# Best Chatbots Software - Page 10

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,400+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=144283)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Wati.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=wati)

**Sponsored**

### Gemini

Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-06T00%3A18%3A31Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3Ddac3e87e-c8db-4e6f-90d5-69a506d28d08%257C8ffbf45d-5442-4beb-975b-58cedc5b12ca%26page%3D10&secure%5Btoken%5D=48baf0d7981356188d8077fdbff730ccc0a170e40fb52ce268ba3fac54c919d4&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [SocialNowa](https://www.g2.com/products/socialnowa/reviews)

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast. The tool makes it super simple for entrepreneurs to sell the product or services inside the chatbot with it’s integration to many payment gateways It also helps in increasing product sales and helps customers find the right product inside Facebook Messenger & Instagram DMs. The SocialNowa makes businesses able to automatically answer product questions, create product quizzes, and send customers to the point of purchase. SocialNowa Chatbot can help in cutting down client acquisition costs massively. Other Features Includes - Facebook Messenger Bot Instagram DM Automation Instagram Auto Comment - Reply Facebook Auto Comment - Reply E-Commerce Feature Digital Product Store Social Media Scheduler Visual Drag and Drop Flow Builder Subscriber Broadcasting Live Chat Fetaure Messenger Opt in Form Chatbot Templates Website Comparision (Upcoming) Hashtag Research (Upcoming) Facebook Interest Explorer (Upcoming) GMB Manager (Upcoming) Data Insight Analytics Integrated Google Sheet

**Average Rating:** 4.8/5.0

**Total Reviews:** 39

#### How Do G2 Users Rate SocialNowa?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 9.6/10 (Category avg: 8.5/10)
- **Collection of information:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SocialNowa?

- **Seller:** [DigiNowa](https://www.g2.com/sellers/diginowa)
- **Year Founded:** 2021
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @SocialNowa  
59 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0e40a198a0595be7a93431e40150f4af9d702bb3e09a0f85e786e5ddecb7ea1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiginowa%2F%3ForiginalSubdomain%3Din&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 95% Small

#### What Are Recent G2 Reviews of SocialNowa?

**["A powerful tool you can’t afford to miss!"](https://www.g2.com/survey_responses/socialnowa-review-7598942)**

**Rating:** 5.0/5.0 stars

_— Abdessamad A._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7598942)

**["IT HAS HIGH PROJECTION"](https://www.g2.com/survey_responses/socialnowa-review-7778710)**

**Rating:** 4.5/5.0 stars

_— JOHAN M._

[Read full review](https://www.g2.com/survey_responses/socialnowa-review-7778710)

#### What Are G2 Users Discussing About SocialNowa?

- [What is SocialNowa used for?](https://www.g2.com/discussions/what-is-socialnowa-used-for)

### [Engati](https://www.g2.com/products/engati/reviews)

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tech Partner of the Year 2024 for pioneering in vertical-specific, business outcome-driven AI innovations, Engati is a cutting-edge Conversational AI platform that empowers businesses to deliver reliable, personalized, and exceptional customer experiences at scale. We empower businesses to reimagine the user journey from visitor to buyer—from nurturing leads to converting prospects and retaining loyal customers. By connecting AI and automation with the human touch, Engati crafts personalized customer experiences that maximize ROI and drive measurable business outcomes. Our platform leverages Generative AI and AI-driven conversational automation to: 1. Enhance customer engagement with proactive, personalized journeys. 2. Streamline operations and improve efficiency. 3. Deliver actionable insights through advanced analytics and continuous AI/ML-driven improvements. We are available in multiple languages and deployed across 12+ integral digital channels that include WhatsApp, Website, Instagram, Facebook, Email, MS Teams, Slack, WeChat, Telegram, and more. We build custom solutions on the digital channels you need, ensuring that your customer engagement strategy is tailored to your unique business requirements. Engati enables businesses to harness conversational intelligence to elevate customer experience, increase efficiency, and achieve growth. Let us help you revolutionize customer engagement and drive success in an AI-first world.

**Average Rating:** 4.1/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Engati?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Collection of information:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Engati?

- **Seller:** [Engati](https://www.g2.com/sellers/engati)
- **Year Founded:** 2016
- **HQ Location:** Silicon Valley, CA
- **Twitter:** @getengati  
3,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6622352a2e1c712752123ae0ae168a289e1c852b2fa5d7f7b1afc040c30acb0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fengati%2F&secure%5Burl_type%5D=linkedin_company_website)  
142 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Engati?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clear communication** of Ajnish Loni, ensuring all stakeholders stay aligned and informed.
- Users commend Engati for its **responsive customer support** , which ensures timely assistance and effective communication.
- Users appreciate the **customizability** of Engati, empowering them to tailor the software to their specific needs and goals.
- Users commend the **dedicated training sessions** that enhance the powerful, customizable capabilities of Engati.

##### Cons

- Users find the **complexity of navigation** in Engati frustrating, leading to subscription cancellations and unresolved billing issues.
- Users find Engati **expensive** and face issues with subscription cancellation and ongoing charges without service access.
- Users experience **poor customer support** , facing unresponsive teams and unresolved billing issues after cancellation.
- Users experience **poor navigation** in Engati, leading to frustration and difficulty in managing subscriptions effectively.
- Users face significant **usability issues** , including navigation challenges and difficulties in managing account cancellations.

