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Best CRM Software for Small Business

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Small Business CRM Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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170 Listings in Small Business CRM Available

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Salesforce Sales Cloud
(24,797)4.4 out of 5
Optimized for quick response
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DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a CRM platform designed to streamline sales processes, boost productivity, and provide predictive insights and smart forecasting.
    • Users like the platform's high level of customization and automation capabilities, its AI-powered Einstein analytics, and its seamless integration with other systems, which greatly enhance sales operations and productivity.
    • Users experienced complexity in initial setup and onboarding, high cost of licensing and customizations, and occasional performance lag when handling large amounts of data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,147
    Features
    2,817
    Lead Management
    1,834
    Customizability
    1,531
    Customization
    1,528
    Cons
    Learning Curve
    1,593
    Limitations
    1,259
    Missing Features
    1,050
    Limited Features
    1,026
    Expensive
    1,000
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.6
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a CRM platform designed to streamline sales processes, boost productivity, and provide predictive insights and smart forecasting.
  • Users like the platform's high level of customization and automation capabilities, its AI-powered Einstein analytics, and its seamless integration with other systems, which greatly enhance sales operations and productivity.
  • Users experienced complexity in initial setup and onboarding, high cost of licensing and customizations, and occasional performance lag when handling large amounts of data.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,147
Features
2,817
Lead Management
1,834
Customizability
1,531
Customization
1,528
Cons
Learning Curve
1,593
Limitations
1,259
Missing Features
1,050
Limited Features
1,026
Expensive
1,000
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.6
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,204 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,275)4.4 out of 5
Optimized for quick response
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DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a platform designed to consolidate sales pipelines, manage deals and related activities, and sync emails directly to the platform through a Chrome extension.
    • Users frequently mention the platform's ease of use, intuitive interface, and the ability to keep all communications in one place, which saves time and increases efficiency.
    • Reviewers noted that the workflow triggers are not very accessible for entry-level users, making it challenging for beginners to set up and manage workflows effectively, and the platform can run slowly at times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,320
    Features
    786
    Helpful
    627
    Lead Management
    606
    Intuitive
    580
    Cons
    Missing Features
    483
    Learning Curve
    421
    Limited Features
    418
    Expensive
    284
    Limited Customization
    282
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a platform designed to consolidate sales pipelines, manage deals and related activities, and sync emails directly to the platform through a Chrome extension.
  • Users frequently mention the platform's ease of use, intuitive interface, and the ability to keep all communications in one place, which saves time and increases efficiency.
  • Reviewers noted that the workflow triggers are not very accessible for entry-level users, making it challenging for beginners to set up and manage workflows effectively, and the platform can run slowly at times.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,320
Features
786
Helpful
627
Lead Management
606
Intuitive
580
Cons
Missing Features
483
Learning Curve
421
Limited Features
418
Expensive
284
Limited Customization
282
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,274 Twitter followers
LinkedIn® Page
www.linkedin.com
11,595 employees on LinkedIn®

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Pipedrive
(2,792)4.3 out of 5
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Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    525
    Intuitive
    242
    Lead Management
    210
    Simple
    209
    Helpful
    204
    Cons
    Missing Features
    221
    Limited Features
    146
    Learning Curve
    117
    Integration Issues
    111
    Expensive
    102
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,350 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,052 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
525
Intuitive
242
Lead Management
210
Simple
209
Helpful
204
Cons
Missing Features
221
Limited Features
146
Learning Curve
117
Integration Issues
111
Expensive
102
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,350 Twitter followers
LinkedIn® Page
www.linkedin.com
1,052 employees on LinkedIn®
ActiveCampaign
(14,468)4.5 out of 5
Optimized for quick response
View top Consulting Services for ActiveCampaign
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DealsSpecial offer!
15% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate person

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ActiveCampaign Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,771
    Automation
    1,643
    Automations
    1,302
    Automation Features
    1,175
    Features
    1,167
    Cons
    Learning Curve
    819
    Missing Features
    722
    Expensive
    655
    Limited Features
    552
    Not Intuitive
    473
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ActiveCampaign features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Workflow Capability
    Average: 8.5
    8.2
    Contact & Account Management
    Average: 8.6
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ActiveCampaign
    Company Website
    Year Founded
    2003
    HQ Location
    Chicago, IL
    Twitter
    @ActiveCampaign
    13,244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    865 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate person

