# Best CRM Software - Page 52 ## How Many CRM Software Products Does G2 Track? **Total Products under this Category:** 1,088 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 121,900+ Authentic Reviews - 1,088+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for CRM Software ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=1934&focus%5B%5D=3296&focus%5B%5D=128650) Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, ActiveCampaign, Close, and Bigin by Zoho CRM. Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm) **Sponsored** ### Copper Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-04T09%3A07%3A29Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6027&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Flanguage%3Dspanish%26page%3D52&secure%5Btoken%5D=4ac48c2868d15d52bb1f3926380baf0c1b5b2d2a187057142a288cee0f446cd8&secure%5Burl%5D=https%3A%2F%2Fwww.copper.com%2Fsignup%3Futm_source%3DG2%26utm_medium%3Dreviewwebsites%26utm_campaign%3Dclicks&secure%5Burl_type%5D=free_trial) ### [TEB](https://www.g2.com/products/teb/reviews) Make life simple! The next generation of CRM and business automation is here. TEB is a next-generation CRM and automation system that provides customisable solutions to streamline businesses' end-to-end sales processes. TEB, founded in 2018, has thousands of users across fifteen different industries automating their end-to-end sales processes to scale their business. TEB supercharges businesses with automation and advanced tracking to streamline the following processes: 1. Sales automation - From assigning a lead to following up to close a deal, TEB will automate your end-to-end sales processes. 2. Billing automation - Simplify your complex pricing processes and quote creation with automation and specification/volumetric pricing. 3. Workforce automation - Streamline busy work and stay connected to field-force sales with TEBs advanced workforce automation. 4. Marketing automation - Enhance marketing intelligence by pinpointing valuable lead sources, automating web forms and collecting feedback. TEB will also be customised and tailored to your exact needs, allowing you to create custom pipelines, workflows and TEB modules. TEB is a part of the Ardent Group, which has been providing engineering excellence to our clients since 2001 across the globe. It is our mission to supercharge our clients growth with tailored solutions created to streamline their unique processes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate TEB? - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind TEB? - **Seller:** [TEBillion](https://www.g2.com/sellers/tebillion) - **Year Founded:** 2018 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c446e4c01166d34b86f3b85a67a3a62f20202a77bf3b212352ae3ac45e74c383&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftebillion&secure%5Burl_type%5D=linkedin_company_website) 80 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of TEB? **["Easy to Use and Genuinely Helpful"](https://www.g2.com/survey_responses/teb-review-12978523)** **Rating:** 4.5/5.0 stars _— Tyler K._ [Read full review](https://www.g2.com/survey_responses/teb-review-12978523) ### [Teknovate CRM](https://www.g2.com/products/teknovate-crm-2021-01-27/reviews) Teknovate CRM is the best B2B & B2C Sales and Marketing Software for Indian & International Markets that helps by Synchronizing Customer Communication among Business departments. It acts as a Personal Lead Manager for you. It will Capture your Leads from all Sources, Send Introductory Mail/SMS to the Lead & reminding you of all your activities. You can manage multiple departments within one Organization like Sales, Marketing, Projects & tasks, Service Tickets, and Potentially other teams too. It is one of the best CRM software that enables users to transform their average salesperson into star performers. Teknovate CRM help to sales manager/owner in tracking the performance of the sales team/salesperson cross-selling, upselling, & field salesperson's operations to drive sales & overall company revenue. Teknovate CRM software offers business-exclusive solutions to 1.) Financial Services Providers 2.) Real Estate Business 3.) Traders & Customized Manufacturers 4.) Educational Institution 5.) Startup and Small Business 6.) Consulting Service Providers 7.) Financial & Legal service provider What features does Teknovate CRM offer? 1.) Auto Capture Leads from all the sources 2.) Send Personalized Welcome Email & SMS to New Leads 3.) Auto Assign Leads to salesperson/Team 4.) Monitor Lead Status with Timeline & User Activities 5.) Plan, Assign & Track - Activities like. Call, WhatsApp, Visits, etc. 6.) Lead Scoring & Qualification 7.) Call, Email, & WhatsApp to Clients directly from App 8.) Sales process from quotation to sales to invoice & Payment 9.) Analysis and Live Reports and much more 5 Reasons why Teknovate CRM? 1.) Affordable & Save at least 50% of CRM cost 2.) Simple & Easy to use with all needed CRM Features 3.) Secured, Scalable & World Class Cloud Solution 4.) Best Support & dedicated Customer Success Team 5.) Completely Customizable to Suit your business **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Teknovate CRM? