### Contents - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Communication Platform as a Service (cPaaS) Platforms Resources ##### Articles, Discussions, and Reports to expand your knowledge on Communication Platform as a Service (cPaaS) Platforms Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Communication Platform as a Service (cPaaS) Platforms Articles [![2021 Trends in Collaboration Technology](https://learn.g2.com/hubfs/collaboration%20trends%202021.jpg "2021 Trends in Collaboration Technology")](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) [ ### 2021 Trends in Collaboration Technology ](https://www.g2.com/articles/collaboration-technology-covid-19-impact-trends-2021) This post is part of G2's 2021 digital trends series. Read more about G2’s perspective on digital transformation trends in an introduction from Michael Fauscette, G2's chief research officer and Tom Pringle, VP, market research, and additional coverage on trends identified by G2’s analysts. [ ![Jazmine Betz](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jazmine Betz") JB ](https://learn.g2.com/author/jazmine-betz) by Jazmine Betz ## Communication Platform as a Service (cPaaS) Platforms Discussions 0 Question on: Wati [Can i send custom pdf by template by providing custom link tomy customer?](/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer) I'm searching for a way to send my customer invoice pdf, so right now im using Zappier to connect my Quickbooks account(accounting software) and WATI(which i use to send those invoice template to customer's whatsapp). But right now i just able to send them link to view the pdf, as well as my customers would think that it is a bit insecure to click on the link, i would like to know if i can provide WATI the link and WATI can change the link into pdf. It is custom link for all customers, and i made this by automation. Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF and send to the user on WhatsApp. For this, you need to create a template with document media header and add the value such as {{pdfLink}} in the media header field. From Zapier or API call, you can pass a parameter called "pdfLink" and our system takes care of things automatically there-on. I hope this is clear. If you have any other questions, please feel free to email us on hello@wati.io Answered: Jitesh Dugar on May 1, 2022 Comment deleted by user. Answered: Evercare Onboarding on July 6, 2022 Yes you can... put the pdf in a drive and add the link in the template message Answered: Prateek Patel on August 2, 2023 [See more answers (2)](javascript:void(0);) [Your answer](/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer/comments/new?remote=true) 0 Question on: Mtalkz [I wanted to the SMS from Woocommerce, How I can do it ?](/discussions/i-wanted-to-the-sms-from-woocommerce-how-i-can-do-it) I have woocommerce store, through which I want to send shipping and order details to customer. How I Can send it from the Mtalkz? Refer to this link for details: https://mtalkz.com/product/woocommerce-sms-plugin/ Answered: Siraj U on July 12, 2022 Hi Akhil, Yes you can Send Order details SMS through SMS. You just need to Install our SMS plugin with the woocommerce and Integrate our API in it. For More details please write to us : enquiry@mtalkz.com Answered: Mtalkz Mobility Services Pvt Ltd on March 9, 2022 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/i-wanted-to-the-sms-from-woocommerce-how-i-can-do-it/comments/new?remote=true) 0 Question on: EnableX [daraz](/discussions/daraz) web conferencing platform to modernize today's communication with your employees, clients or partners with HD video meetings. Delight your participants with the cool features like a whiteboard, screen share, annotation, recording, host control, chat, and many more. Join meeting on any browser – Safari, Edge, Chrome. No downloads or install needed. Accessible on the go with mobile, tablets or laptops Great information https://visual.ly/users/janemanch007/portfolio Answered: Brock Head on January 14, 2025 [Your answer](/discussions/daraz/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=2) - [1](/categories/communication-platform-as-a-service-cpaas/resources) - [2](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=2) - 3 - [4](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=4) - [5](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=5) - [6](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=6) - [7](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=7) - … - [53](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=53) - [54](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=54) - [Next ›Next ›](/categories/communication-platform-as-a-service-cpaas/resources?discussions_page=4) ## Communication Platform as a Service (cPaaS) Platforms Reports Mid-Market Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Communication Platform as a Service (CPaaS) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Communication Platform as a Service (CPaaS) Spring 2026 G2 Report: Momentum Grid® Report