# Best CRM Software - Page 66

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,105

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,200+ Authentic Reviews
- 1,105+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=3296&focus%5B%5D=1934)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, Close, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=close&focus%5B%5D=activecampaign)

**Sponsored**

### Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-11T20%3A38%3A52Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=576&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3Fcoupon_code%3Dcustomerreferral10%26page%3D66%26partner_key%3Dalexandrschennikov8492&secure%5Btoken%5D=01f8fe37970628b240fe4566470a6b52c9de27a98e3126d1fe5f46a772d389d8&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fcrm%2Fsignup.html%3Fplan%3Denterprise&secure%5Burl_type%5D=free_trial)

### [Machinio System](https://www.g2.com/products/machinio-system/reviews)

MachineryHost is a product that solves many needs for sellers in our industry. It’s where Machinio will be investing and growing. Our vision is that MH will be a combination of tech-solutions for different areas of a seller’s business. Currently, MH is an all-in-one solution for: Website hosting Inventory Management CRM NEW: Email Marketing

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Machinio System?

- **Seller:** [Machinio](https://www.g2.com/sellers/machinio)
- **Year Founded:** 2012
- **HQ Location:** Chicago, Illinois, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=355bcb338f5c17c44c044c9874641b2ba9d4539ab4d3e56a74fdea95c9f7e303&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmachinio-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
86 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Machinio System?

**["Single stage for Email advertising as well as computerization"](https://www.g2.com/survey_responses/machinio-system-review-5361220)**

**Rating:** 4.5/5.0 stars

_— Sonam P._

[Read full review](https://www.g2.com/survey_responses/machinio-system-review-5361220)

#### What Are G2 Users Discussing About Machinio System?

- [What is MachineryHost used for?](https://www.g2.com/discussions/what-is-machineryhost-used-for)

### [MaxTrackIt](https://www.g2.com/products/maxtrackit/reviews)

MaxTrackIt solves real business problems for any industry — find leads · train your team · measure performance · run your whole sales cycle — all in one platform. MaxTrackIt is a tracking and monitoring platform designed to help businesses streamline employee development, the sales cycle and workflow tracking in real time. The software offers dashboards, alerts, and reporting tools that give teams visibility into operations and performance. Learn more at https://maxtrackit.com.

#### Who Is the Company Behind MaxTrackIt?

- **Seller:** [MaxTrackIt](https://www.g2.com/sellers/maxtrackit)
- **Year Founded:** 2026
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dcc4b952a4fee7676b6f34c19d1081438bd196891cdf3c3e5578facf0c81d4da&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmaxtrackit%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Meon CRM](https://www.g2.com/products/meon-crm/reviews)

Meon CRM is a modern, user-friendly Customer Relationship Management (CRM) software designed specifically for small to mid-sized businesses that want to streamline their sales, marketing, and customer support processes — all in one place.

#### Who Is the Company Behind Meon CRM?

- **Seller:** [Meon Technologies](https://www.g2.com/sellers/meon-technologies)
- **Year Founded:** 2017
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=edffefc19cedb02c6cbad5b68a21b6cd591981707e98e9b8b174a811ce1337bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeon-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
85 employees on LinkedIn®

### [Message Plane CRM](https://www.g2.com/pt/products/message-plane-crm/reviews)

O Message Plane CRM é a plataforma de gestão de relacionamento com o cliente tudo-em-um, desenvolvida especificamente para corretores de transporte automotivo. Ele combina gestão de leads, chamadas integradas, envio de mensagens de texto e e-mails, gestão de despacho, notificações automáticas para clientes e relatórios em uma única plataforma — eliminando a necessidade de múltiplas ferramentas desconectadas. Com mais de 4.000.000 de comunicações entregues e mais de 5.000 corretores na plataforma, o Message Plane ajuda as corretoras de transporte automotivo a otimizar todo o seu fluxo de trabalho, desde a captura de leads até a entrega de veículos. As principais funcionalidades incluem atribuição automática de leads e acompanhamento de pipeline, chamadas VoIP e SMS integrados com registro completo de comunicações, criação de ordens de despacho e gestão de transportadoras, atualizações automáticas de status do cliente em cada etapa do transporte, integração com quadros de carga e painéis de análise de desempenho. A partir de $59/usuário/mês com uma taxa base de $250/mês, todos os recursos principais estão incluídos sem cobranças por minuto ou por mensagem.

