# Best CRM Software - Page 29

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,096

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,000+ Authentic Reviews
- 1,096+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=1934&focus%5B%5D=3296)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, ActiveCampaign, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close)

**Sponsored**

### Copper

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-06T13%3A02%3A21Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6027&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Fpage%3D29%26tag%3Dproduct%2Bupdate&secure%5Btoken%5D=c2f0d935963943e6526e0f9d24cbc3a6bfa806e724daf5588b1c9bcd04a944e7&secure%5Burl%5D=https%3A%2F%2Fwww.copper.com%2Fsignup%3Futm_source%3DG2%26utm_medium%3Dreviewwebsites%26utm_campaign%3Dclicks&secure%5Burl_type%5D=free_trial)

### [Digital BSS](https://www.g2.com/products/alepo-digital-bss/reviews)

Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support.

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Digital BSS?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 5.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Digital BSS?

- **Seller:** [Alepo](https://www.g2.com/sellers/alepo)
- **Year Founded:** 2019
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=651d23dc2fc23258f9a6a5a1e6942209801187b849353361bd5e4e63efb1a63c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falepo&secure%5Burl_type%5D=linkedin_company_website)  
156 employees on LinkedIn®
- **Phone:** +1 (512) 879-1030

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Digital BSS?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless integration** capabilities of Digital BSS, enhancing efficiency across various telecom services.
- Users value the **seamless integration** with third-party systems, enhancing their operational efficiency and service management.

#### What Are Recent G2 Reviews of Digital BSS?

**["Comprehensive BSS Suits for Mid size business"](https://www.g2.com/survey_responses/digital-bss-review-10926115)**

**Rating:** 4.0/5.0 stars

_— Ranjit K._

[Read full review](https://www.g2.com/survey_responses/digital-bss-review-10926115)

### [DOCUframe](https://www.g2.com/products/docuframe/reviews)

DOCUframe is the all-round information and communications platform to fulfil all document management- and CRM-needs of your enterprise.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate DOCUframe?

- **Contact & Account Management:** 1.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 3.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind DOCUframe?

- **Seller:** [Gsd Software](https://www.g2.com/sellers/gsd-software)
- **Year Founded:** 1988
- **HQ Location:** Stockheim - Neukenroth, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=18b46ce68ceea2341448f69122e53f2b6df60848bd870feabefbd7462ad47972&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgsdsoftware%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Large

#### What Are Recent G2 Reviews of DOCUframe?

**["My Experience with suing DOCUframe"](https://www.g2.com/survey_responses/docuframe-review-5201234)**

**Rating:** 4.0/5.0 stars

_— Alan B._

[Read full review](https://www.g2.com/survey_responses/docuframe-review-5201234)

#### What Are G2 Users Discussing About DOCUframe?

- [What is DOCUframe used for?](https://www.g2.com/discussions/what-is-docuframe-used-for)

### [E-Commerce CRM Software](https://www.g2.com/products/e-commerce-crm-software/reviews)

Our CRM platform built for e-commerce sellers. From order, return, and warehouse management to payment reconciliation, product database (PIM), customer support, analytics, and ads — all modules come together in one system. With real-time inventory sync, geo-based dashboards, FBA control, and ERP-ready accounting, Ease Commerce has built a repo with over 2K brands, scaling their operations seamlessly. Whether you’re a fast-growing online brand, startup or a multi-channel seller, Ease Commerce centralizes your backend so you can focus on growth, not firefighting. Key Features: Order, Return & Warehouse Management Product Database Management (PIM) with content collaboration Automated Payment Reconciliation & ERP integration Geo-based & advanced operational dashboards Amazon FBA inventory control with low-stock alerts Centralized customer support system (social + marketplace queries) Task management for teams & accountability

**Average Rating:** 3.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate E-Commerce CRM Software?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind E-Commerce CRM Software?

