# Best Chatbots Software - Page 22

## How Many Chatbots Software Products Does G2 Track?

**Total Products under this Category:** 761

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Chatbots Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 79,600+ Authentic Reviews
- 761+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Chatbots Software
 ![G2 Grid® for Chatbots Software plotting products by satisfaction and market presence](https://www.g2.com/categories/chatbots/grids.png?focus%5B%5D=574&focus%5B%5D=90225&focus%5B%5D=3270&focus%5B%5D=1437428&focus%5B%5D=19432&focus%5B%5D=61400&focus%5B%5D=1209&focus%5B%5D=4215)

Highlighted products: Zendesk for Customer Service, Qualified, Fin, Jotform AI Agents, Birdeye, Tidio, Paylocity, and Genesys Cloud CX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=qualified&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=paylocity&focus%5B%5D=genesys-cloud-cx)

**Sponsored**

### Fin

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1250&secure%5Bchosen_at%5D=2026-08-14T03%3A18%3A21Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3270&secure%5Bresource_id%5D=1250&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3FhsCtaTracking%3D4eb287d1-9450-48ed-98ad-c36534228e20%257C52d8da42-23a0-492e-8764-1bd094cfb9d7%26page%3D22&secure%5Btoken%5D=9d16b5f7b180254f8b8d7289f747125e4d493af15ad6f83aa7fe1175ccb2e293&secure%5Burl%5D=https%3A%2F%2Fwww.fin.ai%2Fdrlp%2Fai-agent&secure%5Burl_type%5D=custom_url)

### [SYDLE ONE](https://www.g2.com/products/sydle-one/reviews)

SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: · BPM: business process automation and workflows. · ECM: centralized data and complete content and document management. · Analytics: real-time business indicators. · CRM: 360-degree customer relationship management. · Service Desk: complete management of your tickets and customer service. · Service Portal: next-level self-service and relationship portals. · SYBOX: solutions for shared services, such as HR, procurement, finance, and more. · E-commerce: an online sales platform with integrated front-end and back-end. · Billing: billing management, with pricing, invoicing, collecting, and more. Learn more at www.sydle.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate SYDLE ONE?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind SYDLE ONE?

- **Seller:** [SYDLE](https://www.g2.com/sellers/sydle)
- **HQ Location:** Global, OO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e3194ad03c5e0881a7273a89ae4f6a11ed8a33653b4570bf0d999793d2f04463&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F562384&secure%5Burl_type%5D=linkedin_company_website)  
293 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 40% Small

#### What Do G2 Reviewers Say About SYDLE ONE?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized management** of SYDLE ONE, streamlining workflows and enhancing efficiency with ease of integration.
- Users appreciate the **configuration ease** of SYDLE ONE, finding setup intuitive and workflows easily adaptable to business needs.
- Users value the **customizability** of SYDLE ONE, enhancing workflow adaptability to meet diverse business needs effectively.
- Users value the **customization options** of SYDLE ONE, allowing easy adaptation to diverse business workflows and needs.
- Users appreciate the **deployment ease** of SYDLE ONE, highlighting its straightforward setup and intuitive onboarding process.

##### Cons

- Users find the **difficult learning curve** for SYDLE ONE challenging, suggesting improved onboarding and documentation for better understanding.
- Users face **integration issues** due to the steep learning curve and lack of documentation for advanced workflows.
- Users note a significant **lack of guidance** , finding the learning curve steep and tutorials inadequate for smooth onboarding.
- Users find a **lack of tutorials** challenging, complicating the learning process and hampering effective utilization of SYDLE ONE.
- Users note a steep **learning curve** for SYDLE ONE, suggesting improved onboarding and documentation for new users.

