Overall Satisfaction Score
98
The Top 20 Complaint Management Software
Check out this list of the top Complaint Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
Filters
The next elements are filters and will change the displayed results once they are selected.
The Top 20 Complaint Management Software
Top Industries of Reviewers:
Information Technology and Services
32%
Financial Services
26%
Manufacturing
23%
Computer Software
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.2
9.1
Ease of Doing Business With
Average: 7.7
9.0
Ease of Setup
Average: 8.9
8.3
Quality of Support
Average: 9.1
8.9
Ease of Admin
Average: 7.6
8.7
Overall Satisfaction Score
97
Top Industries of Reviewers:
Information Technology and Services
49%
Computer Software
27%
Financial Services
13%
Computer & Network Security
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.2
8.9
Ease of Doing Business With
Average: 7.7
8.6
Ease of Setup
Average: 8.9
8.4
Quality of Support
Average: 9.1
8.5
Ease of Admin
Average: 7.6
8.5
Overall Satisfaction Score
89
Top Industries of Reviewers:
Computer Software
30%
Information Technology and Services
29%
Financial Services
21%
Retail
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.0
Meets Requirements
Average: 9.2
9.2
Ease of Doing Business With
Average: 7.7
8.9
Ease of Setup
Average: 8.9
8.5
Quality of Support
Average: 9.1
8.6
Ease of Admin
Average: 7.6
8.7
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
33%
Financial Services
25%
Automotive
25%
Food & Beverages
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.2
9.9
Ease of Doing Business With
Average: 7.7
9.8
Ease of Setup
Average: 8.9
10.0
Quality of Support
Average: 9.1
10.0
Ease of Admin
Average: 7.6
10.0
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
34%
Computer Software
27%
Financial Services
23%
Consumer Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.2
8.8
Ease of Doing Business With
Average: 7.7
8.9
Ease of Setup
Average: 8.9
9.0
Quality of Support
Average: 9.1
8.8
Ease of Admin
Average: 7.6
9.0
Overall Satisfaction Score
53
Top Industries of Reviewers:
Accounting
36%
Marketing and Advertising
29%
Logistics and Supply Chain
21%
Construction
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.9
Meets Requirements
Average: 9.2
9.7
Ease of Doing Business With
Average: 7.7
8.9
Ease of Setup
Average: 8.9
9.6
Quality of Support
Average: 9.1
9.5
Ease of Admin
Average: 7.6
9.7
Overall Satisfaction Score
53
Top Industries of Reviewers:
Consumer Services
33%
Retail
25%
Financial Services
25%
Health, Wellness and Fitness
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.3
Meets Requirements
Average: 9.2
9.3
Ease of Doing Business With
Average: 7.7
9.0
Ease of Setup
Average: 8.9
9.0
Quality of Support
Average: 9.1
9.0
Ease of Admin
Average: 7.6
8.4
Overall Satisfaction Score
51
Top Industries of Reviewers:
Information Technology and Services
67%
Computer Software
13%
Telecommunications
11%
Computer & Network Security
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.2
9.0
Ease of Doing Business With
Average: 7.7
8.8
Ease of Setup
Average: 8.9
8.3
Quality of Support
Average: 9.1
8.6
Ease of Admin
Average: 7.6
8.7
Overall Satisfaction Score
50
Top Industries of Reviewers:
Financial Services
33%
Information Technology and Services
28%
Marketing and Advertising
22%
Consumer Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.2
9.4
Ease of Doing Business With
Average: 7.7
8.8
Ease of Setup
Average: 8.9
9.6
Quality of Support
Average: 9.1
9.6
Ease of Admin
Average: 7.6
9.7
Overall Satisfaction Score
45
Top Industries of Reviewers:
Staffing and Recruiting
33%
Consumer Services
33%
Computer Software
17%
Business Supplies and Equipment
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
10.0
Meets Requirements
Average: 9.2
9.8
Ease of Doing Business With
Average: 7.7
0.0
Ease of Setup
Average: 8.9
10.0
Quality of Support
