# Best Conversation Intelligence Software - Page 13

## How Many Conversation Intelligence Software Products Does G2 Track?

**Total Products under this Category:** 208

### Category Stats (Aug 2026)

- **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Conversation Intelligence Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,600+ Authentic Reviews
- 208+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversation Intelligence Software
 ![G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversation-intelligence/grids.png?focus%5B%5D=24724&focus%5B%5D=156120&focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=135441&focus%5B%5D=5511&focus%5B%5D=1333617&focus%5B%5D=1188166)

Highlighted products: Gong, Fathom, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Substrata, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks)

**Sponsored**

### CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1567&secure%5Bchosen_at%5D=2026-08-11T20%3A33%3A52Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3330&secure%5Bresource_id%5D=1567&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversation-intelligence%3FhsCtaTracking%3D9bd1321c-ea5f-49e1-8161-c3b69225a9cd%257C755964eb-ee3e-43f2-92d6-49ab7d1b5f2a%26page%3D13&secure%5Btoken%5D=59e54d1b6a607e3e0e8d47cfda415d4b48f88aa813f229bcb24d34ebce421a9f&secure%5Burl%5D=https%3A%2F%2Fwww.ctm.com%2Ffeatures%2F&secure%5Burl_type%5D=paid_promos)

### [Modeer360](https://www.g2.com/products/modeer360/reviews)

Modeer 360 is a cloud‑based SaaS that combines CRM and telephony in one interface. It lets you: Log every call, WhatsApp, SMS and email under each contact Auto‑schedule callbacks and reminders so no lead goes cold Monitor, whisper‑coach or barge into live calls View built‑in reports on calls, pipeline and team performance Add users, pipelines or IVR flows instantly on a pay‑as‑you‑go plan Everything runs in your browser—no switching between apps or manual hand‑offs.

#### Who Is the Company Behind Modeer360?

- **Seller:** [A Technologies](https://www.g2.com/sellers/a-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Mongoose Conversation Intelligence Platform](https://www.g2.com/products/mongoose-conversation-intelligence-platform/reviews)

Every conversation matters. Mongoose is the AI Engagement Platform built exclusively for higher ed, helping students, alumni, and staff connect meaningfully — at the right time, on the right channel. Real, two-way conversations across Text, WhatsApp, and Web Chat are extended by AI Agents that take action and layered above your CRM to maximize it, not replace it, so teams reach more students without growing staff. Trusted by 1,000+ institutions, Mongoose helps teams scale engagement, drive measurable outcomes, and inspire lifelong connections across recruitment, student success, and advancement.

**Average Rating:** 4.6/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Mongoose Conversation Intelligence Platform?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.5/10)

#### Who Is the Company Behind Mongoose Conversation Intelligence Platform?

- **Seller:** [Mongoose](https://www.g2.com/sellers/mongoose)
- **Year Founded:** 2009
- **HQ Location:** Orchard Park, New York
- **Twitter:** @hellomongoose  
488 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c6e9616fcdd6cdafe4d55c4333dc3f252c34e6dab7011d14ae78450db880465&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhello-mongoose%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 55% Medium, 22% Large

#### What Do G2 Reviewers Say About Mongoose Conversation Intelligence Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mongoose, finding it intuitive and efficient for managing student interactions.
- Users praise the **intuitive dashboard and smart messaging** features of Mongoose for enhancing communication efficiency and organization.
- Users value the **responsive customer support** from Mongoose, enhancing their overall experience with the platform.
- Users find Mongoose to be a **valuable and easy-to-use tool** that enhances communication and outreach efforts.
- Users appreciate the **time-saving features** of Mongoose Conversation Intelligence Platform, streamlining communication and organizing student interactions efficiently.

##### Cons

- Users struggle with **integration issues** that hinder profile uploads and limit seamless use of Mongoose with other tools.
- Users struggle with **poor integration** , making uploading profiles and syncing with internal systems challenging and cumbersome.
- Users face **API integration issues** with Mongoose, making it difficult to upload or create student profiles smoothly.
- Users experience **communication issues** with Mongoose, particularly with call identification and notification management.
- Users experience **connection issues** with the Mongoose system, finding call identification and notifications inconvenient.

