# Best CRM Software - Page 59

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,088

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,900+ Authentic Reviews
- 1,088+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=1934&focus%5B%5D=3296&focus%5B%5D=128650)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, ActiveCampaign, Close, and Bigin by Zoho CRM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm)

**Sponsored**

### Copper

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-04T11%3A29%3A37Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6027&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3FTag%3Dpain%25252525252520reduction%26page%3D59&secure%5Btoken%5D=a9361a8728d1f73829cc2a41626cd53ff8bde7cdb4670fb17fa99a3bcd09ff39&secure%5Burl%5D=https%3A%2F%2Fwww.copper.com%2Fsignup%3Futm_source%3DG2%26utm_medium%3Dreviewwebsites%26utm_campaign%3Dclicks&secure%5Burl_type%5D=free_trial)

### [CRMown](https://www.g2.com/products/crmown/reviews)

CRMown is an AI-native, all-in-one business platform built to be owned and replace the fragmented SaaS stack that most SMBs are stuck managing. One platform. Nine suites. 105+ AI features. Replaces 35+ tools. By the numbers: • 230+ data models in production • 1,500+ API endpoints • 100+ workflow automation templates • 15 AI providers supported (BYOK) • 11 communication channels in a unified inbox • 9 modular suites: Automation, Marketing, Web Studio, Finance, Enterprise, Education, Client Hub, Comm Pro, Operations What makes it different: — Built as one system from day one, not bundled from acquisitions — AI included on every plan tier, not sold as a separate add-on — Bring-your-own-key for AI providers, so you control model choice and cost — Perpetual license available — own the platform outright, never pay subscription again Who we serve: small and mid-sized businesses that have outgrown HubSpot's pricing, find Salesforce overwhelming, and want more than what GoHighLevel offers.

#### Who Is the Company Behind CRMown?

- **Seller:** [CRMown](https://www.g2.com/sellers/crmown)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d60d3971914143f48156d8bc3fa3712ebebf47937b9aab301f29935cfffa94a2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrmown%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRMpli](https://www.g2.com/products/crmpli/reviews)

CRMpli is a simple, privacy-first CRM designed specifically for freelancers, SMBs, and small teams. It unifies contact management, deal tracking, task organization and email integration into one intuitive platform. Unlike traditional CRMs that charge per user CRMpli offers a unique pricing model with unlimited team members. Charging only based on data usage. Hosted in the EU with end-to-end encrypted file storage and GDPR compliance by design, it allows businesses to streamline relationships without compromising on security or simplified workflows.

#### Who Is the Company Behind CRMpli?

- **Seller:** [CRMpli](https://www.g2.com/sellers/crmpli)
- **HQ Location:** Kortrijk, BE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=edad87854829367d397dfc221d2f369c3b16b4ede176e48adae764baf5edb11b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrmpli%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRM Software Singapore](https://www.g2.com/products/crm-software-singapore/reviews)

Info-Tech CRM is a simple, affordable sales management platform built specifically for SMEs. It helps you capture leads from Google and Facebook ads, follow up faster, generate quotations, send invoices, and collect payments — then nurture customers through email and marketing campaigns — all in one easy-to-use system. All-In-One CRM Software With native integration to HRMS, Accounting, email, WhatsApp, Zoom, Teams, and payment gateways, your sales team stays productive, accountable, and focused on closing deals, whether they’re in the office or on the move.

#### Who Is the Company Behind CRM Software Singapore?

- **Seller:** [Info-Tech Systems Ltd.](https://www.g2.com/sellers/info-tech-systems-ltd)
- **Year Founded:** 1996
- **HQ Location:** Singapore
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e5905204598175e7ab405e2cbe1ab625daaf4915d0d0d21b65e2de81ba80d62&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finfo-tech-systems-integrators%2F&secure%5Burl_type%5D=linkedin_company_website)  
502 employees on LinkedIn®

