# Best Conversational Support Software for Small Business - Page 4

## How Many Conversational Support Software Products Does G2 Track?

**Total Products under this Category:** 206

### Category Stats (Aug 2026)

- **Average Rating:** 4.56/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Maven AGI (+0.82%) - Among all products in this category, Maven AGI recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Conversational Support Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 66,800+ Authentic Reviews
- 206+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversational Support Software
 ![G2 Grid® for Conversational Support Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-support/grids.png?focus%5B%5D=574&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=57328&focus%5B%5D=10366&focus%5B%5D=144283&focus%5B%5D=61400&focus%5B%5D=69703)

Highlighted products: Zendesk for Customer Service, Fin, Jotform AI Agents, HubSpot Service Hub, Podium, Wati, Tidio, and respond.io.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-support/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=hubspot-service-hub&focus%5B%5D=podium&focus%5B%5D=wati&focus%5B%5D=tidio&focus%5B%5D=respond-io&segment=small-business)

**Sponsored**

### Pylon

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1896&secure%5Bchosen_at%5D=2026-08-08T05%3A04%3A18Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1265405&secure%5Bresource_id%5D=1896&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-support%2Fsmall-business%3Fpage%3D4%26segment%3Dsmall-business&secure%5Btoken%5D=710e3f8691d0d7b33152e67ea878f84e7940b697220ef45fe7045bc8400d1971&secure%5Burl%5D=https%3A%2F%2Fusepylon.com%2Fpricing&secure%5Burl_type%5D=paid_promos)

### [Thena](https://www.g2.com/products/thena/reviews)

Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

**Average Rating:** 4.9/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Thena?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 9.5/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 9.5/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Thena?

- **Seller:** [Thena](https://www.g2.com/sellers/thena)
- **Year Founded:** 2022
- **HQ Location:** Palo Alto , California
- **Twitter:** @thenaplatform  
540 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1372715ed2048c40fbc3eaab608cddec90736be10ac0b216a1a6fa60ef4cf30d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthena-platform&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 58% Small, 38% Medium

#### What Do G2 Reviewers Say About Thena?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Thena for its **efficient case management** , enhancing customer interactions and streamlining support processes.
- Users appreciate the **efficiency** of Thena for managing customer interactions and improving communication between departments.
- Users find Thena's **intuitive ticket management** enhances communication and streamlines customer support across departments.
- Users value **customer satisfaction** achieved through Thena's efficient management and streamlined support processes.
- Users appreciate the **seamless integrations** of Thena with Slack, enhancing customer support and agile workflows significantly.

##### Cons

- Users notice the **limited platform support** of Thena, as it doesn't cater to all messaging services effectively.
- Users find **limited platform support** with Thena, making it challenging for those using other communication tools.
- Users find Thena's **limited platform support** an issue, especially if they use platforms like Discord or WhatsApp.
- Users note **limited platform support** , making Thena less suitable for those using alternative communication tools.
- Users experience **poor customer support** , finding it difficult to access assistance for their queries and concerns.

#### What Are Recent G2 Reviews of Thena?

**["Smooth"](https://www.g2.com/survey_responses/thena-review-10020456)**

**Rating:** 5.0/5.0 stars

_— Matthew B._

[Read full review](https://www.g2.com/survey_responses/thena-review-10020456)

**["Thena helped us Tame Wild-Wild-West Slack Support"](https://www.g2.com/survey_responses/thena-review-10569376)**

**Rating:** 5.0/5.0 stars

_— Daniel S._

[Read full review](https://www.g2.com/survey_responses/thena-review-10569376)

### [Atonom](https://www.g2.com/products/atonom/reviews)

Atonom gives teams back time by taking real work off their plate. Cloud Employees handle repetitive, high-volume tasks so human teams can focus on judgment, relationships, and higher-impact work only people can do.

**Average Rating:** 4.9/5.0

**Total Reviews:** 136

#### How Do G2 Users Rate Atonom?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 9.7/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 9.8/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 9.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Atonom?

