# Best Chatbots Software - Page 24 ## How Many Chatbots Software Products Does G2 Track? **Total Products under this Category:** 762 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Chatbots Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 79,600+ Authentic Reviews - 762+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Chatbots Software ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=90225&focus%5B%5D=574&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215) Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx) **Sponsored** ### Text Text is an AI-first customer service platform built for ecommerce and digital-first businesses that want to grow volume without growing the team. The idea behind Text is simple: your support team is already your biggest sales channel - no matter if it's working on email, tickets, live chat or messaging apps. And now there's a way to unlock their potential with Text! 🛒 Text AI doesn't just support - it sells In Text, AI agents and human agents share one inbox. But unlike most platforms, the Text AI doesn't just answer questions and close chats. It: • detects checkout hesitation and steps in with the right offer; • spots buying signals hiding in routine inquiries • qualifies leads, captures details, and hands your team warm conversations with full context The result? Your support becomes the place where revenue happens. 💡 74% resolution rate, around the clock The AI agent works 24/7, resolving repetitive queries end-to-end - order status, returns, FAQs, product specs - all grounded in your own knowledge base. And it's good at it: 74% resolution rate versus 59% industry average. When no one's online, Text AI agents keep working: • capturing leads • qualifying visitors • collecting what your team needs for a meaningful follow-up When your team's back, it shifts gears - triaging by intent and routing high-value conversations to the right person. 📡 Every channel, one inbox One omnichannel inbox in Text covers chat, email, Facebook Messenger, SMS, WhatsApp, Instagram, Telegram and more. Full conversation history, customer context, and Shopify order data visible per contact. Tickets and chats are unified in one Text interface with shared tagging and routing between communication channels. 🤖 Automation at every level Workflows in Text handle tagging, routing, follow-ups, and notifications - connected to HubSpot, Shopify, Slack, and more. Text AI agents resolve conversations autonomously, with custom skills you define in plain language. Copilot assists your human agents with reply suggestions and summaries. You stay in control: tone, answer length, language - all configurable per AI agent. Conversations in Text can be supervised in real time, with human takeover at any point.. 🌍 Minutes to set up. Built to scale. Whether you're a growing ecommerce brand or a digital-first team scaling fast - setup takes minutes. Point the Text AI at your website and it's handling conversations the same day. Text products are trusted by over 35,000 companies including Unilever, Wembley Stadium, and MIT. 🔒 Text is built for enterprise trust and security • SOC 2 audited • GDPR compliant • CCPA compliant • PCI DSS certified Start your free 14-day Text trial today and see how Text transforms support into measurable ROI. No credit card required. Visit text.com for more! [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-15T00%3A37%3A51Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1511959&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C788bd0be-2fa0-459e-b986-87495e128108%26locale%3Des%26page%3D24&secure%5Btoken%5D=57b16d59c1d4680435c405a20883ef6a9ca02be08914faf536006a4c8d5bad2f&secure%5Burl%5D=https%3A%2F%2Fwww.text.com%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2-clicks&secure%5Burl_type%5D=custom_url) ### [ConverzAI](https://www.g2.com/products/converzai/reviews) ConverzAI is a next-gen, fully autonomous AI recruiter revolutionizing staffing by automating the entire hiring process - from sourcing to final placements. With unmatched speed, accuracy, and efficiency our human-like omnichannel AI recruiter ensures no candidate is left unheard and every business hires the best talent - all with zero human intervention. With seamless ATS integration, enterprise-grade security, rapid deployment, and zero maintenance, ConverzAI is built for enterprise-scale hiring. Our mission is to redefine recruitment with AI - where every candidate is heard, every job is filled on time, and every company secures top talent. **Average Rating:** 4.1/5.0 **Total Reviews:** 7 #### How Do G2 Users Rate ConverzAI? