# Best CRM Software - Page 66

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,098

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,100+ Authentic Reviews
- 1,098+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=3296&focus%5B%5D=128650&focus%5B%5D=1934)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Close, Bigin by Zoho CRM, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=close&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign)

**Sponsored**

### Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-07T22%3A03%3A19Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=576&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3F1fa21669_page%3D2%26page%3D66%26post_type%3Dpost&secure%5Btoken%5D=9f8b0fab91ecb873ef8bcf4348f06cbc57b3ccd4f90ade2df06c1ec3de628c14&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fcrm%2Fsignup.html%3Fplan%3Denterprise&secure%5Burl_type%5D=free_trial)

### [next4biz CRM](https://www.g2.com/products/next4biz-crm/reviews)

Next4biz CRM is a new generation CRM with digital behavior analysis, marketing & sales automation, and AI powered end-to-end customer service management features. Marketing & sales features: - Integration to legacy systems with data deduplication - Customer’s digital footprint monitoring - Dynamic segmentation, KPI and scorecard management - Rule-based marketing & sales automation - Opportunity and task management Customer service management features: - Omnichannel communication - AI powered complaint categorization - User interface and agent script design for categories - End-to-end complaint management with workflows - Knowledge base and self service Next4biz CRM is a no-code solution bringing less IT dependency and more agility for sales & service teams. Next4biz CRM can be 2-way integrated with other systems. Next4biz CRM is compliant with GDPR, CCPA, KVKK.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate next4biz CRM?

- **Has the product been a good partner in doing business?:** 1.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind next4biz CRM?

- **Seller:** [Next4biz](https://www.g2.com/sellers/next4biz)
- **Year Founded:** 2006
- **HQ Location:** İstanbul, Kadıköy
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d56721ada226aafb777ac29a531b5b2a08e14f1121e8a2cd8ef01d602f41874&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnext4biz%2F&secure%5Burl_type%5D=linkedin_company_website)  
64 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About next4biz CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of next4biz CRM, finding it uncomplicated compared to other complex options.
- Users find the **intuitive design** of next4biz CRM refreshing, as it simplifies their experience compared to other options.
- Users appreciate the **simplicity** of next4biz CRM, finding it easy to use compared to more complex options.
- Users appreciate the **simplicity** of next4biz CRM, finding it easy to use compared to other complex systems.
- Users appreciate the **user-friendly design** of next4biz CRM, finding it easy to navigate compared to other systems.

##### Cons

- Users are frustrated by the **poor customer support** , with chat representatives unable to adequately answer questions.
- Users express frustration with the **poor support** in next4biz CRM, lacking responsive assistance for their inquiries.
- Users feel frustrated by the **lack of responsive chat support** , leaving questions unanswered during critical moments.

#### What Are Recent G2 Reviews of next4biz CRM?

**["A software system where I can efficiently manage my sales and product management activities."](https://www.g2.com/survey_responses/next4biz-crm-review-9457530)**

**Rating:** 4.0/5.0 stars

_— Elçin B._

[Read full review](https://www.g2.com/survey_responses/next4biz-crm-review-9457530)

### [Nextservice AI](https://www.g2.com/products/nextservice-ai/reviews)

NextService AI offers the following key tools: AI Automation: Automates booking, scheduling, invoicing, and customer inquiries. User-Friendly Interface: An intuitive design for easy navigation. Comprehensive Task Management: Manage projects and communication in one place. Omnichannel Helpdesk: Centralizes customer support across multiple channels. Intelligent Insights and Analytics: Provides actionable insights and monitors KPIs. Appointment Scheduling: Simplifies managing appointments through natural language processing. Customer-Centric Features: Enhances relationship management by remembering important customer details.

#### Who Is the Company Behind Nextservice AI?

- **Seller:** [Nextservice AI](https://www.g2.com/sellers/nextservice-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4039ce3fbf377b3c29a6d79a29c709170513516fcb9462de9b5a37b7323c61e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextservice-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Nexxou CRM](https://www.g2.com/products/nexxou-crm/reviews)

CRM com IA e WhatsApp nativo para PMEs brasileiras. SDR Bot qualifica leads 24h, automação de follow-up elimina leads esquecidos e funil Kanban com visibilidade total do pipeline. Resultado médio em 90 dias: +72% conversão lead→proposta, -38% ciclo de vendas.