- **Seller:** [Atonom](https://www.g2.com/sellers/atonom)
- **Year Founded:** 2018
- **HQ Location:** Provo, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c18ee36a74dd9c31e853360e6c782fff85e66a0044372af0319cdf65e8dd19c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatonomai%2F&secure%5Burl_type%5D=linkedin_company_website)  
133 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 52% Small, 43% Medium

#### What Do G2 Reviewers Say About Atonom?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **quick integration and excellent support** from Atonom, enhancing productivity and user experience.
- Users appreciate the **user-friendly software** of Atonom, enjoying seamless navigation and efficient notification systems.
- Users value the **website visitor insights** feature of Atonom, enhancing targeting and data collection for marketing strategies.
- Users value the **real-time lead engagement** capabilities of Atonom, enhancing connection with potential customers effectively.
- Users value the **robust customer engagement features** of Atonom, enhancing real-time interaction with website visitors.

##### Cons

- Users note a **steep learning curve** with Atonom, requiring time and dedication to fully utilize its features.
- Users find the **steep learning curve** challenging, often requiring significant time to unlock the platform’s full potential.
- Users find that Atonom requires a significant amount of **time and dedication** to fully understand and utilize effectively.
- Users find the **complexity of the platform** requires significant time and commitment to fully understand and optimize.
- Users find **identification issues** frustrating, as it limits knowledge of individual visitors rather than just companies.

#### What Are Recent G2 Reviews of Atonom?

**["A usable marketing and lead gen tool"](https://www.g2.com/survey_responses/atonom-review-10428404)**

**Rating:** 4.5/5.0 stars

_— Jamie M._

[Read full review](https://www.g2.com/survey_responses/atonom-review-10428404)

**["An efficient and easy-to-use tool for monitoring signals."](https://www.g2.com/survey_responses/atonom-review-10375210)**

**Rating:** 4.5/5.0 stars

_— Dr. Will Hernando R._

[Read full review](https://www.g2.com/survey_responses/atonom-review-10375210)

#### What Are G2 Users Discussing About Atonom?

- [What is ChatFunnels used for?](https://www.g2.com/discussions/what-is-chatfunnels-used-for)

### [NewOaks AI](https://www.g2.com/products/newoaks-ai/reviews)

NewOaks AI is an advanced conversational AI platform designed to automate client engagement, lead qualification, and appointment scheduling across multiple channels. By leveraging custom-trained ChatGPT models and voice-first AI agents, it enables businesses to provide 24/7 personalized interactions via SMS, web chat, and social media platforms such as Facebook Messenger, WhatsApp, and Instagram. With support for over 50 languages and seamless integration with CRMs, Google Calendar, Twilio, and other business tools, NewOaks AI streamlines sales, customer support, and marketing processes, enhancing operational efficiency and customer satisfaction. Key Features: - Omnichannel Communication: Engage customers through SMS, live chat, voice calls, and social media from a unified platform. - AI Voice Agents with Real-Time Calls: Provide real-time AI voice calls with zero latency and multiple voice personas for natural, human-like conversations. - Multilingual Support: Communicate effectively with a global audience by supporting over 50 languages. - Automated Lead Qualification and Appointment Scheduling: Utilize AI-driven workflows to qualify leads, book appointments, and follow up automatically, reducing manual workload. - Seamless Integrations: Easily connect with CRMs, Google Calendar, Twilio, Webhooks, and APIs for streamlined business operations. - Mobile Management Apps: Monitor and manage AI interactions on the go with dedicated iOS and Android apps. Primary Value and Solutions: NewOaks AI addresses the challenges businesses face in managing client interactions by automating routine tasks and providing consistent, personalized communication. It enhances operational efficiency by reducing manual efforts in lead qualification and appointment scheduling, leading to increased conversion rates and customer satisfaction. The platform's 24/7 availability ensures that businesses can engage with clients at any time, catering to the needs of a global customer base. By integrating seamlessly with existing business tools, NewOaks AI offers a scalable solution that grows with the business, making it an invaluable asset for sales, customer support, and marketing teams.

**Average Rating:** 5.0/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate NewOaks AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 7.8/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 8.5/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind NewOaks AI?

