# Best Configuration Management Tools *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Configuration management tools track changes to applications and their infrastructure to ensure that configurations are in a known and trusted state, and configuration details don’t rely on tribal knowledge of the development team. Configuration management software provides an accurate historical record of the system state, which is helpful for project management, auditing, and debugging. These tools increase efficiency and stability and visibility into changes that occur in an application and streamline a company’s change control process. These platforms also integrate with version control systems, software testing products, bug-tracking tools, and other software development tools. To qualify for inclusion in the Configuration Management category, a product must: - Record the status and changes to configuration items - Automatically configure systems to their desired state through configuration files - Track defects back to their original source, typically through version control systems - Capture release versions and keep a snapshot of a system’s current state - Be capable of rolling back configurations to previous snapshots ## Top Configuration Management Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) | 4.5/5.0 (1,782 reviews) | CMDB-anchored incident and change lifecycle | "[ITSM - Go to solution to deal with all IT related services](https://www.g2.com/survey_responses/servicenow-it-service-management-review-6611007)" | | 2 | [GitHub](https://www.g2.com/products/github/reviews) | 4.7/5.0 (2,312 reviews) | Distributed version control with CI/CD integration | "[Intuitive, Seamless GitHub Experience That Boosts Collaboration and Efficiency](https://www.g2.com/survey_responses/github-review-13064316)" | | 3 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,291 reviews) | CMDB-anchored incident and change visibility | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 4 | [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) | 4.6/5.0 (369 reviews) | Agentless drift remediation across heterogeneous infrastructure | "[Consistent, Scalable Automation That Boosts Stability and Efficiency](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)" | | 5 | [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) | 4.8/5.0 (60 reviews) | ConfigMgr-native bulk endpoint actions and automation | "[Right click tool review](https://www.g2.com/survey_responses/right-click-tools-review-12906491)" | | 6 | [BackBox](https://www.g2.com/products/backbox/reviews) | 4.5/5.0 (185 reviews) | Multi-vendor network config backup and compliance | "[Reliable Automation for Network Management](https://www.g2.com/survey_responses/backbox-review-13088778)" | | 7 | [AWS Config](https://www.g2.com/products/aws-config/reviews) | 4.4/5.0 (48 reviews) | AWS-native configuration drift and compliance auditing | "[Clear Visibility and Continuous Compliance Tracking with AWS Config](https://www.g2.com/survey_responses/aws-config-review-12915549)" | | 8 | [CoreView](https://www.g2.com/products/coreview/reviews) | 4.6/5.0 (116 reviews) | M365 tenant governance with delegated administration | "[Automation That Makes Bulk Tasks Effortless](https://www.g2.com/survey_responses/coreview-review-12518242)" | | 9 | [Azure Automation & Control](https://www.g2.com/products/azure-automation-control/reviews) | 4.4/5.0 (63 reviews) | Azure-native hybrid infrastructure configuration tracking | "[Azure A&C towards reconcilable management across all Azure environment](https://www.g2.com/survey_responses/azure-automation-control-review-6797442)" | | 10 | [AWS CodePipeline](https://www.g2.com/products/aws-codepipeline/reviews) | 4.3/5.0 (61 reviews) | AWS-native CI/CD pipeline automation | "[Easy-to-Understand CI/CD Setup That Feels Familiar](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064)" | --- ## What Are the Most Common Questions About Configuration Management Tools? *AI-generated · Last updated: May 26, 2026* ### What is the best Configuration Management platforms for DevOps engineers reducing manual effort in large IT environments? Based on G2 reviews, [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) stands out most often for large, process-heavy environments where teams want to reduce manual effort. Reviewers consistently mention centralized workflows, automation for routing and approvals, strong incident and change processes, and broad integrations that replace scattered tools and email-based coordination. According to verified users, it helps standardize work across teams, improve visibility, and handle enterprise-scale service operations from one platform. G2 reviewers also mention that while it is powerful and highly configurable, setup and administration can become complex over time, especially when CMDB design, custom workflows, or reporting needs grow. ### Which Configuration Management platforms show the highest sustained adoption rates after initial rollout? Based on G2 reviews, the clearest signals of sustained adoption come from products reviewers describe as embedded in daily operations after rollout. ServiceNow IT Service Management is repeatedly described as a central platform for incident, change, request, and CMDB-related work, with users noting long-term use, broad workflow coverage, and continued relevance as teams scale. Freshservice also shows signs of durable adoption, especially where teams want a centralized portal, automation, and asset visibility without as much complexity. According to verified users, Right Click Tools also earns strong repeat use in endpoint-heavy support environments because it shortens common troubleshooting and deployment tasks. Across reviews, ongoing use is tied to automation, visibility, and fit with existing workflows. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – used across incident, change, request, and CMDB workflows as a central long-term operations platform - [Freshservice](https://www.g2.com/products/freshservice/reviews) – adopted for centralized service requests, asset visibility, and workflow automation across teams - [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) – relied on daily for fast endpoint actions, remote support, and bulk device tasks ### Which Configuration Management platforms minimize downtime and ensure business continuity for IT departments? Based on G2 reviews, ServiceNow IT Service Management is most often associated with reducing operational disruption through centralized incident, change, and service workflows. Reviewers mention faster routing, better visibility into affected services, stronger audit trails, and CMDB-linked impact analysis that help teams respond more consistently. BackBox is also frequently connected to business continuity because users describe automated backups, versioning, restore readiness, and compliance checks for network devices. According to verified users, Freshservice helps standardize request and incident handling while improving response times and accountability. G2 reviewers mention that the common thread is centralization and automation, though setup effort can vary depending on environment complexity. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – helps teams route incidents, manage changes, and use CMDB context to reduce service disruption - [BackBox](https://www.g2.com/products/backbox/reviews) – automates network backups, restore readiness, and compliance checks to support recovery and continuity - [Freshservice](https://www.g2.com/products/freshservice/reviews) – centralizes incidents, changes, and service activity to improve response consistency and visibility ### What should IT systems administrators evaluate when choosing Configuration Management for incident resolution? Based on G2 reviews, IT systems administrators should focus on how well a platform connects incident handling to configuration data, automation, and day-to-day usability. G2 reviewers mention the value of centralized ticketing, clear workflows, asset or CMDB relationships, and reporting that helps identify recurring issues and affected services. According to verified users, products are especially useful when they speed routing, improve visibility, and reduce manual coordination between teams. Reviewers also repeatedly call out setup complexity, customization overhead, and reporting limitations as practical buying factors. For incident resolution specifically, buyers should examine how easily the tool supports triage, root-cause investigation, ownership tracking, and change management without becoming overly difficult to maintain. ### What Configuration Management software relied on daily by DevOps engineers in large enterprise operations? Based on G2 reviews, daily reliance in larger environments tends to center on products that become part of operational routines rather than occasional projects. ServiceNow IT Service Management is described as a daily system for tickets, change workflows, CMDB-linked visibility, approvals, and reporting across enterprise teams. Right Click Tools is also mentioned as a frequent-use option for endpoint troubleshooting, software deployment, policy actions, and remote support tasks. According to verified users, BackBox is used consistently for scheduled backups, device configuration management, and automated network operations. G2 reviewers mention that tools earn daily use when they centralize repetitive work, reduce task switching, and let teams act quickly across many systems without depending on manual follow-up. ### What Configuration Management software that makes device management easier and quicker for IT operations teams? Based on G2 reviews, Right Click Tools is most directly associated with making device management faster for IT operations teams. Reviewers repeatedly describe one-click actions, bulk device operations, remote software installs, policy runs, client troubleshooting, and access to system information without jumping across multiple tools. According to verified users, these capabilities help shorten common support workflows and reduce repetitive administrative steps. ServiceNow IT Service Management is also mentioned for broader coordination around assets, tickets, and service workflows, while BackBox is cited for automated management of network device backups and configuration changes. G2 reviewers mention that ease improves most when a product puts routine actions, visibility, and automation in one place. ### What is most trusted Configuration Management by DevOps engineers and IT systems administrators based on user reviews? Based on G2 reviews, trust appears strongest around products users describe as dependable for critical operational workflows, visibility, and repeatable automation. ServiceNow IT Service Management is frequently trusted for incident, change, request, and CMDB-driven processes in larger organizations, especially where auditability and service consistency matter. Right Click Tools earns trust for fast endpoint actions and practical day-to-day support work, while BackBox is trusted for backup reliability, version control, and network automation. According to verified users, trust also comes from responsive support and predictable outcomes, not just broad feature depth. G2 reviewers mention that confidence drops when tools become difficult to configure, harder to troubleshoot, or less transparent in reporting and customization. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – trusted for centralized incident, change, request, and CMDB-driven operations - [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) – trusted for quick endpoint troubleshooting, remote actions, and bulk management tasks - [BackBox](https://www.g2.com/products/backbox/reviews) – trusted for reliable configuration backups, restore workflows, and network automation ### What Configuration Management platforms IT teams keep using long-term past initial deployment and onboarding? Based on G2 reviews, long-term usage is most visible in products that become operational hubs after deployment. ServiceNow IT Service Management is repeatedly described as a platform teams continue using for ticketing, change processes, CMDB visibility, reporting, and cross-team workflows well beyond onboarding. Freshservice also shows durable use where organizations want ongoing structure for requests, assets, and automation with a more approachable experience. According to verified users, BackBox remains part of daily or recurring operations because automated backups, restore readiness, and policy checks continue delivering value after setup. G2 reviewers mention that sustained usage depends on whether the product remains useful in everyday work, not just whether implementation succeeds. ### Does Configuration Management navigation feel intuitive upfront or require weeks of learning investment? Based on G2 reviews, the answer depends heavily on the product and the depth of use case. ServiceNow IT Service Management is often praised for broad capability and centralized workflows, but reviewers frequently say the learning curve is real, especially when configuration, CMDB structure, reporting, or custom workflows expand. Freshservice is more often described as intuitive, fast to navigate, and easier for end users and administrators to adopt, though advanced setup still takes work. Right Click Tools also gets consistent praise for direct, practical usability in endpoint tasks. According to verified users, intuitive navigation matters, but teams also weigh whether complexity is acceptable when it supports stronger automation, visibility, and enterprise control. ### What is highest rated Configuration Management for centralizing device data and resolving IT issues in large enterprises? Based on G2 reviews, [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) is the most evident fit for centralizing device and service data while helping large enterprises resolve IT issues. Reviewers regularly mention its CMDB as a source of truth, connections between infrastructure and business services, and support for incident, change, request, and impact analysis workflows in one environment. According to verified users, that centralization improves ownership clarity, ticket routing, visibility into affected services, and overall coordination across teams. G2 reviewers mention that it can become complex to configure and administer, but for larger organizations needing broad operational control, it appears most consistently associated with enterprise-scale issue management. ## G2 Grid® for Configuration Management Tools ![G2 Grid® for Configuration Management Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/configuration-management/grids.png?focus%5B%5D=71310&focus%5B%5D=1392&focus%5B%5D=2864&focus%5B%5D=6516&focus%5B%5D=163480&focus%5B%5D=57110&focus%5B%5D=20166&focus%5B%5D=40320) Highlighted products: ServiceNow IT Service Management, GitHub, Freshservice, Red Hat Ansible Automation Platform, Right Click Tools, BackBox, AWS Config, and CoreView. Underlying data: [Grid® JSON](https://www.g2.com/categories/configuration-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=github&focus%5B%5D=freshservice&focus%5B%5D=red-hat-ansible-automation-platform&focus%5B%5D=right-click-tools&focus%5B%5D=backbox&focus%5B%5D=aws-config&focus%5B%5D=coreview) ## How