Average: 9.1
9.9
Ease of Admin
Average: 7.6
0.0
Overall Satisfaction Score
44
Top Industries of Reviewers:
Logistics and Supply Chain
36%
Information Technology and Services
30%
Computer Software
17%
Transportation/Trucking/Railroad
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.2
9.2
Ease of Doing Business With
Average: 7.7
8.9
Ease of Setup
Average: 8.9
8.9
Quality of Support
Average: 9.1
8.9
Ease of Admin
Average: 7.6
8.3
Overall Satisfaction Score
39
Top Industries of Reviewers:
Accounting
33%
Airlines/Aviation
22%
Education Management
22%
Information Technology and Services
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.2
Meets Requirements
Average: 9.2
9.2
Ease of Doing Business With
Average: 7.7
8.8
Ease of Setup
Average: 8.9
9.1
Quality of Support
Average: 9.1
9.5
Ease of Admin
Average: 7.6
9.5
Overall Satisfaction Score
38
Top Industries of Reviewers:
Information Technology and Services
50%
Financial Services
17%
Health, Wellness and Fitness
17%
Information Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.6
Meets Requirements
Average: 9.2
9.5
Ease of Doing Business With
Average: 7.7
0.0
Ease of Setup
Average: 8.9
9.1
Quality of Support
Average: 9.1
9.8
Ease of Admin
Average: 7.6
0.0
Overall Satisfaction Score
37
Top Industries of Reviewers:
Retail
33%
Automotive
33%
Computer Hardware
17%
Consumer Services
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.2
9.1
Ease of Doing Business With
Average: 7.7
9.4
Ease of Setup
Average: 8.9
8.7
Quality of Support
Average: 9.1
8.7
Ease of Admin
Average: 7.6
8.8
Overall Satisfaction Score
34
Top Industries of Reviewers:
Financial Services
33%
Hospital & Health Care
33%
Legal Services
17%
Market Research
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.4
Meets Requirements
Average: 9.2
9.6
Ease of Doing Business With
Average: 7.7
0.0
Ease of Setup
Average: 8.9
9.5
Quality of Support
Average: 9.1
9.8
Ease of Admin
Average: 7.6
0.0
Overall Satisfaction Score
34
Top Industries of Reviewers:
Financial Services
42%
Information Technology and Services
25%
Government Administration
17%
Accounting
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
9.1
Meets Requirements
Average: 9.2
8.8
Ease of Doing Business With
Average: 7.7
9.0
Ease of Setup
Average: 8.9
9.3
Quality of Support
Average: 9.1
8.6
Ease of Admin
Average: 7.6
8.9
Overall Satisfaction Score
32
Top Industries of Reviewers:
Higher Education
36%
Non-Profit Organization Management
24%
Financial Services
24%
Human Resources
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.8
Meets Requirements
Average: 9.2
8.8
Ease of Doing Business With
Average: 7.7
9.1
Ease of Setup
Average: 8.9
7.9
Quality of Support
Average: 9.1
8.9
Ease of Admin
Average: 7.6
8.7
Overall Satisfaction Score
29
Top Industries of Reviewers:
Financial Services
39%
Computer Software
30%
Information Technology and Services
20%
Insurance
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.5
Meets Requirements
Average: 9.2
8.6
Ease of Doing Business With
Average: 7.7
9.1
Ease of Setup
Average: 8.9
8.5
Quality of Support
Average: 9.1
9.0
Ease of Admin
Average: 7.6
8.8
Overall Satisfaction Score
28
Top Industries of Reviewers:
Computer Software
29%
Information Technology and Services
29%
Accounting
29%
Automotive
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.5
Meets Requirements
Average: 9.2
9.0
Ease of Doing Business With
Average: 7.7
9.2
Ease of Setup
Average: 8.9
9.0
Quality of Support
Average: 9.1
8.8
Ease of Admin
Average: 7.6
8.3
Overall Satisfaction Score
22
Top Industries of Reviewers:
Medical Devices
40%
Pharmaceuticals
30%
Biotechnology
25%
Human Resources
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.1
8.1
Meets Requirements
Average: 9.2
9.0
Ease of Doing Business With
Average: 7.7
8.8
Ease of Setup
Average: 8.9
7.8
Quality of Support
Average: 9.1
9.0
Ease of Admin
Average: 7.6
8.5