# Best CRM Software with Marketing ROI Analytics Capabilities - Page 3

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,118

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,200+ Authentic Reviews
- 1,118+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=576&focus%5B%5D=128650&focus%5B%5D=3296&focus%5B%5D=1934)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Pipedrive, monday CRM, Zoho CRM, Bigin by Zoho CRM, Close, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=zoho-crm&focus%5B%5D=bigin-by-zoho-crm&focus%5B%5D=close&focus%5B%5D=activecampaign)

**Sponsored**

### Malbek

Malbek is a comprehensive contract lifecycle management (CLM) solution designed to streamline and enhance the contracting process for large enterprises and fast-growing businesses. By providing an end-to-end platform, Malbek eliminates the challenges associated with manual and disjointed contracting, allowing organizations to manage their contracts more effectively. The solution is built on a secure and scalable infrastructure, making it suitable for businesses of varying sizes and complexities. The target audience for Malbek includes legal teams, procurement departments, and business units that require efficient contract management to support their operations. With its user-friendly interface and robust features, Malbek caters to organizations looking to increase top-line revenue, improve operational efficiency, and mitigate risks associated with contract management. Specific use cases include contract creation, approval workflows, and compliance tracking, all of which are essential for maintaining control over contractual obligations and ensuring alignment with business objectives. Key features of Malbek CLM include a powerful contract repository that allows users to search and locate contracts and clauses with ease, akin to the experience of online shopping. This feature significantly reduces the time spent searching for documents, enabling users to focus on more strategic tasks. Additionally, Malbek offers modular and reusable building blocks for contract authoring, which ensures consistency and quality across all documents. Users can create and edit contracts using familiar tools such as MS Word or online editors, making the transition to Malbek seamless. Malbek also enhances the approval process with mobile capabilities and automated reminders, ensuring that contracts are tracked and approved in a timely manner. The platform imposes a superior layer of process governance, reinforcing control across the enterprise and reducing the likelihood of errors or compliance issues. By incorporating pre-approved language and terms, Malbek provides visibility into potentially risky clauses, allowing organizations to proactively manage risk and maintain compliance. Furthermore, Malbek empowers business users to create tailored solutions without the need for coding or IT intervention, redefining simplification in contract management. With out-of-the-box integrations to popular business applications such as Salesforce, Workday, Slack, and Office 365, Malbek facilitates improved collaboration among teams. This seamless flow of contract data between systems contributes to dramatically reduced contract cycle times, ultimately enhancing the overall efficiency of the contracting process.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-13T23%3A28%3A57Z&secure%5Bdisplayable_resource_id%5D=4&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=128660&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=128660&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%2Ff%2Fmarketing-roi-analytics%3Ffilters%255Bverified_features%255D%255B%255D%3D51%26page%3D3&secure%5Btoken%5D=9111d11a21363d5f950a687e8e3ae7081d16dbf51ca545c46e6888cba5b528bc&secure%5Burl%5D=https%3A%2F%2Fhubs.li%2FQ04p_stC0&secure%5Burl_type%5D=custom_url)

### [Salesboom](https://www.g2.com/products/salesboom/reviews)

Work harder and Smarter with Salesboom Cloud Sales & CRM. 20 years as a pioneer and value-leading Cloud CRM and Sales Automation software-as-a-Service vendor. Customer Database Sales Pipeline Management Leads, Contacts, Accounts, Opportunities, Campaigns, Quotes Real-time alerts Sales Scripts Outlook to CRM and GMail to CRM Lead, Account & Opportunity Scoring Drip Campaigns Workflow Customizable Reports, Analytics & Dashboards Customizable Web Forms Surveys Mobile Sales Apps for iOS & Android API and Integrations with Zapier, Quickbooks, Twilio, Stripe, and many more. We make Sales better, with easy-to-use, yet fully customizable, point-and-click Cloud Solutions for Sales that keep you up-to-date with real-time customer information. You get a system built for you. We configure the CRM, roll out, and train users with our in-house professional services. We also build customization and integrations for you. New Mobile apps for iOS and Android. Create contacts and save e-mails to your Contacts, from your e-mail account, with new e-mail plug-ins for Microsoft 365 Outlook and Gmail. We unify all your Sales, marketing, customer service, Quote to Cash, all in one easy platform that is pre-integrated and fully customizable by business users with no-code, point-and-click ease. Perfect for Small to Medium-Sized Businesses and large enterprises alike. Sign up for a free trial today at www.salesboom.com or email sales@salesboom.com or call 617-600-7989

**Average Rating:** 4.5/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Salesboom?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.8/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.4/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Salesboom?