- **Seller:** [Ease Commerce Technologies](https://www.g2.com/sellers/ease-commerce-technologies)
- **Year Founded:** 2022
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f0db49db28bd8ce55d02fda2a6176d0dcb1ac71ea628d7cd03c7ee6e697945b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feasecommercetechnologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About E-Commerce CRM Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **improved inventory management** that enhances stock tracking and coordination for smoother operations.
- Users value the **improved stock management** in E-Commerce CRM Software, enhancing ordering efficiency and clarity in operations.
- Users appreciate the **enhanced tracking capabilities** of the E-Commerce CRM, leading to smoother operations and better decision-making.
- Users notice the **easy tracking** feature enhances coordination and simplifies order management and stock oversight effectively.
- Users benefit from the **improved order management** , resulting in smoother coordination and enhanced stock tracking.

##### Cons

- Users find the **inadequate reporting** challenging, as navigating the numerous screens can be confusing and time-consuming.
- Users find the **complexity** of numerous screens and reports overwhelming, making it difficult to locate essential information.
- Users find the **complex usability** of the CRM software challenging due to numerous screens and difficulty locating information.
- Users find the **difficult learning curve** due to excessive screens and reports, making navigation confusing initially.
- Users find **difficult navigation** due to too many screens and reports, leading to confusion in locating information.

#### What Are Recent G2 Reviews of E-Commerce CRM Software?

**["Effortless Stock Tracking and Streamlined Orders"](https://www.g2.com/survey_responses/e-commerce-crm-software-review-12189171)**

**Rating:** 4.0/5.0 stars

_— Sweena W._

[Read full review](https://www.g2.com/survey_responses/e-commerce-crm-software-review-12189171)

### [EC SCRM](https://www.g2.com/products/ec-scrm/reviews)

EC SCRM is a customer relationship management software that streamlines sales processes using AI and social technologies. It centralizes customer messaging channels, aggregates customer data into detailed profiles, and leverages AI for sales tasks like lead identification and call summaries. Key features include mass personalized marketing messages, data analysis to identify risks, and an AI copilot to boost sales productivity.

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate EC SCRM?

- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind EC SCRM?

- **Seller:** [Easy Connection (HK) Limited](https://www.g2.com/sellers/easy-connection-hk-limited)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Do G2 Reviewers Say About EC SCRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **powerful segmentation and automation** features of EC SCRM, enhancing their efficiency and effectiveness.
- Users value the **powerful automation** features of EC SCRM, especially for effective segmentation and efficiency.
- Users find the **ease of use** of EC SCRM simplifies supplier and risk management, enhancing efficiency through a clean interface.
- Users find the **easy navigation** of EC SCRM simplifies supplier and risk management, enhancing overall efficiency.
- Users appreciate the **easy tracking** of EC SCRM, which simplifies supplier and risk management while enhancing team efficiency.

##### Cons

- Users experience **slow loading** times, particularly when dealing with large data volumes, affecting overall efficiency.
- Users find EC SCRM to be **expensive** , with concerns about mobile lag and interface limitations affecting usability.
- Users note that **feature issues** like system heaviness and limited reporting customization impact their overall experience.
- Users find the **limited customization** in reporting and navigation can hinder efficiency with larger data volumes.
- Users experience **view limitations** with EC SCRM, including issues with pricing, mobile lag, and interface design.

#### What Are Recent G2 Reviews of EC SCRM?

**["Best CRM Tool I have Used"](https://www.g2.com/survey_responses/ec-scrm-review-11791178)**

**Rating:** 4.0/5.0 stars

_— Harikrishna R._

[Read full review](https://www.g2.com/survey_responses/ec-scrm-review-11791178)

### [EmailGreen](https://www.g2.com/products/emailgreen/reviews)

EmailGreen is the perfect simple and easy-to-use solution to help you organize your contacts, keep in touch, and drive bigger results, faster. We provide our users with an all-in-one solution, at an affordable price to help businesses like yours, thrive. EmailGreen is an CRM and email marketing platform designed to help small business streamline their sales and marketing.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### Who Is the Company Behind EmailGreen?