#### What Are Recent G2 Reviews of Engati?

**["World Class Chatbot Software"](https://www.g2.com/survey_responses/engati-review-9949521)**

**Rating:** 5.0/5.0 stars

_— Sumegha B._

[Read full review](https://www.g2.com/survey_responses/engati-review-9949521)

**["Dependable Project Management Support"](https://www.g2.com/survey_responses/engati-review-12354641)**

**Rating:** 4.5/5.0 stars

_— rashmi k._

[Read full review](https://www.g2.com/survey_responses/engati-review-12354641)

#### What Are G2 Users Discussing About Engati?

- [Which platform is best for chatbot?](https://www.g2.com/discussions/which-platform-is-best-for-chatbot)
- [Which software is used for chatbot?](https://www.g2.com/discussions/engati-chatbot-platform-which-software-is-used-for-chatbot)
- [What is Engati chatbot?](https://www.g2.com/discussions/what-is-engati-chatbot)
- [What are the features of chatbots?](https://www.g2.com/discussions/what-are-the-features-of-chatbots)

### [Enterprise Chatbot Platform](https://www.g2.com/products/enterprise-chatbot-platform/reviews)

An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging channels without hiring an army of agents. The biggest advantage of our solution is that ​​you can start small with a DIY chatbot but grow limitless with our development support. Connect a bot to Facebook, WhatsApp, Instagram, or other channels, integrate any software, train a chatbot with ease, add multiple languages and analyze its performance - make it happen with BotsCrew. Start innovating now!

**Average Rating:** 4.8/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Enterprise Chatbot Platform?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Enterprise Chatbot Platform?

- **Seller:** [BotsCrew](https://www.g2.com/sellers/botscrew)
- **Year Founded:** 2016
- **HQ Location:** London, UK
- **Twitter:** @Bots\_Crew  
331 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6524df27b065dd8a7b3209a1083b1b35f574dc234cf2440afb16cbf9e76007f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotscrew&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Enterprise Chatbot Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **24/7 support** from the BotsCrew team, ensuring assistance whenever needed for a smooth experience.
- Users appreciate the **excellent customer support** that guides them through setup, enhancing their chatbot experience significantly.
- Users value the **customizability** of the Enterprise Chatbot Platform, appreciating tailored features that meet their specific needs.
- Users praise the **customization options** of the Enterprise Chatbot Platform, enhancing its fit for specific business needs.
- Users love the **ease of use** of the Enterprise Chatbot Platform, facilitating a quick and intuitive setup process.

##### Cons

- Users find the **advanced configuration options overwhelming** initially, though support helps ease the learning curve.
- Users find the **learning curve for advanced configuration options** a bit overwhelming, but support helps ease the process.

#### What Are Recent G2 Reviews of Enterprise Chatbot Platform?

**["Incredibly Helpful Team and Powerful AI Platform"](https://www.g2.com/survey_responses/enterprise-chatbot-platform-review-11872211)**

**Rating:** 5.0/5.0 stars

_— Anna K._

[Read full review](https://www.g2.com/survey_responses/enterprise-chatbot-platform-review-11872211)

**["Everything we needed in one platform"](https://www.g2.com/survey_responses/enterprise-chatbot-platform-review-7059784)**

**Rating:** 4.5/5.0 stars

_— Alina M._

[Read full review](https://www.g2.com/survey_responses/enterprise-chatbot-platform-review-7059784)

#### What Are G2 Users Discussing About Enterprise Chatbot Platform?

- [How do you choose a platform on chatbot?](https://www.g2.com/discussions/enterprise-chatbot-platform-how-do-you-choose-a-platform-on-chatbot) - 1 comment
- [How do you choose a platform on chatbot?](https://www.g2.com/discussions/how-do-you-choose-a-platform-on-chatbot) - 1 comment
- [What is an enterprise chatbot?](https://www.g2.com/discussions/what-is-an-enterprise-chatbot)
- [What software is used for chatbots?](https://www.g2.com/discussions/what-software-is-used-for-chatbots)
- [What are the features of chatbot?](https://www.g2.com/discussions/what-are-the-features-of-chatbot)

### [SmatBot](https://www.g2.com/products/smatbot/reviews)

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: ✅ Generating leads, ✅ Customer support, ✅ Answering FAQs, ✅ Live chat ✅ Whatsapp Marketing & Promotional Messaging ✅ OCR scanning, ✅ Email & SMS OTP validation ✅ Adwords tracking, ✅ Intent mapping ✅ Context Based Automation Best for : ✅ D2C e-commerce, ✅ Education ✅ Logistics ✅ Real estate ✅ Hospitality ✅ Healthcare ✅ Fintech

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate SmatBot?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Control:** 9.1/10 (Category avg: 8.8/10)
- **Analytics:** 8.8/10 (Category avg: 8.5/10)
- **Collection of information:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SmatBot?

- **Seller:** [SmatBot](https://www.g2.com/sellers/smatbot)
- **Year Founded:** 2015
- **HQ Location:** Hyderabad, Telengana
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d44648ec4462620b2ecd9dddb95bd49041c2e36e730e55c5c48be9cc52c82913&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18820764&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 26% Medium

#### What Are Recent G2 Reviews of SmatBot?

**["Whatsapp Chatbot"](https://www.g2.com/survey_responses/smatbot-review-10016633)**

**Rating:** 5.0/5.0 stars

_— Suyash P._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-10016633)

**["Smatbot is Perfect Platform for AI-Powered Chatbots"](https://www.g2.com/survey_responses/smatbot-review-9354146)**

**Rating:** 5.0/5.0 stars

_— Mani ._

[Read full review](https://www.g2.com/survey_responses/smatbot-review-9354146)

