# Best CRM Software - Page 58

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,088

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,900+ Authentic Reviews
- 1,088+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=1934&focus%5B%5D=3296)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, ActiveCampaign, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=activecampaign&focus%5B%5D=close)

**Sponsored**

### Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-04T17%3A36%3A01Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=576&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%3F1fa21669_page%3D2%26page%3D58&secure%5Btoken%5D=ed88e633c5c4473fbb5fe687e0d2224f535fb901efa9176d5253b6ec2a95e464&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fcrm%2Fsignup.html%3Fplan%3Denterprise&secure%5Burl_type%5D=free_trial)

### [CollabCRM](https://www.g2.com/products/collabcrm/reviews)

A comprehensive work management software built to simplify the way IT businesses operate. With dedicated modules for recruitment, human resources, sales, and project management, it replaces scattered tools with a single, streamlined platform. By uniting your teams and workflows, CollabCRM boosts efficiency, ensures transparency, and creates a collaborative environment where projects move forward faster. Schedule demo to know how CollabCRM can transform your business.

#### Who Is the Company Behind CollabCRM?

- **Seller:** [MindInventory](https://www.g2.com/sellers/mindinventory)
- **Year Founded:** 2011
- **HQ Location:** Ahmedabad, IN
- **Twitter:** @Mindinventory  
2,469 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a027fc4a278793938ad5da569864280ac802c17b3dfaf984f391428463288aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindinventory%2F&secure%5Burl_type%5D=linkedin_company_website)  
288 employees on LinkedIn®

### [CommanderAI CRM](https://www.g2.com/products/commanderai-crm/reviews)

Visual pipeline management for tracking sales opportunities from lead to close. Manage deal stages, values, probabilities, expected close dates, and associated products/services. Support for custom deal fields and workflows.

#### Who Is the Company Behind CommanderAI CRM?

- **Seller:** [CommanderAI](https://www.g2.com/sellers/commanderai)
- **Year Founded:** 2024
- **HQ Location:** Marina del Rey, US
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e839b5031298c3ce761a21a8b8d3c0b64576df78c814e99a1eb334db8bb0162&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fcommanderai%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

### [ContactHoney](https://www.g2.com/products/contacthoney/reviews)

ContactHoney is a complete small business CRM — every feature included, no upsells. $19.95/mo flat rate for up to 50 users. No per-seat fees. Check out the demo at www.contacthoney.com.

#### Who Is the Company Behind ContactHoney?

- **Seller:** [ContactHoney](https://www.g2.com/sellers/contacthoney)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CopilotGTM](https://www.g2.com/products/copilotgtm/reviews)

CopilotGTM transforms the presales deal experience by turning scattered customer moments into one shared understanding. It brings together context from calls, communications, and notes, then uncovers hidden insights teams often miss, including core pains, risks, blockers, stakeholder motivations, alignment gaps, and product issues that may impact the deal. CopilotGTM uses this intelligence to guide next actions and assist execution so every interaction moves forward with clarity and value. All of this happens in one connected workspace built for sales, presales, and product teams navigating complex B2B technical sales.

#### Who Is the Company Behind CopilotGTM?

- **Seller:** [CopilotGTM](https://www.g2.com/sellers/copilotgtm)
- **Year Founded:** 2025
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab68f97853295d784c5d95a61c00df16409ee37e71d220a54d5da722c31f45a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcopilotgtm%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Coprest](https://www.g2.com/products/coprest/reviews)

