# Best Community Association Management Software - Page 2

## How Many Community Association Management Software Products Does G2 Track?

**Total Products under this Category:** 117

### Category Stats (Aug 2026)

- **Average Rating:** 4.45/5 (↑0.07 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Yardi Breeze (+0.47%) - Among all products in this category, Yardi Breeze recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Community Association Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,500+ Authentic Reviews
- 117+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Community Association Management Software
 ![G2 Grid® for Community Association Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/community-association-management/grids.png?focus%5B%5D=2747&focus%5B%5D=90496&focus%5B%5D=73119&focus%5B%5D=70264&focus%5B%5D=7280&focus%5B%5D=21955&focus%5B%5D=2748&focus%5B%5D=58286)

Highlighted products: AppFolio, PayHOA, Vantaca, CINC Systems, ResMan, Condo Control, Buildium, and Yardi Breeze.

Underlying data: [Grid® JSON](https://www.g2.com/categories/community-association-management/grids.json?focus%5B%5D=appfolio&focus%5B%5D=payhoa&focus%5B%5D=vantaca&focus%5B%5D=cinc-systems&focus%5B%5D=resman&focus%5B%5D=condo-control&focus%5B%5D=buildium&focus%5B%5D=yardi-breeze&segment=all)

**Sponsored**

### EasyHOA

Easy HOA: Simplifying Community Management Easy HOA is an all-in-one software solution designed to make managing homeowners associations simple, transparent, and efficient. Built specifically for HOA boards, property managers, and community members, Easy HOA streamlines the daily responsibilities of running a neighborhood while improving communication and financial oversight. At its core, Easy HOA provides powerful tools for online payments, allowing residents to securely pay dues, fees, or assessments from any device. Automated reminders and clear transaction tracking reduce late payments and cut down on manual follow-up. The platform also includes vendor bill pay, enabling boards to quickly process invoices and keep community expenses organized. Communication is made easy with built-in email and messaging features, ensuring important updates, meeting notices, or community announcements reach every homeowner. Board members can upload documents such as CC&Rs, meeting minutes, or budgets, giving residents 24/7 access to critical information. Easy HOA also helps boards plan for the future with its reserve study and financial management tools, offering insights into long-term maintenance needs and budgeting. Customizable forms, website widgets, and reporting options give associations flexibility to adapt the software to their unique needs. By automating routine tasks and centralizing community operations, Easy HOA saves time, reduces stress, and builds stronger trust between boards and residents. Whether your association has 20 homes or 2,000, Easy HOA provides everything you need to manage your community effectively, all in one intuitive platform.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1473&secure%5Bchosen_at%5D=2026-08-01T20%3A14%3A20Z&secure%5Bdisplayable_resource_id%5D=1473&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1473&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1177208&secure%5Bresource_id%5D=1473&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunity-association-management%3Fpage%3D2%26segment%3Dall&secure%5Btoken%5D=7b37be6f204b7484d3665cb86d45ab45d22a612ece6fa205bfad0c11848acedd&secure%5Burl%5D=https%3A%2F%2Feasyhoa.com%2Fdemo%2F&secure%5Burl_type%5D=custom_url)

### [Condo Manager](https://www.g2.com/products/condo-manager/reviews)

Condo Manager is a HOA and condo management software for property managers and self managed associations by people in the industry.

**Average Rating:** 4.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Condo Manager?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 7.8/10 (Category avg: 7.7/10)
- **Member Profiles:** 8.3/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Condo Manager?

- **Seller:** [Consultants Ingenium](https://www.g2.com/sellers/consultants-ingenium)
- **Year Founded:** 1990
- **HQ Location:** Drummondville, QC
- **Twitter:** @hoasoftware  
5,566 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2b7474a6874257d6fe9b12a098862c24f4f2032304ba437956726a805ae79b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcondo-manager%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 36% Medium

#### What Do G2 Reviewers Say About Condo Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **effective communication** capabilities of Condo Manager, enhancing collaboration and task management within the association.
- Users praise the **smooth communication management** in Condo Manager, enhancing collaboration across various teams effectively.
- Users value the **efficiency** of Condo Manager, streamlining tasks like communication and maintenance management.
- Users find Condo Manager's **maintenance management** incredibly efficient, streamlining tasks like resident communication and repair requests.
- Users value the **seamless communication** in Condo Manager, enhancing collaboration and promoting efficient workflows across teams.

##### Cons

- Users face **limited customization** options in Condo Manager, making it difficult to generate tailored reports and workflows.
- Users find the **limited functionality** of Condo Manager restricts adjustments in workflows, impacting their overall experience.

