# Best Conversational Marketing Software for Medium-Sized Businesses - Page 4 ## How Many Conversational Marketing Software Products Does G2 Track? **Total Products under this Category:** 307 ### Category Stats (Aug 2026) - **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** 360Dialog (+2.74%) - Among all products in this category, 360Dialog recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Conversational Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 80,800+ Authentic Reviews - 307+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Conversational Marketing Software ![G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-marketing/grids.png?focus%5B%5D=364&focus%5B%5D=90225&focus%5B%5D=19432&focus%5B%5D=164832&focus%5B%5D=10366&focus%5B%5D=135441&focus%5B%5D=22329&focus%5B%5D=54467) Highlighted products: HubSpot Marketing Hub, Qualified, Birdeye, Storylane, Podium, GTM Studio - Powered by ZoomInfo, Klaviyo, and Exceed.ai. Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=klaviyo&focus%5B%5D=exceed-ai&segment=mid-market) **Sponsored** ### Quizell Quizell is an AI-powered conversion platform that helps ecommerce brands and B2B marketing teams turn website visitors into qualified buyers through personalized product recommendation quizzes, lead-capture forms, and interactive funnels. Built for teams that need conversion-focused interactive content without writing code, Quizell is used by 25,000+ brands — including Burberry, SharkNinja, Bauerfeind AG, Ouidad, JOTT, and Clear Minds — and has generated over 50 million leads, delivering an average 32% conversion-rate lift for its customers. What Quizell does: The platform combines a drag-and-drop quiz and funnel builder with an AI engine that generates quiz questions, recommends products based on customer responses, and translates content into 25+ languages. Teams can build product recommendation quizzes (the "find your perfect [product]" experience), lead-qualification forms, personalized onboarding funnels, customer feedback and NPS surveys, waitlist capture, and post-purchase upsells. Quizzes can be embedded directly on a website, deployed as a popup or floating button, or shared as a standalone link. Who it's for: Quizell is built for direct-to-consumer brands, ecommerce retailers (Shopify, Wix, BigCommerce, WooCommerce), and B2B marketing teams that want to personalize the shopping or buying experience and capture higher-intent leads. Use cases span fashion, beauty, health and wellness, supplements, home goods, electronics, and B2B SaaS. Key differentiators: Unlike general-purpose form builders such as Typeform or Jotform, Quizell is purpose-built for ecommerce conversion: it includes a native AI product recommendation engine, deep integrations with ecommerce and email platforms, and analytics specifically focused on product-match performance and revenue attribution. Unlike competitors like ConvertFlow, Octane AI, or Heyflow, Quizell offers a true free plan, a faster setup (most quizzes launch in under 30 minutes), and 30+ native integrations including Shopify, Wix, BigCommerce, Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Google Analytics, plus 8,000+ apps via Zapier and 1,000+ via n8n. Pricing and getting started: Quizell offers a free plan with no credit card required, a 7-day free trial on all paid plans, and paid plans starting at $15/month. An Enterprise plan with a dedicated Customer Success Manager, US/EU data center options, and custom SLAs is available for larger teams. Recognition: Quizell is rated 4.8 on G2, 4.9 on the Shopify App Store, and 4.8 on the Wix App Market. The platform is GDPR-compliant, SOC 2-ready, and offers Two-Factor Authentication, custom data residency (US or EU), and SSO for enterprise customers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1346&secure%5Bchosen_at%5D=2026-08-06T23%3A00%3A12Z&secure%5Bdisplayable_resource_id%5D=1346&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1346&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165474&secure%5Bresource_id%5D=1346&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%2Fmid-market%3Fpage%3D4&secure%5Btoken%5D=8540ee89813a19227b9d6859fd1d09471cc3c2061ed3093367e443174a046543&secure%5Burl%5D=https%3A%2F%2Fquizell.com%2F%3Fsource%3Dg2&secure%5Burl_type%5D=custom_url) ### [Instabot](https://www.g2.com/products/instabot/reviews) Instabot is a conversational marketing platform that allows you to create and launch chatbots that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. This is proven to increase conversions and reduce costs. Build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Easily build, launch, and optimize web bots with no technical resources—and make bots sophisticated with AI