Best CRM Software - Page 11
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
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Featured CRM Software At A Glance
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A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Do you want to be in control of your own business? Are you tired of not having the info when you need it and where you need it? No more lost customers and misunderstandings. Simple CRM Software is her
- Marketing and Advertising
- 81% Small-Business
- 11% Enterprise
1,729 Twitter followers
- Overview
- User Satisfaction
- Seller Details
PlanPlusOnline is a superior productivity CRM suite that offers best in class task management combined with Group Calendaring, Contact Management, Sales Automation, and Customization to rival the best
- 69% Small-Business
- 22% Mid-Market
1,175 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ontraport integrates your marketing, sales and support operations in one unified platform so you can scale, effortlessly. If you’re like most organizations, you have a collection of tech tools that
- CEO
- Owner
- Professional Training & Coaching
- Marketing and Advertising
- 92% Small-Business
- 5% Mid-Market
12,200 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Integrated Software to Run Your Entire Business - CRM, Projects, HR & More.
- 54% Small-Business
- 33% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneHash CRM is an all in business automation tool suitable for all business size, and offers a host of features that can help you increase your business revenue. From lead source mapping to lead nurtu
- Financial Services
- Marketing and Advertising
- 73% Small-Business
- 25% Mid-Market
530 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to th
- Owner
- President
- Financial Services
- Construction
- 66% Small-Business
- 27% Mid-Market
650 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SuiteCRM is the award winning Customer Relationship Management application brought to you by SuiteCRM who are the authors and maintainers. The application is enterprise ready and completely scalable t
- Information Technology and Services
- Computer Software
- 67% Small-Business
- 26% Mid-Market
3,522 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, hi
- Owner
- President
- Marketing and Advertising
- Computer Software
- 80% Small-Business
- 16% Mid-Market
5,226 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo
- Director
- Founder
- Marketing and Advertising
- Information Technology and Services
- 88% Small-Business
- 5% Mid-Market
684 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enable
- 52% Small-Business
- 44% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actua
- Telecommunications
- Insurance
- 77% Small-Business
- 20% Mid-Market
183 Twitter followers
- Overview
- User Satisfaction
- Seller Details
theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more
- 40% Mid-Market
- 40% Small-Business
78 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Lead Management Software, Online Lead Tracking, Email Marketing & SFA CRM.
- 75% Mid-Market
- 25% Small-Business
660 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Swiss software developer BSI provides a holistic, AI-supported platform for the digitalization of customer relationships. For Banking, Insurance, Retail, and Energy & Utilities, the BSI Custom
- 36% Small-Business
- 32% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Clarity CRM's unique blend of simplicity, utility, and flexibility delivers powerful marketing automation, sales automation, customer service tools and much more in an intuitive, completely customizab
- Financial Services
- Marketing and Advertising
- 63% Small-Business
- 25% Mid-Market
382 Twitter followers
