# Best Chatbots Software - Page 38

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Peek Pro

Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of tour operators have supercharged their revenues and automated operations with this all-inclusive technology.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T07%3A34%3A30Z&secure%5Bdisplayable_resource_id%5D=420&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=47642&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47642&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C52d8da42-23a0-492e-8764-1bd094cfb9d7%26page%3D38&secure%5Btoken%5D=86bd7d8927b745a2c261a9419a9ea1dfa8f9a604d6367007adb4741b915d83fa&secure%5Burl%5D=https%3A%2F%2Fwww.peekpro.com&secure%5Burl_type%5D=custom_url)

### [GiraffeGuru WhatsApp Chatbot](https://www.g2.com/products/giraffeguru-whatsapp-chatbot/reviews)

WhatsApp AI Chatbot In 5 Minutes, no code, just upload your files. Most chatbots on the market are a one-size-fits-all solution. We strongly believe this is not sufficient in the long-term, a lot of chatbots are customer-facing. We provide a tool to monitor and evaluate performance so you can improve your chatbot over time.

#### Who Is the Company Behind GiraffeGuru WhatsApp Chatbot?

- **Seller:** [GiraffeGuru](https://www.g2.com/sellers/giraffeguru)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Gochat](https://www.g2.com/products/gochat/reviews)

Gochat is a versatile communication platform designed to streamline interactions and enhance connectivity for users across various channels. It offers a comprehensive suite of tools that facilitate seamless messaging, collaboration, and engagement, catering to both personal and professional communication needs. Key Features and Functionality: - Multi-Channel Messaging: Gochat supports communication across multiple platforms, ensuring users can connect effortlessly regardless of their preferred medium. - Real-Time Collaboration: The platform enables instant sharing of messages, files, and media, promoting efficient teamwork and information exchange. - Customizable Bots: Users can create and deploy bots tailored to specific tasks, automating routine processes and enhancing productivity. - Secure Communication: Gochat prioritizes user privacy and data security, implementing robust measures to protect sensitive information. - User-Friendly Interface: The intuitive design ensures a smooth user experience, allowing individuals and teams to navigate and utilize features with ease. Primary Value and Solutions Provided: Gochat addresses the need for a unified communication solution that bridges gaps between different messaging platforms. By offering multi-channel support and real-time collaboration tools, it eliminates the inefficiencies associated with juggling multiple apps and services. The integration of customizable bots automates repetitive tasks, freeing up time for users to focus on more strategic activities. Overall, Gochat enhances productivity, fosters better collaboration, and ensures secure and efficient communication for its users.

#### Who Is the Company Behind Gochat?

- **Seller:** [Go Chat](https://www.g2.com/sellers/go-chat)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [GptPanda](https://www.g2.com/products/gptpanda/reviews)

GptPanda: Your AI-Powered Slack Assistant Artificial intelligence based on ChatGPT, which will help you with any question without leaving the workspace. GptPanda will be the best assistant for your team, increasing its productivity thanks to the latest artificial intelligence models! GptPanda's benefits: 1. Unlimited number of requests 2. Answers come in the Thread to avoid clogging the message feed 3. Can be used as a personal ChatGPT with continuous communication in the Messages section Easy to use: 1. Call @GptPanda on any public #channel and ask your question 2. Write to Panda in the Messages section of the app and get a reply within 5 seconds

#### Who Is the Company Behind GptPanda?

- **Seller:** [GptPanda](https://www.g2.com/sellers/gptpanda)
- **Year Founded:** 2024
- **HQ Location:** Tallin, EE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c830de1cc7d31276c0442b0412e4741fe5203ed5fbb6ba532ff1d208b91c3a21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgptpanda-io&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Grayscale](https://www.g2.com/products/paylocity-grayscale/reviews)

Grayscale is the #1 AI-powered engagement platform, tailor-made for high-volume hiring and onboarding. Our AI assistant, Gracie, enhances candidate relationships while automating repetitive tasks—transforming hiring from a transactional process into a competitive advantage. With Grayscale, enterprise companies like Hersheys, Avis Budget, and QuikTrip achieve 30%+ faster time-to-fill, 50%+ less candidate ghosting, and save 12+ hours per requisition. Unlike point solutions that add to tech stack bloat, our platform can replace 3-4 tools while integrating seamlessly with your existing ATS. Designed for high-volume hiring and built to handle extreme volume surges, Grayscale helps teams navigate hiring whiplash with context-aware AI that maintains meaningful candidate engagement throughout the entire journey—from the first hello to successful onboarding.