- **Seller:** [Salesboom.com](https://www.g2.com/sellers/salesboom-com)
- **Year Founded:** 2002
- **HQ Location:** Halifax, Nova Scotia
- **Twitter:** @SalesboomCloud  
2,905 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f87a058c2f639e74f9dfe0625d0e83f87d0c683ef7688aa46bc9aa4d36bc5c6f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F147454%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 25% Medium

#### What Are Recent G2 Reviews of Salesboom?

**["Brilliant software for all types of commercial utilization."](https://www.g2.com/survey_responses/salesboom-review-4296546)**

**Rating:** 4.5/5.0 stars

_— Simone L._

[Read full review](https://www.g2.com/survey_responses/salesboom-review-4296546)

**["A brilliant software to comprehend with B2B and B2C communication."](https://www.g2.com/survey_responses/salesboom-review-4305681)**

**Rating:** 4.5/5.0 stars

_— Justin W._

[Read full review](https://www.g2.com/survey_responses/salesboom-review-4305681)

#### What Are G2 Users Discussing About Salesboom?

- [What is Salesboom used for?](https://www.g2.com/discussions/what-is-salesboom-used-for)

### [VipeCloud](https://www.g2.com/products/vipecloud/reviews)

You won’t win if your teams aren’t using your tools. VipeCloud’s Customer Acquisition Solution is actually used and enjoyed by teams growing their businesses. ► We auto-capture data where possible, minimize manual entry for salespeople, and are still able to provide sales management with the data they need. ► VipeCloud is intuitive to use, migration is made simple, and training / customer success is the core of our culture. ► We pulled a wide variety of capabilities together so your team only has one system to learn, and one system for data to move through the entire funnel. If your your team isn’t using what you’ve got, or you are considering marketing and sales software for the first time, VipeCloud will help you win. sales@vipecloud.com / (650) 308-8473 / or schedule a meeting at calendly.com/adamvipe/30min

**Average Rating:** 4.7/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate VipeCloud?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10)
- **Contact & Account Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind VipeCloud?

- **Seller:** [VipeCloud](https://www.g2.com/sellers/vipecloud)
- **Year Founded:** 2011
- **HQ Location:** Palo Alto, CA
- **Twitter:** @VipeCloud  
228 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f151b765331ac3740e01f4e0d8b2c93fb649482d49dfbf4f09d3a86dd94c122&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2438740%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Staffing and Recruiting
- **Company Size:** 97% Small, 3% Medium

#### What Are Recent G2 Reviews of VipeCloud?

**["Overwhelmingly Positive"](https://www.g2.com/survey_responses/vipecloud-review-3620206)**

**Rating:** 5.0/5.0 stars

_— Caye H._

[Read full review](https://www.g2.com/survey_responses/vipecloud-review-3620206)

**["a Simple but Comprehensive CRM cum personalized Bulk Email Solution integrated with Gmail Account"](https://www.g2.com/survey_responses/vipecloud-review-482373)**

**Rating:** 5.0/5.0 stars

_— Deepak S._

[Read full review](https://www.g2.com/survey_responses/vipecloud-review-482373)

#### What Are G2 Users Discussing About VipeCloud?

- [What is VipeCloud used for?](https://www.g2.com/discussions/what-is-vipecloud-used-for)

### [Efficy CRM](https://www.g2.com/products/efficy-crm/reviews)

At last, a CRM solution that truly adapts to your needs. Efficy is a major player in the European CRM market. With our personalised range of solutions, we're already trusted by over 13.500 clients and 330.000 users across 60 countries. We want to help our clients succeed by providing the tools they need to make their employees’ work easier, and their customers happier. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. Boost your commercial efforts with our AI-based contact enrichment tool. By analyzing emails, it automatically fills in missing information about your prospects and clients, such as their job title, company, or contact details. Thanks to this analysis, our solution can naturally trigger workflows to automate tasks, alert certain users via notifications, and much more. Discover our artificial intelligence solution that analyzes the emotions expressed by your customers in the emails they send you or the support tickets created on your client portal. By quickly interpreting whether a sentiment is positive, negative, or neutral, you can proactively respond to the needs and concerns of your clientele.

**Average Rating:** 4.5/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Efficy CRM?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.9/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.8/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Efficy CRM?

- **Seller:** [Efficy](https://www.g2.com/sellers/efficy)
- **Year Founded:** 2005
- **HQ Location:** Brussels, Belgium
- **Twitter:** @efficy\_en  
1,043 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a12b4a7af6dfc59a60e6a40a65f6610f37597d9b6d76cca00314cdd4a4d2db6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F133084%2F&secure%5Burl_type%5D=linkedin_company_website)  
407 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 47% Medium, 44% Small

#### What Do G2 Reviewers Say About Efficy CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Efficy CRM, enhancing productivity and simplifying their daily operations.
- Users appreciate the **efficiency** of Efficy CRM, finding it easy and fast to manage their tasks effectively.
- Users value the **easy customization** of Efficy CRM, enabling tailored solutions that boost productivity and support growth.
- Users value the **responsive customer support** of Efficy CRM, enhancing their overall experience and satisfaction.
- Users appreciate the **feature richness** of Efficy CRM, enabling customization and enhancing productivity across various needs.

##### Cons

- Users note a **steeper learning curve** with Efficy CRM, which can be overwhelming for newcomers seeking ease of use.
- Users find Efficy CRM to be **quite expensive** , particularly challenging for small firms to justify the cost.
- Users often face **bugs and page crashes** , leading to frustrating experiences and hindered project management efficiency.
- Users note that the **user interface and experience need improvement** , particularly regarding customization and performance issues.
- Users often face **error handling issues** , including slow page loads and difficulties with updates and changes.