### [Cresta](https://www.g2.com/products/cresta/reviews)

Cresta is an AI-native contact center platform that combines the best of AI and human intelligence to turn every customer conversation into a competitive advantage. Our unified platform powers both human and AI agents across voice and digital channels, helping enterprises discover customer insights and behavioral best practices, automate high-volume conversations and inefficient workflows, and empower every team member to work smarter and faster. Built for large, complex enterprises, Cresta unifies real-time guidance, analytics, and automation so leaders can see exactly what is happening in their contact centers and take action with confidence. Teams use Cresta to uncover what top performers do differently, standardize those behaviors across the organization, and continuously improve experiences without adding manual overhead. From accelerating onboarding and reducing average handle time to improving compliance and consistency, Cresta helps transform the contact center from a cost center into a strategic growth engine. With solutions spanning real-time agent assistance, quality management and coaching, conversation intelligence, and omnichannel AI Agents, Cresta helps enterprises save time and money, differentiate the customer experience, and accelerate revenue growth across the entire customer lifecycle. Cresta powers the world's leading customer experiences for brands like United Airlines, NRG, and Cox Communications. Born out of the Stanford AI Lab and led by executives from Google Contact Center AI, Vertex AI, and OpenAI, Cresta is backed by leading investors including Andreessen Horowitz, Sequoia, and Greylock.

**Average Rating:** 4.2/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Cresta?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Cresta?

- **Seller:** [Cresta](https://www.g2.com/sellers/cresta)
- **Year Founded:** 2017
- **HQ Location:** San Francisco, CA
- **Twitter:** @cresta  
1,406 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39bb4df512e98e58d5b43d43544b67cbfaec15be0aed2dfb7d4d2db2571bdb57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcresta-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
775 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality, Leisure, Travel & Tourism
- **Company Size:** 44% Medium, 42% Large

#### What Do G2 Reviewers Say About Cresta?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **call recording feature** of Cresta for providing insightful real-time coaching, enhancing productivity significantly.
- Users value the **ease of use** of Cresta, enabling quick insights and real-time coaching for improved productivity.
- Users value Cresta's **AI analytical ability** for enhancing productivity and providing real-time coaching insights during calls.
- Users value the **accuracy** of Cresta, which effectively analyzes calls to provide actionable insights effortlessly.
- Users value the **AI analytical ability** of Cresta, which simplifies insights from telephone calls effectively.

##### Cons

- Users often face **AI inaccuracy** with Cresta, as it struggles to grasp caller intent effectively.
- Users experience **poor understanding** from Cresta's AI, leading to irrelevant questions and a need for significant patience.
- Users express that Cresta has an **unclear understanding** of caller intent, leading to irrelevant questions and answers.
- Users report **accuracy issues** with Cresta, as it struggles to understand caller intent, leading to irrelevant responses.
- Users express concerns about **AI dependency** , noting it requires patience to align with business models effectively.

#### What Are Recent G2 Reviews of Cresta?

**["Cresta game changer"](https://www.g2.com/survey_responses/cresta-review-11699270)**

**Rating:** 4.5/5.0 stars

_— Chad S._

[Read full review](https://www.g2.com/survey_responses/cresta-review-11699270)

**["Amazing AI-Powered Coaching Tool"](https://www.g2.com/survey_responses/cresta-review-7096658)**

**Rating:** 5.0/5.0 stars

_— Emily R._

[Read full review](https://www.g2.com/survey_responses/cresta-review-7096658)

#### What Are G2 Users Discussing About Cresta?

- [What is Cresta used for?](https://www.g2.com/discussions/what-is-cresta-used-for)

### [GPTconnect](https://www.g2.com/products/gptconnect/reviews)

GPTconnect.ai is an AI chatbot platform leveraging ChatGPT technology to transform customer support. With powerful integrations across multiple platforms, GPTconnect.ai enables businesses to automate their customer service, enhance engagement, and save time, thereby driving sales and improving the overall customer experience.

**Average Rating:** 4.6/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate GPTconnect?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.9/10 (Category avg: 8.5/10)
- **Collection of information:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GPTconnect?

- **Seller:** [Guy Dinay](https://www.g2.com/sellers/guy-dinay)
- **Year Founded:** 2022
- **HQ Location:** Middletown
- **Twitter:** @gptconnectai  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5328ddcb7ab7062cc49cb486d1e3e8d5dc15d37519c1f3f896dac6d56b6c0a31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgptconnect&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 65% Small, 30% Medium

#### What Do G2 Reviewers Say About GPTconnect?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless integrations** of GPTconnect, enhancing user experience and simplifying chatbot creation across platforms.
- Users find GPTconnect **very user friendly** , enhancing their experience with seamless integration and easy real-time conversations.
- Users love the **seamless integration** of GPTconnect, enhancing efficiency and user experience in complex problem-solving.
- Users value the **automation capabilities** of GPTconnect, enhancing efficiency and elevating customer satisfaction.
- Users value the **customization options** of GPTconnect, enabling them to create personalized chatbots that enhance customer engagement.

##### Cons

- Users find the **limited customization options** of GPTconnect hinder their ability to create brand-aligned chatbots.
- Users find **fine-tuning difficulties** with GPTconnect, making brand alignment challenging without specialized programming skills.
- Users express frustration over **connectivity issues** , particularly when needing to connect with customer support via phone.
- Users experience **integration issues** with platforms like Instagram, leading to a frustrating and inconsistent experience.
- Users desire **more in-depth reporting** features in the analytics dashboard for better insights and functionality.