#### What Are Recent G2 Reviews of SYDLE ONE?

**["All-in-One Low-Code Platform That Streamlines Workflow Automation"](https://www.g2.com/survey_responses/sydle-one-review-12933204)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/sydle-one-review-12933204)

**["SYDLE ONE, pretty interface, useful tools and a great CRM project."](https://www.g2.com/survey_responses/sydle-one-review-11039188)**

**Rating:** 5.0/5.0 stars

_— Dafne M._

[Read full review](https://www.g2.com/survey_responses/sydle-one-review-11039188)

#### What Are G2 Users Discussing About SYDLE ONE?

- [What is SYDLE ONE used for?](https://www.g2.com/discussions/what-is-sydle-one-used-for)

### [Verifast AI](https://www.g2.com/products/verifast-ai/reviews)

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Verifast AI?

- **Seller:** [Verifast](https://www.g2.com/sellers/verifast)
- **Year Founded:** 2019
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9026a5c1817d3319794d840556ab54b93f30be3e8e390bdad38d86e7a4da3513&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fverifast-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Verifast AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation** of Verifast AI, which streamlines processes and enhances customer interactions effortlessly.
- Users appreciate the **responsive customer support** of Verifast AI, enhancing their experience with quick implementations and seamless integrations.
- Users appreciate the **seamless daily integration** of Verifast AI, enhancing efficiency and support in their operations.
- Users love the **ease of use** of Verifast AI, enjoying effortless setup and seamless integration into their workflow.
- Users enjoy **easy management** with Verifast AI, seamlessly integrating it into their workflow and improving efficiency.

#### What Are Recent G2 Reviews of Verifast AI?

**["Support tickets dropped. CSAT went up. What more do you want?"](https://www.g2.com/survey_responses/verifast-ai-review-11656012)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/verifast-ai-review-11656012)

**["Our customers are so happy with the bot, and that’s why we love it too"](https://www.g2.com/survey_responses/verifast-ai-review-11581940)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/verifast-ai-review-11581940)

### [Web2Chat](https://www.g2.com/products/web2chat/reviews)

Web2Chat is a dynamic AI-powered chatbot platform aimed at transforming the way businesses handle their customer support operations. Its key features include: 1. AI-Powered Responses: Web2Chat utilizes machine learning algorithms to learn from your website content, documents, or exported Notion files, generating precise and instant responses to user queries. 2. Seamless User Interaction: The platform hosts an organized inbox where administrators or customer executives can monitor all bot-user conversations. It includes features like user blocking for those misusing the bot and a "Mark all read" button to manage user messages effortlessly. 3. Multi-Source Bot Training: Web2Chat offers the flexibility to train the bot using various sources, including domains, Intercom, Gitbook, Zendesk articles, and files (PDF, txt, CSV, Markdown). It opens doors for the bot to have an extensive knowledge base. 4. Multiple Bots and Pages Management: The platform allows you to manage multiple bots, each assigned to different pages or websites. Each bot can be individually trained using different sources. 5. Free Plan Access: Web2Chat provides a free plan after registration, offering users an opportunity to explore the platform's potential before opting for a paid plan. 6. Status Indicators and Read Receipts: In non-bot sessions, status indicators and read receipts help understand user interaction better. It shows if the user is online and whether the user has read the executive's messages. Web2Chat's robust features aim to significantly enhance your customer service experience, ensuring timely, accurate, and efficient responses to your customers' queries.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Web2Chat?

- **Control:** 9.2/10 (Category avg: 8.8/10)
- **Analytics:** 10.0/10 (Category avg: 8.5/10)
- **Collection of information:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Web2Chat?

- **Seller:** [Web2Chat](https://www.g2.com/sellers/web2chat)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Web2Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **exceptional customer support** of Web2Chat, considering it the best they've ever experienced.
- Users find Web2Chat to be **easy to use and integrate** , streamlining their help desk and communication processes.
- Users commend the **easy integrations** of Web2Chat, simplifying the adoption of help desks and user guides.

##### Cons

- Users find Web2Chat **a bit costly** , yet agree it remains a wonderful product overall.