#### Who Is the Company Behind Nexxou CRM?

- **Seller:** [Nexxou](https://www.g2.com/sellers/nexxou)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7add4a8c530bd2eb995c58927a553553e374ea1ea7f7cc8d50c738004880430d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexxou%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Nubot](https://www.g2.com/products/nubot/reviews)

Nubot is an AI-powered Customer Relationship Management (CRM) platform designed to automate and enhance customer interactions across multiple messaging channels, including WhatsApp, Facebook, Instagram, and TikTok. By integrating artificial intelligence, Nubot enables businesses to respond to customer inquiries, schedule appointments, and send reminders automatically, ensuring 24/7 engagement without manual intervention. This automation streamlines communication processes, allowing companies to focus on core operations while maintaining consistent and personalized customer service. Key Features and Functionality: - Multi-Channel Integration: Seamlessly connects with WhatsApp, Facebook, Instagram, and TikTok, centralizing customer interactions within a single platform. - AI-Powered Agents: Deploys intelligent agents capable of handling customer inquiries, scheduling, and follow-ups autonomously, providing immediate responses and personalized engagement. - Automated Scheduling and Reminders: Manages appointment bookings and sends timely reminders to customers, reducing no-shows and enhancing customer satisfaction. - Sales and Marketing Automation: Facilitates the creation of personalized marketing campaigns and sales funnels, automating lead generation and nurturing processes. - Customer Segmentation and Prioritization: Categorizes customers based on their engagement levels, allowing businesses to prioritize high-potential leads and tailor their outreach strategies accordingly. Primary Value and Solutions Provided: Nubot addresses the challenge of managing and scaling customer interactions by automating routine tasks and ensuring continuous availability. This leads to increased sales opportunities, improved customer satisfaction, and operational efficiency. By leveraging AI, businesses can provide prompt and personalized responses, maintain consistent communication, and effectively manage customer relationships without the need for constant human oversight. This not only enhances the customer experience but also allows companies to allocate resources more effectively, focusing on strategic growth initiatives.

#### Who Is the Company Behind Nubot?

- **Seller:** [Nubot](https://www.g2.com/sellers/nubot)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc7726c4f80f2ada4a4d9d45ca59edf76a434fb2a90d26e9477acb199c2fbd9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgonubot&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Nynch CRM](https://www.g2.com/products/nynch-crm/reviews)

Nynch is an AI-native CRM built for B2B consultants, fractional executives, and small agencies. It centralises contacts, accounts, email, meetings, and notes into a single timeline so users can see the full context of each relationship. Nynch helps manage deals, services, and renewals, surfaces priority follow-ups, and turns call notes into clear next steps, making revenue activity easier to organise and track with minimal manual admin.

#### Who Is the Company Behind Nynch CRM?

- **Seller:** [Nynch](https://www.g2.com/sellers/nynch)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=562a3fbfa8aa6c7a57084e6cbaf73e1e2aa7a3e9ce92e47ab43666ea2384190a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnynch%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Office24by7](https://www.g2.com/products/office24by7-office24by7/reviews)

Office24by7 is a software company that provides a cloud-based CRM and business communication platform designed to help organizations manage customer interactions and workflows from a single system. The platform integrates CRM, cloud telephony, IVR, marketing automation, and customer support tools to support multichannel communication across voice, SMS, WhatsApp, email, and web channels. Office24by7 enables sales, marketing, and service teams to track leads, record customer conversations, and automate follow-ups without relying on multiple disconnected applications. Its no-code configuration framework allows organizations to customize workflows, modules, and reports based on their business processes. Built-in telephony features such as click-to-call, call recording, and intelligent call routing connect communication directly with customer data. The company serves industries including real estate, banking, healthcare, education, e-commerce, SaaS, logistics, manufacturing, and professional services. Office24by7 is accessible on desktop and mobile (iOS and Android), supporting both office-based and remote teams with centralized customer data and communication management.

