### Contents

- [**Articles**](#resources-articles)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Communication Platform as a Service (cPaaS) Platforms Resources

##### Articles, Discussions, and Reports to expand your knowledge on Communication Platform as a Service (cPaaS) Platforms

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Articles**](#resources-articles)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Communication Platform as a Service (cPaaS) Platforms Articles

[![2021 Trends in Collaboration Technology](https://learn.g2.com/hubfs/collaboration%20trends%202021.jpg "2021 Trends in Collaboration Technology")](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021)

[
### 2021 Trends in Collaboration Technology
](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021)
This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts.

[
 ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz")
JB

](https://learn.g2.com/author/jazmine-betz)

by Jazmine Betz

## Communication Platform as a Service (cPaaS) Platforms Discussions

0

Question on: Dolby OptiView
[Use this software once and you will never regret](/discussions/use-this-software-once-and-you-will-never-regret)

It's a great software to process audio, less time consuming and easy to use

nice

Answered: arslan ali on August 15, 2022

Didn't received the reward for this

Answered: Arzan Pancham on November 26, 2024

[See more answers (1)](javascript:void(0);)

[Your answer](/discussions/use-this-software-once-and-you-will-never-regret/comments/new?remote=true)

0

Question on: Dolby OptiView
[As a student how can I get a much useful trial version.](/discussions/as-a-student-how-can-i-get-a-much-useful-trial-version)

I liked the most their quality communication whether it can be podcasting or any streaming or if I talk about sound quality; the most perfect part is their audio.

Answered: Farkhanda Munir on March 16, 2023

Comment deleted by user.

Answered: Gaddam Siva Reddy on July 17, 2025

As a student, Dolby.io’s free tier is a great opportunity to explore high-quality audio/video APIs. I signed up using my student email, used it in a real project, and even contacted support for extra credits. It’s perfect for learning, building demos, or hosting mock interviews—definitely worth checking out for students in tech or media!

Answered: Gaddam Siva Reddy on July 17, 2025

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/as-a-student-how-can-i-get-a-much-useful-trial-version/comments/new?remote=true)

0

Question on: Wati
[Can i send custom pdf by template by providing custom link tomy customer?](/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer)

I'm searching for a way to send my customer invoice pdf, so right now im using Zappier to connect my Quickbooks account(accounting software) and WATI(which i use to send those invoice template to customer's whatsapp). But right now i just able to send them link to view the pdf, as well as my customers would think that it is a bit insecure to click on the link, i would like to know if i can provide WATI the link and WATI can change the link into pdf. It is custom link for all customers, and i made this by automation.

Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF and send to the user on WhatsApp. For this, you need to create a template with document media header and add the value such as {{pdfLink}} in the media header field. From Zapier or API call, you can pass a parameter called "pdfLink" and our system takes care of things automatically there-on. I hope this is clear. If you have any other questions, please feel free to email us on hello@wati.io

Answered: Jitesh Dugar on May 1, 2022

Comment deleted by user.

Answered: Evercare Onboarding on July 6, 2022

Yes you can... put the pdf in a drive and add the link in the template message

Answered: Prateek Patel on August 2, 2023

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer/comments/new?remote=true)

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## Communication Platform as a Service (cPaaS) Platforms Reports

Mid-Market Grid® Report for Communication Platform as a Service (CPaaS)

Summer 2026

G2 Report: Grid® Report

Grid® Report for Communication Platform as a Service (CPaaS)

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Communication Platform as a Service (CPaaS)

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Communication Platform as a Service (CPaaS)

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Communication Platform as a Service (CPaaS)

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Communication Platform as a Service (CPaaS)

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Communication Platform as a Service (CPaaS)

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Communication Platform as a Service (CPaaS)

Spring 2026

G2 Report: Grid® Report

Grid® Report for Communication Platform as a Service (CPaaS)

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Communication Platform as a Service (CPaaS)

Spring 2026

G2 Report: Momentum Grid® Report