# Best Configuration Management Tools for Medium-Sized Businesses - Page 2 ## How Many Configuration Management Tools Products Does G2 Track? **Total Products under this Category:** 127 ### Category Stats (Aug 2026) - **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Progress Chef (+1.74%) - Among all products in this category, Progress Chef recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Configuration Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,900+ Authentic Reviews - 127+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Configuration Management Tools ![G2 Grid® for Configuration Management Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/configuration-management/grids.png?focus%5B%5D=71310&focus%5B%5D=2864&focus%5B%5D=1392&focus%5B%5D=6516&focus%5B%5D=1303409&focus%5B%5D=57110&focus%5B%5D=66995&focus%5B%5D=40320) Highlighted products: ServiceNow IT Service Management, Freshservice, GitHub, Red Hat Ansible Automation Platform, inforcer, BackBox, Azure Automation & Control, and CoreView. Underlying data: [Grid® JSON](https://www.g2.com/categories/configuration-management/grids.json?focus%5B%5D=servicenow-it-service-management&focus%5B%5D=freshservice&focus%5B%5D=github&focus%5B%5D=red-hat-ansible-automation-platform&focus%5B%5D=inforcer&focus%5B%5D=backbox&focus%5B%5D=azure-automation-control&focus%5B%5D=coreview&segment=mid-market) **Sponsored** ### Rithum Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=312&secure%5Bchosen_at%5D=2026-08-03T12%3A53%3A58Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1349264&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1349264&secure%5Bresource_id%5D=312&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconfiguration-management%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=6defb2d26f35eaed2c6cd699b777470ae4b9b893283d14ec091de807ee2d9bcc&secure%5Burl%5D=https%3A%2F%2Fgo.rithum.com%2Fecommerce-growth.html%3Futm_campaign%3Dfull%2Becosystem%26utm_medium%3Dcpc%26utm_source%3Dg2%26utm_content%3Dg2%2Bads%26utm_term%3Doffer-demo%26personalization%3D&secure%5Burl_type%5D=book_demo) ### [Progress Chef](https://www.g2.com/products/progress-chef/reviews) The Progress Chef portfolio consists of multiple, integrated products. It offers a set of capabilities that provide organizations the flexibility to support different use cases. All these capabilities are based on a trusted set of tools rooted in open source, starting with the ability to configure, deploy and manage all aspects of a technology stack as well as the ability to secure and support compliance across the asset fleet. The Chef portfolio includes configuration/infrastructure management, application delivery (including edge support and device management as well as support for security and compliance), all of which are supported by a single pane of glass for fleet wide visibility and control. **Average Rating:** 4.3/5.0 **Total Reviews:** 130 #### How Do G2 Users Rate Progress Chef? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.1/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 7.8/10 (Category avg: 8.5/10) #### Who Is the Company Behind Progress Chef? - **Seller:** [Progress Software](https://www.g2.com/sellers/progress-software) - **Company Website:** www.progress.com - **Year Founded:** 1981 - **HQ Location:** Burlington, MA. - **Twitter:** @ProgressSW 48,773 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab257d11ab0255eaaae8c28635f37e0e64277d81eae954d5985edfd545cd2d69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprogress-software%2F&secure%5Burl_type%5D=linkedin_company_website) 4,205 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** DevOps Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 40% Large, 39% Medium #### What Are Recent G2 Reviews of Progress Chef? **["Easy Task Management, Needs Speed Improvement"](https://www.g2.com/survey_responses/progress-chef-review-13142642)** **Rating:** 4.5/5.0 stars _— NONKULULEKO Z._ [Read full review](https://www.g2.com/survey_responses/progress-chef-review-13142642) **["Intuitive and Efficient Task Management with Minor Speed Hiccups"](https://www.g2.com/survey_responses/progress-chef-review-13141654)** **Rating:** 4.5/5.0 stars _— Vicky Shereen S._ [Read full review](https://www.g2.com/survey_responses/progress-chef-review-13141654) #### What Are G2 Users Discussing About Progress Chef? - [How has Progress Chef helped automate your infrastructure management, and what features do you rely on?](https://www.g2.com/discussions/how-has-progress-chef-helped-automate-your-infrastructure-management-and-what-features-do-you-rely-on) - [What is Progress Chef used for?](https://www.g2.com/discussions/what-is-progress-chef-used-for) ### [Faddom](https://www.g2.com/products/faddom/reviews) Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility. **Average Rating:** 4.5/5.0 **Total Reviews:** 108 #### How Do G2 Users Rate Faddom? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.9/10 (Category avg: 8.5/10) #### Who Is the Company Behind Faddom? - **Seller:** [Faddom](https://www.g2.com/sellers/faddom) - **Company Website:** faddom.com - **Year Founded:** 2022 - **HQ Location:** Tel Aviv - **Twitter:** @faddommapping 57 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9799b2fb1594b8893804027ff99ae0a67ba977818b88747db2b620b22a244e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetfaddom%2F&secure%5Burl_type%5D=linkedin_company_website) 72 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Large, 41% Medium #### What Do G2 Reviewers Say About Faddom? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Faddom for its **user-friendly interface and effective network mapping** , enhancing efficiency and troubleshooting capabilities. - Users appreciate the **effective tracking** capabilities of Faddom for monitoring network assets and traffic seamlessly. - Users appreciate the **outstanding customer support** from Faddom, assisting with onboarding and ongoing implementation effectively. - Users appreciate the **ease of use** and intuitive UI of Faddom, enhancing their network management experience. - Users value Faddom's **excellent integration options** , making deployment and network visualization straightforward and efficient. ##### Cons - Users note a **steep learning curve** with Faddom, making initial setup and classification challenging for newcomers. - Users express frustration over Faddom's **limited features** , particularly in complex settings and for specific integrations. - Users find Faddom’s **pricing challenging** , especially for smaller organizations with tighter budgets and scalability issues. - Users experience **integration issues** with Faddom, noting limitations in customization and challenges with certain tools and environments. - New users may experience a **steep learning curve** with Faddom, requiring time to become proficient and utilize all features. #### What Are Recent G2 Reviews of Faddom? **["Agentless Dependency Analysis That Simplifies Environment Visibility"](https://www.g2.com/survey_responses/faddom-review-12685375)** **Rating:** 4.0/5.0 stars _— sailesh a._ [Read full review](https://www.g2.com/survey_responses/faddom-review-12685375) **["Excellent Network Tracing and Topology Visualization"](https://www.g2.com/survey_responses/faddom-review-12803256)** **Rating:** 5.0/5.0 stars _— DARSHAN M._ [Read full review](https://www.g2.com/survey_responses/faddom-review-12803256) #### What Are G2 Users Discussing About Faddom? - [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote ### [Optimizely Web Experimentation](https://www.g2.com/products/optimizely-web-experimentation/reviews) Optimizely Web Experimentation enables marketers and product teams to run fast, scalable experiments and personalization campaigns—without heavy dependence on engineering resources. Easily test user interactions, refine digital experiences with data-backed decisions, and leverage edge delivery for lightning-fast experimentation. AI-powered agents to help you along the way as well. Optimizely provides a unified workspace where experimentation teams can seamlessly manage, collaborate, and gain full visibility into their testing programs. From designing experiments to analyzing results, teams can drive efficiency, enhance collaboration, and accelerate performance to create impactful digital experiences. **Average Rating:** 4.2/5.0 **Total Reviews:** 401 #### How Do G2 Users Rate Optimizely Web Experimentation? - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.5/10) - **Ease of Use:** 8.1/10 (Category avg: 8.5/10) #### Who Is the Company Behind Optimizely Web Experimentation? - **Seller:** [Optimizely](https://www.g2.com/sellers/optimizely-a5a01825-75d4-4ab9-84c1-3a421d75af81) - **Company Website:** www.optimizely.com - **Year Founded:** 1994 - **HQ Location:** New York - **Twitter:** @Optimizely 28,791 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9b877fa3065772381c052bb976f256a580c09677aa32950af20871588d995c76&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptimizely%2F&secure%5Burl_type%5D=linkedin_company_website) 1,650 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Product Manager - **Top Industries:** Computer Software, Financial Services - **Company Size:** 47% Medium, 30% Large #### What Do G2 Reviewers Say About Optimizely Web Experimentation? _AI-generated summary from verified user reviews_ ##### Pros - Users admire the **intuitive interface** of Optimizely Web Experimentation, facilitating effortless A/B testing and optimization. - Users love the **simple interface** of Optimizely Web Experimentation, facilitating easy management of complex A/B tests. - Users value the **easy setup** of Optimizely, enabling effortless A/B testing and digital experience optimization. - Users value the **robust features** of Optimizely Web Experimentation, balancing ease of use with advanced configuration