#### Who Is the Company Behind Message Plane CRM?

- **Vendedor:** [Message Plane](https://www.g2.com/pt/sellers/message-plane)
- **Localização da Sede:** N/A
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4259c4cf717af5d5fe14e8b5b7efa43430d9798cc0f8c7bea1c5acb84db08fd6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmessage-plane&secure%5Burl_type%5D=linkedin_company_website)  
2 funcionários no LinkedIn®

### [MirooCRM](https://www.g2.com/products/miroocrm/reviews)

MirooCRM is a customer relationship management platform built specifically for Italian small and medium businesses. It centralizes contacts, leads, sales pipelines, and customer interactions in one easy-to-use interface, helping sales teams stay organized and close more deals. MirooCRM integrates natively with Tapply for digital business card management and contact digitization, automatically syncing new contacts into the CRM. Designed and developed in Italy with full Italian language support, MirooCRM is ideal for SMBs that need a simple, effective CRM without the complexity of enterprise solutions.

#### Who Is the Company Behind MirooCRM?

- **Seller:** [Doozy Service](https://www.g2.com/sellers/doozy-service)
- **Year Founded:** 2013
- **HQ Location:** Selvazzano Dentro, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0441fc8f6a22c53a3ce638bc1740e3e86a7151d3c9e68777066df9703182dbdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdoozyservice&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [mon-crm.fr](https://www.g2.com/products/mon-crm-fr/reviews)

#### Who Is the Company Behind mon-crm.fr?

- **Seller:** [PIFLETTE PROD](https://www.g2.com/sellers/piflette-prod)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Mono Customers](https://www.g2.com/products/mono-mono-customers/reviews)

Mono Email Marketing allows small businesses to deliver targeted campaigns and newsletters to their customers.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Mono Customers?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Mono Customers?

- **Seller:** [Mono](https://www.g2.com/sellers/mono-e1c03655-7944-4f2d-82e7-8888ef58a352)
- **HQ Location:** Copenhagen S, DK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3b420994ca1621bd44cd5e82b3d4a60cc2cbcac0c601978a1f3637c656b2d51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmono-solutions&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Mono Customers?

**["Review of Mono Email Marketing"](https://www.g2.com/survey_responses/mono-customers-review-6825177)**

**Rating:** 4.5/5.0 stars

_— Yesica S._

[Read full review](https://www.g2.com/survey_responses/mono-customers-review-6825177)

### [Navox Network CRM](https://www.g2.com/pt/products/navox-network-crm/reviews)

O Navox Network CRM é desenvolvido pela Navox Labs, uma empresa de software autofinanciada com sede em Toronto, Canadá. Fundada pela pesquisadora independente e engenheira Nahrin Oda, o produto surgiu de uma pesquisa revisada por pares em ciência de redes — especificamente a teoria dos laços fracos de Granovetter de 1973 e um experimento causal de 2022 publicado na Science envolvendo 20 milhões de usuários do LinkedIn. Após lançar um visualizador de rede de código aberto no Product Hunt, mais de 30 recrutadores entraram em contato pedindo uma versão CRM. As principais funcionalidades incluem um gráfico de rede interativo, pontuação de força de laços fundamentada em pesquisa, uma tabela de contatos com filtros e busca, um pipeline Kanban, mensagens de divulgação redigidas por IA, análise de lacunas por setor, lembretes de acompanhamento, notas, tags, backup criptografado e links de compartilhamento criptografados. Os usuários importam conexões via exportação do LinkedIn, CSV, Excel ou entrada manual. Todos os dados de contato são armazenados localmente no navegador do usuário usando IndexedDB — sem contas, sem armazenamento no lado do servidor, sem coleta de dados. O Navox Network CRM resolve um problema comum para recrutadores, fundadores e profissionais orientados por relacionamentos: as pessoas mais valiosas em sua rede são aquelas que eles negligenciam. Ao pontuar contatos pela força dos laços, o produto destaca laços fracos negligenciados que a pesquisa mostra serem os mais propensos a levar a uma contratação, introdução ou oportunidade — substituindo a combinação do LinkedIn Sales Navigator e planilhas na qual a maioria dos profissionais confia hoje.