#### What Are Recent G2 Reviews of Efficy CRM?

**["Efficy CRM review"](https://www.g2.com/survey_responses/efficy-crm-review-10384116)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/efficy-crm-review-10384116)

**["Efficy: An Efficient CRM for your business"](https://www.g2.com/survey_responses/efficy-crm-review-10385652)**

**Rating:** 4.5/5.0 stars

_— Dhruv D._

[Read full review](https://www.g2.com/survey_responses/efficy-crm-review-10385652)

#### What Are G2 Users Discussing About Efficy CRM?

- [What does Efficy Crm do?](https://www.g2.com/discussions/what-does-efficy-crm-do)
- [What is the use of CRM software?](https://www.g2.com/discussions/what-is-the-use-of-crm-software)
- [What is CRM and its functions?](https://www.g2.com/discussions/what-is-crm-and-its-functions)

### [Spiro](https://www.g2.com/products/spiro/reviews)

Spiro is an AI-powered CRM designed specifically for manufacturers and distributors. The Spiro platform highlights the customers that need attention or present growth opportunities, and proactively recommends specific actions to be taken. Customers save time with Spiro’s automated data collection, and grow their business by 32% within the first two years of using Spiro. For more information, visit https://www.spiro.ai.

**Average Rating:** 4.6/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate Spiro?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.6/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.5/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Spiro?

- **Seller:** [Spiro Technologies, Inc.](https://www.g2.com/sellers/spiro-technologies-inc)
- **Year Founded:** 2014
- **HQ Location:** Boston, MA
- **Twitter:** @spiroai  
15,118 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d169e666e0795a887ed51d2bf4f9ff8fc879734c56290567427e155c1d6047bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4814558%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Construction
- **Company Size:** 52% Small, 46% Medium

#### What Do G2 Reviewers Say About Spiro?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Spiro for its **ease of use** , streamlining workflows and automating tasks for greater efficiency.
- Users love the **efficiency** of Spiro, with automated updates and reminders saving precious CRM time daily.
- Users value the **automation features** of Spiro, enjoying seamless updates and stress-free client follow-ups.
- Users value the **automated contact management** of Spiro, significantly reducing manual efforts and enhancing productivity.
- Users love Spiro for its **easy customization** , allowing tailored workflows and effortless adjustments to fit diverse needs.

##### Cons

- Users face **integration issues** with Spiro, making it challenging to connect with existing systems effectively.
- Users find Spiro’s **steep learning curve** challenging, particularly for advanced features and those unfamiliar with AI-driven systems.
- Users find the **time-consuming integration challenges** with existing systems hinder their overall experience with Spiro.
- Users feel that the **limited customization** of Spiro's pipeline stages restricts their sales process flexibility and efficiency.
- Users find the **expertise required** for Spiro challenging, particularly those unfamiliar with AI-driven CRMs and automation.

#### What Are Recent G2 Reviews of Spiro?

**["Streamlined Compliance with Extensive Automation"](https://www.g2.com/survey_responses/spiro-review-12984050)**

**Rating:** 4.5/5.0 stars

_— Spiros S._

[Read full review](https://www.g2.com/survey_responses/spiro-review-12984050)

**["Efficient CRM with Room for GDPR Enhancements"](https://www.g2.com/survey_responses/spiro-review-13058426)**

**Rating:** 4.5/5.0 stars

_— Karl S._

[Read full review](https://www.g2.com/survey_responses/spiro-review-13058426)

#### What Are G2 Users Discussing About Spiro?

- [What does Spiro do?](https://www.g2.com/discussions/what-does-spiro-do)
- [What is Spiro CRM?](https://www.g2.com/discussions/what-is-spiro-crm)
- [How much does a Spiro?](https://www.g2.com/discussions/how-much-does-a-spiro) - 1 comment, 1 upvote
- [Is Spiro free?](https://www.g2.com/discussions/is-spiro-free) - 2 comments

### [Infor Customer Relationship Management (CRM)](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)

Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximize the impact of every interaction—across the entire customer lifecycle—whether in the office or out in the field. The best part about Infor CRM is that it’s built for your business. Industry-specific capabilities, deep integration, and unparalleled flexibility and control in how you deploy, use, and pay for your solution offers a best-of-breed CRM solution without compromise.

**Average Rating:** 3.3/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate Infor Customer Relationship Management (CRM)?

- **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 8.9/10)
- **Workflow Capability:** 5.8/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 7.4/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 6.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Infor Customer Relationship Management (CRM)?

- **Seller:** [Infor](https://www.g2.com/sellers/infor)
- **Year Founded:** 2002
- **HQ Location:** New York
- **Twitter:** @Infor  
18,472 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0b3dd6227f8bf2585371eff689c32131e1d6fb4a8114161512fe1f2ec60d9bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1711%2F&secure%5Burl_type%5D=linkedin_company_website)  
22,257 employees on LinkedIn®
- **Phone:** 800-260-2640

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Medium, 29% Small

#### What Do G2 Reviewers Say About Infor Customer Relationship Management (CRM)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy accessibility** of Infor CRM, ensuring customer satisfaction from anywhere.
- Users appreciate the **ease of scheduling** sales calls with the integrated calendar feature in Infor CRM.
- Users appreciate the **easy navigation** that allows seamless login and enhances customer satisfaction.
- Users value the **user-friendly login experience** of Infor CRM, enhancing customer satisfaction effortlessly.