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10) - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind ConverzAI? - **Seller:** [ConverzAI](https://www.g2.com/sellers/converzai) - **Year Founded:** 2019 - **HQ Location:** Seattle, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1943df1bdfeac7469475b73a55e4970427a74564f91c0b42f3e4219211f27518&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconverzai&secure%5Burl_type%5D=linkedin_company_website) 109 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Staffing and Recruiting - **Company Size:** 88% Medium, 13% Large #### What Do G2 Reviewers Say About ConverzAI? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficiency** of ConverzAI, significantly simplifying candidate outreach and saving valuable time. - Users appreciate the **helpfulness** of ConverzAI, simplifying candidate screening and providing valuable insights for recruitment. - Users appreciate how ConverzAI offers **thorough candidate qualification** , ensuring efficient and accurate hiring processes. - Users appreciate how ConverzAI enhances **natural and engaging conversations** , saving time and improving communication efficiency. - Users value the **ease of use** of ConverzAI, appreciating its simplicity and effective integration into their workflows. ##### Cons - Users note the **inaccuracy** in candidate evaluations and context processing, though improvements are being made. - Users experience **AI limitations** with occasional slow processing and robotic responses in longer conversations, requiring manual follow-up. - Users note that the **evaluation accuracy needs improvement** , as it occasionally misses context in longer conversations. - Users find the **slow performance** of ConverzAI can hinder interaction, requiring manual follow-ups for a more personal touch. - Users experience **time delays** with ConverzAI, including missed connections and inconvenient contact times outside regular hours. #### What Are Recent G2 Reviews of ConverzAI? **["Effortless Candidate Insights with User-Friendly Interface"](https://www.g2.com/survey_responses/converzai-review-11908055)** **Rating:** 4.5/5.0 stars _— Anuj K._ [Read full review](https://www.g2.com/survey_responses/converzai-review-11908055) **["Pros And Cons Of ConverzeAI in Non-IT Recruitment"](https://www.g2.com/survey_responses/converzai-review-11908901)** **Rating:** 4.0/5.0 stars _— Mairaj Q._ [Read full review](https://www.g2.com/survey_responses/converzai-review-11908901) ### [Cord](https://www.g2.com/products/cord-cord/reviews) Everything you need to make your product multiplayer 🤝🏽 Add rich, real-time collaboration to your product in minutes with Cord's UI Components, APIs, and SDK. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Cord? - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cord? - **Seller:** [Cord](https://www.g2.com/sellers/cord-0fcf7924-7a27-42aa-9c32-79acdd4351bb) - **Year Founded:** 2016 - **HQ Location:** London, GB - **Twitter:** @corddotcom 846 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=172b05d7273d988981c4c7c6c21d41984a5d07cf8baa1447555b7cfcbbe6f003&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcorddotco%2F&secure%5Burl_type%5D=linkedin_company_website) 53 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Cord? **["Great toolkit for adding chat feature in our products!"](https://www.g2.com/survey_responses/cord-review-9345018)** **Rating:** 4.5/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/cord-review-9345018) ### [Cuber Generative AI Bots](https://www.g2.com/products/cuber-generative-ai-bots/reviews) Cuber Generative AI Bots for Enterprises: We provide enterprises with a SaaS-based low code platform. Our Generative AI-powered bots deliver intelligent automation to unlock your business potential. Our Gen AI bots lead to more intelligent and natural customer support interactions, where these Gen AI chatbots can provide personalized responses and efficiently handle repetitive tasks. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Cuber Generative AI Bots? - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 6.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cuber Generative AI Bots? - **Seller:** [Cuber](https://www.g2.com/sellers/cuber) - **Year Founded:** 2021 - **HQ Location:** Saratoga, California - **Twitter:** @AiCuber 2 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4c4ca0ee39dd3e7cc5000beb7bf3d1400c24460fff8188885d5a05532411483&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcuber-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [Cue](https://www.g2.com/products/cue-technologies-cue/reviews) Cue enables your business to have conversations with customers on multiple digital channels with live chat and chatbots. 1. Chat to customers via WhatsApp, web chat, Messenger and Telegram 2. Respond faster - to customers with chatbots and quick reply templates 3. Reduce costs - chatbots can handle a high volume of queries at a lower cost. 4. Increase sales - with real-time quoting chatbots and lead capturing 5. 