#### Who Is the Company Behind Navox Network CRM?

- **Vendedor:** [Navox Labs](https://www.g2.com/pt/sellers/navox-labs)
- **Ano de Fundação:** 2025
- **Localização da Sede:** N/A
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=87a9d6154d13f220b7f7f7f918acf1c5bd9c9e649fa606504e0c1eeb373587c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnavox-labs&secure%5Burl_type%5D=linkedin_company_website)  
1 funcionários no LinkedIn®

### [next4biz CRM](https://www.g2.com/pt/products/next4biz-crm/reviews)

Next4biz CRM é uma CRM de nova geração com análise de comportamento digital, automação de marketing e vendas, e recursos de gestão de serviço ao cliente de ponta a ponta impulsionados por IA. Recursos de marketing e vendas: - Integração com sistemas legados com deduplicação de dados - Monitoramento da pegada digital do cliente - Segmentação dinâmica, gestão de KPI e scorecard - Automação de marketing e vendas baseada em regras - Gestão de oportunidades e tarefas Recursos de gestão de serviço ao cliente: - Comunicação omnicanal - Categorização de reclamações impulsionada por IA - Design de interface de usuário e script de agente para categorias - Gestão de reclamações de ponta a ponta com fluxos de trabalho - Base de conhecimento e autoatendimento Next4biz CRM é uma solução sem código que traz menos dependência de TI e mais agilidade para equipes de vendas e serviço. Next4biz CRM pode ser integrado de forma bidirecional com outros sistemas. Next4biz CRM está em conformidade com GDPR, CCPA, KVKK.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate next4biz CRM?

- **the product tem sido um bom parceiro comercial?:** 1.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind next4biz CRM?

- **Vendedor:** [Next4biz](https://www.g2.com/pt/sellers/next4biz)
- **Ano de Fundação:** 2006
- **Localização da Sede:** İstanbul, Kadıköy
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d56721ada226aafb777ac29a531b5b2a08e14f1121e8a2cd8ef01d602f41874&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnext4biz%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About next4biz CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do next4biz CRM, achando-o descomplicado em comparação com outras opções complexas.
- Os usuários acham o **design intuitivo** do next4biz CRM revigorante, pois simplifica sua experiência em comparação com outras opções.
- Os usuários apreciam a **simplicidade** do next4biz CRM, achando-o fácil de usar em comparação com opções mais complexas.
- Os usuários apreciam a **simplicidade** do next4biz CRM, achando-o fácil de usar em comparação com outros sistemas complexos.
- Os usuários apreciam o **design amigável** do next4biz CRM, achando-o fácil de navegar em comparação com outros sistemas.

##### Cons

- Os usuários estão frustrados com o **pobre suporte ao cliente** , com os representantes de chat incapazes de responder adequadamente às perguntas.
- Os usuários expressam frustração com o **suporte fraco** no next4biz CRM, faltando assistência responsiva para suas consultas.
- Os usuários se sentem frustrados pela **falta de suporte de chat responsivo** , deixando perguntas sem resposta em momentos críticos.

#### What Are Recent G2 Reviews of next4biz CRM?

**["Um sistema de software onde eu possa gerenciar eficientemente minhas atividades de vendas e gestão de produtos."](https://www.g2.com/pt/survey_responses/next4biz-crm-review-9457530)**

**Rating:** 4.0/5.0 stars

_— Elçin B._

[Read full review](https://www.g2.com/pt/survey_responses/next4biz-crm-review-9457530)

### [Nextservice AI](https://www.g2.com/products/nextservice-ai/reviews)

NextService AI offers the following key tools: AI Automation: Automates booking, scheduling, invoicing, and customer inquiries. User-Friendly Interface: An intuitive design for easy navigation. Comprehensive Task Management: Manage projects and communication in one place. Omnichannel Helpdesk: Centralizes customer support across multiple channels. Intelligent Insights and Analytics: Provides actionable insights and monitors KPIs. Appointment Scheduling: Simplifies managing appointments through natural language processing. Customer-Centric Features: Enhances relationship management by remembering important customer details.

