# Best Chatbots Software - Page 45 ## How Many Chatbots Software Products Does G2 Track? **Total Products under this Category:** 761 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Chatbots Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 79,600+ Authentic Reviews - 761+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Chatbots Software ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215) Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx) **Sponsored** ### Aissist.io Aissist.io deploys agentic AI "Digital Employees" that don't just answer questions — they complete the work behind them, running multi-step workflows across your CRM, billing, and operational tools to resolve service and sales requests end-to-end. The AI resolves 83% of conversations on average at around $0.60 per resolution, earning a 4.8/5.0 CSAT, with 65+ languages and ~10-minute deployment, all on top of the helpdesk you already run. But resolution is only half the story. Pulse, the insight engine, turns every conversation into intelligence across your users (what they want and where they churn), agents (performance and coaching gaps), products (recurring issues and feature requests), and operations (bottlenecks and cost drivers). Evolve feeds those insights back into your workflows so resolution rates climb and costs fall the longer you run it — turning customer operations from a cost center into a growth engine. Built for SMB and mid-market teams, Aissist unifies automation (AgentMesh), insight (Pulse), and optimization (Evolve) into one operational layer. More than 500 businesses run on Aissist today. See live benchmarks, 10+ native integrations, and per-resolution pricing at aissist.io. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T05%3A01%3A14Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1398334&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C52d8da42-23a0-492e-8764-1bd094cfb9d7%26page%3D45&secure%5Btoken%5D=1f3a2897160bf933f473a59d33688cd5a76f0b10d3b72c32365fd816066c256a&secure%5Burl%5D=https%3A%2F%2Faissist.io&secure%5Burl_type%5D=book_demo) ### [Prettypolly](https://www.g2.com/products/prettypolly/reviews) PollyTalks is an AI-driven language learning platform designed to help users practice speaking foreign languages through interactive conversations. By engaging in realistic dialogues with AI, learners can enhance their vocabulary, improve grammar, and build confidence without the need for a human tutor or language partner. The platform supports 37 languages, including Arabic, Chinese (Mandarin), French, German, Japanese, and Spanish, making it accessible to a diverse user base. Key Features and Functionality: - Realistic Oral Conversations: Engage in lifelike dialogues with AI to practice speaking skills from day one. - Custom Scenarios and Characters: Create personalized AI characters with unique images, personalities, and teaching objectives to keep learning engaging. - Pronunciation Practice: Utilize optional pronunciation assessments to refine your accent and sound more like a native speaker. - Progress Tracking: Monitor your fluency score and track improvements over time to stay motivated and see tangible results. - Beginner-Friendly Tools: Access features like word translations and AI-generated conversation hints to support learners at all levels. Primary Value and User Solutions: PollyTalks addresses common challenges in language learning by providing an accessible, flexible, and cost-effective solution for practicing spoken language skills. It eliminates the need to find conversation partners or hire private tutors, offering an endlessly patient AI that adapts to individual learning paces. By focusing on speaking from the outset, users can accelerate their language acquisition, build confidence, and achieve fluency more efficiently. #### Who Is the Company Behind Prettypolly? - **Seller:** [PrettyPolly](https://www.g2.com/sellers/prettypolly) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e6278ae54cf1d12919f3b158d238c1b26a676a761360c05177a1845ad87cd08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FPollyTalkslanguages&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Qlik Answers](https://www.g2.com/products/qlik-answers/reviews) Qlik Answers is your natural language AI assistant that helps you make better decisions and be more productive using all your trusted data. #### Who Is the Company Behind Qlik Answers? - **Seller:** [Qlik](https://www.g2.com/sellers/qlik) - **Year Founded:** 1993 - **HQ Location:** Radnor, PA - **Twitter:** @qlik 64,130 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd147c14c7daf80e08bf113d2cae24ca3693e49a87c147350c31e8b0961c7297&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10162%2F&secure%5Burl_type%5D=linkedin_company_website) 4,551 employees on LinkedIn® - **Phone:** 1 (888) 994-9854 ### [Qualifire AI](https://www.g2.com/products/qualifire-ai/reviews) Qualifire is a real-time AI safeguard. A real-time GenAI reliability platform that safeguards your application. It ensures your application performs exactly as envisioned with real-time use case enforcement and strict regulatory compliance. Qualifire eliminates all critical errors and 99.6% of any remaining issues, including out-of-scope and biased