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Teknovate CRM? - **Seller:** [Teknovative Solution](https://www.g2.com/sellers/teknovative-solution) - **Year Founded:** 2017 - **HQ Location:** Rajkot, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ae2b4389c369deed2c0a9e23985117d4a8ebb1e33915ceb07701b93c4cc7bb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteknovative-solution-lean-based-erp-software%2F&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Teknovate CRM? **["Very easy to handled the all work that's why I like to recommend to my friends and business partners"](https://www.g2.com/survey_responses/teknovate-crm-review-4575065)** **Rating:** 4.0/5.0 stars _— Verified User in Real Estate_ [Read full review](https://www.g2.com/survey_responses/teknovate-crm-review-4575065) ### [Teleforce](https://www.g2.com/products/teleforce-teleforce/reviews) About Teleforce Teleforce is a next-generation Communication Platform as a Service (CPaaS) designed to help businesses unify their communication, sales, marketing, and customer engagement into one powerful ecosystem. Built for scalability and AI-driven automation, Teleforce empowers organizations of all sizes to streamline operations, boost conversions, and deliver exceptional customer experiences. At its core, Teleforce provides a fully managed communication suite, including advanced IVR systems, progressive and predictive auto-dialers, outbound IVR campaigns, transactional email services, SMS, and WhatsApp Business API with integrated chat tools. Businesses can integrate directly with popular channels like Facebook Messenger, Google Meet, and more, ensuring every customer touchpoint is connected and trackable. Teleforce’s integrated CRM takes customer management to the next level—covering sales funnels, lead management, quotation and order handling, and payment gateway integration. Leads can be captured from multiple sources such as Facebook, Instagram, IndiaMART, Justdial, MagicBricks, and 99acres via its built-in app store. Intelligent routing features like skill-based allocation, round-robin, and parallel distribution ensure the right lead reaches the right team at the right time. The platform also includes workflow automation tools for building custom playbooks, lead re-engagement strategies, and segmentation based on customer journey data. With advanced reporting—such as lead source analysis, engagement tracking, funnel stage conversion, and voice campaign performance—businesses gain actionable insights to refine their strategies. For marketing teams, Teleforce offers digital asset management, outbound campaign templates, and AI-powered content creation for email, SMS, WhatsApp, and landing pages. Its programmatic advertising suite integrates with over 500 publishers and major ad networks like Google and Facebook, enabling targeted campaigns without the need for multiple third-party stacks. Teleforce’s AI Agent Suite provides intelligent bots for lead qualification, sentiment analysis, ad optimization, and personalized office IVR experiences. Combined with its new virtual mobile number services for Indian businesses, Teleforce becomes a one-stop platform for both inbound and outbound engagement. With its blend of CPaaS, CRM, CDP capabilities, and AI-driven automation, Teleforce isn’t just a communication tool—it’s a complete digitalization platform that helps businesses sell smarter, serve better, and grow faster. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Teleforce? - **Workflow Capability:** 6.7/10 (Category avg: 8.5/10) - **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Teleforce? - **Seller:** [Teleforce](https://www.g2.com/sellers/teleforce) - **Year Founded:** 2020 - **HQ Location:** New Delhi, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dc1d084a0815278adb81a7b5a27f11fd712cf5cbfb5e79f818f8476ec90c638&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteleforce-in&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Teleforce? **["Excellent tool to streamline telesales"](https://www.g2.com/survey_responses/teleforce-review-8761642)** **Rating:** 4.5/5.0 stars _— April N._ [Read full review](https://www.g2.com/survey_responses/teleforce-review-8761642) ### [Telemanager CRM](https://www.g2.com/products/telemanager-crm/reviews) Telemanager CRM is a modern, user-friendly platform designed to revolutionize telemarketing and lead generation campaigns. Built with simplicity, efficiency, and scalability in mind, Telemanager helps businesses streamline their telemarketing process, enhance team productivity, and improve lead quality—all while being cost-effective. With Telemanager CRM, users can effortlessly create and manage telemarketing campaigns tailored to their unique goals (leads or appointments). The platform features automated lead reporting, which eliminates manual tracking and provides real-time insights into performance. An integrated quality approval system ensures that only high-quality leads are passed to the customers (internal or external), boosting conversion rates and optimizing ROI. Telemanager CRM is ideal for telemarketing, Lead gen and appointment setting businesses of all sizes, from startups to larger agencies. Its intuitive interface requires minimal training, making it easy for teams to get started quickly. Key features include: • Campaign Creation: Quickly design, launch, and manage telemarketing campaigns. • Automated Reporting: Access real-time data to track and measure performance. • Quality Approvals: Maintain lead quality with built-in approval processes. • Affordability: Professional-grade tools at a fraction of the cost of traditional CRMs. Telemanager CRM empowers telemarketers to focus on what truly matters—building connections and generating leads. Whether you’re new to telemarketing or a seasoned professional, Telemanager CRM offers the tools you need to achieve your lead generation goals efficiently. Experience the difference with Telemanager CRM. Start your free trial today and see how we can transform your telemarketing efforts. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Telemanager CRM? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Telemanager CRM? - **Seller:** [Jeddio Technologies](https://www.g2.com/sellers/jeddio-technologies-1f3b68c3-e9e5-4772-a2ad-df81fdb9df60) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fa35d6e9c160db95b384e2edcaa6cd3deacd53b01451b1a2c937bb9c18618d98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjeddio-tech&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Telemanager CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **intuitive design** of Telemanager CRM, which streamlines telemarketing and lead generation processes effectively. - Users appreciate the **simplicity of lead management** in Telemanager CRM, finding the system intuitive and effective for campaigns. - Users value the **simplicity** of Telemanager CRM, as it offers an intuitive process for telemarketing and lead generation. #### What Are Recent G2 Reviews of Telemanager CRM? **["Made our Lead Generation processes easy"](https://www.g2.com/survey_responses/telemanager-crm-review-10721679)** **Rating:** 5.0/5.0 stars _— Dean W._ [Read full review](https://www.g2.com/survey_responses/telemanager-crm-review-10721679) ### [The CRM that doesn't STINK](https://www.g2.com/products/the-crm-that-doesn-t-stink/reviews) Stop losing deals and wasting time. Keep every conversation organised, follow up automatically, and turn more prospects into customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate The CRM that doesn't STINK? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind The CRM that doesn't STINK? - **Seller:** [Skunk Global](https://www.g2.com/sellers/skunk-global) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About The CRM that doesn't STINK? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of the CRM, providing just the right functionality without overwhelming complexity. - Users value the **ideal balance of functionality** in the CRM, enhancing their business without causing overwhelm. - Users appreciate the **simplicity** of the CRM, finding it perfectly balanced for their local service businesses. #### What Are Recent G2 Reviews of The CRM that doesn't STINK? **["Legit, Balanced WordPress CRM for Local Service Businesses"](https://www.g2.com/survey_responses/the-crm-that-doesn-t-stink-review-12081891)** **Rating:** 4.5/5.0 stars _— Woody H._ [Read full review](https://www.g2.com/survey_responses/the-crm-that-doesn-t-stink-review-12081891) ### [Topper Technology Ltd.](https://www.g2.com/products/topper-technology-ltd/reviews) TOPPER IS THE IDEAL PLATFORM FOR SMALL TO MEDIUM SIZE BUSINESS **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Topper Technology Ltd.? - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Topper Technology Ltd.? - **Seller:** [Topper Technology Ltd.](https://www.g2.com/sellers/topper-technology-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Topper Technology Ltd.? **["Comprehensive range of IT solutions - All at one place"](https://www.g2.com/survey_responses/topper-technology-ltd-review-7954627)** **Rating:** 5.0/5.0 stars _— Neha F._ [Read full review](https://www.g2.com/survey_responses/topper-technology-ltd-review-7954627) ### [Total Control Pro](https://www.g2.com/products/total-control-pro/reviews) Our customer management system gives our customers the ability to manage all customer information relating to work orders in one place. The basic functionality includes creating customer orders, adding delivery and invoice addresses, customising references and managing the quote-to-sales order to work order process. This also includes full audit trail, one touch reorder and any nonconformance issues. The CMS works hand in hand with Inventory, to also manage customer specific designs, specifications and any additional requirements. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Total Control Pro? - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Total Control Pro? - **Seller:** [Total Control Pro](https://www.g2.com/sellers/total-control-pro) - **Year Founded:** 2013 - **HQ Location:** Northampton, GB - **Twitter:** @TotalControlPro 897 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=37fd79627697f52973669f6b8083d3ed76f7156f6febbde32628c958c120f65e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftotal-control-pro-ltd&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Total Control Pro? **["Very Easy and good to use"](https://www.g2.com/survey_responses/total-control-pro-review-8641038)** **Rating:** 5.0/5.0 stars _— Kulwinder S._ [Read full review](https://www.g2.com/survey_responses/total-control-pro-review-8641038) ### [Total Office Manager](https://www.g2.com/products/total-office-manager/reviews) Total Office Manager by Aptora is an award-winning, industry-leading ERP, FSM, and CRM software for contracting and field service businesses. As a true all-in-one solution, it handles everything from payroll and accounting to dispatching, inventory management, and marketing. No third-party add-ons required. Developed in 2004 by a team of software engineers and industry expert James Leichter (Mr. HVAC), Total Office Manager was built with deep industry knowledge. James has been in the contracting business since 1985, specializing in HVAC, commercial refrigeration, plumbing, and electrical services. Aptora also offers a mobile app, Aptora Mobile II, which seamlessly connects field technicians with the office for real-time data access and communication. Businesses can choose between Hosted, On-Prem, or Hybrid options—whether they want Aptora to host the software, manage it themselves, or use a combination of both. Please visit aptora.com for more information, and to book a free, custom demo with a software expert. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 #### Who Is the Company Behind Total Office Manager? - **Seller:** [Aptora](https://www.g2.com/sellers/aptora) - **Year Founded:** 1995 - **HQ Location:** Lenexa, US - **Twitter:** @aptoracorp 203 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca7d85c5fd6ce8cf787dd34ab6001e9a457710efcfcd1b6f1fd1ab984f7345da&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faptora-corporation&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Large, 33% Medium #### What Do G2 Reviewers Say About Total Office Manager? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **reliable customer database management** in Total Office Manager, enhancing efficiency and ease of use. - Users find the **easy implementation** of Total Office Manager helpful for seamless invoicing and inventory management. - Users find the **easy setup** of Total Office Manager enhances their experience with seamless implementation and functionality. #### What Are Recent G2 Reviews of Total Office Manager? **["Its enhance the business efficiency"](https://www.g2.com/survey_responses/total-office-manager-review-4935817)** **Rating:** 4.0/5.0 stars _— Verified User in Computer Networking_ [Read full review](https://www.g2.com/survey_responses/total-office-manager-review-4935817) **["CRM management and nice Tool on Field Services Management."](https://www.g2.com/survey_responses/total-office-manager-review-9897507)** **Rating:** 4.5/5.0 stars _— Grace S._ [Read full review](https://www.g2.com/survey_responses/total-office-manager-review-9897507) #### What Are G2 Users Discussing About Total Office Manager? - [What is Total Office Manager used for?](https://www.g2.com/discussions/what-is-total-office-manager-used-for) ### [Tower CRM](https://www.g2.com/products/tower-crm/reviews) Tower CRM is a modern customer relationship management (CRM) platform designed for growing teams that need powerful sales and marketing capabilities without the complexity of traditional systems. It brings contacts, companies, deals, activities, marketing tools, and reporting into one fast, intuitive workspace built for how teams actually work day to day. In addition to core sales CRM and pipeline management, Tower includes built-in marketing automation and email marketing tools so teams can manage campaigns, nurture leads, and track engagement without relying on multiple disconnected systems. Users can create targeted lists, segment their data, and run outreach that ties directly into their pipeline and customer records, ensuring sales and marketing stay aligned. Tower combines the flexibility of a spreadsheet with the structure of a true CRM and marketing platform. Teams can easily customize fields, organize customer data, and build views that surface exactly what matters. With centralized data management, list building, and segmentation, teams can maintain clean, usable data that powers both outreach and reporting. Unlike legacy platforms that require heavy setup and ongoing administration, Tower is designed for speed to value. Teams can quickly configure pipelines, workflows, and automations, adopt the system faster, and avoid the complexity that often leads to low usage and poor data quality. Built-in reporting and analytics provide clear visibility into pipeline performance, marketing effectiveness, and team activity. Instead of exporting data or building complex dashboards, teams can easily understand what is happening across their business in real time. Designed by experienced operators, Tower CRM focuses on usability, speed, and practical workflows rather than feature bloat. It reduces unnecessary clicks and friction so teams can spend less time managing tools and more time driving revenue. Tower CRM is especially well suited for small and midsize businesses looking for a combined sales CRM, marketing automation platform, email marketing tool, and customer data system that is easy to adopt, flexible to customize, and scalable as they grow. It is ideal for teams replacing spreadsheets or moving away from complex systems that are difficult to maintain and use consistently. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Tower CRM? - **Seller:** [Tower CRM](https://www.g2.com/sellers/tower-crm) - **Year Founded:** 2026 - **HQ Location:** San Diego, US - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=270afae8aa8c2fd6072073ba8acaad1985ef206e556866d5f0c343e39bba907b&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Ftower-crm%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Tower CRM? **["Effortless to Use, Highly Effective"](https://www.g2.com/survey_responses/tower-crm-review-12583505)** **Rating:** 5.0/5.0 stars _— Michael R._ [Read full review](https://www.g2.com/survey_responses/tower-crm-review-12583505) ### [Tubular CRM](https://www.g2.com/products/tubular-crm/reviews) Tubular is built to streamline your sales. Help you better organise your leads, close your deals quicker and create sales reports in seconds rather than hours. All in one place all at a low price. Automate capture of better leads through your website and sync with 1000’s of apps through Zapier to turn your website into a lead nurture machine. Assign leads internally and ensure leads are responded to and follow up’s are in place to drive higher conversions. Display detailed activity of each deal in your pipeline, use instant filters, charts and graphs to provide a breakdown of your pipeline like no other software. Help your team understand the most profitable regions, sectors and automate workflows when deals are moved through their stages. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Tubular CRM? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Tubular CRM? - **Seller:** [Tubular](https://www.g2.com/sellers/tubular) - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04cb7f18e0403f498ab6e9b2e8b99dc0d760617ee6efc799652e90308b997529&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftubular.io%2F&secure%5Burl_type%5D=linkedin_company_website) #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Tubular CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **clean, minimal design** of Tubular CRM for effortless onboarding and reduced training needs. - Users value the **clean, minimal design** of Tubular CRM, facilitating easy onboarding without extensive training. - Users appreciate the **user-friendly design** of Tubular CRM, facilitating easy onboarding without extensive training. ##### Cons - Users find **reporting minimal** , lacking in detailed sales metrics and custom dashboards for effective analysis. #### What Are Recent G2 Reviews of Tubular CRM? **["User-Friendly Interface"](https://www.g2.com/survey_responses/tubular-crm-review-11274317)** **Rating:** 5.0/5.0 stars _— Mohammed J._ [Read full review](https://www.g2.com/survey_responses/tubular-crm-review-11274317) ### [Turbo Tangerine](https://www.g2.com/products/turbo-tangerine/reviews) Turbo Tangerine is an all-in-one business management platform designed for freelancers, creators, and small businesses who want to simplify how they run and grow their business—without juggling multiple tools. Modern independent professionals often rely on a fragmented stack: one tool for CRM, another for invoicing, several for content creation, SEO, and automation. This fragmentation leads to higher costs, scattered data, and unnecessary complexity. Turbo Tangerine was built to solve that problem. The platform centralizes essential business operations into a single, intuitive workspace. Users can manage contacts and clients, create and send quotes and invoices, track expenses, generate SEO-optimized content, and automate repetitive tasks—all from one dashboard. By combining these core functions, Turbo Tangerine helps users regain clarity, save time, and focus on what truly drives revenue. Turbo Tangerine is designed with flexibility at its core. Instead of rigid plans or bloated feature sets, the platform adapts to different stages of business growth. Early-stage freelancers can start with the essentials, while growing businesses can activate advanced features such as AI-powered content generation, SEO tools, and workflow automation when needed. This modular approach ensures users only pay for what they actually use. AI plays a key role in Turbo Tangerine’s value proposition. The platform integrates AI-driven tools to help users create marketing content, improve search engine visibility, and streamline administrative workflows—without requiring technical expertise. This makes advanced capabilities accessible to non-technical users, solo entrepreneurs, and small teams. Turbo Tangerine is particularly well-suited for freelancers, consultants, creators, and small business owners who want a smarter alternative to managing multiple subscriptions. By reducing tool overload and centralizing data, the platform improves productivity, visibility, and decision-making. In short, Turbo Tangerine is not just another business tool—it’s a unified operating system for modern independent businesses looking to work more efficiently, scale sustainably, and stay focused on growth. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Turbo Tangerine? - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Turbo Tangerine? - **Seller:** [Turbo Tangerine](https://www.g2.com/sellers/turbo-tangerine) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3b8b18e5981444ddca024250ae571117de43eb42a5953754721e81f3f0e0b44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fturbo-tangerine%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Turbo Tangerine? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Turbo Tangerine, enjoying its simple and efficient workflow for all tasks. - Users commend the **efficiency** of Turbo Tangerine, streamlining CRM, sales, missions, and admin into a seamless workflow. - Users value the **organization efficiency** of Turbo Tangerine, streamlining various tasks into a cohesive workflow. #### What Are Recent G2 Reviews of Turbo Tangerine? **["The smartest operating system for freelancers."](https://www.g2.com/survey_responses/turbo-tangerine-review-12281204)** **Rating:** 5.0/5.0 stars _— Maxime T._ [Read full review](https://www.g2.com/survey_responses/turbo-tangerine-review-12281204) ### [Twilead](https://www.g2.com/products/twilead/reviews) Cloud-based platform that helps manage clients, marketing, sales and more. The only all-in-one marketing, sales & CRM platform you'll ever need to grow your automated online business. "100% of our users see a noticeable increase in their conversion rate, save time and resources right within the first month!" Twilead is best for the B2B & B2C Businesses - Entrepreneurs, consultants, course creators, freelancers, agencies & small business owners. **Average Rating:** 1.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Twilead? - **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Twilead? - **Seller:** [Twilead](https://www.g2.com/sellers/twilead) - **HQ Location:** Meylan, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5dbce05e6e8da355c65d2eb4819b34b4f83c7d0be56061e079b923be7630026&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F72129392&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [Unison Ace](https://www.g2.com/products/unison-ace/reviews) Unison Ace is a state-of-the-art AI-powered premium CRM/CXM or CEM platform that, through customer engagements, derives a digitalized and e-interactive customer journey across all touchpoints. Its supremacy empowers businesses to automate their workflows, generate leads, increase customer loyalty, retention, satisfaction, and much more while monitoring from anywhere, anytime globally. Being AI-efficient and equipping the latest technology stack, it surpasses the capabilities of any CRM/CEM platform, making it the platform of choice for any business. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Unison Ace? - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Unison Ace? - **Seller:** [Avanza Solutions](https://www.g2.com/sellers/avanza-solutions) - **Year Founded:** 2000 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1fef324ca5d2a1d3f4a2b8220122a8d34a5452ca0bcc9473e2a8e2c6fb58c387&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favanza-solutions&secure%5Burl_type%5D=linkedin_company_website) 424 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Unison Ace? **["Stellar"](https://www.g2.com/survey_responses/unison-ace-review-9730778)** **Rating:** 5.0/5.0 stars _— Marysa L._ [Read full review](https://www.g2.com/survey_responses/unison-ace-review-9730778) ### [Unnatim Connect](https://www.g2.com/products/unnatim-connect/reviews) Unnatim Connect offers a flexible and scalable business management solution designed to streamline operations, enhance collaboration, and drive productivity. With features spanning HR management, project planning, invoicing, customer support, and more, Unnatim Connect empowers businesses of all sizes to thrive in today's competitive landscape. Its intuitive interface, customizable workflows, and real-time insights make it easy for teams to stay organized, communicate effectively, and make informed decisions. Whether you're a small startup or a large enterprise, Unnatim Connect offers the tools and resources you need to succeed. Experience the difference with Unnatim Connect today. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Unnatim Connect? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Workflow Capability:** 6.7/10 (Category avg: 8.5/10) - **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Unnatim Connect? - **Seller:** [Unnatim](https://www.g2.com/sellers/unnatim) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Do G2 Reviewers Say About Unnatim Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **excellent customer support** of Unnatim Connect, ensuring smooth interactions and a positive experience. - Users love the **intuitive workspace** of Unnatim Connect, simplifying processes and boosting productivity significantly. - Users find the **easy setup** of Unnatim Connect a relief, enabling quick mapping of pipelines in under an hour. - Users value the **easy tracking** features of Unnatim Connect, streamlining their workflow and boosting productivity. - Users commend Unnatim Connect for its **efficiency** , enhancing productivity by streamlining their sales processes into one platform. ##### Cons - Users face **feature issues** with Unnatim Connect, dealing with information overload and a learning curve for advanced functions. - Users experience a **minor learning curve** when navigating Unnatim Connect's advanced features, impacting seamless usage. - Users experience **information overload** with Unnatim Connect, complicating their workflow despite its overall effectiveness in streamlining tasks. ### [Upnify Engage](https://www.g2.com/products/upnify-engage/reviews) Upnify Engage, part of the Upnify Suite, gives you full control and visibility into conversions on your web pages. Aggregate and measure everything with interactive WhatsApp, Telegram and WebChat widgets, with no programming skills or third-party dependency required. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Upnify Engage? - **Workflow Capability:** 5.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 5.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 5.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Upnify Engage? - **Seller:** [UPNIFY](https://www.g2.com/sellers/upnify) - **Year Founded:** 2009 - **HQ Location:** Cancún, MX - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=534250f71d3bdff2f88691d00ff42d41e8cf7dfdc52d76ec18636411046ecbff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupnify%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Upnify Engage? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **extensive integration capabilities** of Upnify Engage, enhancing control and efficiency in their workflow. - Users enjoy the **enhanced organization efficiency** of Upnify Engage by integrating all major apps in one platform. ##### Cons - Users find the **learning curve steep** , making navigation and understanding of Upnify Engage challenging for some individuals. - Users find Upnify Engage to be **not intuitive** , making navigation and understanding the platform challenging without guidance. - [‹ Prev‹ Prev](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=51#product-list) - [1](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score#product-list) - [2](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=2#product-list) - … - [48](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=48#product-list) - [49](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=49#product-list) - [50](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=50#product-list) - [51](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=51#product-list) - 52 - [53](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=53#product-list) - [54](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=54#product-list) - [55](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=55#product-list) - [56](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=56#product-list) - … - [72](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=72#product-list) - [73](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=73#product-list) - [Next ›Next ›](/categories/crm?hubs_content-cta=nav-utility-newsroom&hubs_content=www.hubspot.fr%2Fproducts%2Fcommerce%2Fquotes&hubs_post-cta=footer-partners-program&hubs_post=blog.hubspot.fr%2Fmarketing&order=g2_score&page=53#product-list) Spotlight Categories [Session Replay Software](https://www.g2.com/categories/session-replay) [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) Similar Categories - [Sales Compensation](/categories/sales-compensation) - [AI Sales Assistant](/categories/ai-sales-assistant) - [Auto Dialer](/categories/auto-dialer) - [Contract Analytics](/categories/contract-analytics) - [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm) - [Contract Management](/categories/contract-management) - [Customer Revenue Optimization](/categories/customer-revenue-optimization) - [E-Signature](/categories/e-signature) - [Field Sales](/categories/field-sales) - [Other Sales](/categories/other-sales) - [Partnerships Management](/categories/partnerships-management) - [PreSales](/categories/presales) - [Quote Management](/categories/quote-management) - [Revenue AI Platforms](/categories/revenue-ai-platforms) - [Revenue Operations & Intelligence (RO&I)](/categories/revenue-operations-intelligence-ro-i) [Browse CRM Themes](/categories/crm/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated March 5, 2025 Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships. CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles. [CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals. There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help. The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication. To qualify for inclusion in the CRM category, a product must: - Provide a bounded set of sales-related functions - Provide lead, contact, account, and opportunity management functions - Capture and store sales activities and interactions performed - Consolidate customer history and transactions into a single interface - Track prospects and contacts throughout the sales pipeline - Facilitate communication at all phases of the customer lifecycle - Provide reporting features to track sales performance - Provide workflow automation capabilities to streamline sales processes - Integrate functions into a unifying database and platform Show More