# Best Chatbots Software - Page 48

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 760

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 760+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Gemini

Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T12%3A16%3A27Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257Ce3383190-f958-4397-bfdf-5f3a9739d450%26page%3D48&secure%5Btoken%5D=9ed8081b8f7aa4c9e8d6d5de19ca9722f26ab11e439b5819b49fcc88287232c6&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [Sybil](https://www.g2.com/products/sybil/reviews)

Sybil is an AI-powered, multilingual chatbot designed to transform how teams access and interact with critical information. By delivering instant, accurate responses sourced directly from a company's knowledge base, Sybil enhances productivity and decision-making processes.

#### Who Is the Company Behind Sybil?

- **Seller:** [SylloTips](https://www.g2.com/sellers/syllotips)
- **Year Founded:** 2023
- **HQ Location:** Rome, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5856aa8e60cc3fb301947197ed48fd31767356109c6717ad298dd07398641da&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyllotips&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Syntheia](https://www.g2.com/products/syntheia-syntheia/reviews)

Syntheia is a powerful conversational AI platform designed to revolutionize how businesses manage their phone interactions. Using advanced natural language processing (NLP), Syntheia serves as a virtual receptionist or call center agent capable of answering calls, handling routine inquiries, qualifying leads, booking appointments, and delivering information—all in real time and without the need for human intervention. Unlike traditional phone systems or simple IVRs, Syntheia engages callers in natural, intelligent conversations. It listens, understands, and responds in a human-like manner, creating a seamless customer experience from the very first ring. Whether it’s answering questions about business hours, transferring calls, confirming appointments, or collecting contact details, Syntheia’s AI handles the call quickly and accurately—24 hours a day, 7 days a week. The platform is used by businesses across industries, including automotive, healthcare, real estate, legal, retail, and more. Companies rely on Syntheia to reduce missed calls, eliminate hold times, improve lead conversion rates, and dramatically lower call center costs. Its plug-and-play design makes it easy to deploy—most businesses can get started in minutes by simply forwarding their existing number. Syntheia also supports outbound calling, allowing businesses to conduct follow-ups, appointment reminders, and political outreach at scale. With a proven track record of over 1,000,000 successful calls, Syntheia delivers measurable value from day one. Our subscriber base is over 20,000 clients strong and growing daily. We are a public trading company (CSE: SYAI), and have been focusing in the AI space for several years. Whether you’re looking to modernize a legacy call center, enhance your customer service, or reduce staffing overhead, Syntheia offers a scalable, no-code solution built for the future of voice communication.

#### Who Is the Company Behind Syntheia?

- **Seller:** [SYNTHEIA](https://www.g2.com/sellers/syntheia)
- **HQ Location:** Vaughan, CA
- **Twitter:** @SyntheiaAi  
79 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d69bba11f14cec745d403c2ebf837b72957779f2a11860cedd7d63ba312f9eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyntheia-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Synthetix Chat](https://www.g2.com/products/synthetix-chat/reviews)

Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies. When customers have complex queries that require human intervention, live chat proves far more efficient than traditional channels. Not only is it quicker and more convenient than waiting on hold to be dealt with, but with AI-powered features, it produces massive ROI. With concurrent chat slots, a live key-press feed and AI-predictive suggestions that recommend articles in real-time, Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.

#### Who Is the Company Behind Synthetix Chat?

- **Seller:** [Synthetix](https://www.g2.com/sellers/synthetix)
- **Year Founded:** 2001
- **HQ Location:** Cambridgshire, UK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f66562e3af95b334a5fd42053605fa0961deee0adf49a9fc81ce856b7ad6aca4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthetix-ltd&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®
- **Phone:** +44 1223 230 230

### [Synthetix Xan](https://www.g2.com/products/synthetix-xan/reviews)

Synthetix’s customer service chatbot, Xan guides your customers through their digital journey not only answering their questions but automating complex processes. Smart integrations allow Xan to carry out tasks such as ID&V, policy admin and bookings. Custom triggers are easily configured so that Xan can offer help proactively when certain conditions are met. For instance, when a particular page is landed on or when certain keywords are entered. Xan seamlessly escalates to live chat when AI detects that a query is too complex to automate or when certain conditions are met through trigger management