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
ActiveCampaign Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,771
Automation
1,643
Automations
1,302
Automation Features
1,175
Features
1,167
Cons
Learning Curve
819
Missing Features
722
Expensive
655
Limited Features
552
Not Intuitive
473
View All Pros and Cons
ActiveCampaign features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.0
Workflow Capability
Average: 8.5
8.2
Contact & Account Management
Average: 8.6
7.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
ActiveCampaign
Company Website
Year Founded
2003
HQ Location
Chicago, IL
Twitter
@ActiveCampaign
13,244 Twitter followers
LinkedIn® Page
www.linkedin.com
865 employees on LinkedIn®
Close
(1,935)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in CRM software
View top Consulting Services for Close
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DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM tool that offers features such as smart views, workflows, email integration, and automation options to enhance sales activities and customer relationship management.
    • Users like the ease of use, the ability to have all their needs in one place, the email integration feature, and the ability to track opportunities and schedule alerts.
    • Users reported issues with service outages, tech issues on android devices, lack of naming options for downloads, and a desire for more automation options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    965
    Helpful
    573
    Features
    519
    Intuitive
    461
    Simple
    455
    Cons
    Missing Features
    334
    Call Issues
    242
    Limited Features
    180
    Limited Customization
    121
    Learning Curve
    117
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM tool that offers features such as smart views, workflows, email integration, and automation options to enhance sales activities and customer relationship management.
  • Users like the ease of use, the ability to have all their needs in one place, the email integration feature, and the ability to track opportunities and schedule alerts.
  • Users reported issues with service outages, tech issues on android devices, lack of naming options for downloads, and a desire for more automation options.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
965
Helpful
573
Features
519
Intuitive
461
Simple
455
Cons
Missing Features
334
Call Issues
242
Limited Features
180
Limited Customization
121
Learning Curve
117
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,554 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
Bigin by Zoho CRM
(685)4.6 out of 5
View top Consulting Services for Bigin by Zoho CRM
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bigin by Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    Simple
    102
    Intuitive
    99
    Features
    81
    Affordable
    79
    Cons
    Missing Features
    82
    Limited Features
    59
    Integration Issues
    53
    Limited Customization
    48
    Limited Integrations
    37
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bigin by Zoho CRM features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small busin