#### What Are Recent G2 Reviews of GPTconnect?

**["Effortless Chatbot Integration for Small Businesses"](https://www.g2.com/survey_responses/gptconnect-review-11917360)**

**Rating:** 4.5/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/gptconnect-review-11917360)

**["Effortless AI Integration Simplifies Our Workflow"](https://www.g2.com/survey_responses/gptconnect-review-11914614)**

**Rating:** 4.0/5.0 stars

_— Verified User in Public Relations and Communications_

[Read full review](https://www.g2.com/survey_responses/gptconnect-review-11914614)

### [ChatBeacon AIX 2026](https://www.g2.com/products/chatbeacon-aix-2026/reviews)

AI-Powered Live Chat and Customer Service Software ⭑ Turn Every Customer Conversation Into a Smarter Outcome ChatBeacon AIX brings AI-powered customer service, live chat, and customer intelligence together in one unified platform. It helps organizations answer questions faster, support live agents, protect valuable opportunities, and deliver more personalized service across every customer conversation. https://www.chatbeacon.ai/ AI agents provide immediate answers using approved company knowledge. When a customer needs human assistance, the conversation can be routed to a live agent, with the customer’s information, conversation history, and reason for the inquiry already available. This creates a smoother experience for the customer and gives the agent the context needed to help without asking the customer to start over. ChatBeacon AIX allows customer service, sales, and digital teams to automate routine questions while keeping live agents involved when personal attention, judgment, or specialized knowledge is needed. AI and live support work together on one platform rather than operating as separate, disconnected systems. ⭑ What Makes ChatBeacon AIX Different ❇️ ChatBeacon Recall CRM ChatBeacon Recall CRM is a customer conversation history and context feature built into ChatBeacon AIX. It helps live agents recognize returning website visitors, review previous conversations, understand earlier questions, and continue the relationship without treating every interaction like the first. By giving agents access to relevant customer history, ChatBeacon Recall CRM helps customer service and sales teams provide faster, more informed, and more personalized support. ❇️ ChatBeacon Cue ChatBeacon Cue is an AI assistant for live chat agents. It analyzes the current customer conversation and helps agents respond faster by suggesting relevant answers and surfacing information from approved company knowledge. The live agent remains in control and decides which response to send. This allows teams to benefit from the speed of AI while preserving human judgment and oversight. ❇️ AI Escalation AI Escalation moves a customer from an AI agent to a live agent or the appropriate team when human assistance is needed. The customer’s question, contact information, conversation history, and reason for escalation can remain available during the handoff. This helps the agent understand the issue more quickly and prevents the customer from having to repeat information or restart the conversation. ✅ Key Benefits \* Resolve More Customer Questions: ChatBeacon AIX helps organizations provide fast, consistent answers to routine and frequently asked questions, including during times when live agents are unavailable. \* Improve Live Agent Productivity: AI can handle repetitive conversations and help agents locate relevant information more quickly. This allows live teams to spend more time on complex questions, sensitive situations, and higher-value customer needs. \* Create Better AI-to-Human Experiences: Customers can move from AI assistance to live support without losing important conversation details. Agents receive more context at the beginning of the interaction, which can reduce delays and improve the overall experience. \* Protect Leads and Service Opportunities: ChatBeacon AIX can engage website visitors, collect important information, and route valuable conversations to the appropriate agent, department, or workflow. \* Deliver More Personalized Support: Customer history and previous conversations help teams recognize returning visitors and respond with a better understanding of their needs. \* Manage Customer Conversations in One Platform: Organizations can manage AI agents, live agents, routing, reporting, customer context, and engagement tools from one centralized environment. ✅ Key Features \* AI-Powered Customer Service: AI agents answer customer questions using approved company content, business information, and knowledge sources. \* Live Chat Software: Website visitors can connect with live agents for real-time customer service, sales, and support. \* Seamless AI-to-Live-Agent Handoff: Customers can move from AI assistance to a live person while preserving the conversation and important customer details. \* AI Assistance for Live Agents: Agents can receive suggested responses, relevant information, customer context, and AI-generated conversation summaries. \* Co-Browse and Screen Sharing: Agents can help customers navigate websites, complete forms, understand online processes, and resolve complex issues visually in real time. \* Proactive Chat Engagement: Organizations can invite visitors to chat at important points in the customer journey based on website activity and behavior. \* Lead Capture and Conversation Routing: ChatBeacon AIX can collect visitor information and direct conversations to the appropriate person, department, or workflow. \* Visitor Monitoring and Customer Context: Agents can view useful information about website activity, previous interactions, and customer needs before or during a conversation. \* Conversation Transfers: Chats can be transferred between agents and teams while preserving important conversation information. \* SMS and Digital Messaging: Organizations can continue customer conversations beyond the website and provide additional ways for customers to connect. \* AI-Generated Summaries and Reporting: ChatBeacon AIX can summarize conversations and provide insight into customer questions, agent activity, AI performance, and service trends. \* Customizable Chat Experiences: The chat interface, branding, messaging, routing, AI behavior, and workflows can be configured to fit the organization’s customer experience. \* Centralized Administration: Administrators can manage AI agents, live agents, conversations, routing, reporting, and platform settings from one environment. \* Cloud and On-Premise Deployment: Organizations can choose cloud or on-premise deployment based on their infrastructure, security, compliance, and data-control requirements. ⭑ Built for Organizations That Need More Than a Basic Chatbot ChatBeacon AIX is designed for organizations that need AI automation and live human support to work together. It provides the speed of AI, the judgment of live agents, and the customer context needed to deliver more effective service. The platform is well suited for customer service, sales, financial services, healthcare, higher education, government, and other industries where accuracy, security, personalization, and access to human support remain important. ⭑ About ChatBeacon ChatBeacon AIX is developed by SmartMax Software, Inc., a U.S.- based software company with more than two decades of experience building live chat, customer engagement, and real-time support technology. Since 2005, ChatBeacon has helped organizations connect with customers online, support live service teams, and manage complex digital conversations. ChatBeacon AIX builds on that experience by combining AI automation, live human support, customer history, agent assistance, and real-time engagement tools in one unified customer service platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate ChatBeacon AIX 2026?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind ChatBeacon AIX 2026?