#### What Are Recent G2 Reviews of Web2Chat?

**["Great team to work with"](https://www.g2.com/survey_responses/web2chat-review-11743404)**

**Rating:** 5.0/5.0 stars

_— Support D._

[Read full review](https://www.g2.com/survey_responses/web2chat-review-11743404)

**["Best AI Support Service"](https://www.g2.com/survey_responses/web2chat-review-10739468)**

**Rating:** 5.0/5.0 stars

_— Kevin B._

[Read full review](https://www.g2.com/survey_responses/web2chat-review-10739468)

### [WIZ.AI](https://www.g2.com/products/wiz-ai-wiz-ai/reviews)

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features Hyper-localized: Talkbots can process local and domain-specific vocabularies Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

**Average Rating:** 4.7/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate WIZ.AI?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind WIZ.AI?

- **Seller:** [WIZ.AI](https://www.g2.com/sellers/wiz-ai)
- **Year Founded:** 2019
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1021a1a725de33badf88f973cfc7ddfc7338418b38bd3ba91139e82e34f2a549&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwiz-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
166 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 44% Large, 33% Medium

#### What Do G2 Reviewers Say About WIZ.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and professional customer support** from WIZ.AI, enhancing their overall experience with the software.
- Users praise the **helpful customer support** of WIZ.AI, highlighting its responsiveness and professionalism in enhancing experiences.
- Users value the **exceptional customer support** of WIZ.AI, enhancing their overall experience and satisfaction.
- Users value the **natural and professional voice technology** of WIZ.AI, enhancing customer relationship management effortlessly.
- Users find WIZ.AI **easy to use** and appreciate its quick implementation, enhancing customer support and experience remarkably.

##### Cons

- Users note that WIZ.AI's services are **more expensive** than competitors, but the quality justifies the cost.
- Users note that while the cost is **higher than competitors** , the quality and support make it worthwhile.
- Users note the **current limitations of AI scenarios** , suggesting more time and training is needed for improvement.
- Users note the **training required** for WIZ.AI can limit effectiveness but recognize the potential for improvement with effort.

#### What Are Recent G2 Reviews of WIZ.AI?

**["First Time using AI Bot yet It's Easy"](https://www.g2.com/survey_responses/wiz-ai-review-11165478)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/wiz-ai-review-11165478)

**["A Talkbot for Customer Support & Outbound Sales"](https://www.g2.com/survey_responses/wiz-ai-review-11083059)**

**Rating:** 5.0/5.0 stars

_— Nichamon T._

[Read full review](https://www.g2.com/survey_responses/wiz-ai-review-11083059)

### [Yesflow](https://www.g2.com/products/yesflow/reviews)

Yesflow is an AI-powered digital assistant that perfectly complements Microsoft Dynamics 365, the Power Platform and Microsoft Teams

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Yesflow?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Yesflow?

- **Seller:** [Yesflow](https://www.g2.com/sellers/yesflow)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Yesflow?

**["Wonderful experience with Yesflow"](https://www.g2.com/survey_responses/yesflow-review-9115840)**

**Rating:** 4.5/5.0 stars

_— Jon H._

[Read full review](https://www.g2.com/survey_responses/yesflow-review-9115840)

**["Effortlessly navigable and highly impactful"](https://www.g2.com/survey_responses/yesflow-review-9122486)**

**Rating:** 5.0/5.0 stars

_— anurup m._

[Read full review](https://www.g2.com/survey_responses/yesflow-review-9122486)