#### Who Is the Company Behind Office24by7?

- **Seller:** [Office24by7](https://www.g2.com/sellers/office24by7-293e384c-c523-42a4-900a-298282d6c2c3)
- **Year Founded:** 2017
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a555080b9b1d708a6f960095d02b062aaeb26b625dfcea6cb3c9a46c34fe81f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foffice-24-by-7%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

### [Omnichannel CRM](https://www.g2.com/products/omnichannel-crm/reviews)

Pragma’s Omnichannel CRM consolidates all customer communication channels — WhatsApp, Email, SMS, VoIP calls, Instagram, and Facebook — into a unified engagement system. Every interaction is mapped to a single customer profile, enabling context-rich support and lifecycle communication. The platform uses real-time channel APIs, automatic conversation routing, and agent load balancing to ensure fast responses at scale. Event-level syncing with order, delivery, and payment systems provides agents with operational context for precise issue resolution. The CRM also supports automation rules, SLA tracking, sentiment tagging, and audit-friendly conversation logs. Its analytics engine captures message metrics, agent performance, intent patterns, and channel efficiency, giving brands complete visibility across the support and engagement stack.

#### Who Is the Company Behind Omnichannel CRM?

- **Seller:** [Pragma (formerly Logisy)](https://www.g2.com/sellers/pragma-formerly-logisy)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1402ca431926239c761a594841c06da961af4ad1643eba47327d220e337ba895&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbepragmadotai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OneOffice](https://www.g2.com/products/quickly-oneoffice/reviews)

A unified CRM, Sales, and Expense Management Software that centralizes customer management, lead tracking, sales pipeline, invoicing, expense tracking, and financial reporting in one platform for businesses of all sizes. OneOffice helps you track leads, manage client relationships, send invoices, and stay organized across tasks and projects. It includes tools for multi-currency billing, file sharing, internal collaboration, and team coordination. From client onboarding to inventory and production tracking, OneOffice keeps everything in sync and accessible from any device. Key Features: (Creation) - Manage projects, tasks, leads, clients, and vendors - Handle items, stores, requisitions, RFQs, and purchase orders - Generate quotations, invoices, and delivery challans - Create production templates and manage production orders (Tracking) - Track leads, client interactions, and payments - Monitor stock-in, stock-out, and purchase activities - View order lists and requisition statuses - Track expenses, bills, and financial transactions (Management) - Set up users with custom roles and permissions - Customize branding, time zones, and date formats - Manage inventory, sales, expenses, and operational settings (Accounting) - Maintain client accounts, generate reports, and track income and expenses - Support for multi-currency invoicing and account management (Delivery) - Manage deliveries with linked challans and real-time order tracking - Record delivery status and confirmations Visit OneOffice at: quicklyservices.com/oneoffice

#### Who Is the Company Behind OneOffice?

- **Seller:** [Quickly](https://www.g2.com/sellers/quickly)
- **Year Founded:** 2019
- **HQ Location:** Dhaka, BD
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51c03fdd3ee319b11c7077f2706147e8c160613a84721ebf5671a7598cb2661a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquicklyofficial&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

### [Opportunity CRM](https://www.g2.com/products/opportunity-crm/reviews)

Opportunity® combines the power of an intuitive CRM with integrated AI and operational BI. Real-time data, smart automation, and modular flexibility to help your company grow without complications.

#### Who Is the Company Behind Opportunity CRM?

- **Seller:** [Opportunity](https://www.g2.com/sellers/opportunity)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OpsArrow](https://www.g2.com/products/opsarrow/reviews)

OpsArrow Solve 2 Key Problems for Businesses: - One-time investment: Say goodbye to per-user fees. OpsArrow offers a one-time investment, making it cost-effective for growing businesses. - Full Data Ownership: Maintain complete control over your data with on-premise or cloud deployment. OpsArrow CRM Enables You To: - Create Multiple Pipelines: Organize your sales process with customizable pipelines. - Assign Users to Pipelines: Easily collaborate by adding team members to relevant pipelines. - Define Pipeline Stages: Track lead progress by tagging leads to stages, with views in Kanban or tabular format. - Manage Lead Information: Plan follow-ups with timelines and statuses to ensure no lead is missed. - Set Lead Actions: Plan follow-up actions for leads, ensuring no opportunities are missed. - Create and Track Deals: Attach files, notes, and track deal progress. - Client Management: Store client details, account managers, contacts, attachments, and notes in one place.