#### What Are Recent G2 Reviews of Condo Manager?

**["All-in-One Condo Manager That Streamlines Accounting, Maintenance, and Communication"](https://www.g2.com/survey_responses/condo-manager-review-12897214)**

**Rating:** 4.0/5.0 stars

_— Waqas F._

[Read full review](https://www.g2.com/survey_responses/condo-manager-review-12897214)

**["Modern Solution for Better Condo Living"](https://www.g2.com/survey_responses/condo-manager-review-12705355)**

**Rating:** 5.0/5.0 stars

_— Sarah S._

[Read full review](https://www.g2.com/survey_responses/condo-manager-review-12705355)

#### What Are G2 Users Discussing About Condo Manager?

- [How do you tell if a condo is well managed?](https://www.g2.com/discussions/how-do-you-tell-if-a-condo-is-well-managed)
- [What makes a good condo property manager?](https://www.g2.com/discussions/what-makes-a-good-condo-property-manager)
- [What does a condo manager do?](https://www.g2.com/discussions/what-does-a-condo-manager-do)

### [eUnify](https://www.g2.com/products/eunify/reviews)

eUnify is the premier all-in-one software solution for community managers who want to flourish! Intentionally built to boost efficiency and improve performance, eUnify's ecosystem provides both front- and back-end solutions. eUnify is a fully-customizable platform, with both core functionalities and user-specified features. Its core functionalities - complete accounting, board member and homeowner portals, and management solutions - are complemented by in-suite elections, payments, and fulfillment platforms. eUnify is truly dedicated to helping your association thrive!

**Average Rating:** 4.7/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate eUnify?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 8.1/10 (Category avg: 7.7/10)
- **Member Profiles:** 8.1/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 7.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind eUnify?

- **Seller:** [eUnify](https://www.g2.com/sellers/eunify)
- **Year Founded:** 2002
- **HQ Location:** Gilbert, US
- **Twitter:** @e\_Unify  
1,399 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66e554a35c2d7ae2af181e0563500b8d7a770c286f7d2ee87b88569597346d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feunify%2F%3ForiginalSubdomain%3Dtr&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About eUnify?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized management** of eUnify, enhancing user experience through optimized interface and accessibility.
- Users appreciate the **user-friendly interface** of eUnify, making it easy for anyone to navigate and learn.
- Users appreciate the **optimized user interface** of eUnify, making navigation easy and intuitive for everyone.
- Users praise the **user-friendly interface** of eUnify, making it easy for everyone to navigate and utilize effectively.

##### Cons

- Users report **poor customer support** , making it challenging to resolve issues effectively.
- Users note that while there are few **software bugs** , they are promptly resolved by customer support.

#### What Are Recent G2 Reviews of eUnify?

**["Eunify - One of best integration for Payment & Accounting"](https://www.g2.com/survey_responses/eunify-review-11133592)**

**Rating:** 4.0/5.0 stars

_— Deepsagar N._

[Read full review](https://www.g2.com/survey_responses/eunify-review-11133592)

**["Simple Helpful Platform for Daily Work Management le, Reliable, and Helpful for Task Management"](https://www.g2.com/survey_responses/eunify-review-12813922)**

**Rating:** 4.0/5.0 stars

_— Shambhu Kumar S._

[Read full review](https://www.g2.com/survey_responses/eunify-review-12813922)

### [Shiftsuite](https://www.g2.com/products/shiftsuite/reviews)

The World’s Best Condominium & Strata Software Ecosystem. Centrally manage your entire portfolio: all your managers, administrators, board members and owners collaborate on our single platform. An intuitive and comprehensive bundle of Shiftsuite Applications that includes: Accounting, Property Management, and Community Websites. This bundle provides every staff member with tools to manage better and every property a community website. We are actively working on this bundle, but you can look forward to a powerful combination of Shiftsuite Applications that provide solutions for Online Proxies, Electronic Voting, and community polling. Successful management companies do not operate the same way they used to years ago. Your residents and staff demand powerful digital technology; that’s where we come in.

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Shiftsuite?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 5.6/10 (Category avg: 7.7/10)
- **Member Profiles:** 6.3/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 8.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Shiftsuite?

- **Seller:** [Shift Next Level Innovations Inc.](https://www.g2.com/sellers/shift-next-level-innovations-inc)
- **Year Founded:** 2002
- **HQ Location:** Toronto, Ontario
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bcbcce7efcc17f357432534f03868d625465be765300a7bbdd522d87be65921&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshiftsuite%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting
- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Shiftsuite?

