# Best CRM Software - Page 39 ## How Many CRM Software Products Does G2 Track? **Total Products under this Category:** 1,086 ### Category Stats (Jul 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 121,800+ Authentic Reviews - 1,086+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for CRM Software ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=3296&focus%5B%5D=1934) Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, Close, and ActiveCampaign. Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=close&focus%5B%5D=activecampaign) **Sponsored** ### Nutshell Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-07-31T21%3A51%3A24Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1589&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3FTag%3Dsalesforce%2525252525252520integration%26page%3D39&secure%5Btoken%5D=3f774b639797423739b05b7cbfa646cd5dc9a23e5743088e2affac7b76db4bed&secure%5Burl%5D=https%3A%2F%2Fwww.nutshell.com%2Flp%2Fcrm%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dpaid-promotions%26utm_term%3Dcrm&secure%5Burl_type%5D=paid_promos) ### [CRMdata](https://www.g2.com/products/crmdata/reviews) The CRM system designed for startups and Swedish small businesses. Here's what sets us apart: Company data: Preloaded with daily-updated information on all of Sweden’s one million+ companies, regardless of company type. Ease of use: A user-friendly platform that makes it easy to find and manage new customers. Integrated: The system is natively connected to Fortnox. You can then choose to integrate with additional systems from a library of 8,000+ apps. Smart prospecting: Identifies the most promising prospects and helps you easily find companies similar to your existing customers. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate CRMdata? - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind CRMdata? - **Seller:** [CRMdata](https://www.g2.com/sellers/crmdata) - **Year Founded:** 2024 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56e238a9a10ea04c33a1a394e52145c94bc9c09574022d268da37b3fd1a4b96a&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fcrmdatasverige&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About CRMdata? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **high accuracy** of CRMdata, enabling efficient targeting of the best potential prospects quickly. - Users value the **accurate data** provided by CRMdata, enabling effective prospect identification and quick setup. - Users appreciate the **ease of use** of CRMdata, allowing quick onboarding and efficient prospecting. - Users appreciate the **easy integration** of CRMdata, allowing quick access to extensive company data and prospect ratings. - Users find the **easy setup** of CRMdata allows them to quickly access valuable company data and prospects. ##### Cons - Users find the **limited customization** options of CRMdata restrict their ability to tailor the software to their needs. #### What Are Recent G2 Reviews of CRMdata? **["CRM with intelligent data included"](https://www.g2.com/survey_responses/crmdata-review-11048021)** **Rating:** 5.0/5.0 stars _— Johan P._ [Read full review](https://www.g2.com/survey_responses/crmdata-review-11048021) ### [CRM HUB 360](https://www.g2.com/products/crm-hub-360/reviews) Complete CRM solution at one place is never a catch! CRM HUB 360 seamlessly integrates multiple realms of features under one platform. 1. Extensive platform to integrate 20+ channels. 2. Provide personalized service with Voice assistance. 3. Increased sales conversions. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate CRM HUB 360? - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CRM HUB 360? - **Seller:** [Infinityhub](https://www.g2.com/sellers/infinityhub) - **HQ Location:** Erode, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f9c5c79c58aa1b4b438e7463921baf41d599a1d59dc407d2ca99355a6c75f78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfinity-hub-in%2F&secure%5Burl_type%5D=linkedin_company_website) 81 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About CRM HUB 360? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **automation features** of CRM HUB 360, praising easy lead management and email marketing integration. - Users find CRM HUB 360 **easy to use** , effectively managing leads, email marketing, and automation with excellent support. - Users highlight the **ease of managing leads** with CRM HUB 360, benefiting from its automation and call management features. #### What Are Recent G2 Reviews of CRM HUB 360? **["CRM for managing leads, email marketing for Real Estate"](https://www.g2.com/survey_responses/crm-hub-360-review-11605830)** **Rating:** 5.0/5.0 stars _— Verified User in Commercial Real Estate_ [Read full review](https://www.g2.com/survey_responses/crm-hub-360-review-11605830) ### [CRM Software](https://www.g2.com/products/powercrm-crm-software/reviews) powercrm.pro is a powerful and flexible CRM solution designed to streamline customer relationship management for businesses of all sizes. It provides an intuitive user interface and a wide range of features that enable users to manage their contacts, sales, and customer interactions efficiently. What sets powercrm.pro apart is its customization capabilities, allowing businesses to tailor the platform to their specific needs. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate CRM Software? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind CRM Software? - **Seller:** [powerCRM](https://www.g2.com/sellers/powercrm) - **HQ Location:** Kraków, PL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae24ff6026a5e2f4a69af0872a4d362279d961bca25faa62b4cfc08dec883add&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpowercrmpro&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Do G2 Reviewers Say About CRM Software? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **automation engine** of the CRM software for streamlining tasks and enhancing team efficiency. - Users appreciate the **automation capabilities** of the CRM software, streamlining tasks like follow-ups and notifications effortlessly. - Users appreciate the **easy customization** of the CRM software, enhancing versatility and streamlining their workflows effectively. - Users value the **integration capabilities** of the CRM software, enhancing versatility for sales and customer success teams. - Users value the **centralized lead management** capabilities of the CRM software, enhancing efficiency for sales and customer success teams. ##### Cons - Users find the **expertise required** for advanced features can hinder their ability to effectively use the CRM software. - Users find the **incomplete information** needing additional training and documentation to effectively use advanced CRM features. - Users experience a **steep learning curve** with CRM software, often requiring training and better documentation for effective use. #### What Are Recent G2 Reviews of CRM Software? **["🚀 All-in-One CRM with Powerful Automation & Easy Customization"](https://www.g2.com/survey_responses/crm-software-review-11590547)** **Rating:** 5.0/5.0 stars _— Jaydeep K._ [Read full review](https://www.g2.com/survey_responses/crm-software-review-11590547) ### [Crust CRM](https://www.g2.com/products/crust-crm/reviews) Crust CRM is a highly flexible, scalable, and secure open source Customer Relationship Management solution, with a seamlessly integrated enterprise messaging workspace, with a powerful Identity and Access Management system. Crust CRM features: - Leads, Accounts & Contacts, Opportunities, Emails, Quotes, Products, Price books, Campaigns, Cases, Contracts, Events, Tasks and Notes - Crust Enterprise Messaging: a complete enterprise messaging workspace for teams to collaborate securely and effectively, which integrates seamlessly with the CRM. - Crust Unify: A responsive workspace which allows your business to extend and manage third party web applications from within Crust, much like one can do in Microsoft Office365 or Google G Suite. - CRM Module builder & drag-and-drop pages & dashboards builder - CRM Sales force automation / workflows - CRM Charts (with charts editor) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Crust CRM? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Crust CRM? - **Seller:** [Planet Crust](https://www.g2.com/sellers/planet-crust-a3daf64e-76d3-4331-8081-8d1e3d11b59a) - **Year Founded:** 2019 - **HQ Location:** Blackpool, IE - **Twitter:** @CrustTech 1 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a13c075e266e839d8e56843c8f34d9329dbbd25492da0188c0bcdbb5ece703f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplanet-crust&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Crust CRM? **["The All-in-One Solution for Customer Relationship Management"](https://www.g2.com/survey_responses/crust-crm-review-7842185)** **Rating:** 4.5/5.0 stars _— sayed b._ [Read full review](https://www.g2.com/survey_responses/crust-crm-review-7842185) ### [Customer Database App](https://www.g2.com/products/customer-database-app/reviews) Customer Database App is an easy to use CRM system for small businesses. You choose what information you hold against your customers using a simple drag-and-drop custom field editor. Workflows for your leads/products are there to help you keep on top of your sales pipeline, ensuring important tasks don't get missed. Accessing customer information is always two clicks from wherever you are making it super easy to pull up the key information and all history relating to the customer. Email integration lets you send automated emails at different stages in the workflow and allow you to send messages to groups of customers at the same time. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Customer Database App? - **Seller:** [Smart Dev Ltd](https://www.g2.com/sellers/smart-dev-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Customer Database App? **["It’s very comfortable tool to use"](https://www.g2.com/survey_responses/customer-database-app-review-9138590)** **Rating:** 4.5/5.0 stars _— Lyazzat S._ [Read full review](https://www.g2.com/survey_responses/customer-database-app-review-9138590) ### [CustomerOS](https://www.g2.com/products/customeros/reviews) CustomerOS helps it's users test and automate multi-channel plays across email, LinkedIn, website visitors and more. Get access now to what the best GTM teams build in-house. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind CustomerOS? - **Seller:** [CustomerOS](https://www.g2.com/sellers/customeros) - **Year Founded:** 2022 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3f2e2e7498709fe30de2b10eed330f6d7ccb4fa6201333808a5c29ee38af211&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomer-os&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of CustomerOS? **["Enhances Data Management with Ease"](https://www.g2.com/survey_responses/customeros-review-13077615)** **Rating:** 4.5/5.0 stars _— Dharam S._ [Read full review](https://www.g2.com/survey_responses/customeros-review-13077615) ### [Dailybiz](https://www.g2.com/products/dailybiz/reviews) Dailybiz is an online management software created for VSEs/SMEs. Save time with THE easy-to-use management solution that meets all your needs: invoicing, sales management, accounting, customer relationship management, project management, inventory management. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Dailybiz? - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dailybiz? - **Seller:** [Dailybiz](https://www.g2.com/sellers/dailybiz) - **Year Founded:** 2004 - **HQ Location:** St.-Ouen, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4b79a44b938be69eb9b0ccc8f9830c12cad1734543a1cc5edc34742a08b2a087&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11109802&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Dailybiz? **["Management software to simplify business"](https://www.g2.com/survey_responses/dailybiz-review-9798414)** **Rating:** 4.5/5.0 stars _— Aaron L._ [Read full review](https://www.g2.com/survey_responses/dailybiz-review-9798414) ### [Dalil AI](https://www.g2.com/products/dalil-ai/reviews) Dalil AI is a Sales Operating System (CRM software category) that helps founders and sales teams run their entire revenue process in one unified platform by turning real sales conversations into structured execution. Dalil combines multi-channel communication, CRM records, automation workflows, and AI-powered actions into a single system designed for early-stage and growth-stage teams. Instead of managing separate tools for CRM, outreach, WhatsApp messaging, LinkedIn prospecting, automation, and analytics, Dalil centralizes these functions into one operational layer where sales work happens. Dalil includes a unified Inbox that supports channels such as email, WhatsApp, LinkedIn, Telegram, and Instagram, allowing teams to manage inbound and outbound conversations in one timeline. Conversations can be linked to People, Companies, and Opportunities, ensuring that pipeline data stays aligned with real activity. :contentReference[oaicite:0]{index=0} Key capabilities include: • Multi-channel Inbox for email, WhatsApp, LinkedIn, and social messaging • CRM objects (people, companies, opportunities) with customizable pipelines • Automated sequences and workflows triggered by events, time, or behavior • AI-powered actions that can create/update records, draft replies, and generate insights • AI meeting summaries that convert conversations into structured next steps • Interactive analytics that allow teams to query performance and drill into data Dalil is designed for founder-led sales teams, small to mid-sized sales teams, and companies that rely heavily on WhatsApp and LinkedIn as core sales channels. It is particularly suited for organizations looking to reduce tool sprawl, improve follow-up consistency, and maintain pipeline accuracy without dedicated RevOps resources. By combining conversation management, structured CRM data, automation, and AI execution in one system, Dalil provides a single source of truth and a single execution layer for revenue teams. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Dalil AI? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Workflow Capability:** 10.0/10 (Category avg: 8.5/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dalil AI? - **Seller:** [Dalil AI](https://www.g2.com/sellers/dalil-ai) - **Year Founded:** 2024 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9779270ad8461e47e0a8c608fc73363f9ab9e76a368cb100892290ed79a579f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdalil-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Dalil AI? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **easy customization** of Dalil AI, making it perfectly tailored for small sales teams' workflows. - Users love the **easy tracking** in Dalil AI, enabling seamless integration and efficient deal management within familiar apps. - Users love the **seamless integration** of Dalil AI, enhancing productivity by consolidating essential communication tools. - Users find Dalil AI's **lead management** efficient with seamless integrations, saving time and enhancing outreach and deal tracking. - Users love the **seamless integration** of Dalil AI, streamlining communication and enhancing sales efficiency effortlessly. ##### Cons - Users find the lack of **built-in lead generation** in Dalil AI limits their efficiency while sourcing prospects. - Users find Dalil AI lacks **limited customization** options, expressing a desire for enhanced reporting features in the future. - Users note the lack of **built-in lead generation** features in Dalil AI, relying on other tools for prospects. #### What Are Recent G2 Reviews of Dalil AI? **["Finally a CRM that lives where my sales actually happen"](https://www.g2.com/survey_responses/dalil-ai-review-12396200)** **Rating:** 5.0/5.0 stars _— Ashwini M._ [Read full review](https://www.g2.com/survey_responses/dalil-ai-review-12396200) ### [Datacor CRM](https://www.g2.com/products/datacor-crm/reviews) Datacor CRM (formerly eChempax) is a web-based, mobile-friendly customer relationship management solution tailored specifically for the chemical and process manufacturing industries. Designed to integrate seamlessly with Datacor ERP, it empowers sales, customer service, and management teams with real-time access to critical business data, facilitating informed decision-making and enhanced customer engagement. At its core, Datacor CRM centralizes customer, product, and supplier information, providing a comprehensive view of interactions and transactions. Key features include call reporting, sales and margin analysis, prospect and opportunity tracking, and detailed customer management tools. These functionalities enable teams to monitor sales pipelines, track performance metrics, and maintain robust customer relationships. The platform's mobility ensures that users can access vital information anytime, anywhere, via web browsers or mobile devices. This flexibility is further enhanced by the "Traveler" desktop application, which supports offline access, ensuring uninterrupted productivity even without internet connectivity. Datacor CRM also features a Customer Portal, offering clients 24/7 access to order statuses, purchase histories, product catalogs, and essential documents like Safety Data Sheets (SDS) and Certificates of Analysis (COA). This self-service capability not only improves customer satisfaction but also reduces the administrative burden on sales and support teams. Additional tools such as integrated calendars, task management, and price management streamline daily operations, while built-in analytics from ITR Economics provide insights into sales trends and market dynamics. By consolidating these features into a single platform, Datacor CRM enhances collaboration, improves data accuracy, and supports strategic growth initiatives. With over 15,000 daily users and a presence in more than 600 companies worldwide, Datacor CRM stands as a trusted solution for businesses seeking to optimize their customer relationship management processes within the specialized context of chemical and process manufacturing. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Datacor CRM? - **Seller:** [Datacor](https://www.g2.com/sellers/datacor) - **Year Founded:** 1981 - **HQ Location:** Florham Park, US - **Twitter:** @Datacor 541 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e4d61ef1db112555f5627064d416fc509785c44a7bc9dec19301ce0e75eebb6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F81492&secure%5Burl_type%5D=linkedin_company_website) 299 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Datacor CRM? **["Datacor Chempax"](https://www.g2.com/survey_responses/datacor-crm-review-4965909)** **Rating:** 4.0/5.0 stars _— Verified User in Chemicals_ [Read full review](https://www.g2.com/survey_responses/datacor-crm-review-4965909) #### What Are G2 Users Discussing About Datacor CRM? - [What is Datacor CRM used for?](https://www.g2.com/discussions/what-is-datacor-crm-used-for) ### [DeepCRM - CRM de Vendas](https://www.g2.com/products/deepcrm-crm-de-vendas/reviews) DeepCRM é o CRM visual e simples que ajuda equipes de vendas a organizar leads, acelerar negociações e aumentar conversões sem complicação. PROBLEMA QUE RESOLVEMOS: Equipes de vendas perdem oportunidades valiosas por falta de organização: leads esquecidos, follow-ups não realizados, processos comerciais confusos e falta de visibilidade do pipeline. SOLUÇÃO: Sistema intuitivo com funil visual kanban que organiza 100% dos seus negócios, automatiza lembretes e centraliza todas as informações de vendas em um só lugar. PRINCIPAIS RECURSOS: - Funil Visual Kanban - Arraste e solte negócios entre etapas do seu processo comercial - Múltiplos Pipelines - Crie funis diferentes para cada produto, serviço ou tipo de venda - Gestão Completa de Deals - Acompanhe valor, etapa, responsável e probabilidade de cada negócio - Sistema de Contatos e Empresas - Cadastre clientes e prospects com histórico completo de interações - Gestão de Tarefas - Crie lembretes de ligações, reuniões e follow-ups com notificações automáticas - Temperatura de Leads - Identifique rapidamente quais oportunidades estão quentes, mornas ou frias - Tags Personalizadas - Organize e filtre negócios por qualquer critério relevante para seu negócio - Anotações e Histórico - Registre todas as conversas e mantenha contexto completo de cada negociação - Agenda Integrada - Visualize todas as suas atividades comerciais em calendário - Playbooks de Vendas - Documente processos e garanta consistência na execução - Relatórios de Performance - Acompanhe taxa de conversão, tempo médio de fechamento e desempenho da equipe DIFERENCIAIS: ✓ Interface extremamente simples - comece a usar em minutos ✓ Curva de aprendizado zero - equipe operando no mesmo dia ✓ Preço justo - R$ 39,90/usuário sem custos ocultos ✓ Sem contrato de fidelidade - cancele quando quiser ✓ Suporte em português por pessoas reais ✓ Teste grátis de 7 dias sem cartão de crédito ✓ Desenvolvido no Brasil para empresas brasileiras IDEAL PARA: - Pequenas e médias empresas (2-50 vendedores) - Equipes comerciais B2B e B2C - Consultores e prestadores de serviços - Startups em fase de crescimento - Qualquer negócio que precise organizar o processo de vendas RESULTADOS REAIS: Nossos clientes reportam aumento médio de 30% nas conversões nos primeiros 90 dias, economia de horas diárias em tarefas administrativas e visibilidade completa do pipeline de vendas. SETORES QUE USAM DEEPCRM: Imobiliárias, consultorias, escolas e cursos, seguros, tecnologia, agências, e-commerce, serviços B2B, franquias e muito mais. TECNOLOGIA: 100% web-based, acesse de qualquer lugar, dados criptografados, backup automático e uptime garantido. COMEÇAR É FÁCIL: 1. Cadastre-se em menos de 2 minutos 2. Configure seu pipeline em 5 minutos 3. Importe seus leads ou comece do zero 4. Convide sua equipe 5. Comece a vender mais organizado Experimente sem compromisso e descubra por que centenas de empresas escolhem DeepCRM para organizar suas vendas. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate DeepCRM - CRM de Vendas? - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind DeepCRM - CRM de Vendas? - **Seller:** [DeepCRM](https://www.g2.com/sellers/deepcrm) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of DeepCRM - CRM de Vendas? **["Extremely Easy to Use and Full of Features"](https://www.g2.com/survey_responses/deepcrm-crm-de-vendas-review-11859361)** **Rating:** 5.0/5.0 stars _— Everton G._ [Read full review](https://www.g2.com/survey_responses/deepcrm-crm-de-vendas-review-11859361) ### [Deepser](https://www.g2.com/products/deepser/reviews) Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: It is convenient and tailored to your needs. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Deepser? - **Seller:** [Deepser srl](https://www.g2.com/sellers/deepser-srl) - **HQ Location:** Schio, IT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a669430a40a5ee0bcdbd29db4aa9bbe31e8ce21dcb3e6815e1de0c37d412488c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepser&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### What Are Recent G2 Reviews of Deepser? **["All I need in a single platform"](https://www.g2.com/survey_responses/deepser-review-4617212)** **Rating:** 5.0/5.0 stars _— Anna R._ [Read full review](https://www.g2.com/survey_responses/deepser-review-4617212) #### What Are G2 Users Discussing About Deepser? - [What is Deepser used for?](https://www.g2.com/discussions/what-is-deepser-used-for) ### [Dendreo](https://www.g2.com/products/dendreo/reviews) Dendreo est une solution SaaS tout-en-un dédiée à la gestion des organismes de formation professionnelle. Conçue en France et pensée pour les besoins spécifiques du secteur, elle accompagne chaque jour plus de 300 000 utilisateurs dans la gestion et le pilotage de leur activité d'organismes de formation continue. Notre promesse est simple : remplacer la complexité administrative par de la simplicité et de l’efficacité. Avec Dendreo, vous centralisez l’intégralité de votre activité dans une seule plateforme : gestion des sessions et des apprenants, planning des formateurs, automatisation des documents et de la facturation, suivi Qualiopi et CPF, reporting avancé… Tout est conçu pour gagner du temps et rester conforme aux exigences légales françaises et européennes. Dendreo se distingue par son ergonomie moderne et son approche “tout-en-un”. Là où de nombreuses solutions imposent des outils épars ou une forte personnalisation technique, Dendreo propose une plateforme unique qui évolue avec la structure de l’organisme. Cette simplicité n’empêche pas la profondeur fonctionnelle : la solution s’adapte aussi bien aux petites équipes qu’aux centres de formation de grande envergure, tout en garantissant une conformité constante face aux évolutions réglementaires françaises. Au-delà de l’outil, Dendreo s’appuie sur un support client reconnu pour sa réactivité et sa connaissance du secteur. Les équipes accompagnent les utilisateurs à chaque étape, de la prise en main initiale à l’optimisation continue de leurs processus. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Dendreo? - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dendreo? - **Seller:** [Septeo](https://www.g2.com/sellers/septeo) - **Year Founded:** 2011 - **HQ Location:** Paris, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a806835363bc844cfa23a3bfca7f61871cacb18ed6e132015e99526e6d38792f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdendreo%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [Deputy CRM](https://www.g2.com/products/deputy-crm/reviews) Deputy CRM is a customer relationship management (CRM) software designed to help businesses manage and nurture their relationships with customers. It enables companies to track leads, forecast sales, and focus on closing opportunities. With Deputy CRM, businesses can streamline their sales processes and deliver exceptional customer experiences, ultimately driving growth and success. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Deputy CRM? - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Deputy CRM? - **Seller:** [FlashCube IT](https://www.g2.com/sellers/flashcube-it) - **HQ Location:** South Delhi, IN - **Twitter:** @flashcubeit 8 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a2fad3f742783659a3929be431f10d16650317fe5e1813913fd0b22dd27c3b77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflashcubeit%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Deputy CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Deputy CRM, enjoying its straightforward interface and effective coordination of teams. - Users value the **helpful reporting features** of Deputy CRM for tracking client relationships and employee productivity effectively. - Users appreciate the **user-friendly interface** of Deputy CRM, enhancing team coordination and customer interaction management. ##### Cons - Users highlight **integration issues** with external platforms, as well as a limited mobile app experience compared to desktop. - Users find the **limited customization** options frustrating, especially in reporting and mobile app functionality compared to desktop. - Users find the **limited features** of Deputy CRM restrict functionality, especially in mobile integration and reporting customization. #### What Are Recent G2 Reviews of Deputy CRM? **["Practical CRM with strong scheduling and team management features"](https://www.g2.com/survey_responses/deputy-crm-review-11753371)** **Rating:** 5.0/5.0 stars _— Cristian C._ [Read full review](https://www.g2.com/survey_responses/deputy-crm-review-11753371) ### [Desktop Sales Office](https://www.g2.com/products/desktop-sales-office/reviews) Desktop Sales Office 2007 is a collection of integrated programs that bring together contact management, sales automation, and even word processing for sales professionals. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Desktop Sales Office? - **Contact & Account Management:** 5.