# Best Chatbots Software - Page 50

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,400+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=144283)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Wati.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=wati)

**Sponsored**

### Gemini

Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-05T19%3A58%3A58Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3Ddac3e87e-c8db-4e6f-90d5-69a506d28d08%257C8ffbf45d-5442-4beb-975b-58cedc5b12ca%26page%3D50&secure%5Btoken%5D=40fbc5f8ba989256f5071ee42b53d8e411a764011c03e50ff0c1b7476c48809e&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [VIM Bots](https://www.g2.com/products/vim-bots/reviews)

VIM Bots is a complete solution to build, manage and optimize chatbots for your AP Team processes.

#### Who Is the Company Behind VIM Bots?

- **Seller:** [VIMBOTS](https://www.g2.com/sellers/vimbots)
- **Year Founded:** 2015
- **HQ Location:** San Jose, US
- **Twitter:** @SpotlineInc  
51 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb94ad34c09c3113d1f20bb2ad4ab11930464f87d770f05c301b963af605ff08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fspotline-inc-&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

### [ViSight Chatbot](https://www.g2.com/products/visight-chatbot/reviews)

Optimising and engaging customers with omni-channel software and integrated business analytics.

#### Who Is the Company Behind ViSight Chatbot?

- **Seller:** [CYNGUS TECHNOLOGIES](https://www.g2.com/sellers/cyngus-technologies)
- **Year Founded:** 2006
- **HQ Location:** Kuala Lumpur, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6990d5d2f8061c476531dac86e485471d2888e5acb65afa5c7077ddeaf07ec26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcyngus-technologies&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [Vizir.co](https://www.g2.com/products/vizir-co/reviews)

Vizir is a no-code chatbot builder for enterprises. IT and HR teams use our platform to create internal chatbots that both improves the employee experience and reduces repetitive tasks. Vizir is an agnostic solution, deployed natively into your internal messaging apps: Microsoft Teams, Google Chat, Slack, Webex, etc... Chatbots for IT support allow employees to get help about their business applications, digital workplace tools and any devices they use. The bot provide users assistance 24/7, decreases the number of tickets, or qualifies and creates tickets in the customers IT tool (Jira, Easyvista, ServiceNow, GLPI,...) and also send push notifications to reduce the number of avoidable requests. Chatbots for HR support helps employees get critical and recurring information about holidays, security, covid policy, etc...

#### Who Is the Company Behind Vizir.co?

- **Seller:** [Vizir](https://www.g2.com/sellers/vizir)
- **Year Founded:** 2016
- **HQ Location:** Paris, FR
- **Twitter:** @myvizir  
218 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0ef473f5392ed7d084e4ddfa5220eb582f1024460b2ff826962c559696ea228&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5388723&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [Vocara](https://www.g2.com/products/vocara/reviews)

Vocara is an advanced AI-powered platform designed to revolutionize the way businesses interact with their customers. By leveraging cutting-edge artificial intelligence and natural language processing technologies, Vocara enables organizations to deliver personalized, efficient, and engaging customer experiences across multiple channels. This innovative solution empowers companies to automate routine inquiries, provide instant support, and gain valuable insights into customer behavior, ultimately enhancing satisfaction and driving growth. Key Features and Functionality: - AI-Driven Chatbots: Vocara's intelligent chatbots handle a wide range of customer interactions, from answering frequently asked questions to processing transactions, ensuring prompt and accurate responses. - Omnichannel Support: Seamlessly integrates with various communication platforms, including websites, mobile apps, social media, and messaging services, providing a consistent experience across all touchpoints. - Natural Language Understanding: Utilizes advanced natural language processing to comprehend and respond to customer queries in a human-like manner, improving engagement and reducing misunderstandings. - Analytics and Reporting: Offers comprehensive analytics tools that track customer interactions, measure performance, and identify trends, enabling data-driven decision-making. - Customization and Scalability: Provides flexible customization options to align with specific business needs and scales effortlessly to accommodate growing customer bases. Primary Value and Solutions Provided: Vocara addresses the challenges businesses face in managing customer interactions by automating routine tasks and delivering personalized support. This leads to increased operational efficiency, reduced response times, and enhanced customer satisfaction. By providing valuable insights into customer behavior and preferences, Vocara enables organizations to make informed decisions, tailor their offerings, and build stronger relationships with their clientele. Ultimately, Vocara empowers businesses to stay competitive in a rapidly evolving digital landscape by transforming their customer engagement strategies.