#### Who Is the Company Behind OpsArrow?

- **Seller:** [OpsArrow](https://www.g2.com/sellers/opsarrow)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d410821858cf4aabd8d43284fefb30bbd9f7e3d8f15d149eb8068bd31256d33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fopsarrow%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [OptiKratos](https://www.g2.com/products/optikratos/reviews)

OptiKratos is a modern, AI-powered business management platform designed to help growing companies and enterprises gain complete control over their operations through intelligent optimization, automation, and data-driven decision-making. Built with scalability and flexibility at its core, OptiKratos brings together ERP, CRM, analytics, and workflow automation into a single, unified ecosystem—eliminating data silos, reducing operational friction, and improving organizational clarity. From customer relationship management and sales pipelines to finance, operations, inventory, analytics, and automation, OptiKratos enables teams to work smarter, faster, and more efficiently from one centralized platform. Key Capabilities Unified ERP & CRM – Manage customers, sales, finance, operations, and resources in one system AI-Assisted Workflows – Automate repetitive tasks and gain actionable insights Advanced Analytics & Reporting – Turn real-time data into informed business decisions Modular & Scalable Architecture – Use only what you need, scale as you grow Modern, Intuitive Interface – Designed for speed, clarity, and ease of use Role-Based Access & Security – Built for teams of all sizes and structures Who Uses OptiKratos? Startups scaling operations Small and mid-sized businesses modernizing processes Enterprises managing complex, multi-department ecosystems Agencies, service providers, manufacturers, and multi-branch organizations Why OptiKratos? Unlike traditional systems that are rigid and fragmented, OptiKratos focuses on intelligent optimization over brute-force complexity. It empowers leaders with clarity, teams with efficiency, and businesses with strategic control. OptiKratos helps organizations move from scattered tools to structured growth—faster, smarter, and with confidence.

#### Who Is the Company Behind OptiKratos?

- **Seller:** [OptiKratos](https://www.g2.com/sellers/optikratos)
- **Year Founded:** 2025
- **HQ Location:** Newark, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc4afe72166337786b1d2df8107e06c7779fbdcdf8b1a9fcc1aa599af2b242f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptikratos%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Outperform](https://www.g2.com/products/outperform-outperform/reviews)

OutPerform offers a suite of CRM software solutions, including AI Outreach, AI Agent, and WhatsApp CRM, designed to enhance lead management and customer engagement. Their products cater to various industries such as real estate, insurance, automotive, finance, education, and SMEs, focusing on automating processes and improving communication. The company emphasizes rapid response times and personalized interactions, leveraging generative AI to qualify leads and drive sales success.

#### Who Is the Company Behind Outperform?

- **Seller:** [OutPerform](https://www.g2.com/sellers/outperform)
- **Year Founded:** 2009
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9cb12b2062eb56f9a88799c6c92b89923287aeb66f5a22cf7bab3c64102e3e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexcrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [Özgürkod CRM Yazılım Çözümleri](https://www.g2.com/products/ozgurkod-crm-yazilim-cozumleri/reviews)

ÖzgürKod CRM Yazılım Çözümleri, işletmelerin müşteri ilişkilerini, satış süreçlerini ve operasyonel faaliyetlerini tek bir platformda yönetmelerini sağlayan kapsamlı bir yazılımdır. Karmaşık iş süreçlerini basitleştirerek verimliliği artırır ve sürdürülebilir büyümeyi destekler. Ana Özellikler ve Fonksiyonlar: - Müşteri Yönetimi: Tüm müşteri bilgilerini merkezi bir veritabanında toplayarak, iletişim geçmişini ve etkileşimleri takip etme imkânı sunar. - Satış ve Pazarlama: Satış fırsatlarını yönetme, teklif ve anlaşmaları takip etme, randevu planlama ve birleşik gelen kutusu gibi araçlarla satış süreçlerini optimize eder. - Operasyon ve Finans: Ödeme ve tahsilat işlemlerini yönetme, görev atama ve takibi, ürün ve hizmetlerin düzenlenmesi, dinamik raporlama ve analiz gibi fonksiyonlarla operasyonel süreçleri kolaylaştırır. - Entegrasyonlar: WhatsApp, Telegram, Meta Formlar ve web formları gibi çeşitli platformlarla entegrasyon sağlayarak veri kaynaklarını bir araya getirir ve iş süreçlerini sorunsuz hale getirir. - Yapay Zeka Destekli Araçlar: ROI takip sistemi, yapay zeka ile iletişim analizi, hızlı şikayet tespiti ve CRM görüşme segmentasyonu gibi özelliklerle iş süreçlerini daha akıllı hale getirir. Ürünün Temel Değeri ve Çözüm Sağladığı Alanlar: ÖzgürKod CRM, işletmelerin dağınık ve bağlantısız araçlar ile veri kaynaklarını tek bir platformda birleştirerek, iş süreçlerini daha verimli ve şeffaf hale getirir. Bu sayede müşteri memnuniyeti artar, satış süreçleri hızlanır ve operasyonel verimlilik yükselir. Ayrıca, yapay zeka destekli analizler ve entegrasyonlar sayesinde işletmeler, müşteri ilişkilerini daha etkin yönetebilir ve rekabet avantajı elde edebilir.