#### What Are Recent G2 Reviews of Mongoose Conversation Intelligence Platform?

**["Boosts Communication with Easy Setup"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)**

**Rating:** 4.5/5.0 stars

_— Elisa K._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)

**["Cute and motivating"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)**

**Rating:** 4.0/5.0 stars

_— Cassie M._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)

### [Neuron24](https://www.g2.com/products/neuron24/reviews)

Neuron24 helps businesses unlock the full potential of their sales teams with cutting-edge speech analytics. Our AI-driven platform listens, analyzes, and optimizes every customer interaction, identifying key patterns, script adherence, and areas for improvement. With real-time call analysis, emotion detection, and smart script guidance, Neuron24 transforms sales processes, making them more efficient and data-driven. Seamlessly integrating with CRMs, it empowers teams to close more deals, enhance customer experiences, and drive business growth.

#### Who Is the Company Behind Neuron24?

- **Seller:** [NEURON](https://www.g2.com/sellers/neuron-6fd6797d-5fe3-4485-adc0-bb926e066910)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39209614482951e2477af3faea50c58db1084d62f31c7f3145b91d4ee9079ff9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fneuronuxdesign%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

### [Nivision Ai](https://www.g2.com/products/nivision-ai/reviews)

Nivision analyzes every call, meeting, and in-person conversation, then does the work most teams never get to - scoring agents, flagging compliance, and training each rep with a real-customer AI avatar. End-to-end, on its own.

#### Who Is the Company Behind Nivision Ai?

- **Seller:** [Nivision Data](https://www.g2.com/sellers/nivision-data)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96d8ab68f9a4de750ae99687193dc1917fb2b85a1949ae7f1e82a353f43f6a5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnivisionai&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Ozonetel](https://www.g2.com/products/ozonetel-ozonetel/reviews)

Ozonetel is a leading provider of cloud-based contact center solutions, offering an AI-powered unified customer experience (CX) platform designed to help businesses engage, convert, and retain customers at scale. Serving over 3,500 global brands across various industries, Ozonetel's platform enables organizations to orchestrate customer journeys across multiple touchpoints, facilitating billions of personalized conversations and providing a comprehensive 360º view of the customer lifecycle. Key Features and Functionality: - Omnichannel Engagement: Manage customer interactions seamlessly across voice, chat, SMS, email, WhatsApp, and social media channels, ensuring a consistent and cohesive experience. - AI-Powered Automation: Deploy Voice AI Agents and Agent Assist tools to automate routine tasks, enhance agent productivity, and deliver human-like conversations in multiple languages. - Advanced Call Management: Utilize features such as automatic call distribution (ACD), interactive voice response (IVR), and various dialer options (predictive, power, preview) to optimize call handling and improve operational efficiency. - Real-Time Analytics and Reporting: Access over 70 call center reports and actionable analytics to monitor performance, track customer interactions, and make informed strategic decisions. - Seamless Integrations: Integrate effortlessly with leading CRM and helpdesk platforms like Salesforce, Zendesk, HubSpot, Freshdesk, and Zoho, enabling a unified workflow and enhanced customer data management. Primary Value and Solutions Provided: Ozonetel's platform addresses the challenges of managing complex customer interactions by offering a scalable, cost-effective, and comprehensive solution that reduces hardware dependencies and simplifies agent management, even in remote or distributed environments. By leveraging AI and deep learning techniques, Ozonetel enhances service efficiency, boosts performance, and significantly increases return on investment for its clients. The platform's ability to unify conversations, automate workflows, and provide real-time insights empowers businesses to deliver superior customer experiences, improve retention rates, and drive growth.