Gestion centralisée des prestataires et contrats Coprest regroupe en un seul espace toutes les données relatives aux prestataires et contrats, facilitant la recherche et la gestion quotidienne. Base de données unique pour tous les prestataires Accès rapide aux informations essentielles (contrats, interventions, documents associés) Interface intuitive et ergonomique pour une navigation fluide Archivage automatique et traçabilité complète des échanges Suivi des contrats et alertes personnalisées Grâce à ses notifications intelligentes, Coprest permet d’anticiper les échéances contractuelles et de mieux négocier les renouvellements. Alertes automatiques avant la fin des contrats Rappels personnalisables envoyés par e-mail Tableau de bord des échéances pour visualiser l’état des contrats Gestion proactive des renouvellements et résiliations Historique détaillé des interventions et supervision en temps réel L’outil permet de garder une vision claire et précise des interventions réalisées par les prestataires. Suivi détaillé des prestations effectuées Stockage et accès rapide aux comptes rendus d’intervention Historique consultable avec filtres avancés Surveillance en temps réel des actions en cours Tableau de bord interactif et analyse des coûts Coprest offre des statistiques avancées pour aider les entreprises à optimiser leurs budgets et améliorer leur rentabilité. Indicateurs de performance sur les coûts et interventions Filtres avancés pour une analyse personnalisée des dépenses Rapports exportables pour une meilleure prise de décision Outils de comparaison entre prestataires pour optimiser les choix\*\* Conclusion Coprest est une solution essentielle pour les entreprises souhaitant structurer et automatiser la gestion de leurs prestataires. Grâce à ses fonctionnalités avancées, elle permet de centraliser les informations, anticiper les échéances, suivre les interventions et analyser les coûts en toute simplicité. Une gestion plus efficace, plus transparente et plus rentable pour un meilleur contrôle des relations avec les prestataires.

#### Who Is the Company Behind Coprest?

- **Seller:** [Coprest](https://www.g2.com/sellers/coprest)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80e3f026cd53ed42f7f07189a5c33f652a4f3e88d5a22b5dccc5478e49551508&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoprest-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [CorpSync](https://www.g2.com/products/corpsync/reviews)

CorpSync is a secure, cloud-based platform designed to streamline communication and enhance productivity across your organization. Built for modern legal and professional service firms, it ensures seamless integration with Microsoft 365 and mobile environments. Key Modules: 1. Contact Sync – Automatically keep internal and external contacts up to date across Outlook, Teams, and mobile devices, eliminating manual updates. 2. Outlook Global Signature Management – Standardize professional email signatures firm-wide, including on smartphones, to maintain brand consistency. 3. Sync Shared Calendars to Mobile Devices – Ensure team calendars are always accessible on iOS and Android for better coordination on the go. 4. Mass Notification – Instantly send critical alerts or updates to your entire workforce via SMS for emergencies or urgent announcements. Key Features: 1. Merge Data Sources: Seamlessly combine contact information from various sources into a unified database. 2. Sync GAL to Smart Phones: Keep your Global Address List synchronized with smartphones for easy access to up-to-date contact information. 3. Contact Groups, Distribution Lists: Efficiently manage contact groups and distribution lists for streamlined communication. 4. Supports On-Prem Exchange, Microsoft 365 and Hybrid Mode: integrates smoothly to automatically import contacts from Azure AD or other contact sources and updates contacts with a nightly sync. 5. Mask Sensitive Contact Information: Boost data security with customizable privacy rules that allow administrators to mask sensitive information, ensuring only selected contact details are shared before syncing. 6. Flexible Configuration – Subscribers: Allows administrators to customize whether to push contacts to Outlook, mobile apps, or both, tailored for efficient communication. 7. iOS & Android Apps: Access your synchronized contacts on the go with user-friendly apps available for both iOS and Android devices. 8. Enforces unified Outlook email signatures across the firm. 9. Enables two-way mass SMS communication for emergency situations, ensuring quick and effective communication. 10. Caller ID Provider: Benefit from a Caller ID provider that enhances your contact management and identification process.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind CorpSync?

- **Seller:** [PaayaTech](https://www.g2.com/sellers/paayatech)
- **Year Founded:** 2007
- **HQ Location:** Mississauga, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd2d63ead328d35c6d982896de557f7d0762fa05b6dc7886ef002676988a7a90&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpaayatech-inc-&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of CorpSync?

**["Makes Cross-Team Collaboration and Communication Effortless"](https://www.g2.com/survey_responses/corpsync-review-12455589)**

**Rating:** 5.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/corpsync-review-12455589)

### [CrawlSpace CRM](https://www.g2.com/products/crawlspace-crm/reviews)

A CRM designed for businesses that have outgrown spreadsheets, but don't need a bloated CRM. Lead Management Automated Communication Sequences Built-in Dialer Built-in Video Messaging Reporting And More!