- **Seller:** [NewOaks LLC](https://www.g2.com/sellers/newoaks-llc)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b89cf9fea651e9c30354e9f0be0e94afabd5719a031975d8a8b336e9981616bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnew-oaks-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About NewOaks AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **seamless integrations** of NewOaks AI, facilitating quick setups and real-time data exchange effortlessly.
- Users praise the **exceptional quality and user-friendly interface** of NewOaks AI for creating engaging chatbots.
- Users appreciate the **easy-to-use interface** and comprehensive features for creating high-quality conversational AI chatbots.
- Users praise the **excellent customer support** of NewOaks AI, finding the chatbot and team exceptionally helpful and responsive.
- Users highlight the **exceptional ease of use** and comprehensive features of NewOaks AI for creating engaging chatbots.

#### What Are Recent G2 Reviews of NewOaks AI?

**["AI Agent Solution that is ahead of its time."](https://www.g2.com/survey_responses/newoaks-ai-review-10717252)**

**Rating:** 5.0/5.0 stars

_— Botlab Foundry ._

[Read full review](https://www.g2.com/survey_responses/newoaks-ai-review-10717252)

**["An outstanding newcomer in the AI Chatbot Space - Hyper Loaded With Awesomeness"](https://www.g2.com/survey_responses/newoaks-ai-review-10632670)**

**Rating:** 5.0/5.0 stars

_— Shouri M._

[Read full review](https://www.g2.com/survey_responses/newoaks-ai-review-10632670)

### [Trengo](https://www.g2.com/products/trengo/reviews)

Trengo is an AI-first customer communication platform used by 17,000+ people worldwide. WhatsApp Business API, email, live chat, voice, and social channels connect into one shared inbox where AI agents resolve up to 80% of repetitive conversations automatically, in 70+ languages, 24/7. AI agents handle FAQs, qualify leads, update contact details, and escalate to humans when needed across every channel, without code. Native integrations include HubSpot, Salesforce, Shopify, WooCommerce, Magento, Lightspeed, and Klaviyo. As an official WhatsApp Business Solution Provider and Meta Business Partner, Trengo supports WhatsApp CRM and WhatsApp marketing at scale. Used across eCommerce, hospitality, travel, leisure, and automotive as a leading alternative to Zendesk, Freshdesk, Intercom, Front, Gorgias, Tidio, Respond.io, and WATI.

**Average Rating:** 4.3/5.0

**Total Reviews:** 244

#### How Do G2 Users Rate Trengo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 7.6/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 7.1/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 7.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Trengo?

- **Seller:** [Trengo](https://www.g2.com/sellers/trengo)
- **Year Founded:** 2017
- **HQ Location:** Utrecht, Utrecht, Netherlands
- **Twitter:** @TrengoHQ  
284 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=228e8443f9724388346b3da0c8bc5c5a18fec1e670fc19a93f72be1da9f85901&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrengo%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
90 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Leisure, Travel & Tourism, Apparel & Fashion
- **Company Size:** 73% Small, 26% Medium

#### What Do G2 Reviewers Say About Trengo?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Trengo, appreciating its intuitive design and straightforward implementation.
- Users find Trengo's **helpful AI workflow automations** and customer support invaluable for efficient communication management.
- Users appreciate the **great customer support** from Trengo, making onboarding and integration seamless and efficient.
- Users value the **integrated multi-channel messaging features** of Trengo, enhancing chat management and organization effortlessly.
- Users value the **streamlined communication** Trengo offers, enhancing customer interactions with ease and effective support.

##### Cons

- Users note that Trengo has some **missing features** like linking FAQ pages and ineffective reports, impacting usability.
- Users feel the **limited features** of Trengo hinder communication, especially with WhatsApp and overall usability.
- Users are frustrated with **messaging issues** in Trengo, including limitations on WhatsApp and slow loading times.
- Users find the **chat functionality lacking** , with significant limitations affecting efficiency and user experience.
- Users find the **learning curve steep** , noting difficulties in setup and unintuitive features within Trengo.

#### What Are Recent G2 Reviews of Trengo?

**["Great partnership with Trengo"](https://www.g2.com/survey_responses/trengo-review-11596795)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/trengo-review-11596795)

**["Organized Inbox and Efficient Task Management with Trengo"](https://www.g2.com/survey_responses/trengo-review-11951871)**

**Rating:** 4.5/5.0 stars

_— Ashley d._

[Read full review](https://www.g2.com/survey_responses/trengo-review-11951871)

#### What Are G2 Users Discussing About Trengo?

- [What does Trengo do?](https://www.g2.com/discussions/what-does-trengo-do)
- [What is Trengo WhatsApp?](https://www.g2.com/discussions/what-is-trengo-whatsapp)
- [Is Trengo good?](https://www.g2.com/discussions/is-trengo-good)
- [How does Trengo work?](https://www.g2.com/discussions/how-does-trengo-work)

### [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews)

Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.