conversations, as well as responses that don't conform to your company's policies. With rapid training on your use cases and custom policies, Qualifire can be operational within 24 hours, providing unmatched error detection and compliance enforcement at the point of production. Designed by AI industry experts, it integrates smoothly with any workflow, safeguarding AI chatbots, agents, and knowledge bases to protect your brand and information. Trusted by leading innovators, Qualifire lets you launch confidently, knowing that critical issues are detected and neutralized before they reach your customers. #### Who Is the Company Behind Qualifire AI? - **Seller:** [Qualifire](https://www.g2.com/sellers/qualifire) - **Year Founded:** 2023 - **HQ Location:** Tel Aviv, IL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd16cae1c3e912d2d69b35fc3072e2c4b89146e9447595004b34cd67e1ea84aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fqualifire-ai&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® ### [Qualyon](https://www.g2.com/products/qualyon/reviews) Qualyon helps you engage your customers two different ways - the Intelligent Virtual Assistant will pick up the phone and call/receive voice calls or chat over whatsapp, and, - it will connect to agent if required, and coach and monitor agent while conversation is going on. Realtime #### Who Is the Company Behind Qualyon? - **Seller:** [Qualyon](https://www.g2.com/sellers/qualyon) - **Year Founded:** 2017 - **HQ Location:** Smyrna, , US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2aa862f9786bb81a1abf5af4c5fb5c01255c5dbb7c929c851fd79c7f3695d692&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F30935807&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® ### [RaCom](https://www.g2.com/products/racom/reviews) RaCom was created in order to offer a well-trained eCommerce chatbot which can serve customers and offer a smoother shopping experience. #### Who Is the Company Behind RaCom? - **Seller:** [Marici Technology Solutions](https://www.g2.com/sellers/marici-technology-solutions) - **HQ Location:** Seattle, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b23160b508556e0d316a2f38c93e81ebb0cb4557d88ea0e81db17de5cadd9f66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fra-com%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Rationale](https://www.g2.com/products/jina-ai-rationale/reviews) Rationale is a revolutionary Al to assist business owners, managers,and individuals in making tough decisions. Simply enter a pending decision or indecisive options, our latest GPT and in-context learning algorithms will list pros and cons, generate a SWOT analysis, or conduct multi-criteria analysis to help you weigh your options. By considering all relevant factors and your background,Rationale helps you make a rational decision. #### Who Is the Company Behind Rationale? - **Seller:** [Jina AI](https://www.g2.com/sellers/jina-ai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Rebotify](https://www.g2.com/products/rebotify/reviews) Rebotify is an online bot platform to build chat bots. #### Who Is the Company Behind Rebotify? - **Seller:** [Rebotify](https://www.g2.com/sellers/rebotify) - **Year Founded:** 2016 - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95ae0daff4b11e5001195ae9b094a4ff1c8ffd68bdb7262d347b13e10907cbac&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frebotify&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [Rep.ai](https://www.g2.com/products/rep-ai-rep-ai/reviews) Rep.ai is an AI-powered platform designed to enhance sales and customer engagement by converting website traffic into qualified leads and customers. It offers a suite of tools, including AI Live Chat, AI Intent detection, and AI Dialer, to facilitate personalized interactions through text, voice, and video. By integrating seamlessly with platforms like Shopify, Rep.ai provides businesses with the capability to engage visitors in real-time, qualify leads, and streamline the sales process, ultimately boosting conversion rates and sales efficiency. #### Who Is the Company Behind Rep.ai? - **Seller:** [Rep.ai](https://www.g2.com/sellers/rep-ai-30877bb0-755c-49fe-946d-7b61e0b4d827) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [REPLAI - The AI Chatbot to Empower Your Customers](https://www.g2.com/products/replai-the-ai-chatbot-to-empower-your-customers/reviews) REPLAI is the AI-powered chatbot that truly delivers, designed for medium and large businesses seeking to enhance customer interactions. Its multilingual capabilities enable seamless communication across languages, ensuring a personalized and smooth experience. REPLAI exclusively uses your company’s data, guaranteeing privacy and security in every interaction. With quick and easy implementation, it’s a powerful tool for elevating customer support, driving sales, and streamlining onboarding. With REPLAI, every interaction becomes an opportunity for business growth. #### Who Is the Company Behind REPLAI - The AI Chatbot to Empower Your Customers? - **Seller:** [Classlife Education](https://www.g2.com/sellers/classlife-education) - **Year Founded:** 2015 - **HQ Location:** Barcelona, ES - **Twitter:** @ClasslifeEd 208 