#### Who Is the Company Behind Ozonetel?

- **Seller:** [Ozonetel](https://www.g2.com/sellers/ozonetel)
- **Year Founded:** 2007
- **HQ Location:** San Jose, California
- **Twitter:** @Ozonetel  
771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2005f17fc26643eb98e6635bbf29a9dcb7e787107d86ba2ddfefb73c99658de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F668578%2F&secure%5Burl_type%5D=linkedin_company_website)  
358 employees on LinkedIn®

### [Pepsales AI](https://www.g2.com/products/pepsales-ai/reviews)

Pepsales is the AI platform of choice for B2B sales teams looking to shorten sales cycles, improve deal qualification, and consistently hit revenue targets. Powered by real-time conversation intelligence, Pepsales gives sales leaders and account executives the insights and guidance they need to close more deals, faster. By analyzing calls, meetings, and prospect conversations across Zoom, Google Meet, and Microsoft Teams, Pepsales delivers live coaching, qualification scorecards, and AI-driven action items, so every rep runs a winning sales process. It seamlessly integrates with CRMs like Salesforce, HubSpot, Zoho, and Pipedrive, automatically syncing summaries, insights, and next steps to keep your pipeline moving. Whether you're scaling MEDDPICC, BANT, or any other sales methodology, Pepsales helps you implement it at scale with consistency. Top Sales teams at companies like Spyne, Rocketium, Spotdraft, and Hubilo trust Pepsales to turn conversations into conversions and sales data into strategy. To learn more, visit www.pepsales.ai

**Average Rating:** 4.7/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Pepsales AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.5/10)

#### Who Is the Company Behind Pepsales AI?

- **Seller:** [Pepsales AI](https://www.g2.com/sellers/pepsales-ai)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a173480c6a107705b703d9c9398cf03faedbe47b9bd8ade95d61c1faaa07f63&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpep-sales%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Pepsales AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **time-saving capabilities** of Pepsales AI, allowing for quicker insights and efficient coaching processes.
- Users value the **accuracy of insights** provided by Pepsales AI, enhancing deal qualification and coaching efficiency.
- Users praise the **efficiency** of Pepsales AI, enabling quicker discovery calls and streamlined coaching processes.
- Users value the **real-time insights** from Pepsales AI, enabling smarter calls and efficient qualifications effortlessly.
- Users appreciate the **Blockers feature** of Pepsales AI, which aids in identifying potential issues and streamlining demos.

#### What Are Recent G2 Reviews of Pepsales AI?

**["A great asset for anyone in sales"](https://www.g2.com/survey_responses/pepsales-ai-review-11169130)**

**Rating:** 5.0/5.0 stars

_— Ritik R._

[Read full review](https://www.g2.com/survey_responses/pepsales-ai-review-11169130)

**["A must have for modern sales teams"](https://www.g2.com/survey_responses/pepsales-ai-review-11370536)**

**Rating:** 5.0/5.0 stars

_— Dinesh G._

[Read full review](https://www.g2.com/survey_responses/pepsales-ai-review-11370536)

### [Postscript](https://www.g2.com/products/postscript/reviews)

Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility.

**Average Rating:** 4.8/5.0

**Total Reviews:** 155

#### How Do G2 Users Rate Postscript?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.5/10)

#### Who Is the Company Behind Postscript?

- **Seller:** [Postscript](https://www.g2.com/sellers/postscript)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @PostscriptIO  
9 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bdf21a8712ed63878a5c50e575665c1e39bd48e7444556136bae701c451b831d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18771172%2F&secure%5Burl_type%5D=linkedin_company_website)  
279 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 91% Small, 7% Medium

#### What Are Recent G2 Reviews of Postscript?

**["Simple, Easy-to-Use Platform Driving Strong Performance"](https://www.g2.com/survey_responses/postscript-review-12163989)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/postscript-review-12163989)

**["Great Platform with OUTSTANDING Support"](https://www.g2.com/survey_responses/postscript-review-8797576)**

**Rating:** 5.0/5.0 stars

_— Megan M._

[Read full review](https://www.g2.com/survey_responses/postscript-review-8797576)

#### What Are G2 Users Discussing About Postscript?

- [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for)
- [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop)
- [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used)
- [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format)
- [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for)

### [Prism Page](https://www.g2.com/products/prism-page/reviews)

Prism Page - Map the DNA of every conversation Summaries tell you what was said. Prism shows how the conversation actually worked. Prism turns any meeting transcript into an interactive forensic map: Narrative Arc, Sentiment Trajectory, Key Moments, talk-time, and power dynamics. Finally measure the hidden part of every meeting. Upload once → get a beautiful, shareable Prism Page.

