# Best CRM Software - Page 46

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,118

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,200+ Authentic Reviews
- 1,118+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=3296&focus%5B%5D=1934)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, Close, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=close&focus%5B%5D=activecampaign)

**Sponsored**

### Adobe Experience Manager

Adobe Experience Manager (AEM) is an agentic content system built for the agentic era, when brands must be discovered, cited, and trusted across human visitors and AI agents simultaneously. Unlike headless-only content management systems that solve for content availability (storing content and delivering it via API), AEM is architected for brand visibility: ensuring content performs once it reaches every surface, from web and mobile to LLMs and emerging agentic channels. What Adobe Experience Manager Is Experience Manager combines structured content management, digital asset management, agentic workflows, enterprise governance, and edge delivery in a single, natively integrated platform. Most enterprises already use AEM as a headless system of record powering mobile apps, multi-site experiences, and connected channels, while also gaining the presentation, delivery, and optimization layers that headless-only systems require customers to build or buy separately. Agentic CMS: The Foundation for AI Discovery AEM is designed as an agentic content management system. Structured, governed, fast content is what AI systems surface, cite, and trust. AEM's agent capabilities — including the Brand Experience Agent, Brand Governance Agent, and Content Advisor Agent — bring intelligence and automation across the content lifecycle: accelerating creation and migration, enforcing brand and compliance governance, and continuously optimizing experiences for both human and agentic traffic. Key Capabilities Experience Manager Sites: A modern decoupled architecture for creating and delivering personalized web and app experiences at scale, serving both headless (Content Fragments via GraphQL/REST) and full experience delivery needs. Experience Manager Assets:&nbsp;A digital asset management system to govern and activate assets, with native AI trained on a brand's data, voice, and creative DNA across regions and geographies. Experience Manager Forms:&nbsp;End-to-end digital enrollment integrated with back-end systems of record. AEM Sites Optimizer:&nbsp;Continuous optimization of performance, SEO, and discoverability (requires AEM Sites). LLM Optimizer:&nbsp;Purpose-built visibility into agentic traffic using real CDN signals, with brand-aware recommendations to improve how content is surfaced and cited by AI systems. Edge Delivery Services:&nbsp;Sub-second content delivery with personalization applied at the edge, built for agentic workflows where content is assembled and served in milliseconds. Experience Manager Guides&nbsp;and Learning Manager:&nbsp;Scalable component content management for documentation, knowledge, and support content, and an integrated learning management system. Differentiators Content + decisioning in one event loop:&nbsp;AEM integrates with Adobe Journey Optimizer and Real-Time CDP, making content decisions on unified customer profiles that draw on behavioral, transactional, and engagement signals, not on CRM records alone. Generative creation in the workflow:&nbsp;Adobe Firefly and generative content capabilities are embedded inside AEM's authoring environment as native capabilities, not adjacent integrations. Enterprise governance at scale:&nbsp;Multi-site, multi-brand, multi-language support with role-based access control, workflow approvals, and audit trails built in. Proven Results Brands using Adobe's optimization capabilities have seen measurable gains in AI-era visibility, including significant increases in LLM citation rates and AI-referral traffic, alongside improvements in page performance and organic visibility.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-14T05%3A21%3A21Z&secure%5Bdisplayable_resource_id%5D=260&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1288&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1288&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3FfilterTags%3Doil-gas%25252525252Ffrance%26language%3Dpolish%26page%3D46&secure%5Btoken%5D=46bfb3cc6e590c1a73c60e743e1513db08511cae51ac6d22395d9ac6abfa0db1&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fexperience-manager%2Fassets.html%3Fsdid%3DDZTGZL13%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url)

### [OneBill CRM](https://www.g2.com/products/onebill-crm/reviews)

OneBill CRM is a powerful and an integrated CRM platform for recurring revenue businesses with Subscriber Management, Help Desk, Customer Self Service Portal, and Storefront Shopping Cart​ that helps you manage your customers and their interactions through the end-to-end revenue generation experience.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate OneBill CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind OneBill CRM?