#### Who Is the Company Behind CrawlSpace CRM?

- **Seller:** [CrawlSpace CRM](https://www.g2.com/sellers/crawlspace-crm)
- **Year Founded:** 2025
- **HQ Location:** Athens, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b48f5a10ca45f43fdfc2feceb3428223f669b99d09084601c3666f4488121038&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrawlspacecrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRM9](https://www.g2.com/products/crm9/reviews)

Manage customers, track sales, and automate workflows with CRM9. Try our intuitive CRM software built for growing businesses.

#### Who Is the Company Behind CRM9?

- **Seller:** [CRM9](https://www.g2.com/sellers/crm9)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d90b6bccee2207566e110bb8547712d7eb4774caafe0aef87c8fa1d58cad7499&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcrm9%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRM Built for WhatsApp](https://www.g2.com/products/crm-built-for-whatsapp/reviews)

WhachatCRM is an AI-powered WhatsApp CRM built for sales teams — not just marketing automation. While platforms like ManyChat, WATI, and other WhatsApp automation tools focus primarily on broadcast campaigns and flow-based chatbots, WhachatCRM is designed to help businesses capture leads, automate follow-ups, manage pipelines, and close deals directly inside WhatsApp. We combine the official WhatsApp Business API, a collaborative Unified Inbox, built-in sales pipeline management, and an advanced AI Brain that acts — not just replies. Unlike traditional chatbot builders that rely heavily on static flows, WhachatCRM’s AI understands context, qualifies leads, updates deal stages, triggers follow-ups, and assists teams in real time — functioning like a 24/7 digital sales assistant. One of our biggest differentiators: No per-message fees. No markups. No surprise scaling costs. As conversation volume grows, businesses maintain predictable pricing — a major advantage over platforms that charge per message or add usage-based markups. WhachatCRM is ideal for: Real estate agencies Travel agencies Coaches and consultants Service businesses E-commerce brands handling inbound inquiries High-ticket sales teams If your business closes deals in conversations, you need more than a chatbot. You need structure, visibility, automation, and AI working together. WhachatCRM transforms WhatsApp from a messaging tool into a scalable, AI-driven revenue engine.

#### Who Is the Company Behind CRM Built for WhatsApp?

- **Seller:** [Whachatcrn](https://www.g2.com/sellers/whachatcrn)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e54d143ba9f74f5e728fd888132c1443c9c5308dfe4bc3505cf025cbf1335180&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhachatcrm%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRMchat](https://www.g2.com/products/crmchat/reviews)

Telegram CRM, Outreach & Prospecting tool

#### Who Is the Company Behind CRMchat?

- **Seller:** [Hints](https://www.g2.com/sellers/hints-b8e89322-b158-48d4-a3e6-a3b32bb90dfa)
- **Year Founded:** 2021
- **HQ Location:** New York, New York, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b01b932ffee1b909bb23324bda32c7c5e9a159a0a2eefb0ed2aaca86843e36f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhintsflow&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [CRMFox](https://www.g2.com/products/crmfox/reviews)

CRMFox Software is a robust, cloud-based Customer Relationship Management (CRM) solution designed to help businesses of all sizes streamline customer interactions, automate sales processes, and enhance overall business performance. With its intuitive interface, secure architecture, and highly customizable modules, CRMFox empowers teams to manage leads, opportunities, and customer relationships efficiently, ensuring no potential business is ever missed. CRMFox places a strong emphasis on business growth, operational efficiency, and customer satisfaction, providing organizations with tools to manage every stage of the customer journey. From lead capture and follow-ups to pipeline management, task automation, and performance tracking, CRMFox centralizes all critical sales and marketing functions on a single, unified platform. The software enables businesses to automate repetitive tasks, schedule reminders, and maintain a detailed communication history with clients, ensuring consistent engagement. Its analytics and reporting capabilities provide actionable insights into sales trends, customer behavior, and team performance, empowering management to make data-driven decisions. CRMFox also fosters seamless team collaboration, allowing sales, marketing, and support teams to work together effectively with shared dashboards, real-time updates, and task assignments. The platform’s mobile application ensures that users can access leads, update records, and monitor progress on the go, giving teams the flexibility to stay productive anywhere. By consolidating sales, marketing, and customer support functions into a single platform, CRMFox eliminates fragmented processes, reduces manual errors, and increases operational efficiency. Unlike traditional CRMs that are complex or disconnected, CRMFox provides a holistic, data-driven view of customer relationships, enabling businesses to boost conversions, improve customer satisfaction, and drive sustainable growth.

