# Top Free Conversation Intelligence Software - Page 3 ## How Many Conversation Intelligence Software Products Does G2 Track? **Total Products under this Category:** 202 ### Category Stats (Jul 2026) - **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank Conversation Intelligence Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 121,200+ Authentic Reviews - 202+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Zipteams ](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/reviews) By [Zipteams Technologies Pvt. Ltd.](https://www.g2.com/sellers/zipteams-technologies-pvt-ltd) [ 4.7/5(194) ](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/reviews) What do users say? Users consistently praise the product for its detailed insights and real-time feedback, which help improve call quality and performance. The AI-driven analysis allows users to identify strengths and w Pros and Cons [ Call Management (5) ](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/reviews?qs=pros-and-cons)[ Accuracy Issues (4) ](https://www.g2.com/products/zipteams-technologies-pvt-ltd-zipteams/reviews?qs=pros-and-cons) [ Sprinklr Service ](https://www.g2.com/products/sprinklr-service/reviews) By [Sprinklr](https://www.g2.com/sellers/sprinklr) [ 4.3/5(751) ](https://www.g2.com/products/sprinklr-service/reviews) What do users say? Users consistently praise the product for its ease of use and powerful automation, which streamline customer interactions across multiple channels. The intuitive interface and comprehensive analytics Pros and Cons [ Ease of Use (81) ](https://www.g2.com/products/sprinklr-service/reviews?qs=pros-and-cons)[ Complexity (29) ](https://www.g2.com/products/sprinklr-service/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ Rippit ](https://www.g2.com/products/rippit/reviews) By [Rippit](https://www.g2.com/sellers/rippit) [ 4.6/5(17) ](https://www.g2.com/products/rippit/reviews) What do users say? Users consistently praise Rippit for its ability to provide actionable insights from complex data, enabling teams to quickly identify trends and improve customer engagement. The integration with AI to [ Kixie PowerCall & SMS ](https://www.g2.com/products/kixie-powercall-sms/reviews) By [Kixie](https://www.g2.com/sellers/kixie) [ 4.8/5(865) ](https://www.g2.com/products/kixie-powercall-sms/reviews) What do users say? Users consistently praise the ease of use and seamless CRM integration of Kixie PowerCall & SMS, highlighting how it streamlines communication and boosts productivity. The platform's ability to au Pros and Cons [ Ease of Use (56) ](https://www.g2.com/products/kixie-powercall-sms/reviews?qs=pros-and-cons)[ Call Issues (21) ](https://www.g2.com/products/kixie-powercall-sms/reviews?qs=pros-and-cons) [ MaestroQA ](https://www.g2.com/products/maestroqa/reviews) By [MaestroQA](https://www.g2.com/sellers/maestroqa) [ 4.7/5(324) ](https://www.g2.com/products/maestroqa/reviews) What do users say? Users consistently praise the user-friendly interface of MaestroQA, highlighting its ease of navigation and intuitive design that simplifies the QA process. Many appreciate how it provides detailed fe Pros and Cons [ Ease of Use (22) ](https://www.g2.com/products/maestroqa/reviews?qs=pros-and-cons)[ Usability Issues (21) ](https://www.g2.com/products/maestroqa/reviews?qs=pros-and-cons) [ JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews) By [Saas Labs](https://www.g2.com/sellers/saas-labs) [ 4.3/5(2,389) ](https://www.g2.com/products/saas-labs-justcall/reviews) What do users say? Users consistently praise the ease of use and seamless CRM integration of JustCall, highlighting how it simplifies communication by centralizing calls and messages in one platform. The intuitive inter Pros and Cons [ Ease of Use (286) ](https://www.g2.com/products/saas-labs-justcall/reviews?qs=pros-and-cons)[ Call Issues (154) ](https://www.g2.com/products/saas-labs-justcall/reviews?qs=pros-and-cons) [ Dialpad Support ](https://www.g2.com/products/dialpad-support/reviews) By [Dialpad](https://www.g2.com/sellers/dialpad) [ 4.4/5(707) ](https://www.g2.com/products/dialpad-support/reviews) What do users say? Users consistently praise the product for its ease of use and quick support response, highlighting how it simplifies communication and enhances productivity. The AI features, particularly call transcr Pros and Cons [ Helpful (84) ](https://www.g2.com/products/dialpad-support/reviews?qs=pros-and-cons)[ Poor Customer Support (32) ](https://www.g2.com/products/dialpad-support/reviews?qs=pros-and-cons) [ Enthu.ai ](https://www.g2.com/products/enthu-ai/reviews) By [Enthuworks](https://www.g2.com/sellers/enthuworks) [ 4.9/5(44) ](https://www.g2.com/products/enthu-ai/reviews) What do users say? Users consistently praise the software for its ease of use and transcription accuracy, which significantly streamlines call evaluations and feedback processes. The platform's ability to quickly highli Pros and Cons [ Accuracy (1) ](https://www.g2.com/products/enthu-ai/reviews?qs=pros-and-cons)[ AI Limitations (1) ](https://www.g2.com/products/enthu-ai/reviews?qs=pros-and-cons) [ Aviso ](https://www.g2.com/products/aviso/reviews) By [Aviso, Inc.](https://www.g2.com/sellers/aviso-inc) [ 4.3/5(986) ](https://www.g2.com/products/aviso/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Aviso, which simplifies forecasting and deal management. Many appreciate how it consolidates data, allowing for better visibility a Pros and Cons [ Ease of Use (88) ](https://www.g2.com/products/aviso/reviews?qs=pros-and-cons)[ Learning Curve (37) ](https://www.g2.com/products/aviso/reviews?qs=pros-and-cons) [ UpdateAI ](https://www.g2.com/products/updateai/reviews) By [Gainsight Inc.](https://www.g2.com/sellers/gainsight-inc) [ 4.9/5(53) ](https://www.g2.com/products/updateai/reviews) What do users say? Users consistently praise the product for its ease of use and ability to generate accurate meeting summaries quickly, allowing them to focus on conversations rather than note-taking. The seamless inte Pros and Cons [ Ease of Use (28) ](https://www.g2.com/products/updateai/reviews?qs=pros-and-cons)[ Integration Issues (4) ](https://www.g2.com/products/updateai/reviews?qs=pros-and-cons) [ Kickscale ](https://www.g2.com/products/kickscale/reviews) By [Kickscale](https://www.g2.com/sellers/kickscale) [ 4.9/5(45) ](https://www.g2.com/products/kickscale/reviews) What do users say? Users consistently praise the ease of use and time-saving features of Kickscale, highlighting its ability to automate call recording, transcription, and summarization, which allows them to focus on co Pros and Cons [ Time-saving (12) ](https://www.g2.com/products/kickscale/reviews?qs=pros-and-cons)[ AI Limitations (2) ](https://www.g2.com/products/kickscale/reviews?qs=pros-and-cons) [ CTM (formerly... ](https://www.g2.com/products/ctm-ctm/reviews) By [CTM](https://www.g2.com/sellers/ctm) [ 4.5/5(761) ](https://www.g2.com/products/ctm-ctm/reviews) What do users say? Users consistently praise the product for its ease of use and exceptional customer support, which help streamline call tracking and marketing attribution. The platform's ability to provide clear insig Pros and Cons [ Customer Support (49) ](https://www.g2.com/products/ctm-ctm/reviews?qs=pros-and-cons)[ Learning Curve (23) ](https://www.g2.com/products/ctm-ctm/reviews?qs=pros-and-cons) [ diio ](https://www.g2.com/products/diio/reviews) By [diio](https://www.g2.com/sellers/diio) [ 5/5(11) ](https://www.g2.com/products/diio/reviews) What do users say? Users consistently praise the ease of use and accurate feedback provided by diio, which helps streamline meeting processes and enhances decision-making. The automatic tracking of commitments and synth [ Scratchpad ](https://www.g2.com/products/scratchpad/reviews) By [Scratchpad](https://www.g2.com/sellers/scratchpad) [ 4.8/5(1,493) ](https://www.g2.com/products/scratchpad/reviews) What do users say? Users consistently praise Scratchpad for its ease of use and time-saving capabilities, allowing sales professionals to update Salesforce records quickly and efficiently. The intuitive interface and se Pros and Cons [ CRM Integration (4) ](https://www.g2.com/products/scratchpad/reviews?qs=pros-and-cons)[ Missing Features (2) ](https://www.g2.com/products/scratchpad/reviews?qs=pros-and-cons) [ Creovai ](https://www.g2.com/products/creovai/reviews) By [Capacity](https://www.g2.com/sellers/capacity) [ 4.3/5(200) ](https://www.g2.com/products/creovai/reviews) What do users say? Users consistently praise Creovai for its ease of use and customizable reporting, which streamline call analysis and improve efficiency in monitoring interactions. The platform's ability to provide va Pros and Cons [ Ease of Use (34) ](https://www.g2.com/products/creovai/reviews?qs=pros-and-cons)[ Call Issues (17) ](https://www.g2.com/products/creovai/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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