- **Seller:** [OneBill Software](https://www.g2.com/sellers/onebill-software)
- **Year Founded:** 2009
- **HQ Location:** Santa Clara, California
- **Twitter:** @onebillsoftware  
1,172 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47df1601d4467631e48b06bc1128f2a934ec3b2d6f53ea91cb640c016593edef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonebill-inc&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of OneBill CRM?

**["Best CRM ever tried"](https://www.g2.com/survey_responses/onebill-crm-review-9199490)**

**Rating:** 5.0/5.0 stars

_— Sankalp K._

[Read full review](https://www.g2.com/survey_responses/onebill-crm-review-9199490)

### [Onesheet CRM](https://www.g2.com/products/onesheet-crm/reviews)

Onesheet CRM is a simple and easy CRM for Google Sheet designed for small business to track sales and leads.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Onesheet CRM?

- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Onesheet CRM?

- **Seller:** [Onesheet CRM](https://www.g2.com/sellers/onesheet-crm)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Onesheet CRM?

**["Onesheet CRM is a free, simple and easy-to-use Customer Relationship Management."](https://www.g2.com/survey_responses/onesheet-crm-review-5470440)**

**Rating:** 5.0/5.0 stars

_— Yatin C._

[Read full review](https://www.g2.com/survey_responses/onesheet-crm-review-5470440)

#### What Are G2 Users Discussing About Onesheet CRM?

- [What is Onesheet CRM used for?](https://www.g2.com/discussions/what-is-onesheet-crm-used-for)

### [Onsite CRM](https://www.g2.com/products/onsite-crm/reviews)

Onsite CRM was founded with unique insight in cutting edge technology and marketing to fill the void in today’s lead management systems. There are many CRM options on the market, however the engineers of Onsite CRM have decades of experience in multiple facets of end to end business solutions. That experience coupled with an exceptional design team allows us to to provide the perfect solution for your business.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Onsite CRM?

- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Onsite CRM?

- **Seller:** [Onsite CRM](https://www.g2.com/sellers/onsite-crm)
- **Year Founded:** 2010
- **HQ Location:** N/A
- **Twitter:** @onsitecrm  
1,260 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02556ce2cc0476a0aac2dd7c3ff2e6689e88299ccf5ce9556a31a4dd285fb624&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7800909%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Onsite CRM?

**["Property Mgmt"](https://www.g2.com/survey_responses/onsite-crm-review-654452)**

**Rating:** 4.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/onsite-crm-review-654452)

#### What Are G2 Users Discussing About Onsite CRM?

- [What is Onsite CRM used for?](https://www.g2.com/discussions/what-is-onsite-crm-used-for)

### [Onstro](https://www.g2.com/products/onstro/reviews)

Onstro is an Enterprise Agility Platform designed to streamline business operations by offering a suite of cloud-based applications that integrate seamlessly with existing systems. It provides out-of-the-box solutions for various business functions, including Sales, Marketing, Customer Service, Human Resources, Facilities, and Operations. With Onstro, businesses can manage resources, schedule tasks, handle customer relationships, and more, all within a unified platform. Key Features and Functionality: - Resource Management: Efficiently manage spaces, equipment, and devices to optimize utilization. - Resource Scheduling & Bookings: Simplify scheduling processes and avoid conflicts with an intuitive booking system. - Customer Relationship Management : Drive sales by converting leads into deals and enhancing customer engagement. - Email Marketing: Elevate marketing efforts with targeted campaigns to reach the right audience. - Helpdesk: Provide exceptional customer support with integrated helpdesk solutions. - Project Management: Organize projects, prioritize tasks, and track progress effectively. - Site Builder: Create and manage websites with ease using the built-in site builder. - Recruitment: Streamline the hiring process with tools for talent recruitment and onboarding. - Digital Signage & IoT: Enhance communication and operations with digital signage and Internet of Things integrations. Primary Value and Solutions: Onstro empowers businesses to optimize processes through its cloud-based SaaS solutions, integrating seamlessly with existing systems. Its custom development framework allows organizations to build tailored SaaS solutions for specific business needs. By unifying essential tools within a single platform, Onstro enhances collaboration, improves efficiency, and supports scalable growth, making it an invaluable asset for modern enterprises seeking agility and innovation.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Onstro?