##### Cons

- Users desire a **mobile app** for Infor CRM, highlighting the need for easier access while on the go.
- Users express frustration with the **slow loading times** , making navigation and tasks cumbersome due to excessive data.

#### What Are Recent G2 Reviews of Infor Customer Relationship Management (CRM)?

**["Strong Infor Integrations for a Unified Customer Management Platform"](https://www.g2.com/survey_responses/infor-customer-relationship-management-crm-review-12917088)**

**Rating:** 5.0/5.0 stars

_— jamsheed I._

[Read full review](https://www.g2.com/survey_responses/infor-customer-relationship-management-crm-review-12917088)

**["Easy to Use, Reliable, and Great for Daily Clock-Ins, excellent product!"](https://www.g2.com/survey_responses/infor-customer-relationship-management-crm-review-12700737)**

**Rating:** 5.0/5.0 stars

_— Reed B._

[Read full review](https://www.g2.com/survey_responses/infor-customer-relationship-management-crm-review-12700737)

#### What Are G2 Users Discussing About Infor Customer Relationship Management (CRM)?

- [What is CRM customer Relationship Management What are the key features of CRM system?](https://www.g2.com/discussions/infor-cloudsuite-customer-relationship-management-crm-what-is-crm-customer-relationship-management-what-are-the-key-features-of-crm-system)
- [What are the 3 main elements of CRM software?](https://www.g2.com/discussions/infor-cloudsuite-customer-relationship-management-crm-what-are-the-3-main-elements-of-crm-software)
- [What does Infor CRM do?](https://www.g2.com/discussions/what-does-infor-crm-do)
- [What are some features of CRM?](https://www.g2.com/discussions/infor-cloudsuite-customer-relationship-management-crm-what-are-some-features-of-crm)

### [WORKetc](https://www.g2.com/products/worketc/reviews)

WORKetc was created as a tool to help every team across your business communicate and collaborate more efficiently. From sales leads, project management, billing, CRM and more, WORKetc can adjust to the needs of your entire team and ensure that everyone stays informed about the most important elements of their job. Start your 14-day free trial today and witness first hand how our experienced team can help your business streamline and optimize your workflows with WORKetc.

**Average Rating:** 4.6/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate WORKetc?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.9/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.2/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind WORKetc?

- **Seller:** [WORKetc](https://www.g2.com/sellers/worketc-fc49807b-71d1-4e3a-b8de-c00f478ff336)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @WORKetc  
20,071 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2230d04d865a0e0f0133fd26f5d28b64c57ba7e7b5cd511aa0ae696f2ab6a08e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwork-etc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®
- **Phone:** 800-322-7860

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 79% Small, 8% Medium

#### What Are Recent G2 Reviews of WORKetc?

**["Helps us with our eblasts and keeping track of details about customers"](https://www.g2.com/survey_responses/worketc-review-1401016)**

**Rating:** 5.0/5.0 stars

_— Verified User in Human Resources_

[Read full review](https://www.g2.com/survey_responses/worketc-review-1401016)

**["Excellent all in one CRM and more "](https://www.g2.com/survey_responses/worketc-review-634478)**

**Rating:** 5.0/5.0 stars

_— Randy B._

[Read full review](https://www.g2.com/survey_responses/worketc-review-634478)

#### What Are G2 Users Discussing About WORKetc?

- [What is WORKetc used for?](https://www.g2.com/discussions/what-is-worketc-used-for)

### [AddressTwo](https://www.g2.com/products/addresstwo/reviews)

Do you want to be in control of your own business? Are you tired of not having the info when you need it and where you need it? No more lost customers and misunderstandings. Simple CRM Software is here to save your day, and your business. Simple CRM Software is exactly what it says it is – Simple. No matter how unfamiliar you think you are with new-age technology, this little helper will make you feel like an expert in no time. At Adresstwo, we always tailor our products with our customers in mind, so that you don’t have to spend eternity studying it. Simple CRM is the simplest software for small business owners that you can possibly find on the market. With a web-based CRM Software, you no longer have to worry about: - Downloading or installing anything - Updating anything - Paying for an upgrade or a new version - Losing important data if the computer dies or gets stolen Simple CRM is an online cloud-based software that will become integral part of your company. All you need is a stable computer and you’re set to go! Since the data should be accessible to everyone from your company in real-time, this means that your computers should be properly working all the time. With a Simple CRM Software you’ll be able to manage your leads, organize you contacts, never miss important tasks and activities, and most importantly, you will be able to foster the rapport with your customers in a way you never though you could. With so much pressure off your back, you’ll be able to focus on what really matters – your customers and your prospective customers. With this simple yet effective change your business will flourish. Do something useful for your business today and sign up for a free trial version!

**Average Rating:** 4.7/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate AddressTwo?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Workflow Capability:** 10.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.6/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind AddressTwo?