**["Condo Management Made Easy"](https://www.g2.com/survey_responses/shiftsuite-review-9534099)**

**Rating:** 5.0/5.0 stars

_— Patrick K._

[Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9534099)

**["Worry free property management solution"](https://www.g2.com/survey_responses/shiftsuite-review-9537560)**

**Rating:** 5.0/5.0 stars

_— Tracey G._

[Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9537560)

### [ADDA ERP](https://www.g2.com/products/adda-erp/reviews)

ADDA ERP is a comprehensive, end-to-end society, apartment, and villa management software designed to simplify and strengthen residential community operations. Trusted by 25,000+ societies, ADDA ERP acts as the digital backbone of modern communities by bringing accounting, operations, security, and communication into one integrated platform. At its core, ADDA ERP focuses on building strong financial processes, including automated maintenance billing, invoicing, expense management, bank reconciliation, and real-time financial reporting, ensuring complete transparency and audit readiness. When a community’s finances are structured and robust, governance becomes smoother and more predictable. Beyond accounting, ADDA ERP streamlines day-to-day operations such as managing owner and tenant data, handling resident complaints through a structured helpdesk, tracking visitors and staff entries at the gate, booking facilities and amenities, managing assets and inventory, overseeing vendor contracts and AMCs, and securely storing important community documents. Residents benefit from the ADDA Community SuperApp, where they can pay dues, raise requests, approve visitors, book amenities, and stay updated with announcements, all in a secure, ad-free environment. One of ADDA ERP’s key differentiators is automation. Repetitive manual tasks like billing cycles, defaulter reminders, ticket routing, and vendor tracking are automated, freeing up Management Committee members and Community Managers to focus on strategic improvements rather than daily firefighting. By integrating finance, facility management, security, and communication into a single, purpose-built system, ADDA ERP enables communities to operate more efficiently, transparently, and professionally than ever before.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate ADDA ERP?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind ADDA ERP?

- **Seller:** [3five8 Technologies](https://www.g2.com/sellers/3five8-technologies)
- **HQ Location:** Bangalore, IN
- **Twitter:** @ADDASoftware  
1,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2804d002412488e7c79f6ef6059dc4366f2c0399efed48c8afa0b1a77634c1d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3five8-technologies-private-limited&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of ADDA ERP?

**["ADDA is a well customized Product where training on Accounting is much easier during Deployment and "](https://www.g2.com/survey_responses/adda-erp-review-2289760)**

**Rating:** 5.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/adda-erp-review-2289760)

**["Good experience using Adda"](https://www.g2.com/survey_responses/adda-erp-review-3925735)**

**Rating:** 4.0/5.0 stars

_— Srini N._

[Read full review](https://www.g2.com/survey_responses/adda-erp-review-3925735)

### [AssociationVoice](https://www.g2.com/products/associationvoice/reviews)

AssociationVoice is a community association manager solution for single community assocations and large management companies with many communities.

**Average Rating:** 3.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate AssociationVoice?

- **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 6.7/10 (Category avg: 7.7/10)
- **Member Profiles:** 6.7/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind AssociationVoice?

- **Seller:** [AssociationVoice](https://www.g2.com/sellers/associationvoice)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of AssociationVoice?

**["Good Platform"](https://www.g2.com/survey_responses/associationvoice-review-496773)**

**Rating:** 4.0/5.0 stars

_— Margaret N._

[Read full review](https://www.g2.com/survey_responses/associationvoice-review-496773)

#### What Are G2 Users Discussing About AssociationVoice?

- [What is AssociationVoice used for?](https://www.g2.com/discussions/what-is-associationvoice-used-for)

### [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews)

Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential.

**Average Rating:** 4.1/5.0

**Total Reviews:** 182

#### How Do G2 Users Rate MRI Property Management?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 0.0/10 (Category avg: 7.7/10)
- **Member Profiles:** 0.0/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 0.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind MRI Property Management?

- **Seller:** [MRI Software](https://www.g2.com/sellers/mri-software)
- **Company Website:** www.mrisoftware.com
- **Year Founded:** 1971
- **HQ Location:** Solon, OH
- **Twitter:** @mrisoftware  
2,773 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d72ad1b8fd6e96718ea1eca4a4945ea63639ccf2acf2f6e3b87094a2a0876ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F751259%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,450 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Controller, Property Administrator
- **Top Industries:** Real Estate, Commercial Real Estate
- **Company Size:** 42% Small, 39% Medium

#### What Do G2 Reviewers Say About MRI Property Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MRI Property Management to be **easy to use** , appreciating its user-friendly interface and versatile reporting options.
- Users appreciate the **centralized tracking of commercial real estate** offered by MRI Property Management, enhancing efficiency and organization.
- Users value the **powerful reporting features** of MRI Property Management, enhancing data organization and trend analysis.
- Users commend the **excellent customer support** and reliable technology of MRI Property Management, enhancing their overall experience.
- Users appreciate the **efficiency** of MRI Property Management, enjoying quick processes and streamlined access to essential features.

##### Cons

- Users express frustration over **missing features** , including invoice attachment and property statement limitations, complicating management tasks.
- Users struggle with **poor reporting** , citing difficulties in creating reports and lacking documentation for effective use.
- Users find the **poor usability** of MRI Property Management complicates functionality and hinders efficient report creation and management.
- Users find **reporting issues** significant, citing difficulties in generating necessary reports without extensive training.
- Users find the **inadequate reporting** capabilities frustrating, complicating tasks like user setup and report retrieval.