- **Workflow Capability:** 6.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Onstro?

- **Seller:** [Onstro](https://www.g2.com/sellers/onstro)
- **Year Founded:** 2022
- **HQ Location:** Lisbon, PT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7528fd075da27ce99659d145a39c65399794d91f4a36148fe08615a33b1bf725&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonstro&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Onstro?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy setup** of Onstro, noting a quick process for publishing and getting started.

#### What Are Recent G2 Reviews of Onstro?

**["Best way to publish our crm"](https://www.g2.com/survey_responses/onstro-review-10920764)**

**Rating:** 4.0/5.0 stars

_— Elton S._

[Read full review](https://www.g2.com/survey_responses/onstro-review-10920764)

### [Opera 3 SE](https://www.g2.com/products/opera-3-se/reviews)

An integrated system that combines accounting, payroll, CRM, document management, and supply chain management.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Opera 3 SE?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Opera 3 SE?

- **Seller:** [Pegasus Software](https://www.g2.com/sellers/pegasus-software)
- **HQ Location:** Kettering, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=981e138d84003bfb93a5ab1bd89f03f5583c602ad495615889a92c807aa4b648&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpegasus-software-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About Opera 3 SE?

- [What is Opera 3 used for?](https://www.g2.com/discussions/opera-3-what-is-opera-3-used-for)
- [What is Opera 3 used for?](https://www.g2.com/discussions/what-is-opera-3-used-for)

### [OptiKPI](https://www.g2.com/products/optikpi/reviews)

OptiKPI is the #1 CRM and marketing automation platform for iGaming operators, designed to increase FTD conversion rates, build player loyalty through smart engagement, and maximize revenue. With real-time targeting, automated retention campaigns, and data-driven segmentation, OptiKPI helps casinos, sportsbooks, and gaming platforms drive higher engagement and reduce churn. Easily reactivate dormant players with timely, automated campaigns while keeping VIPs engaged with personalized offers. Our seamless integration requires minimal setup, and our Customer Success team ensures a smooth onboarding process. Trusted by 50+ top gaming brands across Europe, Asia, LATAM, and Africa to boost conversions, retain more players, and maximize revenue.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate OptiKPI?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind OptiKPI?

- **Seller:** [OptiKPI](https://www.g2.com/sellers/optikpi)
- **Year Founded:** 2016
- **HQ Location:** Espoo, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04fe30bd9223881632efdb28c79a7baf0957c9641321b6a67af4d1bae5b5a34a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptikpi%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 200% Large, 100% Small

#### What Do G2 Reviewers Say About OptiKPI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of OptiKPI, making campaign management and customer communication straightforward and efficient.
- Users value the **time efficiency** of OptiKPI, allowing quick decision-making and streamlined campaign management across channels.
- Users value the **real-time insights** of OptiKPI, streamlining campaign management and enabling quick, informed decision-making.
- Users appreciate the **real-time user analytics** of OptiKPI, facilitating timely decisions and enhancing customer communication.
- Users value the **analytics expertise** of OptiKPI, enabling timely audience targeting and informed decision-making.

##### Cons

- Users experience **slow loading** times in the reporting section, which can hinder efficiency, especially with large data sets.
- Users experience **slow loading times** on the dashboard, especially with larger reports, impacting their workflow efficiency.
- Users experience **slow performance** in OptiKPI, especially when loading larger reports, affecting usability and efficiency.
- Users note the **limited customization** options for reports, making it less flexible than desired, especially for beginners.
- Users find the **template issues** with OptiKPI limit customization options and create delays, particularly affecting beginners.

#### What Are Recent G2 Reviews of OptiKPI?

**["Easy and Smart Way to Reach Customers"](https://www.g2.com/survey_responses/optikpi-review-11262605)**

**Rating:** 4.0/5.0 stars

_— sravya m._

[Read full review](https://www.g2.com/survey_responses/optikpi-review-11262605)

### [Optimiser CRM](https://www.g2.com/products/optimiser-crm/reviews)

Optimiser is an all-in-one, highly configurable business ecosystem designed to eliminate the hassle of juggling multiple software tools. By connecting essential operations—including email, chat, calendar, marketing, sales pipelines, and event management—into a single platform, it streamlines relationships, workflows, and commercial activities. Tailored specifically to the unique needs of various industries, Optimiser has successfully transformed operations for SMEs and enterprises across hospitality, membership, non-profit, chambers of commerce, real estate and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Optimiser CRM?