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Desktop Sales Office? - **Seller:** [The CRM Guide](https://www.g2.com/sellers/the-crm-guide) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are G2 Users Discussing About Desktop Sales Office? - [What is Desktop Sales Office used for?](https://www.g2.com/discussions/what-is-desktop-sales-office-used-for) ### [Dew CRM](https://www.g2.com/products/dew-crm/reviews) DewCRM is a cloud-based customer relationship management and marketing automation platform designed to help businesses of all sizes streamline their operations and enhance customer engagement. It offers a comprehensive suite of tools that enable users to capture leads, nurture relationships, and close deals efficiently. With its intuitive interface and robust features, DewCRM empowers businesses to manage projects, tasks, and client communications all in one place, facilitating growth and scalability. Key Features and Functionality: - Lead Generation: Convert website visitors and social media followers into paying customers using powerful lead capture tools such as customizable landing pages, surveys, forms, and interactive calendars. - Marketing Automation: Automate personalized email campaigns and follow-ups to nurture leads effectively, ensuring consistent and timely communication. - Sales Management: Track sales activities and progress in real-time, manage the sales pipeline, and close deals faster with intuitive tools. - Content Management: Build engaging websites, landing pages, and forms to attract and engage leads, enhancing online presence and customer interaction. - Reporting and Analytics: Gain insights into business performance through tailored reports, enabling data-driven decision-making and strategy optimization. - Mobile Access: Manage CRM tools on the go with mobile applications for iOS and Android, ensuring accessibility and flexibility. - Integrations: Seamlessly integrate with various third-party tools to enhance functionality and streamline workflows. Primary Value and Solutions Provided: DewCRM addresses common business challenges such as disorganized data, inefficient processes, and the need for multiple tools by offering an all-in-one platform that centralizes customer information and automates workflows. This integration leads to increased efficiency, enhanced customer insights, and improved collaboration within teams. By automating routine tasks and providing detailed analytics, DewCRM enables businesses to focus on building strong customer relationships and driving growth. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Dew CRM? - **Contact & Account Management:** 10.0/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dew CRM? - **Seller:** [Webdew](https://www.g2.com/sellers/webdew-2357945d-0fad-4dc8-a6b7-328a9e67da69) - **Year Founded:** 2016 - **HQ Location:** Surrey, British Columbia - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ef9b8a053c1c6dd10bebdaba765fe3e1e9e2d2cb1026c8acb3d70fb547bd328&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwebdewltd%2F&secure%5Burl_type%5D=linkedin_company_website) 114 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Dew CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users find Dew CRM to be **straightforward and user-friendly** , making customer management tasks easy and efficient. - Users value the **intuitive dashboard** of Dew CRM, finding it easy to manage customer interactions and follow-ups. - Users praise the **intuitive interface** of Dew CRM, enhancing usability and effectiveness for managing customer relationships. - Users value the **user-friendly interface** of Dew CRM, enhancing their experience with easy follow-ups and navigation. ##### Cons - Users note the **limitations in the free plan** with restricted contacts and lack of mobile app access. - Users find the **limited features** of Dew CRM restrict their ability to fully utilize the platform's potential. - Users find the **missing features** of Dew CRM, especially in the free plan, somewhat limiting and inconvenient. #### What Are Recent G2 Reviews of Dew CRM? **["" Best Crm application and I am very satisfied""](https://www.g2.com/survey_responses/dew-crm-review-11785868)** **Rating:** 5.0/5.0 stars _— Varsha N._ [Read full review](https://www.g2.com/survey_responses/dew-crm-review-11785868) - [‹ Prev‹ Prev](/categories/crm?order=g2_score&page=38&wfoid=ca04803333.1781894349#product-list) - [1](/categories/crm?order=g2_score&wfoid=ca04803333.1781894349#product-list) - [2](/categories/crm?order=g2_score&page=2&wfoid=ca04803333.1781894349#product-list) - … - [35](/categories/crm?order=g2_score&page=35&wfoid=ca04803333.1781894349#product-list) - [36](/categories/crm?order=g2_score&page=36&wfoid=ca04803333.1781894349#product-list) - [37](/categories/crm?order=g2_score&page=37&wfoid=ca04803333.1781894349#product-list) - [38](/categories/crm?order=g2_score&page=38&wfoid=ca04803333.1781894349#product-list) - 39 - [40](/categories/crm?order=g2_score&page=40&wfoid=ca04803333.1781894349#product-list) - [41](/categories/crm?order=g2_score&page=41&wfoid=ca04803333.1781894349#product-list) - [42](/categories/crm?order=g2_score&page=42&wfoid=ca04803333.1781894349#product-list) - [43](/categories/crm?order=g2_score&page=43&wfoid=ca04803333.1781894349#product-list) - … - [72](/categories/crm?order=g2_score&page=72&wfoid=ca04803333.1781894349#product-list) - [73](/categories/crm?order=g2_score&page=73&wfoid=ca04803333.1781894349#product-list) - [Next ›Next ›](/categories/crm?order=g2_score&page=40&wfoid=ca04803333.1781894349#product-list) Spotlight Categories [Core HR Software](https://www.g2.com/categories/core-hr) [Business Process Management Software](https://www.g2.com/categories/business-process-management) [Travel Management Solutions](https://www.g2.com/categories/travel-management) [Payment Processing Software](https://www.g2.com/categories/payment-processing) [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) Similar Categories - [Sales Compensation](/categories/sales-compensation) - [AI Sales Assistant](/categories/ai-sales-assistant) - [Auto Dialer](/categories/auto-dialer) - [Contract Analytics](/categories/contract-analytics) - [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm) - [Contract Management](/categories/contract-management) - [Customer Revenue Optimization](/categories/customer-revenue-optimization) - [E-Signature](/categories/e-signature) - [Field Sales](/categories/field-sales) - [Other Sales](/categories/other-sales) - [Partnerships Management](/categories/partnerships-management) - [PreSales](/categories/presales) - [Quote Management](/categories/quote-management) - [Revenue AI Platforms](/categories/revenue-ai-platforms) - [Revenue Operations & Intelligence (RO&I)](/categories/revenue-operations-intelligence-ro-i) [Browse CRM Themes](/categories/crm/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated March 5, 2025 Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships. CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles. [CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals. There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help. The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication. To qualify for inclusion in the CRM category, a product must: - Provide a bounded set of sales-related functions - Provide lead, contact, account, and opportunity management functions - Capture and store sales activities and interactions performed - Consolidate customer history and transactions into a single interface - Track prospects and contacts throughout the sales pipeline - Facilitate communication at all phases of the customer lifecycle - Provide reporting features to track sales performance - Provide workflow automation capabilities to streamline sales processes - Integrate functions into a unifying database and platform Show More * * * ## How Do You Choose the Right CRM Software? ### Everything About CRMs ### CRM software buying insights at a glance [Customer relationship management (CRM) software](https://www.g2.com/categories/crm) strategically manages customer interactions across marketing, sales, service, and analytics functions, using capabilities such as customer data aggregation, workflow automation, and analytics-driven insights. Organizations primarily use CRM software to manage leads, track customer interactions, automate sales pipelines, and centralize customer data. CRM systems range from sales automation tools to specialized solutions tailored for industries such as real estate, finance, or nonprofits. Most CRM solutions are priced per user monthly or annually, averaging approximately $35 per user/month, with free plans for small businesses and premium enterprise solutions reaching up to $3,960 per user/year. If you’re evaluating CRM software, consider your organization's size, desired integrations, pricing transparency, ease of use, feature availability, vendor support quality, and AI capabilities. Essential questions include: - How transparent and scalable is the pricing structure? - What training and onboarding resources are provided? - What integrations are supported, and how user-friendly are they? - How responsive is the vendor to customer support issues? - Does the CRM utilize AI to automate interactions or insights? G2's top-rated CRM systems currently include Salesforce Sales Cloud, HubSpot Sales Hub, ActiveCampaign, ClickUp, and Close. ### What is CRM software? G2 defines [CRM software](https://www.g2.com/categories/crm) as platforms and applications designed to strategically manage and optimize customer interactions across marketing, sales, service, and analytics functions. Effective CRM systems aggregate multiple data sources, automate customer-facing workflows, and offer insights to accelerate sales conversions. Organizations typically source first-party customer data through call center interactions, web-based lead forms, social media engagements, and targeted marketing campaigns. CRM modules then organize this information systematically by demographic attributes, customer interactions, purchasing signals, and conversion potential. CRM tools further simplify sales processes by automating lead nurturing, prospect outreach, and campaign management. These applications provide a centralized system to track deal progression, customer interactions, financial transactions, and post-sale support, delivering a unified, real-time view of the entire customer journey. The CRM market is projected to reach $96.39 billion by 2026, growing at a compound annual growth rate (CAGR) of 10.6% between 2021 and 2026. ([_Source 1_](https://www.g2.com/articles/sales-statistics)) G2 currently covers 785 CRM products, with 9963 reviews published in the last 12 months, making it one of the most reviewed and comprehensive software categories on our platform. ([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) ### What are the top reviewed CRM systems on G2? G2 scores the top-rated CRM systems based on a [proprietary algorithm](https://documentation.g2.com/docs/research-scoring-methodologies) that factors in real-user satisfaction ratings and popularity from review data. Here are the five highest-rated CRM products G2 for this category: #### 1. [Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews) - Number of Reviews: 20,244 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 #### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - Number of Reviews: 9,685 - Satisfaction: 99 - Market Presence: 87 - G2 Score: 93 #### 3. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - Number of Reviews: 3,503 - Satisfaction: 94 - Market Presence: 70 - G2 Score: 82 #### 4. [ClickUp](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 1,507 - Satisfaction: 93 - Market Presence: 70 - G2 Score: 81 #### 5. [Close](https://www.g2.com/products/close/reviews) - Number of Reviews: 1,346 - Satisfaction: 98 - Market Presence: 63 - G2 Score: 81 These rankings are determined by combining verified user ratings and publicly available web search popularity data: - The **Satisfaction Score** measures user satisfaction with software products based on user feedback, review quality, quantity, and recency. It helps buyers easily understand how well a product meets user expectations.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) - The **Market Presence Score** measures a product's prominence in its market. It combines data from G2 user reviews and external sources, focusing primarily on product-specific factors to reflect real-world popularity and vendor influence.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) - G2 ranks products using a unique scoring system called the **G2 Score** , calculated from real user reviews, online data, and social signals. This score makes it easy to compare and evaluate different software products within each G2 category.([_Source 2_](https://documentation.g2.com/docs/research-scoring-methodologies)) ### CRM software pricing and cost considerations CRM software pricing varies significantly depending on the vendor, scale, complexity, and deployment model. Pricing categories typically include: - Free tier: Basic functionality suitable for startups or small businesses requiring minimal CRM capabilities. - Entry-level and mid-market Tiers: Moderate feature sets with per-user subscription pricing targeted at mid-sized businesses. - Enterprise-level tiers: Comprehensive, highly customizable solutions with extensive support, integrations, advanced analytics, and strategic implementation support. Most CRM software solutions on the market are priced per–user per month, but they can also be offered at annual rates. According to G2 data covering 86 CRM products (245 editions), the average annual license cost is about $415.95, roughly $35 per user per month when paid yearly. Some products offer [free versions](https://www.g2.com/categories/crm/free), while high-end, enterprise-level solutions can cost up to $3,960 per user per year. Organizations should carefully evaluate Total Cost of Ownership (TCO), including hidden costs such as onboarding, integrations, training, and ongoing technical support. For on-premises solutions, factor in hardware, IT resources, and ongoing maintenance. ### Types of CRM software on G2 CRM software solutions typically fall into the following categories, each with distinctive functionalities suited to specific organizational needs: - Sales Automation CRM: Focuses primarily on automating sales processes, enhancing productivity, and streamlining pipeline management. - Analytical CRM: Provides deep data-driven insights, predictive analytics, and customer segmentation through advanced AI-driven reporting. - Industry-Specific CRM: This type of CRM offers specialized features tailored to industry-specific operational requirements. This includes [real estate CRM software](https://www.g2.com/categories/real-estate-crm), [construction CRM software](https://www.g2.com/categories/construction-crm), [financial services CRM software](https://www.g2.com/categories/financial-services-crm), [mortgage CRM software](https://www.g2.com/categories/mortgage-crm), [legal CRM software](https://www.g2.com/categories/legal-crm), [PR CRM software](https://www.g2.com/categories/pr-crm), and [nonprofit CRM software](https://www.g2.com/categories/nonprofit-crm). - [Social CRM](https://www.g2.com/categories/crm/f/social-network-integration): Captures and manages customer interactions from social media channels, facilitating seamless cross-platform engagement. - [Mobile CRM](https://learn.g2.com/mobile-crm): Enables sales and marketing teams to access CRM capabilities via mobile apps, supporting productivity on the go. - [All-in-One CRM](https://www.g2.com/categories/crm/f/all-in-one): Combines multiple CRM functions into a unified platform, eliminating the need for disparate applications. This software supplants the need for broken software chains like standalone [ERPs](https://www.g2.com/categories/erp-systems) or [human capital management systems (HCMs)](https://www.g2.com/categories/hcm-software). - [Standalone CRM](https://www.g2.com/categories/crm/f/standalone): Operates independently without requiring extensive integration into an existing tech ecosystem. Often found in small or mid-sized businesses that prefer simpler setups. - Cloud-based CRM: Delivers scalable and secure solutions through cloud infrastructure, reducing IT complexity and promoting agile growth. - [Small Business CRM](https://www.g2.com/categories/crm/small-business): This type of CRM provides accessible, intuitive CRM tools specifically designed for smaller organizations with straightforward deployment and lower costs. ### Top CRM software features rated by G2 reviewers There is no [best CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) for everyone. Different CRM features within CRM software can help users in a few ways: - Contact & account management: Store customer data and manage interactions centrally. - Opportunity & pipeline management: Track sales deals through each stage from lead to close. - Task & activity management: Schedule tasks, assign deadlines, and track activities. - Lead management: Capture, qualify, and manage leads throughout the sales process - Email marketing & campaign management: Create, launch, and measure email and multi-channel campaigns. - Reporting & dashboards: Visualize performance and trends through intuitive dashboards and customizable reports. - Mobile & social integration: Access CRM on mobile devices; engage customers through social media channels. - Workflow automation: Automate repetitive tasks and streamline business processes. - Customer support & case management: Track and resolve customer inquiries and issues effectively. - Integration capabilities: Seamlessly integrate CRM with other essential software and business systems. - AI capabilities: Use generative AI to automate text creation and enhance customer interactions. ### Top CRM software benefits identified by G2 reviewers Effective CRM implementation can yield multiple strategic business benefits, including: **Enhanced customer insights:** CRM systems consolidate interaction data for deeper customer understanding, enabling personalized engagements and proactive sales efforts. _“It consolidates all customer data onto a single platform, tracking the entire customer journey within our system through a single interface. This includes all interactions from the initial point of contact, whether inbound or outbound, through marketing or direct sales, to the final outcome of either a closed win or closed loss.”_ - [Akshay S., Sales Development Manager](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10680560). **Improved revenue growth:** CRM tools support targeted marketing campaigns, streamline lead management, and accelerate sales processes that drive increased revenue. _“The tool helps me keep track of leads, follow-ups, and client interactions without things slipping through the cracks.”_ - [Chelsea D., CEO](https://www.g2.com/products/hubspot-sales-hub/reviews/hubspot-sales-hub-review-10856634). **Optimized productivity and efficiency:** CRM software automates repetitive tasks, minimizing manual intervention and freeing staff to focus on high-value strategic activities. “_The automation features save us a ton of time by cutting out manual data entry and follow-ups. This means we can focus more on growing the business and less on chasing details, which has definitely helped our team stay more productive and organized._” - [Byron S., VP, SFDC & Data Administration](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10275142). **Improved collaboration and transparency:** CRM solutions offer centralized visibility into customer journeys, facilitating cross-functional collaboration and aligning sales and marketing efforts. _“The tool allows us to have transparency and a centralized location for all of our staff to store the information we need to help the customers.”