#### What Are Recent G2 Reviews of MRI Property Management?

**["Dependable System for Static Data"](https://www.g2.com/survey_responses/mri-property-management-review-13174629)**

**Rating:** 4.0/5.0 stars

_— Liam I._

[Read full review](https://www.g2.com/survey_responses/mri-property-management-review-13174629)

**["MRI Property Management Review"](https://www.g2.com/survey_responses/mri-property-management-review-11397297)**

**Rating:** 4.5/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/mri-property-management-review-11397297)

#### What Are G2 Users Discussing About MRI Property Management?

- [What is MDA property management System?](https://www.g2.com/discussions/what-is-mda-property-management-system)
- [How many customers does MRI software have?](https://www.g2.com/discussions/how-many-customers-does-mri-software-have)
- [What does property management software do?](https://www.g2.com/discussions/what-does-property-management-software-do)
- [What is MRI used for in property management?](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management) - 1 comment

### [Village Management Software](https://www.g2.com/products/village-management-software/reviews)

VMS is not just a single program, but a suite of management tools including everything from accounting, compliance, collections, and delinquency control, to interactive web modules allowing residents, property managers, board members and vendors to interact and communicate in real time.

**Average Rating:** 3.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Village Management Software?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 2.5/10 (Category avg: 7.7/10)
- **Member Profiles:** 6.7/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 4.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Village Management Software?

- **Seller:** [Village Management Software](https://www.g2.com/sellers/village-management-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Village Management Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Village Management Software enhances navigation and accessibility throughout the system.
- Users appreciate the **easy navigation** of Village Management Software, finding it user-friendly and accessible from anywhere.
- Users highlight the **navigation ease** of Village Management Software, finding it user-friendly and highly accessible.
- Users value the **accessibility** of Village Management Software, finding it easy to navigate from any location.
- Users appreciate the **customization capabilities** of Village Management Software, allowing tailored solutions to meet their needs.

##### Cons

- Users find the **limited features** of Village Management Software lead to inefficient processes and excessive manual work.
- Users find the **excessive manual processes** cumbersome, hindering efficiency and complicating the system's functionality.
- Users find the **missing features** in Village Management Software lead to excessive manual work and inefficiencies.
- Users face **poor reporting** that requires excessive manual work and lacks efficient automation, complicating their overall experience.
- Users face **inefficient reporting issues** due to excessive manual work and lack of effective automation in the software.

### [C3](https://www.g2.com/products/c3/reviews)

C3 is a customizable, cloud-based solution designed to streamline, standardize, and automate the daily requirements of communities.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate C3?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 9.2/10 (Category avg: 7.7/10)
- **Member Profiles:** 10.0/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind C3?

- **Seller:** [Advanced Technology Group](https://www.g2.com/sellers/advanced-technology-group)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of C3?

**["It was a wonderful experience and made me a better startup ceo."](https://www.g2.com/survey_responses/c3-review-4811664)**

**Rating:** 5.0/5.0 stars

_— Othman A._

[Read full review](https://www.g2.com/survey_responses/c3-review-4811664)

**["Great software for community associations "](https://www.g2.com/survey_responses/c3-review-1609487)**

**Rating:** 5.0/5.0 stars

_— Rita Khan M._

[Read full review](https://www.g2.com/survey_responses/c3-review-1609487)

#### What Are G2 Users Discussing About C3?

- [What are C3 AI products?](https://www.g2.com/discussions/what-are-c3-ai-products)
- [What is C3 AI used for?](https://www.g2.com/discussions/what-is-c3-ai-used-for)
- [What is C3 software?](https://www.g2.com/discussions/what-is-c3-software)

### [Caliber Portal](https://www.g2.com/products/caliber-portal/reviews)

Caliber Portal is a management company portal product that enables homeowners and board members to access information in Caliber in REAL time.

**Average Rating:** 2.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Caliber Portal?

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 5.0/10 (Category avg: 7.7/10)
- **Member Profiles:** 5.0/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 5.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Caliber Portal?

- **Seller:** [Caliber Software](https://www.g2.com/sellers/caliber-software-7b34bc71-b742-47fd-930e-d6a9c5c6a739)
- **Year Founded:** 2000
- **HQ Location:** Mesa, AZ
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are Recent G2 Reviews of Caliber Portal?