#### Who Is the Company Behind Nextservice AI?

- **Seller:** [Nextservice AI](https://www.g2.com/sellers/nextservice-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4039ce3fbf377b3c29a6d79a29c709170513516fcb9462de9b5a37b7323c61e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextservice-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Nexxou CRM](https://www.g2.com/products/nexxou-crm/reviews)

CRM com IA e WhatsApp nativo para PMEs brasileiras. SDR Bot qualifica leads 24h, automação de follow-up elimina leads esquecidos e funil Kanban com visibilidade total do pipeline. Resultado médio em 90 dias: +72% conversão lead→proposta, -38% ciclo de vendas.

#### Who Is the Company Behind Nexxou CRM?

- **Seller:** [Nexxou](https://www.g2.com/sellers/nexxou)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7add4a8c530bd2eb995c58927a553553e374ea1ea7f7cc8d50c738004880430d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexxou%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Nubot](https://www.g2.com/pt/products/nubot/reviews)

Nubot é uma plataforma de Gestão de Relacionamento com o Cliente (CRM) movida por IA, projetada para automatizar e aprimorar interações com clientes em vários canais de mensagens, incluindo WhatsApp, Facebook, Instagram e TikTok. Ao integrar inteligência artificial, o Nubot permite que as empresas respondam a consultas de clientes, agendem compromissos e enviem lembretes automaticamente, garantindo engajamento 24/7 sem intervenção manual. Essa automação simplifica os processos de comunicação, permitindo que as empresas se concentrem em operações principais enquanto mantêm um serviço ao cliente consistente e personalizado. Principais Recursos e Funcionalidades: - Integração Multicanal: Conecta-se perfeitamente com WhatsApp, Facebook, Instagram e TikTok, centralizando interações com clientes em uma única plataforma. - Agentes Movidos por IA: Implanta agentes inteligentes capazes de lidar com consultas de clientes, agendamentos e acompanhamentos de forma autônoma, proporcionando respostas imediatas e engajamento personalizado. - Agendamento e Lembretes Automatizados: Gerencia reservas de compromissos e envia lembretes oportunos aos clientes, reduzindo ausências e aumentando a satisfação do cliente. - Automação de Vendas e Marketing: Facilita a criação de campanhas de marketing personalizadas e funis de vendas, automatizando processos de geração e nutrição de leads. - Segmentação e Priorização de Clientes: Categoriza clientes com base em seus níveis de engajamento, permitindo que as empresas priorizem leads de alto potencial e adaptem suas estratégias de alcance de acordo. Valor Principal e Soluções Oferecidas: O Nubot aborda o desafio de gerenciar e escalar interações com clientes automatizando tarefas rotineiras e garantindo disponibilidade contínua. Isso leva a oportunidades de vendas aumentadas, melhoria na satisfação do cliente e eficiência operacional. Ao alavancar a IA, as empresas podem fornecer respostas rápidas e personalizadas, manter comunicação consistente e gerenciar efetivamente os relacionamentos com clientes sem a necessidade de supervisão humana constante. Isso não só melhora a experiência do cliente, mas também permite que as empresas alocem recursos de forma mais eficaz, focando em iniciativas de crescimento estratégico.

