# Best Chatbots Software - Page 20

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 760

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 760+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=90225&focus%5B%5D=574&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Juicebox

Juicebox is the leading AI recruiting platform for teams that want to identify and engage winning talent faster. Just describe who you're looking for in plain language and surfaces matches across 800M+ candidate profiles across 30+ data sources. It's the sourcing platform behind 5,000+ recruiting teams, including Notion, Ramp, Cursor, and Samsara. Key features include: Search: the world's first people search engine that uses natural language. Describe who you're searching for and find the perfect match from over 30 different data sources. CRM & Outreach: Maximize candidate engagement with AI-powered email campaigns. Personalize messaging at scale using AI commands, and boost response rates by 40%. AI Agents: Manage your own team of AI Agents that source 24/7 and engage candidates autonomously on your behalf. Find more qualified candidates and send more outreach without the manual work.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T16%3A56%3A39Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1563437&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C788bd0be-2fa0-459e-b986-87495e128108%26page%3D20&secure%5Btoken%5D=3ede843d17f2085be6d3c63dea0a0a4e8119194651d596b7e0d36d49aa92ec1d&secure%5Burl%5D=https%3A%2F%2Fjuicebox.ai%2Fdemo-booking%3Futm_source%3DG2%26utm_medium%3DPaid%26utm_campaign%3DAcquisition_All_US-EU_G2_All_Clicks_None_AI-Recruiting-Competitors_2026-08-07%26utm_content%3DAcquisition_All_US-EU_G2_All_Clicks_None_Chatbots_2026-08-07%26cnm%3DAcquisition_All_US-EU_G2_All_Clicks_None_AI-Recruiting-Competitors_2026-08-11%26asnm%3DAcquisition_All_US-EU_G2_All_Clicks_None_Chatbots_2026-08-07&secure%5Burl_type%5D=custom_url)

### [ChatWizard](https://www.g2.com/products/chatwizard/reviews)

ChatGPT-based Customer Service for Your Business. Cheaper than a dedicated Customer Service Rep. Train ChatGPT on your own data. Build custom bots for Internal use, Sales, FAQs or Customer assistance.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate ChatWizard?

- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ChatWizard?

- **Seller:** [ChatWizard](https://www.g2.com/sellers/chatwizard)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 40% Small

#### What Do G2 Reviewers Say About ChatWizard?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ChatWizard, benefiting from its no-code interface for effortless interaction.

#### What Are Recent G2 Reviews of ChatWizard?

**[""Fast, reliable AI assistant for daily communications""](https://www.g2.com/survey_responses/chatwizard-review-11253266)**

**Rating:** 5.0/5.0 stars

_— Cristian C._

[Read full review](https://www.g2.com/survey_responses/chatwizard-review-11253266)

**["Tried ChatWizard—Here’s What I Think"](https://www.g2.com/survey_responses/chatwizard-review-11130968)**

**Rating:** 5.0/5.0 stars

_— Viswajit N._

[Read full review](https://www.g2.com/survey_responses/chatwizard-review-11130968)

### [CloudKarafka](https://www.g2.com/products/cloudkarafka/reviews)

CloudKarafka is a hosted message streaming service.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind CloudKarafka?

- **Seller:** [84codes AB](https://www.g2.com/sellers/84codes-ab-836832e7-4788-43a8-922f-e0699b896c6a)
- **Year Founded:** 2012
- **HQ Location:** Sweden
- **Twitter:** @carlhoerberg  
354 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44ecc3ff807c04e2e7cbd1237416af39ec407b015ec582cb21ac76fc3fed9440&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F84codes-ab%2F&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are G2 Users Discussing About CloudKarafka?

- [What is CloudKarafka used for?](https://www.g2.com/discussions/what-is-cloudkarafka-used-for)

### [Cody](https://www.g2.com/products/cody-cody/reviews)

The magic of ChatGPT meets the expertise of a custom-made AI assistant trained on your specific business.

**Average Rating:** 2.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Cody?

- **Seller:** [Cody](https://www.g2.com/sellers/cody)
- **HQ Location:** New York , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27f1952dc02c4daeabcfaf5a414df96e0f651ccf54580dadbedc00dd44443c9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeetcodyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Dah Reply Chatbot](https://www.g2.com/products/dah-reply-chatbot/reviews)

Customized chatbot solution development to help businesses handle and automate low-level customer service related tasks.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Dah Reply Chatbot?

- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 6.7/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dah Reply Chatbot?

