Introducing G2.ai, the future of software buying.Try now

Best Communication Platform as a Service (cPaaS) Platforms with Voice Capabilities

Below are the top-rated Communication Platform as a Service (cPaaS) Platforms with Voice capabilities, as verified by G2’s Research team. Real users have identified Voice as an important function of Communication Platform as a Service (cPaaS) Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.
Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
21 Listings in Communication Platform as a Service (CPaaS) Available
(523)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Telnyx CPaaS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Ease of Use
    42
    Customer Service
    38
    Easy Setup
    33
    Pricing
    29
    Cons
    Complex Processes
    21
    Customer Service
    11
    High Cost
    11
    Long Waiting
    8
    Not User-Friendly
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Telnyx CPaaS features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease Of Integration
    Average: 8.6
    8.9
    Professional Support
    Average: 8.5
    9.1
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Telnyx
    Company Website
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    4,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Telnyx CPaaS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Ease of Use
42
Customer Service
38
Easy Setup
33
Pricing
29
Cons
Complex Processes
21
Customer Service
11
High Cost
11
Long Waiting
8
Not User-Friendly
8
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.4
Seller Details
Seller
Telnyx
Company Website
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
4,134 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
(124)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w

    Users
    • Student Experience Team Member
    • Product Manager
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 47% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Customer Support
    35
    Features
    27
    Easy Integrations
    24
    Integrations
    23
    Cons
    Expensive
    20
    Cost
    10
    Learning Curve
    10
    Steep Learning Curve
    8
    Cost Limitations
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendbird features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Ease Of Integration
    Average: 8.6
    9.0
    Professional Support
    Average: 8.5
    8.6
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    300 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w

Users
  • Student Experience Team Member
  • Product Manager
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 47% Mid-Market
  • 31% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Customer Support
35
Features
27
Easy Integrations
24
Integrations
23
Cons
Expensive
20
Cost
10
Learning Curve
10
Steep Learning Curve
8
Cost Limitations
7
Sendbird features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.5
8.6
Communication Varieties
Average: 8.4
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,824 Twitter followers
LinkedIn® Page
www.linkedin.com
300 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(134)4.4 out of 5
3rd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice,

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSG91 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Automation
    7
    Staff Support
    6
    Customer Support
    5
    Features
    3
    Cons
    Delays
    3
    Messaging Issues
    3
    Dashboard Issues
    2
    Poor Customer Support
    2
    Insufficient Knowledge
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSG91 features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Ease Of Integration
    Average: 8.6
    9.1
    Professional Support
    Average: 8.5
    8.7
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSG91
    Company Website
    Year Founded
    2010
    HQ Location
    Indore, MP
    Twitter
    @msg91
    2,476 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice,

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Small-Business
  • 24% Mid-Market
MSG91 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Automation
7
Staff Support
6
Customer Support
5
Features
3
Cons
Delays
3
Messaging Issues
3
Dashboard Issues
2
Poor Customer Support
2
Insufficient Knowledge
1
MSG91 features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.4
Ease Of Integration
Average: 8.6
9.1
Professional Support
Average: 8.5
8.7
Communication Varieties
Average: 8.4
Seller Details
Seller
MSG91
Company Website
Year Founded
2010
HQ Location
Indore, MP
Twitter
@msg91
2,476 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
(467)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bandwidth Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Customer Support
    11
    Customer Service
    8
    Helpfulness
    6
    Reliability
    6
    Cons
    Customer Service
    9
    Complex Processes
    8
    Messaging Issues
    5
    Poor Customer Support
    4
    Time Constraints
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bandwidth features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Ease Of Integration
    Average: 8.6
    8.4
    Professional Support
    Average: 8.5
    8.1
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bandwidth
    Company Website
    Year Founded
    1999
    HQ Location
    Raleigh, NC
    Twitter
    @bandwidth
    10,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 39% Mid-Market
Bandwidth Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Customer Support
11
Customer Service
8
Helpfulness
6
Reliability
6
Cons
Customer Service
9
Complex Processes
8
Messaging Issues
5
Poor Customer Support
4
Time Constraints
3
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Ease Of Integration
Average: 8.6
8.4
Professional Support
Average: 8.5
8.1
Communication Varieties
Average: 8.4
Seller Details
Seller
Bandwidth
Company Website
Year Founded
1999
HQ Location
Raleigh, NC
Twitter
@bandwidth
10,501 Twitter followers
LinkedIn® Page
www.linkedin.com
1,231 employees on LinkedIn®
(747)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

    Users
    • CEO
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
    • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
    • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    19
    Features
    17
    API Quality
    16
    Integrations
    16
    Cons
    Poor Customer Support
    11
    Expensive
    6
    Limited Features
    6
    Messaging Issues
    6
    Not Intuitive
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease Of Integration
    Average: 8.6
    8.5
    Professional Support
    Average: 8.5
    8.8
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    12,647 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T