- **Seller:** [SmartMax Software](https://www.g2.com/sellers/smartmax-software)
- **Year Founded:** 1993
- **HQ Location:** Tulsa, US
- **Twitter:** @chatbeaconai  
894 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dcb82ac1386c8e9ac18fec55a00917225fb5949bf8d047474f8661629c7469&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatbeaconio%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services
- **Company Size:** 68% Medium, 53% Small

#### What Are Recent G2 Reviews of ChatBeacon AIX 2026?

**["Perfect tool for give the best support with live chat features"](https://www.g2.com/survey_responses/chatbeacon-aix-2026-review-4272799)**

**Rating:** 4.5/5.0 stars

_— Mikel D._

[Read full review](https://www.g2.com/survey_responses/chatbeacon-aix-2026-review-4272799)

**["ChatBeacon: A Powerful Virtual Delivery Staple with Live Chat, Video, and AI"](https://www.g2.com/survey_responses/chatbeacon-aix-2026-review-13090596)**

**Rating:** 5.0/5.0 stars

_— Verified User in Higher Education_

[Read full review](https://www.g2.com/survey_responses/chatbeacon-aix-2026-review-13090596)

#### What Are G2 Users Discussing About ChatBeacon AIX 2026?

- [What is ChatBeacon Live Chat used for?](https://www.g2.com/discussions/what-is-chatbeacon-live-chat-used-for)

### [GPTSmith](https://www.g2.com/products/gptsmith/reviews)

GPTSmith is a cutting-edge platform that integrates OpenAI's GPT technology, allowing users to personalize their chatbot experience to their brand or unique preferences. Our goal is to democratize AI communication, making it personal, accessible, and efficient. Key Features - Personalized URLs & Pages: Get a unique URL and page instantly; no website setup needed! (Also supports iFrame embedding.) - Customizable Dialogues: Users can upload their data to ensure chatbot conversations align with their or their brand's requirements. - Email Notifications: Users receive chat logs in their designated email after every interaction. - On RAM Storage: By leveraging RAM storage for user data, we significantly increase response speed. - Bring Your Own Key Policy: We let users manage their OpenAI API keys for transparent costings and complete control. - Multiple Chatbots: Configure multiple bots, each with its own look, intro, data, and URL. - Custom Bot Roles: Define roles for bots and use system context retention for improved outputs. - User Email Collection: A feature that allows the collection of user emails for further engagement. - Advanced Models: We support both OpenAI GPT-3.5 and GPT-4 models. - Multilingual Support: Our chatbots can converse in over 95 different languages. Introducing the GPTSmith Affiliate Program: GPTSmith provides a permanent 25% commission on the earnings from every user you refer. All you need to do is sign up, and you can immediately find your referral link under the 'Affiliate' tab on the 'Account' page. For a detailed walkthrough and more information, you can talk to our chatbot at https://GPTSmith.app Or visit https://gptsmith.app/quick\_walk\_through https://docs.gptsmith.app

**Average Rating:** 4.5/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate GPTSmith?

- **Control:** 9.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.1/10 (Category avg: 8.5/10)
- **Collection of information:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GPTSmith?

- **Seller:** [Bubble Group](https://www.g2.com/sellers/bubble-group)
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @bubble  
100,076 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c174f6152fea46ab2cf4d4feee447567bc6fa8b28355a1c4f5a8b5e28c5bf03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2671743%2F&secure%5Burl_type%5D=linkedin_company_website)  
505 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Medium, 23% Small

#### What Are Recent G2 Reviews of GPTSmith?

**["Easy to use"](https://www.g2.com/survey_responses/gptsmith-review-8780291)**

**Rating:** 4.5/5.0 stars

_— Ramadan P._

[Read full review](https://www.g2.com/survey_responses/gptsmith-review-8780291)

**["Build my Chatbot speed and easy"](https://www.g2.com/survey_responses/gptsmith-review-8784906)**

**Rating:** 5.0/5.0 stars

_— Marina E._

[Read full review](https://www.g2.com/survey_responses/gptsmith-review-8784906)

### [Babble AI](https://www.g2.com/products/babble-ai/reviews)

Babble AI is a chatbot creator that leverages the power of the chat-GPT model. Key features and advantages include: Create chatbots that can engage with users in natural, human-like conversations Provide personalized and helpful responses to user queries Leverage the power of the chat-GPT model to improve chatbot performance Easy-to-use interface for creating chatbots with no coding required Customizable chatbot templates for various industries and use cases Use cases for Babble AI involve various chatbot-related activities: Provide customer support and service through chatbots Automate repetitive tasks and processes with chatbots Improve user engagement and retention with personalized chatbot interactions

**Average Rating:** 4.4/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Babble AI?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Babble AI?