options. - Users value the **ease of running A/B tests** with Optimizely, making optimization straightforward without developer dependency. ##### Cons - Users find the platform's **steep learning curve** challenging, requiring prior knowledge for effective experimentation setup. - Users find Optimizely Web Experimentation's interface to be **difficult to learn** , necessitating assistance for effective use. - Users find Optimizely Web Experimentation to have a **steep learning curve** , requiring technical knowledge for effective use. - Users face **testing difficulties** with backlog management and interpreting metrics, hindering the overall experimentation process. - Users find that **coding difficulties** complicate the setup of experiments, requiring more development work than anticipated. #### What Are Recent G2 Reviews of Optimizely Web Experimentation? **["Simple, Fast Experimentation Backed by Real Data"](https://www.g2.com/survey_responses/optimizely-web-experimentation-review-12607590)** **Rating:** 4.5/5.0 stars _— Sai Anusha K._ [Read full review](https://www.g2.com/survey_responses/optimizely-web-experimentation-review-12607590) **["Effortless A/B Testing with Easy Setup"](https://www.g2.com/survey_responses/optimizely-web-experimentation-review-12707211)** **Rating:** 4.0/5.0 stars _— Emin U._ [Read full review](https://www.g2.com/survey_responses/optimizely-web-experimentation-review-12707211) #### What Are G2 Users Discussing About Optimizely Web Experimentation? - [What is Optimizely Web Experimentation used for?](https://www.g2.com/discussions/what-is-optimizely-web-experimentation-used-for) - [What is feature flags in DevOps?](https://www.g2.com/discussions/what-is-feature-flags-in-devops) - [What is a feature test?](https://www.g2.com/discussions/what-is-a-feature-test) - [What is feature management?](https://www.g2.com/discussions/what-is-feature-management) - [What is optimizely used for?](https://www.g2.com/discussions/optimizely-web-experimentation-what-is-optimizely-used-for) ### [Puppet Enterprise](https://www.g2.com/products/puppet-enterprise/reviews) Perforce Puppet is an enterprise platform for secure infrastructure automation and governance. Built for platform, DevOps, and security teams, it enables organizations to define and enforce desired state across infrastructure, automate remediation, and scale with confidence. With policy-driven automation and support for both agent-based and agentless workflows, Puppet reduces manual effort while supporting continuous compliance across complex environments. Puppet helps teams detect configuration drift, apply hardened configurations through automation, and remediate vulnerabilities faster across hybrid and multi-cloud infrastructure. Backed by enterprise support and SLAs, it delivers consistent, auditable control to reduce risk and maintain operational integrity at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 43 #### How Do G2 Users Rate Puppet Enterprise? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 7.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind Puppet Enterprise? - **Seller:** [Perforce](https://www.g2.com/sellers/perforce) - **Year Founded:** 1995 - **HQ Location:** Minneapolis, MN - **Twitter:** @perforce 5,090 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86839a84dd4b12035759df1200ca1e55f7c25b6300f5883e0ccc127ad6d9bc43&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperforce%2F&secure%5Burl_type%5D=linkedin_company_website) 2,034 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 60% Large, 35% Medium #### What Are Recent G2 Reviews of Puppet Enterprise? **["Puppet Service"](https://www.g2.com/survey_responses/puppet-enterprise-review-7069667)** **Rating:** 4.5/5.0 stars _— Shivani P._ [Read full review](https://www.g2.com/survey_responses/puppet-enterprise-review-7069667) **["One of the most widely used Configuration Management tool"](https://www.g2.com/survey_responses/puppet-enterprise-review-6695060)** **Rating:** 4.0/5.0 stars _— Vikas G._ [Read full review](https://www.g2.com/survey_responses/puppet-enterprise-review-6695060) #### What Are G2 Users Discussing About Puppet Enterprise? - [What is Puppet Enterprise used for?](https://www.g2.com/discussions/what-is-puppet-enterprise-used-for) ### [TeamCity](https://www.g2.com/products/teamcity/reviews) TeamCity by JetBrains is a powerful continuous integration and continuous delivery (CI/CD) solution designed to manage complex build pipelines. Built to support complex systems, high test loads, and strict security, TeamCity facilitates the automation of build, test, and deployment tasks. With TeamCity you can deliver your software in the most cost-optimal way with any tech stack, at any scale. If you need cross-repository build orchestration, scalability and performance of complex software delivery pipelines - TeamCity has you covered.It comes in both on-premises and cloud-based versions, or you