### [Zammo.ai](https://www.g2.com/products/zammo-ai/reviews)

Zammo.ai, powered by Microsoft Azure, is the all-in-one conversational AI solution. Zammo eliminates complexity and enables organizations to rapidly launch powerful generative AI bots across voice, chat, and social channels—with just one click. Seamlessly integrating over 30 Azure services, including Azure OpenAI, Zammo enables organizations to deliver ChatGPT-like experiences using only their data—boosting engagement and user satisfaction. Built-in tools, live agent handoff, and effortless integration with existing systems streamlines setup and minimizes the need for custom development. Hosted securely on the customer’s Azure environment, Zammo ensures data remains private and compliant. Designed with accessibility at its core, Zammo helps organizations create inclusive, multilingual experiences that meet users where they are. Whether serving customers, students, or employees, Zammo makes it easy to get fast, reliable answers—anytime, anywhere. Future-proof and maintenance-free, Zammo automatically updates with the latest Azure capabilities, so your solution stays current without added effort. From first launch to ongoing optimization with real-time analytics and available analytics API, Zammo makes delivering smart, accessible, and engaging AI interactions effortless.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Zammo.ai?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zammo.ai?

- **Seller:** [Zammo.ai](https://www.g2.com/sellers/zammo-ai)
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @zammoai  
108 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=766654a92470b22eec6903c79a0f1d5f6a94e91282135cb50905f030596311f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzammoai%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of Zammo.ai?

**["The BEST AI"](https://www.g2.com/survey_responses/zammo-ai-review-9877983)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/zammo-ai-review-9877983)

**["Very helpful for me"](https://www.g2.com/survey_responses/zammo-ai-review-9730122)**

**Rating:** 5.0/5.0 stars

_— Deepak P._

[Read full review](https://www.g2.com/survey_responses/zammo-ai-review-9730122)

### [Acobot](https://www.g2.com/products/acobot/reviews)

Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously, no coding needed. With a 30% higher conversion rate and at costs less than a team of support representatives, Acobot allows your company to retain more revenue so that you can: - Increasing your digital advertising spend to reach more customers - Bid higher on key AdWords to beat out your competition - Attract more customers by offering lower prices - Reinvest in product development and expand with more and better products - Offer more coupons and discounts - Achieve profitable growth Acobot uses artificial intelligence to learn from your store by itself and gets ready to work in minutes. All you need to do is connect your store with it by enabling our plugin, Aco will then do all the work for you! Acobot neither modifies the layout of your web pages nor changes your store settings. You don't have to change the settings of your store to start using Acobot.  When you add new products, edit FAQs, or tweak store settings, Acobot uses its artificial intelligence to update itself automatically. There is no need to allocate extra time to maintain Acobot. 

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Acobot?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Acobot?

- **Seller:** [Acobot](https://www.g2.com/sellers/acobot)
- **Year Founded:** 2012
- **HQ Location:** United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c89d8044b7e538b57e192a76f2d061e1361f174e7b4253a4c6367b1377312ea8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2738276&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Acobot?

**["The application that perfected the web page of our company."](https://www.g2.com/survey_responses/acobot-review-2495452)**

**Rating:** 4.5/5.0 stars

_— Marty C. T._

[Read full review](https://www.g2.com/survey_responses/acobot-review-2495452)

#### What Are G2 Users Discussing About Acobot?

- [What is Acobot used for?](https://www.g2.com/discussions/what-is-acobot-used-for)

### [AIHelp](https://www.g2.com/products/aihelp/reviews)

Positioning and Value: AIHelp is an innovative product and service designed to deliver intelligent customer service and operational solutions. Our platform empowers businesses to efficiently engage with their users, enhancing overall customer satisfaction and loyalty. Features/Solutions Provided: AIHelp stands out with its intelligent and automated business scenario solutions, enabling you to provide efficient service across various contexts. Our advanced AI robots, AI assistants, and self-learning capabilities ensure that customer inquiries are resolved swiftly and accurately, significantly boosting customer satisfaction. We also offer comprehensive, high-quality, and free service support, including seamless dashboard configuration, technical integration, and operational optimization. This ensures that you can leverage our services with confidence and ease. Our commitment is to build long-term partnerships with our clients, allowing us to adapt flexibly to the ever-evolving market demands. By choosing AIHelp, you will experience rapid value realization and a substantial return on investment, helping your brand stand out in a competitive landscape. Company/Product Mission: At AIHelp, our mission is to enhance the connection, experience, and intimacy between global users and developers. We are dedicated to a customer-centric approach, assisting clients in continuously optimizing their processes and solving challenges through best practices and tailored solutions.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate AIHelp?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind AIHelp?