#### Who Is the Company Behind Synthetix Xan?

- **Seller:** [Synthetix](https://www.g2.com/sellers/synthetix)
- **Year Founded:** 2001
- **HQ Location:** Cambridgshire, UK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f66562e3af95b334a5fd42053605fa0961deee0adf49a9fc81ce856b7ad6aca4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthetix-ltd&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®
- **Phone:** +44 1223 230 230

### [talkk.ai](https://www.g2.com/products/talkk-ai/reviews)

Talkk.ai is at forefront of innovation in the conversational AI landscape, pioneering solutions that revolutionize the industry. Trusted by leading global brands - Boxer, Absa insurance company South Africa, Future Generali, Absa Bank Mauritius, and the Government of Mauritius. With Talkk.ai enable an enterprise to launch their AI-powered solutions within minutes. With an expansive reach across 30+channels & support for 137 native languages. It elevates conversations with 24/7 availability, multilingual support, and fraud detection. Seamlessly integrating omnichannel AI-Chatbots & human intervention, Talkk.ai empowers businesses to automate tasks, streamline operations, and deliver personalized interactions. Achievements including increased customer satisfaction, reduced operational costs, & enhanced brand perception. It is the trusted partner for organizations seeking to transform conversations, elevate experiences, and achieve unparalleled success. know More: www.talkk.ai

#### Who Is the Company Behind talkk.ai?

- **Seller:** [talkk.ai](https://www.g2.com/sellers/talkk-ai)
- **HQ Location:** Mumbai , IN
- **Twitter:** @talkkdotai  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7fe07ca6681df13944e1675bb01b613b7784fa85f9388456fa760b67b543862c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkk-ai&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of talkk.ai?

**["advanced conversational agents, ideal for customer service"](https://www.g2.com/survey_responses/talkk-ai-review-11363843)**

**Rating:** 4.5/5.0 stars

_— Víctor S._

[Read full review](https://www.g2.com/survey_responses/talkk-ai-review-11363843)

### [TeeDee](https://www.g2.com/products/teedee/reviews)

Botonomics Automations LLP presents TeeDee - an AI Powered Chatbot Platform. TeeDee helps to build affordable AI-enabled chatbots so that small businesses and start-ups can leverage the power of AI. We wish to automate the manual labour required to set up chatbots and continuously update them with the latest information using NLP summarization. Our chatbots have the edge over our competitors as we charge them on a pay per use basis to get all the features of our SaaS platform even with the smallest plan. TeeDee Key Features - 1. Get the best chatbot at the best price 2. Create a chatbot in three clicks without the hassle of coding 3. All round assistance for your customers as well as your team 4. Upgrade your business with TeeDee 5. Real time customization TeeDee Services - 1. Feedback Chatbot 2. Lead Generation Chatbot 3. FAQ Chatbot 4. Live Chat System 5. Support Chatbot 6. Survey Chatbot 7. Appointment Chatbot 8. Custom Chatbot TeeDee Integrations - Easily Integrate your chatbot with your website, email or workspace. With TeeDee, the task of integrating your chatbot with the best tools and applications has become effortless! Get notified at one go using TeeDee Integrations! TeeDee Pricing - Get charged only for what you use! We have introduced a pay per use pricing model in the form of TeeDee credits. Visit teedee.io today!

#### Who Is the Company Behind TeeDee?

- **Seller:** [Botonomics Automations](https://www.g2.com/sellers/botonomics-automations-5fe55917-9118-4c23-8475-6d63795610c9)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Teleform](https://www.g2.com/products/teleform-io-teleform/reviews)

Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate the complexity of coding. Designed for both beginners and experienced creators, Teleform offers an intuitive interface that simplifies the process of chatbot creation from start to finish.