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
Bigin by Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
Simple
102
Intuitive
99
Features
81
Affordable
79
Cons
Missing Features
82
Limited Features
59
Integration Issues
53
Limited Customization
48
Limited Integrations
37
View All Pros and Cons
Bigin by Zoho CRM features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,151 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
Zoho CRM
(2,821)4.1 out of 5
Optimized for quick response
View top Consulting Services for Zoho CRM
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DealsSpecial offer!
50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a cloud-based platform designed to manage business sales and customer service, enabling tracking and interaction with customers and automation of tasks.
    • Reviewers frequently mention the platform's ability to capture leads from multiple sources, automate tasks, handle various communication channels, and provide real-time analytics and insights for informed decision-making.
    • Users mentioned that the onboarding process could be more inviting, the setup process involves many steps, and there are restrictions on editing fields within accounts when using the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    203
    Features
    124
    Integrations
    96
    Lead Management
    89
    Easy Integrations
    76
    Cons
    Learning Curve
    72
    Integration Issues
    51
    Limited Features
    49
    Slow Loading
    44
    Poor Customer Support
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a cloud-based platform designed to manage business sales and customer service, enabling tracking and interaction with customers and automation of tasks.
  • Reviewers frequently mention the platform's ability to capture leads from multiple sources, automate tasks, handle various communication channels, and provide real-time analytics and insights for informed decision-making.
  • Users mentioned that the onboarding process could be more inviting, the setup process involves many steps, and there are restrictions on editing fields within accounts when using the free version.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
203
Features
124
Integrations
96
Lead Management
89
Easy Integrations
76
Cons
Learning Curve
72
Integration Issues
51
Limited Features
49
Slow Loading
44
Poor Customer Support
43
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,151 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
HighLevel
(554)4.6 out of 5
View top Consulting Services for HighLevel
Save to My Lists
Entry Level Price:$97.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 61% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is a platform that combines marketing and CRM tools, allowing users to manage lead generation, automations, sms/emails, and reporting in one place.
    • Users frequently mention the wide range of services HighLevel provides, its ease of use, and its ability to integrate with other platforms, making it a powerful tool for businesses.
    • Users mentioned that the interface can feel overwhelming for new users due to the number of features available, and there is a learning curve to fully understand and utilize all its capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HighLevel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    134
    Features
    133
    Customer Support
    127
    Feature Richness
    115
    Automation
    109
    Cons
    Learning Curve
    127
    Missing Features
    83
    Steep Learning Curve
    82
    Not Intuitive
    49
    Poor Customer Support
    49
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    7,689 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,915 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 61% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is a platform that combines marketing and CRM tools, allowing users to manage lead generation, automations, sms/emails, and reporting in one place.
  • Users frequently mention the wide range of services HighLevel provides, its ease of use, and its ability to integrate with other platforms, making it a powerful tool for businesses.
  • Users mentioned that the interface can feel overwhelming for new users due to the number of features available, and there is a learning curve to fully understand and utilize all its capabilities.
HighLevel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
134
Features
133
Customer Support
127
Feature Richness
115
Automation
109
Cons
Learning Curve
127
Missing Features
83
Steep Learning Curve
82
Not Intuitive
49
Poor Customer Support
49
View All Pros and Cons
HighLevel features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
7,689 Twitter followers
LinkedIn® Page
www.linkedin.com
1,915 employees on LinkedIn®
monday CRM
(1,055)4.6 out of 5
Optimized for quick response
View top Consulting Services for monday CRM
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    169
    Integrations
    98
    Customizability
    92
    Features
    86
    Automation
    84
    Cons
    Missing Features
    69
    Learning Curve
    61
    Limited Features
    50
    Integration Issues
    42
    Expensive
    40
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
169
Integrations
98
Customizability
92
Features
86
Automation
84
Cons
Missing Features
69
Learning Curve
61
Limited Features
50
Integration Issues
42
Expensive
40
View All Pros and Cons
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,041 Twitter followers
LinkedIn® Page
www.linkedin.com
3,352 employees on LinkedIn®
Nutshell
(1,321)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    325
    Helpful
    178
    Customer Support
    166
    Features
    158
    Intuitive
    139
    Cons
    Missing Features
    150
    Limited Features
    97
    Limited Customization
    66
    Email Management
    61
    Learning Curve
    59
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.6
    8.3
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,823 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
325
Helpful
178
Customer Support
166
Features
158
Intuitive
139
Cons
Missing Features
150
Limited Features
97
Limited Customization
66
Email Management
61
Learning Curve
59
View All Pros and Cons
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.6
8.3
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,823 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Instantly
(3,901)4.8 out of 5
4th Easiest To Use in CRM software
View top Consulting Services for Instantly
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly is a platform that streamlines outreach management and campaign scaling, offering features such as automation, deliverability tools, and a user-friendly interface.
    • Reviewers appreciate Instantly's intuitive user interface, automation features that save time, and deliverability tools that ensure messages reach recipients' inboxes.
    • Users experienced slower response times during peak usage periods, a steep learning curve for newcomers due to the range of features, and a desire for more advanced customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,854
    Customer Support
    1,375
    Helpful
    1,331
    Features
    1,011
    Simple
    818
    Cons
    Missing Features
    413
    Expensive
    412
    Email Management
    246
    Lead Management
    218
    Limited Features
    216
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 94% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly is a platform that streamlines outreach management and campaign scaling, offering features such as automation, deliverability tools, and a user-friendly interface.
  • Reviewers appreciate Instantly's intuitive user interface, automation features that save time, and deliverability tools that ensure messages reach recipients' inboxes.
  • Users experienced slower response times during peak usage periods, a steep learning curve for newcomers due to the range of features, and a desire for more advanced customization options.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,854
Customer Support
1,375
Helpful
1,331
Features
1,011
Simple
818
Cons
Missing Features
413
Expensive
412
Email Management
246
Lead Management
218
Limited Features
216
View All Pros and Cons
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
181 employees on LinkedIn®
Capsule CRM
(451)4.7 out of 5
2nd Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
20% Off: $16.80-$60 per user per month.
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

    Users
    • Director
    • Owner
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 92% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Capsule CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    118
    Customer Support
    56
    User-Friendly
    48
    Simplicity
    45
    Task Management
    40
    Cons
    Missing Features
    29
    Limited Customization
    16
    Integration Issues
    13
    Learning Curve
    10
    Incomplete Information
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capsule CRM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Workflow Capability
    Average: 8.5
    9.1
    Contact & Account Management
    Average: 8.6
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capsule
    Company Website
    Year Founded
    2007
    HQ Location
    Manchester, GB
    Twitter
    @CapsuleCRM
    5,275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Capsule CRM is a growth-oriented customer relationship management (CRM) tool that empowers salespeople, marketers, and business owners to win more business, retain more clients, and deliver exceptiona