_ - [Ryan L](https://www.g2.com/products/close/reviews/close-review-8802552). ### Top CRM systems challenges identified by G2 reviewers Implementing CRM software often presents specific challenges that can impact overall success. Analyzing G2 user reviews reveals frequent issues, including pricing concerns, complexity of user experience, limited or underdeveloped features, inadequate customer support, and integration limitations. Here are the most common hurdles users face, along with practical advice to address them: **1. Cost concerns:** Reviewers frequently identify high or unclear pricing as a barrier, particularly with enterprise-level CRM systems, making affordability an ongoing concern, especially for small or mid-sized businesses. - **Essential questions to ask your CRM vendor:** How is your pricing structured, and what exactly is included in each tier? Are there additional costs for adding users, premium features, or customer support? - **How to overcome the challenge:** Seek transparency from vendors upfront and consider scalable solutions or tiered pricing options that align costs with your business growth. **2. Steep learning curve:** CRM software often introduces unfamiliar workflows, resulting in slow adoption or even resistance within teams accustomed to different processes. - **Essential questions to ask your CRM vendor:** What training programs or onboarding resources do you provide? How do you help teams transition smoothly from their existing processes? - **How to overcome the challenge:** To facilitate an easier transition, opt for CRM solutions that offer comprehensive onboarding materials, continuous training, and strong vendor support. **3. Limited or underdeveloped features:** Many CRM users express disappointment regarding missing or insufficiently developed functionality, limiting effectiveness in critical business scenarios. - **Essential questions to ask your CRM vendor:** Can you outline your current features and upcoming development roadmap? How responsive are you to customer feedback when prioritizing new features? - **How to overcome the challenge:** Prioritize CRM providers who are transparent about feature availability and future development, ensuring alignment with your essential business needs. **4. Support and reliability issues:** Users commonly cite inadequate customer support, slow response times, or unreliable systems as major pain points negatively affecting daily operations. - **Essential questions to ask your CRM vendor:** What support channels are available, and what are your average response and resolution times? Do you provide clearly defined Service Level Agreements (SLAs)? - **How to overcome the challenge:** Evaluate vendors based on proven reliability and responsive customer support. Clarify expectations with detailed SLAs. **5. Integration limitations:** CRM solutions can become less effective when integration with existing tools is difficult, limited, or complex, reducing overall productivity. - **Essential questions to ask your CRM vendor:** What integrations do you currently support, and how complex is the setup process? Do you assist customers with integrations and troubleshooting? - **How to overcome the challenge:** Choose CRM software with robust, user-friendly integrations. Confirm compatibility with essential tools early in the evaluation process. ### What is CRM software used for? Analysis of CRM software reviews reveals the following common scenarios: - **Lead management & tracking:** Businesses use CRM tools to capture, qualify, assign, and monitor leads throughout the sales funnel, ensuring leads never slip through the cracks. - **Centralized customer & contact data:** Reviewers say CRM solutions help store all customer interactions and communications in one centralized system, ensuring multiple departments access accurate, up-to-date records without duplication. - **Pipeline & deal management:** CRM applications organize sales opportunities clearly by stage, value, and timeline, allowing sales teams to prioritize deals and forecast revenue effectively - **Collaborative account & case management:** Reviewers say CRM platforms simplify customer support by enabling multiple stakeholders to collaborate on customer inquiries, case management, and issue resolution, keeping all communication records linked and up-to-date. ### Who uses CRM systems? CRM software users span various roles, from senior executives to frontline sales and marketing professionals. Based on G2 reviewer demographics, typical users include CEOs, owners, founders, account executives, directors, and managers. Common industries include computer software, marketing and advertising, information technology, financial services, and real estate. ### Common CRM software integrations We analyzed extensive user-review data to identify common software categories users frequently integrate with CRM: - **Marketing automation software:** Integrating CRM software with [marketing automation tools](https://www.g2.com/categories/marketing-automation) allows businesses to automate email campaigns, streamline lead nurturing, and enhance lead scoring capabilities. - **Email & calendar tools:** CRM integrations with [popular email](https://www.g2.com/categories/email) and [calendar platforms](https://www.g2.com/categories/calendar-software) help centralize communication, appointments, and contact management, providing a unified view of customer interactions. - **Workflow and custom integration tools:** Flexible integrations using APIs and [workflow automation tools](https://www.g2.com/categories/workflow-management) enable businesses to synchronize CRM data seamlessly across multiple applications, enhancing operational efficiency. - **Collaboration & communication platforms:** Connecting CRM tools with [internal collaboration and messaging platforms](https://www.g2.com/categories/internal-communications) facilitates instant communication, simplifies meeting scheduling, and enhances internal team coordination. - **Website and lead capture software:** Integrating CRM apps with website and [form-building software](https://www.g2.com/categories/online-form-builder) allows real-time lead capture, automated follow-ups, and personalized customer engagement directly from web-based interactions. ### What's the best CRM app for small business owners? For [small business owners](https://www.g2.com/categories/crm/small-business), I recommend exploring CRM apps specifically designed for small and medium-sized businesses (SMBs) as they focus on ease of use and cost-effectiveness, such as:  1. [Microsoft Dynamics CRM](https://www.g2.com/products/dynamics-365-sales/reviews) offers a robust solution to boost sales productivity and marketing effectiveness with social insights, business intelligence, and campaign management. It provides both on-premises and cloud solutions, with mobile CRM apps for on-the-go management. 2. [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) is tailored for small to medium-sized businesses, providing a 360-degree customer view. It optimizes sales, support, and marketing touch-points with AI-powered tools and robust automation to enhance customer experiences across various channels. 3. [BSI Software](https://www.g2.com/products/bsi-software/reviews) delivers a comprehensive platform for the digitalization of customer relationships, with a strong CRM system supporting industries like banking, insurance, and energy. It emphasizes a 360° customer view and uses AI to improve processes and customer interactions. ### What CRM is the best for e-commerce platforms? The best CRM software for eCommerce platforms depends on your business size, sale volume, and integration needs. With that in mind, here are some top choices to support your business based on G2 reviews: 1. [HighLevel](https://www.g2.com/products/highlevel/reviews): An all-in-one Sales & Marketing CRM with CRM, Email, 2-way SMS, consolidated messaging, outbound calling, and more. 2. [Close](https://www.g2.com/products/close/reviews): A CRM designed to help small, scaling businesses close deals fast with built-in communication, automation, and reporting tools. 3. [Agile CRM](https://www.g2.com/products/agile-crm/reviews): A fully integrated CRM with sales tracking, contact management, marketing automation, and telephony. ### Future of CRM software - **AI-driven insights and predictive analytics:** CRM platforms increasingly leverage AI and machine learning to process vast customer data, predict behaviors, and recommend the next best actions. ([_Source 3_](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html)) This helps teams identify high-value leads, reduce churn, and personalize communications. Predictive analytics accelerate sales cycles and improve marketing campaign targeting. AI-powered insights also automate manual tasks, allowing teams to focus on strategic interactions rather than data entry. - **Omnichannel engagement and conversational interfaces:** Businesses are meeting customers on their terms, whether via chat, social media, or voice assistants. CRMs of the future will integrate new channels effortlessly and use conversational AI to streamline interactions. ([_Source 4_](https://solutionsmetrix.com/article/top-crm-trends-2024/)) - **Deeper IoT integration for real-time engagement:** With the rise of IoT (smart devices, wearables, sensors), next-generation CRMs will sync with real-time data streams. ([_Source 3_](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html)) This will enable proactive customer service, automated triggers for maintenance or support, and personalized product recommendations based on real-world usage. ### CRM Software FAQs ### Most Popular FAQs #### **Which CRM Software has the best reviews?