### [CRPRO](https://www.g2.com/products/crpro/reviews)

CRPRO is a WhatsApp CRM built for Brazilian small and medium businesses that sell and support customers over WhatsApp and need structure without enterprise-grade complexity. Connected through the official Meta WhatsApp API (as an approved BSP), CRPRO removes the risk of getting the number banned and unlocks what the regular WhatsApp Business app can't do: multi-agent support (multiple agents on a single number, with routing and supervision), a sales kanban tied directly to conversations, mass campaigns with Meta-approved templates, follow-up automations, and a built-in AI agent (Cris) that qualifies and replies to leads before a human steps in — including outside business hours. Everything runs in Portuguese, priced in Brazilian reais, hosted on servers in Brazil and compliant with LGPD (Brazil's data protection law). CRPRO is designed for teams of 2 to 10 agents closing deals over WhatsApp — clinics, real estate, agencies, e-commerce and service businesses. Key features: • Official WhatsApp API (Meta / approved BSP) — no ban risk • Multi-agent shared inbox on a single number • Sales kanban integrated with conversations • Built-in AI agent (Cris) for first response and lead qualification • Mass campaigns with Meta-approved templates • Follow-up automations and workflows • Lead capture forms with automatic distribution • Conversion dashboard and reports • Servers in Brazil · LGPD compliant What sets CRPRO apart: pricing in BRL with no exchange-rate surprises (unlike USD-billed competitors), AI included rather than sold as an expensive add-on, and a genuine official API — not a disguised WhatsApp Web workaround.

#### Who Is the Company Behind CRPRO?

- **Seller:** [CRPRO](https://www.g2.com/sellers/crpro)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Csmart Telco CRM](https://www.g2.com/products/csmart-telco-crm/reviews)

Csmart Telco CRM is a comprehensive, AI-powered Customer Relationship Management platform developed by Covalense Digital, tailored specifically for Communication Service Providers (CSPs). It is designed to enhance customer engagement, streamline operations, and drive business growth in the telecommunications sector. 🔑 Key Features 360° Customer View: Provides a unified interface for managing customer data, enabling personalized interactions and improved service delivery. Product Catalogue Management: Allows CSPs to track product portfolios, create versatile bundles, and manage product specifications efficiently. Csmart Order Management: Utilizes advanced AI systems to handle complex order workflows, enhancing customer satisfaction and reducing time-to-revenue. Csmart Workflow & Assignment Management: Offers configurable workflows and auto-assignment of tickets to relevant teams, improving operational efficiency and customer support. Csmart Approval & Notification Management: Manages role-based approvals and triggers notifications through multiple channels, ensuring timely communication and compliance. Csmart Robust Security: Incorporates Identity and Access Management (IAM) to safeguard data against breaches and unauthorized access. Csmart Actionable Insights: Provides real-time analytics and performance metrics, enabling informed decision-making and proactive customer engagement. Covalense Digital 🌟 Business Benefits Enhanced Productivity: Automates routine tasks, allowing teams to focus on strategic initiatives. Improved Customer Experiences: Ensures swift order processing and efficient issue resolution, leading to higher customer satisfaction. Csmart +1 Covalense Digital +1 Faster Time-to-Market: Customizable workflows enable rapid introduction of new products and services. Csmart Effective Communication: Delivers targeted updates to internal teams and external stakeholders, facilitating better collaboration. Csmart In-Depth Insights: Offers immediate analysis of key performance indicators (KPIs), aiding in reducing customer churn and enhancing satisfaction. Csmart Telco CRM is part of Covalense Digital's broader Csmart suite, which includes solutions for Digital BSS, CX Management, Digital Marketplace, and more, all designed to support CSPs in their digital transformation journey. For more queries, email us at reachus@covalensedigital.com

#### Who Is the Company Behind Csmart Telco CRM?

- **Seller:** [CovalenseDigital Solutions](https://www.g2.com/sellers/covalensedigital-solutions)
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=94d55ef7ce00b696cf0c6b304777f3e2adc63a485ddb23edc2c7242bb0bf1a8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcovalensedigital&secure%5Burl_type%5D=linkedin_company_website)  
545 employees on LinkedIn®