**["Good Program For HOAs"](https://www.g2.com/survey_responses/caliber-portal-review-1125483)**

**Rating:** 4.5/5.0 stars

_— Stephanea L._

[Read full review](https://www.g2.com/survey_responses/caliber-portal-review-1125483)

#### What Are G2 Users Discussing About Caliber Portal?

- [What is Caliber Portal used for?](https://www.g2.com/discussions/what-is-caliber-portal-used-for)

### [EasyHOA](https://www.g2.com/products/easyhoa/reviews)

Easy HOA: Simplifying Community Management Easy HOA is an all-in-one software solution designed to make managing homeowners associations simple, transparent, and efficient. Built specifically for HOA boards, property managers, and community members, Easy HOA streamlines the daily responsibilities of running a neighborhood while improving communication and financial oversight. At its core, Easy HOA provides powerful tools for online payments, allowing residents to securely pay dues, fees, or assessments from any device. Automated reminders and clear transaction tracking reduce late payments and cut down on manual follow-up. The platform also includes vendor bill pay, enabling boards to quickly process invoices and keep community expenses organized. Communication is made easy with built-in email and messaging features, ensuring important updates, meeting notices, or community announcements reach every homeowner. Board members can upload documents such as CC&Rs, meeting minutes, or budgets, giving residents 24/7 access to critical information. Easy HOA also helps boards plan for the future with its reserve study and financial management tools, offering insights into long-term maintenance needs and budgeting. Customizable forms, website widgets, and reporting options give associations flexibility to adapt the software to their unique needs. By automating routine tasks and centralizing community operations, Easy HOA saves time, reduces stress, and builds stronger trust between boards and residents. Whether your association has 20 homes or 2,000, Easy HOA provides everything you need to manage your community effectively, all in one intuitive platform.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate EasyHOA?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Member Profiles:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind EasyHOA?

- **Seller:** [EasyHOA](https://www.g2.com/sellers/easyhoa)
- **Company Website:** www.easyhoa.com
- **Year Founded:** 2021
- **HQ Location:** Washington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46777e849ce5fdde0c6bb2db96842e1bcc1cfc3516d3bc247f3bc963ef52a1c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feasy-hoa%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of EasyHOA?

**["Transformative Community Management with Stellar Support"](https://www.g2.com/survey_responses/easyhoa-review-13147409)**

**Rating:** 5.0/5.0 stars

_— Nicky B._

[Read full review](https://www.g2.com/survey_responses/easyhoa-review-13147409)

**["Makes Managing Units, Owners, and Documents Easy"](https://www.g2.com/survey_responses/easyhoa-review-13155161)**

**Rating:** 5.0/5.0 stars

_— Regan W._

[Read full review](https://www.g2.com/survey_responses/easyhoa-review-13155161)

### [HOA Hub](https://www.g2.com/products/hoa-hub/reviews)

HOA Hub is HOA management software your whole community will actually use. As the world's first HOA Relationship Management platform, HOA Hub is purpose-built for self-managed HOAs. It organizes your board's work and brings your entire community together in one place. Volunteers spend less time managing and residents stay connected and informed. Started by a frustrated board member who wanted to help frustrated residents and board members, it is designed to easily answer resident and board member questions about governing documents, simplify the billing process, provide timely updates as to the status of resident requests, and organize community events better. It's the one platform where your board stays organized and your residents feel connected. Most HOA software focuses on the board. HOA Hub is built around HOA Relationship Management (HRM): the idea that every feature should serve both the board and the residents. A well-run community is one where everyone is connected, informed, and engaged. This HRM philosophy is what drives every feature - violation tracking, online billing, document storage with integrated AI chat, events calendar, a directory, tickets with custom forms, and emails broadcasts to your community - it's designed to improve HOA processes, communication, and reduce management and resident headaches. Ease of use is a priority throughout the software. It was designed to help you get the most use of everything the platform has to offer. HOA Hub is designed for self-managed HOAs: communities where volunteers run the board and every dollar matters such as single family homes, condos, and townhomes. If your community is self-managed, HOA Hub was built for you. Many HOA tools are board-only. HOA Hub is built for the entire community: residents can view events, search documents with AI, submit requests, and stay informed about what's happening in their neighborhood. That's what drives adoption and makes the investment worthwhile. We offer a guided setup to get you and your community up and running at your pace.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate HOA Hub?

- **Member Profiles:** 10.0/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind HOA Hub?

- **Seller:** [HOA Hub](https://www.g2.com/sellers/hoa-hub)
- **Year Founded:** 2023
- **HQ Location:** Minneapolis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27f3d9ba96cc327769d34faf3f92b7d5580aeac2f3babf2e0544ae209f0aef13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhoa-hub%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of HOA Hub?

**["HOA Hub Billing Is a Lifesaver—Fast, Intuitive, and Great Value"](https://www.g2.com/survey_responses/hoa-hub-review-12622469)**

**Rating:** 4.5/5.0 stars

_— Verified User in Civic & Social Organization_

[Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12622469)

**["HOA Hub Brings Our Processes Together with Fast, AI-Assisted Search"](https://www.g2.com/survey_responses/hoa-hub-review-12647187)**

**Rating:** 5.0/5.0 stars

_— Cameron L._

[Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12647187)

### [ANACITY](https://www.g2.com/products/anacity/reviews)

A mobile-first SaaS platform, ANACITY leads the digital transformation of residential and commercial real estate in India, Middle East and globally. An unmatched provider of highly awarded enterprise technology, it creates, powers and engages communities across the post-sales, post-possession and workplace experience lifecycle. ANACITY collaborates with leading real estate developers, asset owners, and facility managers, bringing to life innovative digital interventions which deliver a delightful experience to their residents, users and employees.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate ANACITY?