- **Seller:** [Ionaught Technologies](https://www.g2.com/sellers/ionaught-technologies)
- **Year Founded:** 2023
- **HQ Location:** Thiruvananthapuram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6aa790f2d0601b13bc8b10caf683eaf13b8ee50d3326e3ede2323825c1857d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fbabble-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Babble AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Babble AI to be **extremely easy to use** and seamlessly integrates with existing software solutions.
- Users enjoy the **human-like interactions** of Babble AI, making conversations feel genuine and relatable.
- Users praise the **exceptional customer support** of Babble AI, always ready to assist with any issues encountered.
- Users find Babble AI's **easy implementation** beneficial, enhancing user experience and integration with existing systems.
- Users appreciate the **easy creation** of chatbots with Babble AI, allowing quick development and efficient customer service.

##### Cons

- Users feel there is a need for improved **language support** , highlighting gaps in accuracy and cultural context.
- Users find that **routing issues** lead to misunderstandings and limit the overall personalization and accuracy of Babble AI.
- Users express concerns about **understanding issues** , highlighting frustrations due to AI's limitations in addressing complex customer needs.
- Users report **occasional misunderstandings** and **limited emotional understanding** with Babble AI, affecting personalization in interactions.
- Users find Babble AI to be quite **expensive** , making it less accessible for some potential customers.

#### What Are Recent G2 Reviews of Babble AI?

**["Allows more concrete insights"](https://www.g2.com/survey_responses/babble-ai-review-8737352)**

**Rating:** 4.5/5.0 stars

_— Ulices s._

[Read full review](https://www.g2.com/survey_responses/babble-ai-review-8737352)

**["Good way to take advantage ofAI"](https://www.g2.com/survey_responses/babble-ai-review-8725210)**

**Rating:** 4.5/5.0 stars

_— Cam M._

[Read full review](https://www.g2.com/survey_responses/babble-ai-review-8725210)

### [Chatbot.team](https://www.g2.com/products/chatbot-team/reviews)

Chatbot team is a powerful customer engagement platform designed to help small businesses (SMBs) and large enterprises connect with their customers. We offer an easy-to-use omnichannel messaging solution that works seamlessly across WhatsApp, RCS, Facebook, and Instagram.

**Average Rating:** 4.3/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Chatbot.team?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Chatbot.team?

- **Seller:** [chatbot.team](https://www.g2.com/sellers/chatbot-team)
- **Year Founded:** 2023
- **HQ Location:** Gurugram, Haryana
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0375c392ab0b332ce7fb46d66ac45116c9acb52fdf6e3b031171559ce983e987&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatbot-team&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 29% Medium

#### What Are Recent G2 Reviews of Chatbot.team?

**["Best AI powered Customer Support"](https://www.g2.com/survey_responses/chatbot-team-review-9622985)**

**Rating:** 5.0/5.0 stars

_— sakshi s._

[Read full review](https://www.g2.com/survey_responses/chatbot-team-review-9622985)

**["Greatly Improves customer support"](https://www.g2.com/survey_responses/chatbot-team-review-9219342)**

**Rating:** 4.5/5.0 stars

_— Nimesh M._

[Read full review](https://www.g2.com/survey_responses/chatbot-team-review-9219342)

### [yellow.ai](https://www.g2.com/products/yellow-ai/reviews)

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.

**Average Rating:** 4.4/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate yellow.ai?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Control:** 9.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind yellow.ai?

- **Seller:** [yellow.ai](https://www.g2.com/sellers/yellow-ai)
- **Year Founded:** 2016
- **HQ Location:** San Mateo, California
- **Twitter:** @yellowdotai  
1,550 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f5f6468ac9875efa19e2e4362b36b3787815760ea673177559e1d85a525e585&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyellowmessenger%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
850 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 38% Small, 33% Medium

#### What Do G2 Reviewers Say About yellow.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless Chatbot integrations** of yellow.ai, enhancing usability and support across multiple channels.
- Users appreciate the **multi-channel support and customization** of yellow.ai, enhancing their chatbot deployment experience.
- Users value the **easy-to-build chatbots** of yellow.ai, enhancing customer engagement with seamless integrations and 24/7 support.
- Users appreciate the **ease of use** of yellow.ai, thanks to its simple setup and seamless integration with platforms.
- Users appreciate the **seamless integration** capabilities of yellow.ai, enabling effortless chatbot deployment across various platforms.

##### Cons

- Users find the **steep learning curve** challenging, requiring significant time to master the platform effectively.
- Users note a significant **learning curve** when implementing Yellow.ai, particularly for those new to conversational AI technology.
- Users feel **AI limitations** hinder performance, needing better NLP and easier integrations for a smoother experience.
- Users find yellow.ai's platform **complex for newcomers** , needing significant technical knowledge for effective use and integrations.
- Users often face a **difficult implementation** process with Yellow.ai, struggling with integration and adaptation challenges.