can opt for a hybrid setup instead. Key features: •Pipeline optimization: Build caching, artifact reuse, parallel execution, and agent assignment logic to achieve faster builds with less waste. •Scalability: With Teamcity, you can visualize and coordinate multi-step, multi-repo build pipelines with ease. •Test intelligence: TeamCity only runs the tests impacted by a code change using live coverage data collected during builds, making CI processes faster. •Configuration-as-code and Web UI: Use your preferred pipeline setup method between KotlinDSL, UI, or both. •Integrations: TeamCity is ready for real-world setups with a vast number of out of the box integrations for enterprise, hybrid cloud, game dev and so much more. •Combine multiple VCS providers: Connect GitHub, GitLab, Azure, Perforce, Bitbucket, and internal repositories in a single CI setup. TeamCity offers flexible plan and pricing options to fit any project, starting with the free, fully-featured On-premises tier. **Average Rating:** 4.2/5.0 **Total Reviews:** 89 #### How Do G2 Users Rate TeamCity? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.1/10 (Category avg: 8.5/10) #### Who Is the Company Behind TeamCity? - **Seller:** [JetBrains](https://www.g2.com/sellers/jetbrains) - **Company Website:** www.jetbrains.com - **Year Founded:** 2000 - **HQ Location:** Prague - **Twitter:** @jetbrains 213,126 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=38aa98843aee51e51c2eda5cdc7b29c3e6a7d48f3897c88088b0af7cfcb6f37d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12515%2F&secure%5Burl_type%5D=linkedin_company_website) 2,941 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Medium, 33% Large #### What Do G2 Reviewers Say About TeamCity? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **basic features sufficient** for meeting essential testing needs effectively. - Users find that TeamCity provides **basic features** that sufficiently address some of their testing requirements. ##### Cons - Users find **API limitations** frustrating, encountering issues like unclear branch settings and unreliable build agent behavior. - Users face **numerous build issues** with TeamCity, causing frustration and inefficiencies in development processes. - Users struggle with a **confusing interface** in TeamCity, leading to frustration and inefficiency during usage. - Users report significant **downtime issues** with TeamCity, including offline agents and frustrating UI problems impacting productivity. - Users face significant **error handling issues** in TeamCity, leading to frustration and disappointing user experience. #### What Are Recent G2 Reviews of TeamCity? **["TeamCity: Reliable, User-Friendly CI/CD with Strong Integrations and Solid Performance"](https://www.g2.com/survey_responses/teamcity-review-13117989)** **Rating:** 4.0/5.0 stars _— Verified User in Medical Devices_ [Read full review](https://www.g2.com/survey_responses/teamcity-review-13117989) **["TeamCity: Flexible, Intuitive CI with Snappy Performance and Great Support"](https://www.g2.com/survey_responses/teamcity-review-13122449)** **Rating:** 4.0/5.0 stars _— Verified User in Chemicals_ [Read full review](https://www.g2.com/survey_responses/teamcity-review-13122449) #### What Are G2 Users Discussing About TeamCity? - [What do you recommend for maximizing the efficiency of TeamCity in your CI/CD pipeline?](https://www.g2.com/discussions/what-do-you-recommend-for-maximizing-the-efficiency-of-teamcity-in-your-ci-cd-pipeline) - 1 comment - [What is TeamCity used for?](https://www.g2.com/discussions/what-is-teamcity-used-for) - 1 comment, 1 upvote - [What is the difference between Jenkins and TeamCity?](https://www.g2.com/discussions/what-is-the-difference-between-jenkins-and-teamcity) - 1 comment, 1 upvote - [Is TeamCity a continuous integration tool?](https://www.g2.com/discussions/is-teamcity-a-continuous-integration-tool) - 1 comment, 1 upvote - [What is TeamCity in Devops?](https://www.g2.com/discussions/what-is-teamcity-in-devops) - 1 comment, 1 upvote ### [Netwrix Platform Governance (formerly Strongpoint)](https://www.g2.com/products/netwrix-platform-governance-formerly-strongpoint/reviews) Strongpoint is the only fully native solution for managing change and compliance in your NetSuite account or Salesforce Org. Our products start by producing accurate, up-to-date documentation of all customizations in your system — and the connections between them. From there, a suite of sophisticated tools and pre-built controls helps you manage risk, save time and increase confidence in your critical enterprise systems. What Can You Do With Strongpoint? — Get SOX-compliant reporting in as little as 30 days — Reduce the cost of audit prep by as much as 90% — Maintain a continuous compliance framework — Automate the time-consuming parts of change management — Pre-clear up to 80% of change requests — Integrate with JIRA/ServiceNow for ticket-level impact