Users
  • CEO
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
  • Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
  • Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
Plivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
19
Features
17
API Quality
16
Integrations
16
Cons
Poor Customer Support
11
Expensive
6
Limited Features
6
Messaging Issues
6
Not Intuitive
6
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease Of Integration
Average: 8.6
8.5
Professional Support
Average: 8.5
8.8
Communication Varieties
Average: 8.4
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
12,647 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
(57)4.3 out of 5
View top Consulting Services for Infobip
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 44% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infobip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Delay Issues
    1
    Delays
    1
    Performance Issues
    1
    Poor Customer Support
    1
    System Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infobip features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Ease Of Integration
    Average: 8.6
    8.4
    Professional Support
    Average: 8.5
    9.3
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infobip
    Year Founded
    2006
    HQ Location
    London, England
    Twitter
    @Infobip
    34,038 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 44% Mid-Market
  • 37% Small-Business
Infobip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Integrations
1
Integrations
1
Cons
Delay Issues
1
Delays
1
Performance Issues
1
Poor Customer Support
1
System Delays
1
Infobip features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
9.3
Ease Of Integration
Average: 8.6
8.4
Professional Support
Average: 8.5
9.3
Communication Varieties
Average: 8.4
Seller Details
Seller
Infobip
Year Founded
2006
HQ Location
London, England
Twitter
@Infobip
34,038 Twitter followers
LinkedIn® Page
www.linkedin.com
3,406 employees on LinkedIn®
(33)3.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sinch is a cloud communications provider designed to help businesses engage with their customers through a variety of channels, including SMS, WhatsApp, Email, Voice, and Verification. This platform o

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 42% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sinch Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Connectivity
    2
    Flexibility
    2
    Helpful
    2
    Integrations
    2
    Cons
    Call Issues
    1
    Complex Features
    1
    Complex Hierarchy
    1
    Complex Setup
    1
    Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sinch features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Ease Of Integration
    Average: 8.6
    6.2
    Professional Support
    Average: 8.5
    6.7
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sinch
    Company Website
    Year Founded
    2008
    HQ Location
    Stockholm, Sweden
    Twitter
    @wearesinch
    3,655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,048 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sinch is a cloud communications provider designed to help businesses engage with their customers through a variety of channels, including SMS, WhatsApp, Email, Voice, and Verification. This platform o

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 42% Small-Business
  • 36% Mid-Market
Sinch Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Connectivity
2
Flexibility
2
Helpful
2
Integrations
2
Cons
Call Issues
1
Complex Features
1
Complex Hierarchy
1
Complex Setup
1
Connectivity Issues
1
Sinch features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 8.9
7.1
Ease Of Integration
Average: 8.6
6.2
Professional Support
Average: 8.5
6.7
Communication Varieties
Average: 8.4
Seller Details
Seller
Sinch
Company Website
Year Founded
2008
HQ Location
Stockholm, Sweden
Twitter
@wearesinch
3,655 Twitter followers
LinkedIn® Page
www.linkedin.com
4,048 employees on LinkedIn®
(36)4.8 out of 5
15th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voximplant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Easy Communication
    1
    Features
    1
    Cons
    Connectivity Issues
    1
    Internet Connectivity
    1
    Internet Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voximplant features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Ease Of Integration
    Average: 8.6
    9.7
    Professional Support
    Average: 8.5
    8.9
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Palo Alto, California
    Twitter
    @voximplant
    972 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    182 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 28% Small-Business
Voximplant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Easy Communication
1
Features
1
Cons
Connectivity Issues
1
Internet Connectivity
1
Internet Dependency
1
Voximplant features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.2
Ease Of Integration
Average: 8.6
9.7
Professional Support
Average: 8.5
8.9
Communication Varieties
Average: 8.4
Seller Details
Year Founded
2013
HQ Location
Palo Alto, California
Twitter
@voximplant
972 Twitter followers
LinkedIn® Page
www.linkedin.com
182 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CM.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Ease Of Integration
    Average: 8.6
    9.2
    Professional Support
    Average: 8.5
    9.2
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CM.com
    Year Founded
    1999
    HQ Location
    Breda, Noord-Brabant
    Twitter
    @CMcom_
    1,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    634 employees on LinkedIn®
    Ownership
    AMS: CMCOM
Product Description
How are these determined?Information
This description is provided by the seller.