- **Seller:** [Dah Reply AI](https://www.g2.com/sellers/dah-reply-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Diabolocom](https://www.g2.com/products/diabolocom/reviews)

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

**Average Rating:** 4.3/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Diabolocom?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Diabolocom?

- **Seller:** [Diabolocom](https://www.g2.com/sellers/diabolocom)
- **Company Website:** www.diabolocom.com
- **Year Founded:** 2005
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46fd61cc87510788779b3b660192ed8a0a06b2608487a6d3bd2ea048b0259209&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiabolocom%2F&secure%5Burl_type%5D=linkedin_company_website)  
178 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services
- **Company Size:** 60% Medium, 29% Small

#### What Do G2 Reviewers Say About Diabolocom?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Diabolocom's **ease of use** exceptional, facilitating quick adaptation and seamless integration into their workflows.
- Users praise the **exceptionally responsive customer support** of Diabolocom, ensuring smooth implementation and valuable guidance.
- Users commend Diabolocom's **customization options** , allowing seamless integration and tailored solutions that enhance efficiency.
- Users commend the **easy implementation** of Diabolocom, benefiting from swift deployment and responsive customer support.
- Users commend Diabolocom for its **efficiency** in managing multichannel communication, significantly enhancing productivity and user experience.

##### Cons

- Users find the **missing features** in Diabolocom, particularly in integration and basic functionalities, quite limiting.
- Users find it challenging to reach **customer service support** , which hinders their ability to optimize workflows effectively.
- Users often experience **delays up to 30 minutes** during updates, disrupting workflow and causing frustration.
- Users find Diabolocom's **rigid pre-configured workflows** limiting, hindering customization and affecting efficiency in processes.
- Users find the **limited customization** of Diabolocom restricts adapting workflows to their specific customer service needs.

#### What Are Recent G2 Reviews of Diabolocom?

**["Reliable Dialer with Powerful Workflows and Minimal Downtime"](https://www.g2.com/survey_responses/diabolocom-review-13130328)**

**Rating:** 4.5/5.0 stars

_— Martin F._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130328)

**["Easy to Use, Great Support, Limited Workflows"](https://www.g2.com/survey_responses/diabolocom-review-13130309)**

**Rating:** 4.5/5.0 stars

_— albane l._

[Read full review](https://www.g2.com/survey_responses/diabolocom-review-13130309)

### [DocsBot AI](https://www.g2.com/products/docsbot-ai/reviews)

DocsBot is an AI-powered chatbot that helps automate customer support and improve team productivity. It allows businesses to provide detailed and direct answers about their products, including code examples and formatted output. DocsBot can be easily added to websites through embeddable widgets and offers features like custom copywriting, where a customized ChatGPT is trained to know everything about a product, assisting in generating high-quality content. Additionally, DocsBot can reply to support tickets, serve as an internal knowledge bot, and be integrated into products via a powerful API.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate DocsBot AI?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind DocsBot AI?

- **Seller:** [UglyRobot](https://www.g2.com/sellers/uglyrobot)
- **Year Founded:** 2023
- **HQ Location:** Middletown, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85149cea66f4b96a94a6d4c18b9653a35ba40a62d3887a45a851208ed74c9971&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdocsbot-ai&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of DocsBot AI?

**["It's an outstanding AI tool"](https://www.g2.com/survey_responses/docsbot-ai-review-9390285)**

**Rating:** 4.0/5.0 stars

_— Pritesh L._

[Read full review](https://www.g2.com/survey_responses/docsbot-ai-review-9390285)

**["Amazing AI Tool"](https://www.g2.com/survey_responses/docsbot-ai-review-9148655)**

**Rating:** 4.0/5.0 stars

_— Jayrajsinh M._

[Read full review](https://www.g2.com/survey_responses/docsbot-ai-review-9148655)

### [Elqano](https://www.g2.com/products/elqano/reviews)

At Elqano we deeply believe that each employee can learn and be inspired by the work and knowledge of their colleagues. Connecting people and knowledge in large organizations is an untapped opportunity.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Elqano?

- **Seller:** [Elqano](https://www.g2.com/sellers/elqano)
- **Year Founded:** 2018
- **HQ Location:** Bidart, FR
- **Twitter:** @Elqano  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea224dfac959e372d8415b3f6472862715390ad109c3980829ad30baa36bfa8b&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felqano-when-knowledge-finds-people&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Elqano?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy access** to information, enhancing efficiency in large organizations and enterprises.
- Users find Elqano to be a **valuable asset for gaining insights** into their codebase and databases.
- Users find Elqano extremely **time-saving** , allowing for quick information retrieval in large organizations.