Many Configuration Management Tools Products Does G2 Track? **Total Products under this Category:** 125 ### Category Stats (Jul 2026) - **Average Rating**: 4.33/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Progress Chef (+0.45%) - Among all products in this category, Progress Chef recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Configuration Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,700+ Authentic Reviews - 125+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Configuration Management Tools Is Best for Your Use Case? - **Leader:** [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - **Highest Performer:** [BackBox](https://www.g2.com/products/backbox/reviews) - **Easiest to Use:** [BackBox](https://www.g2.com/products/backbox/reviews) - **Top Trending:** [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - **Best Free Software:** [GitHub](https://www.g2.com/products/github/reviews) --- **Sponsored** ### Aladtec by TCP Aladtec is a specialized employee scheduling software solution designed specifically for public safety organizations, such as fire departments, police departments, and emergency medical services. This innovative platform streamlines the complex process of scheduling personnel around the clock, allowing agencies to focus on their critical mission of serving the community rather than getting bogged down in administrative tasks. By automating scheduling, Aladtec helps organizations manage their workforce more effectively, ensuring that they have the right number of staff available at all times. The target audience for Aladtec includes public safety administrators, human resources personnel, and operational managers who are responsible for maintaining compliance with labor laws and union agreements while also managing budgets and overtime costs. The software is particularly beneficial for organizations that operate on unique rotation patterns and require adherence to specific staffing policies. By providing a centralized platform for scheduling, Aladtec enhances communication and collaboration among team members, ultimately leading to improved employee satisfaction and retention. Key features of Aladtec include real-time data access, which allows administrators to monitor staffing levels, budget allocations, and overtime usage effectively. This insight is crucial for making informed decisions that can help mitigate unnecessary costs. Additionally, the software offers self-service tools for employees, granting them the flexibility to manage their schedules according to their preferences. This includes the ability to trade shifts, bid for open shifts, and view their schedules at any time, fostering a sense of ownership and accountability among staff. Aladtec stands out in the public safety scheduling software category by providing tailored solutions that align with the specific needs of emergency service organizations. Its focus on compliance tracking and adherence to labor rules helps mitigate risks associated with scheduling errors. Furthermore, the platform’s user-friendly interface ensures that both administrators and employees can navigate the system with ease, enhancing overall productivity. By automating routine scheduling tasks, Aladtec empowers public safety personnel to devote more time to their core responsibilities, ultimately benefiting the communities they serve. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=312&secure%5Bchosen_at%5D=2026-07-14T08%3A22%3A39Z&secure%5Bdisplayable_resource_id%5D=428&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=5136&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5136&secure%5Bresource_id%5D=312&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconfiguration-management%3Fpage%3D1&secure%5Btoken%5D=aa2d11990a9a7255eee8a87b7e883a24d0a4355dfebf7c42780de4fcff14eb81&secure%5Burl%5D=https%3A%2F%2Ftcpsoftware.com%2Fproducts%2Faladtec%2F%3Futm_source%3Dg2%26utm_medium%3Dppc&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Configuration Management Tools Products in 2026? ### 1. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government. It is designed for organizations that need to manage high volumes of IT service requests, incidents, and changes while reducing manual effort and improving response times. Typical users include service desk agents, incident managers, change managers, problem managers, IT operations leaders, and platform administrators. Core capabilities include: 1) Incident management: Automatically classify, prioritize, route, and resolve incidents using AI. AI agents can handle routine issues end-to-end without human intervention, from password resets to common access requests, while escalating complex cases to the right team with full context attached. 2) Change management: Assess risk, automate approvals, and manage change schedules with CMDB-powered impact analysis. Standard and low-risk changes can be automated to reduce bottlenecks, while high-risk changes go through structured review workflows. 3) Problem management: Identify root causes of recurring incidents and create known error records to prevent repeat issues. Problem workflows connect directly to incident data, so patterns surface faster and fixes reach the service desk without manual handoffs. 4) Service request fulfillment: Provide employees with a self-service catalog backed by AI-powered search and a virtual agent that can resolve common requests without a ticket reaching a human agent. 5) Knowledge management: Capture, organize, and surface institutional knowledge so agents and employees can find answers faster. AI suggests relevant knowledge articles during incident handling and self-service interactions, reducing repeat work across the service desk. ServiceNow ITSM uses platform-native AI and AI agents to automate routine IT work that traditionally required manual effort such as ticket classification, assignment, initial diagnosis, and common resolutions. This is distinct from bolt-on AI tools because the AI operates on the same data model as the service management workflows, which means it has real-time access to the CMDB, incident history, change schedules, and knowledge base without requiring separate integrations. The product also connects to ServiceNow IT Operations Management (ITOM), enabling organizations to extend from reactive IT service delivery to proactive and autonomous service operations. When ITSM and ITOM run on the same platform, operational events detected in the infrastructure can automatically generate and route incidents, attach root cause context, and trigger resolution workflows, ultimately reducing the gap between when an issue occurs and when it's resolved. ServiceNow ITSM aligns with ITIL practices and supports organizations at various stages of IT maturity, whether they are consolidating from fragmented point tools or extending an existing ServiceNow deployment into AI-driven automation. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,782 **How Do G2 Users Rate ServiceNow IT Service Management?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.6/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.5/10) - **Ease of Use:** 8.5/10 (Category avg: 8.6/10) **Who Is the Company Behind ServiceNow IT Service Management?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Software Engineer - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 66% Enterprise, 19% Mid-Market #### What Are ServiceNow IT Service Management's Pros and Cons? **Pros:** - Ease of Use (168 reviews) - Incident Management (112 reviews) - Efficiency (100 reviews) - Features (97 reviews) - Automation (85 reviews) **Cons:** - Learning Curve (72 reviews) - Expensive (60 reviews) - Complexity (56 reviews) - Limited Customization (51 reviews) - Customization Difficulty (48 reviews) ### What Do G2 Reviewers Say About ServiceNow IT Service Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ServiceNow IT Service Management, enabling efficient management of all service tasks. - Users appreciate the **rich platform for ITSM** that simplifies ticket management with visual dashboards and ease of use. - Users experience enhanced **efficiency** with ServiceNow, benefiting from streamlined service delivery and comprehensive tracking capabilities. - Users value the **extensive customization and integration capabilities** of ServiceNow IT Service Management for optimal IT processes. - Users appreciate the **strong automation capabilities** of ServiceNow, which streamline IT operations and enhance team communication. **Cons:** - Users find the **learning curve challenging** , requiring significant effort and knowledge to use ServiceNow effectively. - Users find the **licensing and implementation costs too high** , making it difficult for smaller teams to adopt effectively. - Users find the **complexity in configuration and setup** of ServiceNow IT Service Management challenging, especially without expertise. - Users find the **limited customization** options of ServiceNow IT Service Management frustrating, often hindering their data management experience. - Users find **customization difficult** , especially without expertise, leading to a steep learning curve and system complexity. #### What Are Recent G2 Reviews of ServiceNow IT Service Management? **"[ITSM - Go to solution to deal with all IT related services](https://www.g2.com/survey_responses/servicenow-it-service-management-review-6611007)"** **Rating:** 4.5/5.0 stars *— Tarique W.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-service-management-review-6611007) --- **"[Easy Ticketing and Clear Status Tracking in ServiceNow ITSM](https://www.g2.com/survey_responses/servicenow-it-service-management-review-13074245)"** **Rating:** 4.5/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-service-management-review-13074245) --- #### What Are G2 Users Discussing About ServiceNow IT Service Management? - [What is ServiceNow IT Service Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-service-management-used-for) - 3 comments - [What is service management software?](https://www.g2.com/discussions/what-is-service-management-software) - [What features of ITIL are utilized by the ServiceNow platform?](https://www.g2.com/discussions/what-features-of-itil-are-utilized-by-the-servicenow-platform) - 1 comment - [What are the features of service management?](https://www.g2.com/discussions/what-are-the-features-of-service-management) - 1 comment - [What is ServiceNow software used for?](https://www.g2.com/discussions/what-is-servicenow-software-used-for) - 2 comments ### 2. [GitHub](https://www.g2.com/products/github/reviews) GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fortune 50 companies use GitHub, every step of the way. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,312 **How Do G2 Users Rate GitHub?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.7/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind GitHub?** - **Seller:** [GitHub](https://www.g2.com/sellers/github) - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @github (2,673,925 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1418841/ (6,106 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 31% Mid-Market #### What Are GitHub's Pros and Cons? **Pros:** - Features (113 reviews) - Ease of Use (102 reviews) - Team Collaboration (102 reviews) - Collaboration (97 reviews) - Version Control (97 reviews) **Cons:** - Complexity (45 reviews) - Learning Curve (42 reviews) - Difficulty for Beginners (40 reviews) - Learning Difficulty (38 reviews) - Steep Learning Curve (34 reviews) ### What Do G2 Reviewers Say About GitHub? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless collaboration and powerful version control** that GitHub offers for efficient project management. - Users find **GitHub exceptionally easy to use** , streamlining collaboration, version control, and code management effectively. - Users appreciate the **seamless team collaboration** in GitHub, enhancing workflow management and code sharing efficiency. - Users enjoy GitHub for its **seamless collaboration** , enhancing productivity and encouraging community-driven innovation. - Users value GitHub for its **seamless version control** , enabling efficient collaboration and organized project management. **Cons:** - Users find the **complexity of advanced features** challenging, particularly for newcomers and managing large repositories. - Users find the **learning curve steep** , especially when configuring GitHub Actions and managing permissions in large teams. - Users find the **complexity of GitHub Actions** challenging, making it tough for beginners to design and manage workflows. - Users find GitHub's **learning difficulty** challenging due to its complex settings and overwhelming interface for newcomers. - Users find the **steep learning curve** of GitHub challenging, especially with complex configurations and permissions management. #### What Are Recent G2 Reviews of GitHub? **"[Intuitive, Seamless GitHub Experience That Boosts Collaboration and Efficiency](https://www.g2.com/survey_responses/github-review-13064316)"** **Rating:** 5.0/5.0 stars *— Vivek B.* [Read full review](https://www.g2.com/survey_responses/github-review-13064316) --- **"[GitHub Makes Team Collaboration, Automation, and Code Backup Effortless](https://www.g2.com/survey_responses/github-review-13038712)"** **Rating:** 5.0/5.0 stars *— Maureen M.* [Read full review](https://www.g2.com/survey_responses/github-review-13038712) --- #### What Are G2 Users Discussing About GitHub? - [How is GitHub shaping the landscape of collaborative software development and version control?](https://www.g2.com/discussions/how-is-github-shaping-the-landscape-of-collaborative-software-development-and-version-control) - 4 comments - [What is GitHub used for?](https://www.g2.com/discussions/what-is-github-used-for) - 8 comments, 4 upvotes - [What does GitHub mean?](https://www.g2.com/discussions/what-does-github-mean) - 2 comments - [Is GitHub a CASE tool?](https://www.g2.com/discussions/is-github-a-case-tool) - [What can GitHub be used for?](https://www.g2.com/discussions/what-can-github-be-used-for) - 5 comments ### 3. [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,291 **How Do G2 Users Rate Freshservice?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 9.0/10 (Category avg: 8.7/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **Ease of Use:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Freshservice?** - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** https://www.freshworks.com/ - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc (19,020 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,505 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Mid-Market, 21% Enterprise #### What Are Freshservice's Pros and Cons? **Pros:** - Ease of Use (229 reviews) - Features (116 reviews) - Automation (101 reviews) - Ticketing System (101 reviews) - Ticket Management (92 reviews) **Cons:** - Missing Features (83 reviews) - Limited Features (56 reviews) - Limited Customization (47 reviews) - Learning Curve (45 reviews) - Ticketing Issues (44 reviews) ### What Do G2 Reviewers Say About Freshservice? *AI-generated summary from verified user reviews* **Pros:** - Users find Freshservice **easy to use** , appreciating its intuitive interface and effective ticket management capabilities. - Users love the **simple and friendly user interface** of Freshservice, making complex tasks easy to manage. - Users value the **automation capabilities** of Freshservice, simplifying complex tasks and optimizing helpdesk processes efficiently. - Users highlight the **ease of use** in Freshservice's ticketing system, enhancing efficiency in request management and tracking. - Users appreciate the **ease of ticket management** in Freshservice, enhancing efficiency and reducing follow-up emails. **Cons:** - Users are frustrated by the **missing features** , particularly the search function and slow development of necessary tools. - Users express frustration over **limited features** in Freshservice, feeling they lack essential functionalities compared to competitors. - Users express frustration with the **limited customization** options, making it challenging to tailor the interface and experience. - Users find the **steep learning curve** frustrating, as customization lacks adequate tutorials and guidance for complex features. - Users often face **ticketing issues** with Freshservice, citing limitations and missing features compared to competitors like Zendesk. #### What Are Recent G2 Reviews of Freshservice? **"[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)"** **Rating:** 4.5/5.0 stars *— Brooks A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12723378) --- **"[Powerful Ticketing, SLAs, Automations, and Analytics That Boost Agent Organization](https://www.g2.com/survey_responses/freshservice-review-12805161)"** **Rating:** 4.0/5.0 stars *— Davi A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12805161) --- #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### 4. [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 369 **How Do G2 Users Rate Red Hat Ansible Automation Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Red Hat Ansible Automation Platform?** - **Seller:** [Red Hat](https://www.g2.com/sellers/red-hat) - **Year Founded:** 1993 - **HQ Location:** Raleigh, NC - **Twitter:** @RedHat (300,769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3545/ (19,413 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** DevOps Engineer, Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 36% Mid-Market #### What Are Red Hat Ansible Automation Platform's Pros and Cons? **Pros:** - Automation (46 reviews) - Automation Efficiency (40 reviews) - Easy Integrations (32 reviews) - Task Automation (32 reviews) - Ease of Use (30 reviews) **Cons:** - Learning Curve (13 reviews) - Learning Difficulty (13 reviews) - Complexity (11 reviews) - Complex Setup (11 reviews) - Automation Issues (9 reviews) ### What Do G2 Reviewers Say About Red Hat Ansible Automation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Red Hat Ansible, enabling seamless, repeatable tasks without human intervention. - Users value the **automation efficiency** of Red Hat Ansible Automation Platform, simplifying task management without human intervention. - Users value the **easy integrations** of Red Hat Ansible Automation Platform, enhancing streamlined access and management of automation code. - Users appreciate the **task automation capabilities** of Red Hat Ansible Automation Platform, simplifying repeatable processes without human intervention. - Users appreciate the **ease of use** in Red Hat Ansible Automation Platform, simplifying coding and task management. **Cons:** - Users face a **steep learning curve** with Red Hat Ansible Automation Platform, complicating initial setup and comprehension. - Users find the **learning difficulty** of Red Hat Ansible Automation Platform to be a significant barrier to effective usage. - Users find the **complexity of the environment** in Red Hat Ansible Automation Platform daunting and challenging to manage. - Users face challenges with the **complex setup** of Red Hat Ansible Automation Platform, making installation and management difficult. - Users face **automation issues** such as difficulty in exporting inventories and concerns about security and error handling. #### What Are Recent G2 Reviews of Red Hat Ansible Automation Platform? **"[Consistent, Scalable Automation That Boosts Stability and Efficiency](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)"** **Rating:** 5.0/5.0 stars *— Prasanth K.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846) --- **"[Efficient Automation with Some Learning Curves](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247)"** **Rating:** 4.0/5.0 stars *— Jairo R.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247) --- #### What Are G2 Users Discussing About Red Hat Ansible Automation Platform? - [What is Red Hat Ansible Automation Platform used for?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform-used-for) - 1 comment - [Is Red Hat Ansible free?](https://www.g2.com/discussions/is-red-hat-ansible-free) - [What should I automate with Ansible?](https://www.g2.com/discussions/what-should-i-automate-with-ansible) - [What are the three main components in Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-are-the-three-main-components-in-red-hat-ansible-automation-platform) - [What is Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform) ### 5. [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT environments are complex, distributed, and constantly changing—and traditional consoles often don’t provide the visibility or speed required to stay ahead. Right Click Tools closes those gaps. By bringing real-time insights, one-click actions, and scalable automation directly into the tools IT already uses, it enables teams to see issues clearly, fix them quickly, and move on with confidence. Right Click Tools is built for the IT professionals responsible for keeping endpoints healthy, secure, and compliant. This includes systems administrators who need to troubleshoot and remediate issues quickly; IT directors who are focused on reducing risk, improving efficiency, and maintaining compliance; and security leaders who require real-time visibility into vulnerabilities like missing encryption, policy drift, or privileged access. Whether an organization manages thousands of devices on-premises, across hybrid environments, or entirely in the cloud, Right Click Tools gives teams the control and consistency required to support a modern, distributed workforce. Core features include real-time visibility, bulk automation, and powerful remediation capabilities that dramatically streamline endpoint management. IT teams can instantly surface non compliant devices, check encryption and patch status, manage local admin rights, deploy software, or kill rogue processes—all without scripting or switching tools. Right Click Tools becomes even more powerful with its three specialized add on modules: the Patching module delivers advanced patch reporting and compliance enforcement; the Privileged Access module enables controlled elevation and temporary admin rights without compromising security; and the Insights module provides rich dashboards and analytics that highlight vulnerabilities, policy drift, and operational gaps. Together, these capabilities give organizations the unified control, speed, and intelligence they need to identify issues quickly and remediate them at scale. What sets Right Click Tools apart is its unique combination of speed, simplicity, and depth. It brings together capabilities that would otherwise require multiple disconnected tools—or deep PowerShell expertise—and makes them intuitive and accessible to IT teams of any skill level. Its tight integration with both ConfigMgr and Intune, including a browser extension for the Intune console and advanced automation via Recast Management Server, gives organizations a seamless experience across cloud and on-premises environments. Trusted by more than 60,000 IT professionals worldwide, Right Click Tools consistently reduces risk, improves compliance, and saves teams hundreds of hours annually. It’s the essential toolkit for organizations that want to manage endpoints smarter, faster, and more securely—no scripting required. **Average Rating:** 4.8/5.0 **Total Reviews:** 60 **How Do G2 Users Rate Right Click Tools?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Quality of Support:** 9.4/10 (Category avg: 8.7/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **Ease of Use:** 9.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Right Click Tools?** - **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software) - **Company Website:** https://www.recastsoftware.com - **Year Founded:** 2015 - **HQ Location:** St. Louis Park - **Twitter:** @RecastSoftware (2,103 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (174 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 75% Enterprise, 23% Mid-Market #### What Are Right Click Tools's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Features (9 reviews) - Automation (8 reviews) - Customer Support (6 reviews) - Useful (5 reviews) **Cons:** - Integration Issues (4 reviews) - Access Restrictions (2 reviews) - Implementation Issues (2 reviews) - Access Issues (1 reviews) - Authentication Issues (1 reviews) ### What Do G2 Reviewers Say About Right Click Tools? *AI-generated summary from verified user reviews* **Pros:** - Users find that Right Click Tools offers **ease of use** , making daily IT management tasks significantly simpler and more efficient. - Users highlight the **game-changing features** of Right Click Tools, enhancing deployment and automation in application management. - Users benefit from **automation capabilities** of Right Click Tools, significantly reducing time spent on routine tasks. - Users value the **exceptional customer support** provided by Right Click Tools, enhancing their overall experience and efficiency. - Users find the **Remote Software Center** feature invaluable, streamlining their daily workflows and simplifying SCCM tasks. **Cons:** - Users face **integration issues** with Right Click Tools, particularly with cloud migration and Microsoft Intune compatibility. - Users find **access restrictions confusing** , wishing tools only display products they are licensed to use. - Users face **implementation issues** with Right Click Tools, including slow cloud migration and missing integration features. - Users often face **access issues** that make obtaining the necessary permissions challenging and hinder usability. - Users often face **authentication issues** that complicate access and require support intervention for correct permissions. #### What Are Recent G2 Reviews of Right Click Tools? **"[Right click tool review](https://www.g2.com/survey_responses/right-click-tools-review-12906491)"** **Rating:** 5.0/5.0 stars *— abhijeet g.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906491) --- **"[Streamlining Endpoint Management and Troubleshooting](https://www.g2.com/survey_responses/right-click-tools-review-12906975)"** **Rating:** 5.0/5.0 stars *— Kabeer M.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906975) --- #### What Are G2 Users Discussing About Right Click Tools? - [What is Right Click Tools used for?](https://www.g2.com/discussions/what-is-right-click-tools-used-for) - 1 comment ### 6. [BackBox](https://www.g2.com/products/backbox/reviews) More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 185 **How Do G2 Users Rate BackBox?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.6/10) - **Quality of Support:** 9.4/10 (Category avg: 8.7/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **Ease of Use:** 9.3/10 (Category avg: 8.6/10) **Who Is the Company Behind BackBox?** - **Seller:** [BackBox](https://www.g2.com/sellers/backbox) - **Company Website:** https://www.backbox.com - **Year Founded:** 2009 - **HQ Location:** Global, OO - **Twitter:** @Back_Box (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/backbox/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Network Administrator - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 40% Enterprise, 32% Small-Business #### What Are BackBox's Pros and Cons? **Pros:** - Automation (38 reviews) - Ease of Use (36 reviews) - Backup (34 reviews) - Time-saving (24 reviews) - Features (23 reviews) **Cons:** - Complex Setup (17 reviews) - Learning Curve (15 reviews) - Complexity (14 reviews) - Lack of Features (14 reviews) - Slow Performance (13 reviews) ### What Do G2 Reviewers Say About BackBox? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of BackBox, streamlining network tasks and reducing manual efforts significantly. - Users praise the **ease of use** of BackBox, appreciating its flexibility and simple setup for automation tasks. - Users praise **BackBox's reliable backup features** , enhancing operational efficiency and ensuring confidence in recovery preparations. - Users appreciate the **time-saving automation** of BackBox, enhancing workflow efficiency and reducing manual efforts significantly. - Users appreciate the **automated configuration backups** and time-saving features of BackBox for efficient assessments. **Cons:** - Users find the **complex setup** of BackBox daunting, requiring technical knowledge and extensive time investment for optimal use. - Users find the **learning curve steep** for BackBox, making initial adoption challenging for smaller teams. - Users find the **interface complex** and require significant time to master BackBox's advanced features and configurations. - Users note a **lack of features** in BackBox, with requests for more streamlined options and automation templates. - Users experience **slow performance** with BackBox, especially during massive task execution and larger script deployments. #### What Are Recent G2 Reviews of BackBox? **"[Reliable Automation for Network Management](https://www.g2.com/survey_responses/backbox-review-13088778)"** **Rating:** 4.5/5.0 stars *— Nicolas C.* [Read full review](https://www.g2.com/survey_responses/backbox-review-13088778) --- **"[Dependable Network Management with a Learning Curve](https://www.g2.com/survey_responses/backbox-review-13068443)"** **Rating:** 4.5/5.0 stars *— Desarrollo M.* [Read full review](https://www.g2.com/survey_responses/backbox-review-13068443) --- #### What Are G2 Users Discussing About BackBox? - [What is BackBox used for?](https://www.g2.com/discussions/what-is-backbox-used-for) ### 7. [AWS Config](https://www.g2.com/products/aws-config/reviews) AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency. **Average Rating:** 4.4/5.0 **Total Reviews:** 48 **How Do G2 Users Rate AWS Config?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.7/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS Config?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (147,094 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 40% Enterprise, 29% Mid-Market #### What Are AWS Config's Pros and Cons? **Pros:** - Automation (1 reviews) - Cloud Services (1 reviews) - Code Management (1 reviews) - Configuration Management (1 reviews) - Ease of Use (1 reviews) **Cons:** - Complex Setup (1 reviews) - Customization Difficulty (1 reviews) - Poor Reporting (1 reviews) - Time-Consumption (1 reviews) ### What Do G2 Reviewers Say About AWS Config? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless automation integration** of AWS Config with other AWS services for enhanced compliance and governance. - Users value the **seamless integration with other AWS services** , enhancing governance and operational efficiency through AWS Config. - Users value the **seamless integration** of AWS Config with other AWS services, enhancing governance and automated remediation. - Users value the **seamless integration** of AWS Config with other AWS services, enhancing governance and automated remediation. - Users value the **ease of use** of AWS Config, enabling them to effortlessly access all necessary information. **Cons:** - Users find the **complex setup** of AWS Config challenging, requiring deep knowledge and significant time investment for customization. - Users find **customization difficult** , needing in-depth knowledge and time for effective AWS Config setup and management. - Users find **poor reporting** capabilities of AWS Config limit advanced analytics and complicate compliance efforts. - Users find the **time-consuming setup** and customization of AWS Config challenging, requiring significant effort and expertise. #### What Are Recent G2 Reviews of AWS Config? **"[Centralized, Scalable, and Insightful Inventory Management](https://www.g2.com/survey_responses/aws-config-review-12039004)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/aws-config-review-12039004) --- **"[Clear Visibility and Continuous Compliance Tracking with AWS Config](https://www.g2.com/survey_responses/aws-config-review-12915549)"** **Rating:** 4.0/5.0 stars *— Atharva P.* [Read full review](https://www.g2.com/survey_responses/aws-config-review-12915549) --- #### What Are G2 Users Discussing About AWS Config? - [What is AWS Config used for?](https://www.g2.com/discussions/aws-config-what-is-aws-config-used-for) - 1 comment - [What is AWS config aggregator?](https://www.g2.com/discussions/what-is-aws-config-aggregator) - [Which of the following tasks can AWS config help you accomplish?](https://www.g2.com/discussions/which-of-the-following-tasks-can-aws-config-help-you-accomplish) - [What is AWS config used for?](https://www.g2.com/discussions/what-is-aws-config-used-for) - [What are AWS config rules?](https://www.g2.com/discussions/what-are-aws-config-rules) ### 8. [CoreView](https://www.g2.com/products/coreview/reviews) CoreView is the leading SaaS platform for Microsoft 365 Tenant Resilience. Trusted by enterprises worldwide, CoreView secures the configuration, identity, and access layers of Microsoft 365—hardening tenants against attack, reducing privilege and blast radius, detecting configuration tampering, and restoring security posture after incidents. By protecting Microsoft 365 & Entra at the tenant level, CoreView ensures organisations can prevent compromise, withstand intrusion, and recover with confidence from cyber threats and operational disruption. Use Cases: 1. Tenant Resilience for Microsoft 365 2. Complex Microsoft 365 tenant management 3. Enforce governance and lifecycle management for Microsoft 365 **Average Rating:** 4.6/5.0 **Total Reviews:** 116 **How Do G2 Users Rate CoreView?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10) - **Quality of Support:** 9.3/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind CoreView?** - **Seller:** [CoreView](https://www.g2.com/sellers/coreview) - **Company Website:** https://www.coreview.com - **Year Founded:** 2014 - **HQ Location:** Washington, DC - **Twitter:** @CoreViewHQ (1,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5200159/ (201 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Construction - **Company Size:** 51% Enterprise, 32% Mid-Market #### What Are CoreView's Pros and Cons? **Pros:** - Automation (12 reviews) - Ease of Use (11 reviews) - Time-saving (7 reviews) - Productivity Improvement (6 reviews) - Centralized Management (5 reviews) **Cons:** - Steep Learning Curve (6 reviews) - Navigation Issues (5 reviews) - Limited Features (4 reviews) - Insufficient Training (3 reviews) - Slow Performance (3 reviews) ### What Do G2 Reviewers Say About CoreView? *AI-generated summary from verified user reviews* **Pros:** - Users praise CoreView for its **top-notch automation capabilities** , significantly streamlining IT processes and saving time. - Users appreciate the **ease of use** of CoreView, making administrative tasks streamlined and efficient. - Users love the **time-saving capabilities** of CoreView, dramatically reducing report retrieval time from hours to minutes. - Users value the **productivity improvement** achieved through CoreView's automation and streamlined management of Microsoft 365 environments. - Users appreciate the **centralized management** of CoreView, enhancing visibility and control over Microsoft 365 operations. **Cons:** - Users face a **steep learning curve** with CoreView, finding navigation and initial setup particularly challenging. - Users find **navigation issues** in CoreView, particularly challenging for beginners and non-technical members. - Users find CoreView's features **limited and cumbersome** , impacting workflow setup and export capabilities for essential data. - Users highlight the **insufficient training** resources, making it difficult to fully leverage CoreView's advanced features. - Users experience **slow performance** in CoreView, with delays in operations and synchronization affecting efficiency. #### What Are Recent G2 Reviews of CoreView? **"[Coreview - Four Years later](https://www.g2.com/survey_responses/coreview-review-9009862)"** **Rating:** 4.5/5.0 stars *— Shivam B.* [Read full review](https://www.g2.com/survey_responses/coreview-review-9009862) --- **"[Automation That Makes Bulk Tasks Effortless](https://www.g2.com/survey_responses/coreview-review-12518242)"** **Rating:** 5.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/coreview-review-12518242) --- #### What Are G2 Users Discussing About CoreView? - [What does Coreview do?](https://www.g2.com/discussions/what-does-coreview-do) - 1 comment - [What are the features of Coreview?](https://www.g2.com/discussions/what-are-the-features-of-coreview) - 1 comment - [What is CoreView in office 365?](https://www.g2.com/discussions/what-is-coreview-in-office-365) - [What is CoreView used for?](https://www.g2.com/discussions/what-is-coreview-used-for) ### 9. [Azure Automation & Control](https://www.g2.com/products/azure-automation-control/reviews) Enable continuous services and compliance with automation and configuration management **Average Rating:** 4.4/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Azure Automation & Control?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.6/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Azure Automation & Control?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of Azure Automation & Control? **"[Cost efficient workflow automations](https://www.g2.com/survey_responses/azure-automation-control-review-6879660)"** **Rating:** 5.0/5.0 stars *— Haritha C.* [Read full review](https://www.g2.com/survey_responses/azure-automation-control-review-6879660) --- **"[Azure A&C towards reconcilable management across all Azure environment](https://www.g2.com/survey_responses/azure-automation-control-review-6797442)"** **Rating:** 5.0/5.0 stars *— Akshay R J.* [Read full review](https://www.g2.com/survey_responses/azure-automation-control-review-6797442) --- #### What Are G2 Users Discussing About Azure Automation & Control? - [What is Azure Automation & Control used for?](https://www.g2.com/discussions/what-is-azure-automation-control-used-for) ### 10. [AWS CodePipeline](https://www.g2.com/products/aws-codepipeline/reviews) AWS CodePipeline is a continuous integration and continuous delivery (CI/CD) service that automates the build, test, and deployment phases of your release process. By modeling your software release workflow, CodePipeline enables rapid and reliable application and infrastructure updates. It integrates seamlessly with various AWS services and third-party tools, allowing you to create a streamlined and efficient pipeline tailored to your development needs. Key Features and Functionality: - Workflow Modeling: Define your release process with a series of stages (e.g., build, test, deploy) and actions, providing a clear visualization and management of your pipeline. - Parallel Execution: Increase workflow speed by configuring build, test, and deployment actions to run concurrently. - AWS Integrations: Connect with services like AWS CodeCommit, AWS CodeBuild, AWS CodeDeploy, and AWS Lambda to automate various stages of your release process. - Third-Party Tool Integration: Easily incorporate external tools such as GitHub, Jenkins, and others into your pipeline for source control, build, test, or deployment actions. - Custom Plugins: Integrate your own systems by registering custom actions, allowing for a tailored pipeline that meets specific requirements. - Declarative Templates: Define your pipeline structure using JSON documents, facilitating easy updates and creation of new pipelines. - Access Control: Manage permissions and control over your release workflow using AWS Identity and Access Management (IAM). - Notifications: Set up Amazon Simple Notification Service (SNS) notifications for events impacting your pipelines, keeping your team informed of status changes. Primary Value and User Solutions: AWS CodePipeline addresses the need for efficient and reliable software release processes by automating the steps involved in building, testing, and deploying applications. This automation reduces manual intervention, minimizes errors, and accelerates the delivery of new features and updates. By integrating with a wide range of AWS services and third-party tools, CodePipeline offers a flexible and scalable solution that adapts to various development workflows. Ultimately, it empowers development teams to focus on innovation and quality, ensuring that applications are delivered to users swiftly and with confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 61 **How Do G2 Users Rate AWS CodePipeline?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 7.9/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS CodePipeline?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (147,094 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 37% Small-Business, 35% Enterprise #### What Are AWS CodePipeline's Pros and Cons? **Pros:** - Easy Integrations (4 reviews) - Integrations (4 reviews) - Cloud Services (3 reviews) - Features (3 reviews) - Tools (3 reviews) **Cons:** - Complexity Issues (2 reviews) - API Limitations (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Delay Issues (1 reviews) ### What Do G2 Reviewers Say About AWS CodePipeline? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy integrations** with AWS services, streamlining workflows and enhancing productivity in CodePipeline. - Users value the **easy integrations** in AWS CodePipeline, enhancing their DevOps workflow with various AWS services. - Users appreciate the **easy integration** of AWS CodePipeline with other AWS services, enhancing their development workflow significantly. - Users appreciate the **seamless integration with AWS services** , making setup and deployment efficient and user-friendly. - Users appreciate the **variety of tools offered** by AWS CodePipeline, enhancing integration and streamlining the development process. **Cons:** - Users find the **complexity issues** of AWS CodePipeline challenging, complicating simple CI/CD setups and troubleshooting. - Users report **API limitations** in CodePipeline, hindering progress tracking and dynamic variable support. - Users find the **complexity of troubleshooting** in AWS CodePipeline challenging due to multiple interdependent components. - Users find the **complex setup** for cross-account pipelines in AWS CodePipeline to be a lengthy and challenging process. - Users find the **delay issues** in cross-account pipeline setup frustrating and lengthy, complicating their deployment process. #### What Are Recent G2 Reviews of AWS CodePipeline? **"[Easy-to-Understand CI/CD Setup That Feels Familiar](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064)"** **Rating:** 4.0/5.0 stars *— Prabhakar D.* [Read full review](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064) --- **"[Fantastic native AWS Integration for CI/CD use case.](https://www.g2.com/survey_responses/aws-codepipeline-review-11804556)"** **Rating:** 4.5/5.0 stars *— Nirmesh S.* [Read full review](https://www.g2.com/survey_responses/aws-codepipeline-review-11804556) --- #### What Are G2 Users Discussing About AWS CodePipeline? - [What is AWS CodePipeline used for?](https://www.g2.com/discussions/what-is-aws-codepipeline-used-for) - [What is AWS CodeBuild?](https://www.g2.com/discussions/aws-codepipeline-what-is-aws-codebuild) - [Is AWS CodePipeline free?](https://www.g2.com/discussions/is-aws-codepipeline-free) - [How does AWS CodePipeline work?](https://www.g2.com/discussions/how-does-aws-codepipeline-work) - [What does AWS CodePipeline do?](https://www.g2.com/discussions/what-does-aws-codepipeline-do) ### 11. [Canonical Netplan](https://www.g2.com/products/canonical-netplan/reviews) Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this description Netplan will generate all the necessary configuration for your chosen renderer tool. **Average Rating:** 4.4/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Canonical Netplan?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.5/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 9.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Canonical Netplan?** - **Seller:** [Canonical Ltd.](https://www.g2.com/sellers/canonical-ltd) - **Year Founded:** 2004 - **HQ Location:** London - **Twitter:** @Canonical (110,908 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/234280/ (1,974 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 42% Mid-Market, 32% Enterprise #### What Are Recent G2 Reviews of Canonical Netplan? **"[One of the best tool for Optimizing Network Infrastructure](https://www.g2.com/survey_responses/canonical-netplan-review-8277420)"** **Rating:** 4.5/5.0 stars *— Vishal B.* [Read full review](https://www.g2.com/survey_responses/canonical-netplan-review-8277420) --- **"[Canonica Netplan Makes Network Management Simple with a Declarative Approach](https://www.g2.com/survey_responses/canonical-netplan-review-8263487)"** **Rating:** 4.0/5.0 stars *— Amit G.* [Read full review](https://www.g2.com/survey_responses/canonical-netplan-review-8263487) --- #### What Are G2 Users Discussing About Canonical Netplan? - [What is Ubuntu netplan?](https://www.g2.com/discussions/what-is-ubuntu-netplan) - [Why does Ubuntu use netplan?](https://www.g2.com/discussions/why-does-ubuntu-use-netplan) - [Why is netplan better?](https://www.g2.com/discussions/why-is-netplan-better) - [What is netplan used for?](https://www.g2.com/discussions/what-is-netplan-used-for) ### 12. [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) IBM Terraform (formerly HashiCorp Terraform) is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then use a consistent workflow to provision and manage all of your infrastructure throughout its lifecycle. Terraform can manage low-level components like compute, storage, and networking resources, as well as high-level components like DNS entries and SaaS features. Terraform creates and manages resources on cloud platforms and other services through their application programming interfaces (APIs). Providers enable Terraform to work with virtually any platform or service with an accessible API. **Average Rating:** 4.6/5.0 **Total Reviews:** 106 **How Do G2 Users Rate IBM Terraform (formerly HashiCorp Terraform)?