# Best Chatbots Software - Page 28 ## How Many Chatbots Software Products Does G2 Track? **Total Products under this Category:** 761 ### Category Stats (Aug 2026) - **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Chatbots Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 79,600+ Authentic Reviews - 761+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Chatbots Software ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215) Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX. Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx) **Sponsored** ### GTM Studio - Powered by ZoomInfo Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace so plays fire automatically, moments aren't missed, and reps always know what to do next. Designed for RevOps and marketing teams, GTM Studio eliminates tool sprawl by connecting CRM, marketing, sales, and third-party data into a single live canvas - giving every team a complete, AI-ready view of their market. At the core of GTM Studio is built-in waterfall enrichment that automatically fills in missing contact and account data across 25+ vendors, so the data powering every play is always complete and actionable. AI-powered insights surface buying signals in real time, helping teams respond to in-market buyers in under five minutes - before competitors have even pulled a list. Every insight is grounded in your ICP, so GTM decisions are faster, sharper, and more informed. GTM Studio is built for speed to execution. A library of pre-built plays - including inbound acceleration, champion tracking, and competitive displacement - can be launched in a single click, with no tickets, no engineering support, and no waiting. Custom plays can be designed, tested, and scaled without code or developer involvement, compressing what used to take weeks into minutes. Specialized AI agents handle enrichment, scoring, routing, and message creation automatically, so teams stay focused on results rather than operations. GTM Studio integrates with the tools revenue teams already rely on - Salesforce, HubSpot, Salesloft, Gong, Slack, and 50+ more - ensuring signals flow freely across the stack and execution happens without friction. Built-in analytics measure what's working in real time, while automated workflows and alerts keep teams responsive to every change in GTM data. The result is a GTM motion that runs on its own - where top-performing teams launch more than 50 plays per quarter, expansion campaigns that once took three weeks go live in 30 minutes, and every seller always knows exactly where to focus next. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T07%3A06%3A18Z&secure%5Bdisplayable_resource_id%5D=497&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=135441&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=135441&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C52d8da42-23a0-492e-8764-1bd094cfb9d7%26page%3D28&secure%5Btoken%5D=b8c717760f44422fa01bbb65f6cc3a68ed4d67ac94939d8d9586e27f4126ff67&secure%5Burl%5D=https%3A%2F%2Fwww.zoominfo.com%2Foffers%2Flead-intelligence%3Fcamp_id%3D7017y000023VPfYAAW%26utm_source%3DG2%26utm_medium%3DG2clicks%26utm_campaign%3DStudio_LeadIntelligence_NB-All_G2_NA_US%26utm_content%3DFT%26offer%3Dfree_trial&secure%5Burl_type%5D=custom_url) ### [Rapidbott](https://www.g2.com/products/rapidbott/reviews) Rapidbott is a chatbot platform designed to help businesses automate their customer interactions across various messaging channels, especially WhatsApp. It allows companies to create and manage chatbots that handle customer queries, provide support, and automate routine tasks without needing any coding skills. Rapidbott also integrates with APIs, offers advanced analytics, and supports businesses in improving their communication efficiency, reducing response times, and enhancing customer engagement through automation. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Rapidbott? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Rapidbott? - **Seller:** [Rapidbott](https://www.g2.com/sellers/rapidbott) - **Year Founded:** 2021 - **HQ Location:** Kottayam, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7986d843eab3c4aa434565841601966809b9339680c0d5392d98f41804acf353&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapidbott%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Do G2 Reviewers Say About Rapidbott? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **responsive customer support** of Rapidbott, appreciating the team's assistance whenever needed. - Users value the **excellent support** from the Rapidbott team, always available to assist when needed. #### What Are Recent G2 Reviews of Rapidbott? **["Great Product and Great Service"](https://www.g2.com/survey_responses/rapidbott-review-10399829)** **Rating:** 5.0/5.0 stars _— Verified User in Leisure, Travel & Tourism_ [Read full review](https://www.g2.com/survey_responses/rapidbott-review-10399829) ### [Realmate Chat](https://www.g2.com/products/realmate-chat/reviews) WhatsApp feito para equipes: melhore a colaboração em equipe, previna falhas de comunicação e perda de leads. Automatize comunicações repetitivas como qualificação de leads, perguntas frequentes e agendamento de demonstrações. Economize tempo das equipes e ofereça suporte ao cliente 24/7. Faça vendas e atendimento ao cliente pelo WhatsApp com automações Criação de fluxos de trabalho: faça integrações usando nossa API robusta e mais de 5 mil outras ferramentas **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Realmate Chat? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Realmate Chat? - **Seller:** [Realmate](https://www.g2.com/sellers/realmate) - **HQ Location:** St.-Cloud, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9da92c9afd929c55a318faefa8bc1a2e82aba59b2c972556fe93ab7b2d5f305b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frealmate%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Realmate Chat? **["Relamate"](https://www.g2.com/survey_responses/realmate-chat-review-9961319)** **Rating:** 5.0/5.0 stars _— Verified User in Commercial Real Estate_ [Read full review](https://www.g2.com/survey_responses/realmate-chat-review-9961319) ### [Resolve AI Chatbot](https://www.g2.com/products/resolve-ai-chatbot/reviews) ResolveAI offers ChatGPT-powered Chatbots for Customer Service. - Create and train chatbots in just minutes with no code! - Upload your documentation PDF, Docx, CSV - Upload your website content with just site URL - Customize chatbot appearance. Add Logo, name and welcome message - Use Live Chat to join conversation and help customer resolve issues. - Track chatbot performance from Dashboard **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Resolve AI Chatbot? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 6.7/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Resolve AI Chatbot? - **Seller:** [Resolve AI](https://www.g2.com/sellers/resolve-ai) - **Year Founded:** 2022 - **HQ Location:** Tel Aviv, IL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a169ee6c4aa9a8441b6b015668d743a41aa6dae16ec8b89e61a9575128e1c1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresolveaihq%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Resolve AI Chatbot? **["Leaders in AI Ticketing"](https://www.g2.com/survey_responses/resolve-ai-chatbot-review-8893450)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/resolve-ai-chatbot-review-8893450) ### [RoboMatic.ai](https://www.g2.com/products/robomatic-ai/reviews) RoboMatic is the next generation bot system that can assist people in their daily life. It can be integrated in desktop, web, mobile or IoT applications to be used in businesses or personal purposes. RoboMatic intelligence is improving every second by teachers all over the world. A free API for developers and much more! **Average Rating:** 3.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate RoboMatic.ai? - **Control:** 6.7/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind RoboMatic.ai? - **Seller:** [InfraDrive](https://www.g2.com/sellers/infradrive) - **HQ Location:** N/A - **Twitter:** @RoboMatic\_AI 49 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 33% Large #### What Are Recent G2 Reviews of RoboMatic.ai? **["Freely available API which is useful for daily life"](https://www.g2.com/survey_responses/robomatic-ai-review-9806974)** **Rating:** 4.5/5.0 stars _— Vinay K._ [Read full review](https://www.g2.com/survey_responses/robomatic-ai-review-9806974) **["Use of tests in AI"](https://www.g2.com/survey_responses/robomatic-ai-review-9878673)** **Rating:** 4.0/5.0 stars _— Julio C._ [Read full review](https://www.g2.com/survey_responses/robomatic-ai-review-9878673) ### [Sara](https://www.g2.com/products/sara/reviews) Sara is a breakthrough digital assistant for case managers that does most of the work a human assistant can do in terms of client follow-up, data entry, and documentation—something that typically absorbs 60%–80% of front-line staff time. Sara can complete direct client communication by text, including surveys and follow ups, and automatically stores the interaction in an agency’s existing platform technology, whether it’s an Electronic Health Record (EHR), a Case Management System (CMS) a Client Relationship Management System (CRM), or any other system of record. It also manages electronic signatures and has HIPAA compliant remote video conferencing. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Sara? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Sara? - **Seller:** [SaraWorks](https://www.g2.com/sellers/saraworks) - **Year Founded:** 2010 - **HQ Location:** Coeur d'Alene, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a41137d28d23b09fb0a151e8fd4e4a374e758fbd36a61f2d9570dfee37baca9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsara-works%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Sara? **["Good to service's & support by company"](https://www.g2.com/survey_responses/sara-review-8585293)** **Rating:** 4.5/5.0 stars _— Satya Narayan P._ [Read full review](https://www.g2.com/survey_responses/sara-review-8585293) ### [SigmaMind AI](https://www.g2.com/products/sigmamind-ai/reviews) SigmaMind AI is a platform for building, deploying, and managing conversational and voice AI agents. It enables businesses, developers, and agencies to create AI agents that understand context, integrate with external tools, execute actions, and communicate across chat and voice channels in real time. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate SigmaMind AI? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind SigmaMind AI? - **Seller:** [Neo Trade](https://www.g2.com/sellers/neo-trade) - **Year Founded:** 2023 - **HQ Location:** San Fransisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=819ce1843b28788675a674f6f4db620d126b88b5c6988d8d8d2ad80b60fdbe5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsigmamind-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of SigmaMind AI? **["Great Experience"](https://www.g2.com/survey_responses/sigmamind-ai-review-8732470)** **Rating:** 5.0/5.0 stars _— Sharon W._ [Read full review](https://www.g2.com/survey_responses/sigmamind-ai-review-8732470) ### [Skit](https://www.g2.com/products/skit-skit/reviews) Skit.ai is an AI-first SaaS voice automation company that helps enterprises transform the customer experience by automating their contact center queries. With over 10 million hours of training data, Skit.ai can currently respond in over 16+ languages, covering over 160+ dialects and replicating human-like conversations. Skit currently serves a variety of enterprise clients across diverse sectors. Enterprises have been able to streamline their contact center operations, reduce cost and also enhance customer experience & engagement. Featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6, Skit has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation and recently been awarded ‘Tech Startup of the Year’ in Artificial Intelligence 2021 by Entrepreneur India. **Average Rating:** 2.5/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Skit? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.2/10) #### Who Is the Company Behind Skit? - **Seller:** [Skit](https://www.g2.com/sellers/skit) - **Year Founded:** 2016 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=470de96440bccacc3fc885ae34dd88da64a087680ed663b3063c7b594315cf99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskit-ai&secure%5Burl_type%5D=linkedin_company_website) 181 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium, 33% Small #### What Are Recent G2 Reviews of Skit? **["Promising AI voice agent with room for improvemnet"](https://www.g2.com/survey_responses/skit-review-11059805)** **Rating:** 4.5/5.0 stars _— Jeykaran G._ [Read full review](https://www.g2.com/survey_responses/skit-review-11059805) **["Sketch is an excellent voice analysis software"](https://www.g2.com/survey_responses/skit-review-8713015)** **Rating:** 4.5/5.0 stars _— Anschaire Gildas N._ [Read full review](https://www.g2.com/survey_responses/skit-review-8713015) ### [SmoothWeb](https://www.g2.com/products/smoothweb/reviews) Innovative engagement between brand and customer Live interaction, data capture and customer profiling Drive incremental sales in physical environments **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate SmoothWeb? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind SmoothWeb? - **Seller:** [SmoothWeb](https://www.g2.com/sellers/smoothweb) - **Year Founded:** 2012 - **HQ Location:** Hong Kong, HK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab77a294a04bb6c43484999d7dfdd57d254eac60dfebfa4bc52dcec011c79447&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmoothweb&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [Soul Machines](https://www.g2.com/products/soul-machines/reviews) Soul Machines™ is the world leader in humanizing AI to create astonishing Digital People. Our Digital People have an amazing, patented Digital Brain which contextualizes and adapts in real time to situations similar to human interactions. As a result, our Digital People are always ready to enhance customer brand experience. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Soul Machines? - **Seller:** [Soul Machines](https://www.g2.com/sellers/soul-machines) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7c09b3c02b9206193de0f0c8a60c0dc695da763461487a1d3bde7ca147edd3e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoul-machines-os%2F&secure%5Burl_type%5D=linkedin_company_website) 55 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small, 50% Large #### What Do G2 Reviewers Say About Soul Machines? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **flexibility and smooth integration** of Soul Machines, enhancing their experience with impressive real-time responses. - Users are impressed with the **flexibility and smooth integration** of Soul Machines, enhancing real-time responses and overall results. - Users find Soul Machines **helpful for enhancing collaboration** , training, and employee engagement in various workplace settings. - Users are impressed by the **smooth integrations** of Soul Machines, enhancing real-time responsiveness with backend systems. ##### Cons - Users note **limitations in contextual understanding** , leading to robotic responses in complex conversations with Soul Machines. - Users feel the **scripts are limited** , which may restrict their overall experience with Soul Machines. #### What Are Recent G2 Reviews of Soul Machines? **["Innovative Learning"](https://www.g2.com/survey_responses/soul-machines-review-11470785)** **Rating:** 5.0/5.0 stars _— Arun T._ [Read full review](https://www.g2.com/survey_responses/soul-machines-review-11470785) **["Amazing design studio for animated chatbots"](https://www.g2.com/survey_responses/soul-machines-review-11195364)** **Rating:** 5.0/5.0 stars _— St Paul, MN U._ [Read full review](https://www.g2.com/survey_responses/soul-machines-review-11195364) ### [Spot: Report Workplace Harassment and Discrimination](https://www.g2.com/products/spot-report-workplace-harassment-and-discrimination/reviews) The modern standard for secure, anonymous incident reporting and end-to-end case management. Designed by psychologists to make it easier to speak up and investigate wrongdoing at work. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Spot: Report Workplace Harassment and Discrimination? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 10.0/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Spot: Report Workplace Harassment and Discrimination? - **Seller:** [talktospot.com](https://www.g2.com/sellers/talktospot-com) - **Year Founded:** 2017 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34fb548919cd5eea30879269c701d83228ff0f5f19b07b863ace62a3e27666c1&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalktospot&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Do G2 Reviewers Say About Spot: Report Workplace Harassment and Discrimination? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of understanding** with Spot, benefiting from engaging and interactive training modules. - Users commend Spot for its **ease of use** , highlighting the engaging and interactive training modules that enhance learning. - Users appreciate the **engaging and interactive modules** of Spot, enhancing their workplace harassment training experience effectively. - Users commend Spot for its **engaging and effective training modules** , enhancing understanding of workplace harassment scenarios. - Users appreciate the **intuitive training modules** of Spot, making workplace harassment training engaging and practical. #### What Are Recent G2 Reviews of Spot: Report Workplace Harassment and Discrimination? **["Easy to use compliance solution"](https://www.g2.com/survey_responses/spot-report-workplace-harassment-and-discrimination-review-9993590)** **Rating:** 5.0/5.0 stars _— Annabelle L._ [Read full review](https://www.g2.com/survey_responses/spot-report-workplace-harassment-and-discrimination-review-9993590) **["Great Experience with Spot"](https://www.g2.com/survey_responses/spot-report-workplace-harassment-and-discrimination-review-9912120)** **Rating:** 5.0/5.0 stars _— Megan A._ [Read full review](https://www.g2.com/survey_responses/spot-report-workplace-harassment-and-discrimination-review-9912120) #### What Are G2 Users Discussing About Spot: Report Workplace Harassment and Discrimination? - [What is Spot: Report Workplace Harassment and Discrimination used for?](https://www.g2.com/discussions/what-is-spot-report-workplace-harassment-and-discrimination-used-for) - 1 comment ### [Spryngtime](https://www.g2.com/products/spryngtime/reviews) Spryngtime is building ChatGPT for support teams. We help support teams implement support bots that understand all your business' knowledge, answers customer questions, and does tasks like refunds/cancellation. In short, a chatbot that actually resolve tickets! **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Spryngtime? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Control:** 8.3/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Spryngtime? - **Seller:** [Spryngtime](https://www.g2.com/sellers/spryngtime) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Spryngtime? **["Resolved 80% of our support tickets"](https://www.g2.com/survey_responses/spryngtime-review-8373789)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/spryngtime-review-8373789) ### [Stobee](https://www.g2.com/products/stobee/reviews) Stobee for messaging and automation. Stobee is a technology partner for businesses looking to improve their communication and streamline their processes, with its messaging and automation services designed to save time, increase efficiency, and ultimately, improve customer satisfaction. We have an experienced team with a proven track record who have delivered numerous successful projects. Our strategies are designed to help businesses streamline their communication and processes. Businesses can reach their customers through multiple messaging channels, including SMS, WhatsApp, and Facebook Messenger, making it easier to connect with them in a way that is most convenient for them. Stobee supports businesses to automate various tasks and processes, such as appointment scheduling and customer support, reducing the need for manual intervention and saving time and resources. Your chosen platform should have a user-friendly interface that requires no technical expertise, and enable you to quickly set up messaging and automation services to start seeing the benefits. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Stobee? - **Control:** 10.0/10 (Category avg: 8.8/10) - **Analytics:** 8.3/10 (Category avg: 8.5/10) - **Collection of information:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Stobee? - **Seller:** [Stobee.com](https://www.g2.com/sellers/stobee-com) - **Year Founded:** 1989 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=961e7fbf9dea2819153519155f0c22a795df65887c3017df42772b8f58e29b27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstobee%2F&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Stobee? **["Chatbots that create relationships!"](https://www.g2.com/survey_responses/stobee-review-9144774)** **Rating:** 4.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/stobee-review-9144774) ### [Supsis AI](https://www.g2.com/products/supsis-ai/reviews) Supsis AI is an AI-powered omnichannel customer communication platform that helps businesses manage customer interactions, automate workflows, and deliver exceptional customer experiences from a single workspace. By bringing together live support, AI agents, automation, CRM capabilities, and multiple communication channels, Supsis AI enables teams to respond faster, improve productivity, and build stronger customer relationships. The platform unifies conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email, web live chat, and other digital channels into one intelligent inbox. With built-in AI agents, visual automation, live support tools, customer profiles, voice and video communication, and real-time analytics, businesses can streamline operations while providing personalized support at every stage of the customer journey. Supsis AI is designed for organizations of all sizes across industries including retail, e-commerce, healthcare, hospitality, education, finance, telecommunications, and professional services. Flexible integrations, APIs, and enterprise-grade security make it easy to connect with existing business systems while maintaining compliance with regulations such as GDPR and KVKK. Whether you're looking to improve customer support, automate repetitive tasks, increase sales, or scale customer engagement across multiple channels, Supsis AI provides a flexible, AI-driven platform that grows with your business. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 #### How Do G2 Users Rate Supsis AI? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) #### Who Is the Company Behind Supsis AI? - **Seller:** [Softcand](https://www.g2.com/sellers/softcand) - **Year Founded:** 2020 - **HQ Location:** Istanbul, TR - **Twitter:** @supsisai - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c7fdfdcd525c0cfd0ef4d88d48cfb1ce5b576a061e32ba8986d13863566bf54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsupsis-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small #### What Do G2 Reviewers Say About Supsis AI? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **affordable pricing** of Supsis, enabling streamlined customer management without high costs. - Users love the **ease of use** of Supsis, successfully managing all tasks on a single platform seamlessly. #### What Are Recent G2 Reviews of Supsis AI? **["Finally, I found what I’ve been looking for!!!"](https://www.g2.com/survey_responses/supsis-ai-review-9698129)** **Rating:** 5.0/5.0 stars _— oğuzhan g._ [Read full review](https://www.g2.com/survey_responses/supsis-ai-review-9698129) **["Outstanding Customer Support and User-Friendly Interface!"](https://www.g2.com/survey_responses/supsis-ai-review-8889830)** **Rating:** 5.0/5.0 stars _— Furkan A._ [Read full review](https://www.g2.com/survey_responses/supsis-ai-review-8889830) #### What Are G2 Users Discussing About Supsis AI? - [What is Supsis used for?](https://www.g2.com/discussions/what-is-supsis-used-for) ### [Tars Prime](https://www.g2.com/products/tars-prime/reviews) Tars Prime is an assistant tool that provides customer service chatbots for websites, improving your customer service capabilities. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Tars Prime? - **Seller:** [TARS](https://www.g2.com/sellers/tars) - **Year Founded:** 2016 - **HQ Location:** Newark, DE - **Twitter:** @hellotars\_ai 765 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e1934d67f2428efcf125e394c2d442ae2b9afec1d5ae5364f9778b36a508d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10377263%2F&secure%5Burl_type%5D=linkedin_company_website) 46 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Tars Prime? **["My experience with Tars Prime: this is the perfect ally for my company"](https://www.g2.com/survey_responses/tars-prime-review-10183848)** **Rating:** 4.5/5.0 stars _— Patricia B._ [Read full review](https://www.g2.com/survey_responses/tars-prime-review-10183848) ### [The Bot Platform](https://www.g2.com/products/the-bot-platform/reviews) A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, automation and AI. Easily create your own bots and connect them to the Communication Channels your staff are using - whether that be Microsoft Teams, Slack, Workplace from Meta and many others - in a trusted, secure and scalable environment. Create solutions that solve your key business challenges - from employee onboarding, knowledge sharing and news broadcasting through to learning and development, frontline incident reporting and compliance. Integrate with thousands of third party tools and HRIS services. Get in touch and we’ll have you set up for success in no time! **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind The Bot Platform? - **Seller:** [The Bot Platform](https://www.g2.com/sellers/the-bot-platform) - **Year Founded:** 2016 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c94ec56b81b33f5c6acbbb379e208d83725a8a3489c40ff4e41fa11bd7bb432a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-bot-platform&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of The Bot Platform? **["Great software, fantastic support"](https://www.g2.com/survey_responses/the-bot-platform-review-8236776)** **Rating:** 5.0/5.0 stars _— Mike A._ [Read full review](https://www.g2.com/survey_responses/the-bot-platform-review-8236776) - [‹ Prev ‹ Prev](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=27#product-list) - [1](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score#product-list) - [2](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=2#product-list) - … - [24](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=24#product-list) - [25](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=25#product-list) - [26](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=26#product-list) - [27](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=27#product-list) - 28 - [29](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=29#product-list) - [30](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=30#product-list) - [31](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=31#product-list) - [32](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=32#product-list) - … - [50](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=50#product-list) - [51](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=51#product-list) - [Next › Next ›](/categories/chatbots?hsCtaTracking=4eb287d1-9450-48ed-98ad-c36534228e20%7C52d8da42-23a0-492e-8764-1bd094cfb9d7&order=g2_score&page=29#product-list) Spotlight Categories [Board Management Software](https://www.g2.com/categories/board-management) [Digital Signage Software](https://www.g2.com/categories/digital-signage) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) [Field Service Management Software](https://www.g2.com/categories/field-service-management) [Core HR Software](https://www.g2.com/categories/core-hr) Similar Categories - [Bot Platforms](/categories/bot-platforms) - [Natural Language Processing (NLP)](/categories/natural-language-processing-nlp) [Browse Chatbots Themes](/categories/chatbots/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated April 9, 2026 Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention. ### Core Capabilities of Chatbot Software To qualify for inclusion in the Chatbots category, a product must: - Provide an output based on the initial request in written or speech form - Allow for the automation of formerly human-necessary tasks - Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface ### Common Use Cases for Chatbot Software Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include: - Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center) - Handling sales and marketing knowledge base queries with automated, scripted responses - Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests ### How Chatbot Software Differs from Other Tools Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension. ### Insights from G2 on Chatbot Software Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption. Show More