#### Who Is the Company Behind Prism Page?

- **Seller:** [Prism](https://www.g2.com/sellers/prism-1f342483-7850-4859-9214-f20d85a317d7)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Profimatix - AI Sales Copilot](https://www.g2.com/products/profimatix-ai-sales-copilot/reviews)

Profimatix's AI Sales Copilot is an advanced AI-driven platform designed to enhance sales performance by automating routine tasks, providing real-time insights, and optimizing revenue strategies. By integrating seamlessly with existing tools like CRM systems and communication platforms, it enables sales teams to focus more on building relationships and closing deals. Key Features and Functionality: - Automated CRM Updates: The system automatically records and updates CRM entries after each sales interaction, ensuring data accuracy without manual input. - Real-Time Call Assistance: During live calls, the AI offers immediate suggestions on talking points, objection handling, and upsell opportunities, enhancing the effectiveness of sales conversations. - Intelligent Follow-Ups: It generates personalized follow-up emails and schedules next steps, helping sales representatives stay organized and responsive. - Revenue Analytics: The platform analyzes sales data to identify patterns, track revenue drivers, and provide actionable insights for strategy refinement. Primary Value and Solutions Provided: Profimatix's AI Sales Copilot addresses common challenges in sales processes by reducing manual data entry, offering real-time support during client interactions, and delivering data-driven insights. This leads to shorter sales cycles, improved forecasting accuracy, and increased revenue. By automating routine tasks and providing strategic guidance, it empowers sales teams to operate more efficiently and effectively.

#### Who Is the Company Behind Profimatix - AI Sales Copilot?

- **Seller:** [Profimatix](https://www.g2.com/sellers/profimatix)
- **HQ Location:** N/A
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e92e4a69baca4301f469d082ec000e45d206a43620191ced7556c4addb4316f&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fprofimatix&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Rapport](https://www.g2.com/products/speech-graphics-ltd-rapport/reviews)

Rapport is an interactive AI avatar role play platform designed to assist organizations in driving behavioral performance change through realistic, face-to-face conversation practice. This innovative solution leverages advanced Speech Graphics technology to create lifelike digital humans capable of engaging in real-time, responsive interactions. By simulating high-stakes conversations and providing instant feedback, Rapport enhances communication skills and overall performance for users across various industries. Targeted primarily at learning and development teams, sales leaders, marketers, and innovators, Rapport streamlines the process of creating and scaling conversational training. It eliminates the need for extensive video production, complicated setups, or scheduling challenges, making it accessible for organizations in sectors such as healthcare, hospitality, and retail. With Rapport, teams can engage in consistent and repeatable practice sessions that foster genuine capability and confidence in communication. The platform boasts several key features that enhance its usability and effectiveness. Customizable avatars allow organizations to tailor the training experience to their specific needs, while real-time conversation experiences provide an immersive environment for users to practice their skills. Built-in analytics offer immediate, individualized feedback after each interaction, enabling users to identify areas for improvement. Additionally, managers benefit from team dashboards that track progress, highlight skill gaps, and measure readiness over time, ensuring that training efforts are aligned with organizational goals. Rapport stands out in its category by combining ease of use with powerful technology, allowing teams to practice face-to-face conversations at scale. This capability not only accelerates performance improvement but also transforms training into measurable outcomes. By fostering a safe and engaging environment for practice, Rapport empowers users to refine their communication skills, ultimately leading to enhanced interactions and better results in their respective roles.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Rapport?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.5/10)

#### Who Is the Company Behind Rapport?

- **Seller:** [Speech Graphics Ltd.](https://www.g2.com/sellers/speech-graphics-ltd)
- **Company Website:** www.rapport.cloud
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff9904ad009c63befcf00f15663e8575f4adc0a6892ce6b416ecffacb20d3ebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapportcloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of Rapport?

**["Effortless Setup, Humanizes Our Landing Pages"](https://www.g2.com/survey_responses/rapport-review-12639746)**

**Rating:** 5.0/5.0 stars

_— Nick Z._

[Read full review](https://www.g2.com/survey_responses/rapport-review-12639746)

**["Wonderful product to bring AI models to life!"](https://www.g2.com/survey_responses/rapport-review-11265664)**

**Rating:** 5.0/5.0 stars

_— Verified User in Professional Training & Coaching_

[Read full review](https://www.g2.com/survey_responses/rapport-review-11265664)

### [RapportScore](https://www.g2.com/products/rapportscore/reviews)

RapportScore is a communications intelligence platform that analyzes sales conversations to measure rapport, trust, and connection — the human signals that actually close deals. By processing 17 behavioral signals across every call, RapportScore delivers science-backed coaching insights and then generates custom training and role plays tailored to each rep's specific gaps, so teams don't just see where they need to improve — they actively practice and improve their scores.