- **Seller:** [AddressTwo](https://www.g2.com/sellers/addresstwo)
- **Year Founded:** 2005
- **HQ Location:** Indianapolis, IN
- **Twitter:** @addresstwo  
1,715 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=680d5a7875b336d874dd6d4943e81645c0d76959ceb6a3411a2a5f374a6c1b26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1135243%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 81% Small, 11% Medium

#### What Are Recent G2 Reviews of AddressTwo?

**["CRM to organize your contacts and sales ideas"](https://www.g2.com/survey_responses/addresstwo-review-2129114)**

**Rating:** 4.5/5.0 stars

_— Felix Z._

[Read full review](https://www.g2.com/survey_responses/addresstwo-review-2129114)

**["Simplest, Most Effective CRM"](https://www.g2.com/survey_responses/addresstwo-review-863395)**

**Rating:** 5.0/5.0 stars

_— Chris R._

[Read full review](https://www.g2.com/survey_responses/addresstwo-review-863395)

#### What Are G2 Users Discussing About AddressTwo?

- [What is AddressTwo used for?](https://www.g2.com/discussions/what-is-addresstwo-used-for)

### [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews)

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS.

**Average Rating:** 4.3/5.0

**Total Reviews:** 389

#### How Do G2 Users Rate Vtiger All-In-One CRM?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.4/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vtiger All-In-One CRM?

- **Seller:** [Vtiger](https://www.g2.com/sellers/vtiger)
- **Year Founded:** 2004
- **HQ Location:** Cupertino, California
- **Twitter:** @vtigercrm  
2,678 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4add42c905d5c680bf30dcd326fe05bdee0159fdac877f842e73a865e1e945d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1270573%2F&secure%5Burl_type%5D=linkedin_company_website)  
246 employees on LinkedIn®
- **Phone:** 1-877-784-9277

#### Who Uses This Product?

- **Who Uses This:** CEO, Managing Director
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 68% Small, 30% Medium

#### What Do G2 Reviewers Say About Vtiger All-In-One CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **affordability** of Vtiger All-In-One CRM, making it accessible for small organizations.
- Users find the **call management feature** in Vtiger CRM helpful for tracking customer interactions effectively.
- Users value the **customizability** of Vtiger All-In-One CRM, enabling tailored solutions for unique business needs.
- Users value the **customization options** in Vtiger All-In-One CRM for tracking specific customer needs effectively.
- Users love the **ease of use** of Vtiger All-In-One CRM, requiring no complex training for effective application.

##### Cons

- Users note a **lack of essential features** in Vtiger All-In-One CRM compared to other CRM systems like SAP.
- Users report **persistent bugs** and poor customer support, leading to frustrating experiences and unresolved migration issues.
- Users report significant **CRM issues** with Vtiger, citing poor customer service and migration errors leading to frustration.
- Users find Vtiger's interface **not intuitive** , complicating setup and hindering effective use of the system.
- Users report that Vtiger can be **not user-friendly** , citing difficulties with setup and poor customer service throughout the process.

#### What Are Recent G2 Reviews of Vtiger All-In-One CRM?

**["All-in-One Vtiger Platform That Boosts Productivity and Team Coordination"](https://www.g2.com/survey_responses/vtiger-all-in-one-crm-review-12792429)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/vtiger-all-in-one-crm-review-12792429)

**["Easy to use"](https://www.g2.com/survey_responses/vtiger-all-in-one-crm-review-6885870)**

**Rating:** 5.0/5.0 stars

_— Mbuso H._

[Read full review](https://www.g2.com/survey_responses/vtiger-all-in-one-crm-review-6885870)

#### What Are G2 Users Discussing About Vtiger All-In-One CRM?

- [What is Vtiger All-In-One CRM used for?](https://www.g2.com/discussions/what-is-vtiger-all-in-one-crm-used-for)
- [What is CRM in management?](https://www.g2.com/discussions/vtiger-all-in-one-crm-what-is-crm-in-management)
- [Is vtiger free?](https://www.g2.com/discussions/is-vtiger-free)
- [How do CRM systems work?](https://www.g2.com/discussions/how-do-crm-systems-work)
- [What is the use of vtiger CRM?](https://www.g2.com/discussions/vtiger-all-in-one-crm-what-is-the-use-of-vtiger-crm)

### [Aurea CRM](https://www.g2.com/products/aurea-crm/reviews)

Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered with integrated campaign management offerings to give you the insight, access, and speed you need.

**Average Rating:** 4.1/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Aurea CRM?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.6/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.2/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Aurea CRM?

- **Seller:** [Aurea Software](https://www.g2.com/sellers/aurea-software)
- **Year Founded:** 2012
- **HQ Location:** Austin, TX
- **Twitter:** @AureaSoftware  
481 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de591951683c70445e31ac26d2a397f8b3d1887fb46d91433db1f18391c885b1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2923561%2F&secure%5Burl_type%5D=linkedin_company_website)  
235 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 46% Small, 31% Medium

#### What Do G2 Reviewers Say About Aurea CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy access** provided by Aurea CRM, enhancing productivity with intuitive tools available anywhere.
- Users appreciate the **high customizability** of Aurea CRM, enhancing workflows and aligning perfectly with sales processes.
- Users appreciate the **comprehensive sales tools and flexibility** of Aurea CRM, enhancing tracking and productivity with ease.
- Users value the **flexibility** of Aurea CRM, enhancing customization and aligning perfectly with their sales processes.
- Users appreciate the **intuitive interface** of Aurea CRM, enhancing flexibility and efficiency in managing sales activities.