- **Digital Bulletin Board:** 10.0/10 (Category avg: 7.7/10)
- **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ANACITY?

- **Seller:** [ANACITY](https://www.g2.com/sellers/anacity)
- **Year Founded:** 2021
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23328d6e485c95a91eeacf73149e7feef0e39f1e0aea120f06f90a1e08ddb0bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fanacity&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About ANACITY?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ANACITY's platform incredibly **easy to use** , facilitating efficient community engagement and support.
- Users value the **effective customer support** from ANACITY, ensuring quick assistance for community activity management.
- Users find ANACITY **incredibly easy to use** with an amazing array of features throughout their experience.
- Users value the **accessible online help** from ANACITY, ensuring prompt support for community activity management.
- Users value the **easy setup process** of ANACITY, appreciating the clear guidance provided by the support team.

#### What Are Recent G2 Reviews of ANACITY?

**["Easy to Use with Impressive Features from Start to End"](https://www.g2.com/survey_responses/anacity-review-12097190)**

**Rating:** 4.5/5.0 stars

_— Verified User in Public Relations and Communications_

[Read full review](https://www.g2.com/survey_responses/anacity-review-12097190)

### [Bazinga](https://www.g2.com/products/bazinga-technologies-bazinga/reviews)

A complete suite of software and services to support you as you manage your community, collaborate with your board or strata council, and stay connected to your residents.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Bazinga?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Digital Bulletin Board:** 10.0/10 (Category avg: 7.7/10)
- **Member Profiles:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Bazinga?

- **Seller:** [Bazinga Technologies](https://www.g2.com/sellers/bazinga-technologies)
- **Year Founded:** 2012
- **HQ Location:** Vancouver, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86f9e62d6911cb4fac51649ad1b06a9498a99b4e805ed56def6b22565bda1db1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftribe-property-tech&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Bazinga?

**["Great platform for Town House sites for communication and community posts"](https://www.g2.com/survey_responses/bazinga-review-6499979)**

**Rating:** 5.0/5.0 stars

_— Verified User in Management Consulting_

[Read full review](https://www.g2.com/survey_responses/bazinga-review-6499979)

#### What Are G2 Users Discussing About Bazinga?

- [What is Bazinga used for?](https://www.g2.com/discussions/what-is-bazinga-used-for)

### [Communal](https://www.g2.com/products/communal/reviews)

Communal is a community management software platform designed to help community organizations, nonprofits, and member-based groups manage memberships, programs, facilities, volunteers, donations, and in-person payments within a single system. Communal is used by organizations that operate recurring memberships, shared facilities, and multiple programs that require coordinated scheduling, registration, and payment tracking. The software centralizes operational data that is often spread across spreadsheets, email, and disconnected tools, enabling staff and volunteers to manage day-to-day activities from one administrative interface. The platform supports common organizational workflows such as membership renewals, online registrations, facility bookings, volunteer coordination, and donation processing. Communal provides self-service tools for members and participants, allowing them to register for programs, book facilities, access membership information, and complete payments online. Administrative users can configure rules, pricing, availability, and permissions without technical expertise. Communal is used across a range of community-based use cases, including managing seasonal or annual memberships, coordinating events and programs with capacity limits, scheduling shared spaces, and tracking volunteer participation. Donation tools support one-time and recurring contributions, with automated tax receipt generation and donor records. Point-of-sale functionality allows organizations to accept in-person payments and associate transactions with individual member profiles. The software includes configurable forms and digital waivers that can be attached to memberships, programs, or facility bookings, reducing the need for paper-based processes. Reporting tools provide visibility into participation, revenue, and usage across different parts of an organization. Communal is categorized as community management software and is commonly evaluated alongside membership management systems, nonprofit management platforms, and facility scheduling solutions. It is designed for organizations that require consistent data across people, programs, resources, and payments, while maintaining structured workflows that can be managed by non-technical staff.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Communal?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Member Profiles:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Communal?

- **Seller:** [Communal](https://www.g2.com/sellers/communal)
- **HQ Location:** Calgary, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac4baf1f3db01eb9526f42f271b1b21db93dc8bd377d1c379b684462f8070cc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetcommunal%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Communal?