- **Seller:** [GreenRope](https://www.g2.com/sellers/greenrope)
- **Year Founded:** 2008
- **HQ Location:** Solana Beach, CA
- **Twitter:** @GreenRope  
5,179 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8aebcb61e78a65ec237d0ab1bbe336c9b7d01d3ff8e92076f50bf189cc4b687&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2235385%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium, 67% Small

#### What Are Recent G2 Reviews of EmailGreen?

**["A strong alternative to their parent service for smaller businesses."](https://www.g2.com/survey_responses/emailgreen-review-4658793)**

**Rating:** 4.0/5.0 stars

_— Daniel L._

[Read full review](https://www.g2.com/survey_responses/emailgreen-review-4658793)

**["Track Customer Interaction"](https://www.g2.com/survey_responses/emailgreen-review-4175479)**

**Rating:** 5.0/5.0 stars

_— Rasheed P._

[Read full review](https://www.g2.com/survey_responses/emailgreen-review-4175479)

#### What Are G2 Users Discussing About EmailGreen?

- [What is EmailGreen used for?](https://www.g2.com/discussions/what-is-emailgreen-used-for)

### [EPESI CRM](https://www.g2.com/products/epesi-crm/reviews)

Epesi is a reliable groupware, a reflection of company's processes. It allows calendars, tasks, telephones, meetings, contacts and companies database sharing, as well as e-mail clients (additionally designed to be a great e-mail archiving solution). Due to direct information flow, epesi optimises business processes and maximises work efficiency. Epesi BIM (Business Information Manager) distributed as complete, ready to use application with default set of modules giving the end user CRM like functionality. On top of this Epesi BIM starter kit ERP level applications can be easily built with very little effort and at a very low cost compared with commercial packages. It’s stable handling millions of records. You can easily generate reports, monitor work results, handle internal invoicing, expense tracking, timesheet monitoring and many more. With sophisticated permission system and full record audit you will be in control of business critical information. Thanks to its amazing flexibility, modularity and scalability- epesi allows you to develop a system for your specific needs. Epesi also enables rapid prototyping- providing you with RAD (Rapid Application Development) tools. Without any programming skills- just by ”clicking”- you can easily create customized modules. EPESI BIM is a result of many years of experience working with SMB businesses. It is a completely web based application designed for small and medium-sized enterprises trying to optimize business processes, simplify office work and reduce administrative costs. It does not require any client to be installed - any modern browser on any operating system will work - drastically reducing the deployment cost. Our software can make your organization more efficient, better organized and more competitive. We can help you simplify and automate internal procedures with management of important business information. It has a very intuitive, beginner friendly application. Move your business to the cloud with the 30-day trial plan: https://epesi.cloud/cart.php or download ready to run package from https://sourceforge.net/projects/epesi/

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate EPESI CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.2/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind EPESI CRM?

- **Seller:** [Telaxus](https://www.g2.com/sellers/telaxus)
- **Year Founded:** 2006
- **HQ Location:** Philadelphia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8e20cfaaa9d4170aae4fac3d6bb28cc08135d1dca7dc0f227c60518c8f6c4d2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fepesicrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of EPESI CRM?

**["EPESI is a free and powerful CRM solution"](https://www.g2.com/survey_responses/epesi-crm-review-138081)**

**Rating:** 4.5/5.0 stars

_— Verified User in Medical Devices_

[Read full review](https://www.g2.com/survey_responses/epesi-crm-review-138081)

#### What Are G2 Users Discussing About EPESI CRM?

- [What is EPESI used for?](https://www.g2.com/discussions/what-is-epesi-used-for)

### [ETIYA CRM](https://www.g2.com/products/etiya-crm/reviews)

Etiya's CRM is a next-gen product that enables businesses to build and maintain strong customer relationships, fostering loyalty and improving retention, ultimately driving revenue growth. It provides a scalable, AI-powered system to manage campaigns, leads, loyalty programs, and customer information. By leveraging AI and machine learning, Etiya CRM generates actionable insights, recommends services, and identifies cross-sell and up-sell opportunities based on customers' needs and usage patterns. Predictive and prescriptive analytics enhance conversion rates, while dynamic workflows and automation increase sales efficiency and elevate customer experiences across all touchpoints.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate ETIYA CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ETIYA CRM?