#### Who Is the Company Behind CRMFox?

- **Seller:** [Efox Technologies](https://www.g2.com/sellers/efox-technologies)
- **Year Founded:** 2007
- **HQ Location:** Bareilly, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1011ef0c1b2cef9b4f0d31152c019fd92570635c5e833afb127e42859220fb98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fefox-technologies-private-limited&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [CRM Hub](https://www.g2.com/products/crm-hub/reviews)

CRM Hub is built to support every stage of the customer journey from capturing new leads to managing customer relationships and closing business opportunities. The application provides a structured approach to organizing customer data, monitoring business activities, tracking sales performance, and improving team collaboration. With an intuitive interface and seamless Microsoft 365 integration, CRM Hub allows organizations to reduce manual processes, maintain accurate customer records, and provide sales and customer service teams with the information they need to make informed decisions.

#### Who Is the Company Behind CRM Hub?

- **Seller:** [Twincore IT Solution](https://www.g2.com/sellers/twincore-it-solution)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c371e8454c3f10f4800eea733b7f99c36358ada0d63e935a7a07a00af6833f3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwincore-it-solution%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRMJIO](https://www.g2.com/products/crmjio/reviews)

About CRMJIO: CRMJIO is a leading provider of specialized billing and CRM (Customer Relationship Management) software designed for the service and repair industry. Our platform empowers businesses such as mobile repair shops, computer service centers, automobile workshops, and electronics service providers to manage their operations efficiently and grow faster. At CRMJIO, we offer an all-in-one solution that covers repair job management, sales tracking, inventory control, staff management, client communication, and financial reporting. With features like job tracking from start to finish, profit and loss analysis, old device documentation, new product sales, and WhatsApp/SMS integration, CRMJIO helps businesses streamline their operations and enhance customer satisfaction. Whether you’re a small shop or a growing service center, CRMJIO gives you the tools to digitize your workflow, boost your profits, and provide a premium service experience to your customers. Key Highlights: Complete Repair Job Tracking Sales & Purchase Management Inventory & Expense Management Client Communication via SMS, Email, and WhatsApp Staff Attendance and Payroll Management Referral Reward System 7-Day Free Trial Available Scalable for Single or Multiple Branches CRMJIO – Smart Billing Grow Fast

#### Who Is the Company Behind CRMJIO?

- **Seller:** [CRMJIO](https://www.g2.com/sellers/crmjio)
- **Year Founded:** 2020
- **HQ Location:** New Delhi, India
- **Twitter:** @CRMJIOCOM
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=857db3410084a430a3e4e161e8003e81282f1913ea26b33b11ef89f43ff8cb44&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fcrmjio&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Ownership:** UR Heaven Space Pvt Ltd