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b410201f75684d79f4ff9b8a74efa211cb771e2ae27fd3ad947ecfc67ba5fc65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclasslife%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® ### [Replify](https://www.g2.com/products/replify/reviews) Replify is an AI Sales and AI Customer Service Software suite for multi-location gyms, fitness studios, and recreation facilities. Replify is used by Gold's Gym, UFC Gym, Anytime Fitness, and many independent gym locations. Learn more at www.Replify.ai #### Who Is the Company Behind Replify? - **Seller:** [Replify](https://www.g2.com/sellers/replify) - **Year Founded:** 2023 - **HQ Location:** Seattle, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9987f145de7ab2efa99f1604f2f7c36498aa82ebcea99eb9b6906c14149da556&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheylibby%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® ### [Responsa Conversational AI Platform](https://www.g2.com/products/responsa-conversational-ai-platform/reviews) The Conversational AI platform to increase sales and reduce costs. #### Who Is the Company Behind Responsa Conversational AI Platform? - **Seller:** [Responsa Srl](https://www.g2.com/sellers/responsa-srl) - **Year Founded:** 2011 - **HQ Location:** Padua, IT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8e9690b6027ca206731a1e30c716c92c85f969265633f067887526384a519017&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresponsa%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® ### [Responsum](https://www.g2.com/products/responsum-responsum/reviews) Responsum is a Productivity Acceleration Platform designed to enhance organizational efficiency by integrating advanced AI technologies into daily workflows. It enables employees to prioritize tasks, eliminate repetitive work, streamline processes, and scale manual operations. By rapidly prototyping, testing, deploying, and scaling generative AI solutions, Responsum transforms AI projects into tangible business outcomes. #### Who Is the Company Behind Responsum? - **Seller:** [Responsum](https://www.g2.com/sellers/responsum-69f66e85-6b56-446f-a199-9b48a0d9a8d9) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f9b89ae12fe9ee6bacba96e0bfbef56370ce084c1e20572ac308cda7aa5eb3a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresponsumai%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Reverie](https://www.g2.com/products/reverie/reviews) Enhancing Customer Experience with Multilingual Chatbot for E-commerce Platforms! #### Who Is the Company Behind Reverie? - **Seller:** [Reverie](https://www.g2.com/sellers/reverie) - **Year Founded:** 2009 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4c2c7d45e6c39dc7c499c2196ff076ba998e2e4df015fc9dba2d336ccf3aa02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freverie-language-technologies-pvt--ltd&secure%5Burl_type%5D=linkedin_company_website) 192 employees on LinkedIn® ### [RHEA](https://www.g2.com/products/rhea/reviews) R.H.E.A. is an AI employee that works in real-time with your customers across any channel, voice, text, chat you name it. She also partners with your reps and agents, with live sentiment and engagement analytics, and alerts in all conversations. R.H.E.A. fully customizable for your brand. #### Who Is the Company Behind RHEA? - **Seller:** [CAVU Global](https://www.g2.com/sellers/cavu-global) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=903e3b8f5ca4c957c0a659320bfecabea44060f2b11dbb428399ea80f6c1c7ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcavu-global%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Saas Chatbots](https://www.g2.com/products/saas-chatbots/reviews) SaaS Chatbots provides a selection of over 150 AI-powered chatbots tailored for enhancing customer support. #### Who Is the Company Behind Saas Chatbots? - **Seller:** [Saas Chatbots](https://www.g2.com/sellers/saas-chatbots) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=832f0ae773f851d54d392ecf97bc10821f44183626dc19a6e6b6d539aca325b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsaaschatbots%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - 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[Bot Platforms](/categories/bot-platforms) - [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp) [Browse Chatbots Themes](/categories/chatbots/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated April 9, 2026 Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention. ### Core Capabilities of Chatbot Software To qualify for inclusion in the Chatbots category, a product must: - Provide an output based on the initial request in written or speech form - Allow for the automation of formerly human-necessary tasks - Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface ### Common Use Cases for Chatbot Software Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include: - Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center) - Handling sales and marketing knowledge base queries with automated, scripted responses - Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests ### How Chatbot Software Differs from Other Tools Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension. ### Insights from G2 on Chatbot Software Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption. Show More