### Contents - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Configuration Management Tools Resources ##### Articles, Discussions, and Reports to expand your knowledge on Configuration Management Tools Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Configuration Management Tools Articles [![Enterprise IT Management Software Can Automate Key IT Functions](https://learn.g2.com/hubfs/Enterprise%20management%20-TL.jpg "Enterprise IT Management Software Can Automate Key IT Functions")](https://www.g2.com/articles/enterprise-it-management-software-automates-it-functions) [ ### Enterprise IT Management Software Can Automate Key IT Functions ](https://www.g2.com/articles/enterprise-it-management-software-automates-it-functions) The goal of enterprise IT management is to have a centralized point of control for several IT asset lifecycles and users involved in one or multiple environments. Human resources often fall short in fulfilling this objective. However, IT managers can move closer to this goal with automation, but how can they apply different automation to major IT functions?   [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin [![Site Reliability Engineers and the Software That Supports Them](https://learn.g2.com/hubfs/G2CM_BI118_Backlog_Images_%5BAI_powered_iot%5D_V1a.png "Site Reliability Engineers and the Software That Supports Them")](https://www.g2.com/articles/site-reliability-engineers-and-sre-software) [ ### Site Reliability Engineers and the Software That Supports Them ](https://www.g2.com/articles/site-reliability-engineers-and-sre-software) Digital transformation efforts have become more like digital transformation mandates in the tech world ever since the COVID-19 pandemic made working from home the new normal. This has meant a rapid change in the B2B software landscape (although when has that not been the case?) as vendors rise to meet buyer demand for collaborative, hybrid technologies.  [ ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC ](https://learn.g2.com/author/adam-crivello) by Adam Crivello [![G2 on Cloud Security: Investigating the Risks of Cloud Computing](https://learn.g2.com/hubfs/G2CM_BI098_Backlog_Images_%5BCloud_computing_risks%5D_V1a.png "G2 on Cloud Security: Investigating the Risks of Cloud Computing")](https://www.g2.com/articles/investigating-risks-of-cloud-computing) [ ### G2 on Cloud Security: Investigating the Risks of Cloud Computing ](https://www.g2.com/articles/investigating-risks-of-cloud-computing) The rapid adoption of cloud computing services has given businesses a false sense of security when it comes to protecting their data. [ ![Aaron Walker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron Walker") AW ](https://learn.g2.com/author/aaron-walker) by Aaron Walker ## Configuration Management Tools Discussions 0 Question on: ServiceNow IT Service Management [What is the ServiceNow now platform?](/discussions/what-is-the-servicenow-now-platform) What is the ServiceNow now platform? ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The ServiceNow platform, often referred to as the "Now Platform," is designed to help organizations streamline their operations, automate routine tasks, and improve the delivery of services across various departments, including IT, human resources, customer service, and more. Answered: Satyajit Chakraborty on September 26, 2023 Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees working within the organisation. Answered: pooja neeraj on June 9, 2023 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-is-the-servicenow-now-platform/comments/new?remote=true) 0 Question on: ServiceNow IT Service Management [What is the ServiceNow now platform?](/discussions/what-is-the-servicenow-now-platform) What is the ServiceNow now platform? ServiceNow is a cloud-based platform that provides a wide range of IT service management (ITSM) and business process automation (BPA) solutions. The ServiceNow platform, often referred to as the "Now Platform," is designed to help organizations streamline their operations, automate routine tasks, and improve the delivery of services across various departments, including IT, human resources, customer service, and more. Answered: Satyajit Chakraborty on September 26, 2023 Service now platform is a crm tool and rh tickets tool used for multiple tasks, use to create incidents of the issue relate to any software or tool employees working within the organisation. Answered: pooja neeraj on June 9, 2023 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/what-is-the-servicenow-now-platform/comments/new?remote=true) 0 Question on: SolarWinds Observability [What is SolarWinds Papertrail?](/discussions/what-is-solarwinds-papertrail) What is SolarWinds Papertrail? SolarWinds Papertrail is a cloud-hosted log management tool that helps organizations aggregate, search, and analyze log data from their applications and infrastructure. It offers features such as real-time log tailing, live tail, advanced search capabilities, and log archival. Papertrail is commonly used for troubleshooting, monitoring, and analyzing application and system logs to ensure the smooth operation of IT environments. Answered: Ross Briggs on April 5, 2024 [Your answer](/discussions/what-is-solarwinds-papertrail/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/configuration-management/resources?discussions_page=32) - [1](/categories/configuration-management/resources) - [2](/categories/configuration-management/resources?discussions_page=2) - … - [29](/categories/configuration-management/resources?discussions_page=29) - [30](/categories/configuration-management/resources?discussions_page=30) - [31](/categories/configuration-management/resources?discussions_page=31) - [32](/categories/configuration-management/resources?discussions_page=32) - 33 - [34](/categories/configuration-management/resources?discussions_page=34) - [Next ›Next ›](/categories/configuration-management/resources?discussions_page=34) ## Configuration Management Tools Reports Mid-Market Grid® Report for Configuration Management Summer 2026 G2 Report: Grid® Report Grid® Report for Configuration Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Configuration Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Configuration Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Configuration Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Configuration Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Configuration Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Configuration Management Spring 2026 G2 Report: Grid® Report Grid® Report for Configuration Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Configuration Management Spring 2026 G2 Report: Momentum Grid® Report