**Average Rating:** 4.4/5.0

**Total Reviews:** 468

#### How Do G2 Users Rate Freshchat?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 8.6/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 8.5/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Freshchat?

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc  
19,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,505 employees on LinkedIn®
- **Ownership:** NASDAQ: FRSH

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Small, 36% Medium

#### What Do G2 Reviewers Say About Freshchat?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Freshchat's **ease of use** remarkable, allowing quick automation setups and seamless customer interactions.
- Users appreciate the **convenience of multiple channels** in Freshchat, enhancing customer support efficiency and personalization.
- Users appreciate the **user-friendly interface and features** of FreshChat for efficient customer support management.
- Users appreciate the **ease of Automations** in Freshchat, enabling quick resolutions and customizable user interactions.
- Users value the **seamless integrations** of Freshchat, streamlining customer support across multiple channels effortlessly.

##### Cons

- Users find that Freshchat's **AI limitations** hinder advanced automation and complex routing compared to competitors.
- Users experience **chatbot issues** with Freddy AI, citing limited automation and understanding affecting overall efficiency.
- Users experience **chat issues** with confusing dashboards, missed notifications, and limited message editing options.
- Users find the **learning curve steep** due to tricky custom reports and complex chatbot setup.
- Users find Freshchat's **limited AI capabilities** inadequate for nuanced automation and complex routing compared to competitors.

#### What Are Recent G2 Reviews of Freshchat?

**["Streamlined Chat Management with Robust Features"](https://www.g2.com/survey_responses/freshchat-review-12657839)**

**Rating:** 4.0/5.0 stars

_— Mandip P._

[Read full review](https://www.g2.com/survey_responses/freshchat-review-12657839)

**["Fresh Experience with Intuitive Agent Builder"](https://www.g2.com/survey_responses/freshchat-review-12923561)**

**Rating:** 4.5/5.0 stars

_— Akshat K._

[Read full review](https://www.g2.com/survey_responses/freshchat-review-12923561)

### [Lime Connect (formerly Userlike)](https://www.g2.com/products/lime-connect-formerly-userlike/reviews)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center. AI Agents resolve recurring requests end-to-end, while professional service features such as voice messages, live translations, intelligent routing, and browser-based video calls with screen sharing support teams when human expertise is needed. The mobile app ensures that customer interactions can be managed anytime, anywhere. Connect AI takes your customer service to the next level. Deploy autonomous AI Agents that handle up to 70% of interactions independently, automate workflows, and update integrated systems such as your CRM or commerce platform. With our visual no-code Workflow Builder, you can structure and automate business processes efficiently—defining triggers, conditions, and actions via drag and drop, without any programming knowledge. In combination with Connect AI, workflows can be enhanced with intelligent decision logic, enabling faster responses while reducing manual work. The AI Copilot supports your service team by summarizing conversations, suggesting responses, and providing relevant knowledge in real time. Both features improve efficiency, reduce costs, and maintain high-quality customer interactions. Lime Connect also provides tools for lead generation and follow-up, including a modern website messenger and WhatsApp Campaigns for direct, personalized communication with customers. Existing chatbots can be integrated via the chatbot API to extend your AI capabilities. Since Lime Connect was founded over 10 years ago, data protection has always been a top priority. All data is stored securely on German servers making Lime Connect a GDPR-compliant customer messaging solution. With its secure data infrastructure and special features, Lime Connect guarantees data protection and security for your customers, your employees and your company as a whole. Lime Connect is suitable for all company sizes because the software is flexible and adapts to your needs and goals. Small and medium-sized companies, as well as large corporations such as Toyota and Hermes, already rely on Lime Connect.

**Average Rating:** 4.4/5.0

**Total Reviews:** 441

#### How Do G2 Users Rate Lime Connect (formerly Userlike)?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 8.0/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 7.8/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 7.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Lime Connect (formerly Userlike)?