#### What Are Recent G2 Reviews of yellow.ai?

**["Yellow.ai Chatbot Developement platform"](https://www.g2.com/survey_responses/yellow-ai-review-10477534)**

**Rating:** 5.0/5.0 stars

_— Adapa Chaitanya M._

[Read full review](https://www.g2.com/survey_responses/yellow-ai-review-10477534)

**["Much needed and detailed path to use the serivce"](https://www.g2.com/survey_responses/yellow-ai-review-4408849)**

**Rating:** 4.5/5.0 stars

_— AVANI S._

[Read full review](https://www.g2.com/survey_responses/yellow-ai-review-4408849)

#### What Are G2 Users Discussing About yellow.ai?

- [How has yellow.ai supported your chatbot automation, and what features do you rely on most?](https://www.g2.com/discussions/how-has-yellow-ai-supported-your-chatbot-automation-and-what-features-do-you-rely-on-most)
- [Is yellow messenger a SaaS company?](https://www.g2.com/discussions/is-yellow-messenger-a-saas-company)
- [Does Yello use AI?](https://www.g2.com/discussions/does-yello-use-ai)
- [What is chatbot yellow?](https://www.g2.com/discussions/what-is-chatbot-yellow)
- [What does Yellow AI do?](https://www.g2.com/discussions/what-does-yellow-ai-do)

### [Glider AI](https://www.g2.com/products/glider-ai-glider-ai/reviews)

Glider AI Skills ValidationPlatform, recognized by G2 as a top 50 AI software for 2024, provides a full-funnel hiring solution from the initial screen to final hire to employee upskilling and reskilling. Glider AI helps employers discover, validate, and develop talent skills using AI-enabled pre-screening software, assessment software, interview software, and L&D solutions. Glider AI supports full-time and contingent hiring programs and technical and non-technical roles to scale hiring for high-volume and highly specialized job requisites. Enterprise, MSP, and Staffing Firm customers a 3x placement rate, a 50% reduction in time-to-fill, and a 98% improvement in candidate satisfaction. For more information, visit Glider AI.

**Average Rating:** 4.7/5.0

**Total Reviews:** 150

#### How Do G2 Users Rate Glider AI?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.2/10)
- **Control:** 9.6/10 (Category avg: 8.8/10)
- **Analytics:** 9.8/10 (Category avg: 8.5/10)
- **Collection of information:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Glider AI?

- **Seller:** [Glider AI](https://www.g2.com/sellers/glider-ai-b404f96e-553f-4158-97a6-ddc69b1c10ad)
- **Year Founded:** 2020
- **HQ Location:** Cupertino, California
- **Twitter:** @GLIDERai  
351 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bf32d287c0a5fd2538ca3f1a0a34793379fb9d36e5b3feb01130dfa81f28b9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgliderai%2F&secure%5Burl_type%5D=linkedin_company_website)  
129 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Technical Recruiter
- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 50% Medium, 38% Large

#### What Do G2 Reviewers Say About Glider AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Glider AI to be an **easy-to-use tool** with a user-friendly interface and hassle-free setup.
- Users value the **regular application testing** in Glider AI, ensuring reliable assessments of candidates' skills and performance.
- Users find Glider AI's **candidate management** effective for streamlining hiring and accurately assessing skills through interactive assessments.
- Users appreciate the **user-friendly interface** of Glider AI, enhancing preparation and confidence for successful interviews.
- Users appreciate the **easy setup** of Glider AI, allowing for a user-friendly and time-saving experience.

##### Cons

- Users note that **assessment issues** such as bugs and theoretical questions can detract from the evaluation experience.
- Users report **irrelevant questions** being asked in Glider AI, which may unsettle candidates unfamiliar with the platform.
- Users suggest that **coding issues** arise due to a lack of practical tasks, hindering effective skill assessment.
- Users note the **delayed updates** , expressing frustration over the lack of improvements for years.
- Users feel there has been **no significant improvement** over the past four years, hindering efficient admin tasks.

#### What Are Recent G2 Reviews of Glider AI?

**["Effortless Question Bank Management for Hiring"](https://www.g2.com/survey_responses/glider-ai-review-12020589)**

**Rating:** 4.0/5.0 stars

_— Pramodchakravarti P._

[Read full review](https://www.g2.com/survey_responses/glider-ai-review-12020589)

**["Glider AI Delivers Real-World Skill Validation with Strong Proctoring"](https://www.g2.com/survey_responses/glider-ai-review-12264421)**

**Rating:** 4.5/5.0 stars

_— T A._

[Read full review](https://www.g2.com/survey_responses/glider-ai-review-12264421)

### [Chatbit](https://www.g2.com/products/chatbit/reviews)

Chatbit is a platform to build AI Chatbots for your website. Boost engagement, answer customer questions 24/7 & capture leads. The chatbots are trained and optimized on your data, upload files, scrape data from your website or provide plaintext inputs. AI is powered by ChatGPT models GPT 3.5 or GPT 4.

**Average Rating:** 4.5/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Chatbit?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 8.6/10 (Category avg: 8.8/10)
- **Analytics:** 8.5/10 (Category avg: 8.5/10)
- **Collection of information:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Chatbit?

- **Seller:** [Chatbit](https://www.g2.com/sellers/chatbit)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9343b4eb013e49a8ac340a9412f707535e19dd765ffac28c804c9d7f85954f50&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchatbit%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 43% Medium

#### What Are Recent G2 Reviews of Chatbit?

**["Chatbit - Elevating customer engagement"](https://www.g2.com/survey_responses/chatbit-review-9475557)**

**Rating:** 4.0/5.0 stars

_— Alejandro A._

[Read full review](https://www.g2.com/survey_responses/chatbit-review-9475557)

**["Create intelligent bots for your site"](https://www.g2.com/survey_responses/chatbit-review-9372010)**

**Rating:** 4.0/5.0 stars

_— Anjani S._

[Read full review](https://www.g2.com/survey_responses/chatbit-review-9372010)

### [Colabo](https://www.g2.com/products/colabo/reviews)

Colabo is a sales acceleration platform that harnesses next-generation engagement channels like LinkedIn, Twitter and Meetup for prospecting and engaging new leads. Sales Representatives can create customized messages that resonate, and achieve increased response rates. Sales Teams have access to live accurate data and the ability to engage with prospects through modern channels and Sales Team Managers have a view into their teams social prospecting activities.