##### Cons

- Users express concerns about the **high cost** of Aurea CRM, which may deter smaller businesses from adopting it.
- Users struggle with the **steep learning curve** of Aurea CRM, finding setup and mastery particularly challenging without technical skills.
- Users struggle with the **not intuitive interface** of Aurea CRM, making setup and navigation challenging, especially for non-technical teams.
- Users find the **interface complex and outdated** , leading to a challenging experience for those without technical expertise.
- Users often experience **slow performance** with Aurea CRM, affecting their efficiency and user satisfaction.

#### What Are Recent G2 Reviews of Aurea CRM?

**["Unified CRM with Customization and Usability Challenges"](https://www.g2.com/survey_responses/aurea-crm-review-12444237)**

**Rating:** 4.0/5.0 stars

_— Mahe H._

[Read full review](https://www.g2.com/survey_responses/aurea-crm-review-12444237)

**["Everything Just Works—Reallyawesome experience Enjoy Using It"](https://www.g2.com/survey_responses/aurea-crm-review-13092813)**

**Rating:** 4.0/5.0 stars

_— Fabian A._

[Read full review](https://www.g2.com/survey_responses/aurea-crm-review-13092813)

#### What Are G2 Users Discussing About Aurea CRM?

- [What is Aurea?](https://www.g2.com/discussions/what-is-aurea)
- [What are the 3 main elements of CRM software?](https://www.g2.com/discussions/aurea-crm-what-are-the-3-main-elements-of-crm-software)
- [What are key features of a CRM system?](https://www.g2.com/discussions/aurea-crm-what-are-key-features-of-a-crm-system)
- [What is Aurea CRM?](https://www.g2.com/discussions/what-is-aurea-crm) - 1 comment

### [TeamWave](https://www.g2.com/products/teamwave/reviews)

Integrated Software to Run Your Entire Business - CRM, Projects, HR & More.

**Average Rating:** 4.6/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate TeamWave?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.9/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind TeamWave?

- **Seller:** [TeamWave](https://www.g2.com/sellers/teamwave)
- **Year Founded:** 2016
- **HQ Location:** WILMINGTON, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 54% Small, 33% Medium

#### What Are Recent G2 Reviews of TeamWave?

**["Convenient team management"](https://www.g2.com/survey_responses/teamwave-review-7137011)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/teamwave-review-7137011)

**["Remote Team Friendly!"](https://www.g2.com/survey_responses/teamwave-review-7136190)**

**Rating:** 5.0/5.0 stars

_— Janice R._

[Read full review](https://www.g2.com/survey_responses/teamwave-review-7136190)

#### What Are G2 Users Discussing About TeamWave?

- [What is TeamWave used for?](https://www.g2.com/discussions/what-is-teamwave-used-for)

### [Keap](https://www.g2.com/products/thryv-keap/reviews)

Keap is a small business CRM and automation platform designed to grow your profitable business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. The Keap CRM has everything you need to automate your business: lead capture and management, sales automation, marketing automation, email automation and text marketing.

**Average Rating:** 3.8/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Keap?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.9/10)
- **Workflow Capability:** 9.4/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.3/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Keap?

- **Seller:** [Thryv](https://www.g2.com/sellers/thryv)
- **Year Founded:** 2012
- **HQ Location:** Dallas, TX
- **Twitter:** @thryv  
8,415 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27887848e034bb1ec04ffc19993643ac5aba8ec3f47189ab13b2d95d7f950b19&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthryvinc&secure%5Burl_type%5D=linkedin_company_website)  
5,883 employees on LinkedIn®
- **Ownership:** NASDAQ: THRY

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 73% Small, 27% Medium

#### What Do G2 Reviewers Say About Keap?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of automation** in Keap, enabling effective task management and seamless campaign execution.
- Users love Keap's **advanced automation features** , enabling efficient management of marketing campaigns and client communication.
- Users value the **ease of use** of Keap, praising its intuitive design and seamless setup for managing tasks.
- Users appreciate the **automation efficiency** of Keap, simplifying tasks like reminders and client management seamlessly.
- Users value the **automation capabilities** of Keap, appreciating its efficiency in managing marketing tasks seamlessly.

##### Cons

- Users find Keap's **complexity** challenging, particularly for those with fewer contacts or new to the platform.
- Users find Keap to be **quite expensive** compared to competitors, which has led some to seek alternatives.
- Users find **lack of flexibility** in Keap, requiring significant effort and resources for effective customization.
- Users find the **learning curve steep** with Keap, requiring significant effort to fully utilize its capabilities.
- Users find **limitations in flexibility** for invoicing, making it less suitable for small companies or entrepreneurs.