- **Seller:** [Etiya](https://www.g2.com/sellers/etiya)
- **Year Founded:** 2004
- **HQ Location:** İstanbul, TR
- **Twitter:** @etiya  
1,183 Twitter followers
- **LinkedIn® Page:** [tr.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=117b9fcb52cd7104292900c4ca1fa3850267ae0ad1a2e13431268f1a71b6ed6f&secure%5Burl%5D=https%3A%2F%2Ftr.linkedin.com%2Fcompany%2Fetiya&secure%5Burl_type%5D=linkedin_company_website)  
1,580 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of ETIYA CRM?

**["An Effective Means of Growing Your Business"](https://www.g2.com/survey_responses/etiya-crm-review-8178193)**

**Rating:** 4.5/5.0 stars

_— Mohammad ramzan a._

[Read full review](https://www.g2.com/survey_responses/etiya-crm-review-8178193)

**["Best CRM Solution for Customer Management"](https://www.g2.com/survey_responses/etiya-crm-review-8165493)**

**Rating:** 5.0/5.0 stars

_— Ashish A._

[Read full review](https://www.g2.com/survey_responses/etiya-crm-review-8165493)

### [eVyoog Enterprise Intelligence Suite Cloud](https://www.g2.com/products/evyoog-enterprise-intelligence-suite-cloud/reviews)

Affordable on-premises and cloud based enterprise productivity applications platform. Enables Customers to Capture, Visualize, Analyze and Realize value through real-time customizable dashboards and off-line reports. Built with Security, Performance, Reliability and Extendibility in mind

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate eVyoog Enterprise Intelligence Suite Cloud?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind eVyoog Enterprise Intelligence Suite Cloud?

- **Seller:** [Vyoog Information](https://www.g2.com/sellers/vyoog-information)
- **Year Founded:** 2011
- **HQ Location:** Coimbatore, IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1435fa474003666483cfd01fd2948649a2fc9b0251fff1c344a8ad7e4fa23bc&secure%5Burl%5D=http%3A%2F%2Flinkedin.com%2Fcompany%2Fvyoog&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of eVyoog Enterprise Intelligence Suite Cloud?

**["Review on Vyoog Information"](https://www.g2.com/survey_responses/evyoog-enterprise-intelligence-suite-cloud-review-8586880)**

**Rating:** 4.5/5.0 stars

_— Kaustav D._

[Read full review](https://www.g2.com/survey_responses/evyoog-enterprise-intelligence-suite-cloud-review-8586880)

**["Useful app but complex in understanding"](https://www.g2.com/survey_responses/evyoog-enterprise-intelligence-suite-cloud-review-8586893)**

**Rating:** 4.5/5.0 stars

_— Shrikar K._

[Read full review](https://www.g2.com/survey_responses/evyoog-enterprise-intelligence-suite-cloud-review-8586893)

### [eXert CRM](https://www.g2.com/products/exert-crm/reviews)

eXert CRM software is designed on the basis of the current lifestyle and trending of the target audience and demographics.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind eXert CRM?

- **Seller:** [eXerterp](https://www.g2.com/sellers/exerterp)
- **Year Founded:** 2010
- **HQ Location:** Hyderabad , IN
- **Twitter:** @eXerterp  
66 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7abb73ae7dd139a2c148ed9159e0e0c72769f6dc1c5c07608583340fd07b0d59&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexerterp&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of eXert CRM?