Users
  • Director
  • Owner
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 92% Small-Business
  • 6% Mid-Market
Capsule CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
118
Customer Support
56
User-Friendly
48
Simplicity
45
Task Management
40
Cons
Missing Features
29
Limited Customization
16
Integration Issues
13
Learning Curve
10
Incomplete Information
9
View All Pros and Cons
Capsule CRM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.4
Workflow Capability
Average: 8.5
9.1
Contact & Account Management
Average: 8.6
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Capsule
Company Website
Year Founded
2007
HQ Location
Manchester, GB
Twitter
@CapsuleCRM
5,275 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
CRMOne
(1,038)4.8 out of 5
Save to My Lists
Entry Level Price:$18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 32% Small-Business
    • 24% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
    • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
    • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CRMOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Lead Management
    167
    Features
    150
    Customer Management
    148
    Customer Support
    115
    Cons
    Learning Curve
    106
    Limited Customization
    85
    Steep Learning Curve
    57
    Limited Features
    44
    Missing Features
    42
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRMOne features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.8
    Contact & Account Management
    Average: 8.6
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CrmOne
    Company Website
    Year Founded
    2022
    HQ Location
    Menlo Park, US
    Twitter
    @crmone_global
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 32% Small-Business
  • 24% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
  • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
  • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
CRMOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Lead Management
167
Features
150
Customer Management
148
Customer Support
115
Cons
Learning Curve
106
Limited Customization
85
Steep Learning Curve
57
Limited Features
44
Missing Features
42
View All Pros and Cons
CRMOne features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.8
Contact & Account Management
Average: 8.6
9.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
CrmOne
Company Website
Year Founded
2022
HQ Location
Menlo Park, US
Twitter
@crmone_global
10 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Brevo Marketing Platform
(2,456)4.5 out of 5
Optimized for quick response
5th Easiest To Use in CRM software
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo Marketing Platform is a tool designed to manage emails, SMS, and automation in one place, providing data to understand performance.
    • Reviewers appreciate the platform's simplicity, intuitive design, and the ability to manage multiple marketing channels in one place, saving time and providing sufficient data for performance analysis.
    • Users mentioned issues with the platform's policies being inconsistent and overly bureaucratic, the platform sometimes being slow, and challenges with deliverability and the automation workflow.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Features
    264
    Email Marketing
    249
    Customer Support
    203
    Email Management
    199
    Cons
    Missing Features
    129
    Limited Features
    109
    Limited Customization
    79
    Expensive
    76
    Learning Curve
    75
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.6
    8.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,064 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    788 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo Marketing Platform is a tool designed to manage emails, SMS, and automation in one place, providing data to understand performance.
  • Reviewers appreciate the platform's simplicity, intuitive design, and the ability to manage multiple marketing channels in one place, saving time and providing sufficient data for performance analysis.
  • Users mentioned issues with the platform's policies being inconsistent and overly bureaucratic, the platform sometimes being slow, and challenges with deliverability and the automation workflow.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Features
264
Email Marketing
249
Customer Support
203
Email Management
199
Cons
Missing Features
129
Limited Features
109
Limited Customization
79
Expensive
76
Learning Curve
75
View All Pros and Cons
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.6
8.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,064 Twitter followers
LinkedIn® Page
www.linkedin.com
788 employees on LinkedIn®
LocaliQ
(1,053)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichann

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LocaliQ is a digital marketing service provider tool that focuses on promoting products of small businesses and attracting and retaining customers for long term profitability.
    • Reviewers like the wide range of practical digital marketing guides and processes offered by LocaliQ, including Social Media, Lead generation, SEO and others, and appreciate the regular and accurate communications across all channels, as well as the timely lead tracking and dashboard monitoring.
    • Users mentioned issues with LocaliQ's vague metrics and commitment issues, where unwanted renewals are made, and some also found the integration with their internal systems challenging, which occasionally slowed down implementation and required additional workarounds.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LocaliQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    26
    Helpful
    24
    Team Helpfulness
    17
    Business Growth
    12
    Lead Generation
    12
    Cons
    Expensive
    7
    Billing Issues
    6
    Limited Features
    6
    Sales
    6
    Ad Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LocaliQ features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.6
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    USA TODAY Co.
    Company Website
    Year Founded
    1906
    HQ Location
    Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019
    LinkedIn® Page
    www.linkedin.com
    6,662 employees on LinkedIn®
    Ownership
    NYSE: GCI
Product Description
How are these determined?Information
This description is provided by the seller.

LocaliQ is how businesses attract and retain ideal customers. The marketing platform helps businesses grow faster with a suite of AI lead management and digital agents, marketing automation, omnichann

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LocaliQ is a digital marketing service provider tool that focuses on promoting products of small businesses and attracting and retaining customers for long term profitability.
  • Reviewers like the wide range of practical digital marketing guides and processes offered by LocaliQ, including Social Media, Lead generation, SEO and others, and appreciate the regular and accurate communications across all channels, as well as the timely lead tracking and dashboard monitoring.
  • Users mentioned issues with LocaliQ's vague metrics and commitment issues, where unwanted renewals are made, and some also found the integration with their internal systems challenging, which occasionally slowed down implementation and required additional workarounds.
LocaliQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
26
Helpful
24
Team Helpfulness
17
Business Growth
12
Lead Generation
12
Cons
Expensive
7
Billing Issues
6
Limited Features
6
Sales
6
Ad Issues
5
View All Pros and Cons
LocaliQ features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.3
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.6
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
USA TODAY Co.
Company Website
Year Founded
1906
HQ Location
Gannett Co., Inc. 1675 Broadway, 23rd Floor New York, NY 10019
LinkedIn® Page
www.linkedin.com
6,662 employees on LinkedIn®
Ownership
NYSE: GCI
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