**Average Rating:** 4.5/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Colabo?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 7.5/10 (Category avg: 8.8/10)
- **Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Collection of information:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Colabo?

- **Seller:** [Colabo](https://www.g2.com/sellers/colabo)
- **Year Founded:** 2010
- **HQ Location:** San Carlos, California
- **Twitter:** @Colaboinc  
617 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=687e4bff0c2b27f7de66bb102094a70d2edf203887b19b9087f611751593a599&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcolabo%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 40% Small, 33% Large

#### What Are Recent G2 Reviews of Colabo?

**["Awesome AI tool for automated follow ups in natural language"](https://www.g2.com/survey_responses/colabo-review-8121686)**

**Rating:** 4.0/5.0 stars

_— Aisshwarya K._

[Read full review](https://www.g2.com/survey_responses/colabo-review-8121686)

**["Colabo work ideas are best."](https://www.g2.com/survey_responses/colabo-review-8115010)**

**Rating:** 5.0/5.0 stars

_— Kshitija M._

[Read full review](https://www.g2.com/survey_responses/colabo-review-8115010)

#### What Are G2 Users Discussing About Colabo?

- [What is Colabo used for?](https://www.g2.com/discussions/what-is-colabo-used-for)

### [Quick Facebook Chat App](https://www.g2.com/products/quick-facebook-chat-app/reviews)

Quick Facebook Chat App is a tool designed to integrate Facebook Messenger into e-commerce websites, enabling real-time communication between businesses and customers. This integration allows for immediate responses to inquiries, enhancing customer engagement and support. Key Features and Functionality: - Seamless Integration: Easily embeds Facebook Messenger into your website, providing a familiar chat interface for users. - Real-Time Communication: Facilitates instant messaging between customers and businesses, improving response times and customer satisfaction. - Customization Options: Offers customizable chat widgets to match the website's design and branding. - Mobile Responsiveness: Ensures a smooth chat experience across various devices, including smartphones and tablets. - Automated Responses: Supports setting up automated replies to common questions, enhancing efficiency. Primary Value and Solutions Provided: Quick Facebook Chat App addresses the need for prompt and effective customer communication in the digital marketplace. By integrating a widely-used messaging platform directly into e-commerce sites, it reduces barriers to customer engagement, leading to increased trust and potentially higher conversion rates. The app's real-time chat capabilities ensure that customer inquiries are addressed swiftly, improving overall user experience and satisfaction.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Quick Facebook Chat App?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Control:** 7.3/10 (Category avg: 8.8/10)
- **Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Collection of information:** 7.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Quick Facebook Chat App?

- **Seller:** [ShopBase](https://www.g2.com/sellers/shopbase)
- **Year Founded:** 2014
- **HQ Location:** San Francisco, CA
- **Twitter:** @beeketing  
1,041 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=07048b063a54b4bc4f2d1681d2ed2e898473a23bb2fa4de8bd2fd6448a778607&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopbase%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 79% Small, 21% Medium

#### What Do G2 Reviewers Say About Quick Facebook Chat App?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time connection** with customers through Facebook Messenger integration, enhancing follow-up capabilities.

##### Cons

- Users often face **connection/loading glitches** that hinder timely message delivery and overall chat functionality.
- Users often experience **slow loading** times, leading to delays in sending and receiving messages during chats.
- Users experience **connection and loading delays** with the Quick Facebook Chat App, impacting message delivery and content access.

#### What Are Recent G2 Reviews of Quick Facebook Chat App?

**["Effortless Direct Messaging Across Platforms"](https://www.g2.com/survey_responses/quick-facebook-chat-app-review-12104983)**

**Rating:** 4.5/5.0 stars

_— Darnisha L._

[Read full review](https://www.g2.com/survey_responses/quick-facebook-chat-app-review-12104983)

**["Great Real-Time Customer Chat, but Needs More Reliable Performance"](https://www.g2.com/survey_responses/quick-facebook-chat-app-review-11804754)**

**Rating:** 4.0/5.0 stars

_— Darnisha L._

[Read full review](https://www.g2.com/survey_responses/quick-facebook-chat-app-review-11804754)

#### What Are G2 Users Discussing About Quick Facebook Chat App?

- [What is Quick Facebook Chat App used for?](https://www.g2.com/discussions/what-is-quick-facebook-chat-app-used-for)

- [‹ Prev‹ Prev](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=9#product-list)
- [1](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score#product-list)
- [2](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=2#product-list)
- …
- [6](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=6#product-list)
- [7](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=7#product-list)
- [8](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=8#product-list)
- [9](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=9#product-list)
- 10
- [11](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=11#product-list)
- [12](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=12#product-list)
- [13](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=13#product-list)
- [14](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=14#product-list)
- …
- [50](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=50#product-list)
- [51](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=51#product-list)
- [Next ›Next ›](/categories/chatbots?hsCtaTracking=dac3e87e-c8db-4e6f-90d5-69a506d28d08%7C8ffbf45d-5442-4beb-975b-58cedc5b12ca&order=g2_score&page=11#product-list)

Spotlight Categories

[ETL Tools](https://www.g2.com/categories/etl-tools)

[Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms)

[Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim)

[Fleet Management Software](https://www.g2.com/categories/fleet-management)

[Online Community Management Software](https://www.g2.com/categories/online-community-management)

Similar Categories

- [Bot Platforms](/categories/bot-platforms)

- [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp)

[Browse Chatbots Themes](/categories/chatbots/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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