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to commun

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
CM.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Ease Of Integration
Average: 8.6
9.2
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.4
Seller Details
Seller
CM.com
Year Founded
1999
HQ Location
Breda, Noord-Brabant
Twitter
@CMcom_
1,716 Twitter followers
LinkedIn® Page
www.linkedin.com
634 employees on LinkedIn®
Ownership
AMS: CMCOM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaleyra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Cons
    Missing Features
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaleyra features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Ease Of Integration
    Average: 8.6
    9.1
    Professional Support
    Average: 8.5
    9.1
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaleyra
    Year Founded
    1999
    HQ Location
    Milano, Milan, Italy
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
    Ownership
    NYSE: KLR
Product Description
How are these determined?Information
This description is provided by the seller.

Kaleyra is a global cloud communications platform that offers multi-channel integrated services to financial institutions and enterprises.

Users
No information available
Industries
No information available
Market Segment
  • 36% Mid-Market
  • 36% Small-Business
Kaleyra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Cons
Missing Features
1
Slow Performance
1
Kaleyra features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.9
9.3
Ease Of Integration
Average: 8.6
9.1
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.4
Seller Details
Seller
Kaleyra
Year Founded
1999
HQ Location
Milano, Milan, Italy
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Ownership
NYSE: KLR
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EnableX Programmable Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Integration
    15
    Video Quality
    14
    Easy Integrations
    13
    Easy Setup
    13
    Cons
    Poor Documentation
    9
    Limited Features
    8
    Limited Customization
    6
    Audio Issues
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX Programmable Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Ease Of Integration
    Average: 8.6
    9.3
    Professional Support
    Average: 8.5
    9.2
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    VCLOUDX
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 31% Mid-Market
EnableX Programmable Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Integration
15
Video Quality
14
Easy Integrations
13
Easy Setup
13
Cons
Poor Documentation
9
Limited Features
8
Limited Customization
6
Audio Issues
4
Missing Features
4
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
9.3
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.4
Seller Details
Seller
VCLOUDX
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
117 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • Owner
    • CEO
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Ease Of Integration
    Average: 8.6
    8.9
    Professional Support
    Average: 8.5
    8.7
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    664 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • Owner
  • CEO
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
8.7
Communication Varieties
Average: 8.4
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
664 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    6
    Messaging
    4
    Easy Integrations
    3
    Ease of Use
    2
    Intuitive
    2
    Cons
    Expensive
    8
    Poor Customer Support
    6
    Billing Issues
    4
    Complex Setup
    3
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bird features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.9
    6.6
    Ease Of Integration
    Average: 8.6
    4.8
    Professional Support
    Average: 8.5
    7.1
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bird
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @messagebird
    4,084 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mi

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Bird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
6
Messaging
4
Easy Integrations
3
Ease of Use
2
Intuitive
2
Cons
Expensive
8
Poor Customer Support
6
Billing Issues
4
Complex Setup
3
Difficult Setup
3
Bird features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.9
6.6
Ease Of Integration
Average: 8.6
4.8
Professional Support
Average: 8.5
7.1
Communication Varieties
Average: 8.4
Seller Details
Seller
Bird
HQ Location
Amsterdam, Netherlands
Twitter
@messagebird
4,084 Twitter followers
LinkedIn® Page
www.linkedin.com
344 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flowroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Call Issues
    1
    Communication Delays
    1
    Communication Issues
    1
    Connectivity Issues
    1
    Contact Management Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flowroute features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.9
    6.5
    Ease Of Integration
    Average: 8.6
    5.0
    Professional Support
    Average: 8.5
    6.2
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowroute
    Year Founded
    2007
    HQ Location
    New York, NY
    Twitter
    @flowroute
    2,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
    Phone
    855-356-9768
Product Description
How are these determined?Information
This description is provided by the seller.

Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. Developers and businesses are given direct access to and control over their tele

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 27% Mid-Market
Flowroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Call Issues
1
Communication Delays
1
Communication Issues
1
Connectivity Issues
1
Contact Management Issues
1
Flowroute features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.9
6.5
Ease Of Integration
Average: 8.6
5.0
Professional Support
Average: 8.5
6.2
Communication Varieties
Average: 8.4
Seller Details
Seller
Flowroute
Year Founded
2007
HQ Location
New York, NY
Twitter
@flowroute
2,550 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
Phone
855-356-9768
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    10.0
    Ease Of Integration
    Average: 8.6
    8.3
    Professional Support
    Average: 8.5
    6.7
    Communication Varieties
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,532 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    628 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Sangoma Wholesale Carrier Services helps businesses and service providers deliver reliable, high-value VoIP and communication solutions. We offer voice, messaging, hosted VoIP, billing, and 911 servic

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Sangoma Wholesale Carrier Services features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
10.0
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.5
6.7
Communication Varieties
Average: 8.4
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,532 Twitter followers
LinkedIn® Page
www.linkedin.com
628 employees on LinkedIn®
Ownership
TSX-V:STC