#### Who Is the Company Behind Grayscale?

- **Seller:** [Paylocity](https://www.g2.com/sellers/paylocity)
- **Company Website:** www.paylocity.com
- **Year Founded:** 1997
- **HQ Location:** Schaumburg, IL
- **Twitter:** @Paylocity  
4,577 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=212af04cd9a730ea20c60ec502c06e4fe22319f50fb7cb5bd2952e42a96b3069&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F24614%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,978 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Recruiter, Talent Acquisition Specialist
- **Top Industries:** Hospital & Health Care, Staffing and Recruiting
- **Company Size:** 50% Large, 50% Small

#### What Do G2 Reviewers Say About Grayscale?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of setup and communication** with Grayscale, enhancing their candidate interaction experience.
- Users appreciate the **easy communication features** of Grayscale, enhancing connections and efficiency with candidates.
- Users value the **effective candidate engagement** in Grayscale, leading to quick responses and streamlined communication.
- Users find Grayscale to be a **time-saving tool** , enhancing efficiency in communication and candidate management.
- Users appreciate the **improved communication efficiency** with Grayscale, finding texting easier and more effective than email.

##### Cons

- Users find the **messaging issues** in Grayscale inconvenient, citing character limits and a lack of sending shortcuts.
- Users find the **missing features** of Grayscale, such as messaging limits and slow processes, frustrating for communication.
- Users find it **tedious to manage candidates** due to multiple steps and time zone confusion affecting communication.
- Users face **notification issues** with Grayscale, often missing messages and relying on manual refreshes to stay updated.
- Users face **scheduling issues** with Grayscale, requiring manual updates and delayed integration with tracking systems.

### [GreyLabs AI](https://www.g2.com/products/greylabs-ai/reviews)

GreyLabs AI is an advanced speech and text analytics platform designed to help businesses extract actionable insights from customer interactions, including calls and emails. By leveraging cutting-edge Generative AI, GreyLabs AI transforms unstructured data into meaningful intelligence, enhancing operational efficiency and customer satisfaction.

#### Who Is the Company Behind GreyLabs AI?

- **Seller:** [GreyLabs AI](https://www.g2.com/sellers/greylabs-ai)
- **Year Founded:** 2023
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a5edf12ad1293af1470410d5e8550f1da1a10afb7dad7311a7ffb2ba41a7f253&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreylabs-ai&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

### [Gridspace Grace](https://www.g2.com/products/gridspace-grace/reviews)

Grace is a task-specific voice bot that can handle multi-turn customer interactions in a natural and friendly way. We are making Grace for hybrid workforces, allowing voice bots and expert agents to tag-team contact center workloads.

#### Who Is the Company Behind Gridspace Grace?

- **Seller:** [Gridspace](https://www.g2.com/sellers/gridspace)
- **Year Founded:** 2012
- **HQ Location:** Los Angeles, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0fdd7f529eb437ff85c5464cedcd9fd27b08f607bb805a90d9ff131d4300679&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgridspace-inc&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

### [Gumdropit](https://www.g2.com/products/gumdropit/reviews)

Gumdrop is an AI-powered virtual assistant designed to streamline your scheduling and productivity tasks through simple text and email interactions. By integrating seamlessly with your existing communication channels, Gumdrop eliminates the need for additional apps, allowing you to manage your calendar, set reminders, and perform various tasks effortlessly. Key Features and Functionality: - Event Creation and Management: Easily add, edit, or delete events by specifying the details via text. - Invitations: Invite others to your events by providing their email addresses. - Upcoming Events Overview: Request a summary of your upcoming schedule to stay informed. - Note Capture: Send messages to store notes for future reference. - Web Browsing and Information Retrieval: Ask questions or request web page links for quick information access. - Restaurant Reservations: Provide details, and Gumdrop will find availability and book reservations on your behalf, adding them to your calendar. - Reminders and To-Do Lists: Set reminders or to-dos that are added directly to your calendar. - Recurring Events: Schedule repeating events with ease. - Location Updates: Add or modify event locations, including switching to virtual meeting links. Gumdrop's primary value lies in its ability to simplify and automate routine scheduling and organizational tasks, thereby enhancing productivity. By leveraging AI to handle these activities through familiar communication methods, users can focus more on their core responsibilities without the distraction of managing multiple apps or interfaces. This streamlined approach not only saves time but also reduces the cognitive load associated with daily planning and coordination.