##### Cons

- Users find the **pricing too high** and note incompatibility with certain other software, limiting its usability.
- Users find the **integration issues** with other software frustrating, alongside the high pricing of Elqano.
- Users often experience **slow loading times** with Elqano, leading to frustrating delays in receiving responses.

#### What Are Recent G2 Reviews of Elqano?

**["Amazing tool for getting insights from database"](https://www.g2.com/survey_responses/elqano-review-10625069)**

**Rating:** 5.0/5.0 stars

_— Rocky S._

[Read full review](https://www.g2.com/survey_responses/elqano-review-10625069)

**["Nice software for knowledge gathering"](https://www.g2.com/survey_responses/elqano-review-10612385)**

**Rating:** 5.0/5.0 stars

_— Mayur B._

[Read full review](https://www.g2.com/survey_responses/elqano-review-10612385)

### [EnableX Dialogs Cloud](https://www.g2.com/products/enablex-dialogs-cloud/reviews)

EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate EnableX Dialogs Cloud?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 9.2/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind EnableX Dialogs Cloud?

- **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx)
- **Year Founded:** 2017
- **HQ Location:** Singapore
- **Twitter:** @EnablexIo  
108 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b009c518184fe87a925834eb1df96d20d1886e2e3820d385178f307a2e0dca1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18241218%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Large

#### What Do G2 Reviewers Say About EnableX Dialogs Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of EnableX Dialogs Cloud invaluable, allowing chatbot design without coding knowledge.
- Users appreciate the **easy chatbot design** in EnableX Dialogs Cloud, enabling consistent customer interactions effortlessly.
- Users appreciate the **helpful support** of EnableX Dialogs Cloud, benefiting from its 24/7 availability and user-friendly design.
- Users appreciate the **seamless integrations** in EnableX Dialogs Cloud, enhancing customer interaction consistency without coding knowledge.

##### Cons

- Users experience **AI limitations** when dealing with complex queries, resulting in unsatisfactory answers and frustration.
- Users find the **reporting options restricted** , lacking the detail needed for effective analysis of customer behaviors.
- Users find the **lack of detailed reporting options** in EnableX Dialogs Cloud limits analysis of customer behavior and chatbot interactivity.
- Users feel the **reporting options are restricted** , lacking detailed analysis for evaluating customer behavior and chatbot interactivity.

#### What Are Recent G2 Reviews of EnableX Dialogs Cloud?

**["Easier to give your answer"](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351)**

**Rating:** 5.0/5.0 stars

_— Shivpujan M._

[Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10513351)

**["Quickly adapt chatbots to solve evolving customer needs"](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330)**

**Rating:** 4.5/5.0 stars

_— Shihab R._

[Read full review](https://www.g2.com/survey_responses/enablex-dialogs-cloud-review-10286330)

### [FastBots](https://www.g2.com/products/fastbots/reviews)

FastBots create fully automated AI chatbots like ChatGPT to help you or your customers get fast answers about your business with zero coding.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate FastBots?

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind FastBots?

- **Seller:** [FastBots](https://www.g2.com/sellers/fastbots)
- **Year Founded:** 2023
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5cdcf9ebe89364196d8260e89953e86791a9d8a966df8b0e8e93207142d2682f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffastbots-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About FastBots?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **creating their own bots** and uploading documents with FastBots an excellent and enjoyable experience.
- Users find **creating custom bots** and uploading documents to be a wonderful experience with FastBots.
- Users find creating their own bots **incredibly useful** , enhancing their experience with document uploads in FastBots.

#### What Are Recent G2 Reviews of FastBots?

**["Very useful product which you can create your own bot"](https://www.g2.com/survey_responses/fastbots-review-11185946)**

**Rating:** 5.0/5.0 stars

_— Karthik r._

[Read full review](https://www.g2.com/survey_responses/fastbots-review-11185946)

**["Effortless AI Chatbot Creation and Training for Streamlined Customer Support"](https://www.g2.com/survey_responses/fastbots-review-12512224)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/fastbots-review-12512224)

### [GPT-trainer](https://www.g2.com/products/gpt-trainer/reviews)

GPT-trainer is the first and only no-code/low-code framework that enables you to build multi-Agent ChatGPT-like chatbots with function-calling capabilities using your own data. It also supports human escalation. The platform is user-friendly and extremely versatile, supports a variety of use cases and integrates with a growing list of other popular apps.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate GPT-trainer?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GPT-trainer?