### [CRMlytics](https://www.g2.com/products/crmlytics/reviews)

CRMlytics is a CRM plugin for WooCommerce that helps store owners manage customer data, analyze purchase behavior, and predict future buying patterns. CRMlytics doesn't just tell you what your data means; it gives you the tools to act on it. It combines predictive analytics (like churn prediction, RFM scoring, and health scores) directly with built-in email campaigns. This means it can identify exactly which customers are at risk of leaving and immediately provide a way to target them. Most eCommerce CRMs are essentially just email automation tools built to send abandoned cart reminders. CRMlytics do more, It reads your existing WooCommerce order history and runs statistical models directly on your server to figure out who is going to buy again and who is about to churn. Because it runs natively inside WordPress, you do not have to export your customer list to an expensive external service. Your store data stays entirely on your own server, meaning you avoid the recurring monthly fees charged by cloud-based analytics platforms. Instead of forcing you to pull spreadsheet reports, the plugin maps out exactly what your customers are doing across nine main features: - \*\*Store dashboard:\*\* Gives you a central view of your live revenue metrics, macro trends, and recent customer activity. - \*\*Churn risk scores:\*\* Calculates a health rating for every customer so you can reach out to people right as their buying habits start to slip. - \*\*Order forecasting:\*\* Predicts exactly how many orders a customer is likely to place over the next 30, 90, and 180 days. - \*\*RFM scoring:\*\* Runs Recency, Frequency, and Monetary math in the background to automatically sort your buyers into groups like Champions or Lost. - \*\*Custom segments:\*\* Lets you build dynamic lists based on average order value, total purchases, health scores, or exact dates. - \*\*Customer timelines:\*\* Logs order changes, email clicks, tag updates, and manual staff notes into a single chronological feed for each buyer. - \*\*Direct email:\*\* Connects to a built-in sender so you can email your segments straight from the dashboard and track exactly who clicks what. - \*\*Smart tags:\*\* Automatically applies labels to users based on their behavior, while still letting you manually tag customers to keep lists organized. - \*\*CSV export:\*\* Dumps your full customer list or highly specific segments into a clean spreadsheet file in a single click.

#### Who Is the Company Behind CRMlytics?

- **Seller:** [CRMlytics](https://www.g2.com/sellers/crmlytics)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [CRM, Marktplatz & Website](https://www.g2.com/products/crm-marktplatz-website/reviews)

GLENO vereint Marktplatz, CRM und Website in einer intelligenten Plattform für Agenturen, Handwerker und B2B-Dienstleister. Gewinne Leads aus allen Kanälen, qualifiziere sie mit KI-gestützten Anfragen und Chats, und verwandle sie nahtlos in Angebote, Projekte und Rechnungen – ohne Tool-Chaos oder Excel-Frust.

#### Who Is the Company Behind CRM, Marktplatz & Website?

- **Seller:** [GLENO](https://www.g2.com/sellers/gleno)
- **Year Founded:** 2025
- **HQ Location:** Barsinghausen, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=78646613db0cddd64962ffb6f0423a85917d70e4a86a597c0bab20b511147069&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgleno%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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Spotlight Categories

[Performance Management Software](https://www.g2.com/categories/performance-management)

[Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

[Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Product Analytics Software](https://www.g2.com/categories/product-analytics)

Similar Categories

- [Sales Compensation](/categories/sales-compensation)
- [AI Sales Assistant](/categories/ai-sales-assistant)
- [Auto Dialer](/categories/auto-dialer)
- [Contract Analytics](/categories/contract-analytics)
- [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm)

- [Contract Management](/categories/contract-management)
- [Customer Revenue Optimization](/categories/customer-revenue-optimization)
- [E-Signature](/categories/e-signature)
- [Field Sales](/categories/field-sales)
- [Other Sales](/categories/other-sales)

- [Partnerships Management](/categories/partnerships-management)
- [PreSales](/categories/presales)
- [Quote Management](/categories/quote-management)
- [Revenue AI Platforms](/categories/revenue-ai-platforms)
- [Revenue Operations & Intelligence (RO&I)](/categories/revenue-operations-intelligence-ro-i)

[Browse CRM Themes](/categories/crm/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated March 5, 2025

Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The [best CRM software](https://www.g2.com/articles/best-crm-software) centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.

CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.

[CRM software](https://learn.g2.com/best-customer-relationship-management-software-tools) can be integrated with [call center infrastructure platforms](https://www.g2.com/categories/call-center-infrastructure-cci), digital marketing services, [ERP systems](https://www.g2.com/categories/erp-systems), [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), marketing automation software, and [CPQ software](https://www.g2.com/categories/cpq) to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.

There are many different [types of CRM software](https://learn.g2.com/types-of-crm-software) provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.

The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.

To qualify for inclusion in the CRM category, a product must:

- Provide a bounded set of sales-related functions
- Provide lead, contact, account, and opportunity management functions
- Capture and store sales activities and interactions performed
- Consolidate customer history and transactions into a single interface
- Track prospects and contacts throughout the sales pipeline
- Facilitate communication at all phases of the customer lifecycle
- Provide reporting features to track sales performance
- Provide workflow automation capabilities to streamline sales processes
- Integrate functions into a unifying database and platform

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