#### Who Is the Company Behind RapportScore?

- **Seller:** [RapportScore](https://www.g2.com/sellers/rapportscore)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8402b2b0c0a0bb891edb2f4fa8c8fd6ce5ba05fb71f59d5ec63d100287a97d1d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapportscore%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Real-Time Guidance](https://www.g2.com/products/real-time-guidance/reviews)

VibeSell is an AI companion that sits alongside your sales team during every stage of a deal. It does the research you never have time for, pulling together what a company does, who you're meeting, what you've discussed before, and where the deal stands, so you can walk into calls already knowing the story. During live meetings, it quietly surfaces the right thing to say at the right time. Objection you weren't expecting? It's got a suggestion. Competitor comes up? Relevant talking points appear. It works inside your browser on platforms like Google Meet and Microsoft Teams, so there's nothing extra to juggle. After the call, it writes up the summary, pulls out action items, and updates your account knowledge. The kind of admin work that usually eats into selling time. Every meeting is fully transcribed and searchable, so when someone asks "what did they say about budget three calls ago?" you can actually find it. There's also a practice mode where reps can rehearse against AI personas built from real prospect data, or replay past conversations to work on their approach. It plugs into the tools your team already uses. Salesforce and HubSpot for syncing contacts and accounts. Gmail and Outlook for email context and follow-ups. Your own sales playbooks and methodologies feed into the coaching, so the guidance reflects how your team sells, not generic advice.

#### Who Is the Company Behind Real-Time Guidance?

- **Seller:** [VibeSell](https://www.g2.com/sellers/vibesell)
- **HQ Location:** San Francisco, California, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ebf2594faf731a7779c09ebbce96e9cd348a24127fba147b3b8ec2a0fc4c3a8f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvibesell&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Recorn](https://www.g2.com/products/recorn/reviews)

Recorn is an all-in-one platform that transforms your conversations into actionable insights. Effortlessly record calls, meetings, or voice memos, and let our AI handle the rest—transcribing, summarizing, and analyzing emotional tones. With features like keyword tagging, secure cloud storage, and seamless multi-platform support, Recorn streamlines your workflow and enhances communication clarity. Ideal for professionals and teams aiming to boost productivity and stay organized.

#### Who Is the Company Behind Recorn?

- **Seller:** [Recorn](https://www.g2.com/sellers/recorn)
- **Year Founded:** 2018
- **HQ Location:** Limassol, CY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df221ce01001ce3039c5fdc6ca111347f9ffc6e49406ed3cb64707d4a1b2fb74&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frecorn%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Reddy](https://www.g2.com/products/reddy/reviews)

Reddy is the AI coaching platform built for enterprise contact centers. We learn your complex customer flows and build effective programs around them. Agents get the coaching they need to succeed. Managers get the visibility they need to lead. Customers get a better experience on every call. Reddy products: AI-Powered Training Simulations: agents practice in a digital twin of their actual systems (CRM, ticketing, knowledge base), with generative AI that responds naturally and coaches every wrong click and missed step. Live Assist: listens in real time and guides agents through complex conversations with helpful nudges as they happen. 100% Automated QA: every call, chat, and email scored automatically against your own scorecard, with real-time compliance flagging, coaching opportunities, and voice-of-the-customer insights. Actionable Reporting Suite: turns data into executive-ready reports that show what happened and what to do next, shareable to stakeholders across the enterprise. Enterprise-grade and certified (SOC 2 Type 2, HIPAA, PCI), Reddy is trusted by enterprise contact centers and leading BPOs, including Morgan & Morgan, Harte Hanks, and ISG.