- **Seller:** [AIhelp](https://www.g2.com/sellers/aihelp)
- **Year Founded:** 2014
- **HQ Location:** Hong Kong
- **Twitter:** @AIhelp1  
70 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9fbc905096b09d22fd17826e9fd6668ad30f550e8137f9eea5493a8b950011a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faihelp&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About AIHelp?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **incredible support** from AIHelp’s assistant, enhanced by its self-learning capabilities for optimal performance.
- Users value the **incredible support** from AIHelp's self-learning AI assistant in resolving customer complaints efficiently.

##### Cons

- Users find the **lack of customization options** in the customer support interface limiting their experience with AIHelp.

#### What Are Recent G2 Reviews of AIHelp?

**["A Customer Support Tool That Significantly Boosts Efficiency"](https://www.g2.com/survey_responses/aihelp-review-10672076)**

**Rating:** 5.0/5.0 stars

_— Sherily Z._

[Read full review](https://www.g2.com/survey_responses/aihelp-review-10672076)

### [AINIRO.IO](https://www.g2.com/products/ainiro-io/reviews)

Our technology allows you to scrape your website for information, and then have ChatGPT answer questions according to your data the way you want it to answer. In addition to scraping all content from your existing website, our technology also allows you to "spice" your model. Want to add a WikiPedia page to your chatbot's "knowledge"? We've got you! In addition to this you can also add: PDF files, XML files, CSV files, YAML files or JSON files

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind AINIRO.IO?

- **Seller:** [AINIRO.IO](https://www.g2.com/sellers/ainiro-io)
- **Year Founded:** 2023
- **HQ Location:** Larnaca, CY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d0f49fe38ed6206fdfda691eecdd12d22e376af270d8e331e49dc8934b90586&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fainiro-io%2F%3ForiginalSubdomain%3Dcy&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of AINIRO.IO?

**["Amazing product."](https://www.g2.com/survey_responses/ainiro-io-review-8038710)**

**Rating:** 5.0/5.0 stars

_— Lisbeth A._

[Read full review](https://www.g2.com/survey_responses/ainiro-io-review-8038710)

### [Alkira Software](https://www.g2.com/products/alkira-software/reviews)

TalkVia provides teams with the tools to design and develop voice and chatbots across multiple platforms then deploy with one click!

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Alkira Software?

- **Seller:** [Alkira Software](https://www.g2.com/sellers/alkira-software)
- **Year Founded:** 2016
- **HQ Location:** Maroochydore, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1f0ce0df4513c41c1f441724c938ab66dfd05e6f75970a86bb273aaab2c99df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftalkvia-enterprise%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Almo Chat](https://www.g2.com/products/almo-chat/reviews)

Almo Chat is an AI-Powered custom chatbot that is trained on your content and knowledge base (Website, Documents, Text, Q&A). Almo Chat helps businesses enhance customer interactions and provide 24x7 Customer Support and Issue Resolutions. Almo Chat can also help collect users' details and Feedback.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Almo Chat?

- **Control:** 10.0/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 5.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Almo Chat?

- **Seller:** [IdeaMind Technologies](https://www.g2.com/sellers/ideamind-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Almo Chat?