**["Awesome service and CRM"](https://www.g2.com/survey_responses/exert-crm-review-5445089)**

**Rating:** 5.0/5.0 stars

_— Chris E._

[Read full review](https://www.g2.com/survey_responses/exert-crm-review-5445089)

#### What Are G2 Users Discussing About eXert CRM?

- [What is eXert CRM used for?](https://www.g2.com/discussions/what-is-exert-crm-used-for)

### [Firmao CRM](https://www.g2.com/products/firmao-crm/reviews)

Firmao is a Polish CRM / WMS process automation software available in the cloud. It has been sold in Poland and foreign markets for 13 years. Dedicated to small and medium-sized companies, and thanks to its modular design, it provides a unique ability to quickly and easily adapt to the specific needs of any company. Firmao can be easily integrated with more than 1,000 external IT systems.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Firmao CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Firmao CRM?

- **Seller:** [Firmao](https://www.g2.com/sellers/firmao)
- **HQ Location:** Silicon Valley, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60b67344ffb4c98c808e93586f21e97b0189f41c3c7b439a8b38ede30f918a05&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffirmao-net&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Firmao CRM?

**["Very good CRM"](https://www.g2.com/survey_responses/firmao-crm-review-7862149)**

**Rating:** 5.0/5.0 stars

_— Tomasz M._

[Read full review](https://www.g2.com/survey_responses/firmao-crm-review-7862149)

**["Streamlining Business Operations"](https://www.g2.com/survey_responses/firmao-crm-review-9177365)**

**Rating:** 5.0/5.0 stars

_— Caleb B._

[Read full review](https://www.g2.com/survey_responses/firmao-crm-review-9177365)

### [FtCrm](https://www.g2.com/products/ftcrm/reviews)

FTcrm is a great app to centralize your sales Team, Marketing, and Administration tasks. One of the most important things is your time management and daily work organization. The FTcrm Dashboard helps you take control over your entire day and work.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate FtCrm?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind FtCrm?

- **Seller:** [Fragua Technologies India Pvt Ltd](https://www.g2.com/sellers/fragua-technologies-india-pvt-ltd)
- **HQ Location:** Puzhuthivakkam, India
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of FtCrm?

**["Consolidate tasks and processes of the sales process optimizing time and resources"](https://www.g2.com/survey_responses/ftcrm-review-5014469)**

**Rating:** 4.5/5.0 stars

_— Angelica B._

[Read full review](https://www.g2.com/survey_responses/ftcrm-review-5014469)

**["Everything you need for an effective sales process in one place"](https://www.g2.com/survey_responses/ftcrm-review-5016605)**

**Rating:** 4.0/5.0 stars

_— Nicolas B._

[Read full review](https://www.g2.com/survey_responses/ftcrm-review-5016605)

#### What Are G2 Users Discussing About FtCrm?

- [What is FtCrm used for?](https://www.g2.com/discussions/what-is-ftcrm-used-for)

### [Genero Sales](https://www.g2.com/products/genero-sales/reviews)

Genero Sales supports the entire sales process – from planning to follow-up. The sales system helps the sales reps plan their days and become more relevant when they are in store. At the same time the sales manager and administrators can prepare, support and evaluate the efforts of the sales team.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Genero Sales?

- **Seller:** [Genero Solutions AB](https://www.g2.com/sellers/genero-solutions-ab)
- **Year Founded:** 2001
- **HQ Location:** Kista, SE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12fb52611f600fbf7cbfb2096a06e2be51d8aef293871d02515acf64b953b61e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgenero-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Genero Sales?

**["Impressive CST / KAM response time and user-friendly tool"](https://www.g2.com/survey_responses/genero-sales-review-7372724)**

**Rating:** 5.0/5.0 stars

_— Tobias L._

[Read full review](https://www.g2.com/survey_responses/genero-sales-review-7372724)

**["Had this in five companys and its very good and easy to use"](https://www.g2.com/survey_responses/genero-sales-review-7407860)**

**Rating:** 5.0/5.0 stars

_— Mattias P._

[Read full review](https://www.g2.com/survey_responses/genero-sales-review-7407860)

### [GoCRM](https://www.g2.com/products/gocrm/reviews)

GoCRM is a CRM platform designed and developed entirely in-house as the only CRM to deliver a full-funnel marketing approach. GoCRM combines powerful marketing and sales features into a customizable and fully integrated platform. Our platform is easy to use and affordable for small businesses. This means you get a robust platform that supports scalable business growth, streamlines sales processes, and enhances the overall customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate GoCRM?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind GoCRM?

