# Best Configuration Management Tools for Small Business - Page 2 ## How Many Configuration Management Tools Products Does G2 Track? **Total Products under this Category:** 127 ### Category Stats (Aug 2026) - **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Progress Chef (+1.83%) - Among all products in this category, Progress Chef recorded the largest rating increase compared to last month _Last updated: August 07, 2026_ ## How Does G2 Rank Configuration Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,900+ Authentic Reviews - 127+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Configuration Management Tools ![G2 Grid® for Configuration Management Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/configuration-management/grids.png?focus%5B%5D=1392&focus%5B%5D=71310&focus%5B%5D=1303409&focus%5B%5D=57110&focus%5B%5D=2864&focus%5B%5D=20166&focus%5B%5D=6516&focus%5B%5D=66995) Highlighted products: GitHub, ServiceNow IT Service Management, inforcer, BackBox, Freshservice, AWS Config, Red Hat Ansible Automation Platform, and Azure Automation & Control. Underlying data: [Grid® JSON](https://www.g2.com/categories/configuration-management/grids.json?focus%5B%5D=github&focus%5B%5D=servicenow-it-service-management&focus%5B%5D=inforcer&focus%5B%5D=backbox&focus%5B%5D=freshservice&focus%5B%5D=aws-config&focus%5B%5D=red-hat-ansible-automation-platform&focus%5B%5D=azure-automation-control&segment=small-business) **Sponsored** ### BackBox More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=312&secure%5Bchosen_at%5D=2026-08-10T11%3A14%3A29Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=57110&secure%5Bresource_id%5D=312&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconfiguration-management%2Fsmall-business%3Fpage%3D2%26segment%3Dsmall-business&secure%5Btoken%5D=d989d18626a8f0e850d14b63822a6872996173b285e92ae904f46571a8b94c68&secure%5Burl%5D=https%3A%2F%2Fbackbox.com%2Fconfiguration-management%2F%3Futm_source%3Dg2%26utm_medium%3Dbanner&secure%5Burl_type%5D=paid_promos) ### [Harness Platform](https://www.g2.com/products/harness-platform/reviews) Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Code Management, and Chaos Engineering tools. We are a software delivery platform that helps developers and infrastructure engineers build and ship code for cloud and on-premise projects. We automate the continuous integration and continuous delivery (CI/CD) process to help teams build faster, ship more frequently, and improve quality, efficiency, and governance. We help companies in four key areas: Number one, we accelerate innovation through DevOps modernization. We provide an approach for software delivery that automates processes, reduces manual interventions, consolidates tools, and accelerates time-to-market for new products, features, and fixes. Number two, we improve developer experience. We give you the ability to attract, retain, and onboard high-caliber engineering talent while fostering a culture of continuous innovation and improvement. Number three, we secure software delivery. We give you the ability to integrate security into every phase of the SDLC. And last but not least is, we optimize cloud costs. We give you the ability to eliminate waste and to ensure that appropriate cloud resources are allocated at the right place at the right time. **Average Rating:** 4.6/5.0 **Total Reviews:** 307 #### How Do G2 Users Rate Harness Platform? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10) - **Quality of Support:** 9.1/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.4/10) - **Ease of Use:** 8.7/10 (Category avg: 8.5/10) #### Who Is the Company Behind Harness Platform? - **Seller:** [Harness](https://www.g2.com/sellers/harness-25016f40-e80f-4417-bea8-39412055d17a) - **Company Website:** harness.io - **Year Founded:** 2018 - **HQ Location:** San Francisco - **Twitter:** @HarnessWealth 1,389 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbec562b1d7a892f3293de88d17cc0509949905a19856805c612616710bc3a7d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fharnessinc%2F&secure%5Burl_type%5D=linkedin_company_website) 1,701 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Computer Software, Financial Services - **Company Size:** 42% Large, 38% Medium #### What Do G2 Reviewers Say About Harness Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Harness Platform, making implementation and configuration seamless and efficient. - Users value the **ease of use and flexibility** in targeting features within the Harness Platform. - Users appreciate the **user-friendly interface** of Harness Platform for easily managing and deploying feature flags. - Users find the **easy setup** of Harness Platform quick and efficient, leading to immediate cost savings and satisfaction. - Users value the **easy integrations** with SSO and tools that streamline software delivery on the Harness Platform. ##### Cons - Users note a **lack of multiple filters** in Harness Platform, limiting flexibility for advanced customization and usability. - Users face **limitations in configuration management** , including issues with renaming and deleting toggles that complicate usability. - Users note a **lack of multiple filters** and missing features in