### [Customer Connect CRM](https://www.g2.com/products/customer-connect-crm/reviews)

Customer Connect CRM is a streamlined customer relationship management system designed to help small and medium-sized businesses efficiently manage customer inquiries and sales processes. By consolidating all leads into a single, user-friendly platform, it enables faster follow-ups and reduces administrative overhead, allowing sales teams to focus on closing deals and fostering customer relationships. Key Features and Functionality: - Unified Lead Management: Collects inquiries from various channels, including web forms and emails, ensuring all potential leads are centralized and easily accessible. - Customizable Sales Pipelines: Offers the flexibility to tailor sales processes with custom steps, tags, and fields, aligning the CRM with specific business workflows. - AI-Powered Automation: Utilizes artificial intelligence to automatically populate contact details and relevant information from incoming messages, minimizing manual data entry and reducing errors. - Intuitive User Interface: Designed for simplicity, the platform requires no extensive training, enabling quick adoption and efficient use by teams of all sizes. - Integration Capabilities: Seamlessly connects with existing tools and systems, such as email platforms and project management applications, to create a cohesive workflow. Primary Value and Solutions Provided: Customer Connect CRM addresses common challenges faced by businesses in managing customer interactions and sales pipelines. By centralizing all inquiries and automating routine tasks, it eliminates the risk of missed opportunities due to scattered information or slow follow-ups. The platform's simplicity ensures that teams can focus on engaging with customers and driving sales, rather than navigating complex systems. Its affordability and ease of use make it an ideal solution for businesses seeking to enhance their sales processes without incurring high costs or requiring extensive technical expertise.

#### Who Is the Company Behind Customer Connect CRM?

- **Seller:** [Customer Connect CRM](https://www.g2.com/sellers/customer-connect-crm)
- **Year Founded:** 2022
- **HQ Location:** Stockholm, SE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd5233404113d5c174a3df1781536f3916655aed13ab30b930155974b271ad1d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F90783547&secure%5Burl_type%5D=linkedin_company_website)  
248 employees on LinkedIn®

### [Customermates](https://www.g2.com/products/customermates/reviews)

Customermates is an open-source CRM built for small B2B teams that already use AI. Instead of typing into forms, your team works inside Claude, ChatGPT, or Gemini while the CRM updates automatically in the background. Deal stages move, follow-ups get drafted, and contact notes stay current without anyone logging in to update them. Most CRMs fail because reps avoid the data entry. Customermates removes the entry barrier entirely by making the AI tools your team already trusts the interface for the CRM. After a call, you tell Claude what happened and the deal, notes, and next action are updated. The pipeline finally reflects reality. Underneath the automation sits a clean, modern CRM with contacts, deals, organizations, services, and customizable pipelines. No bloat, no modules you will never use, just the core entities a small sales team actually needs. Pricing and deployment - Free to self-host via Docker (AGPL-3.0) - EU-cloud hosted from €9 per user per month - Setup takes about two minutes, no migration, no consultants Who it is for Small B2B teams (2 to 20 people) that have tried a CRM before and stopped using it, or are adopting one for the first time and want it to work with their AI workflow from day one. Key facts - Native integration with Claude, ChatGPT, and Gemini - 54 MCP tools for agent-driven CRM access - Open-source under AGPL-3.0 - Made in Germany, GDPR-compliant by default - Self-hostable

#### Who Is the Company Behind Customermates?

- **Seller:** [Customermates](https://www.g2.com/sellers/customermates)
- **Year Founded:** 2026
- **HQ Location:** Mannheim, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad3545c7b08d06bf57288c7a27fb5c952f44807b8cb31b4746fa0bb0fb07019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomermates%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Customer Relationship Management Software](https://www.g2.com/products/veuz-concepts-customer-relationship-management-software/reviews)

With years of commitment, we've designed a solution for sales professionals and businesses alike. Our CRM software simplifies sales processes, centralizes data, and provides intuitive visualization of your entire sales pipeline, guaranteeing effective deal closure.

#### Who Is the Company Behind Customer Relationship Management Software?

- **Seller:** [Veuz Concepts](https://www.g2.com/sellers/veuz-concepts)
- **Year Founded:** 2008
- **HQ Location:** Kozhikode, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34494476e3a6cdbdb6e4b0a506dad1e7e9d21d3d35c9fc463c53f01be932074c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fveuzconcepts%2F&secure%5Burl_type%5D=linkedin_company_website)  
77 employees on LinkedIn®

### [Daily Technology](https://www.g2.com/products/daily-technology/reviews)

We provide web development, business systems and tailored internal tools for businesses across different industries

#### Who Is the Company Behind Daily Technology?

- **Seller:** [Alwadth Enterprises](https://www.g2.com/sellers/alwadth-enterprises)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DE7LS CRM Platform](https://www.g2.com/products/de7ls-crm-platform/reviews)