- **Seller:** [Lime Connect](https://www.g2.com/sellers/lime-connect)
- **Year Founded:** 2011
- **HQ Location:** Cologne, Germany
- **Twitter:** @userlike  
5,037 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ad50a9a78d438a80aca6be6f781a627e4f90eb0e8d005ff3d1fabe5255379cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2855046%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 16% Medium

#### What Do G2 Reviewers Say About Lime Connect (formerly Userlike)?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy WhatsApp implementation** , which simplifies their customer management processes significantly.
- Users love the **easy WhatsApp integration** , simplifying their customer management process significantly.
- Users find **WhatsApp integration** effortless, enhancing their experience in managing customer interactions smoothly.
- Users praise the **easy WhatsApp implementation** of Lime Connect, simplifying customer management significantly.
- Users love the **easy WhatsApp integration** , making customer management seamless and efficient.

##### Cons

- Users find the product **expensive** , which may deter some despite its functionality.
- Users find the **bland design** of Lime Connect lacking, despite acknowledging its functionality and pricing concerns.

#### What Are Recent G2 Reviews of Lime Connect (formerly Userlike)?

**["I did research for my client that was building a new website and Userlike floated to the top."](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)**

**Rating:** 5.0/5.0 stars

_— Randy R._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8968512)

**["AI Power and Ease of Use"](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)**

**Rating:** 4.0/5.0 stars

_— Nello P._

[Read full review](https://www.g2.com/survey_responses/lime-connect-formerly-userlike-review-8977654)

#### What Are G2 Users Discussing About Lime Connect (formerly Userlike)?

- [What is Userlike used for?](https://www.g2.com/discussions/what-is-userlike-used-for)

### [Myna](https://www.g2.com/products/myna/reviews)

Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features.

**Average Rating:** 5.0/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Myna?

- **Proactive Engagement:** 9.7/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 9.4/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Myna?

- **Seller:** [Myna](https://www.g2.com/sellers/myna)
- **Company Website:** myna.cx
- **Year Founded:** 2024
- **HQ Location:** N/A
- **Twitter:** @mynacx
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=864809fe4a8dc55899628752c602e4c83057e59351ead8d4df8c9e4cc38fadb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyna-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 38% Small, 33% Medium

#### What Are Recent G2 Reviews of Myna?

**["The built in lead nurturing keeps opportunities warm automatically"](https://www.g2.com/survey_responses/myna-review-13038939)**

**Rating:** 5.0/5.0 stars

_— Karen D._

[Read full review](https://www.g2.com/survey_responses/myna-review-13038939)

**["Effortlessly Updates Our AI, Streamlines Customer Interactions"](https://www.g2.com/survey_responses/myna-review-13061491)**

**Rating:** 5.0/5.0 stars

_— Keith B._

[Read full review](https://www.g2.com/survey_responses/myna-review-13061491)

### [Dixa](https://www.g2.com/products/dixa/reviews)

Dixa is the agentic customer service platform behind exceptional ecommerce brands. We help customer service leaders resolve issues faster, deliver better experiences at scale, and grow support without proportional headcount. Dixa combines a helpdesk and a contact center in one platform, with every channel, phone, email, live chat, WhatsApp, Instagram, Facebook Messenger, and SMS, included natively in every plan. Mim, Dixa's AI agent, resolves customer inquiries end to end (processing refunds, updating orders, answering FAQs) across chat, email, WhatsApp, and more, then hands off to a human with full context when judgment or empathy is needed. AI Co-Pilot assists agents in real time with suggested replies, translation, and conversation summaries. Dixa's Conversation Engine gives teams a visual, no-code way to build routing rules, automations, and escalations without engineering support. Real-time dashboards and Auto QA give managers visibility into performance and quality without manual reporting. Dixa serves 1,000+ ecommerce brands across 42 countries, including Rapha, Oliver Bonas, Charles Tyrwhitt, Mytheresa, and tink. Founded in Copenhagen in 2015, Dixa has raised $158M, including a $105M Series C led by General Atlantic.

**Average Rating:** 4.2/5.0

**Total Reviews:** 380

#### How Do G2 Users Rate Dixa?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 7.9/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 8.4/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 7.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Dixa?