#### Who Is the Company Behind Teleform?

- **Seller:** [teleform.io](https://www.g2.com/sellers/teleform-io)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e69e22cd6444ed7db74b572dafee1f74033b06533b23e970b87b6e647e58388&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteleform&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Tenios Voicebots](https://www.g2.com/products/tenios-voicebots/reviews)

TENIOS - Your Partner for Smart Communication! Welcome to TENIOS, the Cloud Communications provider within the Apifonica Group. Together, we harness Artificial Intelligence and Cloud Technology to assist businesses in communication and business processes. Our flagship, the AI-based Voicebot, is the smart solution for automated dialogues in sales, marketing, customer service, HR, and e-commerce. Our flexible virtual assistants, developed on our in-house telecommunications platform, automate conversations and workflows, send SMS, emails, or messages. Key Benefits at a Glance: Cost Optimization: Automated communication saves costs for companies with over 2,000 monthly calls. Productivity Enhancement: Voicebot relieves teams from time-consuming tasks. Easy Scalability: Reach more people with fewer personnel for promotions or campaigns. Improved Response Rates and Customer Experience: The Voicebot responds instantly and personalizes responses. High Customer Satisfaction: Over 50 projects with a 90% response rate and 70% answers during 4-minute calls. Experience the future of automation with TENIOS and our innovative Voicebot! Together, we shape smart communication and automation, making you the core of your business. TENIOS Platform With our scalable Cloud Communications Platform, we offer a comprehensive suite of voice dialogue and telecommunications services in one place: - Interface for connecting Voicebots (e.g., Dialogflow, RASA) - Voice API for integrating voice services and business applications into telephony SMS Messaging/SMS API - International and geographic phone numbers - Intelligent call routing, cloud call center applications, and IVR - SIP trunk for your PBX

#### Who Is the Company Behind Tenios Voicebots?

- **Seller:** [TENIOS](https://www.g2.com/sellers/tenios)
- **Year Founded:** 2001
- **HQ Location:** Köln, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c286217c8f468fea9c307083e5a45afa371beb39d784549ae21a0f1361738d24&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftenios-gmbh&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

### [Tenyx](https://www.g2.com/products/tenyx/reviews)

INTRODUCING TENYX VOICE, Conversational AI for the Enterprise. Tenyx Voice is an Interactive Virtual Agent (IVA) built from the ground up leveraging today’s modern AI stack. Built by a team with a proven track record in voice AI, and leveraging a unique core AI and voice platform, Tenyx promises to redefine customer interactions for the enterprise.

#### Who Is the Company Behind Tenyx?

- **Seller:** [Tenyx](https://www.g2.com/sellers/tenyx)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [The Bot Company](https://www.g2.com/products/the-bot-company/reviews)

The Bot Company is a San Francisco-based startup founded in 2024, dedicated to developing affordable household robots designed to automate mundane chores, thereby freeing up time for more meaningful pursuits. ([bot.co](https://www.bot.co/?utm\_source=openai)) By integrating advanced AI technologies, these robots aim to enhance daily routines and improve efficiency, positioning the company as a unique player in the growing market for personal robotics.

#### Who Is the Company Behind The Bot Company?

- **Seller:** [The Bot Company](https://www.g2.com/sellers/the-bot-company)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d72557cd845937e867ece8b5b6fc0275a404a3b08ab981813dcea5aa9477478&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbotco%2F&secure%5Burl_type%5D=linkedin_company_website)  
61 employees on LinkedIn®

### [Thundr](https://www.g2.com/products/thundr/reviews)

Thundr is a dynamic random video chat application designed to connect users worldwide through spontaneous, one-on-one video conversations. By leveraging a sophisticated matchmaking algorithm, Thundr ensures engaging and meaningful interactions from the outset, continually enhancing the user experience over time. With a commitment to authenticity, the platform maintains a bot-free environment, fostering genuine connections among its diverse user base. Key Features and Functionality: - Video Chat: Engage in face-to-face conversations with real people globally, offering fast and smooth connections. - Instant Matching: Quickly connect with others, facilitating immediate live chats without unnecessary delays. - Search Filters: Utilize interest or location-based filters to tailor your chat experience, enhancing the relevance of connections. - Text Chat: For moments when video isn't preferred, switch to one-on-one text chats to keep the conversation flowing. - Safety & Moderation: Employs advanced AI technologies and enhanced spam protection to maintain a clean and secure chat environment. - User Experience Customization: Personalize your experience by selecting themes and adjusting settings to suit your preferences. Primary Value and User Solutions: Thundr addresses the modern need for authentic human connections in an increasingly digital world. By providing a platform free from bots and artificial interactions, it offers users a safe and genuine space to meet new people, make friends, and engage in meaningful conversations. The integration of AI moderation ensures a respectful environment, allowing users to connect without concerns over inappropriate content or behavior. Whether seeking casual chats, language practice, or cultural exchange, Thundr facilitates real-time, global interactions that enrich users' social experiences.