#### Who Is the Company Behind Özgürkod CRM Yazılım Çözümleri?

- **Seller:** [OZGURKOD](https://www.g2.com/sellers/ozgurkod)
- **Year Founded:** 2023
- **HQ Location:** İSTANBUL, TR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cf284470edab1699a7a6ee13a5afb69c8822378880b8f361d8bf5570f11790f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fozgurkod%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Pandra App](https://www.g2.com/products/pandra-app/reviews)

Designed by professionals and experts in business management, Pandra responds to all the difficulties of business management processes, team management and project management. Adopt a complete all-in-one solution, centralize all your activity in a single tool accessible online and designed for collaborative work and resource sharing.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Pandra App?

- **Seller:** [Pandra](https://www.g2.com/sellers/pandra)
- **HQ Location:** Toulouse, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d00559ede6bc028d2e1e35c45f56f86e8265fdc9d9fa990b5539ee098e17f54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpandra&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

### [PAX ERP](https://www.g2.com/products/pax-erp/reviews)

PAX ERP is a cloud-based ERP and CRM platform built specifically for small manufacturing companies. It was developed inside a medical device manufacturing facility by a team that needed a better system for their own operation and couldn't find one at a reasonable price. The result is a modern, full-featured platform designed for manufacturers with 5 to 50 employees who need production planning, inventory management, financial reporting, and customer management in a single system. PAX combines core ERP functionality with an integrated CRM, eliminating the need to run separate systems for manufacturing operations and sales management. On the ERP side, the platform covers production planning with MRP, bill of materials management, lot and expiration tracking, inventory control with automated reorder points, purchasing, GAAP-compliant financial reporting, shipping integration with FedEx and UPS label generation, and e-commerce synchronization. Real-time dashboards provide visibility into shop floor performance, inventory levels, and financial data. The interface is touchscreen-friendly, designed to be used by operators on the production floor (not just office staff). The built-in CRM manages the full customer lifecycle from first contact through repeat orders. Features include prospect and lead management, opportunity tracking with probability-weighted revenue forecasting, quote generation with one-click conversion to sales orders, activity logging for calls and meetings, task management, email templates, and customer segmentation. Because the CRM shares data with the ERP, sales teams have visibility into production status, inventory availability, and order history without switching between platforms. PAX is designed for small manufacturers with simple to moderate bills of materials and straightforward production workflows. It is well suited for industries such as medical devices, consumer packaged goods, electronics assembly, cosmetics, supplements, and light industrial manufacturing. The platform is not intended for large enterprises, highly complex multi-level BOMs, or manufacturers requiring deep industry-specific compliance modules such as AS9100 or IATF 16949. Implementation is measured in days, not months. PAX handles data migration at no additional cost in most cases, and the system does not require consultants or extensive IT resources to deploy. Pricing is transparent and published, with plans starting at $200 per month (significantly below the cost of most comparable manufacturing ERP systems). A free trial is available for teams who want to test run the system. Thanks for reading about PAX ERP + CRM. If you would like to learn more, please visit our website.

#### Who Is the Company Behind PAX ERP?

- **Seller:** [PAX ERP](https://www.g2.com/sellers/pax-erp)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=840f0b61fa2f7a62c7b50b61bd8d51695e69f636cbd0fedccd1069a83064e8a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpax-erp&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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