analysis — Reduce bottlenecks in the development cycle — Gain at-a-glance visibility into the customizations in your Org/account — Run cleanup projects to safely deprecate unused customizations Who Uses Strongpoint? Strongpoint customers range from small business and nonprofits, to publicly traded corporations with complex compliance requirements. Flashlight, our free product, is an ideal entry point that provides customization documentation and a suite of tools for working with it. Available for Salesforce and NetSuite. Strongpoint’s enterprise-level products build on what Flashlight offers, with powerful compliance, reporting and automation capabilities. Contact us for help finding the right product for you. **Average Rating:** 4.4/5.0 **Total Reviews:** 22 #### How Do G2 Users Rate Netwrix Platform Governance (formerly Strongpoint)? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.6/10 (Category avg: 8.5/10) - **Ease of Use:** 8.2/10 (Category avg: 8.5/10) #### Who Is the Company Behind Netwrix Platform Governance (formerly Strongpoint)? - **Seller:** [Netwrix](https://www.g2.com/sellers/netwrix) - **HQ Location:** Irvine, CA - **Twitter:** @Netwrix 2,912 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d925496393caa8ac49c6d7187f460eeb3ed8c7b7cc0f3c1738be643422de49a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F455932%2F&secure%5Burl_type%5D=linkedin_company_website) 760 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 65% Medium, 22% Large #### What Do G2 Reviewers Say About Netwrix Platform Governance (formerly Strongpoint)? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effective compliance management** capabilities of Netwrix, enhancing security and aligning with customer requirements. - Users value the **robust connectivity** features of Netwrix Platform Governance, enhancing data management and compliance in Salesforce. - Users value the **data accuracy** of Netwrix Platform Governance, enhancing compliance and security for sensitive information management. - Users value the **effective documentation management** in Netwrix Platform Governance for aligning change management with compliance needs. - Users value the **effective document management** of Netwrix Platform, streamlining compliance and change tracking effortlessly. ##### Cons - Users find the **steep learning curve** challenging, requiring in-depth understanding of security features for effective use. - Users face **data inaccuracy** issues due to incomplete Salesforce metadata, impacting the change management process significantly. - Users face challenges with **inaccurate data** , as incomplete Salesforce metadata impacts change management significantly. - Users find the **learning curve quite steep** due to complex object-level and record-level security features. - Users face a **steep learning curve** due to the complexity of object-level and record-level security features. #### What Are Recent G2 Reviews of Netwrix Platform Governance (formerly Strongpoint)? **["Standpoint offers superb solution for Change Impact Analysis & Documentation for Salesforce platform"](https://www.g2.com/survey_responses/netwrix-platform-governance-formerly-strongpoint-review-8699140)** **Rating:** 4.0/5.0 stars _— Ramkumar N._ [Read full review](https://www.g2.com/survey_responses/netwrix-platform-governance-formerly-strongpoint-review-8699140) **["Incredible, vital, and free?!"](https://www.g2.com/survey_responses/netwrix-platform-governance-formerly-strongpoint-review-5454502)** **Rating:** 5.0/5.0 stars _— KC C._ [Read full review](https://www.g2.com/survey_responses/netwrix-platform-governance-formerly-strongpoint-review-5454502) #### What Are G2 Users Discussing About Netwrix Platform Governance (formerly Strongpoint)? - [What is Strongpoint used for?](https://www.g2.com/discussions/what-is-strongpoint-used-for) ### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 824 #### How Do G2 Users Rate SolarWinds Observability? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 8.5/10) #### Who Is the Company Behind SolarWinds Observability? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 43% Large, 35% Medium #### What Do G2 Reviewers Say About SolarWinds Observability? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards. - Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly. - Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless. - Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency. - Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient. ##### Cons - Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process. - Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized. - Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation. - Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work. - Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues. #### What Are Recent G2 Reviews of SolarWinds Observability? **["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)** **Rating:** 4.5/5.0 stars _— Naveen T._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) **["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)** **Rating:** 5.0/5.0 stars _— MJ S._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564) #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) ### [meshIQ](https://www.g2.com/products/meshiq/reviews) meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibility, control, and modernization of messaging, event streaming, and B2B transactional flows across all middleware vendors, all environments, and at enterprise scale. Acting as a real-time intelligence layer across your entire ecosystem, meshIQ connects, monitors, and analyzes every message, event, and business transaction with forensic-level insight, so you can run incredibly lean operations with confidence and control. By eliminating the expense, complexity, and manual nature of managing multiple middleware platforms, meshIQ helps enterprises dramatically cut OPEX, resolve incidents and disputes up to 70% faster, reduce manual reconciliation efforts, and accelerate service delivery. The platform also provides a safe, fast, and reliable path to modernize middleware and migrate to modern architectures such as Apache Kafka®, ActiveMQ®, and cloud-native environments—without disruption. And with built-in B2B Flow Intelligence, organizations can assure every business transaction to safeguard revenue, meet regulatory requirements, and protect customer trust and experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 99 #### How Do G2 Users Rate meshIQ? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.5/10) #### Who Is the Company Behind meshIQ? - **Seller:** [meshIQ](https://www.g2.com/sellers/meshiq) - **Company Website:** www.meshiq.com - **Year Founded:** 1994 - **HQ Location:** Plainview, NY - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ae12737b76d06acefae1190bf0238ab1bc7076e40569f64e10b7e757474e81a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnastel-technologies%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 43% Large, 36% Medium #### What Do G2 Reviewers Say About meshIQ? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of meshIQ, appreciating its intuitive design and unified view across platforms. - Users value the **real-time monitoring** of meshIQ, facilitating quick issue detection and enhancing operational efficiency. - Users appreciate the **intuitive user interface** of meshIQ, enabling quick insights for both technical and management teams. - Users appreciate the **deep visibility** into middleware environments, making monitoring and troubleshooting significantly easier. - Users appreciate the **deep visibility into middleware environments** provided by meshIQ, simplifying monitoring and troubleshooting significantly. ##### Cons - Users find the **difficult learning** curve of meshIQ overwhelming, especially for advanced configurations and heavy datasets. - Users find the **learning curve steep** for MeshIQ, as the powerful features can be overwhelming initially. - Users find the **complexity of initial setup** and dense configurations challenging, hindering effective use of meshIQ. - Users find the **difficult configuration** of meshIQ time-consuming and challenging, especially for those unfamiliar with the system. - Users find the **learning difficulty** of meshIQ challenging, particularly during initial setup and advanced feature usage. #### What Are Recent G2 Reviews of meshIQ? **["Nastel xRay with powerful ML"](https://www.g2.com/survey_responses/meshiq-review-6834033)** **Rating:** 5.0/5.0 stars _— Aniket T._ [Read full review](https://www.g2.com/survey_responses/meshiq-review-6834033) **["Robust Message Tracking, Needs Better Observability"](https://www.g2.com/survey_responses/meshiq-review-11712309)** **Rating:** 4.0/5.0 stars _— kamalakar r._ [Read full review](https://www.g2.com/survey_responses/meshiq-review-11712309) - [‹ Prev‹ Prev](/categories/configuration-management/mid-market?order=g2_score#product-list) - [1](/categories/configuration-management/mid-market?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Data Science and Machine Learning Platforms](https://www.g2.com/categories/data-science-and-machine-learning-platforms) Similar Categories - [Continuous Delivery](/categories/continuous-delivery-tools) - [Continuous Integration](/categories/continuous-integration) - [Build Automation](/categories/build-automation) - [Other Continuous Delivery](/categories/other-continuous-delivery) - [Cloud Infrastructure Automation](/categories/cloud-infrastructure-automation) [Browse Configuration Management Themes](/categories/configuration-management/themes) ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello") AC Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello) Updated Products classified in the overall Configuration Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Configuration Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Configuration