#### Who Is the Company Behind Gumdropit?

- **Seller:** [Gumdrop](https://www.g2.com/sellers/gumdrop)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Gustabot](https://www.g2.com/products/gustabot/reviews)

Gustabot enhances WhatsApp interactions with an AI-driven custom API interface.

#### Who Is the Company Behind Gustabot?

- **Seller:** [Gustabot](https://www.g2.com/sellers/gustabot)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Hablo.pro](https://www.g2.com/products/hablo-pro/reviews)

Hablo.pro is an AI-driven language learning platform designed to help users achieve B2-level proficiency in over 10 languages, including Spanish, French, German, Chinese, Japanese, and more. Central to the platform is Nacho, an AI tutor who engages learners in natural conversations, adapting to their skill level and learning style. Nacho provides gentle corrections and personalized feedback, facilitating rapid improvement in speaking abilities. By focusing on real-time, interactive dialogue, Hablo.pro enables users to build fluency and confidence efficiently, aiming to reach advanced language levels in months rather than years. Key Features and Functionality: - Multi-Language Support: Offers practice in over 10 languages, including English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, and Korean. - Adaptive AI Conversations: Nacho tailors conversations to the user's proficiency and learning preferences, ensuring engaging and effective practice sessions. - Real-Time Feedback: Provides immediate, personalized corrections and vocabulary suggestions during and after conversations to enhance learning. - Flexible Practice Sessions: Allows conversations up to 15 minutes, with subscription plans offering 200 minutes per month and unused minutes rolling over. - Transparent Pricing: Offers a free trial with 10 minutes of practice, a subscription plan at $12/month or $120/year, and a pay-as-you-go option for $8 per 100 minutes. Primary Value and User Solutions: Hablo.pro addresses the common challenge of finding consistent, judgment-free speaking practice in language learning. By simulating real-life conversations with an AI tutor, it provides a safe and flexible environment for users to practice speaking skills at their own pace. This approach helps learners overcome the fear of making mistakes, build confidence, and achieve conversational fluency more rapidly than traditional methods. Whether preparing for travel, professional opportunities, or personal enrichment, Hablo.pro offers a practical solution to mastering new languages through active engagement and personalized feedback.

#### Who Is the Company Behind Hablo.pro?

- **Seller:** [Hablo.pro](https://www.g2.com/sellers/hablo-pro)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Hachidori](https://www.g2.com/products/hachidori/reviews)

Hachidori is a no-code chatbot development platform designed to enhance user experiences across various communication channels, including LINE, web chat, and LINE WORKS. By leveraging advanced chatbot and API technologies, Hachidori enables businesses to improve customer lifetime value (LTV) and reduce operational costs. Its intuitive interface allows users to create and manage chatbots without any programming knowledge, facilitating seamless integration with existing systems and processes. Hachidori's comprehensive support system ensures that clients receive assistance throughout the entire implementation process, from initial planning to ongoing optimization. Key Features and Functionality: - Segmented Messaging: Deliver targeted messages based on user data, registration dates, and scenario interactions to enhance engagement. - Dynamic Rich Menus: Customize LINE's rich menus dynamically for each user, improving navigation and user experience. - Scenario-Based Interactions: Tailor surveys and diagnostics by adjusting questions according to user tags, ensuring relevance and accuracy. - Hybrid Chat Support: Combine automated responses with human intervention to provide efficient and personalized customer support. - Campaign Management: Implement and manage campaigns with incentives like instant wins and LINE points to boost user engagement. - Comprehensive Analytics: Access dashboards for conversation statistics, segment performance, and funnel analysis to inform decision-making. - Data Export: Export conversation logs, tags, and other data in CSV format for further analysis and reporting. - Scenario and FAQ Management: Easily edit conversation flows, FAQs, and language processing databases through a user-friendly interface. - API Integration: Seamlessly connect with external systems like CRM platforms to synchronize and utilize data effectively. Primary Value and Solutions Provided: Hachidori addresses the need for efficient and personalized customer communication by offering a versatile chatbot development platform that requires no coding skills. It empowers businesses to automate routine interactions, thereby reducing response times and operational costs. By enabling targeted messaging and dynamic content delivery, Hachidori enhances customer engagement and satisfaction. Its robust analytics and data management capabilities allow organizations to make informed decisions and continuously improve their communication strategies. Ultimately, Hachidori helps businesses build stronger relationships with their customers while optimizing internal processes.