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.1/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind IBM Terraform (formerly HashiCorp Terraform)?** - **Seller:** [HashiCorp](https://www.g2.com/sellers/hashicorp) - **Company Website:** https://www.hashicorp.com/ - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @hashicorp (103,221 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2830763/ (2,181 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** DevOps Engineer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 36% Enterprise, 35% Mid-Market #### What Are IBM Terraform (formerly HashiCorp Terraform)'s Pros and Cons? **Pros:** - Automation (4 reviews) - Automation Efficiency (4 reviews) - Ease of Use (4 reviews) - Efficiency (4 reviews) - Infrastructure Automation (4 reviews) **Cons:** - Conflict Management (4 reviews) - Data Management Issues (3 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Merge Conflicts (3 reviews) ### What Do G2 Reviewers Say About IBM Terraform (formerly HashiCorp Terraform)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of IBM Terraform, enhancing deployment efficiency and infrastructure management across cloud providers. - Users value the **automation efficiency** of Terraform, making multi-cloud infrastructure deployments seamless and consistent. - Users appreciate the **ease of use** of IBM Terraform, effectively simplifying deployment and infrastructure management across cloud providers. - Users appreciate the **efficiency** of Terraform in managing infrastructure consistently and effortlessly across multiple cloud providers. - Users value the **effortless infrastructure management** of IBM Terraform, enjoying its modularity and support for multiple cloud providers. **Cons:** - Users find **state file management conflicts** challenging in Terraform, especially in collaborative settings without proper backend configuration. - Users face challenges with **data management issues** , particularly regarding state file handling and collaboration complexities. - Users find the **steep learning curve** challenging, especially for beginners dealing with complex modules and state management. - Users find the **learning difficulty** significant, especially for beginners dealing with advanced features and state management. - Users find **merge conflicts** challenging in Terraform, particularly with state file management in collaborative setups. #### What Are Recent G2 Reviews of IBM Terraform (formerly HashiCorp Terraform)? **"[Good for Infrastructure Automation but Has a Learning Curve](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227)"** **Rating:** 4.5/5.0 stars *— Ashish S.* [Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227) --- **"[Brings Consistency and Scalability to Cloud Management](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200)"** **Rating:** 4.5/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200) --- #### What Are G2 Users Discussing About IBM Terraform (formerly HashiCorp Terraform)? - [How does terraform work internally?](https://www.g2.com/discussions/how-does-terraform-work-internally) - 1 comment - [What kind of tool is terraform?](https://www.g2.com/discussions/what-kind-of-tool-is-terraform) - 2 comments - [Is terraform free?](https://www.g2.com/discussions/is-terraform-free) - 3 comments - [What does HashiCorp terraform do?](https://www.g2.com/discussions/what-does-hashicorp-terraform-do) ### 13. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 817 **How Do G2 Users Rate SolarWinds Observability?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.2/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind SolarWinds Observability?** - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** https://www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds (19,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Enterprise, 36% Mid-Market #### What Are SolarWinds Observability's Pros and Cons? **Pros:** - User Interface (41 reviews) - Alerting System (22 reviews) - Ease of Use (21 reviews) - Monitoring (21 reviews) - Visibility (21 reviews) **Cons:** - Learning Curve (13 reviews) - Poor Customer Support (12 reviews) - Usability Issues (11 reviews) - Expensive (10 reviews) - Licensing Issues (9 reviews) ### What Do G2 Reviewers Say About SolarWinds Observability? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive user interface** of SolarWinds, enhancing the management and visibility of network performance. - Users value the **automation of tasks and alerts** , enhancing efficiency and proactive issue resolution without human intervention. - Users highlight the **intuitive interface** of SolarWinds Observability, making setup and monitoring remarkably easy and effective. - Users appreciate the **comprehensive visibility** provided by SolarWinds Observability, streamlining performance management across diverse platforms. - Users love the **visibility provided by unified dashboards** , making monitoring and troubleshooting systems much more efficient. **Cons:** - Users experience a **significant learning curve** when trying to fully utilize the advanced features and integrations. - Users report **poor customer support** from SolarWinds Observability, leading to unresolved issues and frustrated troubleshooting experiences. - Users experience **usability issues** with SolarWinds Observability, including a cluttered interface and a steep learning curve. - Users often find the **pricing steep** , particularly when scaling up for larger environments or additional features. - Users find the **licensing issues** complex and costly, suggesting the need for simplified and affordable options. #### What Are Recent G2 Reviews of SolarWinds Observability? **"[Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights](https://www.g2.com/survey_responses/solarwinds-observability-review-12939607)"** **Rating:** 5.0/5.0 stars *— Marc R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12939607) --- **"[Powerful Database Observability](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)"** **Rating:** 4.5/5.0 stars *— Naveen T.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) --- #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) ### 14. [Octopus Deploy](https://www.g2.com/products/octopus-deploy/reviews) Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitOps, and release orchestration solutions to deliver swift value to their customers. At Octopus, we create happy deployments, and by extension, happy software teams. Founded in 2012, our vision is for all software teams to look forward to deployment time; to be excited about seeing their changes deployed and used by their customers. We want them to deploy more and more frequently, and to feel 100% confident it will just work. Octopus efficiently orchestrates software delivery across multi-cloud, Kubernetes, data centers, and hybrid environments, whether containerized modern apps or heritage applications. With governance, risk, and compliance (GRC) at its core, Octopus supports Platform Engineering teams in their mission to provide a superior developer experience (DevEx). Octopus also actively contributes to the developer community with open-source projects. - Effortless scaling - Deploy consistently, quickly, and without duplicating effort to thousands of locations or customers. Tenants let you use one deployment process for thousands of customers. See all your deployments at a glance on a single dashboard. - Faster deployments - Deploy faster and more frequently to thousands of application hosts. Use one deployment process consistently across environments. Reduce time between build and deployment by automatically promoting releases. Use the deployment strategy that works for you, like rolling, blue/green, or canary. - Reduce risk - Reduce deployment failure rate and mean time to recovery with automation built-in. Step timeouts and retries reduce manual intervention, while guided failure mode lets you keep deployments moving when needed. Our Insights feature reveals your DevOps performance and areas that need attention based on the 4 key DORA metrics. - Improve DevEx - Simple deployments empower teams and let developers focus on building new features. Create processes easily with our friendly UI and over 500 step templates, or use command lines and scripts. Runbooks automate routine and emergency operations tasks, freeing your teams for more crucial work. - Increase security - Built-in, flexible features to manage your security and compliance requirements. Use role-based access control (RBAC) to limit what users can do in Octopus. Configure ITSM approvals and OpenID Connect with popular providers for secure, compliant deployments. Handle complex software delivery at any scale with Octopus Deploy. **Average Rating:** 4.4/5.0 **Total Reviews:** 57 **How Do G2 Users Rate Octopus Deploy?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Octopus Deploy?** - **Seller:** [Octopus Deploy](https://www.g2.com/sellers/octopus-deploy) - **Company Website:** https://octopus.com - **Year Founded:** 2012 - **HQ Location:** Brisbane, Australia - **Twitter:** @OctopusDeploy (5,816 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3565351/ (376 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 38% Enterprise, 33% Mid-Market #### What Are Octopus Deploy's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Deployment (4 reviews) - Deployment Efficiency (4 reviews) - Deployment Automation (3 reviews) - Deployment Ease (3 reviews) **Cons:** - Expensive (4 reviews) - Pricing Issues (3 reviews) - Learning Curve (2 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Octopus Deploy? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive ease of use** of Octopus Deploy, simplifying complex deployments with effective automation. - Users appreciate the **seamless deployment process** of Octopus Deploy, finding it easy to use and reliable. - Users appreciate the **deployment efficiency** of Octopus Deploy, finding it easy to install and manage complex deployments. - Users value the **deployment automation** in Octopus Deploy, making releases consistent and reliable across various environments. - Users value the **ease of deployment** with Octopus Deploy, finding it reliable and intuitive for managing deployments. **Cons:** - Users find Octopus Deploy to be **expensive for small teams** due to its pricing model and licensing changes. - Users express concern over **high pricing issues** and recent changes that disproportionately affect not-for-profit organizations. - Users find the **steep learning curve** challenging, particularly when setting up complex deployment pipelines and managing large projects. - Users find the **complex interface** overwhelming, particularly for new users managing large deployment pipelines. - Users find the **complexity of setup** challenging, especially with intricate deployment pipelines for newcomers. #### What Are Recent G2 Reviews of Octopus Deploy? **"[Automates Deployments Flawlessly, Steep Learning Curve](https://www.g2.com/survey_responses/octopus-deploy-review-12062378)"** **Rating:** 4.5/5.0 stars *— Nikhil R.* [Read full review](https://www.g2.com/survey_responses/octopus-deploy-review-12062378) --- **"[Intuitive UI and Seamless Task Management with Excellent Documentation](https://www.g2.com/survey_responses/octopus-deploy-review-11926968)"** **Rating:** 4.5/5.0 stars *— Ravikiran Reddy C.* [Read full review](https://www.g2.com/survey_responses/octopus-deploy-review-11926968) --- #### What Are G2 Users Discussing About Octopus Deploy? - [What is deployment target in Octopus?](https://www.g2.com/discussions/what-is-deployment-target-in-octopus) - [What is the difference between Jenkins and octopus?](https://www.g2.com/discussions/octopus-deploy-what-is-the-difference-between-jenkins-and-octopus) - [Is Octopus Deploy a CI tool?](https://www.g2.com/discussions/is-octopus-deploy-a-ci-tool) - 1 comment - [How does Octopus Deploy work?](https://www.g2.com/discussions/how-does-octopus-deploy-work) ### 15. [Harness Platform](https://www.g2.com/products/harness-platform/reviews) Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Code Management, and Chaos Engineering tools. We are a software delivery platform that helps developers and infrastructure engineers build and ship code for cloud and on-premise projects. We automate the continuous integration and continuous delivery (CI/CD) process to help teams build faster, ship more frequently, and improve quality, efficiency, and governance. We help companies in four key areas: Number one, we accelerate innovation through DevOps modernization. We provide an approach for software delivery that automates processes, reduces manual interventions, consolidates tools, and accelerates time-to-market for new products, features, and fixes. Number two, we improve developer experience. We give you the ability to attract, retain, and onboard high-caliber engineering talent while fostering a culture of continuous innovation and improvement. Number three, we secure software delivery. We give you the ability to integrate security into every phase of the SDLC. And last but not least is, we optimize cloud costs. We give you the ability to eliminate waste and to ensure that appropriate cloud resources are allocated at the right place at the right time. **Average Rating:** 4.6/5.0 **Total Reviews:** 300 **How Do G2 Users Rate Harness Platform?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10) - **Quality of Support:** 9.1/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Harness Platform?** - **Seller:** [Harness](https://www.g2.com/sellers/harness-25016f40-e80f-4417-bea8-39412055d17a) - **Company Website:** https://harness.io/ - **Year Founded:** 2018 - **HQ Location:** San Francisco - **Twitter:** @HarnessWealth (1,389 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/harnessinc/ (1,701 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Computer Software, Financial Services - **Company Size:** 43% Enterprise, 38% Mid-Market #### What Are Harness Platform's Pros and Cons? **Pros:** - Ease of Use (114 reviews) - Features (73 reviews) - Feature Flags (49 reviews) - Easy Setup (40 reviews) - Easy Integrations (31 reviews) **Cons:** - Missing Features (23 reviews) - Limitations (20 reviews) - Limited Features (20 reviews) - Learning Curve (17 reviews) - Poor UI (16 reviews) ### What Do G2 Reviewers Say About Harness Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of the Harness Platform simplifies project implementation and streamlines their workflow. - Users value the **flexible targeting options** in Harness Platform, enhancing project implementation and feature management. - Users appreciate the **user-friendly interface** of Split.io, enabling seamless feature flag management for all team members. - Users appreciate the **easy setup** of Harness Platform, enabling quick implementation and immediate cost savings. - Users admire the **easy integrations** of Harness Platform, enhancing the streamlined software delivery process with AI and modularity. **Cons:** - Users highlight a **lack of multiple filters** and missing features that could enhance the Harness Platform experience. - Users face **limitations in configuration and management** options within Harness Platform, hindering usability and flexibility. - Users note the **limited features** of Harness Platform, particularly the lack of advanced filtering options and intuitiveness. - Users find the **steep learning curve** challenging and desire better documentation for easier navigation of the platform. - Users find the **poor UI** of Harness Platform to be complex and not user-friendly, causing frustration. #### What Are Recent G2 Reviews of Harness Platform? **"[Harness - World of automation](https://www.g2.com/survey_responses/harness-platform-review-11792426)"** **Rating:** 4.5/5.0 stars *— Sunil A.