- **Workflow Capability:** 6.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Optimiser CRM?

- **Seller:** [Glotelligence UK](https://www.g2.com/sellers/glotelligence-uk)
- **Year Founded:** 2020
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8068d14da76b8068e15983d829e1ec7c043801e80fdfbe870ada57a68cc6dfb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptimiser-saas%2F&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Optimiser CRM?

**["Optimiser CRM Consumer Satisfaction Review"](https://www.g2.com/survey_responses/optimiser-crm-review-8313787)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/optimiser-crm-review-8313787)

### [Orggen CRM Software](https://www.g2.com/products/orggen-crm-software/reviews)

OrgGen CRM is CRM software with variety of features like Lead Automation, Lead Engagement, Call Tracking, Meeting location, Sales Order, Quotation. We have pan India clients from different industries like manufacturing, technology, insurance, Loan DSA, Finance etc.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Orggen CRM Software?

- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Orggen CRM Software?

- **Seller:** [OrgGen Technologies.](https://www.g2.com/sellers/orggen-technologies)
- **Year Founded:** 2016
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=31967067d6aefd25e94599223f3600fc7a00acee1a9e7528a7d41a0e4e85f6c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forggentech%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Orggen CRM Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **workflow automation** features of Orggen CRM Software, enhancing efficiency and streamlining operations.
- Users appreciate the **easy customization** of Orggen CRM Software, allowing tailored solutions for their specific needs.
- Users value the **easy implementation** of Orggen CRM Software, seamlessly integrating into their existing workflows.
- Users value the **integration capabilities** of Orggen CRM, enhancing sales and marketing efficiency significantly.
- Users appreciate the **effective lead management** features, enhancing their sales processes and tracking capabilities seamlessly.

##### Cons

- Users note the **high complexity** of Orggen CRM, making it challenging for regulated industries with specific needs.
- Users need to consider the **integration issues** with Orggen CRM for regulated industries and complex workflows.
- Users find **limited customization** in Orggen CRM, which may not meet complex needs for high-compliance industries.

#### What Are Recent G2 Reviews of Orggen CRM Software?

**["Feature-Rich CRM That Streamlines Sales and Marketing Efforts"](https://www.g2.com/survey_responses/orggen-crm-software-review-11988454)**

**Rating:** 4.0/5.0 stars

_— Ayush W._

[Read full review](https://www.g2.com/survey_responses/orggen-crm-software-review-11988454)

### [Origami CRM](https://www.g2.com/products/origami-crm/reviews)

Origami CRM is a CRM solution that empowers sales teams to capture, nurture, and close deals. The platform features customizable workflows, AI-driven pipelines, and automated follow-ups that transform sales operations. The system allows users to adapt lead fields, pipeline stages, and workflows to match specific sales processes, enhancing productivity. Origami CRM enables teams to streamline tasks through automation, including lead assignment, follow-up reminders, and AI-powered lead scoring. The omnichannel engagement functionality centralizes all customer communications across email, calls, WhatsApp, and SMS in one place, while automating personalized reminders. Origami CRM provides scalability and security with detailed permissions and comprehensive audit logs. The platform supports everything from single teams to large-scale deployments, adjusting capacity and functionality as needs change.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Origami CRM?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Origami CRM?

- **Seller:** [Origami](https://www.g2.com/sellers/origami)
- **Year Founded:** 2000
- **HQ Location:** Bangalore, Karnataka
- **Twitter:** @origami\_ms  
16 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69ff65e259b3c60dd388f4bca1fbd0082fcb7198355d279c73275e6f4bd940f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F84534%2F&secure%5Burl_type%5D=linkedin_company_website)  
161 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Origami CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy access** of Origami CRM, finding it intuitive and efficient for all skill levels.
- Users appreciate the **intuitive interface** of Origami CRM, enhancing efficiency and accessibility for all team members.
- Users appreciate the **organization efficiency** of Origami CRM, enhancing daily operations and supporting non-tech-savvy team members.
- Users value the **time efficiency** of Origami CRM, streamlining daily operations and enhancing organizational productivity.