**["Friendly, Responsive Support Makes Communal a Pleasure to Use"](https://www.g2.com/survey_responses/communal-review-13189579)**

**Rating:** 5.0/5.0 stars

_— Lisa P._

[Read full review](https://www.g2.com/survey_responses/communal-review-13189579)

**["Perfect software for community associations"](https://www.g2.com/survey_responses/communal-review-6846973)**

**Rating:** 5.0/5.0 stars

_— Verified User in Civic & Social Organization_

[Read full review](https://www.g2.com/survey_responses/communal-review-6846973)

#### What Are G2 Users Discussing About Communal?

- [What is Communal used for?](https://www.g2.com/discussions/what-is-communal-used-for)

### [CommuniBee](https://www.g2.com/products/communibee/reviews)

The Mobile App That Brings Your Community Together

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate CommuniBee?

- **Digital Bulletin Board:** 8.3/10 (Category avg: 7.7/10)
- **Member Profiles:** 8.3/10 (Category avg: 8.3/10)
- **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind CommuniBee?

- **Seller:** [Launch57](https://www.g2.com/sellers/launch57)
- **Year Founded:** 2018
- **HQ Location:** Edmonton, CA
- **Twitter:** @Launch57Inc  
22 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b77646d880b7223cc744f7ead3ea016f43eb890d7e25fdbbf33b1fd4925b29e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flaunch57%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About CommuniBee?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **people-friendly communication** approach of CommuniBee, fostering collaboration and understanding within teams.
- Users value the **people-friendly communication management** of CommuniBee, enhancing collaboration and support within their teams.
- Users love the **resident engagement** of CommuniBee, as it fosters a community-focused interaction for everyone.

#### What Are Recent G2 Reviews of CommuniBee?

**["A good place for Community Services. You get services in time and the staff is really helpful."](https://www.g2.com/survey_responses/communibee-review-10655032)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/communibee-review-10655032)

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[Browse Community Association Management Themes](/categories/community-association-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Community association management software provides property managers, homeowners associations (HOA), condo associations, and co-ops with tools to manage and organize their community. Property managers and HOAs can use community association management software to organize their communities and ensure all members are up to date on their dues and other paperwork and that meetings run smoothly. Resident portals or community websites are often included so both residents and property managers can update the community about important events, schedule meetings or activities, and pay dues or create maintenance requests.

Community association management software is similar in many ways to [association management software](https://www.g2.com/categories/association-management), but community association software focuses entirely on residential associations rather than nonprofits or hobby-based groups. Community association software may integrate with [property management software](https://www.g2.com/categories/property-management), [multifamily software](https://www.g2.com/categories/multifamily), or [facility management software](https://www.g2.com/categories/facility-management) in order for property managers to better organize both their physical assets and their residents.

To qualify for inclusion in the Community Association Management category, a product must:

- Cater to homeowners associations, condo associations, or co-ops
- Provide tools to organize the scheduling and outcomes of association meetings
- Manage a resident database
- Provide a portal for residents and property managers to communicate, pay fees or dues, and make maintenance requests

Show More

* * *

## How Do You Choose the Right Community Association Management Software?

### What You Should Know About Community Association Management Software

### What is Community Association Management Software?

Community association management software helps condominium, apartment, and residential community managers automate administrative tasks, address any tenant or building issues, and focus on fostering authentic relationships with and between residents. The software also enables property managers to communicate more effectively with board members. With community association management software, property and association managers can reduce the time and resources spent on everyday administrative and operational tasks so that they can focus on crafting and maintaining an ideal living community space. Community association management software is distinct from [association management software](https://www.g2crowd.com/categories/association-management), as the latter simplifies and streamlines the management of clubs, leagues, and other membership-based associations.

Key Benefits of Community Association Management Software

- Streamlines, automates, and simplifies operational, administrative, and management workflows and functions
- Consolidates all resident and property information into a centralized database
- Provides residents and homeowners with an easy-to-use portal
- Facilitates effective management of units, buildings, and properties

### Why Use Community Association Management Software?

Community association managers grapple with a distinct set of challenges. Those challenges range from the management of properties and communication with both residents and board members to community and property maintenance and effective accounting management. The managers and board members must also address issues that crop up, like noncompliance, lease and architectural applications, and community security. With community association management software, association and property managers can create significant efficiencies in their workflows, reduce costs across the board, and improve the lives of their residents.

Community association management software also makes it possible to provide modern community features to residents. Everything else in the world has incorporated technological advancements, turning to mobile devices and other means of convenience—so should living communities, if only to get a leg up on their competition.

### What are the Different Kinds of Community Association Management Software?

Not all living communities are equal, so community association management software should not be created equally. A condo or a co-op has different needs than an HOA (homeowners association), and managers are looking at different feature sets when comparing products. Superficially, the solutions may satisfy the same needs, but a community association management software tailored for condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA.

**Homeowners Association (HOA) —** Planned housing developments that are made up of single-family homes generally have an HOA in place. The homeowner of a single home owns the building, the land underneath the building, and the land around the building (e.g., a front or backyard). Multiple homeowners create a board of directors that has the responsibility of maintaining the community and determining any community fees and regulations. HOA software, then, goes beyond the all-in-one community management functionalities that are found in any community association management software. With HOA-tailored community association management software, the features that are most desired are a robust tenant contact database, a built-in financial management system, business intelligence and reporting, and regulation transparency.