#### Who Is the Company Behind Hachidori?

- **Seller:** [hachidori.io](https://www.g2.com/sellers/hachidori-io)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Hala.ai](https://www.g2.com/products/hala-ai/reviews)

Hala.ai is an AI platform (AI framework and Conversational UI) for businesses that use business software (SAP, Microsoft Dynamics, QuickBooks Online, and others). Our solution aims to automate routine activities, reduce operational costs, and allow the users to spend less time on repetitive work via blending the functionality of business applications into one conversational UI. We launched our first SaaS solution with 50 pre-built Digital Skills for QuickBooks Online in December 2020.

#### Who Is the Company Behind Hala.ai?

- **Seller:** [Hala.ai](https://www.g2.com/sellers/hala-ai)
- **Year Founded:** 2017
- **HQ Location:** Tallinn, EE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=401f98229a9ced9f4090ec3e2867c316a217a7db2b6180eb98ecd46b91e6b09d&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhaladigital&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [HaveFunnels](https://www.g2.com/products/havefunnels/reviews)

HaveFunnels is an omnichannel customer-engagement platform that unifies every conversation your business has—across WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS—into a single AI-powered workspace. Built for high-growth B2B & B2C companies, it replaces a patchwork of point tools with one inbox, one automation engine and one analytics layer, so teams never miss a lead and customers always get fast, contextual responses.

#### Who Is the Company Behind HaveFunnels?

- **Seller:** [HaveSuite](https://www.g2.com/sellers/havesuite)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20dc910bdf414bdb0d1a6a666926ec3d174e62d2023d4354651a77d1e26fb09a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhavefunnels%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HelloBot](https://www.g2.com/products/hellobot/reviews)

Hellobot - an advanced voice bot

#### Who Is the Company Behind HelloBot?

- **Seller:** [HelloBot](https://www.g2.com/sellers/hellobot)
- **HQ Location:** Katowice, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42974f4f99a698769cef01bfaad3f0d0927e9485000fb0bdf3f2a5c302b50f5f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhellobot-voice-agents&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

### [Hello Moe](https://www.g2.com/products/hello-moe/reviews)

Moe is a one-stop shop for chatbots, live chat and messaging. Build and launch chatbots in minutes. with our no-code bot builder. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time. Engage every customer. Capture leads. Automate FAQ's. Sell more

#### Who Is the Company Behind Hello Moe?

- **Seller:** [Hello Moe](https://www.g2.com/sellers/hello-moe)
- **HQ Location:** London , GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee20cf9f3cb35e5918a13de03c018bc9e206c0f7c113611cd5eec1da63098b9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhello-moe%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [hellomybot](https://www.g2.com/products/hellomybot/reviews)

Hellomybot.io is a simple tool to create and manage conversational agents for websites or smartspeakers and improve lead conversion rate.

#### Who Is the Company Behind hellomybot?

- **Seller:** [hellomybot](https://www.g2.com/sellers/hellomybot)
- **Year Founded:** 2019
- **HQ Location:** Perpignan, FR
- **Twitter:** @hellomybot\_io  
22 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=132d7bea8c6e5c5082f25adbcbb0c078089744bc013c50d638844114e887bf72&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhellomybot&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

- [‹ Prev ‹ Prev](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=37#product-list)
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- [2](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=2#product-list)
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- [Bot Platforms](/categories/bot-platforms)

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 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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