- **Seller:** [Paladin Max](https://www.g2.com/sellers/paladin-max)
- **Year Founded:** 2018
- **HQ Location:** Cambridge, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc0fd23f68a1dc32a03ba468ee88da539bb0bf79fcf7c17bc35201e1fc5ab378&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpetal-company&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About GPT-trainer?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **customizability** of GPT-trainer, enabling quick setup and integration for tailored chatbot experiences.
- Users love the **easy integrations** of GPT-trainer, enabling quick setup and flexibility across different platforms.
- Users love the **easy setup** of GPT-trainer, enabling quick creation of branded AI chatbots without coding skills.
- Users enjoy the **ease of creating branded AI chatbots** quickly and without coding, enhancing their customer engagement.
- Users love the **flexibility** of GPT-trainer, allowing easy customization and integration for diverse needs and use cases.

#### What Are Recent G2 Reviews of GPT-trainer?

**["AI Agents made simple—and fast"](https://www.g2.com/survey_responses/gpt-trainer-review-11188624)**

**Rating:** 5.0/5.0 stars

_— Kyle J._

[Read full review](https://www.g2.com/survey_responses/gpt-trainer-review-11188624)

**["GPT-Trainer and Our Clients"](https://www.g2.com/survey_responses/gpt-trainer-review-11305855)**

**Rating:** 5.0/5.0 stars

_— Mark S._

[Read full review](https://www.g2.com/survey_responses/gpt-trainer-review-11305855)

### [HappierHr](https://www.g2.com/products/happierhr/reviews)

We improve business processes & build innovative solutions that delivers transformation.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind HappierHr?

- **Seller:** [Searce](https://www.g2.com/sellers/searce)
- **Year Founded:** 2004
- **HQ Location:** Houston, Texas
- **Twitter:** @searce  
623 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17653c89da904369e72bfeab68feff918c98e3c3ac42c9af1bf668f3203cbe6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsearceinc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,589 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of HappierHr?

**["A great need for todays' HR ? - HappierHR"](https://www.g2.com/survey_responses/happierhr-review-4512561)**

**Rating:** 4.5/5.0 stars

_— Verified User in Mechanical or Industrial Engineering_

[Read full review](https://www.g2.com/survey_responses/happierhr-review-4512561)

**["The HR tool you know you need"](https://www.g2.com/survey_responses/happierhr-review-3091757)**

**Rating:** 4.5/5.0 stars

_— Hannah C._

[Read full review](https://www.g2.com/survey_responses/happierhr-review-3091757)

#### What Are G2 Users Discussing About HappierHr?

- [What is HappierHr used for?](https://www.g2.com/discussions/what-is-happierhr-used-for)

### [Helloumi](https://www.g2.com/products/helloumi/reviews)

Helloumi is a SaaS platform that helps companies engage users, using instant messaging for customer service and conversational commerce.

**Average Rating:** 3.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Helloumi?

- **Control:** 5.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Helloumi?

- **Seller:** [Hello Umi](https://www.g2.com/sellers/hello-umi)
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **Twitter:** @HelloUmi\_es  
255 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee6997b904711e0157073bc61ac52050af9e9f03449c692b95338f26d2a69fca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flandbot-io&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are G2 Users Discussing About Helloumi?

- [What is Helloumi used for?](https://www.g2.com/discussions/helloumi-what-is-helloumi-used-for)
- [What is Helloumi used for?](https://www.g2.com/discussions/what-is-helloumi-used-for)

### [HiBot](https://www.g2.com/products/hibot/reviews)

Through advanced natural language comprehension capabilities it is possible to establish and offer a Chatbot that converses and interacts as a human being. HiBot is 24 hours a day, 7 days a week, available to your customer. Be sure to sell or interact with your audience!

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate HiBot?

- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 7.5/10 (Category avg: 8.5/10)
- **Collection of information:** 6.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HiBot?

- **Seller:** [Hi Platform](https://www.g2.com/sellers/hi-platform)
- **Year Founded:** 2017
- **HQ Location:** São Paulo, BR
- **Twitter:** @HiPlatformBR  
1,042 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b056511a02ee110e8db04d04b376519ed21a9967c5047e6c6650ae7c8e6d55a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhiplatform%2F&secure%5Burl_type%5D=linkedin_company_website)  
148 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of HiBot?

