintain complete employee records, including personal information, employment details, department, designation, branch, salary structure, documents, reporting hierarchy, transfers, promotions, increments, loans, and employment history. Role-based access ensures that employees, managers, HR teams, and administrators can access information according to their responsibilities. The attendance and leave management features help organizations track employee punch-in and punch-out records, working hours, shifts, rosters, holidays, weekly offs, late arrivals, early departures, overtime, absences, and leave balances. Employees can submit leave requests, while managers and HR teams can review, approve, reject, and monitor them through structured workflows. Semsto includes payroll management capabilities that help organizations calculate employee salaries based on attendance, earnings, deductions, allowances, loans, taxes, provident fund components, professional tax, and other configurable salary rules. Businesses can generate salary slips, payroll registers, bank advice reports, statutory reports, and employee-wise or branch-wise payroll summaries. The recruitment module supports the complete hiring process, including job openings, candidate information, applications, interview scheduling, selection stages, communication, and onboarding. This helps HR teams maintain a structured recruitment pipeline and reduce manual follow-ups. Semsto’s CRM functionality enables sales and business development teams to manage leads, prospects, clients, contacts, follow-ups, meetings, communication history, and sales activities. Leads can be assigned to team members, tracked through different stages, and monitored using dashboards and reports. This helps organizations reduce missed follow-ups and maintain better visibility into their sales pipeline. The platform also supports task, project, and activity management. Users can create tasks, assign responsibilities, set priorities and deadlines, update progress, add comments, attach documents, and monitor pending or completed work. Managers can view team workloads, task status, project progress, and delayed activities from a centralized dashboard. Semsto includes employee productivity and work-tracking capabilities for organizations that need visibility into remote or office-based work. Through its desktop application, businesses can track employee login time, working duration, activity, and screenshots according to configured policies. This helps managers review workforce activity while maintaining structured records. The mobile call-log functionality can help sales and support teams maintain records of customer calls. Employees can add call notes, follow-up details, and outcomes after conversations, allowing organizations to maintain a centralized communication history and improve customer follow-up management. The finance and expense management features enable businesses to record income, expenses, transactions, payment information, and financial activities. Organizations can configure approval processes and generate reports for better monitoring of business finances. Semsto provides dashboards and reports for attendance, payroll, employee activity, recruitment, leads, clients, tasks, projects, finance, and other operational areas. Reports can be filtered by date, employee, department, branch, project, status, or other business parameters. This gives management faster access to accurate information and supports better decision-making. The platform includes document management capabilities that allow organizations to store employee documents, client files, project-related information, policies, attachments, and other business records in a structured manner. Notifications and reminders help users stay updated about pending approvals, follow-ups, tasks, meetings, leave requests, and important activities. Semsto can be customized and integrated according to an organization’s specific requirements. Businesses can configure modules, forms, user permissions, workflows, salary components, reports, approval levels, and operational rules based on their internal processes. By connecting HR, payroll, recruitment, sales, projects, finance, employees, and management teams, Semsto helps organizations reduce duplicate data entry, improve communication, increase accountability, automate repetitive work, and gain better control over their business operations. Semsto is suitable for small, medium, and growing enterprises across industries such as manufacturing, textile, construction, real estate, healthcare, logistics, education, retail, professional services, and technology. Its modular and scalable structure allows businesses to start with the required features and expand the platform as their operations grow.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Semsto?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Semsto?

- **Seller:** [Aarvi Technology](https://www.g2.com/sellers/aarvi-technology)
- **Year Founded:** 2015
- **HQ Location:** Surat, IN
- **Twitter:** @aarvitechnology
- **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c78ed570f4845e055297fa49d6ba7524940bbbe0daf7b40ad6d917473328426&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Faarvi-technology-india&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®
- **Ownership:** Privately Held

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Semsto?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **stellar customer support** of Semsto, appreciating their responsiveness and readiness to assist.
- Users find Semsto to be **easy to use** , enhancing their operations with its intuitive tools and features.
- Users find Semsto's **project management tools comprehensive** , greatly simplifying their IT operations and enhancing efficiency.
- Users appreciate the **exceptional value** offered by Semsto, making it easy to access a range of features affordably.

##### Cons

- Users suggest that **limited integrations** hinder Semsto's compatibility with other essential IT tools, reducing overall effectiveness.

#### What Are Recent G2 Reviews of Semsto?

**["The All-in-One Solution for IT Companies"](https://www.g2.com/survey_responses/semsto-review-9054630)**

**Rating:** 5.0/5.0 stars

_— Chirag K._

[Read full review](https://www.g2.com/survey_responses/semsto-review-9054630)

### [SEO CRM](https://www.g2.com/products/seo-crm/reviews)

SEOCRM.com is specially designed for Digital Marketing Agencies. It offers all in one platform where you can manage your seo, ppc, web design and development and other projects, manage sales, customer relationship invoices and billings and overall support.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate SEO CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SEO CRM?