#### What Are Recent G2 Reviews of Keap?

**["Powerful Automation with Ease, but Pricey"](https://www.g2.com/survey_responses/keap-review-12720086)**

**Rating:** 4.5/5.0 stars

_— karan k._

[Read full review](https://www.g2.com/survey_responses/keap-review-12720086)

**["Seamless Business Automation and CRM Efficiency"](https://www.g2.com/survey_responses/keap-review-12701290)**

**Rating:** 4.5/5.0 stars

_— SHEMEKA J._

[Read full review](https://www.g2.com/survey_responses/keap-review-12701290)

#### What Are G2 Users Discussing About Keap?

- [What is KEAP?](https://www.g2.com/discussions/what-is-keap)

### [Prophet CRM](https://www.g2.com/products/prophet-crm/reviews)

Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to the appropriate customer opportunity within Prophet CRM. Whether from your desktop or mobile device, all Outlook-based emails, tasks, and calendar events are automatically tracked and associated to the corresponding opportunity, unburdening your team from administrative entry and giving them more time to sell. With more timely and thorough entry of sales activity data, sales managers gain valuable insight regarding your customers, sales team and sales processes. Combine Prophet CRM's unique Outlook integration with it's comprehensive suite of sales automation and workflow tools, customizable fields, reports, dashboards, and analytics, and you have a powerful application that will drive your business to higher levels of success. Contact us to discover how we partner with you to drive your success.

**Average Rating:** 4.1/5.0

**Total Reviews:** 193

#### How Do G2 Users Rate Prophet CRM?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.6/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Prophet CRM?

- **Seller:** [Avidian Technologies](https://www.g2.com/sellers/avidian-technologies)
- **Year Founded:** 2002
- **HQ Location:** Bellevue, Washington
- **Twitter:** @ProphetCRM  
643 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e12d9fb41387700bbf5ddf293d7149663d387d81d8e492506227abb26d708be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F67284%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Financial Services, Construction
- **Company Size:** 67% Small, 27% Medium

#### What Are Recent G2 Reviews of Prophet CRM?

**["Efficient CRM with Stellar Outlook Integration, Needs Bulk Actions"](https://www.g2.com/survey_responses/prophet-crm-review-12985100)**

**Rating:** 4.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/prophet-crm-review-12985100)

**["Excellent CRM"](https://www.g2.com/survey_responses/prophet-crm-review-6623141)**

**Rating:** 5.0/5.0 stars

_— Yasmine J._

[Read full review](https://www.g2.com/survey_responses/prophet-crm-review-6623141)

#### What Are G2 Users Discussing About Prophet CRM?

- [What is Prophet CRM used for?](https://www.g2.com/discussions/what-is-prophet-crm-used-for)

### [BenchmarkONE](https://www.g2.com/products/benchmarkone/reviews)

Our all-in-one sales and marketing platform combines email marketing, CRM, and marketing automation to turn emails into conversations, website visitors into handshakes, and customers into raving fans. We also provide marketing agencies with an alternative solution for their small business clients. Find more revenue in your sales pipeline and prevent opportunities from falling through the cracks. Learn more with a free 15-minute discovery call today.

**Average Rating:** 4.5/5.0

**Total Reviews:** 180

#### How Do G2 Users Rate BenchmarkONE?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.2/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.1/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BenchmarkONE?

- **Seller:** [Polaris Software](https://www.g2.com/sellers/polaris-software)
- **Year Founded:** 2004
- **HQ Location:** St. Louis, MO
- **Twitter:** @BenchmarkEmail  
17,267 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6ac781eaef895adc4b7a3766caa1c613230fa721f04e3522ad58894da94c0d4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F834284%2F&secure%5Burl_type%5D=linkedin_company_website)  
115 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 16% Medium

#### What Do G2 Reviewers Say About BenchmarkONE?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BenchmarkONE **easy to use** , facilitating smooth tracking of contacts and efficient management of customer relationships.
- Users find the **ease of use in tracking contacts** with BenchmarkONE to be a significant advantage.
- Users value the **effective customer management** of BenchmarkONE, enhancing lead nurturing and operational efficiency.
- Users value the **easy access** of BenchmarkONE, facilitating smooth transitions and efficient customer relationship management.
- Users value the **easy setup** of BenchmarkONE, ensuring a swift and smooth transition for their businesses.

##### Cons

- Users report **call issues** with BenchmarkONE, including email and phone IDs being marked as spam affecting communications.
- Users face **email issues** with BenchmarkONE, leading to important emails landing in spam and affecting phone ID visibility.
- Users report **unreliable deliverability** with BenchmarkONE, causing emails to land in spam and affecting communication effectiveness.

#### What Are Recent G2 Reviews of BenchmarkONE?

**["BenchmarkONE: User-Friendly All-in-One CRM & Marketing Automation with Great Support"](https://www.g2.com/survey_responses/benchmarkone-review-12825567)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/benchmarkone-review-12825567)

**["Effective and Easy-to-Use Automation"](https://www.g2.com/survey_responses/benchmarkone-review-13176881)**

**Rating:** 5.0/5.0 stars

_— Bryan J._

[Read full review](https://www.g2.com/survey_responses/benchmarkone-review-13176881)

#### What Are G2 Users Discussing About BenchmarkONE?

- [What is BenchmarkONE used for?](https://www.g2.com/discussions/what-is-benchmarkone-used-for)

### [OutreachCRM](https://www.g2.com/products/outreachcrm/reviews)

Modular solution with billing & ledger, referrals tracking, project management, support ticketing, communication tools.