#### Who Is the Company Behind Nubot?

- **Vendedor:** [Nubot](https://www.g2.com/pt/sellers/nubot)
- **Ano de Fundação:** 2024
- **Localização da Sede:** N/A
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc7726c4f80f2ada4a4d9d45ca59edf76a434fb2a90d26e9477acb199c2fbd9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgonubot&secure%5Burl_type%5D=linkedin_company_website)  
1 funcionários no LinkedIn®

### [Nynch CRM](https://www.g2.com/products/nynch-crm/reviews)

Nynch is an AI-native CRM built for B2B consultants, fractional executives, and small agencies. It centralises contacts, accounts, email, meetings, and notes into a single timeline so users can see the full context of each relationship. Nynch helps manage deals, services, and renewals, surfaces priority follow-ups, and turns call notes into clear next steps, making revenue activity easier to organise and track with minimal manual admin.

#### Who Is the Company Behind Nynch CRM?

- **Seller:** [Nynch](https://www.g2.com/sellers/nynch)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=562a3fbfa8aa6c7a57084e6cbaf73e1e2aa7a3e9ce92e47ab43666ea2384190a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnynch%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Office24by7](https://www.g2.com/pt/products/office24by7-office24by7/reviews)

A Office24by7 é uma empresa de software que oferece uma plataforma de CRM e comunicação empresarial baseada em nuvem, projetada para ajudar as organizações a gerenciar interações com clientes e fluxos de trabalho a partir de um único sistema. A plataforma integra CRM, telefonia em nuvem, IVR, automação de marketing e ferramentas de suporte ao cliente para apoiar a comunicação multicanal através de voz, SMS, WhatsApp, e-mail e canais web. A Office24by7 permite que as equipes de vendas, marketing e serviço acompanhem leads, registrem conversas com clientes e automatizem follow-ups sem depender de múltiplas aplicações desconectadas. Sua estrutura de configuração sem código permite que as organizações personalizem fluxos de trabalho, módulos e relatórios com base em seus processos de negócios. Recursos de telefonia integrados, como clique para ligar, gravação de chamadas e roteamento inteligente de chamadas, conectam a comunicação diretamente com os dados dos clientes. A empresa atende a indústrias como imobiliário, bancário, saúde, educação, e-commerce, SaaS, logística, manufatura e serviços profissionais. A Office24by7 é acessível em desktop e dispositivos móveis (iOS e Android), apoiando tanto equipes baseadas em escritório quanto remotas com dados centralizados de clientes e gerenciamento de comunicação.

#### Who Is the Company Behind Office24by7?

- **Vendedor:** [Office24by7](https://www.g2.com/pt/sellers/office24by7-293e384c-c523-42a4-900a-298282d6c2c3)
- **Ano de Fundação:** 2017
- **Localização da Sede:** Hyderabad, IN
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a555080b9b1d708a6f960095d02b062aaeb26b625dfcea6cb3c9a46c34fe81f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foffice-24-by-7%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 funcionários no LinkedIn®

### [Omnichannel CRM](https://www.g2.com/pt/products/omnichannel-crm/reviews)

O CRM Omnichannel da Pragma consolida todos os canais de comunicação com o cliente — WhatsApp, Email, SMS, chamadas VoIP, Instagram e Facebook — em um sistema de engajamento unificado. Cada interação é mapeada para um único perfil de cliente, permitindo suporte rico em contexto e comunicação ao longo do ciclo de vida. A plataforma utiliza APIs de canal em tempo real, roteamento automático de conversas e balanceamento de carga de agentes para garantir respostas rápidas em escala. A sincronização em nível de evento com sistemas de pedidos, entrega e pagamento fornece aos agentes o contexto operacional para uma resolução precisa de problemas. O CRM também suporta regras de automação, rastreamento de SLA, marcação de sentimento e registros de conversas auditáveis. Seu motor de análise captura métricas de mensagens, desempenho de agentes, padrões de intenção e eficiência de canais, proporcionando às marcas visibilidade completa em toda a pilha de suporte e engajamento.

#### Who Is the Company Behind Omnichannel CRM?

- **Vendedor:** [Pragma (formerly Logisy)](https://www.g2.com/pt/sellers/pragma-formerly-logisy)
- **Localização da Sede:** N/A
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1402ca431926239c761a594841c06da961af4ad1643eba47327d220e337ba895&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbepragmadotai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 funcionários no LinkedIn®

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 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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