the Harness Platform, limiting its overall usability. - Users find the **steep learning curve** challenging, particularly due to complicated settings and insufficient documentation. - Users find the **UI complex and clunky** , which can complicate the overall user experience with the platform. #### What Are Recent G2 Reviews of Harness Platform? **["Harness Simplifies CI/CD with Visual Pipelines, Smooth Integrations, and Safer Deployments"](https://www.g2.com/survey_responses/harness-platform-review-13212051)** **Rating:** 4.0/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/survey_responses/harness-platform-review-13212051) **["Harness Simplifies CI/CD with Reliable Deployments and Seamless Integrations"](https://www.g2.com/survey_responses/harness-platform-review-13208659)** **Rating:** 4.5/5.0 stars _— Atharva S._ [Read full review](https://www.g2.com/survey_responses/harness-platform-review-13208659) #### What Are G2 Users Discussing About Harness Platform? - [What is Harness Continuous Delivery used for?](https://www.g2.com/discussions/what-is-harness-continuous-delivery-used-for) - 1 comment - [What is Propelo used for?](https://www.g2.com/discussions/what-is-propelo-used-for) - [What is Harness Cloud Cost Management used for?](https://www.g2.com/discussions/what-is-harness-cloud-cost-management-used-for) - [What is the difference between harness and Jenkins?](https://www.g2.com/discussions/what-is-the-difference-between-harness-and-jenkins) - 1 comment - [What is streaming Split IO?](https://www.g2.com/discussions/what-is-streaming-split-io) - 1 comment ### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 824 #### How Do G2 Users Rate SolarWinds Observability? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.2/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.4/10) - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind SolarWinds Observability? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 43% Large, 35% Medium #### What Do G2 Reviewers Say About SolarWinds Observability? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards. - Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly. - Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless. - Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency. - Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient. ##### Cons - Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process. - Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized. - Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation. - Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work. - Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues. #### What Are Recent G2 Reviews of SolarWinds Observability? **["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)** **Rating:** 4.5/5.0 stars _— Naveen T._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) **["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)** **Rating:** 5.0/5.0 stars _— MJ S._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564) #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) ### [Rudder](https://www.g2.com/products/rudder/reviews) Rudder is a solution for automating your IT infrastructure to ensure security, reliability and compliance of your systems, whatever the OS. Gain instant visibility of IT compliance and benefit from continuous remediation to ensure an environment well configured and secured. Rudder keeps all your systems in the desired states, monitor all your configurations and security rules every five minutes and ensures compliance by performing automatic remediation. Rudder also includes vulnerability and patch management features. What makes Rudder different: - Its graphical interface makes Rudder easy to use and your use cases easy to implement. Collaboration and sharing are facilitated. - Rudder has been designed for critical environments and offers high scalability and customization to meet your organization's requirements. - With Rudder, you get central visibility of your systems. You can manage all your devices (physical and cloud servers, desktops, IoT...) and OS (Linux and Windows systems) in one place. - Rudder is based on robust technology and can manage several thousand devices from a central server. - Rudder provides continuous visibility of the compliance status of your systems. For this, we use a lightweight agent installed on each system that ensures data security, optimized execution and reliable service even in case of network failure. **Average Rating:** 4.3/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Rudder? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.6/10) - **Quality of Support:** 9.1/10 (Category avg: 8.7/10) - **Ease of Admin:** 7.7/10 (Category avg: 8.4/10) - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Rudder? - **Seller:** [Rudder](https://www.g2.com/sellers/rudder) - **Year Founded:** 2010 - **HQ Location:** Paris, France - **Twitter:** @rudderio 2,408 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe279bfa5b7fd5d61e553d80dd6abb84491e67ce91372aaa50a825a749f33853&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F807779%2F&secure%5Burl_type%5D=linkedin_company_website) 23 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 61% Small, 22% Medium #### What Are Recent G2 Reviews of Rudder? **["Blanco y Prieto LLC"](https://www.g2.com/survey_responses/rudder-review-8000775)** **Rating:** 4.5/5.0 stars _— Diana Díaz B._ [Read full review](https://www.g2.com/survey_responses/rudder-review-8000775) **["Unlocking the Power of Modern Data Governance"](https://www.g2.com/survey_responses/rudder-review-8137495)** **Rating:** 4.5/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/rudder-review-8137495) #### What Are G2 Users Discussing About Rudder? - [What is Rudder used for?](https://www.g2.com/discussions/what-is-rudder-used-for) ### [meshIQ](https://www.g2.com/products/meshiq/reviews) meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibility, control, and modernization of messaging, event streaming, and B2B transactional flows across all middleware vendors, all environments, and at enterprise scale. Acting as a real-time intelligence layer across your entire ecosystem, meshIQ connects, monitors, and analyzes every message, event, and business transaction with forensic-level insight, so you can run incredibly lean operations with confidence and control. By eliminating the expense, complexity, and manual nature of managing multiple middleware platforms, meshIQ helps enterprises dramatically cut OPEX, resolve incidents and disputes up to 70% faster, reduce manual reconciliation efforts, and accelerate service delivery. The platform also provides a safe, fast, and reliable path to modernize middleware and migrate to modern architectures such as Apache Kafka®, ActiveMQ®, and cloud-native environments—without disruption. And with built-in B2B Flow Intelligence, organizations can assure every business transaction to safeguard revenue, meet regulatory requirements, and protect customer trust and experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 100 #### How Do G2 Users Rate meshIQ? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.7/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.4/10) - **Ease of Use:** 8.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind meshIQ? - **Seller:** [meshIQ](https://www.g2.com/sellers/meshiq) - **Company Website:** www.meshiq.com - **Year Founded:** 1994 - **HQ Location:** Plainview, NY - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ae12737b76d06acefae1190bf0238ab1bc7076e40569f64e10b7e757474e81a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnastel-technologies%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 43% Large, 37% Medium #### What Do G2 Reviewers Say About meshIQ? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of meshIQ, appreciating its intuitive design and unified view across platforms. - Users value the **real-time monitoring** of meshIQ, facilitating quick issue detection and enhancing operational efficiency. - Users appreciate the **intuitive user interface** of meshIQ, enabling quick insights for both technical and management teams. - Users appreciate the **deep visibility** into middleware environments, making monitoring and troubleshooting significantly easier. - Users appreciate the **deep visibility into middleware environments** provided by meshIQ, simplifying monitoring and troubleshooting significantly. ##### Cons - Users find the **difficult learning** curve of meshIQ overwhelming, especially for advanced configurations and heavy datasets. - Users find the **learning curve steep** for MeshIQ, as the powerful features can be overwhelming initially. - Users find the **complexity of initial setup** and dense configurations challenging, hindering effective use of meshIQ. - Users find the **difficult configuration** of meshIQ time-consuming and challenging, especially for those unfamiliar with the system. - Users find the **learning difficulty** of meshIQ challenging, particularly during initial setup and advanced feature usage. #### What Are Recent G2 Reviews of meshIQ? **["Robust Message Tracking, Needs Better Observability"](https://www.g2.com/survey_responses/meshiq-review-11712309)** **Rating:** 4.0/5.0 stars _— kamalakar r._ [Read full review](https://www.g2.com/survey_responses/meshiq-review-11712309) **["MeshIQ Keeps Improving: Expanding Monitoring and Responsive Customer Success"](https://www.g2.com/survey_responses/meshiq-review-13208911)** **Rating:** 4.0/5.0 stars _— Tanumoy G._ [Read full review](https://www.g2.com/survey_responses/meshiq-review-13208911) - [‹ Prev‹ Prev](/categories/configuration-management/small-business?order=g2_score#product-list) - [1](/categories/configuration-management/small-business?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Digital Signage Software](https://www.g2.com/categories/digital-signage) [Contact Center Software](https://www.g2.com/categories/contact-center) [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) Similar Categories - [Continuous Delivery](/categories/continuous-delivery-tools) - [Continuous Integration](/categories/continuous-integration) - [Build Automation](/categories/build-automation) - [Other Continuous Delivery](/categories/other-continuous-delivery) - [Cloud Infrastructure Automation](/categories/cloud-infrastructure-automation) [Browse Configuration Management Themes](/categories/configuration-management/themes)