#### Who Is the Company Behind Reddy?

- **Seller:** [Reddy](https://www.g2.com/sellers/reddy)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6e7d4f4081a30e9f193491267b981e1040c78d3dda255120b1f0cd178605d2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freddycx&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

### [Ringlead Automotive](https://www.g2.com/products/ringlead-automotive/reviews)

Ringlead Automotive connects every internet lead to a live salesperson in under 60 seconds, records and transcribes every call, and scores every conversation with AI. Built by a team of dealership general managers, general sales managers, and operators with 50,000+ calls analyzed and 20,000+ automotive transactions. We're automotive people, not tech outsiders. What Ringlead does: Speed-to-Lead and rapid lead responze: When an internet lead arrives, the sales team phones rings within seconds. A message tells them the customer's name and vehicle of interest before the call connects. No CRM queue. No manual callback. The lead and the salesperson are talking in under 60 seconds. Outbound Call Recording: Most dealerships only record inbound calls. An estimated 80% of customer-facing calls happen on personal cell phones. Ringlead records and transcribes every call, inbound and outbound, so managers can see what's actually being said. AI Call Scoring: Every call is graded A through F by AI. Missed appointment asks, unaddressed objections, poor greeting, no follow-up commitment. Managers get coaching opportunities surfaced automatically instead of listening to 300+ calls a week. Integrates with 30+ CRMs including VinSolutions, ELEAD, DealerSocket, DriveCentric, CDK, Tekion, and Reynolds & Reynolds. Most dealerships go live within 48 hours. Guarantee: 20 booked appointments in your first 30 days or your next month is free.

#### Who Is the Company Behind Ringlead Automotive?

- **Seller:** [Ringlead Automotive](https://www.g2.com/sellers/ringlead-automotive)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d4beeb0f3589b50e106aa339f4d3472dfbc5a2c396d6ad4fa639d53dbf3a11f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fringlead-automotive%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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Spotlight Categories

[E-Signature Software](https://www.g2.com/categories/e-signature)

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[Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)

[Sales Enablement Software](https://www.g2.com/categories/sales-enablement)

[HCM Software](https://www.g2.com/categories/hcm-software)

Similar Categories

- [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools)
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- [Outbound Call Tracking](/categories/outbound-call-tracking)
- [Sales Coaching](/categories/sales-coaching)
- [Sales Enablement](/categories/sales-enablement)
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- [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation)
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[Browse Conversation Intelligence Themes](/categories/conversation-intelligence/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated February 15, 2026

Conversation intelligence software records, transcribes, and analyzes sales conversations across calls, video meetings, and other customer touchpoints. By analyzing real sales conversations using artificial intelligence (AI) and natural language processing (NLP), conversation intelligence software can identify keywords and topics so users can quickly jump to those points in the recording rather than listening to the entire call.

Conversation intelligence software analyzes insights from sales conversations to identify buyer intent, deal risks, competitor mentions, and coaching opportunities, allowing leaders to extract and review these insights to turn real conversation data into actionable guidance. By transcribing and analyzing sales calls, conversation intelligence software helps sales teams understand potential buyers, improve sales rep effectiveness, ensure compliance, and drive sales efforts.

In addition to calls, many of these platforms can also analyze insights from emails and text messages to identify key signals, customer sentiment, and engagement trends. Conversation intelligence platforms often integrate with [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to enable seamless data sharing and workflow automation for capturing, logging, and tracking sales conversations.

Conversation intelligence software differs from [AI note-taking software](https://www.g2.com/categories/ai-note-taking-software), which captures, transcribes, organizes, and summarizes information from meetings. Conversation intelligence software goes further by analyzing recorded conversations to identify patterns, trends, and actionable insights that help revenue teams improve performance and decision-making.

[Sales coaching software](https://www.g2.com/categories/sales-coaching) is a related software product that generally offers conversation intelligence capabilities. However, it focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features that allow sales representatives to view and organize sales deals in the pipeline easily.

To qualify for inclusion in the Conversation Intelligence category, a product must:

- Automatically capture and transcribe sales calls into text and data that can be searched, analyzed, and shared across teams
- Analyze human-to-human interactions from calls and meetings to surface meaningful insights such as key topics, themes, customer intent, or interaction patterns
- Generate conversation summaries and actionable insights to help identify important moments, next steps, or performance improvement opportunities
- Deliver analytics and reporting on call-level conversation metrics such as call duration, trends, and customer interaction

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