- **Seller:** [Parul Mendar](https://www.g2.com/sellers/parul-mendar)
- **Year Founded:** 2019
- **HQ Location:** Salt Lake City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e3d7202a86f8ce79ea53c8f0ac6375e2ab370c25797468d432d34bdd71f4d78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fseo-crm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of SEO CRM?

**["SEO CRM IS EXCELLENT PRODUCT IN THE MARKET"](https://www.g2.com/survey_responses/seo-crm-review-7939622)**

**Rating:** 4.0/5.0 stars

_— Jaina S._

[Read full review](https://www.g2.com/survey_responses/seo-crm-review-7939622)

### [SeoToaster CRM Ultimate](https://www.g2.com/products/seotoaster-crm-ultimate/reviews)

SeoToaster’s All-in-One Open Source Business Suite is available both On-Premise and in the Cloud, integrating a powerful CMS, Shopping Cart, Blog, POS, ERP, and CRM into a single solution. It comes with a native CRM mobile app and seamlessly connects to SeoSamba's Marketing Operating System (MOS), providing access to social marketing, reputation management, directory listing management, call tracking and VoIP, search ranking insights, and AI-powered SEO execution and reporting tools. All platforms—including mobile apps, SeoToaster Ultimate, and SeoSamba MOS—can be fully white-labeled for service providers.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate SeoToaster CRM Ultimate?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SeoToaster CRM Ultimate?

- **Seller:** [SeoSamba](https://www.g2.com/sellers/seosamba)
- **Year Founded:** 2008
- **HQ Location:** Dover, DE
- **Twitter:** @seobama  
15 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4044c714197e57510762f0b1c49f249ae63800af8e8a975cb1f04e7cebcabc14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F818900&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of SeoToaster CRM Ultimate?

**["Great tool available to track activities...."](https://www.g2.com/survey_responses/seotoaster-crm-ultimate-review-9087400)**

**Rating:** 5.0/5.0 stars

_— Sumit R._

[Read full review](https://www.g2.com/survey_responses/seotoaster-crm-ultimate-review-9087400)

### [ServiceNow Sales CRM](https://www.g2.com/products/servicenow-sales-crm/reviews)

Empower direct sales, partners, and customer self-service with a flexible platform fueled by a powerful product catalog and pricing engine. Accelerate the entire lead-to-cash process with AI-powered workflows that boost rep productivity, increase sales velocity, and improve the customer experience.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ServiceNow Sales CRM?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceNow Sales CRM?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®
- **Ownership:** NYSE:NOW

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of ServiceNow Sales CRM?

**["Sales & Order Management Enhanced Visibility & Automated Workflows"](https://www.g2.com/survey_responses/servicenow-sales-crm-review-12767564)**

**Rating:** 4.5/5.0 stars

_— Verified User in Chemicals_

[Read full review](https://www.g2.com/survey_responses/servicenow-sales-crm-review-12767564)

### [ShareCRM](https://www.g2.com/products/sharecrm/reviews)

ShareCRM is an AI-powered, unified CRM platform built for B2B companies that want to connect sales, service, operations, and partner management on a single system. Trusted by over 6,000 enterprises worldwide, ShareCRM brings together Sales Force Automation, CPQ, Inventory and Order Management, Project Management, Customer Service, Field Operations, and Partner Management in one seamless platform. With a one-cloud architecture, teams can replace multiple disconnected tools with a fully integrated workflow that supports the entire customer lifecycle—from lead generation and quoting to delivery, service, and renewals. ShareCRM’s AI capabilities are embedded across the platform through multiple AI Agents that help automate follow-ups, summarize meetings, generate service records, provide real-time knowledge assistance, and improve decision-making. Sales teams get real-time insights and automated engagement support; service teams benefit from fast ticket resolution and field task automation; and operations teams gain visibility across inventory, orders, projects, and partners—all through a mobile-first experience.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind ShareCRM?

- **Seller:** [ShareCRM](https://www.g2.com/sellers/sharecrm)
- **Year Founded:** 2011
- **HQ Location:** Irvine, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b3c9ab972891174d3c4ad4eb3ea086584ad5521680fbec48174d0fe59f3c9cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsharecrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
54 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium, 100% Small

#### What Are Recent G2 Reviews of ShareCRM?

**["A concise interface enhances sales management efficiency."](https://www.g2.com/survey_responses/sharecrm-review-12963700)**

**Rating:** 4.0/5.0 stars

_— jasmine z._

[Read full review](https://www.g2.com/survey_responses/sharecrm-review-12963700)

### [Shark Byte CRM](https://www.g2.com/products/shark-byte-crm/reviews)

Shark Byte CRM is a customer and sales relationship manager designed for mechanical service, plumbing and, HVAC companies. Shark Byte is a CRM Sales Tracker, with Mobile Building Surveying tools, Estimating, and Proposal Generation.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Shark Byte CRM?

- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Shark Byte CRM?

- **Seller:** [BuildOps](https://www.g2.com/sellers/buildops)
- **Year Founded:** 2018
- **HQ Location:** Santa Monica, CA 90404, US
- **Twitter:** @GoBuildOps  
502 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b14f76e0a1dc2b4a724c5f1631d6b91f88a86c61efc84ab22495ffc614e8606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbuildops%2F&secure%5Burl_type%5D=linkedin_company_website)  
648 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Shark Byte CRM?

**["Crm to manage your sales"](https://www.g2.com/survey_responses/shark-byte-crm-review-8784648)**

**Rating:** 4.0/5.0 stars

_— Anees M._

[Read full review](https://www.g2.com/survey_responses/shark-byte-crm-review-8784648)

### [ShootQ](https://www.g2.com/products/shootq/reviews)

ShootQ is a cloud-based CRM system for creative people including Professional photographers, videographers, wedding industry professionals, and many more creative types. This platform allows you to manage contacts, all of your jobs, send proposals, contracts, track your calendar and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ShootQ?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ShootQ?

- **Seller:** [ShootQ](https://www.g2.com/sellers/shootq)
- **Year Founded:** 2006
- **HQ Location:** Akron , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f44208abf5ec5c6acb48ecded0b89e6fcd9c5ddfd526f67b561a932800a8adb5&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshootq&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of ShootQ?

**["Shoot Q for business management"](https://www.g2.com/survey_responses/shootq-review-3553645)**

**Rating:** 4.5/5.0 stars

_— Jordyn E._

[Read full review](https://www.g2.com/survey_responses/shootq-review-3553645)

#### What Are G2 Users Discussing About ShootQ?

- [What is ShootQ used for?](https://www.g2.com/discussions/what-is-shootq-used-for)

### [SimpleCRM](https://www.g2.com/products/simplecrm/reviews)

SimpleCRM SimpleCRM is a modern, no-frills CRM designed for small to medium-sized businesses and solopreneurs who are tired of bloated, overpriced software. We believe that a CRM should be a simple tool that empowers you, not a complex system that requires a full-time administrator to manage. Our philosophy, "Stupid Simple," guides every design choice, ensuring our platform is so intuitive your team can start using it effectively in seconds, not days. Unlike traditional CRMs that bombard you with an endless list of features you'll never use, SimpleCRM focuses on the core functionalities that drive real value. We strip away the unnecessary complexity and feature bloat that has made most CRMs feel like a chore. Our platform is built around a straightforward set of tools: Contact Management: A clean, organized digital rolodex to keep all your customer and prospect information in one place. Pipeline Tracking: A visual and easy-to-manage sales pipeline to help you track deals and understand your sales process at a glance. Task Management: Stay on top of follow-ups and to-dos without the overwhelm. Email Communication: Send professional, templated, and custom emails directly from the platform. Built-in Analytics: Get pre-configured, actionable reports that show you how your business is growing without any complex setup. Our commitment to simplicity extends to our pricing model. We offer a flat-rate fee for your entire team, regardless of size, with no per-seat fees, no hidden costs, and no upcharges for "premium" features. SimpleCRM is for the business owner who wants a powerful, intuitive tool that supports their sales process, saves them time, and gets out of the way so they can focus on what matters most—building relationships and growing their business.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind SimpleCRM?

- **Seller:** [SimpleCRM](https://www.g2.com/sellers/simplecrm)
- **HQ Location:** N/A
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=578fcef4cf51245c885871e798470755dce0ee878d4432e64796fac3e2f6d0e4&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fin%2Fnickmjain&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About SimpleCRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of SimpleCRM intuitive, making their tasks straightforward and efficient.
- Users find SimpleCRM to be **intuitive and easy to use** , enhancing their overall experience without a learning curve.

##### Cons

- Users miss the **email history tracking** feature in SimpleCRM, which is lacking compared to other CRMs.
- Users miss the **stripped-out features** in SimpleCRM, such as email history tracking from other CRMs.

#### What Are Recent G2 Reviews of SimpleCRM?

**["Simplest CRM I've ever treid"](https://www.g2.com/survey_responses/simplecrm-review-11624523)**

**Rating:** 5.0/5.0 stars

_— Nick J._

[Read full review](https://www.g2.com/survey_responses/simplecrm-review-11624523)

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 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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