Management category. In addition to qualifying for inclusion in the Configuration Management Tools category, to qualify for inclusion in the Medium-Sized Business Configuration Management Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More * * * ## How Do You Choose the Right Configuration Management Tools? ### What You Should Know About Configuration Management Tools ### What are Configuration Management Tools? In software, configuration management refers to the process of tracking and conducting changes made to applications during the development process. Configuration management tools track changes to applications and their infrastructure to ensure configurations are in a known and trusted state and configuration details don’t rely on DevOps tribal knowledge. These platforms enhance visibility across teams about system states and configuration statuses to empower efficiency and streamline a company’s control process. When desired configurations are determined, this software automatically configures systems to that state via configuration files. Companies use configuration management software’s integrations with [version control systems](https://www.g2.com/categories/version-control-systems), [software testing tools](https://www.g2.com/categories/software-testing), [bug tracking software](https://www.g2.com/categories/bug-tracking), and other software development tools to facilitate internal best practices and productivity. Key Benefits of Configuration Management Tools - Increase efficiency - Define change control processes - Enable visibility and understanding across teams and departments - Automate configuration - Allow quicker restoration in cases of infrastructure failure ### Why Use Configuration Management Tools? Configuration management tools make life easier for DevOps teams and improve process quality by minimizing the risk of both human error and the need for human effort. Team knowledge becomes less ethereal and more concrete thanks to configuration management software’s record-keeping functionality. Configuration files enable this software to automatically configure systems to their desired state. Configuration management software’s maintenance of easily reproducible system states also improves response times when systems and applications fail. **Preserve and share knowledge —** Application and system configuration can involve many intricate, finicky settings and moving parts. DevOps teams often run the risk of relying on tribal knowledge to maintain and adjust infrastructural configuration, which can cause trouble as teams and practices shift. With configuration management software, teams can exchange tribal knowledge for thorough records of change process documentation. This streamlines onboarding processes and preserves comprehensive knowledge in an easily accessible state, enabling a more efficient workflow and better collaboration. Configuration documentation and changes can be constantly adjusted and managed via this software, ensuring processes remain updated and visible. **Efficient configuration —** Configuring applications and system infrastructure is meticulous work, and the configuration of a desired state can be challenging to reproduce. Configuration management software’s comprehensive historical records of system states alleviate this issue by presenting configuration information in an accessible form. Not only is this information readable by users, it also exists in the form of configuration files, allowing this software to automatically configure systems to their desired state. This alleviates workloads and allows DevOps team members to focus on other tasks. **Effective system restoration —** Crashes, bugs, and full-on system failures can be relatively common in any DevOps environment. When applications and their infrastructure fail and systems go down, a DevOps teams’ number one priority is restoring all systems to get things running again as quickly as possible. Sometimes crashes can lead to software configurations being reset, which can make it difficult to restore to its desired state. Thanks to configuration management tools, teams can rest easy knowing configurations are fully recorded in an easily reproducible way. This makes it much easier for developers and IT professionals to restore software and system crashes. ### Who Uses Configuration Management Tools? Developers and IT professionals use configuration management solutions to facilitate shared knowledge and control internal systems and infrastructure. This promotes better DevOps workflows by encouraging software developers and Ops teams to work together in an agile environment. **Software developers —** Software developers use configuration management tools to track and manage application infrastructures. This helps teams collaborate on builds while enhancing visibility and empowering productive responses when build