A New Standard for Client & Partner Management DE7LS is a purpose-built CRM engineered to transform the way modern businesses manage clients, partners, sales and commercial operations. Designed specifically for growing SMEs and ambitious organisations, DE7LS streamlines the entire commercial lifecycle from lead generation and opportunity management through to onboarding, commission calculation, invoicing and settlement within a single, commercially intelligent platform. Built on a modern cloud-native architecture using AWS, OpenAI, Gemini, Perplexity AI, Firecrawl and Resend, DE7LS harnesses the latest advances in artificial intelligence, automation and scalable infrastructure to deliver a fast, secure and future-ready platform. Intelligent AI assistants, workflow automation and contextual insights help reduce manual administration, improve decision-making and accelerate business growth while ensuring exceptional performance and reliability. Every aspect of DE7LS has been designed with user experience at its core. Its clean, intuitive interface, fully responsive mobile design and lightning-fast performance enable teams to work seamlessly from the office, at home or on the move. The platform is simple enough for first-time users yet powerful enough to support complex commercial operations. More than a traditional CRM, DE7LS combines customer relationship management, partner and affiliate programmes, commission management, digital onboarding, document management, workflow automation, reporting and business intelligence into a single, unified platform. Extensive functionality, enterprise-grade security and intelligent automation provide exceptional value without the complexity and cost typically associated with legacy CRM systems. Whether replacing expensive legacy software or building the commercial foundation for future growth, DE7LS provides organisations with a smarter, faster and more cost-effective way to manage customers, partners and revenue. It is the next generation of commercial operating platforms, combining cutting-edge technology, exceptional usability and intelligent automation to help businesses scale with confidence.

#### Who Is the Company Behind DE7LS CRM Platform?

- **Seller:** [DE7LS](https://www.g2.com/sellers/de7ls)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DelveAnt](https://www.g2.com/products/delveant/reviews)

DelveAnt is an AI-native CRM built for lean sales teams. Built-in AI agents handle lead qualification, enrichment, scoring, follow-ups, email drafting, and pre-call prep, so reps don't have to. Instead of spending hours updating fields and digging through tabs, teams save up to 10 hours a week as agents automate the work that usually gets skipped. DelveAnt also surfaces first-party buyer and visitor intent data, so teams know who to prioritize and when to engage. Manage leads, contacts, accounts, and pipeline in one place, with AI that keeps deals moving.

#### Who Is the Company Behind DelveAnt?

- **Seller:** [Kovaion Consulting](https://www.g2.com/sellers/kovaion-consulting-5007d7a8-0e82-4fe1-b828-2dbfe2b96091)
- **Year Founded:** 2010
- **HQ Location:** London, England, United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2a20f765b8488189515b2c158fc67018d046553248bc84fcb1d2843a9dcf114&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkovaion%2F&secure%5Burl_type%5D=linkedin_company_website)  
255 employees on LinkedIn®

### [Dench CRM](https://www.g2.com/products/dench-crm/reviews)

Dench: AI CRM + Full-Service Deployment Most CRMs sell you software and hand you a 200-page setup guide. Dench is different. We're the only CRM that ships with an embedded team: we migrate your data, build your object schema, configure your integrations, train your people, and deploy AI agents that keep your pipeline clean without a Salesforce developer, a RevOps contractor, or a six-month implementation project. From day one, our team works inside your stack. We pull your existing data out of HubSpot, Salesforce, or whatever spreadsheet graveyard you're currently using, and rebuild it properly in Dench. Custom objects, custom fields, automation rules, integration config across Gmail, Slack, Notion, GitHub, LinkedIn, and 50+ other tools. Everything set up the way your business actually works, not the way a generic CRM template assumes it does. Then we train your team. Not a one-hour Zoom and a PDF. Real sessions that build CRM discipline: how to log activity consistently, how to keep data clean, how to use AI agents to do the repetitive work so your reps spend time selling instead of updating fields. Quarterly business reviews keep the system evolving as your pipeline grows. The AI layer is what makes it permanent. Dench agents enrich leads automatically, move deals through stages based on real signals, draft outreach, log interactions, and flag hygiene issues before they compound. Your CRM stays accurate without someone babysitting it. No implementation consultant invoice. No dedicated Salesforce admin headcount. No duct-taped automation stack. One engagement, everything included, starting at $1,500/month.