* [Read full review](https://www.g2.com/survey_responses/harness-platform-review-11792426) --- **"[Best tool for cost optimization and Repository](https://www.g2.com/survey_responses/harness-platform-review-11543262)"** **Rating:** 5.0/5.0 stars *— Satendra V.* [Read full review](https://www.g2.com/survey_responses/harness-platform-review-11543262) --- #### What Are G2 Users Discussing About Harness Platform? - [What is Harness Continuous Delivery used for?](https://www.g2.com/discussions/what-is-harness-continuous-delivery-used-for) - 1 comment - [What is Propelo used for?](https://www.g2.com/discussions/what-is-propelo-used-for) - [What is Harness Cloud Cost Management used for?](https://www.g2.com/discussions/what-is-harness-cloud-cost-management-used-for) - [What is the difference between harness and Jenkins?](https://www.g2.com/discussions/what-is-the-difference-between-harness-and-jenkins) - 1 comment - [What is streaming Split IO?](https://www.g2.com/discussions/what-is-streaming-split-io) - 1 comment ### 16. [ConfigCat](https://www.g2.com/products/configcat/reviews) ConfigCat is a feature flag and remote configuration service that empowers developers to control and customize the functionality of their applications. With ConfigCat, you can easily toggle features on and off, alter their settings, and roll out updates to specific users or groups. Targeting is supported through attributes, percentage-based rollouts, and segmentation. ConfigCat is available for all major programming languages and frameworks, and can be accessed as a SaaS or self-hosted service. Additionally, we are fully compliant with GDPR and ISO 27001 standards. **Average Rating:** 4.6/5.0 **Total Reviews:** 39 **How Do G2 Users Rate ConfigCat?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Quality of Support:** 9.5/10 (Category avg: 8.7/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **Ease of Use:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind ConfigCat?** - **Seller:** [ConfigCat](https://www.g2.com/sellers/configcat) - **Year Founded:** 2018 - **HQ Location:** Budapest, Hungary - **Twitter:** @ConfigCat (303 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27183510/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 53% Small-Business, 48% Mid-Market #### What Are ConfigCat's Pros and Cons? **Pros:** - Features (10 reviews) - Ease of Use (6 reviews) - A/B Testing (4 reviews) - Customer Support (4 reviews) - Easy Integrations (4 reviews) **Cons:** - Feature Flags Issues (4 reviews) - Limited Features (3 reviews) - Customization Difficulty (2 reviews) - Poor UI (2 reviews) - Access Restrictions (1 reviews) ### What Do G2 Reviewers Say About ConfigCat? *AI-generated summary from verified user reviews* **Pros:** - Users love the **flexible pricing and feature management** of ConfigCat, enhancing their development and testing processes efficiently. - Users value the **ease of use** of ConfigCat, praising its intuitive dashboard and straightforward integration. - Users value ConfigCat for its **seamless A/B testing** capabilities that enhance release flow and deployment strategies. - Users praise ConfigCat's **responsive customer support** , ensuring timely assistance and flexibility with their plans and quotas. - Users find **easy integrations** with ConfigCat invaluable for quick implementation and seamless feature management. **Cons:** - Users find **feature flags issues** complex to manage, requiring significant effort for cross-product consistency and usability improvements. - Users note the **limited features** of ConfigCat, particularly regarding advanced analytics and robust A/B testing capabilities. - Users face **customization difficulties** with ConfigCat, struggling with manual inputs and limited feature support for non-developers. - Users find the **UI complex** and challenging for non-developers, complicating their overall experience with ConfigCat. - Users face **access restrictions** due to manual management, making it prone to errors and lacking key analytics integrations. #### What Are Recent G2 Reviews of ConfigCat? **"[Separating deploying code from releasing features couldn't be simpler](https://www.g2.com/survey_responses/configcat-review-7942570)"** **Rating:** 5.0/5.0 stars *— Miska N.* [Read full review](https://www.g2.com/survey_responses/configcat-review-7942570) --- **"[Straightforward Feature Flags That Deliver Real Value](https://www.g2.com/survey_responses/configcat-review-12370767)"** **Rating:** 4.0/5.0 stars *— Keith H.* [Read full review](https://www.g2.com/survey_responses/configcat-review-12370767) --- #### What Are G2 Users Discussing About ConfigCat? - [What does Configcat do?](https://www.g2.com/discussions/what-does-configcat-do) - [How do I use feature flags in GitLab?](https://www.g2.com/discussions/how-do-i-use-feature-flags-in-gitlab) - [What are feature flags used for?](https://www.g2.com/discussions/what-are-feature-flags-used-for) - [What is ConfigCat?](https://www.g2.com/discussions/what-is-configcat) ### 17. [CloudBees](https://www.g2.com/products/cloudbees/reviews) The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams to: Create fast with scalable repeatable workflows. Continuously improve customer experiences by progressively delivering features with speed and control. Command everything with higher-order visibility, management, and intelligence across tools, teams, pipelines, and process... all at enterprise scale. **Average Rating:** 4.4/5.0 **Total Reviews:** 591 **How Do G2 Users Rate CloudBees?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind CloudBees?** - **Seller:** [CloudBees](https://www.g2.com/sellers/cloudbees) - **Company Website:** https://www.cloudbees.com - **Year Founded:** 2010 - **HQ Location:** San Jose, CA - **Twitter:** @CloudBees (39,175 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1189836/ (486 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Enterprise, 41% Mid-Market #### What Are CloudBees's Pros and Cons? **Pros:** - Reliability (5 reviews) - Ease of Use (4 reviews) - Features (4 reviews) - Integrations (4 reviews) - Automation (3 reviews) **Cons:** - Complexity (2 reviews) - Complex Setup (2 reviews) - Configuration Issues (2 reviews) - Difficult Configuration (2 reviews) - Complex Configuration (1 reviews) ### What Do G2 Reviewers Say About CloudBees? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **reliability** of CloudBees, ensuring organized and efficient management of CI/CD processes. - Users find **CloudBees easy to use** , enhancing team efficiency and simplifying CI/CD processes for better management. - Users value the **powerful automation** features of CloudBees, enhancing efficiency and streamlining continuous delivery processes. - Users value the **seamless integrations** of CloudBees, enhancing workflow automation and streamlining software delivery processes. - Users appreciate the **powerful automation** in CloudBees, significantly streamlining their continuous delivery and integration processes. **Cons:** - Users find the **complexity in understanding and configuration** of CloudBees to be a significant challenge. - Users find the **complex setup** of CloudBees time-consuming and challenging, particularly in understanding and configuring the system. - Users face **configuration issues** with CloudBees, often finding it complex and time-consuming to set up properly. - Users face **difficult configuration** challenges with CloudBees, requiring time and specialized expertise for effective setup. - Users face **complex configuration** challenges with CloudBees, requiring specialized expertise for effective plugin management. #### What Are Recent G2 Reviews of CloudBees? **"[Strong, Enterprise-Grade CI/CD for Centralized Jenkins Management](https://www.g2.com/survey_responses/cloudbees-review-12497501)"** **Rating:** 4.5/5.0 stars *— chandramohan K.* [Read full review](https://www.g2.com/survey_responses/cloudbees-review-12497501) --- **"[Enterprise-Grade Reliability with Developer-Friendly Innovation](https://www.g2.com/survey_responses/cloudbees-review-12799588)"** **Rating:** 4.5/5.0 stars *— Ruchi A.* [Read full review](https://www.g2.com/survey_responses/cloudbees-review-12799588) --- #### What Are G2 Users Discussing About CloudBees? - [What is ElectricFlow?](https://www.g2.com/discussions/what-is-electricflow) - [What is Jenkins CloudBees?](https://www.g2.com/discussions/what-is-jenkins-cloudbees) - 1 comment, 1 upvote - [What is CloudBees flow?](https://www.g2.com/discussions/what-is-cloudbees-flow) - 1 comment ### 18. [Resolve](https://www.g2.com/products/resolve-systems-resolve/reviews) Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Resolve?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.3/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.5/10) - **Ease of Use:** 9.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Resolve?** - **Seller:** [Resolve](https://www.g2.com/sellers/resolve-11faf3f1-952b-4247-a44d-6d024a3b94f9) - **Year Founded:** 2014 - **HQ Location:** Campbell, California - **LinkedIn® Page:** https://www.linkedin.com/company/163969/ (129 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 55% Enterprise, 34% Mid-Market #### What Are Resolve's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Efficiency (2 reviews) - Productivity Improvement (2 reviews) - Business Growth (1 reviews) - Collaboration (1 reviews) **Cons:** - Dependency Issues (2 reviews) - Learning Curve (2 reviews) - Access Limitations (1 reviews) - Access Restrictions (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **unparalleled customer support** of Resolve, appreciating prompt and knowledgeable assistance that enhances productivity. - Users value the **efficiency** of Resolve, enhancing productivity and enabling quick issue resolution seamlessly. - Users benefit from the **intuitive integration** of Resolve, enhancing productivity and efficiency through seamless issue resolution. - Users value the **scalability and reusable code blocks** of Resolve, enabling faster project completion and versatile development. - Users value the **collaborative capabilities** of Resolve, enabling swift project completion and adaptable code development. **Cons:** - Users face **dependency issues** with permissions and integrations, requiring careful management and knowledgeable resources for optimal use. - Users note a **learning curve** with Resolve, requiring time and training to fully exploit its features effectively. - Users face **access limitations** due to challenges in managing permissions for different features within the system. - Users face challenges with **access restrictions** , making it difficult to manage permissions for different users effectively. - Users experience challenges with **permissions setup** , complicating access to features within Resolve's secure environment. #### What Are Recent G2 Reviews of Resolve? **"[Expressive, a helpful tool](https://www.g2.com/survey_responses/resolve-review-11446875)"** **Rating:** 5.0/5.0 stars *— Gazi S.* [Read full review](https://www.g2.com/survey_responses/resolve-review-11446875) --- **"[Scalable, Reusable Code Blocks That Speed Up Development](https://www.g2.com/survey_responses/resolve-review-12387818)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/resolve-review-12387818) --- #### What Are G2 Users Discussing About Resolve? - [What is Espressive, Inc. used for?](https://www.g2.com/discussions/what-is-espressive-inc-used-for) - [Is DaVinci Resolve 16 free?](https://www.g2.com/discussions/resolve-is-davinci-resolve-16-free) - [Do professionals use DaVinci Resolve?](https://www.g2.com/discussions/do-professionals-use-davinci-resolve) - [What is DaVinci Resolve good for?](https://www.g2.com/discussions/what-is-davinci-resolve-good-for) - [Is DaVinci Resolve really free?](https://www.g2.com/discussions/is-davinci-resolve-really-free) ### 19. [AWS OpsWorks](https://www.g2.com/products/aws-opsworks/reviews) AWS OpsWorks is a configuration management service that provides managed instances of Chef and Puppet, which are automation platforms that allow you to use code to automate the configurations of your servers. **Average Rating:** 4.0/5.0 **Total Reviews:** 16 **How Do G2 Users Rate AWS OpsWorks?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.7/10) - **Ease of Admin:** 7.9/10 (Category avg: 8.5/10) - **Ease of Use:** 7.7/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS OpsWorks?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (147,094 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Company Size:** 35% Small-Business, 30% Mid-Market #### What Are Recent G2 Reviews of AWS OpsWorks? **"[Opsworks review](https://www.g2.com/survey_responses/aws-opsworks-review-1256678)"** **Rating:** 5.0/5.0 stars *— Marco M.* [Read full review](https://www.g2.com/survey_responses/aws-opsworks-review-1256678) --- **"[consistent amazon quality that performs well](https://www.g2.com/survey_responses/aws-opsworks-review-800150)"** **Rating:** 4.0/5.0 stars *— Shayna L.* [Read full review](https://www.g2.com/survey_responses/aws-opsworks-review-800150) --- ### 20. [Bamboo](https://www.g2.com/products/bamboo/reviews) Bamboo is Atlassian's continuous delivery and release management tool. It offers first-class support for the "delivery" aspect of continuous delivery, tying automated builds, tests, and releases together in a single, integrated workflow. Bamboo gives developers, testers, build engineers, and system administrators a common space to work and share information – while still keeping sensitive operations like production deploys locked down. Got Git? Bamboo puts branches under test automatically, as well as merges and deploys them according to your team’s processes. And because Bamboo is from Atlassian, it boasts the best Bitbucket and JIRA Software integration available. Visit out continuous delivery microsite to learn more about CI/ CD and best practices: https://www.atlassian.com/continuous-delivery **Average Rating:** 4.1/5.0 **Total Reviews:** 68 **How Do G2 Users Rate Bamboo?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.1/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Bamboo?