**Apartments and Condominiums —** Residents who reside in an apartment or condo do not need to own their unit and generally can turn to property managers to step in to fix any maintenance issues. Those who own units within the apartment or condo become members of the building association, and must adhere to community rules and regulations. Condo and apartment building managers are drawn towards community association management software that can help property managers provide concierge services, manage the amenities of the apartment or condo, and optimize tasks like processing visitors and tracking packages.

**Co-Op Buildings —** No one who resides in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. The co-op is run by a board of directors that manages the overall co-op, its amenities, and any occupancy agreements that all co-op tenants must abide by. One of the most desired features of co-op-tailored community association management software is a field service management feature, which helps the board hire and manage outside vendors to complete repair and other maintenance work. Significantly comprehensive tenant screening is also a necessary feature for co-ops, because co-op boards thoroughly vet potential new members, even more so than HOAs and condominiums.

### Community Association Management Software Features

The features of community association management can run the gamut, including monitoring and tracking community violations, providing access to critical association information to the community board, and managing the outsourcing of maintenance services. Based on the type of living community you and the relevant board manages, they might not all be necessary. The following are standard features that can be found across the board in any version of community association management software:

**Communication System —** Communication with homeowners and residents can range from newsletters, building updates, notifications about community violations, to community discussion boards. All community association management solutions provide some sort of resident portal, board, or digital marketing integration. The granularity of the specific communication offerings and functionality depends on the vendor.

**Maintenance Requests —** Community boards exist to ensure that the living experiences of the residents are superb and consistent. A web portal or system to field, manage, and track maintenance service requests is necessary and will be used often. Keep an eye out for software that can coordinate the schedules and activities of any outsourced maintenance personnel, should you need it.

**Financial Management —** Billing, invoicing, and accounting functionality helps community associations reduce gaps, streamline workflows, and keep better track of business operations. Some community association management solutions simply offer integrations or partnerships with accounting services instead of providing built-in accounting functionalities.

**Payment Technology —** On the resident-facing side of financial management is rental payment technology and systems. At this point, it’s more unconventional for residents to physically drop off a rent check every month. Digital banking practices have made it almost expected for residents to be able to pay rent and utilities online. Beyond the convenience and security that rental payment systems provide to residents, built-in payment technology can also ensure that property managers and owners are paid faster and on time.

**Security —** Security within an apartment building, condo, co-op, or development is crucial. Residents will not continue to live in a community that doesn’t offer at least a bare minimum of security. Many community association management solutions provide visitor tracking functionality, which helps property and community managers keep track of their residents, the guests of their residents, and even the status of recurring services like package delivery.

### Trends Related to Community Association Management Software

Community association management software, specifically, has gone from a luxury tool to a must-have solution. Overall real estate trends impact community association management software, and features like resident portals must take cues from user experience wants and pain points to continue to get used.

**Living Community Demographics —** The demographics of those who live in apartments, condos, and co-ops are not homogeneous. Community managers and members should be prepared to deal with and service any kind of demographic, whether that’s a mishmash of millennials and baby boomers or not. Software that can set up and maintain automated or entirely digital processes—from rental payments to maintenance request portals to e-newsletters—will be much more desirable.

**Social Media vs. Legal Issues —** Social media channels are being used more and more by property managers to market and advertise to both potential and existing residents. Social media engagement helps managers engage with their residents, but there isn’t a realistic way for community board members to regulate activities conducted on social media. Handbooks can work, but board directors must create and implement policies in scenarios when board members accidentally cause legal issues to arise.

### Potential Issues with Community Association Management Software

The biggest hurdle when it comes to deploying and implementing a community association management software is whether to invest in a potentially bloated solution when something like QuickBooks suffices. While arguments abound about what automation can do to create efficiency, promote transparency, and optimize resident relationships, software developers and marketers need to be able to outweigh the benefits versus the drawbacks.

### Software and Services Related to Community Association Management Software

**Property Management —** Property management software automates the operational, financial, and leasing responsibilities of property managers. Property management software is built to facilitate more efficient real estate business operations by simplifying and streamlining tasks like lease administration, facility management, accounting, and tenant/landlord communication. Living communities are made up of properties and even HOAs can benefit from streamlined front-office activities.

**Facility Management —** Facility management software is used by building managers to manage and maintain physical properties. Optimizing the requests for building and unit maintenance and the easy scheduling and management of personnel and resources are the two biggest benefits of facility management software. Residents and managers of apartments, condos, and co-ops benefit from community association management software that provides built-in features or easy integrations with facility management tools.

**Rental Payment —** With rental payment software, both property managers and tenants can look forward to simplified, automated rent collection. Bills and invoices are automatically created and dispersed, payments can be collected and processed online, and even partnerships with banks are made much easier.