#### Who Is the Company Behind Thundr?

- **Seller:** [Thundr](https://www.g2.com/sellers/thundr)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Tiny Talk AI](https://www.g2.com/products/tiny-talk-ai/reviews)

Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.

#### Who Is the Company Behind Tiny Talk AI?

- **Seller:** [Tiny Talk](https://www.g2.com/sellers/tiny-talk)
- **Year Founded:** 2023
- **HQ Location:** Amsterdam
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=217c775e84daf75d7048adc6954c86f8a62b0fb429ddb205a1ce72aad30c9f47&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftiny-talk-ai%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Tohju AI Store Chat](https://www.g2.com/products/tohju-ai-store-chat/reviews)

Transform your WooCommerce store with Tohju's AI Chatbot. Automate support, enhance customer engagement, and drive sales effortlessly. Don't miss out on the opportunity to elevate your eCommerce business with cutting-edge AI technology.

#### Who Is the Company Behind Tohju AI Store Chat?

- **Seller:** [Tohju AI Store Chat](https://www.g2.com/sellers/tohju-ai-store-chat)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium, 100% Small

#### What Do G2 Reviewers Say About Tohju AI Store Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **business support** from Tohju AI Store Chat, enhancing efficiency in handling customer inquiries and sales.
- Users appreciate the **ease of use** of Tohju AI Store Chat, enabling efficient handling of customer inquiries and sales.
- Users find Tohju AI Store Chat to be **extremely helpful** in managing FAQs, improving efficiency in customer service.
- Users value the **time-saving capabilities** of Tohju AI Store Chat, enabling focus on complex customer issues and sales.

##### Cons

- Users note the **limited features** of Tohju AI Store Chat, missing opportunities to suggest complementary products effectively.

### [TOKIbot](https://www.g2.com/products/tokibot/reviews)

TOKIbot: the virtual assistant that interacts with your customers

#### Who Is the Company Behind TOKIbot?

- **Seller:** [TocToc.me](https://www.g2.com/sellers/toctoc-me)
- **Year Founded:** 2014
- **HQ Location:** Roma, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=467e28acc4fdcc20f65733b3a78e1e1bd606bf193ae2b5ea689de2429cc6aaae&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoctoc-me%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

### [tolk.ai](https://www.g2.com/products/tolk-ai/reviews)

tolk.ai offers a agentic AI-powered ecosystem to maximize customer experience and optimize team performance. Genii, an autonomous AI agent, accelerates conversion and improves customer satisfaction by automating interactions with advanced personalization. It integrates with business tools for instant and accurate responses, while reducing the workload for support teams. Thanks to features like ROI tracking and analytics, the Genii solution transforms every conversation into actionable insights. Each conversation reveals trends, pain points, and opportunities to improve customer relationships. Through advanced interaction analysis, businesses optimize their customer service, increase loyalty, and refine their sales strategy. With tolk.ai, empower your teams with the AI ​​tools that transform customer experience into a driver of sustainable growth.

#### Who Is the Company Behind tolk.ai?

- **Seller:** [tolk.ai](https://www.g2.com/sellers/tolk-ai)
- **Year Founded:** 2019
- **HQ Location:** Montpellier, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2419ac47d712ebcc47ae5df8e74909f2369330204ee8b30aecada100fc1f304c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftolk-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

- [‹ Prev ‹ Prev](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7Ce3383190-f958-4397-bfdf-5f3a9739d450&order=g2_score&page=47#product-list)
- [1](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7Ce3383190-f958-4397-bfdf-5f3a9739d450&order=g2_score#product-list)
- [2](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7Ce3383190-f958-4397-bfdf-5f3a9739d450&order=g2_score&page=2#product-list)
- …
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- [46](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7Ce3383190-f958-4397-bfdf-5f3a9739d450&order=g2_score&page=46#product-list)
- [47](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7Ce3383190-f958-4397-bfdf-5f3a9739d450&order=g2_score&page=47#product-list)
- 48
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- [Bot Platforms](/categories/bot-platforms)

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[Browse Chatbots Themes](/categories/chatbots/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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