- **Seller:** [Dixa](https://www.g2.com/sellers/dixa)
- **Year Founded:** 2015
- **HQ Location:** Copenhagen, Capital Region
- **Twitter:** @DixaApp  
2,708 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22b0d008d855f83a6526193189c4d49574d61e3d4938caf9b7568370fbf47afb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10072046%2F&secure%5Burl_type%5D=linkedin_company_website)  
153 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Service Agent
- **Top Industries:** Retail, Leisure, Travel & Tourism
- **Company Size:** 53% Medium, 43% Small

#### What Do G2 Reviewers Say About Dixa?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Dixa, finding it intuitive and straightforward for seamless customer interactions.
- Users value the **user-friendly interface** of Dixa, making customer interaction smooth and efficient across all channels.
- Users appreciate the **responsive customer support** of Dixa, ensuring smooth interactions and resolving issues promptly.
- Users find Dixa to be very **intuitive and easy to use** , making customer interactions smooth and efficient.
- Users commend Dixa for its **efficiency** , facilitating seamless management of customer interactions and saving valuable time.

##### Cons

- Users express concern over **limited features** , particularly in automation, analytics, language support, and third-party integration.
- Users note the **limited features** of Dixa, particularly in automation, analytics, and language support, affecting overall usability.
- Users express concerns about the **limited features** of Dixa, particularly in automation, analytics, and language support.
- Users experience various **chat functionality issues** with Dixa, including glitches and limitations in support features.
- Users find the **lack of clarity** in analytics and feature limitations hinder effective use of Dixa's capabilities.

#### What Are Recent G2 Reviews of Dixa?

**["Streamlined omnichannel support with room to grow"](https://www.g2.com/survey_responses/dixa-review-11702730)**

**Rating:** 4.0/5.0 stars

_— Rodrigo M._

[Read full review](https://www.g2.com/survey_responses/dixa-review-11702730)

**["Fantastic software, onboarding, customer service and overall experience!"](https://www.g2.com/survey_responses/dixa-review-11206297)**

**Rating:** 5.0/5.0 stars

_— Sofie G._

[Read full review](https://www.g2.com/survey_responses/dixa-review-11206297)

#### What Are G2 Users Discussing About Dixa?

- [What is Dixa used for?](https://www.g2.com/discussions/what-is-dixa-used-for)

### [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews)

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

**Average Rating:** 4.5/5.0

**Total Reviews:** 341

#### How Do G2 Users Rate Swell?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 8.8/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 8.8/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Swell?

- **Seller:** [SocialSwell](https://www.g2.com/sellers/socialswell)
- **Year Founded:** 2016
- **HQ Location:** Salt Lake City, Utah
- **Twitter:** @Swell\_Reviews  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90219892aa94332d4df35f24c16f9e22bd78f6a69ff7faff499ff205a0c1615e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17937029%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 87% Small, 12% Medium

#### What Are Recent G2 Reviews of Swell?

**["Modern developer workflow are impressive"](https://www.g2.com/survey_responses/swell-review-9932552)**

**Rating:** 4.0/5.0 stars

_— Khaloukhaev A._

[Read full review](https://www.g2.com/survey_responses/swell-review-9932552)

**["Awesome platform to contact our research participants. Private, easy to use... Great features"](https://www.g2.com/survey_responses/swell-review-8879327)**

**Rating:** 4.5/5.0 stars

_— Gina A._

[Read full review](https://www.g2.com/survey_responses/swell-review-8879327)

### [Helpwise](https://www.g2.com/products/helpwise/reviews)

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various channels, including email, SMS, calls, social media, and live chat. Helpwise eliminates the need for shared logins and passwords, allowing your team to establish individual accountability. Collaborate easily on customer conversations by leaving notes or sharing drafts. Use self-service features such as help center and chatbots to reduce inbound customer queries and promote a culture of self serve among your customers. Setup Automation rules to reduce manual tasks and boost agent productivity. You can also gain insights into team productivity and CSAT with reporting & analytics. Helpwise integrates with 50+ tools so that the agents can have complete context about customers within the conversation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 178

#### How Do G2 Users Rate Helpwise?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 7.8/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 7.8/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 7.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Helpwise?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Helpwise?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer management** of Helpwise, appreciating helpful support and reliable assistance.
- Users commend the **excellent customer support** at Helpwise, highlighting patience and effective problem-solving assistance.
- Users commend the **easy access** to Helpwise support, ensuring seamless problem resolution and user satisfaction.
- Users find Helpwise's **patient and supportive technical assistance** invaluable for effective problem resolution and customer satisfaction.
- Users appreciate the **excellent platform usability** of Helpwise, making it a reliable choice for years.