##### Cons

- Users face **integration issues** with Origami CRM, hindering efficiency and complicating complex workflows and reporting.
- Users find the **limited advanced features** of Origami CRM hinder their efficiency and require cumbersome workarounds.

#### What Are Recent G2 Reviews of Origami CRM?

**["Practical and flexible CRM with great user experience"](https://www.g2.com/survey_responses/origami-crm-review-11333127)**

**Rating:** 5.0/5.0 stars

_— Idan Levi l._

[Read full review](https://www.g2.com/survey_responses/origami-crm-review-11333127)

### [ParaCloud](https://www.g2.com/products/paracloud/reviews)

ParaCloud CRM provides a comprehensive suite of features designed to streamline your sales processes and boost productivity. Our platform includes robust tools for lead management, opportunity tracking, inventory control, and email integration, covering all your customer relationship management needs. Advanced functionalities such as customizable reporting, workflow automation, and mobile access ensure a seamless and efficient experience throughout your organization.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ParaCloud?

- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ParaCloud?

- **Seller:** [ParaCloud](https://www.g2.com/sellers/paracloud)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ddd96375c3942215332f615ec0c08df802406db58622b7c207e70675969e285&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fparacloud&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of ParaCloud?

**["Paracloud Makes Hosting and Downloading Effortless"](https://www.g2.com/survey_responses/paracloud-review-12738524)**

**Rating:** 5.0/5.0 stars

_— MOKSHA T._

[Read full review](https://www.g2.com/survey_responses/paracloud-review-12738524)

### [Paramantra](https://www.g2.com/products/aldius-consulting-group-paramantra/reviews)

Paramantra builds enterprise software. Founded in 2008, we serve organizations across industry and the public sector whose operations are defined by scale, complexity, and consequential outcomes. Our platform governs mission critical sales, service, marketing, and citizen engagement functions.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Paramantra?

- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Paramantra?

- **Seller:** [Aldius Consulting Group](https://www.g2.com/sellers/aldius-consulting-group)
- **Year Founded:** 2008
- **HQ Location:** Charlestown, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=797e96fca52c8c1fe95de21a1fccc80d9a937ec8b5c05aa97e8f42ca8b6d4455&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faldius-consulting-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Paramantra?

**["Streamlined CRM with Outstanding Support"](https://www.g2.com/survey_responses/paramantra-review-11972154)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/paramantra-review-11972154)

### [Pawa](https://www.g2.com/products/pawa/reviews)

PAWA is a technology solution designed in Quebec that helps propel business growth through data. PAWA is aimed specifically at manufacturers, distributors, agents and retailers. -PAWA Analytics allows you to integrate data and improve sales -PAWA Forecasts to plan, budget and forecast sales and support the S&OP process -PAWA Promotions allows you to optimize promotional investments -PAWA CRM allows you to orchestrate and monitor activities of sale

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Pawa?

- **Workflow Capability:** 6.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 6.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 5.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Pawa?

- **Seller:** [dev-id](https://www.g2.com/sellers/dev-id)
- **Year Founded:** 2001
- **HQ Location:** Montréal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38e8d913819b2ac9f534371a06879bf39f76530dce5bf7a0b61529e344831b46&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdev-id%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Pawa?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Pawa's **ease of use across devices** , making it convenient for mobile and offline work.
- Users love Pawa's **efficiency** in enabling smooth work across devices and offline functionality in remote areas.
- Users appreciate PAWA's **cross-device compatibility** and **offline functionality** , making work seamless on any screen and in low connectivity.
- Users value how Pawa enables **quick actionable insights** , transforming tedious data analysis into efficient planning within a week.
- Users commend Pawa for its **automation capabilities** , enabling quick planning and smart actions from raw data.