**["Most advance chatbot"](https://www.g2.com/survey_responses/almo-chat-review-8642445)**

**Rating:** 5.0/5.0 stars

_— Vaibhav S._

[Read full review](https://www.g2.com/survey_responses/almo-chat-review-8642445)

### [Apstellar AI Voice Bot](https://www.g2.com/products/apstellar-ai-voice-bot/reviews)

AI Voice Bot is a Conversational Artificial Intelligence (AI) technology which enables an meaningful and humanized communication between software system and humans. When an AI Voice Bot system is built to perfection, the AI Voice Bot system could deliver a indistinguishable experience from could have been delivered by a human operator.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Apstellar AI Voice Bot?

- **Seller:** [Apstellar](https://www.g2.com/sellers/apstellar)
- **Year Founded:** 2016
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0292bc5cb83d7012a30fed8d209afac8bfd2732f93720f5f527dabcef3ca9bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapstellar%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Apstellar AI Voice Bot?

**["Excellent experience with Text-to-Voice conversion"](https://www.g2.com/survey_responses/apstellar-ai-voice-bot-review-10495438)**

**Rating:** 4.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/apstellar-ai-voice-bot-review-10495438)

### [AskSpot](https://www.g2.com/products/askspot-io-askspot/reviews)

AskSpot is a type of AI agent platform that helps e-commerce businesses automate customer service operations across live chat, email, and marketplace inboxes. The platform is designed for online retailers and e-commerce teams that handle high volumes of customer inquiries related to products, orders, delivery, returns, and payments. It integrates with existing e-commerce infrastructure - including storefronts, order management systems, ERPs, helpdesk tools, and marketplace inboxes - to resolve customer queries without human involvement. AskSpot consists of two core components: 1. The Chat Agent embeds on a website and responds to customer questions in real time, pulling data from product feeds, order records, and knowledge bases to generate accurate, context-specific answers. 2. The Inbox Agent connects to helpdesk platforms and marketplace inboxes, reads incoming tickets, classifies request types, fetches relevant data from connected systems, and either resolves tickets automatically or generates draft replies for human agents to review. Key features and capabilities: - AI-powered product guidance - answers detailed product questions, provides category-specific purchase advice, and handles queries from product pages using live catalogue data - Order management automation - checks order status, processes address changes, handles cancellations, return requests, and payment retries directly within the chat or inbox - Helpdesk ticket processing - classifies, prioritises, categorises, and resolves incoming support tickets; generates draft replies saving agent handling time - Multilingual support - handles customer interactions in 20+ languages using generative AI, without rule-based translation workflows - Multi-channel coverage - operates across website chat, email helpdesks, and marketplace inboxes including Allegro and Amazon - API-based integrations - connects to any e-commerce platform, ERP, or OMS that exposes an API, including IdoSell, Shopify, Thulium, and FreshDesk AskSpot uses a multi-model AI architecture that selects the appropriate model based on query type. Responses are generated from the merchant's own data rather than general AI knowledge, reducing the risk of inaccurate or fabricated answers. The platform is hosted on Microsoft Azure and includes a GDPR-compliant data processing agreement as standard. Pricing is pay-per-use, based on resolved conversations and processed tickets.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind AskSpot?

- **Seller:** [AskSpot.io](https://www.g2.com/sellers/askspot-io)
- **HQ Location:** 31-864, al. Jana Pawła II 43b, Cracow, Poland
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb965abe03948024b56ae1f5f130c38df2ba9794e4aa256b9900c8eaf9aba114&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faskspot%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of AskSpot?

**["Great chatbot! Highly recommend!"](https://www.g2.com/survey_responses/askspot-review-12867117)**

**Rating:** 5.0/5.0 stars

_— Joanna C._

[Read full review](https://www.g2.com/survey_responses/askspot-review-12867117)

### [Autoresponder Bot](https://www.g2.com/products/autoresponder-bot/reviews)

Create autoresponder campaigns for your Facebook fan pages and Instagram business profiles to automatically reply to new private messages and comments. It is a CLOUD BASED software that auto responds to Facebook messages and comments, gets you HOT LEADS and makes sales for you on COMPLETE AUTOPILOT! In this way, your fan page will be very responsive to any new comment or private message, you will SAVE A LOT OF TIME and you can forget about manually moderation. All replies and private messages are sent instantly with 100% INBOX DELIVERY RATE directly in user's FACEBOOK MAIN INBOX! Facebook Autoresponder Bot can be configured to auto reply to any of your fan page posts including Facebook ADS, boosted post, dark posts, photo albums, videos and photos. Just select the campaign type, choose the autoresponder template and the software will run in background, ON AUTO-PILOT, 24X7, EVEN WHEN YOUR COMPUTER IS OFF!