**Average Rating:** 4.5/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate OutreachCRM?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Workflow Capability:** 9.0/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.2/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind OutreachCRM?

- **Seller:** [Outreach Software Limited](https://www.g2.com/sellers/outreach-software-limited)
- **Year Founded:** 2002
- **HQ Location:** Dunedin, NZ
- **Twitter:** @Outreachcrm  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47b82f355d672539d58687235f4d9db17aa5eb68f945895f01144e79b5c24e23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F225471%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 28% Large

#### What Are Recent G2 Reviews of OutreachCRM?

**["Excellent tool which has made my Sales prospecting easier"](https://www.g2.com/survey_responses/outreachcrm-review-7995345)**

**Rating:** 5.0/5.0 stars

_— Harshavardhan K._

[Read full review](https://www.g2.com/survey_responses/outreachcrm-review-7995345)

**["Great tool for communication automation!"](https://www.g2.com/survey_responses/outreachcrm-review-8090869)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outreachcrm-review-8090869)

#### What Are G2 Users Discussing About OutreachCRM?

- [How much does outreach cost?](https://www.g2.com/discussions/how-much-does-outreach-cost)
- [What is outreach technology?](https://www.g2.com/discussions/outreachcrm-what-is-outreach-technology)
- [What does outreach software do?](https://www.g2.com/discussions/outreachcrm-what-does-outreach-software-do)

### [Agile CRM](https://www.g2.com/products/agile-crm/reviews)

Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: - Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor - Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity - Enable multi channel communication with the ability to call or email or tweet to a contact from the same page - Monitor customer behavior and get real time alerts for customer activity - Manage helpdesk tickets with all of the customers history in one place - Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically - See customer data from various other business apps on one page using extensive integrations

**Average Rating:** 4.0/5.0

**Total Reviews:** 364

#### How Do G2 Users Rate Agile CRM?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.9/10)
- **Workflow Capability:** 7.6/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.2/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Agile CRM?

- **Seller:** [Agile CRM](https://www.g2.com/sellers/agile-crm)
- **Year Founded:** 2013
- **HQ Location:** Dallas, TX
- **Twitter:** @agilecrm  
6,703 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=950aac5412fef4aabd033ca9c15656ea4211d6efdc51f99e8ed9f83b6277cf42&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3156418%2F&secure%5Burl_type%5D=linkedin_company_website)  
102 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 76% Small, 16% Medium

#### What Do G2 Reviewers Say About Agile CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Agile CRM, finding it efficient and practical for managing sales pipelines.
- Users value the **effective consolidation** of tools in Agile CRM, enhancing productivity and affordability for small teams.
- Users appreciate the **all-in-one toolset** of Agile CRM, benefiting from effective management and automation capabilities.
- Users value the **affordability** of Agile CRM, praising its effective all-in-one tools for small businesses.
- Users value the **effective automation** features of Agile CRM, enhancing efficiency for small and mid-sized teams.

##### Cons

- Users find the **interface not intuitive** , making navigation and using advanced features more challenging than expected.
- Users express frustration over **poor customer support** , citing slow response times and unhelpful assistance as major issues.
- Users report a **difficult user interface** that feels outdated and lacks the polish of competitors, hindering ease of use.
- Users experience **slow loading** times with Agile CRM, hindering productivity, especially with larger datasets.
- Users find Agile CRM's interface clean but note **interface issues** that hinder engagement and clarity compared to competitors.

#### What Are Recent G2 Reviews of Agile CRM?

**["Streamlined Compliance and Coordination for Aerospace"](https://www.g2.com/survey_responses/agile-crm-review-12964314)**

**Rating:** 4.0/5.0 stars

_— Alvi N._

[Read full review](https://www.g2.com/survey_responses/agile-crm-review-12964314)

**["All-in-One Customer & Task Tracking with Agile CRM"](https://www.g2.com/survey_responses/agile-crm-review-12835599)**

**Rating:** 5.0/5.0 stars

_— Saman H._

[Read full review](https://www.g2.com/survey_responses/agile-crm-review-12835599)

#### What Are G2 Users Discussing About Agile CRM?

- [What is Agile CRM used for?](https://www.g2.com/discussions/what-is-agile-crm-used-for) - 1 comment
- [Is agile CRM free?](https://www.g2.com/discussions/is-agile-crm-free)
- [What are the major components of CRM?](https://www.g2.com/discussions/what-are-the-major-components-of-crm)
- [How does agile CRM work?](https://www.g2.com/discussions/how-does-agile-crm-work)
- [What are some features of CRM?](https://www.g2.com/discussions/agile-crm-what-are-some-features-of-crm)

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Benefits of CRM Software with Marketing ROI Analytics capabilities include: Enables analysis of effectiveness of an organizations various marketing activities

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