configurations aren’t working. Developers also use configuration management software to maintain functional knowledge of system states in a DevOps environment, allowing them to collaborate with Ops teams more effectively. **IT professionals —** IT professionals use configuration management tools to track and manage system states in a DevOps environment. This helps Ops teams collaborate when tackling infrastructure challenges and improving system architecture. ### Configuration Management Tools Features **Configuration identification —** Configuration management tools have the functionality to individually identify any instance, or version, of a software product or build. Every time a build is reconfigured or structured, configuration management can capture a “snapshot" of the entire state of the software, which is then stored in a comprehensive historical record. Builds can be rolled back to previous configurations if necessary, and teams have full visibility to promote effective collaboration. **Configuration control —** Configuration management solutions formalize internal change processes through configuration control. Users can make changes to their software while ensuring each change is fully authorized and documented. Team leads can set permissions to control access across the team. This feature facilitates software changes by enabling review, authentication, and adherence to internal best practices when managing configuration. **Configuration status monitoring —** Configuration management platforms not only record configuration changes but monitors the status of each instance of an application or system. This ensures the current configuration of each element of the system is always known. Users can react more effectively to issues thanks to the complete view delivered by configuration management software. **Automatic configuration —** Configuration management software can automatically configure applications and systems to the desired state. By capturing and storing software states via configuration files, this software minimizes the manual aspect of software configuration. Users can indicate desired configurations so if a failure occurs, configuration management software can automatically reconfigure the system. ### Trends Related to Configuration Management Tools **DevOps —** DevOps refers to the marriage of development and IT operations management to make unified software development pipelines. Teams have implemented DevOps best practices to build, test, and release software. Configuration management tools promote DevOps workflows by increasing cross-team visibility and facilitating collaboration. **DevSecOps —** Calls for standardized cybersecurity best practices as part of DevOps philosophy, often referred to as DevSecOps, have shifted the onus of responsibility for secure applications onto developers. Better security often requires changes to software states, making configuration management integral to filling the gap between cybersecurity and development. **Continuous integration and deployment (CI/CD) —** CI/CD is the current standard in DevOps best practices. Developers use the principles of CI/CD to curate smooth development pipelines. A proper CI/CD pipeline involves constantly planning, building, testing, and deploying software while ensuring compliance with project goals and requirements. Configuration management software aids the CI/CD pipeline by streamlining development and offering agile control over application infrastructure. ### Software and Services Related to Configuration Management Tools [**Version control systems**](https://www.g2.com/categories/version-control-systems) **—** Version control systems help track changes to software development projects and allow team members to change and collaborate on files. This is accomplished using version history, branching, and managed repositories. Configuration management software integrates with version control systems to give development teams better visibility and collaborative control while developing software. [**Software testing tools**](https://www.g2.com/categories/software-testing) **—** Software testing solutions give development teams the methods and tools to determine the quality of their software creation and improvement projects. Development teams use software testing tools to assess whether the software is usable, performs properly, meets development team goals, and meets overall requirements. Configuration management tools integrate with software testing tools to ensure that infrastructure meets the requirements for team goals, performance metrics, and usability. [**Bug tracking software**](https://www.g2.com/categories/bug-tracking) **—** Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is. Additionally, it allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Configuration management tools integrate with bug-tracking software to isolate issues caused by certain system configurations.