#### What Are Recent G2 Reviews of Helpwise?

**["Excellent support and tool"](https://www.g2.com/survey_responses/helpwise-review-10941310)**

**Rating:** 5.0/5.0 stars

_— Julio César L._

[Read full review](https://www.g2.com/survey_responses/helpwise-review-10941310)

**["Keeps us organized and scaling simple!"](https://www.g2.com/survey_responses/helpwise-review-11420873)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/helpwise-review-11420873)

#### What Are G2 Users Discussing About Helpwise?

- [What is Helpwise used for?](https://www.g2.com/discussions/helpwise-what-is-helpwise-used-for) - 1 comment
- [What is Helpwise used for?](https://www.g2.com/discussions/what-is-helpwise-used-for)

### [Drift](https://www.g2.com/products/drift/reviews)

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. A platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience. Drift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,203

#### How Do G2 Users Rate Drift?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 8.6/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 8.7/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Drift?

- **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft)
- **Company Website:** salesloft.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @Salesloft  
18,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,098 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Development Representative, Business Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Medium, 27% Small

#### What Do G2 Reviewers Say About Drift?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Drift, enhancing their experience with intuitive features and real-time notifications.
- Users value the **fast and efficient customer support** from Drift, enhancing engagement and sales effectiveness significantly.
- Users appreciate the **intuitive Prospect Dashboard** of Drift, enabling swift access to actionable insights for informed decision-making.
- Users value the **visitor tracking** of Drift, as it helps identify warm leads and optimize targeted messaging.
- Users love Drift for its **effective lead generation** , helping identify highly engaged prospects for targeted outreach.

##### Cons

- Users experience **routing issues** and notification floods, complicating chat management and client interactions on Drift.
- Users find the **learning curve steep** , needing extensive webinars and assistance to fully utilize Drift's capabilities.
- Users often experience **notification issues** with Drift, including delays and blank pages, impacting conversation flow.
- Users experience **routing issues** with Drift, often leading to misdirected conversations and difficulty managing spam and profanity.
- Users experience **chat issues** including delayed notifications and loading times that disrupt conversations and accessibility.

#### What Are Recent G2 Reviews of Drift?

**["Targeted Lead Generation with Seamless Integration"](https://www.g2.com/survey_responses/drift-review-12263708)**

**Rating:** 5.0/5.0 stars

_— Siddhaant M._

[Read full review](https://www.g2.com/survey_responses/drift-review-12263708)

**["Great service so far!"](https://www.g2.com/survey_responses/drift-review-7956889)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/drift-review-7956889)

#### What Are G2 Users Discussing About Drift?

- [What is Drift used for?](https://www.g2.com/discussions/what-is-drift-used-for)
- [How do you make a drift playbook?](https://www.g2.com/discussions/how-do-you-make-a-drift-playbook)
- [What is a drift playbook?](https://www.g2.com/discussions/what-is-a-drift-playbook) - 1 comment, 1 upvote
- [What is drift tool?](https://www.g2.com/discussions/what-is-drift-tool) - 1 comment
- [How much does drift cost?](https://www.g2.com/discussions/how-much-does-drift-cost) - 1 comment

### [Acquire](https://www.g2.com/products/acquire/reviews)

Acquire is a conversational customer engagement platform that empowers companies to deliver exceptional experiences. By simplifying communication across touchpoints and tools, personalizing interactions, and enabling the ability to architect faster and more efficient processes — people, not channels, are put at the heart of customer service interactions. Our flexible and scalable software suite offers features including live chat, video and audio calling, AI chatbots, centralized interaction management, and secure cobrowsing equipping teams to solve sales, service, and support issues easily, in real-time, and on any device. Continuously engage customers while minimizing resolution time and redundancy, and rise to the next wave of customer experience.