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Autoresponder Bot?

- **Seller:** [Zirkon Software](https://www.g2.com/sellers/zirkon-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Autoresponder Bot?

**["Great time saver"](https://www.g2.com/survey_responses/autoresponder-bot-review-7480935)**

**Rating:** 4.0/5.0 stars

_— Veronika V._

[Read full review](https://www.g2.com/survey_responses/autoresponder-bot-review-7480935)

### [Blits.ai](https://www.g2.com/products/blits-ai/reviews)

Blits is the low-code Conversational AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, Nuance and more in one platform. Use Blits to build, train and deploy chat- & voicebots at scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Alexa, Twilio, Web, etc.) Connect backends to build smart bots (Automation Anywhere, Salesforce, SAP, ServiceNow, UIPath, etc).

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Blits.ai?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Control:** 8.3/10 (Category avg: 8.8/10)
- **Analytics:** 8.3/10 (Category avg: 8.5/10)
- **Collection of information:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Blits.ai?

- **Seller:** [Blits.ai](https://www.g2.com/sellers/blits-ai)
- **Year Founded:** 2020
- **HQ Location:** Amsterdam, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=961916a375526f55f85fed8628bbc6d5e282a799793ee97f7a385416f0773522&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblits-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Blits.ai?

**["Very effective and efficient"](https://www.g2.com/survey_responses/blits-ai-review-9334285)**

**Rating:** 5.0/5.0 stars

_— Levent H._

[Read full review](https://www.g2.com/survey_responses/blits-ai-review-9334285)

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[Browse Chatbots Themes](/categories/chatbots/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated April 9, 2026

Chatbots, also called virtual agents or virtual assistants, are used in place of humans to conduct specific tasks or provide information based on written or spoken requests, allowing users to interact with applications in a conversational manner to automate tasks that formerly required human intervention.

### Core Capabilities of Chatbot Software

To qualify for inclusion in the Chatbots category, a product must:

- Provide an output based on the initial request in written or speech form
- Allow for the automation of formerly human-necessary tasks
- Be sold as a standalone chatbot solution, and not simply contain NLP or speech recognition within a conversational interface

### Common Use Cases for Chatbot Software

Businesses use chatbots to automate customer-facing and internal interactions across a growing range of functions. Common use cases include:

- Serving as a first line of defense in customer support alongside [live chat](https://www.g2.com/categories/live-chat), [help desk](https://www.g2.com/categories/help-desk), and [contact center software](https://www.g2.com/categories/contact-center)
- Handling sales and marketing knowledge base queries with automated, scripted responses
- Enabling users to retrieve data points from [business intelligence software](https://www.g2.com/categories/business-intelligence) through natural language requests

### How Chatbot Software Differs from Other Tools

Although chatbots frequently use natural language processing (NLP) or speech recognition to understand requests, they primarily function through scripted conversations, distinguishing them from intelligent virtual assistants, which use natural language understanding (NLU) to conduct more dynamic, human-like conversations. Chatbots are rules-driven and best suited for predictable, structured interactions, while AI-powered alternatives offer greater flexibility and intent comprehension.

### Insights from G2 on Chatbot Software

Based on category trends on G2, ease of scripting and deployment speed stand out as key strengths. These platforms deliver reductions in routine inquiry volume and improved first-response times as primary outcomes of chatbot adoption.

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