** Based on verified user ratings across thousands of reviews, these CRM platforms consistently earn top marks for overall satisfaction: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A widely adopted CRM known for its clean interface, cross-team collaboration tools, and strong alignment between sales and marketing workflows. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — An all-in-one platform built for agencies and small businesses, praised for its automation capabilities, multi-channel communication tools, and competitive pricing. - [Close](https://www.g2.com/products/close/reviews) — A sales-focused CRM built for speed and simplicity, highly rated by outbound teams for its integrated calling, SMS, email, and intuitive lead management. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A pipeline-centric CRM recognized for its visual deal management, ease of use, and robust integration ecosystem. #### **What is CRM software used for?** CRM (Customer Relationship Management) software is a tool that helps businesses organize, track, and manage their interactions with leads, prospects, and customers in one centralized platform. At its core, CRM software solves the problem of scattered customer data by consolidating contact records, communication history, sales pipeline stages, and task management into a single system. Users across industries rely on CRM software to automate follow-up sequences, reduce manual data entry, manage deal pipelines, generate performance reports, and improve response times. Beyond basic contact management, modern CRM platforms increasingly incorporate email and SMS marketing, AI-powered assistants, chatbots, and workflow automation — making them the operational backbone of sales, marketing, and customer support teams alike. #### **What is the best cloud-based CRM for the service industry?** Cloud-based CRM tools built for service-oriented businesses prioritize scheduling, client communication, and workflow visibility. The following options earn strong marks from service industry users: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A cloud-native CRM that centralizes client outreach, deal tracking, and email sequences, making it a practical choice for service teams managing ongoing client relationships. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — A cloud-based platform popular with service-based agencies that need integrated appointment booking, reputation management, and automated client follow-up under one subscription. - [OctopusPro](https://www.g2.com/products/octopuspro/reviews) — A field service management and CRM platform designed for mobile and on-site service businesses, offering ticketing, scheduling, and customizable workflow tracking. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A hosted CRM with strong pipeline visualization tools, activity reminders, and integration capabilities suited for service businesses managing multiple client engagements. #### **What is the best CRM solution with marketing automation features?** The strongest CRM platforms with embedded marketing automation go beyond basic contact management to support full campaign execution, lead nurturing, and cross-channel outreach. Top options include: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Offers tightly integrated sales and marketing tools including email sequences, deal tracking, and web visit tracking, with an interface designed for non-technical users. - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — A CRM and marketing automation platform built around flexible workflow builders, enabling businesses to automate complex multi-step email and SMS campaigns with conditional logic. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — An all-in-one platform that combines CRM, email, SMS, social media automation, funnel building, and AI voice agents, purpose-built for marketing agencies managing multiple clients. - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — An affordable CRM suite that consolidates email marketing, contact management, landing page creation, and support ticketing in a single interface. #### **What is the best CRM for beginners?** New CRM users consistently prioritize ease of setup, guided onboarding, and an interface that doesn't require technical expertise. The following platforms earn high marks for accessibility among first-time CRM users: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Frequently cited by new users for its intuitive visual pipeline, clean drag-and-drop interface, and short onboarding curve — users routinely describe going live within a day. - [CRMOne](https://www.g2.com/products/crmone/reviews) — A straightforward CRM praised for quick setup and a responsive support team that helps new teams get organized with minimal friction. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Known for its simple, navigable interface, extensive learning resources, and live webinars that help users new to CRM get up to speed quickly. - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — A lightweight CRM designed as an entry point into the Zoho ecosystem, offering pipeline management and contact organization with minimal setup complexity. ### Small Business FAQs #### **What is the most affordable CRM software for SMBs?** For small and medium-sized businesses, the best CRM at an affordable price point balances essential functionality with low total cost of ownership. These platforms consistently earn recognition from SMB users on a budget: - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — One of the most cost-effective all-in-one platforms for small businesses, offering CRM, email marketing, and support features at a price point that rivals far more limited tools. - [CRMOne](https://www.g2.com/products/crmone/reviews) — Frequently highlighted by SMB users for delivering core CRM and automation features at a price that competes favorably with enterprise-tier alternatives. - [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — A purposefully lean and affordable CRM built for small teams, offering pipeline management, contact tracking, and the ability to scale into the broader Zoho ecosystem as needs grow. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — A moderately priced CRM that small businesses frequently choose for its clean UI, fast implementation, and value relative to more expensive mid-market platforms. #### **What is the best CRM software for startups?** Startups need a CRM that can be implemented quickly, scales with growth, and doesn't require a dedicated admin to maintain. These platforms are well-suited for early-stage teams, and you can explore the full [SMB CRM software](https://www.g2.com/categories/crm?segment=small-business) category on G2 for a complete view of top-rated options: - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — A popular choice among startups for its free tier, ease of use, and the ability to grow into more advanced sales and marketing automation as the team scales. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Startup founders and small sales teams frequently cite Pipedrive's visual pipeline and quick setup as a practical way to get deal tracking in place immediately. - [Close](https://www.g2.com/products/close/reviews) — Built specifically for sales-first startups, Close consolidates calling, emailing, and SMS in one interface with a fast onboarding experience and no-bloat feature set. - [EngageBay All-in-One Suite](https://www.g2.com/products/engagebay-all-in-one-suite/reviews) — Startup users appreciate its low cost and all-in-one approach to managing contacts, automating outreach, and handling support tickets without adding additional tools. #### **Which CRM software is the most user-friendly for startups?** Ease of use is critical for lean startup teams where no one has the bandwidth for weeks of onboarding. Among the CRM platforms reviewed, these earn the highest usability marks from small-team users: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Consistently cited for its visual, drag-and-drop pipeline and minimal learning curve, making it one of the most accessible CRMs for teams adopting their first dedicated sales tool. - [CRMOne](https://www.g2.com/products/crmone/reviews) — Startup users highlight how quickly their teams got comfortable with the interface, with most reporting same-day or next-day adoption without formal training. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Praised for a clean, distraction-free interface and a responsive support team that guides new users through setup and configuration challenges. - [folk](https://www.g2.com/products/folk-folk/reviews) — A CRM built around a modern, Notion-inspired interface that resonates strongly with startup founders and small teams who find traditional CRMs overly complex. #### **What is the best CRM for small teams in financial services?** Financial services firms at the small business level need a CRM that can reliably track client accounts, log correspondence, and support compliance-adjacent record-keeping. You can browse the full [small business CRM software](https://www.g2.com/categories/crm?segment=small-business) landscape on G2 to compare options by industry: - [Maximizer](https://www.g2.com/products/maximizer/reviews) — A CRM used by financial advisors and insurance professionals, valued for its robust contact-to-account lifecycle tracking, task scheduling for renewals, and detailed client record storage. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Widely used in financial services SMBs for managing client outreach, tracking deal pipelines, and aligning sales and marketing communication in a single platform. - [Close](https://www.g2.com/products/close/reviews) — Used by small financial services sales teams for its speed of entry, multi-channel outreach, and streamlined lead management without unnecessary complexity. - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — Adopted by small financial services teams for its intuitive pipeline management and integration flexibility with quoting and productivity tools. #### **What CRM tools are best suited for solo business owners and freelancers?** Solo operators and freelancers need a CRM that's fast to set up, low-maintenance, and handles the essential tasks of contact management and follow-up without requiring a team to administer it. The following platforms see strong adoption among single-person operations, and you can explore the full [small business CRM](https://www.g2.com/categories/crm?segment=small-business) category for additional options: - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — A top pick among freelancers and solo sales professionals for keeping deal pipelines organized without requiring daily admin overhead. - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — Built explicitly for solopreneurs and micro-businesses, prioritizing simplicity and a flat-rate pricing model that avoids the per-feature upgrade cycle common in larger platforms. - [folk](https://www.g2.com/products/folk-folk/reviews) — A modern, lightweight CRM designed around relationship management that resonates strongly with founders and freelancers who rely heavily on LinkedIn and email for outreach. - [Nutshell](https://www.g2.com/products/nutshell/reviews) — Solo users highlight Nutshell's ease of implementation and task-based reminders as core value drivers for staying organized without dedicated CRM support. ### Enterprise FAQs #### **What is the best-rated CRM software for tech enterprises?** Technology enterprises require a CRM with deep customization, scalable architecture, and strong developer ecosystems. These platforms earn the highest marks from enterprise tech buyers, and you can explore the full [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — The market's most recognized enterprise CRM, built for large tech organizations that require custom objects, complex automation, AI-driven sales assistance, and broad ecosystem integrations. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Increasingly adopted by mid-to-large tech companies for its accessible interface, cross-functional deal visibility, and tight alignment between marketing and sales data. - [Creatio](https://www.g2.com/products/creatio/reviews) — A no-code-first CRM platform valued by enterprise tech teams for its powerful marketing suite, flexible workflow automation, and deep customization without requiring developer resources. - [NetSuite](https://www.g2.com/products/netsuite/reviews) — An enterprise-grade platform that combines CRM capabilities with ERP, finance, and inventory management, making it a strong fit for tech companies that need unified business operations. #### **What is the most reliable CRM software tool for enterprises?** Enterprise buyers prioritize uptime, data integrity, and consistent performance at scale. Among platforms with significant enterprise user bases in this review dataset, the following earn recognition for reliability: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Long the enterprise reliability benchmark, Salesforce is recognized for centralized data management, extensive uptime infrastructure, and a mature ecosystem of support and implementation partners. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise teams frequently cite HubSpot's consistent platform availability, predictable performance, and strong user permissions and admin controls. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise users highlight Creatio's stability across large user deployments, noting its hosted and on-premise options and continuous platform enhancements as drivers of long-term confidence. - [NetSuite](https://www.g2.com/products/netsuite/reviews) — Trusted by enterprises for housing critical business data across CRM, financials, and operations in a single auditable system, with robust case-based support infrastructure. #### **What is the best-reviewed CRM software for enterprise app integration?** Integration depth is a top evaluation criterion for enterprise CRM buyers managing complex tech stacks. These platforms stand out for their integration ecosystems, and you can explore the [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for in-depth comparison: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Salesforce's AppExchange and native API infrastructure make it a top choice for enterprises requiring integration with ERP, marketing, service, and analytics platforms at scale. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise users praise HubSpot's native integrations and marketplace ecosystem for connecting sales data across business intelligence, email, and communication tools. - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — Recognized for strong third-party integrations including Salesforce and Zapier, making it a practical choice for enterprises embedding CRM and marketing automation into broader workflows. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise reviewers highlight Creatio's flexible integration framework and no-code tooling as differentiators for connecting CRM processes with legacy and third-party systems. #### **What is the best enterprise CRM for customer success teams?** Customer success functions within enterprise organizations require a CRM layer that goes beyond pipeline management — one that tracks client health, onboarding progress, and renewal timelines. You can browse the full [enterprise CRM software](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for a complete list of top-rated options: - [Planhat](https://www.g2.com/products/planhat/reviews) — Purpose-built for enterprise customer success teams, Planhat manages the full post-sale lifecycle from onboarding through renewal with health scoring, timeline management, and proactive account planning tools. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — Enterprise customer success teams use HubSpot for cross-department deal visibility and contact management, particularly in environments where CS and sales operate from shared data. - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Used by enterprise CS teams that need deep customization and integration to map complex customer journeys, connect service records, and track success metrics across accounts. - [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) — An enterprise CRM that centralizes account information, customer contracts, and support requests, earning high marks from administrators for its configurability and clean information architecture. #### **What is the best enterprise CRM with AI capabilities?** AI functionality in enterprise CRM has moved from differentiator to expectation, spanning predictive analytics, automated outreach, intelligent forecasting, and virtual sales assistants. The following platforms lead on AI maturity within the enterprise segment reviewed here, and you can explore the [enterprise CRM](https://www.g2.com/categories/crm?segment=enterprise) category on G2 for the latest AI feature comparisons: - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — Salesforce's native AI layer, Einstein, delivers predictive lead scoring, automated data capture, and conversational AI for enterprise sales teams operating at scale. - [Creatio](https://www.g2.com/products/creatio/reviews) — Enterprise users highlight Creatio's rapidly expanding AI capabilities integrated within its no-code workflow environment, enabling smarter automation without developer dependency. - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — HubSpot has embedded AI across email tracking, deal predictions, and content assistance — features enterprise teams are actively incorporating into daily sales workflows. - [HighLevel](https://www.g2.com/products/highlevel/reviews) — Reviewers in tech-oriented agencies highlight HighLevel's AI voice employee and AI-driven workflow features as a meaningful competitive advantage, particularly for teams managing high volumes of inbound and outbound communication. ### Sources 1. [73+ Sales Statistics To Achieve Business Targets in 2024](https://www.g2.com/articles/sales-statistics), G2 2. G2 reviews data: G2 reviews are sourced from verified software users and factor in satisfaction ratings, market presence, and real-time popularity data. Rankings in this guide are based on an analysis of G2 user reviews published within the last 12 months. For more details, read [G2’s full scoring methodology](https://documentation.g2.com/docs/research-scoring-methodologies). 3. [CRM technology trends](https://www.sap.com/india/products/crm/what-is-crm/crm-technology-trends.html), SAP 4. [Keeping Up to Date with CRM Trends in 2025: Here’s What to Expect](https://solutionsmetrix.com/article/top-crm-trends-2024/)​, Solutions Metrix Last Updated on 04/20/2026 _Written and researched by _[_Blue Bowen_](https://research.g2.com/insights/author/blue-bowen) _Reviewed and edited by _[_Sinchana Mistry_](https://www.linkedin.com/in/sinchana-mistry95/)