**Average Rating:** 4.2/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Acquire?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Proactive Engagement:** 7.8/10 (Category avg: 8.6/10)
- **Contextual Engagement:** 6.7/10 (Category avg: 8.5/10)
- **Self-Serve Support:** 8.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Acquire?

- **Seller:** [Acquire](https://www.g2.com/sellers/acquire)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89f20c76e74fdf1c3815e863ee2480943957b91dbeb67f3a2f14b7eebb74112c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facquire-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 56% Small, 40% Medium

#### What Are Recent G2 Reviews of Acquire?

**["Simple way to connect to your customers"](https://www.g2.com/survey_responses/acquire-review-6989561)**

**Rating:** 5.0/5.0 stars

_— prabin s._

[Read full review](https://www.g2.com/survey_responses/acquire-review-6989561)

**["Acquire Your New Chat Specialised"](https://www.g2.com/survey_responses/acquire-review-8981633)**

**Rating:** 5.0/5.0 stars

_— Francis R._

[Read full review](https://www.g2.com/survey_responses/acquire-review-8981633)

#### What Are G2 Users Discussing About Acquire?

- [What is Acquire used for?](https://www.g2.com/discussions/what-is-acquire-used-for)

### [Boei](https://www.g2.com/products/boei/reviews)

Boei is an AI receptionist and lead-capture widget for small and mid-sized businesses. It sits on your website as a lightweight 10KB script and answers visitor questions instantly, 24/7, in 95+ languages. Unlike a basic chatbot that reads from a knowledge base and asks for a name and email, Boei does the work of a receptionist. It qualifies leads, books appointments, answers product questions, and escalates the conversations that need a human to your team with an AI summary attached. The same AI agent works across your website, WhatsApp Business, email and SMS, with one shared inbox and one trained brain behind all of them. Train it once on your website, files, FAQ, product catalog and past tickets. Add custom AI actions (calendar booking, quote calculation, order status lookup, CRM updates, lead routing) with no code. Choose how autonomous the AI is, from fully supervised to AI-driven, so you stay in control. Pick your AI model: OpenAI, Anthropic, Google or Mistral, switchable anytime. Boei is built for European SMBs and agencies. It is EU-hosted in Amsterdam, GDPR-first, cookie-optional, and includes 50+ contact channels in a single customizable widget. Used on 17,000+ websites.

**Average Rating:** 4.7/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Boei?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Boei?

- **Seller:** [Ruby Foundry B.V.](https://www.g2.com/sellers/ruby-foundry-b-v)
- **HQ Location:** Utrecht, Netherlands
- **Twitter:** @boeihelp  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fccad6424a25186c07ff48b779ae4f633763e4156b1ca8740f8a4f6a7e3d8d7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fboeihelp%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 91% Small

#### What Do G2 Reviewers Say About Boei?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **extensive customization options** of Boei, enabling quick setup and tailored experiences without any coding.
- Users praise the **fantastic ease of use** of Boei, enabling quick setup and effortless customization for their websites.
- Users praise the **easy setup** of Boei, allowing quick customization without coding for seamless integration.
- Users love the **customizability** of Boei, allowing quick setup and easy personalization of chat widgets and helpers.
- Users praise the **quick setup** of Boei, enabling easy configuration of chat widgets in just minutes.

##### Cons

- Users feel that the **lack of insightful analytics** from Boei limits the overall effectiveness of the AI chatbot.
- Users find the **lack of integrations** frustrating, wishing for native options and better data connectivity with other apps.
- Users find **time consumption** increases due to lack of native integrations and notification options, hindering efficiency.

#### What Are Recent G2 Reviews of Boei?

**["Effortless Setup, Exceptional Lead Generation"](https://www.g2.com/survey_responses/boei-review-12345300)**

**Rating:** 5.0/5.0 stars

_— Jay F._

[Read full review](https://www.g2.com/survey_responses/boei-review-12345300)

**["Sometimes "easy" means more...:)"](https://www.g2.com/survey_responses/boei-review-7502068)**

**Rating:** 4.5/5.0 stars

_— David K._

[Read full review](https://www.g2.com/survey_responses/boei-review-7502068)

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