#### Who Is the Company Behind Vocara?

- **Seller:** [Vocara](https://www.g2.com/sellers/vocara)
- **HQ Location:** Cambridge, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80d1701b4b5a04564939c1e2a3420e942f61a1c52e6d203fdbea90efa04c9a51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvocara-ai&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Voicebot](https://www.g2.com/products/voicebot/reviews)

Voicebot360 is a conversational AI-Powered software to automate customer support and converse like a human. It can be designed to understand and respond in multiple languages, making them accessible to a wider range of customers. With Inbound& outbound call automation, 24/7 availability, and a user-friendly interface deliver a delightful customer experience.

#### Who Is the Company Behind Voicebot?

- **Seller:** [Voicebot360](https://www.g2.com/sellers/voicebot360)
- **HQ Location:** United states, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ffdc87e1b0f500225a8e4ae00e7b9c439d0a25844451c688103bf112c18039f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoicebot360%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [VOIQ](https://www.g2.com/products/voiq/reviews)

VOIQ AI is VoiceBots that automates calling for your Sales and Marketing Stack.

#### Who Is the Company Behind VOIQ?

- **Seller:** [VOIQ](https://www.g2.com/sellers/voiq)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [wabaBot](https://www.g2.com/products/wababot/reviews)

Smart Conversation, Smarter Solutions Break down language barriers, improve customer satisfaction, and increase efficiency. Embracing the future of customer interactions and discover the true potential of artificial intelligence.

#### Who Is the Company Behind wabaBot?

- **Seller:** [FUTUREO LIMITED](https://www.g2.com/sellers/futureo-limited-0ee8aeb1-d301-48db-8c42-3193a208cfcf)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [WAGrow](https://www.g2.com/products/wagrow/reviews)

WAGrow is a WhatsApp Engagement Platform. Through WAGrow, our customers can send bulk WhatsApp messages and build no-code automated chatbot based on official WhatsApp API.

#### Who Is the Company Behind WAGrow?

- **Seller:** [AIRUDDER PTE.LTD.](https://www.g2.com/sellers/airudder-pte-ltd-e5020b62-3ed9-4f5e-865c-2a7a0e902041)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [WaitronBot](https://www.g2.com/products/waitronbot/reviews)

Simple Messenger-based Ordering Chatbot for your restaurant. Make ordering clear and convenient for both your customers and the staff. Free Demo, Free Trial.

#### Who Is the Company Behind WaitronBot?

- **Seller:** [WaitronBot](https://www.g2.com/sellers/waitronbot)
- **HQ Location:** N/A
- **Twitter:** @waitronbot  
17 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [WaitWell](https://www.g2.com/products/waitwell/reviews)

WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences.

**Average Rating:** 4.7/5.0

**Total Reviews:** 98

#### How Do G2 Users Rate WaitWell?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)

#### Who Is the Company Behind WaitWell?

- **Seller:** [WaitWell Inc.](https://www.g2.com/sellers/waitwell-inc)
- **Company Website:** waitwellsoftware.com
- **Year Founded:** 2020
- **HQ Location:** Calgary, Canada
- **Twitter:** @WaitWell2  
90 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9c2db3daf819c37e0a143968be3a2368f3664a4894aafa6266388e4050ae679&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwaitwell&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Triage Specialist
- **Top Industries:** Higher Education, Education Management
- **Company Size:** 50% Small, 28% Medium

#### What Do G2 Reviewers Say About WaitWell?

_AI-generated summary from verified user reviews_

##### Pros

- Users find WaitWell to be **highly intuitive and easy to navigate** , enhancing engagement and self-learning for staff.
- Users commend the **fantastic customer support** of WaitWell, noting quick responses and effective assistance when needed.
- Users find WaitWell to be **very user-friendly** , enabling efficient service for guests and staff alike.
- Users find WaitWell's **easy setup** process efficient, enabling quick adoption and effective daily use.
- Users appreciate the **exceptional queue management** of WaitWell, significantly reducing wait times and enhancing customer satisfaction.

##### Cons

- Users have expressed concerns about **data inaccuracy** , particularly with tracking and reporting service interactions effectively.
- Users express frustration over **limited report customization** in WaitWell, hindering tailored assessments for diverse service points.
- Users note **missing features** that complicate managing queues and events, leading to a need for a more streamlined process.
- Users find the **customization difficulty** in WaitWell limits their ability to tailor reports and settings effectively.
- Users find **difficult navigation** challenging, especially older individuals struggling with technology and queue management.