and natural language processing (NLP). Features of Instabot: • Intuitive Interface for Non-Technical Users • White-labeling + Complete Customization • Full Control of How + When Bot is Seen • Robust + Transparent Analytics • Live-Chat Hand-off • Calendar Integration for Easy, Instabot Scheduling • Natural Language Processing (NLP) • Integration with Salesforce, Eloqua, and Zapier • Email Alerts + Customized Goal Analytics How Instabot Is Different: • Most powerful platform on the market (including AI, Natural Language Processing, and custom coding) • Easy-to-manage • Deep analytics for great insights about your business and customers • Build and launch a chatbot in minutes • Amazing, responsive customer support The best way to compare Instabot is to try it yourself. Set your KPI, and we’ll build you a bot for free. If we can’t improve your conversion metrics or create efficiency, there is no cost to you. Email us for more information at info@instabot.io **Average Rating:** 4.5/5.0 **Total Reviews:** 50 #### How Do G2 Users Rate Instabot? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Lead Gathering:** 9.3/10 (Category avg: 8.4/10) - **Targeting:** 9.2/10 (Category avg: 8.7/10) - **Analytics:** 8.6/10 (Category avg: 8.4/10) #### Who Is the Company Behind Instabot? - **Seller:** [instabot.io](https://www.g2.com/sellers/instabot-io) - **Year Founded:** 2017 - **HQ Location:** New York, US - **Twitter:** @Instabot\_io 457 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc6c20ba0aa23cf7cb1de32c0704e9982bcbec62393363ba781b344b8b7a64b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11254071%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Small, 23% Medium #### What Are Recent G2 Reviews of Instabot? **["Instabot: The Intuitive and Customizable Chatbot with Valuable Analytics"](https://www.g2.com/survey_responses/instabot-review-7926761)** **Rating:** 5.0/5.0 stars _— Adila K._ [Read full review](https://www.g2.com/survey_responses/instabot-review-7926761) **["Artificial intelligence integrated into Business, totally awesome!"](https://www.g2.com/survey_responses/instabot-review-5110706)** **Rating:** 5.0/5.0 stars _— Delmar S._ [Read full review](https://www.g2.com/survey_responses/instabot-review-5110706) #### What Are G2 Users Discussing About Instabot? - [What features should a chatbot have?](https://www.g2.com/discussions/what-features-should-a-chatbot-have) - [How do bots gain followers on Instagram?](https://www.g2.com/discussions/how-do-bots-gain-followers-on-instagram) - [What is the best Instagram bot?](https://www.g2.com/discussions/what-is-the-best-instagram-bot) - [What is an Instabot?](https://www.g2.com/discussions/what-is-an-instabot) ### [Myna](https://www.g2.com/products/myna/reviews) Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features. **Average Rating:** 5.0/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate Myna? - **Lead Gathering:** 9.8/10 (Category avg: 8.4/10) - **Targeting:** 9.3/10 (Category avg: 8.7/10) - **Analytics:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind Myna? - **Seller:** [Myna](https://www.g2.com/sellers/myna) - **Company Website:** myna.cx - **Year Founded:** 2024 - **HQ Location:** N/A - **Twitter:** @mynacx - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=864809fe4a8dc55899628752c602e4c83057e59351ead8d4df8c9e4cc38fadb4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmyna-systems%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 39% Small, 34% Medium #### What Are Recent G2 Reviews of Myna? **["Effortlessly Updates Our AI, Streamlines Customer Interactions"](https://www.g2.com/survey_responses/myna-review-13061491)** **Rating:** 5.0/5.0 stars _— Keith B._ [Read full review](https://www.g2.com/survey_responses/myna-review-13061491) **["The built in lead nurturing keeps opportunities warm automatically"](https://www.g2.com/survey_responses/myna-review-13038939)** **Rating:** 5.0/5.0 stars _— Karen D._ [Read full review](https://www.g2.com/survey_responses/myna-review-13038939) ### [TARS](https://www.g2.com/products/tars/reviews) Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-drop builder and AI configuration options make the building process straightforward. Tars allows users to maintain complete control over knowledge addition, ranking, ingestion, and more through sectional indexing for deep document understanding. Additionally, over 300 built-in tools make it easy to build customized AI Agents that work with your data and connect to your tech stack. The platform's evaluation systems ensure Agents perform accurately and consistently, while live chat capabilities enable seamless routing of complex cases to human teams when needed. Users can deploy their AI Agents across multiple channels by embedding them on websites or connecting them to platforms like Slack and WhatsApp. With comprehensive analytics, users can track every interaction through full conversation transcripts for continuous improvement at each step of the flow. **Average Rating:** 4.6/5.0 **Total Reviews:** 149 #### How Do G2 Users Rate TARS? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Lead Gathering:** 8.9/10 (Category avg: 8.4/10) - **Targeting:** 9.1/10 (Category avg: 8.7/10) - **Analytics:** 8.7/10 (Category avg: 8.4/10) #### Who Is the Company Behind TARS? - **Seller:** [TARS](https://www.g2.com/sellers/tars) - **Year Founded:** 2016 - **HQ Location:** Newark, DE - **Twitter:** @hellotars\_ai 765 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e1934d67f2428efcf125e394c2d442ae2b9afec1d5ae5364f9778b36a508d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10377263%2F&secure%5Burl_type%5D=linkedin_company_website) 46 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About TARS? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **customization options** of TARS bots, enhancing brand consistency and user engagement seamlessly. - Users celebrate the **customer success** aspect of TARS, experiencing increased leads and enhanced engagement through personalized bots. - Users love the **customizability** of TARS, enabling tailored bots that enhance brand consistency and user engagement. - Users love the **high level of customization** in TARS, allowing bots to reflect their brand and engage effectively. - Users enjoy the **ease of use** of TARS, leading to increased engagement and higher completion rates for forms. #### What Are Recent G2 Reviews of TARS? **["Incredible tool for creating a chatbot"](https://www.g2.com/survey_responses/tars-review-9058767)** **Rating:** 5.0/5.0 stars _— Khushboo K._ [Read full review](https://www.g2.com/survey_responses/tars-review-9058767) **["Fulfill the requirement on time with adequate support."](https://www.g2.com/survey_responses/tars-review-9329988)** **Rating:** 4.5/5.0 stars _— SAIPRASAD C._ [Read full review](https://www.g2.com/survey_responses/tars-review-9329988) #### What Are G2 Users Discussing About TARS? - [What is TARS used for?](https://www.g2.com/discussions/what-is-tars-used-for) - 1 comment ### [Sonar](https://www.g2.com/products/sonar/reviews) Texting has opened up new possibilities for how sales and marketing teams can build meaningful relationships with prospects and customers. Qualifying leads, converting prospects, and engaging with customers can be challenging. Introducing, Marchex Sonar, the intelligent text messaging platform built for business. Utilize the power of AI to automate initial communication, follow-ups, scheduling, drip campaigns, and more. With one of the highest rated user interfaces and user experiences, Sonar offers the best suite of functionality for sales and marketing teams on the channels customers prefer. Dozens of integrations enable you to seamlessly connect with your customers through your CRM or tech stack. Convert more leads, engage more effectively, and drive more revenue with Marchex Sonar. **Average Rating:** 4.2/5.0 **Total Reviews:** 111 #### How Do G2 Users Rate Sonar? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Lead Gathering:** 8.2/10 (Category avg: 8.4/10) - **Targeting:** 8.8/10 (Category avg: 8.7/10) - **Analytics:** 8.1/10 (Category avg: 8.4/10) #### Who Is the Company Behind Sonar? - **Seller:** [Sonar](https://www.g2.com/sellers/sonar) - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @Sonar 9,100 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8ad4331540721cc7cea18ce78669acb28bc948a2e584365991990778c8556059&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9440274&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Executive, Business Consultant - **Top Industries:** Real Estate, Transportation/Trucking/Railroad - **Company Size:** 64% Large, 25% Medium #### What Are Recent G2 Reviews of Sonar? **["Good platform but limited use options"](https://www.g2.com/survey_responses/sonar-review-7034233)** **Rating:** 4.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/sonar-review-7034233) **["Use Sonar Daily For Work"](https://www.g2.com/survey_responses/sonar-review-7033868)** **Rating:** 4.0/5.0 stars _— Verified User in Telecommunications_ [Read full review](https://www.g2.com/survey_responses/sonar-review-7033868) ### [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences. **Average Rating:** 4.4/5.0 **Total Reviews:** 468 #### How Do G2 Users Rate Freshchat? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Lead Gathering:** 8.9/10 (Category avg: 8.4/10) - **Targeting:** 9.0/10 (Category avg: 8.7/10) - **Analytics:** 8.6/10 (Category avg: 8.4/10) #### Who Is the Company Behind Freshchat? - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc 19,020 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 7,505 employees on LinkedIn® - **Ownership:** NASDAQ: FRSH #### Who Uses This Product? - **Who Uses This:** Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Small, 36% Medium #### What Do G2 Reviewers Say About Freshchat? _AI-generated summary from verified user reviews_ ##### Pros - Users find Freshchat's **ease of use** remarkable, allowing quick automation setups and seamless customer interactions. - Users appreciate the **convenience of multiple channels** in Freshchat, enhancing customer support efficiency and personalization. - Users appreciate the **user-friendly interface and features** of FreshChat for efficient customer support management. - Users appreciate the **ease of Automations** in Freshchat, enabling quick resolutions and customizable user interactions. - Users value the **seamless integrations** of Freshchat, streamlining customer support across multiple channels effortlessly. ##### Cons - Users find that Freshchat's **AI limitations** hinder advanced automation and complex routing compared to competitors. - Users experience **chatbot issues** with Freddy AI, citing limited automation and understanding affecting overall efficiency. - Users experience **chat issues** with confusing dashboards, missed notifications, and limited message editing options. - Users find the **learning curve steep** due to tricky custom reports and complex chatbot setup. - Users find Freshchat's **limited AI capabilities** inadequate for nuanced automation and complex routing compared to competitors. #### What Are Recent G2 Reviews of Freshchat? **["Streamlined Chat Management with Robust Features"](https://www.g2.com/survey_responses/freshchat-review-12657839)** **Rating:** 4.0/5.0 stars _— Mandip P._ [Read full review](https://www.g2.com/survey_responses/freshchat-review-12657839) **["Fresh Experience with Intuitive Agent Builder"](https://www.g2.com/survey_responses/freshchat-review-12923561)** **Rating:** 4.5/5.0 stars _— Akshat K._ [Read full review](https://www.g2.com/survey_responses/freshchat-review-12923561) ### [Manago AI](https://www.g2.com/products/manago-ai/reviews) Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required. **Average Rating:** 4.4/5.0 **Total Reviews:** 301 #### How Do G2 Users Rate Manago AI? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) #### Who Is the Company Behind Manago AI? - **Seller:** [Manago AI](https://www.g2.com/sellers/manago-ai) - **Year Founded:** 2011 - **HQ Location:** Kraków, PL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8eb345398120d398ea4bb930e0425b463c76b02cc38f5653c365788bd66d2dc0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5134015%2F&secure%5Burl_type%5D=linkedin_company_website) 349 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Automation Specialist, Marketing Specialist - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 56% Small, 36% Medium #### What Do G2 Reviewers Say About Manago AI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **flexibility and adaptability** of Manago AI, enabling customized solutions for their marketing automation needs. - Users appreciate the **automation efficiency** of SALESmanago, enabling custom integrations and enhanced marketing capabilities seamlessly. - Users commend the **excellent customer support** from SALESmanago, noting responsiveness and helpfulness throughout their partnership. - Users commend the **advanced campaign automation and seamless Salesforce integration** , enhancing their marketing strategy effectively. - Users appreciate the **intuitive email builder** in SALESmanago, greatly enhancing customer communication and automation efficiency. ##### Cons - Users experience a **steep learning curve** with Manago AI, requiring time and effort to achieve optimal setup. - Users find the **interface not intuitive** , making it challenging to navigate and utilize all features effectively. - Users find some aspects of the platform to be **complex and user-unfriendly** , affecting overall usability and function access. - Users find the **complexity** of Manago AI challenging, as not all functions are easily accessible or user-friendly. - Users report **feature issues** including limited SMS integration and difficult navigation for less frequently used tools. #### What Are Recent G2 Reviews of Manago AI? **["Intuitive, Feature-Rich Newsletter Builder with Reliable Automations and Great Support"](https://www.g2.com/survey_responses/manago-ai-review-12970320)** **Rating:** 4.0/5.0 stars _— Paulina ._ [Read full review](https://www.g2.com/survey_responses/manago-ai-review-12970320) **["A solid platform for marketing automation"](https://www.g2.com/survey_responses/manago-ai-review-13135615)** **Rating:** 5.0/5.0 stars _— Martyna K._ [Read full review](https://www.g2.com/survey_responses/manago-ai-review-13135615) #### What Are G2 Users Discussing About Manago AI? - [What is SALESmanago used for?](https://www.g2.com/discussions/what-is-salesmanago-used-for) ### [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors. **Average Rating:** 4.4/5.0 **Total Reviews:** 101 #### How Do G2 Users Rate yellow.ai? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Lead Gathering:** 8.0/10 (Category avg: 8.4/10) - **Targeting:** 8.7/10 (Category avg: 8.7/10) - **Analytics:** 8.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind yellow.ai? - **Seller:** [yellow.ai](https://www.g2.com/sellers/yellow-ai) - **Year Founded:** 2016 - **HQ Location:** San Mateo, California - **Twitter:** @yellowdotai 1,550 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f5f6468ac9875efa19e2e4362b36b3787815760ea673177559e1d85a525e585&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyellowmessenger%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 850 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 38% Small, 33% Medium #### What Do G2 Reviewers Say About yellow.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless Chatbot integrations** of yellow.ai, enhancing usability and support across multiple channels. - Users appreciate the **multi-channel support and customization** of yellow.ai, enhancing their chatbot deployment experience. - Users value the **easy-to-build chatbots** of yellow.ai, enhancing customer engagement with seamless integrations and 24/7 support. - Users appreciate the **ease of use** of yellow.ai, thanks to its simple setup and seamless integration with platforms. - Users appreciate the **seamless integration** capabilities of yellow.ai, enabling effortless chatbot deployment across various platforms. ##### Cons - Users find the **steep learning curve** challenging, requiring significant time to master the platform effectively. - Users note a significant **learning curve** when implementing Yellow.ai, particularly for those new to conversational AI technology. - Users feel **AI limitations** hinder performance, needing better NLP and easier integrations for a smoother experience. - Users find yellow.ai's platform **complex for newcomers** , needing significant technical knowledge for effective use and integrations. - Users often face a **difficult implementation** process with Yellow.ai, struggling with integration and adaptation challenges. #### What Are Recent G2 Reviews of yellow.ai? **["Yellow.ai Chatbot Developement platform"](https://www.g2.com/survey_responses/yellow-ai-review-10477534)** **Rating:** 5.0/5.0 stars _— Adapa Chaitanya M._ [Read full review](https://www.g2.com/survey_responses/yellow-ai-review-10477534) **["Much needed and detailed path to use the serivce"](https://www.g2.com/survey_responses/yellow-ai-review-4408849)** **Rating:** 4.5/5.0 stars _— AVANI S._ [Read full review](https://www.g2.com/survey_responses/yellow-ai-review-4408849) #### What Are G2 Users Discussing About yellow.ai? - [How has yellow.ai supported your chatbot automation, and what features do you rely on most?](https://www.g2.com/discussions/how-has-yellow-ai-supported-your-chatbot-automation-and-what-features-do-you-rely-on-most) - [Is yellow messenger a SaaS company?](https://www.g2.com/discussions/is-yellow-messenger-a-saas-company) - [Does Yello use AI?](https://www.g2.com/discussions/does-yello-use-ai) - [What is chatbot yellow?](https://www.g2.com/discussions/what-is-chatbot-yellow) - [What does Yellow AI do?](https://www.g2.com/discussions/what-does-yellow-ai-do) - [‹ Prev‹ Prev](/categories/conversational-marketing/mid-market?order=g2_score&page=3#product-list) - [1](/categories/conversational-marketing/mid-market?order=g2_score#product-list) - [2](/categories/conversational-marketing/mid-market?order=g2_score&page=2#product-list) - [3](/categories/conversational-marketing/mid-market?order=g2_score&page=3#product-list) - 4 - Next ›Next › Spotlight Categories [Cloud Infrastructure Monitoring Tools and Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) [ERP Systems](https://www.g2.com/categories/erp-systems) [Security Compliance Software](https://www.g2.com/categories/security-compliance) [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) [Accounting Software](https://www.g2.com/categories/accounting) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) - [Customer Journey Analytics](/categories/customer-journey-analytics) [Browse Conversational Marketing Themes](/categories/conversational-marketing/themes)