##### Cons

- Users find the **migration process time-consuming** , taking up to a week to transfer data from Excel to Pawa.
- Users find the **migration process time-consuming** , with data transfer from Excel to Pawa taking a week.

#### What Are Recent G2 Reviews of Pawa?

**["Raw Data to trustworthy actional able intelligence"](https://www.g2.com/survey_responses/pawa-review-10371530)**

**Rating:** 4.5/5.0 stars

_— Ganesh G._

[Read full review](https://www.g2.com/survey_responses/pawa-review-10371530)

**["Handy application"](https://www.g2.com/survey_responses/pawa-review-10313794)**

**Rating:** 4.0/5.0 stars

_— Monika S._

[Read full review](https://www.g2.com/survey_responses/pawa-review-10313794)

### [Payaca](https://www.g2.com/products/payaca/reviews)

The CRM solution for ambitious field service businesses. Designed to streamline operations, foster customer relationships, and drive growth. Our robust platform is built by experts, continuously improved based on your feedback. Experience the power of simplicity and organised customer management with Payaca.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Payaca?

- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Payaca?

- **Seller:** [Payaca](https://www.g2.com/sellers/payaca)
- **Year Founded:** 2018
- **HQ Location:** Bristol, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7432bf64ec7eea8e9ccb38eb31790efe197321d95947756a2559e5781ad8ccf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpayaca&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Payaca?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** from Payaca, noting easy interactions and great assistance.
- Users find Payaca to be **easy to use** , complemented by excellent support and great interactions.

#### What Are Recent G2 Reviews of Payaca?

**["Positive experience overall"](https://www.g2.com/survey_responses/payaca-review-10834571)**

**Rating:** 4.0/5.0 stars

_— Burhan Baki D._

[Read full review](https://www.g2.com/survey_responses/payaca-review-10834571)

### [PCM Nurture](https://www.g2.com/products/pcm-nurture/reviews)

PCM Nurture is a CRM and marketing automation platform built by PostcardMania for small businesses. It connects to a company's website or other lead-generating systems and automatically follows up with incoming leads through email, SMS, and direct mail, with the goal of moving prospects through the sales pipeline with less manual effort. The platform includes customizable automated email and SMS follow-up sequences, triggered direct mail campaigns tied to specific prospect behaviors, a unified inbox that consolidates messages from email, SMS, Google Business Profile, Facebook, Instagram, and live chat, lead tracking through the sales pipeline, and reputation management tools for generating and managing Google reviews. Businesses can manage the platform themselves or PostcardMania can provide onboarding and customized done-for-you automations, messaging and reporting. PCM Nurture serves businesses across industries such as education, financial services, home services, insurance, real estate, and retail.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PCM Nurture?

- **Seller:** [PostcardMania](https://www.g2.com/sellers/postcardmania)
- **HQ Location:** Clearwater, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a6572a115d6cd094e5bbd75a6ab35a17b1e1f944070ffefe2d39406dc5806a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F93657&secure%5Burl_type%5D=linkedin_company_website)  
295 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of PCM Nurture?

**["Streamlines Lead Nurturing with Multi-Channel Automation"](https://www.g2.com/survey_responses/pcm-nurture-review-13167934)**

**Rating:** 4.5/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/pcm-nurture-review-13167934)

### [PhotoHeart](https://www.g2.com/products/photoheart/reviews)

Software de Gestión para Fotógrafos.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PhotoHeart?

- **Seller:** [JorgeX Technologies](https://www.g2.com/sellers/jorgex-technologies)
- **Year Founded:** 2010
- **HQ Location:** Johannesburg, ZA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb712b6b3a0cb2a7b32d669b4e6db75c1a9df412f95e2877fec6dbd3ab39c4c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fphotoheart%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of PhotoHeart?

**["Perfect Management Software for Photographers."](https://www.g2.com/survey_responses/photoheart-review-12293331)**

**Rating:** 5.0/5.0 stars

_— Jorge H._

[Read full review](https://www.g2.com/survey_responses/photoheart-review-12293331)

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[Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)

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- [Sales Compensation](/categories/sales-compensation)
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- [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm)

- [Contract Management](/categories/contract-management)
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[Browse CRM Themes](/categories/crm/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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