#### What Are Recent G2 Reviews of WaitWell?

**["Smooth transition with a short learning curve and strong day-to-day usability"](https://www.g2.com/survey_responses/waitwell-review-12549682)**

**Rating:** 4.0/5.0 stars

_— Diana B._

[Read full review](https://www.g2.com/survey_responses/waitwell-review-12549682)

**["Feature Rich, Affordable Solution to QMS"](https://www.g2.com/survey_responses/waitwell-review-8868854)**

**Rating:** 5.0/5.0 stars

_— Matthew C._

[Read full review](https://www.g2.com/survey_responses/waitwell-review-8868854)

### [WAMATAS](https://www.g2.com/products/wamatas/reviews)

WAMATAS turns your marketing and communication on WhatsApp and Telegram into a 24/7 operation via automation. It is an easy to use tool that you can use to create WhatsApp chatbots without any coding, collect WhatsApp subscribers like the case of email subscribers, send bulk messages to individuals and groups on WhatsApp, scheduling messages to telegram and WhatsApp groups and individuals and a lot more, so you can ensure your marketing and communication efforts are effective and efficient.

#### Who Is the Company Behind WAMATAS?

- **Seller:** [AfrikSpark](https://www.g2.com/sellers/afrikspark)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of WAMATAS?

**["Marketing review"](https://www.g2.com/survey_responses/wamatas-review-10598072)**

**Rating:** 4.0/5.0 stars

_— Verified User in Animation_

[Read full review](https://www.g2.com/survey_responses/wamatas-review-10598072)

### [Wastu](https://www.g2.com/products/wastu/reviews)

Wastu is an innovative platform designed to enhance communication and collaboration within teams by providing a seamless and intuitive chat interface. It offers a range of features aimed at improving productivity and ensuring efficient information exchange among team members. Key Features and Functionality: - Real-Time Messaging: Facilitates instant communication, allowing team members to share information and updates promptly. - File Sharing: Enables users to share documents, images, and other files directly within the chat interface. - Integration with Other Tools: Supports integration with various productivity tools, streamlining workflows and reducing the need to switch between applications. - Customizable Channels: Allows the creation of specific channels for different projects or topics, ensuring organized and focused discussions. - User-Friendly Interface: Designed with simplicity in mind, making it easy for users to navigate and utilize its features effectively. Primary Value and User Solutions: Wastu addresses the common challenges of team communication by providing a centralized platform where conversations, files, and tools converge. This consolidation reduces miscommunication, enhances collaboration, and boosts overall team productivity. By integrating with existing tools and offering a user-friendly experience, Wastu ensures that teams can focus on their work without the friction of disjointed communication methods.

#### Who Is the Company Behind Wastu?

- **Seller:** [Chatty](https://www.g2.com/sellers/chatty-a618c6ea-6d6f-4875-a0c5-ad7e30bbe12c)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Weav](https://www.g2.com/products/weav-weav/reviews)

Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com

#### Who Is the Company Behind Weav?

- **Seller:** [Weav](https://www.g2.com/sellers/weav-dfea0c54-7986-4860-8844-5fda7c9e93ec)
- **HQ Location:** Salt Lake City, US
- **Twitter:** @weavdotcom  
28 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bceb31c3ed2c499064b3ff170ad3b3f75979fd16f0adba0b909e10e8a8b7681&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweavdotcom&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [What's up AI](https://www.g2.com/products/what-s-up-ai/reviews)

What's up AI is an audio tool designed for iPhone users that translates your voice messages.

#### Who Is the Company Behind What's up AI?

- **Seller:** [EmbedAI](https://www.g2.com/sellers/embedai)
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d8c18da387dffbf538ee0f4ebc2212f89e5724e081209f70cfcb8e81ec2b137&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fembedai%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Whisper Software](https://www.g2.com/products/whisper-software/reviews)

Whisper is an AI-powered chatbot designed to help creators, particularly those on fan-based platforms, enhance their engagement and increase revenue. By learning and mimicking your unique communication style, Whisper interacts with your fans 24/7, handling conversations, promoting content, and managing sales seamlessly. This automation allows you to focus more on content creation while maintaining authentic and personalized connections with your audience.

#### Who Is the Company Behind Whisper Software?

- **Seller:** [Whisper Software](https://www.g2.com/sellers/whisper-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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- [Bot Platforms](/categories/bot-platforms)

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 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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