#### Who Is the Company Behind Dench CRM?

- **Seller:** [Dench.com](https://www.g2.com/sellers/dench-com)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9603ca26a1b899492d14bbf9f9fd4896c57c513c2210850ed936dfd5015313c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdenchhq&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Dilmach CRM](https://www.g2.com/products/dilmach-crm/reviews)

DilmachCRM is a European technology company dedicated to developing the next generation of customer relationship management (CRM) software. Their platform empowers businesses worldwide with intelligent tools designed to transform customer interactions, streamline operations, and drive sustainable growth through innovation and excellence. Key Features and Functionality: - AI Agent: Leverages artificial intelligence to automate tasks and provide insightful analytics, enhancing decision-making processes. - Dashboard: Offers a comprehensive overview of business metrics, enabling users to monitor performance and identify trends effectively. - Deals Management: Facilitates the tracking and management of sales opportunities, ensuring efficient pipeline management. - Client Management: Provides tools to maintain detailed client profiles, fostering stronger relationships and personalized communication. - Team Chat: Includes integrated communication channels to promote collaboration and information sharing among team members. - Cloud Storage: Ensures secure storage and easy access to important documents and data from any location. Primary Value and Solutions Provided: DilmachCRM addresses the challenges businesses face in managing customer relationships by offering a unified platform that integrates advanced features such as AI-driven automation, comprehensive dashboards, and collaborative tools. This integration streamlines operations, enhances customer engagement, and supports data-driven decision-making, ultimately driving business growth and efficiency.

#### Who Is the Company Behind Dilmach CRM?

- **Seller:** [DilmachCRM Modern Core for Digital team](https://www.g2.com/sellers/dilmachcrm-modern-core-for-digital-team)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [DivineProducts](https://www.g2.com/products/divineproducts/reviews)

DivineMind.AI is the European all-in-one business platform that combines CRM, accounting, project management, team HR, AI compliance, video conferencing, and cloud storage in a single solution. Developed as a modern alternative to SAP, Salesforce, and sevdesk—at a flat rate with no hidden costs. 100% GDPR compliant, EU AI Act ready, hosted in Europe.

#### Who Is the Company Behind DivineProducts?

- **Seller:** [DivineMind.AI](https://www.g2.com/sellers/divinemind-ai)
- **Year Founded:** 2020
- **HQ Location:** Gold Coast, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c637eb949fbf6ee21efbba534f8708d4c82d520d805920ef6dad63bcb8456e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdivinemind%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Dynamics 365 CE Software](https://www.g2.com/products/dynamics-365-ce-software/reviews)

At UDS Systems, we are dedicated to creating and implementing software solutions that amplify the benefits of Microsoft Dynamics 365, Power Platforms, and Azure. Since our journey in 2007, we have been developing innovative tools and digital solutions that automate and simplify customer workflows. It not only saves time and resources but also facilitates business growth. As a Microsoft Solutions Partner, we take pride in guiding our clients through the complex landscape of cloud technologies. We leverage our extensive experience to help them make informed business decisions. With over 70 successful projects in the EU and US, our reputation reflects our commitment to delivering results and fostering lasting client relationships. Our services: - Microsoft Dynamics 365 CE and PowerApps implementation: Business process survey and analysis Technical requirements preparation System customization and development User training program - Quick Start of Dynamics 365 CRM (Sales, Customer Insights, Customer Service and Field Service) - Custom apps and portals development - Data migration / Cloud migration - AI Service - Microsoft Dynamics 365 licenses - Dynamics 365 with third-party platforms integration - CRM audit and consulting - Dynamics 365 Support Services Our Solutions: - Sales Solution for Wholesalers - Resource Scheduling Solution - Grant Management Solution - Product Information Management (PIM) - Inventory Management Tool - And other industry solutions

#### Who Is the Company Behind Dynamics 365 CE Software?

- **Seller:** [UDS Systems](https://www.g2.com/sellers/uds-systems)
- **Year Founded:** 2007
- **HQ Location:** Kyiv, UA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23d5b01d665e7a231bb4b2a6d5bfdb80d97667abe6f9828ba55824828fb43c72&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuds-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

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- [Contract Management](/categories/contract-management)
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[Browse CRM Themes](/categories/crm/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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