24/7 availability - help customers at any time, even outside of business hours. 6 **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Cue? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cue? - **Seller:** [Cue Technologies](https://www.g2.com/sellers/cue-technologies) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed60c7af90c8c9812a61daf504233c52d3af6cf39e0c62c64b423dfc7e7b72d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcue-technologies-ltd%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Cue? **["Intergrating Whats App for business"](https://www.g2.com/survey_responses/cue-review-10907637)** **Rating:** 5.0/5.0 stars _— Dan P._ [Read full review](https://www.g2.com/survey_responses/cue-review-10907637) ### [CustomGPT](https://www.g2.com/products/customgpt/reviews) CustomGPT.ai is a no-code artificial intelligence platform designed to transform business operations by delivering instant, accurate answers derived directly from your organization’s information. This business productivity and AI-driven knowledge management solution serves industries like legal, education, customer service, and more. It is built for organizations seeking efficient internal knowledge retrieval, enhanced employee productivity, and seamless customer support. The platform integrates effortlessly with various data sources, such as HubSpot, SharePoint, websites, and other business systems, enabling users to consolidate their knowledge into a single, accessible hub. By leveraging Retrieval-Augmented Generation (RAG) technology, CustomGPT.ai ensures that every response is grounded in the specific data you provide, eliminating inaccuracies and reducing response times. Key Features: Data Integration: Connect with thousands of data sources, from CRMs to internal knowledge repositories, for a centralized information experience. High Security and Privacy: With SOC-2 Type 2 and GDPR compliance, CustomGPT.ai guarantees data security and never trains on your information, giving you full control. Precision and Accuracy: Industry-leading anti-hallucination technology ensures answers are reliable and aligned with your data. Flexible Deployment Options: Use the AI internally to boost employee efficiency or externally to provide automated customer support around the clock. Trusted by Leading Organizations: MIT, Bernalillo County, and other renowned entities rely on CustomGPT.ai for secure, accurate, and scalable AI solutions. CustomGPT.ai empowers businesses to streamline operations, enhance decision-making, and improve user interactions without the need for technical expertise. By delivering real-time, data-driven insights, the platform helps businesses save time, improve productivity, and offer better service to customers—all while keeping data secure. Whether for internal or external use, CustomGPT.ai is a versatile tool for organizations looking to leverage the power of AI in their workflows. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate CustomGPT? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 5.0/10 (Category avg: 8.5/10) - **Collection of information:** 0.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CustomGPT? - **Seller:** [CustomGPT](https://www.g2.com/sellers/customgpt) - **Year Founded:** 2023 - **HQ Location:** Needham, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8662bb63acd7b1b733be00dabb63fc357cfc75109feab2d81caf5f0857cb9f0c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomgpt%2F&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About CustomGPT? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of understanding** in uploading materials to train CustomGPT exceptionally user-friendly and versatile. - Users find the **ease of uploading materials** to train CustomGPT highly convenient and versatile for their needs. ##### Cons - Users are frustrated by the **lack of conversation retention** , making every interaction feel like starting over. #### What Are Recent G2 Reviews of CustomGPT? **["Great for developing your own 'closed' GPTs"](https://www.g2.com/survey_responses/customgpt-review-10335565)** **Rating:** 4.0/5.0 stars _— Verified User in Non-Profit Organization Management_ [Read full review](https://www.g2.com/survey_responses/customgpt-review-10335565) ### [Dante AI](https://www.g2.com/products/dante-ai/reviews) Dante AI is AI customer service that runs itself. Train an AI agent on your website, documents, or knowledge base - it goes live in 60 seconds and answers customer questions accurately in over 100 languages, via chat or voice. Human handoff is built in. When your AI agent reaches its limits, it transitions the conversation to your team in one message. Every conversation is tracked with resolution rates and satisfaction scores. Deploy as a website widget, standalone page, custom domain, or through the API. Capture leads mid-conversation. Export chat records for compliance. Connect to your existing tools through Zapier and native integrations. No code required. Free to start. Paid plans from $29/month. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Dante AI? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dante AI? - **Seller:** [Dante AI](https://www.g2.com/sellers/dante-ai) - **Year Founded:** 2023 - **HQ Location:** Middletown, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45e01e82089c9a38f019e78a4bf3091956be241a6d08b8708eb4980bb0815ebc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdante-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 167% Large, 67% Small #### What Do G2 Reviewers Say About Dante AI? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Dante AI, appreciating its intuitive design and seamless workflow integration. - Users appreciate the **real-time, accurate responses** from Dante AI, enhancing their travel experience significantly. - Users appreciate the **effective communication** of Dante AI, receiving real-time answers and support in multiple languages. - Users find Dante AI **very helpful** for appointment bookings, guidance, and providing quick responses to customer inquiries. - Users praise the **easy setup** of Dante AI, appreciating its no-code approach for seamless management. ##### Cons - Users highlight the need for **better PHI governance** in Dante AI's initial setup to enhance security. - Users find that **manual preprocessing** is necessary for importing large SKU catalogs, impacting ease of use. #### What Are Recent G2 Reviews of Dante AI? **["Easy to Use, Intuitive, and Packed with Helpful Analytics"](https://www.g2.com/survey_responses/dante-ai-review-13221032)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/dante-ai-review-13221032) **["A genuinely impressive platform. It meets my expectations and more"](https://www.g2.com/survey_responses/dante-ai-review-11845828)** **Rating:** 5.0/5.0 stars _— Victor A._ [Read full review](https://www.g2.com/survey_responses/dante-ai-review-11845828) ### [Digital Impacter](https://www.g2.com/products/digital-impacter/reviews) Digital Impacter is an AI First SaaS-based startup headquarted at Chennai, India that aims to cater cutting-edge technology for enterprises and organizations that aspires to enable technology to leap forward in their respective domains **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Digital Impacter? - **Control:** 6.7/10 (Category avg: 8.8/10) - **Analytics:** 6.7/10 (Category avg: 8.5/10) - **Collection of information:** 6.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Digital Impacter? - **Seller:** [Digital Impacter](https://www.g2.com/sellers/digital-impacter) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Digital Impacter? **["Digital Impacter for AI Software Models"](https://www.g2.com/survey_responses/digital-impacter-review-5037161)** **Rating:** 4.0/5.0 stars _— Rajesh N._ [Read full review](https://www.g2.com/survey_responses/digital-impacter-review-5037161) #### What Are G2 Users Discussing About Digital Impacter? - [What is Digital Impacter used for?](https://www.g2.com/discussions/what-is-digital-impacter-used-for) ### [Domino CRM](https://www.g2.com/products/domino-crm/reviews) A no-code chatbot builder designed for businesses to enhance customer interactions. Featuring a simple drag-and-drop interface, it empowers non-technical teams to create and customize bots capable of processing payments, displaying catalogs, accepting calendar bookings, asking questions, and showcasing images and text. Additional features include broadcasting functionality for message campaigns and an integrated CRM. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Domino CRM? - **Seller:** [Domino CRM](https://www.g2.com/sellers/domino-crm) - **Year Founded:** 2022 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=797cc26e6ef3f33fea7df6b6d3cd366c5f21648039080d30f065bac556cfc476&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdomino-crm%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Domino CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users find Domino CRM **easy to use and set up** , making it ideal for non-tech individuals in tech roles. - Users find the **easy setup** of Domino CRM ideal for non-tech individuals, saving time and effort while meeting daily needs. #### What Are Recent G2 Reviews of Domino CRM? **["Decent tool for marketers"](https://www.g2.com/survey_responses/domino-crm-review-10758906)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/domino-crm-review-10758906) ### [EmbedAI](https://www.g2.com/products/embedai/reviews) Custom AI ChatGPT bot trained on your data. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate EmbedAI? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind EmbedAI? - **Seller:** [EmbedAI](https://www.g2.com/sellers/embedai) - **HQ Location:** Montreal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d8c18da387dffbf538ee0f4ebc2212f89e5724e081209f70cfcb8e81ec2b137&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fembedai%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of EmbedAI? **["EmbedAI feels similar to chatbase.co"](https://www.g2.com/survey_responses/embedai-review-9124451)** **Rating:** 5.0/5.0 stars _— Yash C._ [Read full review](https://www.g2.com/survey_responses/embedai-review-9124451) ### [FilWeb Asia](https://www.g2.com/products/filweb-asia/reviews) FilWeb Asia is the top option for finding the best pool of talented professionals in the Philippines as we are committed to great quality and high standards. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind FilWeb Asia? - **Seller:** [FilWeb Asia](https://www.g2.com/sellers/filweb-asia) - **Year Founded:** 1998 - **HQ Location:** San Pedro, PH - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7494807a9e40dd227c7d21a5d712cf635ea818f648d29f9a2a2eb8c5870bafc9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffilweb-asia-inc-&secure%5Burl_type%5D=linkedin_company_website) 101 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large ### [Formito](https://www.g2.com/products/formito/reviews) Create custom chatbots that talk to your website visitors and turn them into paying customers. Replace traditional forms with a people-friendly one. Engage website visitors, collect leads, and automate your business using real-time actions. **Average Rating:** 1.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Formito? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Formito? - **Seller:** [Formito](https://www.g2.com/sellers/formito) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are G2 Users Discussing About Formito? - [What is Formito used for?](https://www.g2.com/discussions/what-is-formito-used-for) ### [Frontnow Advisor](https://www.g2.com/products/frontnow-advisor/reviews) Frontnow Advisor is an GenAI-powered shopping assistant supercharging the customer journey in online retail. This solution fosters interaction with website visitors, meeting their unique needs and inquiries. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Frontnow Advisor? - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 6.7/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Frontnow Advisor? - **Seller:** [Frontnow](https://www.g2.com/sellers/frontnow) - **Year Founded:** 2020 - **HQ Location:** Berlin, Berlin, Germany - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c2defcae8f77214ecce272ac29be1a25488c12fdcbeafd11f677239f71ff9d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffrontnow&secure%5Burl_type%5D=linkedin_company_website) 35 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Frontnow Advisor? **["Supercharge Customer Interactions"](https://www.g2.com/survey_responses/frontnow-advisor-review-9177659)** **Rating:** 4.5/5.0 stars _— Samritha S._ [Read full review](https://www.g2.com/survey_responses/frontnow-advisor-review-9177659) ### [Further](https://www.g2.com/products/further-further/reviews) We help you increase occupancy with AI powered sales assistants that work together to automate conversations with your prospects. This lets you capture and convert more qualified leads, all while consolidating key information that will help you optimize your sales process. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Further? - **Seller:** [Further](https://www.g2.com/sellers/further-5880f95e-34bf-4b80-91f9-c20db172c838) - **HQ Location:** Charleston, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22eae876dde7f08b442cca6ef3c86743d61f854bd0eeae439c20de1ba4fd3327&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffurthertechnology%2F&secure%5Burl_type%5D=linkedin_company_website) 114 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Further? **["Easy to use and wonderful customer service"](https://www.g2.com/survey_responses/further-review-9712884)** **Rating:** 4.0/5.0 stars _— Allie B._ [Read full review](https://www.g2.com/survey_responses/further-review-9712884) ### [GenieTalk.ai](https://www.g2.com/products/genietalk-ai/reviews) Revolutionize your data verification process with AI-powered virtual agents that enable you to enrich your data in real-time. Our cutting-edge technology provides revolutionary data verification services that are 1000X faster than human agents, making it an ideal solution for large databases and B2B lead/demand generation companies. With GenieTalk.ai's SaaS enterprise software, you can enjoy human-like AI-powered contact center experiences, reduce your costs, and free up your human agents' time. Our patented tool, GenieVerify, fixes stale data through AI enrichment, helping you save billions of dollars over invalid data. Whether you need to verify/enrich your data or fix data quality issues. GenieTalk.ai has got you covered with its comprehensive data management solutions. Get started today and experience the power of AI in data verification. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind GenieTalk.ai? - **Seller:** [Vivek Jain](https://www.g2.com/sellers/vivek-jain) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About GenieTalk.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **customizable tone, style, and personality** of GenieTalk.ai, allowing for personalized interactions. - Users appreciate the **user-friendly interface** of GenieTalk.ai, enhancing their experience with engaging conversations. ##### Cons - Users report **limitations in AI understanding** , particularly with specialized topics and frequent errors in conversations. - Users experience **inaccuracy** with specialized topics, leading to errors and misunderstandings during conversations. #### What Are Recent G2 Reviews of GenieTalk.ai? **["\Powerful\ Conversational AI platform"](https://www.g2.com/survey_responses/genietalk-ai-review-10289548)** **Rating:** 4.5/5.0 stars _— CA Akash L._ [Read full review](https://www.g2.com/survey_responses/genietalk-ai-review-10289548) ### [Goodcall](https://www.g2.com/products/goodcall/reviews) Conversational AI for small business. Answering service which takes a message, shares open hours, covid policy, location, food ordering, table reservations and more. It is always working for you, is free for a solo business owner and setup takes just a few minutes. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Goodcall? - **Seller:** [Goodcall](https://www.g2.com/sellers/goodcall) - **Year Founded:** 2021 - **HQ Location:** Cupertino, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=48e05bc38c2cedb2093ed1d5572b8df675bfbb8a9f111d828f2db44aface6651&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoodcallanswers%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small - [‹ Prev ‹ Prev](/categories/chatbots?order=g2_score&page=23&referral=cargas#product-list) - [1](/categories/chatbots?order=g2_score&referral=cargas#product-list) - [2](/categories/chatbots?order=g2_score&page=2&referral=cargas#product-list) - … - [20](/categories/chatbots?order=g2_score&page=20&referral=cargas#product-list) - [21](/categories/chatbots?order=g2_score&page=21&referral=cargas#product-list) - [22](/categories/chatbots?order=g2_score&page=22&referral=cargas#product-list) - [23](/categories/chatbots?order=g2_score&page=23&referral=cargas#product-list) - 24 - [25](/categories/chatbots?order=g2_score&page=25&referral=cargas#product-list) - [26](/categories/chatbots?order=g2_score&page=26&referral=cargas#product-list) - [27](/categories/chatbots?order=g2_score&page=27&referral=cargas#product-list) - [28](/categories/chatbots?order=g2_score&page=28&referral=cargas#product-list) - … - [50](/categories/chatbots?order=g2_score&page=50&referral=cargas#product-list) - [51](/categories/chatbots?order=g2_score&page=51&referral=cargas#product-list) - [Next › Next ›](/categories/chatbots?order=g2_score&page=25&referral=cargas#product-list) Spotlight Categories [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) [Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software) [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) Similar Categories - [Bot Platforms](/categories/bot-platforms) - [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp) [Browse Chatbots Themes](/categories/chatbots/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated April 9, 2026 Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention. ### Core Capabilities of Chatbot Software To qualify for inclusion in the Chatbots category, a product must: - Provide an output based on the initial request in written or speech form - Allow for the automation of formerly human-necessary tasks - Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface ### Common Use Cases for Chatbot Software Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include: - Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center) - Handling sales and marketing knowledge base queries with automated, scripted responses - Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests ### How Chatbot Software Differs from Other Tools Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension. ### Insights from G2 on Chatbot Software Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption. Show More