### Contents

- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Credit and Collections Software Resources

##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Credit and Collections Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Credit and Collections Software Articles

[![Voice Assistants in Financial Services](https://learn.g2.com/hubfs/Stock%20images/Equalizer%20sound%20wave%20background%20theme.%20Colour%20illustration.-1.jpeg "Voice Assistants in Financial Services")](https://www.g2.com/articles/voice-assistants-in-fintech-financial-services)

[
### Voice Assistants in Financial Services
](https://www.g2.com/articles/voice-assistants-in-fintech-financial-services)
The financial services industry, specifically the field of collections, has started to use voice assistants to automate customer service tasks and increase the ease with which collections can be done.

[
 ![Patrick Szakiel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick Szakiel")
PS

](https://learn.g2.com/author/patrick-szakiel)

by Patrick Szakiel

## Credit and Collections Software Glossary Terms

[![Dunning](https://learn.g2.com/hubfs/G2CM_GI020_Dunning_V1a.png "Dunning")](https://www.g2.com/glossary/dunning)

[Dunning](https://www.g2.com/glossary/dunning)

Dunning is the process of making persistent demands to collect account receivables. Learn more about its benefits and the best practices followed in the industry.

by Sagar Joshi

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Credit and Collections Software Discussions

0

Question on: Bilendo
[Can we store our own risk classes in Bilendo?](/discussions/konnen-wir-bei-bilendo-unsere-eigenen-risikoklassen-hinterlegen)

Bilendo FAQ

Yes! You have the option to store the results from the credit scoring with your own risk classes.

Answered: Markus Jüttner on December 15, 2021

[Your answer](/discussions/konnen-wir-bei-bilendo-unsere-eigenen-risikoklassen-hinterlegen/comments/new?remote=true)

0

Question on: Bilendo
[Can we map our credit policies with Bilendo?](/discussions/konnen-wir-mit-bilendo-unsere-kreditrichtlinien-abbilden)

Bilendo FAQ

Yes! With Bilendo, you have the opportunity to digitally store one or more credit policies. The work with credit decisions, credit limit proposals, credit scoring models, and credit limit workflows is fully documented and compliant with your compliance and risk policies.

Answered: Markus Jüttner on December 15, 2021

[Your answer](/discussions/konnen-wir-mit-bilendo-unsere-kreditrichtlinien-abbilden/comments/new?remote=true)

0

Question on: Bilendo
[Can Bilendo calculate credit scores and credit limits?](/discussions/kann-bilendo-credit-scores-und-kreditlimite-berechnen)

Bilendo FAQ

Yes, Bilendo offers you all mathematical-statistical and logical possibilities to map your internal credit scoring and calculate credit limits.

Answered: Markus Jüttner on December 13, 2021

[Your answer](/discussions/kann-bilendo-credit-scores-und-kreditlimite-berechnen/comments/new?remote=true)

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## Credit and Collections Software Reports

Mid-Market Grid® Report for Credit and Collections

Summer 2026

G2 Report: Grid® Report

Grid® Report for Credit and Collections

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Credit and Collections

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Credit and Collections

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Credit and Collections

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Credit and Collections

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Credit and Collections

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Credit and Collections

Spring 2026

G2 Report: Grid® Report

Grid® Report for Credit and Collections

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Credit and Collections

Spring 2026

G2 Report: Momentum Grid® Report