** - **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian) - **Year Founded:** 2002 - **HQ Location:** Sydney and San Francisco - **Twitter:** @Atlassian (106,496 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,081 employees on LinkedIn®) - **Ownership:** NASDAQ:TEAM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Mid-Market, 30% Enterprise #### What Are Bamboo's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - User Interface (2 reviews) - Automation (1 reviews) - Automation Efficiency (1 reviews) **Cons:** - Access Restrictions (1 reviews) - Integration Issues (1 reviews) - Limited Compatibility (1 reviews) - Resource Limitations (1 reviews) ### What Do G2 Reviewers Say About Bamboo? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer support** of Bamboo, making it easy to resolve issues quickly. - Users find Bamboo's **ease of use** impressive, making it accessible even for those with no prior experience. - Users highly value the **intuitive layout and ease of use** in Bamboo, backed by excellent customer support. - Users value the **automation capabilities** of Bamboo, simplifying complex tasks and enhancing team efficiency. - Users value the **automation efficiency** of Bamboo, streamlining complex tasks and enhancing team productivity. **Cons:** - Users express frustration with the **access restrictions** of Bamboo, as tasks must run solely on the server, limiting flexibility. - Users express a desire for better **integration with more systems** , highlighting limitations in Bamboo's connectivity options. - Users desire **greater compatibility** as Bamboo lacks integration with several systems and platforms, limiting functionality. - Users express concerns about **resource limitations** as tasks can only execute on the Bamboo server, not on remote agents. #### What Are Recent G2 Reviews of Bamboo? **"[Feature-Rich HR Management Tool with Permission Challenges](https://www.g2.com/survey_responses/bamboo-review-12507409)"** **Rating:** 4.5/5.0 stars *— Thrifters R.* [Read full review](https://www.g2.com/survey_responses/bamboo-review-12507409) --- **"[Bamboo for CI/CD](https://www.g2.com/survey_responses/bamboo-review-11486468)"** **Rating:** 4.0/5.0 stars *— Vishal K.* [Read full review](https://www.g2.com/survey_responses/bamboo-review-11486468) --- #### What Are G2 Users Discussing About Bamboo? - [Is bamboo a CRM?](https://www.g2.com/discussions/is-bamboo-a-crm) - [What are the features of HR software?](https://www.g2.com/discussions/bamboo-what-are-the-features-of-hr-software) - [What is BambooHR used for?](https://www.g2.com/discussions/what-is-bamboohr-used-for) - [What is unique about BambooHR?](https://www.g2.com/discussions/what-is-unique-about-bamboohr) ### 21. [Progress Chef](https://www.g2.com/products/progress-chef/reviews) The Progress Chef portfolio consists of multiple, integrated products. It offers a set of capabilities that provide organizations the flexibility to support different use cases. All these capabilities are based on a trusted set of tools rooted in open source, starting with the ability to configure, deploy and manage all aspects of a technology stack as well as the ability to secure and support compliance across the asset fleet. The Chef portfolio includes configuration/infrastructure management, application delivery (including edge support and device management as well as support for security and compliance), all of which are supported by a single pane of glass for fleet wide visibility and control. **Average Rating:** 4.2/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Progress Chef?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.0/10 (Category avg: 8.5/10) - **Ease of Use:** 7.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Progress Chef?** - **Seller:** [Progress Software](https://www.g2.com/sellers/progress-software) - **Company Website:** https://www.progress.com/ - **Year Founded:** 1981 - **HQ Location:** Burlington, MA. - **Twitter:** @ProgressSW (48,773 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/progress-software/ (4,205 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** DevOps Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Enterprise, 39% Mid-Market #### What Are Recent G2 Reviews of Progress Chef? **"[Streamlines Task Management with Ease](https://www.g2.com/survey_responses/progress-chef-review-13064299)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/progress-chef-review-13064299) --- **"[Streamlined DevOps with Quick Deployment and Security](https://www.g2.com/survey_responses/progress-chef-review-13091888)"** **Rating:** 4.0/5.0 stars *— Bongisiwe S.* [Read full review](https://www.g2.com/survey_responses/progress-chef-review-13091888) --- #### What Are G2 Users Discussing About Progress Chef? - [How has Progress Chef helped automate your infrastructure management, and what features do you rely on?](https://www.g2.com/discussions/how-has-progress-chef-helped-automate-your-infrastructure-management-and-what-features-do-you-rely-on) - [What is Progress Chef used for?](https://www.g2.com/discussions/what-is-progress-chef-used-for) ### 22. [Pulumi](https://www.g2.com/products/pulumi/reviews) Pulumi lets you build, deploy, and manage cloud infrastructure in the programming languages you already use, on any cloud. Developers and platform engineers write infrastructure in TypeScript, Python, Go, C#, Java, or YAML, with the same loops, functions, classes, package managers, IDEs, and test frameworks they use everywhere else. No domain-specific language to learn. Application and platform teams work from one codebase and one workflow, whether they're shipping to public, private, hybrid, or multiple clouds. Pulumi combines open source IaC with a managed platform that handles state, secrets, governance, and self-service. Infrastructure as Code (open source) - Define infrastructure in TypeScript, Python, Go, C#, Java, or YAML, using the libraries, IDEs, and test frameworks from your language. - Provision across AWS, Azure, Google Cloud, Kubernetes, and DigitalOcean, plus 150+ providers like Datadog, New Relic, and Cloudflare. - Build containers, serverless functions, VMs, or static sites, and ship them through your existing CI/CD pipelines. - Package reusable patterns as Components and Templates, published to a private registry with built-in documentation, search, and semantic versioning. - Convert existing Terraform, AWS CloudFormation, Azure ARM, Kubernetes YAML, and Helm charts to Pulumi without touching live infrastructure. Pulumi Cloud (managed platform) - Get automatic, secure state management with concurrent state locking, full history, and rollback. Or manage state yourself in AWS S3, Azure Blob Storage, Google Cloud Storage, or the filesystem. - Pulumi ESC (Environments, Secrets & Configuration) centralizes configuration and secrets across environments, with native integrations for AWS KMS, Azure Key Vault, GCP KMS, HashiCorp Vault, 1Password, and OIDC for short-lived credentials. - Pulumi Deployments orchestrates deployments through Git Push to Deploy, click-to-deploy, REST API, and remote automation. - Pulumi Insights searches and analyzes managed and unmanaged resources across every cloud using natural-language queries. - Pulumi CrossGuard enforces security, compliance, and cost rules with 150+ built-in policies and automatic remediation. - Identity and access cover SAML/SSO and SCIM with Okta, Microsoft Entra ID, Active Directory, Google Workspace, GitHub, and GitLab, alongside role-based access control, audit logging, and a programmable REST API with webhooks. Pulumi is open source under Apache 2.0 and SOC 2 Type 2 compliant, with 3,500+ organizations and 350,000+ developers using it today. **Average Rating:** 4.8/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Pulumi?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.7/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.5/10) - **Ease of Use:** 9.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Pulumi?** - **Seller:** [Pulumi](https://www.g2.com/sellers/pulumi) - **Year Founded:** 2017 - **HQ Location:** Seattle, WA - **Twitter:** @PulumiCorp (16,922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pulumi/ (121 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 48% Small-Business, 28% Enterprise #### What Are Pulumi's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Infrastructure Automation (9 reviews) - Automation Efficiency (7 reviews) - Automation (5 reviews) - Versatility (5 reviews) **Cons:** - Difficult Learning (3 reviews) - Learning Curve (3 reviews) - Missing Features (3 reviews) - Insufficient Documentation (2 reviews) - Learning Difficulty (2 reviews) ### What Do G2 Reviewers Say About Pulumi? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Pulumi, highlighting its simple configuration and programming language integration. - Users value the **ease of managing infrastructure as code** with Pulumi, leveraging familiar programming languages for automation. - Users highlight the **automation efficiency** of Pulumi, enabling seamless multi-cloud deployments and simplified infrastructure management. - Users praise Pulumi for enabling **full automation** , facilitating seamless multi-cloud deployments and collaboration with actual programming languages. - Users praise Pulumi's **versatility** , enjoying seamless integration with multiple cloud providers and preferred programming languages. **Cons:** - Users find the **difficult learning** curve challenging, especially with Pulumi's documentation and specific implementations. - Users find the **learning curve challenging** due to cognitive load and limited examples, despite moments of insight. - Users note a **lack of complete SDK coverage** across all supported languages, impacting some functionality and experience. - Users find the **insufficient documentation** challenging, especially for newcomers and those unfamiliar with Golang. - Users find the **learning difficulty** of Pulumi steep, particularly with its implementation of promises and official extensions. #### What Are Recent G2 Reviews of Pulumi? **"[A new approach for Infra-As-Code, much more closer to "as-code" than yaml oriented tools](https://www.g2.com/survey_responses/pulumi-review-9172250)"** **Rating:** 5.0/5.0 stars *— Matthieu V.* [Read full review](https://www.g2.com/survey_responses/pulumi-review-9172250) --- **"[I'm a Pulumi employee now, but I was a Pulumi user first](https://www.g2.com/survey_responses/pulumi-review-8568933)"** **Rating:** 5.0/5.0 stars *— Scott L.* [Read full review](https://www.g2.com/survey_responses/pulumi-review-8568933) --- #### What Are G2 Users Discussing About Pulumi? - [What is Pulumi used for?](https://www.g2.com/discussions/what-is-pulumi-used-for) - 1 comment ### 23. [Faddom](https://www.g2.com/products/faddom/reviews) Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility. **Average Rating:** 4.5/5.0 **Total Reviews:** 108 **How Do G2 Users Rate Faddom?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Faddom?** - **Seller:** [Faddom](https://www.g2.com/sellers/faddom) - **Company Website:** https://faddom.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv - **Twitter:** @faddommapping (57 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getfaddom/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Enterprise, 41% Mid-Market #### What Are Faddom's Pros and Cons? **Pros:** - Features (15 reviews) - Tracking (14 reviews) - Customer Support (13 reviews) - Ease of Use (13 reviews) - Integrations (10 reviews) **Cons:** - Learning Difficulty (4 reviews) - Limited Features (4 reviews) - Cost (3 reviews) - Integration Issues (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Faddom? *AI-generated summary from verified user reviews* **Pros:** - Users value the **comprehensive visibility** Faddom provides for on-prem and cloud instances, enhancing network monitoring capabilities. - Users value the **tracking capabilities** of Faddom, praising its visibility and integration with both on-prem and cloud instances. - Users commend Faddom's **responsive customer support** , quickly addressing advanced issues with helpful guidance and expertise. - Users love the **ease of use** of Faddom, enjoying its intuitive interface and quick real-time updates for efficiency. - Users value the **seamless integrations** of Faddom, enhancing infrastructure visibility and simplifying data management. **Cons:** - Users note a **learning difficulty** with Faddom, requiring time and support to effectively utilize all features. - Users find Faddom's **limited features** lack depth, especially for complex environments needing extensive integrations. - Users find Faddom's **cost structure challenging** , especially for smaller organizations with limited budgets and scalability concerns. - Users experience **integration issues** with Faddom, especially in complex environments requiring deep customization and native remediation. - Users mention a **steep learning curve** with Faddom, making initial setup and feature utilization challenging. #### What Are Recent G2 Reviews of Faddom? **"[Agentless Dependency Analysis That Simplifies Environment Visibility](https://www.g2.com/survey_responses/faddom-review-12685375)"** **Rating:** 4.0/5.0 stars *— sailesh a.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12685375) --- **"[Excellent Network Tracing and Topology Visualization](https://www.g2.com/survey_responses/faddom-review-12803256)"** **Rating:** 5.0/5.0 stars *— DARSHAN M.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12803256) --- #### What Are G2 Users Discussing About Faddom? - [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote ### 24. [TeamCity](https://www.g2.com/products/teamcity/reviews) TeamCity by JetBrains is a powerful continuous integration and continuous delivery (CI/CD) solution designed to manage complex build pipelines. Built to support complex systems, high test loads, and strict security, TeamCity facilitates the automation of build, test, and deployment tasks. With TeamCity you can deliver your software in the most cost-optimal way with any tech stack, at any scale. If you need cross-repository build orchestration, scalability and performance of complex software delivery pipelines - TeamCity has you covered.It comes in both on-premises and cloud-based versions, or you can opt for a hybrid setup instead. Key features: •Pipeline optimization: Build caching, artifact reuse, parallel execution, and agent assignment logic to achieve faster builds with less waste. •Scalability: With Teamcity, you can visualize and coordinate multi-step, multi-repo build pipelines with ease. •Test intelligence: TeamCity only runs the tests impacted by a code change using live coverage data collected during builds, making CI processes faster. •Configuration-as-code and Web UI: Use your preferred pipeline setup method between KotlinDSL, UI, or both. •Integrations: TeamCity is ready for real-world setups with a vast number of out of the box integrations for enterprise, hybrid cloud, game dev and so much more. •Combine multiple VCS providers: Connect GitHub, GitLab, Azure, Perforce, Bitbucket, and internal repositories in a single CI setup. TeamCity offers flexible plan and pricing options to fit any project, starting with the free, fully-featured On-premises tier. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate TeamCity?** - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind TeamCity?** - **Seller:** [JetBrains](https://www.g2.com/sellers/jetbrains) - **Company Website:** https://www.jetbrains.com/ - **Year Founded:** 2000 - **HQ Location:** Prague - **Twitter:** @jetbrains (213,126 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12515/ (2,941 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Mid-Market, 34% Enterprise #### What Are TeamCity's Pros and Cons? **Pros:** - Features (1 reviews) - Testing (1 reviews) **Cons:** - API Limitations (1 reviews) - Build Issues (1 reviews) - Confusing Interface (1 reviews) - Downtime Issues (1 reviews) - Error Handling (1 reviews) ### What Do G2 Reviewers Say About TeamCity? *AI-generated summary from verified user reviews* **Pros:** - Users find that TeamCity offers **sufficient basic features** that cater to a portion of their testing requirements. - Users find the **basic features sufficient** for fulfilling essential testing needs effectively in TeamCity. **Cons:** - Users face **API limitations** in TeamCity, leading to unnecessary complexity and frustrating user experience issues. - Users face numerous **build issues** with TeamCity, leading to frustration and significant workflow disruptions. - Users find the **interface confusing** , facing frustrations with basic functionality and a lack of coherence in design. - Users report frequent **downtime issues** with TeamCity, resulting in frustrating experiences and inefficient workflow disruptions. - Users express frustration with **poor error handling** in TeamCity, leading to chaotic UI issues and unreliable builds. #### What Are Recent G2 Reviews of TeamCity? **"[Polished, High-Performance CI/CD Out of the Box](https://www.g2.com/survey_responses/teamcity-review-12646452)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/teamcity-review-12646452) --- **"[TeamCity is an all-purpose continuous integration, continuous delivery appliocation](https://www.g2.com/survey_responses/teamcity-review-8444704)"** **Rating:** 5.0/5.0 stars *— Tabresh R.* [Read full review](https://www.g2.com/survey_responses/teamcity-review-8444704) --- #### What Are G2 Users Discussing About TeamCity? - [What do you recommend for maximizing the efficiency of TeamCity in your CI/CD pipeline?](https://www.g2.com/discussions/what-do-you-recommend-for-maximizing-the-efficiency-of-teamcity-in-your-ci-cd-pipeline) - 1 comment - [What is TeamCity used for?](https://www.g2.com/discussions/what-is-teamcity-used-for) - 1 comment, 1 upvote - [What is the difference between Jenkins and TeamCity?](https://www.g2.com/discussions/what-is-the-difference-between-jenkins-and-teamcity) - 1 comment, 1 upvote - [Is TeamCity a continuous integration tool?](https://www.g2.com/discussions/is-teamcity-a-continuous-integration-tool) - 1 comment, 1 upvote - [What is TeamCity in Devops?](https://www.g2.com/discussions/what-is-teamcity-in-devops) - 1 comment, 1 upvote ### 25. [SolarWinds Kiwi CatTools](https://www.g2.com/products/solarwinds-kiwi-cattools/reviews) SolarWinds® Kiwi CatTools® is a network automation tool designed to manage configurations on network devices such as routers, switches, and firewalls. It helps you work more efficiently by scheduling automatic backup activities and rolling out configuration changes to multiple devices simultaneously. With native support for devices from dozens of manufacturers, Kiwi CatTools helps simplify network administration, configuration change alerting, and backup management. Key Features: • Schedule automated network configuration backups • Perform bulk configuration changes on multiple devices • Increase security with configuration change alerting • Perform network device management from one console • Compare device configurations and analyze changes • Roll back network configuration when needed **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **How Do G2 Users Rate SolarWinds Kiwi CatTools?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 7.6/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind SolarWinds Kiwi CatTools?** - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds (19,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®) - **Ownership:** NYSE: SWI **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 53% Enterprise, 35% Mid-Market #### What Are Recent G2 Reviews of SolarWinds Kiwi CatTools? **"[Cat used to keep a check on network](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5468269)"** **Rating:** 4.0/5.0 stars *— Aswin K.* [Read full review](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5468269) --- **"[Excellent Tool](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5402945)"** **Rating:** 4.5/5.0 stars *— Vigneshbalaji R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5402945) --- #### What Are G2 Users Discussing About SolarWinds Kiwi CatTools? - [What does Solarwinds Kiwi Cattools do?](https://www.g2.com/discussions/what-does-solarwinds-kiwi-cattools-do) - [How do you install Kiwi CatTools?](https://www.g2.com/discussions/how-do-you-install-kiwi-cattools) - [What is Kiwi Software?](https://www.g2.com/discussions/what-is-kiwi-software) - [What are Kiwi CatTools?](https://www.g2.com/discussions/what-are-kiwi-cattools) ## What Is Configuration Management Tools? [CI/CD Tools](https://www.g2.com/categories/ci-cd-tools) ## What Software Categories Are Similar to Configuration Management Tools? - [Build Automation Software](https://www.g2.com/categories/build-automation) - [Continuous Integration Tools](https://www.g2.com/categories/continuous-integration) - [Continuous Delivery Tools](https://www.g2.com/categories/continuous-delivery-tools) --- ## How Do You Choose the Right Configuration Management Tools? ### What You Should Know About Configuration Management Tools ### What are Configuration Management Tools? In software, configuration management refers to the process of tracking and conducting changes made to applications during the development process. Configuration management tools track changes to applications and their infrastructure to ensure configurations are in a known and trusted state and configuration details don’t rely on DevOps tribal knowledge. These platforms enhance visibility across teams about system states and configuration statuses to empower efficiency and streamline a company’s control process. When desired configurations are determined, this software automatically configures systems to that state via configuration files. Companies use configuration management software’s integrations with [version control systems](https://www.g2.com/categories/version-control-systems), [software testing tools](https://www.g2.com/categories/software-testing), [bug tracking software](https://www.g2.com/categories/bug-tracking), and other software development tools to facilitate internal best practices and productivity. Key Benefits of Configuration Management Tools - Increase efficiency - Define change control processes - Enable visibility and understanding across teams and departments - Automate configuration - Allow quicker restoration in cases of infrastructure failure ### Why Use Configuration Management Tools? Configuration management tools make life easier for DevOps teams and improve process quality by minimizing the risk of both human error and the need for human effort. Team knowledge becomes less ethereal and more concrete thanks to configuration management software’s record-keeping functionality. Configuration files enable this software to automatically configure systems to their desired state. Configuration management software’s maintenance of easily reproducible system states also improves response times when systems and applications fail. **Preserve and share knowledge —** Application and system configuration can involve many intricate, finicky settings and moving parts. DevOps teams often run the risk of relying on tribal knowledge to maintain and adjust infrastructural configuration, which can cause trouble as teams and practices shift. With configuration management software, teams can exchange tribal knowledge for thorough records of change process documentation. This streamlines onboarding processes and preserves comprehensive knowledge in an easily accessible state, enabling a more efficient workflow and better collaboration. Configuration documentation and changes can be constantly adjusted and managed via this software, ensuring processes remain updated and visible. **Efficient configuration —** Configuring applications and system infrastructure is meticulous work, and the configuration of a desired state can be challenging to reproduce. Configuration management software’s comprehensive historical records of system states alleviate this issue by presenting configuration information in an accessible form. Not only is this information readable by users, it also exists in the form of configuration files, allowing this software to automatically configure systems to their desired state. This alleviates workloads and allows DevOps team members to focus on other tasks. **Effective system restoration —** Crashes, bugs, and full-on system failures can be relatively common in any DevOps environment. When applications and their infrastructure fail and systems go down, a DevOps teams’ number one priority is restoring all systems to get things running again as quickly as possible. Sometimes crashes can lead to software configurations being reset, which can make it difficult to restore to its desired state. Thanks to configuration management tools, teams can rest easy knowing configurations are fully recorded in an easily reproducible way. This makes it much easier for developers and IT professionals to restore software and system crashes. ### Who Uses Configuration Management Tools? Developers and IT professionals use configuration management solutions to facilitate shared knowledge and control internal systems and infrastructure. This promotes better DevOps workflows by encouraging software developers and Ops teams to work together in an agile environment. **Software developers —** Software developers use configuration management tools to track and manage application infrastructures. This helps teams collaborate on builds while enhancing visibility and empowering productive responses when build configurations aren’t working. Developers also use configuration management software to maintain functional knowledge of system states in a DevOps environment, allowing them to collaborate with Ops teams more effectively. **IT professionals —** IT professionals use configuration management tools to track and manage system states in a DevOps environment. This helps Ops teams collaborate when tackling infrastructure challenges and improving system architecture. ### Configuration Management Tools Features **Configuration identification —** Configuration management tools have the functionality to individually identify any instance, or version, of a software product or build. Every time a build is reconfigured or structured, configuration management can capture a “snapshot" of the entire state of the software, which is then stored in a comprehensive historical record. Builds can be rolled back to previous configurations if necessary, and teams have full visibility to promote effective collaboration. **Configuration control —** Configuration management solutions formalize internal change processes through configuration control. Users can make changes to their software while ensuring each change is fully authorized and documented. Team leads can set permissions to control access across the team. This feature facilitates software changes by enabling review, authentication, and adherence to internal best practices when managing configuration. **Configuration status monitoring —** Configuration management platforms not only record configuration changes but monitors the status of each instance of an application or system. This ensures the current configuration of each element of the system is always known. Users can react more effectively to issues thanks to the complete view delivered by configuration management software. **Automatic configuration —** Configuration management software can automatically configure applications and systems to the desired state. By capturing and storing software states via configuration files, this software minimizes the manual aspect of software configuration. Users can indicate desired configurations so if a failure occurs, configuration management software can automatically reconfigure the system. ### Trends Related to Configuration Management Tools **DevOps —** DevOps refers to the marriage of development and IT operations management to make unified software development pipelines. Teams have implemented DevOps best practices to build, test, and release software. Configuration management tools promote DevOps workflows by increasing cross-team visibility and facilitating collaboration. **DevSecOps —** Calls for standardized cybersecurity best practices as part of DevOps philosophy, often referred to as DevSecOps, have shifted the onus of responsibility for secure applications onto developers. Better security often requires changes to software states, making configuration management integral to filling the gap between cybersecurity and development. **Continuous integration and deployment (CI/CD) —** CI/CD is the current standard in DevOps best practices. Developers use the principles of CI/CD to curate smooth development pipelines. A proper CI/CD pipeline involves constantly planning, building, testing, and deploying software while ensuring compliance with project goals and requirements. Configuration management software aids the CI/CD pipeline by streamlining development and offering agile control over application infrastructure. ### Software and Services Related to Configuration Management Tools [**Version control systems**](https://www.g2.com/categories/version-control-systems) **—** Version control systems help track changes to software development projects and allow team members to change and collaborate on files. This is accomplished using version history, branching, and managed repositories. Configuration management software integrates with version control systems to give development teams better visibility and collaborative control while developing software. [**Software testing tools**](https://www.g2.com/categories/software-testing) **—** Software testing solutions give development teams the methods and tools to determine the quality of their software creation and improvement projects. Development teams use software testing tools to assess whether the software is usable, performs properly, meets development team goals, and meets overall requirements. Configuration management tools integrate with software testing tools to ensure that infrastructure meets the requirements for team goals, performance metrics, and usability. [**Bug tracking software**](https://www.g2.com/categories/bug-tracking) **—** Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is. Additionally, it allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Configuration management tools integrate with bug-tracking software to isolate issues caused by certain system configurations.