**["A great system for recording customer information"](https://www.g2.com/survey_responses/hibot-review-7880201)**

**Rating:** 5.0/5.0 stars

_— Talita A._

[Read full review](https://www.g2.com/survey_responses/hibot-review-7880201)

**["A good system for recording attendance, but very flawed."](https://www.g2.com/survey_responses/hibot-review-7853116)**

**Rating:** 4.0/5.0 stars

_— Talita P._

[Read full review](https://www.g2.com/survey_responses/hibot-review-7853116)

### [IngestAI](https://www.g2.com/products/ingestai/reviews)

Turn your knowledge base into a ChatGPT-like context-aware bot answering queries on your knowledge base within Slack, Discord, WhatsApp, or through our API.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate IngestAI?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind IngestAI?

- **Seller:** [IngestAI Labs](https://www.g2.com/sellers/ingestai-labs)
- **Year Founded:** 2023
- **HQ Location:** Lewes, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54c0a48ab42f6af3271c9c1885365b0f519efafaedd0e951c1ac8b754e5dc968&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fingestai-io&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Are Recent G2 Reviews of IngestAI?

**["No-Code AI Platform for Building Chatbots, Search, Copilots, and Workflows on Company Data"](https://www.g2.com/survey_responses/ingestai-review-8404270)**

**Rating:** 5.0/5.0 stars

_— Ravi S._

[Read full review](https://www.g2.com/survey_responses/ingestai-review-8404270)

### [Intaker](https://www.g2.com/products/intaker/reviews)

Intaker is an AI-powered platform built to help law firms and local businesses connect with more clients and streamline their operations for faster growth. By automating lead capture, qualification, appointment scheduling, and follow-ups, Intaker empowers businesses to save time, increase conversions, and deliver a seamless client experience. At its core, Intaker combines 24/7 automated chatbots and AI agents to ensure every lead gets immediate attention. These tools engage prospects on your website, via SMS, or through Google Local Service Ads, capturing critical information and keeping conversations active. Intaker’s workflows take automation further by handling essential tasks like scheduling consultations, transferring qualified leads to phone calls, or even presenting retainers directly within chat—allowing law firms to retain clients faster and with less effort. Two-way texting gives firms the flexibility to engage leads through personal manual conversations or automated AI responses, ensuring the right balance of human touch and efficiency. Intaker’s CRM helps firms stay organized by centralizing lead information, simplifying intake, and enabling seamless follow-up. Beyond intake automation, Intaker integrates easily with popular CRMs, practice management software, and thousands more applications via Zapier. This scalability ensures the platform can grow with firms of any size, whether they are just starting or expanding rapidly. By streamlining client acquisition, automating repetitive tasks, and enabling smarter lead management, Intaker helps law firms improve lead conversion rates, reduce operational friction, and focus on building lasting client relationships. It’s a smarter way to grow.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Intaker?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Intaker?

- **Seller:** [Intaker](https://www.g2.com/sellers/intaker)
- **Year Founded:** 2019
- **HQ Location:** Los Angeles, US
- **Twitter:** @intakerHQ  
37 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=158bbae10debc634f518d420fe9057e585ccd9b5c36751d58a171397de65fad9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintaker&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 50% Medium

#### What Do G2 Reviewers Say About Intaker?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **exceptional CRM integration** support that enhances conversion and data collection efficiency.
- Users praise the **exceptional customer support** from Intaker, facilitating seamless integration and improved data collection.
- Users commend the **efficiency** of Intaker, appreciating outstanding support and seamless integrations that enhance data collection.
- Users praise the **outstanding support and collaboration** from the Intaker team, enhancing integrations and data collection.
- Users value the **collaborative support** from Intaker's team in enhancing integrations for improved data collection.

#### What Are Recent G2 Reviews of Intaker?

**["Partnership with Intaker"](https://www.g2.com/survey_responses/intaker-review-11353988)**

**Rating:** 5.0/5.0 stars

_— Michael G._

[Read full review](https://www.g2.com/survey_responses/intaker-review-11353988)

**["Great support and custom integration assistance"](https://www.g2.com/survey_responses/intaker-review-11207970)**

**Rating:** 5.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/intaker-review-11207970)

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Spotlight Categories

[Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)

[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)

[Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll)

[Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software)

[Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

Similar Categories

- [Bot Platforms](/categories/bot-platforms)

- [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp)

[Browse Chatbots Themes](/categories/chatbots/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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