- **Seller:** [Codesm](https://www.g2.com/sellers/codesm)
- **Year Founded:** 2013
- **HQ Location:** Pharr, US
- **Twitter:** @codesmmarketing  
48 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fd0aa75486d339885a072bc479241eb44edd552ff22c018c643ea5e7f737413&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcodesm%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are Recent G2 Reviews of GoCRM?

**["Reason to Select GOCRM"](https://www.g2.com/survey_responses/gocrm-review-6556021)**

**Rating:** 4.5/5.0 stars

_— Muhammad A._

[Read full review](https://www.g2.com/survey_responses/gocrm-review-6556021)

**["Unprecedented CRM Experience"](https://www.g2.com/survey_responses/gocrm-review-6591497)**

**Rating:** 5.0/5.0 stars

_— Abhijith M._

[Read full review](https://www.g2.com/survey_responses/gocrm-review-6591497)

#### What Are G2 Users Discussing About GoCRM?

- [What is GoCRM used for?](https://www.g2.com/discussions/what-is-gocrm-used-for)

### [Gripp](https://www.g2.com/products/gripp/reviews)

Gripp provides business software for professional services automation. With over 2500 customers, Gripp software is marketleader in the Netherlands among agencies. The software is very complete and has a lot of options to customize the settings in order to make it perfectly fit to existing processes.

**Average Rating:** 3.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Gripp?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Gripp?

- **Seller:** [Gripp B.V.](https://www.g2.com/sellers/gripp-b-v)
- **Year Founded:** 2012
- **HQ Location:** Tilburg, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ec0036597ceee67f80594d855ffc0e0bd13cecc341049a882c82b326a11e8fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgripp-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Gripp?

_AI-generated summary from verified user reviews_

##### Cons

- Users feel that the **overwhelming options** in Gripp can make navigation confusing and lead to frustration.

### [Groundhogg](https://www.g2.com/products/groundhogg/reviews)

Marketing Automation designed for Wordpress Users which offers seamless integrations to over 26 popular Wordpress Plugins such as WooCommerce, Twilio, AWS SES, ThriveCart, Zapier and Gravity to name but a few. Optimize your next actionable insights based on your real time visitors. Own your data and keep everything you need in your Wordpress eco-system!

**Average Rating:** 4.8/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Groundhogg?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Groundhogg?

- **Seller:** [Groundhogg](https://www.g2.com/sellers/groundhogg)
- **Year Founded:** 2018
- **HQ Location:** Niagara Falls, CA
- **Twitter:** @Groundhoggwp  
1,499 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3feb35a9a567caa7c50da786bb27043bdffed053abef2c457c6da7d6938d24a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgroundhogg%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Large

#### What Are Recent G2 Reviews of Groundhogg?

**["The hidden gem that we built our entire business off of!"](https://www.g2.com/survey_responses/groundhogg-review-9481523)**

**Rating:** 5.0/5.0 stars

_— Michael M._

[Read full review](https://www.g2.com/survey_responses/groundhogg-review-9481523)

**["Simplicity and Customizability Shine with Groundhogg"](https://www.g2.com/survey_responses/groundhogg-review-13119555)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/groundhogg-review-13119555)

#### What Are G2 Users Discussing About Groundhogg?

- [What is Groundhogg used for?](https://www.g2.com/discussions/what-is-groundhogg-used-for)

- [‹ Prev‹ Prev](/categories/crm?order=g2_score&page=28&spc-source=blog&wfoid=aba3ad5fb1.1782335618#product-list)
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- [Contract Management](/categories/contract-management)
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 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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